[Completed] [Q] Huawei MT2L03 notification issues - XDA Assist

Love this phone and the battery life, but the Huawei Ascend Mate 2 = serial killer. It routinely kills Kik messenger, I have watched the kik notification in my bar actually just *pop* disappear right in front of me, and when I launch kik then, it takes a few seconds for the app to open back up. If this wasn't annoying enough, it sometimes doesn't even give me a notification icon for new texts (stock SMS, I couldn't use Chomp anymore because it kept getting killed). Nowadays I just have to keep checking the app to see if there's anything new, because getting notified is hit-or-miss. I'm wondering if a different ROM would solve the problem, but I'm also concerned because the battery life right now is fantastic and I don't want to lose that. It has not killed Opera Max or Tasker yet, and they both have notifications in the status bar..... but then, why does kik and Facebook Messenger get killed, and why don't I always get notifications of texts? I do not use task killers, this is all being done by my phone. I also do not use any type of stock power-saving options. Would love if there was a way to whitelist certain apps so they wouldn't be killed by the system unless ABSOLUTELY NECESSARY, but I suspect there's not an easy option like that, right?
By the way, the phone runs 4.3 and is rooted with stock ROM and kernel

Hi there,
You'd be best served asking for help from the experts who own your device here:
Ascend Mate 2 Q&A, Help & Troubleshooting
BTW, you have been pointed 2 days ago by my colleague @jd1639 here: http://forum.xda-developers.com/general/xda-assist/please-help-retrieve-play-purchases-t3078351
Please read the sticky from this forum.
Thanks
Thread closed

Related

[Q] Newbie user: Little annoyances. Help :D

Hi and Thanks for coming to check out this thread. Got my Nexus S yesterday and there are a few niggling annoying things that perhaps just might be a setting somewhere I have missed and you might be able to help me
1. Message Light - On my BB when I had a missed call, sms message etc. A flashing light kept going. Is there any way to get this going?
2. Facebook/Twitter notifier - My old phone would notify me (just like an sms message) when a facebook or twitter notification came up. Now on my Nexus, I have to physically go into Facebook/Twitter to check.
Thats pretty much it for now. If I can think of anything I will edit. Thank you for taking the time to read and respond.
If rooted there is bln along with kernel that supports it.
I added cell number in the Twitter itself so I get text from then when I get direct message
kairu8 said:
Hi and Thanks for coming to check out this thread. Got my Nexus S yesterday and there are a few niggling annoying things that perhaps just might be a setting somewhere I have missed and you might be able to help me
1. Message Light - On my BB when I had a missed call, sms message etc. A flashing light kept going. Is there any way to get this going?
2. Facebook/Twitter notifier - My old phone would notify me (just like an sms message) when a facebook or twitter notification came up. Now on my Nexus, I have to physically go into Facebook/Twitter to check.
Thats pretty much it for now. If I can think of anything I will edit. Thank you for taking the time to read and respond.
Click to expand...
Click to collapse
I think this belongs in Q&A but here goes
1) If you are rooted, flash any rom you want (or stay stock rom) and then flash a custom kernel with Backlight notification (BLN) support
http://forum.xda-developers.com/showthread.php?t=949292
or
http://forum.xda-developers.com/showthread.php?t=973125
or
http://forum.xda-developers.com/showthread.php?t=936219
for example. Then install BLN from market. There's the PRO version which offers more functionality but requires a token donation to the developer.
If you do not like BLN or not rooted (i think noLED doesn't require rooting, my memory might be wrong), you may download noLED from the market. I personally preferred this as i'm using a super amoLed and it doesn't eat that much batt and the notification is more visible and also i'll be able to know what exactly is the notification (like if it's gmail,email,miss call,whatsapp etc)
For now, to me at least, either apps may (i said may as i'm not sure if it's just my phone or in general) cause the phone to freeze occasionally and you'll have to do a batt pull.
2) It's under your settings in facebook and twitter app. Go to menu button (2nd from left) when you are at the fb and twitter app and choose the frequency of notification and the sound/vibration means etc. Personally, i wouldn't advise having the two applications update as frequently as you would on a BB especially if you're a heavy user on the games/browsing etc. I set mine to update every 3-4 hours with no notifications except for personal messages. Any other times i need n update, i'll do so manually. BB batt life is way better than an android phone but in terms of functionality and customisation, nothing beats the NS.
And if you have not rooted, please do so and read up in the forums on the wonders of an unlocked bootloader and having root.
A little too scared to root my phone at this point. I have about 5 hours experience with an android phone so bricking would break my heart
Looking at this guide atm though
http://forum.xda-developers.com/showthread.php?t=895545
kairu8 said:
A little too scared to root my phone at this point. I have about 5 hours experience with an android phone so bricking would break my heart
Click to expand...
Click to collapse
Nay, bricking breaks the phone, not the heart
kairu8 said:
1. Message Light - On my BB when I had a missed call, sms message etc. A flashing light kept going. Is there any way to get this going?
Click to expand...
Click to collapse
I think there is some confusion here...
There are no flashing lights on the Nexus S.
Simply because that blinking LED light (or whatever it is) is not in the hardware, so there is no "fix" for it.
However it is possible to have the whole screen flash with some modifications/roms etc but I don't think this is what you meant...
ikuikuiku said:
I think there is some confusion here...
There are no flashing lights on the Nexus S.
Simply because that blinking LED light (or whatever it is) is not in the hardware, so there is no "fix" for it.
However it is possible to have the whole screen flash with some modifications/roms etc but I don't think this is what you meant...
Click to expand...
Click to collapse
There is technically a "fix/workaround" with BLN. It basically is the same as the blinking led lights, video here http://www.youtube.com/watch?v=wAqqr2s_4Ks

