Hello everyone,
First and foremost, please forgive me if an answer to this has already been posted somewhere; I have searched several different forums extensively, and while I have found several similar problems, I have tried their solutions and come up empty-handed. Here's my dilemma:
1. My phone simply refuses to be detected/recognized by my PC via USB connection, through Kies/Odin/Windows Explorer, though I can be detected and connect through AirDroid.
2. I have updated my Samsung USB Drivers for Mobile Phones, and reinstalled those drivers multiple times.
3. I have tried multiple different USB cords, as well as multiple different USB ports.
4. I have been successful in connecting my wife's Note 1 to my PC.
5. I have tried dialing the "*#0808#" code into the dialer, and it always tells me that the signal is weak.
6. I have done a factory reset, both through the settings menu and through the recovery mode.
7. After having done the factory reset, I have been able to get the phone to download updates, but when the phone tries to install them, it only gets to 25% every time and then shows "Error", after which it tells me that the firmware was unable to update.
8. I have downloaded, installed, and tried every app I can find that claims to be able to root a phone without a PC, and they have all failed.
9. I am simply unable to find the "USB Connections" menu, the one where the MTP or PTP modes are, and have only been able to access it through Samsung's "Smart Care" app.
10. I have also tried to get Odin to recognize my phone by resetting my SIM card, and by using the battery removal trick: neither worked for me.
I think that pretty much covers everything right now.... I am COMPLETELY dumbfounded, and have NO idea what to do, NOR do I have any idea if this is a hardware or software problem. ANY help would be MOST appreciated.
Hi,
You have already made a post here on same topic. Please do not make multiple posts of same topic. kindly wait for the experts to answer your question.
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After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Need to try and manually remove three old drivers, then try and re install. Id suggest using the ones design gears posted on his one click back to stock post
Sent from my SAMSUNG-SGH-I897 using XDA App
I snipped this from one of my old posts in the Vibrant section...
For those of you having a problem with Windows 7 recognizing your Vibrant ... here is how I fixed it on my system.
*Note: You do not need to load any special USB drivers for your phone to be recognized in Mass Storage mode in Windows 7.
*Warning: You follow these instructions at your own risk ... no screaming at me if you try it and something gets screwed up!
1) Navigate your way into the Device Manager / Universal Serial Bus Controller
2) Uninstall the device(s) "USB Root Hub" (My system had 2 listed)
3) You will lose mouse and keyboard control (because you just removed the USB Hubs)
4) Reset your PC and allow Windows to boot normally.
5) Go back to the device manager and wait for all of the "!" marks to go away as windows re-installs the USB Hubs and reinitializes all of your devices.
6) Make sure your Vibrant is in mass storage mode and has USB debugging OFF
7) Plug in your Vibrant via the USB cable and be amazed as windows recognizes your device and assigns the drive letters. After you select the mount option on your phone you will have normal access via windows explorer.
Hope this helps some of you out there !!!
~Stresa
Sent from Samsung Vibrant
thanks for the good responses guys but both of those have failed. Odin cant even see my phone, same issue with superoneclick root. I even just tried on an enitrely different PC and got the same "device could not start" message.
tried deleting all the drivers for the USB devices. nada. still no connection
Subrock said:
After spending my entire Saturday trying in vain to get my win 7 laptop to recognize my captivate I've decided I need to reach out for some help.
Right when I gore my phone, without too much hassle I did the superoneclick root via my pc with great success. Did the lagfix after that and all was well. Go me right?
I used my phone for a little bit and decided that it was time to but sonera music and pictures on it. This is where it all went wrong.
For background, I have done up to this Point: tried both driver sets that are floating around (and exe and the version most often linked to in help threads with a simple setup file), Ive tried kies, I've tried going into device manager to manually locate the divers. Nada.
