[Q] PLEASE HELP! Notification sound and music library are gone! - ONE Q&A, Help & Troubleshooting

All of a sudden my sms notification sound doesn't work anymore. I try to look into it, finding out that the file is still in the Notifications folder and evetything, only to discover that in Play Music all my music library is also gone! Simply vanished! Of course, all the files are still on the device, accessible and playable through the file explorer (even with Play Music), but in the library they're nowhere to be found. None of them. Also, when selecting a notification sound in the (default, preinstalled) messaging app, I just don't see the 3 files that I myself have put in the Notifications folder.
I've tried re-copying the files to the device and nothing happens. Play music keeps telling me to copy music on my device via USB ..
I'm running Cyanogen OS 12, all stock, but this happend in medias res, so to speak, I've been using the OS since it finally came out. I've been looking for an in-call sound recorder though the other day and tried a few (none of them working properly), tried different settings in them. Might this have been the cause of my troubles? Also, please someone help me how to sort this out, it's driving me crazy!
Edit: I have now tried to reinstall Play Music and the BS Player, in hope that maybe I will have some drivers reinstalled and everything will turn out right. Well, it didn't.
This afternoon I found out that not only my audio files, but also my pictures and videos are not recognized by any gallery-software. Not the Cyanogen Gallery, nor the Google Photos app. Nor the camera app. I can still see all the files on the device (I have tons of photos) in the File explorer, but not in the designated apps.

Yersiwx said:
All of a sudden my sms notification sound doesn't work anymore. I try to look into it, finding out that the file is still in the Notifications folder and evetything, only to discover that in Play Music all my music library is also gone! Simply vanished! Of course, all the files are still on the device, accessible and playable through the file explorer (even with Play Music), but in the library they're nowhere to be found. None of them. Also, when selecting a notification sound in the (default, preinstalled) messaging app, I just don't see the 3 files that I myself have put in the Notifications folder.
I've tried re-copying the files to the device and nothing happens. Play music keeps telling me to copy music on my device via USB ..
I'm running Cyanogen OS 12, all stock, but this happend in medias res, so to speak, I've been using the OS since it finally came out. I've been looking for an in-call sound recorder though the other day and tried a few (none of them working properly), tried different settings in them. Might this have been the cause of my troubles? Also, please someone help me how to sort this out, it's driving me crazy!
Edit: I have now tried to reinstall Play Music and the BS Player, in hope that maybe I will have some drivers reinstalled and everything will turn out right. Well, it didn't.
This afternoon I found out that not only my audio files, but also my pictures and videos are not recognized by any gallery-software. Not the Cyanogen Gallery, nor the Google Photos app. Nor the camera app. I can still see all the files on the device (I have tons of photos) in the File explorer, but not in the designated apps.
Click to expand...
Click to collapse
Workaround/Solution:
1. Delete instances of .nomedia files in the root of your sd card
2. Go to Music folder-----Create another folder in the Music Folder----Move ur songs into this folder . Now the files would appear in the multimedia player and play just fine.
3. Similarly create another folder under DCIM/Camera and move ur pics into the new folder. They will now appear in the gallery app.
======
The above is at best a workaround and I still dont know why the stock media players and gallery wouldn't recognise files in the stock directories.
I hope some senior dev or enthusiast may like to shed some light on this issue.

knedge said:
Workaround/Solution:
1. Delete instances of .nomedia files in the root of your sd card
2. Go to Music folder-----Create another folder in the Music Folder----Move ur songs into this folder . Now the files would appear in the multimedia player and play just fine.
3. Similarly create another folder under DCIM/Camera and move ur pics into the new folder. They will now appear in the gallery app.
======
The above is at best a workaround and I still dont know why the stock media players and gallery wouldn't recognise files in the stock directories.
I hope some senior dev or enthusiast may like to shed some light on this issue.
Click to expand...
Click to collapse
Thank you so much for answering! I was almost set that I'd have to re-flash the rom .. which would be rather inconvenient, as it's my exam period and I really don't have much time.
Anyway, I was thinking - Cyanogen OS 12.1 OTA is just about to be rolled out. Maybe if I wait for it to come out, it would fix my base problem? I know it's not a clean flash, but still..