Random Notification Sounds?

Maybe someone else can help me with this.
Every so often during the day I keep getting a random notification sound with no visual as to what it is. The sound is 5 tones going in a descending pattern and sounds metallic. I do not have NFC turned on nor the facebook app. I checked all my apps and sounds. I even read a lot of threads else where and tried everyone's suggestion. Still does it. I searched my phone for *.ogg and *.wav files. Nothing.
I do have a wallet case but since NFC is off its not that. I've never heard this sound before. It only started a few days ago and I've have this phone for over a month. FYI I'm running the Hola launcher and omni swipe if that helps. Any suggestions?
I am thinking to uninstall ALL my apps and see if it still does it, but I really dont want to have to do that if I can avoid it.:silly:
Bump
Anyone?
Maybe it's the louncher. .. trai with the touchwiz
Sent from my SM-N915F using XDA Free mobile app
It's not the launcher. It doesn't matter.
This is why I hardly ask anything here. No one cares.
If your not a popular member you never get a reply.
I'll just ask my questions elsewhere where people actually care about you.
Are you using googles smartlock feature? When I first started using it I was receiving this weird notification which sounds like what you're talking about. It don't do it no more for some reason but man was it so annoying not knowing what the heck your phone is trying to tell you.
Sent from my SM-N915P using XDA Free mobile app
Hey there.
I have been checking back on this topic for a while because my wife's Note Edge is having the same exact problem. I even reached out to Samsung Mobile Support and they can't even figure out what it is. All they did was tinker with the sound settings and asked me if it was fixed. I have tried disabling all possible notifications from all possible apps. The only thing left is to do a factory reset it seems. Any luck on your end?
VGMStudios said:
It's not the launcher. It doesn't matter.
This is why I hardly ask anything here. No one cares.
If your not a popular member you never get a reply.
I'll just ask my questions elsewhere where people actually care about you.
Click to expand...
Click to collapse
Well that's not a pessimistic attitude or anything whatsoever! lol. Here's the thing... It might help to try and remember that nobody is on here getting paid to spend their time answering your questions all day long, so unfortunately it's inevitable that there will be times when people might just have to figure their problems out on their own or just be forced to wait until someone responds.. no matter how "popular" they might be.
This entire community wouldn't exist if weren't for all of the people on here who have been and are willing to spend their own free time sharing their knowledge with and helping others, so it's pretty ridiculous to sit there and act like it's a personal assault whenever nobody answers your question right away! From my experience on here people (including myself) are always more than willing to help out whenever they can (as long as the people are willing to help themselves too), but since nobody is getting paid people need to realize that it's more of a "self help" type of community than anything.
There are literally mountains of freely available information for people to search through to try to find their answers with, and with enough determination and persistence 99% of the time people could answer their own questions without ever even having to ask. So I'm definitely not trying to be rude or anything but it's just all in how you look at it.. because when people come here expecting to be handed all of the answers then they're most likely going to be disappointed and upset, but when you come here looking to help yourself instead you'd be surprised how much of a difference it makes and how rarely you'll have to ask any questions.
Anyway I'll try helping with some suggestions below since they're having the same problem too..
Mercodious said:
Hey there.
I have been checking back on this topic for a while because my wife's Note Edge is having the same exact problem. I even reached out to Samsung Mobile Support and they can't even figure out what it is. All they did was tinker with the sound settings and asked me if it was fixed. I have tried disabling all possible notifications from all possible apps. The only thing left is to do a factory reset it seems. Any luck on your end?
Click to expand...
Click to collapse
Ok I've actually had a similar problem in the past and I can't guarantee anything but hopefully this might help..
In my situation it turned out being "profiles" that I didn't realize were turned on, and they were causing rogue and unknown sounds to happen because they were overriding my ringer and media volume settings based on the time of day it was. So all I had to do was turn off the profiles and it solved the problem, but it depends on the rom that you're on as to whether or not profiles like that are even an option.