At this point the drivers with the setup file will no longer install because the install of the exe screwed up at some point. Windows is only showing the device as us composite hub or as a unknown device. I can sometimes get it to say Samsung android usbb device but it shows that it is in error and it still wot see the phone. Someone else asked me if I had used the mount option when I comes up in my notifications bar which I haven't because it never gives me the option. I've tried disabling launcherpro, undoing the root, undoing the lagfix, formatting and wiping user data on the phone, still nada. I've tried all usb modes. Nada.
First things first, can someone explain to me exactly what I should do in device manager to get the drivers in order? I'm pretty sure this is the root of my problem. Any idea on how to get rid of the erroneous drivers that are causing the driver setup to fail?
Any help would be great :S
Click to expand...
Click to collapse
kies or mass storage?
for kies debugging in settings>aplications must be disabled. i dont remember what works better ask on connection or to have connection type preset in settings>applications>usbsettings. im on froyo which works a million times better, kies on jf6 was like a 90% fail rate. it just didn't work for me.
for mass storage you need to mount the phone from a message in the notification bar, even if it asks the connection type and you tick mass storage it will not be mounted, you still need to mount from the notification bar.
you can also mount the sdcards from the notification bar in debugging mode which bypasses the connection type setting in settings>applications>usbsettings.
i tend to leave debugging on in case i need adb to fix my phone, i only turn it off to use kies which is useful to fix my contacts when i have multiples (it's alot easier to fix 200+ contacts on a computer screen using a mouse and keyboard), or install an update if i choose to run the phone stock.
tried in every combination of modes, cant get it connect any possible way. I also dont get the option to mount it from the notification bar so perhaps I have a hardware issue.
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
may not be what you want to hear
I actually had a similar problem, though not the same. My phone charges and I can use mass storage without issue, but I could not get Odin One Click updaters to ever "see" my phone. I tried every USB port on my box, tried several different driver sets (including the ones DG recommends). Eventually, I tried on a different computer. Odin saw it fine, updated no problems, first time out of the gate.
I know, I know, not everyone has access to two computers, and furthermore there "should" be no reason it can't work on a particular one, but for me, short of formatting my PC and reinstalling OS, I tried everything else I could think of.
Good luck, either way!
post moved to new thread
I don't think there should be a logical reason as to why this would ever work, but Windows (and computers in general sometimes) has a tendency to surprise me like that... but what if you try removing the drivers by whatever automatic means you are provided with, and then check and remove them manually (if necessary), and finally run CCleaner or some other program with registry cleaning capabilities to give your PC that last little enema.
Then use DG's drivers and install them in whatever way he recommends (been a while since I installed the drivers). That's really all I can think of on the PC side... maybe putting a cheap little USB hub between your phone and your PC if you have one laying around as another mostly futile attempt.
Fair warning, it is possible for CCleaner to mess up your PC... any program that messes with the registry can potentially do so. I've never seen the program cause harm, but it is possible.
I've had the same problem with my Crappy from day one. I still somehow got SuperOneClick to Root my phone through multiple attempts. But if all you need to do is transfer files from your phone to PC, and vice versa. I would recommend Android Sync Manager. It can read most of the file systems in the phone, and transfers at a decent speed.
same here
One of my PCs recognizes Cappy with the same cable, OS, drivers. Other one doesn't.
So I ended up using "ADB Wireless" from Market. It works pretty good, slower than USB, but works.
Also - if you are willing to make your PC work - try fresh reinstall of Windows 7SP1 and disable driver update from Internet.
Since your just trying to put music and pictures on the phone, try Kies Air from the market. Install it on your phone then you can transfer files wirelessly with the browser from your computer.
USB Cable
gbrown2036 said:
Are you using the stock usb cable? I've had problems with some but not all generic cables.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Definitely check the USB cable. I had this exact issue before. I checked drivers, did a bunch of un-installing and manual installing of drivers. Finally I tried my stock USB cable and all worked perfectly!
There are hundreds of threads around the web about this bluetooth issue but none of them seems to answer questions. So, here it goes;
The solution is so simple you won't believe it. (actually you will) The problem is PC not the phone.