knedge said:
Workaround/Solution:
1. Delete instances of .nomedia files in the root of your sd card
2. Go to Music folder-----Create another folder in the Music Folder----Move ur songs into this folder . Now the files would appear in the multimedia player and play just fine.
3. Similarly create another folder under DCIM/Camera and move ur pics into the new folder. They will now appear in the gallery app.
======
The above is at best a workaround and I still dont know why the stock media players and gallery wouldn't recognise files in the stock directories.
I hope some senior dev or enthusiast may like to shed some light on this issue.
Click to expand...
Click to collapse
Do you think it would possible to somehow "reset" the existing .nomedia files? Or if I just deleted them, would they be (properly) reset even if I don't move my media files?
Just thinking Also, would you happen to know where I should look for the .nomedia files in my root? I wouldn't want to miss any.

Hi, I am on different phone and came here for searching same problem. Well in particular your problem, as suggested above, deleting .nomedia files will do the trick.
Download es file explorer and search for ".nomedia" and delete all. Then again perform deeper search and delete them.
Sometimes clearing data of media storage also help(settings >apps>all>media storage>force stop>clear data)
What problem I am facing is, the no media files are keep coming upon restarts. Very annoying and doesn't go even after restored to earlier back up...
Anyone who knows solution for this, his help will be greatly appreciated.

Related

Does this sound like a hardware or software problem?