If not another thing I'd recommend doing (and I'm obviously not sure what all you've tried so I'm just trying to cover the bases just in case) is to get a root explorer (as long as you're rooted.. if not I'm honestly not sure what to tell ya) and navigate to the root folder .. then go to "system/media", and inside there should be a folders called ui, notification, and ringtones.. and this where all of the default notification sounds are located. I would go through and listen to each one of them (they should be .ogg files) and see if you can find a match to the one you're hearing, and if you do then you can just rename that file .bak instead of .ogg and that should stop it from playing randomly (basically a bandaid type fix).
If it's not any of the system sounds then you've basically narrowed it down to where it's most likely an app that's making the sound. If that's the case then what I'd do is go into Titanium Backup and filter it to only show "user apps" and then have it sort them by the date which they were installed, and then I'd just start going down the list looking for apps I've installed that could possibly be making the sound.. that way even if you have a general idea around when the problem started happening you can match that time frame up with apps that were installed around that time to narrow down your search (if that makes sense anyway).
Anyway that's what I would do to start at least and hopefully it helps!
Sent from a ridiculously modified ColecoVision
heh. I have an idea. You know those crappy applications on the edge? Some of them are games. I remember i used to have this issue with the memory one. Remove them from the edge. No root required. Just remove the panels from the panel configurator.
VGMStudios said:
Maybe someone else can help me with this.
Every so often during the day I keep getting a random notification sound with no visual as to what it is. The sound is 5 tones going in a descending pattern and sounds metallic. I do not have NFC turned on nor the facebook app. I checked all my apps and sounds. I even read a lot of threads else where and tried everyone's suggestion. Still does it. I searched my phone for *.ogg and *.wav files. Nothing.
I do have a wallet case but since NFC is off its not that. I've never heard this sound before. It only started a few days ago and I've have this phone for over a month. FYI I'm running the Hola launcher and omni swipe if that helps. Any suggestions?
I am thinking to uninstall ALL my apps and see if it still does it, but I really dont want to have to do that if I can avoid it.:silly:
Click to expand...
Click to collapse
Not sure if this is gonna help you or not. But yesterday I started to getbthe same metallic noises, I only recall 1 change to my settings and that was installing the live wallpaper on the lock screen to show me pictures based in weather and such. And since then every hour or so it makes the sound. Try to find out if you did the same thing.
Random notification sound
I am having a similar problem which has been widely reported but none of the suggested fixes are working for me. The notification tone keeps sounding in a seemingly random way. There is no notification to match the tone. This is not just a beep or random noise. It is the default notification tone. (Skyline for completeness). This happens maybe 5 or 6 times in 24 hours. It has been happening for about 10 days.
I am running Android 8.0.0 (Samsung Experience version 9) on a Galaxy S8. The phone is not rooted.
I have turned off all notifications individually.
I have turned off notifications for the phone.
I have turned off notification reminders (it was never on).
I have turned off NFC and bluetooth.
I have checked under Accessibility settings.
I have uninstalled every app installed in the last 3 weeks.
I can reproduce the NFC and credit card issue but that is a single beep and not what I am talking about.
I have installed 3 different notification log readers (NS Notification, Notif log notification history and Notification Log). None of them show any activity at the times when I am getting the spurious tone.
When I re-enable notifications for Texts, Messenger and WhatsApp, I still receive these as normal.
I recently got a new dual band router and thought maybe the tone was the phone jumping from 2.4 to the 5 Ghz band or vice-versa. It wasn't. I thought it might be the phone jumping from telecoms provider to WiFi. Tested that too and that's not it.
Next step is a factory reset which I am trying to avoid.
I know this is bringing problems to the table, not solutions but this is really bugging me. Any help would be greatly appreciated.