Just keep installing the device. I had to remove/add device at least 20 times. At last it just gave up and some "installing driver software" box appeared. When you see this popup it means you've successfully beaten the computer.
It may happen again if you try to send files to your phone without enabling bluetooth.
You might also want to change your phones bluetooth name. This could be just a superstition of myself. I won't try it again just to test it
I may have found one more thing you could try...
After trying EVERYTHING I could find here on XDA, as well as across the web, I still couldn't get my S3 to connect to my computer. While trying to get mine to work, I discovered that my husband's S3 connected just fine, nixing the thought that it was computer related. I exchanged mine for a new phone, got it home, and it still didn't connect.
Several hours of troubleshooting later, I had it narrowed down that it worked immediately after a factory reset (while still connected to the computer), but BEFORE the setup wizard got to the Backup Assistant (where it was no longer visible in My Computer). SO, I reset it again, skipped out of the setup wizard as soon as I could, and bada-bing! It works! I discovered after the fact that my husband (whose connected so beautifully from the get go) had backed out of his setup wizard during initial setup, so it definitely could be more than just a one phone fix.
I'll be the first to admit that I'm a total newb to pretty much everything in this forum, so there may be a more knowledgeable person who could be able to pinpoint exactly why the setup wizard would prevent the MTP driver from working properly. At this point, I'm just happy it works, and wanted to put this out there in case there may be anyone else at their wits end.
I had to install kies before it worked properly for me and now i still have to plug in phone then unplug and plug back in before pc see's my phone.
Sent from my SPH-L710 using xda premium
jbadboy2007 said:
I had to install kies before it worked properly for me and now i still have to plug in phone then unplug and plug back in before pc see's my phone.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Yeah, installing, uninstalling and re-installing Kies did nothing for my phones (first or second). I tried it all -- different usb ports on the computer, battery pull, reboot the phone, reboot the computer, install the drivers, uninstall the drivers, try it with usb debugging checked, try it all again with usb debugging unchecked, with an sd card, without one, with a sim card, without one, factory reset not connected and then factory reset connected. Even tried it all again on a separate computer running Windows 7 vs Vista. Finally, in the middle of a factory reset, I saw the magic words "Installed Successfully", but then it stopped working after I finished the setup wizard. Again, I have NO idea why the setup wizard would cause it not to work, but that was what I had narrowed it down to. I'm just glad to have it working!
Verizon Galaxy S3 USB Solution for Win 7 32bit
Micheliu said:
I may have found one more thing you could try...
After trying EVERYTHING I could find here on XDA, as well as across the web, I still couldn't get my S3 to connect to my computer. While trying to get mine to work, I discovered that my husband's S3 connected just fine, nixing the thought that it was computer related. I exchanged mine for a new phone, got it home, and it still didn't connect.
Several hours of troubleshooting later, I had it narrowed down that it worked immediately after a factory reset (while still connected to the computer), but BEFORE the setup wizard got to the Backup Assistant (where it was no longer visible in My Computer). SO, I reset it again, skipped out of the setup wizard as soon as I could, and bada-bing! It works! I discovered after the fact that my husband (whose connected so beautifully from the get go) had backed out of his setup wizard during initial setup, so it definitely could be more than just a one phone fix.
I'll be the first to admit that I'm a total newb to pretty much everything in this forum, so there may be a more knowledgeable person who could be able to pinpoint exactly why the setup wizard would prevent the MTP driver from working properly. At this point, I'm just happy it works, and wanted to put this out there in case there may be anyone else at their wits end.
Click to expand...
Click to collapse
Well, after reading about a dozen posts and so-called fixes. It all boiled down to uninstalling the Samsung Driver & Kies (if you installed separately). This def works for Verizon SCH-I535 Galaxy S3 16MB with 4.0.4 load.
1. Uninstall Kies, Uninstall Samsung Driver, reboot. Reboot your phone just to be safe.
2. On your S3 select Settings-->Developer-->Enable USB Debugging (hit ok at the prompt). Don't tweak anything else here. You MUST have the Debugging turned on for phone to connect to PC.