No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.
Software.
On ARHD, Go to Settings > Storage. Then wait for your SD Card to be scanned.
Most definitely software. I know the guy above me said it, but more or less for reassurance, that's a software issue. If it was hardware, you wouldn't be able to access anything on the card at all, or at the very least not be able to play files like MP3s.
Here's what I'm thinking. There's two major metadata tags; ID3v1 and ID3v2 I believe. Once, I has an issue where Android refused to read ID3v1 tags, it just ignored them completely. I use MediaMonkey for nothing but MP3 Tags, it's never let me down. Try putting some of your MP3s onto your PC and editing the metadata in MM, then send them back to the phone. Not sure what type MM encodes tags in, but they work for me just fine. Also, be sure to wipe your music player's data in Settings > Applications. This forces it to refresh it's caches on your music.
Good luck!
guys I agree, I can't see it being a hardware issue... but, I am running out of other options. I will try as many suggestions as I can, in full. I really don't want to go through he hassle of a warranty exchange.
@sromer
I did a clean install of ARHD, coming from stock. The default music player found no music. As suggested I opened settings>storgage to let the SD rescan, I even dled "rescan media" and "SDrescan" but no matter how many scans or reboots the same result. The media player does not see MP3s.
@sshede
I had the MP3 tag issue with an earlier android phone and now use MP3tag to edit all of my ID3s. The MP3s that are on my SD card were all viewable by my sensation in December, which is when this problem started. I have had my sensation since last summer. The problem started when I installed a MiUi update. Also I took the SD card out and put it in my SGS and MP3s work.
None of the ICS roms see music at first. Sometimes they can take a couple of hours before finding your music. This has to be rom related. The fimware should have nothing to do with it, and it's impossible to be a hardware issue. Alright, have you tried formatting the SD from within Android? Perhaps (and this is a real stretch) the allocation size is off in the Windows formatting tool and smaller bits of information are being left out? Purely speculation, and likely wrong, but we're troubleshootin' at this point.
Edit: I just reread the original post. Is there a nomedia file or something like that in your music's folder? If you were to add a new MP3 that hadn't been exposed to your Sensation, does it show up? The other thing to think of, if there's a folder called MIUI or miui on your SD, delete it. For good measure, take everything off your SD card that you made, any folder you didn't make needs to be left behind. This includes application folders, .android folders, etc etc. Format the card as FAT32, put all your stuff back on it. Make sure there's nothing in your folders that was created by Android. Nothing, seriously, nothing. If there are any files created by Android or android applications, delete them. Put the SD back in the phone, boot into recovery - not the already installed rom as it might put files back on the SD, wipe and freshly install a rom. This should ensure an absolutely clean installation with everything working fully.
Have you tried using a different SD card? OR back it up and reformat it. If that doesn't work.. Try another SD card. I wouldn't try warranty yet, it's a hassle and if worse comes to worst, they'll send you a ****ty replacement. Can't be the phone giving issues!
@sshede
I just formatted the SD VIA android. reloaded a few gb of music and they do not show up. This is all music that I have been able to view in the past.
Yes there is a nomedia file. I added new music (music which I could see before on other phones) and nothing.
I then reformatted the SD. I only loaded ARHD and Super Wipe. I flashed super wipe then ARHD. While in 4ext recovery I formatted the SD again before booting the rom. Mounted the SD and loaded a few gb of music and... it works... I still don't understand why two other android phones could see the MP3s an SGS and G2. Oh well at least it works for now.
Now I will restore the SD content and a nandroid of Virtuosity V3 and report back... thanks
SykesAT said:
No media player will read my MP3 Tags. I just get a message that there is no music even though I have about 8gb of it. If I used a file browser I can locate an MP3 and select it, I am then give the option of which media player I would like to use to play the file. All players work. Well they all work until I switch to a different app and the file browser is closed.
PowerAmp, which can view files as well as MP3 tags, can see and play the files but when will occasionally go nuts. I will hear a morse code sound over the music, then the track with change, multiple times, and will end with the dialer making a phone call. All of this happens with the screen off.
I get the exact same issue with clean installs of MiUi (several versions), Virtuosity (V2 & V3) and Android Revolution HD 6.1.1. I have also formatted my SD card, in fact used two different SD cards. All give the same result.
Today it was suggested that it could be a hardware issue and that I should try a stock rom. I installed RUU_Pyramid_TMOUS_1.50.531.1. but no luck. Upon install the HTC media player saw no music.
I find it hard to believe that media players failing to read MP3s tags is a hardware issue when every other app works fine and they can access the SDcard for various files. But I don't know what else to try.
Click to expand...
Click to collapse
Considering the fact you've tried a wide variety of different SD cards, ROMs, formatting, etc, I presume it's hardware.
Probably some bad connection in the headphone jack or on the board?
I'm no expert, but if I was in your situation I'd immediately just go get a new Sensation.
Remove all the songs except 2 - 3 than wait to see songs in the list. 8gb is too much

Help: How to update media library

Hi bros,
I'm very confuse about this, not sure that anybody meet the same. The problem is I cannot update my music library after copying music to the internal storage. I copied using USB sync. I tried many apps like SDScan. I even tried FX (File Explorer) app, have the function to scan for media but it stop suddenly in the middle of the process.
Please, anyone know how to fix this?
Thank you very much
squall83 said:
Hi bros,
I'm very confuse about this, not sure that anybody meet the same. The problem is I cannot update my music library after copying music to the internal storage. I copied using USB sync. I tried many apps like SDScan. I even tried FX (File Explorer) app, have the function to scan for media but it stop suddenly in the middle of the process.
Please, anyone know how to fix this?
Thank you very much
Click to expand...
Click to collapse
I guess reflashing shud help...
find the settings where you filter the musics that will show up in the player. I think every player has that if not almost.
had same problem with gb miui... only reboot helped...