Anyone having buyers remorse?

Well, one week till CES where Huawei will announce the US version. Getting excited! But I was wondering. Anyone have buyers remorse at this point? Do you like the Mate 8 more or less as time goes on?
No buyer's remorse here.. I'm quite sure if a N/A version is released there will an accompanying rom as well..
popcity said:
No buyer's remorse here.. I'm quite sure if a N/A version is released there will an accompanying rom as well..
Click to expand...
Click to collapse
Thanks. I'm trying to decide whether to get the Mate 8 (Great specs and build), Blu Pure XL (very good specs, cheap, its been rooted and has TWRP - also some promise for developer support) or stay pat with my Note Edge (I do like the edge features and it's screen is basically as wide as the Mate 8, just not as tall. also Marshmallow arrives in the next few months hopefully). Decisions decisions....
mscion said:
Thanks. I'm trying to decide whether to get the Mate 8 (Great specs and build), Blu Pure XL (very good specs, cheap, its been rooted and has TWRP - also some promise for developer support) or stay pat with my Note Edge (I do like the edge features and it's screen is basically as wide as the Mate 8, just not as tall. also Marshmallow arrives in the next few months hopefully). Decisions decisions....
Click to expand...
Click to collapse
Yeah, it all comes down to how much do you want to spend.. I bought the 128GB version, I had the Mate 7 so I knew what to expect..
If I could only get notifications working properly then I would be 100% happy.
altaz said:
If I could only get notifications working properly then I would be 100% happy.
Click to expand...
Click to collapse
Notifications panel & status bar in settings and permission manager for the apps that are not notifying you.. Hope that helps..
popcity said:
Notifications panel & status bar in settings and permission manager for the apps that are not notifying you.. Hope that helps..
Click to expand...
Click to collapse
Been there done that, been through every option and nothing helps. Reading around, this seems to be a common bug with emui, and the only way around this is to disable phone manager or make the apps system apps. Which can't be done without root. So, right now I am playing a waiting game.
altaz said:
Been there done that, been through every option and nothing helps. Reading around, this seems to be a common bug with emui, and the only way around this is to disable phone manager or make the apps system apps. Which can't be done without root. So, right now I am playing a waiting game.
Click to expand...
Click to collapse
altaz,
Similar problems have been noted in some of the other threads. Is it possible that the problem you are experiencing isn't due to actual notification issues, but that the apps you are expecting notifications from are not currently being permitted to run in the background when the phone's screen is turned off?
I'm not sure which apps you are having trouble with, but for example, with Whatsapp(?). If this sounds like it might be the issue for you (and you haven't already looked into this), try going into Settings-->Advanced settings-->Battery manager-->Protected apps and allow those apps that should be receiving notifications.
As to the original question of the thread, no remorse. So far so good. A pretty sleek, powerful phone. Just need to get it rooted.
Might be the interactions between marshmelow & emui, if that is the case a fix should only be imenent.
Nevertheless, try this ---> battery manager itself; click on the setting icon up left of the screen, you need to switch on (Keep mobile data on when sleeping).
Of course that is in congunction with the rest of the settings/permissions.
Good luck,
No buyers remorse here. Having recently had a P8Max I knew what to expect with regards to setting up notifications and permissions so they work, and for me currently no particular problems. The camera is not as good as the best of 2015, or even 2014, but I had realistic expectations there and the camera is performing well enough for me in light of the other benefits.
CitizenM said:
altaz,
Similar problems have been noted in some of the other threads. Is it possible that the problem you are experiencing isn't due to actual notification issues, but that the apps you are expecting notifications from are not currently being permitted to run in the background when the phone's screen is turned off?
I'm not sure which apps you are having trouble with, but for example, with Whatsapp(?). If this sounds like it might be the issue for you (and you haven't already looked into this), try going into Settings-->Advanced settings-->Battery manager-->Protected apps and allow those apps that should be receiving notifications.