3. Plug-in the Samsung USB cable to PC (there was some discussion on which USBs work and which don't ... so you can try different USB ports if #4 fails to work below)
4. Windows will then install whatever driver(s) it needs and whala, you can now access your S3 via Explorer...it will show up as a phone, not an actual drive.
Hope this helps and saves you the time and frustration I experienced. I never saw the little USB icon on the S3 until I wiped all the Samsung and Kies drivers from my Win 7 system & enabled debugging on phone. So the issue lies with Samsung and their crappy Kies tool...their driver does not work for S3 (i.e., the standalone download that Version posts on their site). Go with the Windows Update driver (which is auto) and you should now be able to connect via USB to your S3. Again, this works for Win 7 32bit with Android 4.0.4.
-Cheers!
I have an old pc running xp. Nothing worked until I installed kies on both the phone and the pc. YMMV.
Sent from my SCH-I535 using xda app-developers app
ive tried every fix from this forum and anything google turned up. im completely stuck and need your help. here is what ive tried.
when i had the stock rom, after rooting i managed to get it to work until my next rom by uninstalling/reinstalling and installing kies on the pc. since then (2 roms later) no luck. un/reinstalled drivers, kies un/reinstall tried alternate drivers offered here and there, enabled the "view phantom/disconnected devices" option in device manager and uninstalled anything samsung, removed all registery keys related to samsung, and any remaining file on my computer related to samsung. ran registry cleaner and rebooted. started from scratch. nothing has worked.
(forgot to add that i did try usb debugging, and i do not have quick charge
what else can i do?
mindnumbinglyfun said:
ive tried every fix from this forum and anything google turned up. im completely stuck and need your help. here is what ive tried.
when i had the stock rom, after rooting i managed to get it to work until my next rom by uninstalling/reinstalling and installing kies on the pc. since then (2 roms later) no luck. un/reinstalled drivers, kies un/reinstall tried alternate drivers offered here and there, enabled the "view phantom/disconnected devices" option in device manager and uninstalled anything samsung, removed all registery keys related to samsung, and any remaining file on my computer related to samsung. ran registry cleaner and rebooted. started from scratch. nothing has worked.
(forgot to add that i did try usb debugging, and i do not have quick charge
what else can i do?
Click to expand...
Click to collapse
Have you tried on different ports and/or another computer and have check that the cable is "good?"
There were a few other threads on this not too long ago, I can't remember if they found a fix or not but you could try searching and seeing if you can find the threads. I really wish I could remember the fix.... I believe in one of them the person had enabled USB fast charging, this was a while back when USB fast charging wasn't disabled on reboot I believe, and then he flashed a different ROM without turning it off and had to restore a backup and turn fast charge off. I believe that was one of the fixes, but its 3:55 AM and everything's a little fuzzy.
Sent from one of the many Anthropomorphic Personalities on the Disc
Thanks for the replies. Unfortunatly I have tried two new usb cables and other ports. I can try a different pc however I only own the one.. wouldn't serve me any good
My dad is a home improvement guy and apparently people left some things behind and the new owner didn't want them. One of these things ended up being a Tablet, now I'm understanding why it was given up. It starts and immediately loads into Soti MobiControl and I can essentially do nothing with it. I've both Factory Wiped Via recovery mode and tried to remove the sim and booting into safe mode which also didn't work.
The next step was to even see if I could do anything Odin related to it and I can't enter download mode I'm assuming since it appears to be an old work device, they likely didn't have USB Debugging on. So that wouldn't work for me either.
TL;DR
I have this tablet that has an app on it that doesn't allow me to do anything with it and so far what I've tried has done nothing. Does anyone have any clue ?
Hi!
Since I don't know what this app do or what it can restrict, I'll be having some issues but I'll try my best to help you.
First, Can you boot into system and go to settings? If yes, then go to About device --> Build Number --> Tap 7 Times.
^_^
After searching about Soti Mobicontrol, I found this:
Uninstaller
Please try this and reply.
^_^