[Q] Music files being duplicated in any custom ROM

Originally Posted by mbrian27
Would there be any reason why it shows three of EACH song I have on my SD card in both Google Music and Apollo? And why in the gallery it says I have waaaaaaay more pictures and videos than I actually do and show up as blank tiles? I have never seen this happen and I have no idea where to even begin to try to fix it. So any suggestions would be MUCH appreciated.
I've seen that behavior on stock UCLE2 as well after flashing a rom or restoring nandroid backup.
Solution is to delete the db files in /data/data/com.android.providers.media/databases and then reboot. Media scanner will then rebuild the media indexes.
After doing a lot of searching and reading, I found the above reply in another thread. This is the same problem I am having with my music files. I tried the fix mentioned, removing the db files and rebooting. This works great and rebuilds the database so only one instance of a file is displayed. Until the next time you reboot, when the duplication starts over again. Does any one know of a permanent fix to this issue.
bfleischman said:
Originally Posted by mbrian27
Would there be any reason why it shows three of EACH song I have on my SD card in both Google Music and Apollo? And why in the gallery it says I have waaaaaaay more pictures and videos than I actually do and show up as blank tiles? I have never seen this happen and I have no idea where to even begin to try to fix it. So any suggestions would be MUCH appreciated.
I've seen that behavior on stock UCLE2 as well after flashing a rom or restoring nandroid backup.
Solution is to delete the db files in /data/data/com.android.providers.media/databases and then reboot. Media scanner will then rebuild the media indexes.
After doing a lot of searching and reading, I found the above reply in another thread. This is the same problem I am having with my music files. I tried the fix mentioned, removing the db files and rebooting. This works great and rebuilds the database so only one instance of a file is displayed. Until the next time you reboot, when the duplication starts over again. Does any one know of a permanent fix to this issue.
Click to expand...
Click to collapse
When I go in astro file manager>Android>data>com.android.providers.media Only album thumbs is available. This is on my internal SD and my music is saved to my external SD. Is this where the duplicate files are coming from? So do I delete the album thumbs folder?
Another option is to simply point music folder library to where you know it is. I sync to external sd with double twist, so when I use another player just limit music directory to the folder you sync to.
Sent from my SGH-I727 using Tapatalk 2
lnfound said:
Another option is to simply point music folder library to where you know it is. I sync to external sd with double twist, so when I use another player just limit music directory to the folder you sync to.
Sent from my SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I only have the player using the one music folder....it makes duplicates of the music with no audio
Sent from my Skyrocket i727 running Sky ICS