As to the original question of the thread, no remorse. So far so good. A pretty sleek, powerful phone. Just need to get it rooted.
Click to expand...
Click to collapse
Seems this notification problem is becoming more annoying, i have turned on everything possible (permissions, auto start, notifications, ignore optimizations). I even found another layer of settings in the apps settings that allow a deeper level of changes (settings > Apps > Advanced) . And still i can't get emails to notify when the phone is in standby. This is even after i have left the email application on, and turned the turned the phone off via the power button. i've spent a number of hours sending myself emails in various conditions and while might get the notifications sometimes, others i may not so this doesn't help narrow down the cause.
I have now realized that it's not just emails that are affected, i don't get auto notifications in Google Photos or Rewards, and some apps which run on schedule. The google apps only update when i open the app. which is useless for apps like Rewards, since the surveys expire after 24 hours, so go knows how many i have missed since i moved this this phone. I've never had this type of problem with any other android phone, and i;ve had a fair number of them over the years. At this point, since i am not able to return the phone i am thinking that i might have to do a factory reset, and hope for the best.
altaz said:
Seems this notification problem is becoming more annoying, i have turned on everything possible (permissions, auto start, notifications, ignore optimizations). I even found another layer of settings in the apps settings that allow a deeper level of changes (settings > Apps > Advanced) . And still i can't get emails to notify when the phone is in standby. This is even after i have left the email application on, and turned the turned the phone off via the power button. i've spent a number of hours sending myself emails in various conditions and while might get the notifications sometimes, others i may not so this doesn't help narrow down the cause.
I have now realized that it's not just emails that are affected, i don't get auto notifications in Google Photos or Rewards, and some apps which run on schedule. The google apps only update when i open the app. which is useless for apps like Rewards, since the surveys expire after 24 hours, so go knows how many i have missed since i moved this this phone. I've never had this type of problem with any other android phone, and i;ve had a fair number of them over the years. At this point, since i am not able to return the phone i am thinking that i might have to do a factory reset, and hope for the best.
Click to expand...
Click to collapse
altaz, no need mine works now. just follow my previous post in this thread.
Just got mine today. No remorse here, and hey there might be a rom to flash once the US variant comes out. I love this phone.
I'll have buyers remorse if one of these other A72 devices gets the same battery life and camera for <$400
I love it coming from note 5. No regrets. Glad i didnt wait for mobile congress as i was very dissapointed with both lg and samsung. Love the mate 8
i agree, while LG had some nifty ideas regarding that modularity, all in all im not much impressed with either the G5 or S7 line... happy camper with my mate 8 indeed
This is probably the first phone I ever got that I didn't get buyers remorse hours after buying it. I've come from a S5, S4 and original Note before.
hours after buying? only phone? well that sounds like someone didnt do proper research first
Sent from my Huawei Mate 8 NXT-AL10 using Tapatalk
Hello.
I am from germany. My Mate 8 is a chinese one with original B162 Rom. Notifications don`t work for me.
What i did:
data in sleep mode enabled
apps are allowed to stay active at sleep
notification in priority mode
rooted device
made WhatsApp and Android Wear (for my huawei watch) to system apps with Titanium Backup (i bought it before ...)
freeze phone manager
I dont`t get my notifications all the time. Very bad are notifications for my huawei watch. My phone rings (WhatsApp), but my watch doenst. Then i start the Android Wear app and the notifications are pushed to my watch.
The phone is ok. I am coming from Samsung S6 Edge+. But the notifications MUST come always.
What else can i try?
(sorry for my bad english)
I had only notification issues with whatsapp - however the situation has improved greatly after I installed the app Push Notification fixer ( no root version)
Now I'd say missed notifications is very very much lessen, probably around 10+ % only
All my other apps eg Maildroid ( only mail app I used), Friendcaster, some newsfeed app, XDA etc no notification problems at all
Mine is China set on B156 firmware ( non rooted)