mediascanner issue? my music is invisible

So I installed jelly bean when it came out. (Codename Android 3.6.0 at the time of writing, but the problem persists regardless of the specific rom I'm using). I noticed that none of the music players available in the play store can find my music on my sd card. They are all in a folder named mp3, but I even tried renaming it to music - no luck. Also, the only pictures I can see in my gallery are the ones that have been made since the installation of the current rom. Does anyone have an idea how to force the mediascanner to actually scan my media? Damn, I want my media so bad
lowert said:
So I installed jelly bean when it came out. (Codename Android 3.6.0 at the time of writing, but the problem persists regardless of the specific rom I'm using). I noticed that none of the music players available in the play store can find my music on my sd card. They are all in a folder named mp3, but I tried renaming it to music - no luck. Also, the only pictures I can see in my gallery are the ones that have been made since the installation of the current rom. Does anyone have an idea how to force the mediascanner to actually scan my media? Damn, I want my media so bad
Click to expand...
Click to collapse
I have no idea why your music isn't being picked up. That's usually never an issue. Maybe someone else can chime in.
As for the gallery pictures not showing up. Just download Quick Pic from the Play Store. The default Android Gallery has been crying to be put of out of its misery for awhile now. It's terrible and slow. Yes, you can transfer pictures to your device and the gallery will take 5 minutes to eventually display them. Quick Pic is superior and will instantly pick up any pictures you add. No waiting involved.
styckx said:
I have no idea why your music isn't being picked up. That's usually never an issue. Maybe someone else can chime in.
As for the gallery pictures not showing up. Just download Quick Pic from the Play Store. The default Android Gallery has been crying to be put of out of its misery for awhile now. It's terrible and slow. Yes, you can transfer pictures to your device and the gallery will take 5 minutes to eventually display them. Quick Pic is superior and will instantly pick up any pictures you add. No waiting involved.
Click to expand...
Click to collapse
Thank you for the tip, QuickPic actually solved my gallery issue, what still remains is the music list not showing up in any of the players I have tried... (Winamp, Google Play Music, Apollo, just to name a few)
check if one of the apps in use is the media scanner in a constant state of reboot.
media scanner problems often are caused by malformed jpeg file, the bug usually lies in the Exif information, you can use this tool (http://www.digitalconfidence.com/BatchPurifier.html) to remove Exif information from the file, 95% chance that everything returns to work including music and video because the media scanner is shared and if it hangs on jpeg images then can not catalog other multimedia files.
you will lose data such GPS position but the photo itself will remain intact, many have pointed at Camera360 as one of the sources of these corrupted files and I can confirm that.
I got a similar issue before and is solved by copy all media to a pc, delete the files in the phone, then move them back, see if it can help you
Sent from my Nexus S using xda app-developers app
That's an old issue that happened to some when they updated to JB back in July. So, welcome to July.
lostman.it said:
check if one of the apps in use is the media scanner in a constant state of reboot.
media scanner problems often are caused by malformed jpeg file, the bug usually lies in the Exif information, you can use this tool (http://www.digitalconfidence.com/BatchPurifier.html) to remove Exif information from the file, 95% chance that everything returns to work including music and video because the media scanner is shared and if it hangs on jpeg images then can not catalog other multimedia files.
you will lose data such GPS position but the photo itself will remain intact, many have pointed at Camera360 as one of the sources of these corrupted files and I can confirm that.
Click to expand...
Click to collapse
Thank you for the suggestion, it helped me!
@madd0g you had better stay off the forums, you are completely useless...
If it's not fixed completely, run a search on your sdcard for files named ".nomedia" and delete them.
polobunny said:
If it's not fixed completely, run a search on your sdcard for files named ".nomedia" and delete them.
Click to expand...
Click to collapse
actually, I do use .nomedia files for... hiding my stuff you know
lowert said:
actually, I do use .nomedia files for... hiding my stuff you know
Click to expand...
Click to collapse
Alrighty. Just make sure there are none at the root of the SDcard or in folders where you want pictures to appear. Clockworkmod ROM Manager had a bug back a lil while ago where it put some .nomedia files in wrong folders, making people unable to find their music/picture.
polobunny said:
If it's not fixed completely, run a search on your sdcard for files named ".nomedia" and delete them.
Click to expand...
Click to collapse
This tip helped me and my Note. Thanks a lot. There were a lot of useless .nomedia files in my SD card.
I already had similar question posted. Got no resolution....
http://forum.xda-developers.com/showthread.php?t=1882847
Anybody have the solution? I am able to see pictures in gallery and videos on my MX player but no music?
I deleted nomedia (found one) and got rid of rom manager but still my music files don't show up with all the players. I can go directly to media/music via root explorer and play it though.
Go to your apps, find Media Storage, and then clear data & cache.
Download Rescan Media from the play store and run it. Wait for a bit (5 minutes should be good) and if you check in your music player(s) you should be able to see your music.
database or cache that the media scan builds is gone
polobunny said:
Go to your apps, find Media Storage, and then clear data & cache.
Download Rescan Media from the play store and run it. Wait for a bit (5 minutes should be good) and if you check in your music player(s) you should be able to see your music.
Click to expand...
Click to collapse
I have done that and everything works fine. BUT! after a battery change or charge (plug in USB cable) the database or cache that the media scan builds is gone. Deleted or corrupted by something. Its back to the same state, no music, video, added ringtones or pics show until a rescan. What could be deleting it?

[Q] Why my ASUS ZENFONE 5, is not finding my music

Hi guys, i'm here with a problem. So basically i downloaded music from some online site, with my android device. Everything worked fine, but then i though i should transfer music to another folder, cause i could accidentaly clear my download folder. So i did it, and now my music player is not finding my music.
I tried:
*Transfering back to original directory
*Clearing data, restart
*I'm unable to find any nomedia file
*I tried different music apps.
I really hope that someone can help me with that. Btw i'm using 4.4.2 android kitkat
EDIT: So i feel like i'm the dumbest person in the world. I checked my music files, and realized they dont have any extensions. Somehow the extensions got erased when i was moving my files.

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