Notifications bug still present ?

Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.
Morning Mikeoscar62,
Mikeoscar62 said:
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.
Click to expand...
Click to collapse
Thank you very much for your answer ! That's very interresting and I'm very happy about it !
Where is this setting exactly in Emui 5.0 ?
You have 0 problem about notifications (on data as well as wi-fi ?) but, was it 100 % functional out of the box or did you have to apply some settings first ?
I'd also like to have more feedbacks before I make my final decision ! Anyways, thanks again ! That is a wonderful news !
It's part of the battery screen, app power saving tab. Worked fine out of the box for me, didn't need to change a thing.
Ok, that's great ! Thank you ! Can other Mate 9 owners confirm it ? So I think I'll go for it on Friday !
I can confirm. There is no notification bug that I have found yet.
what about notification icons on the status ar.. has that been fixed or it is still just a number
varun.gid said:
what about notification icons on the status ar.. has that been fixed or it is still just a number
Click to expand...
Click to collapse
It's still a useless number.
Wtf use is a number? Where have all my notification icons gone? Is this a emui issue?
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.
alamiry said:
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.
Click to expand...
Click to collapse
That's a different issue from what OP was talking about. You're discussing the fact notifications are grouped together in a number, he was discussing whatapp messages not even arriving because the phone would kill the application. The first is still present (Although the Android Police podcast was saying it would probably be fixed soon by a software update), the second has been solved in EMUI 5.0.
That's why I'm using smart launcher 3. Bestest launcher anyways but it also shows notifications per icon, really great. And the notification number in the notification bar you can switch them off int the settings. Better even, all my phone's notifications end up on my Pebble...
Nova launcher in my opinion is the best. I've been running it on all my android devices since it was released. It also has unread notification counts on each app of your choice. It's very fast and efficient. I have a Pebble time steel, so I agree with @blackspp.
+1 for Nova launcher on all my devices (paid)!
I also confirm notification issue with mine bought in germany
Hello again everyone,
So I bought the device two days ago and I received it yesterday. In the first place, when I ran some tests, I was I little bit worried because, on data, I had my Whatsapp notification only if I opened the app.. On wi-fi, everything worked instantly. Same problem I had with my Mate 7. Worst, a friend made a Whatsapp phone call right next to me.. And the phone started ringing only 10 - 15 secondes after..
But then, fortuantely, my friend and I kept running some tests and suddenly, the terminal behavior was normal.. So... I didn't understand all of this but.. fingers crossed for now !
Thank you all !
microdog said:
Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !
Click to expand...
Click to collapse
I can confirm the delay of push notifications with Nine email. Very irregulary. Some time the notifications are very on time but sometimes the delay is max ca 4 minutes.
I confirmed the whatsapp notification bug still present.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?
Alexaii said:
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?
Click to expand...
Click to collapse
For what it's worth I've installed Nova on day 1 and have had no issues at all receiving whatsapp notifications.

Notifications fixed?

Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?
Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!
The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.
phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!
Have friends solved the notification issue?
I still keep going
nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:
For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...
SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?
SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.
Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.

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