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I feel stupid to ask this!
Where are the pictures that I see in the photo gallery located! All I see in my astro file manager are the pictures I took with the camera but I can't find all the other albums that are in the gallery!
I have a g2x on 2.3.3 and I am not rooted!
Thank you for your help!!!
Everything Ive got is in mnt/sdcard/DCIM. Not sure where else they could be. Some are in a folder related to whatever photo app I used, or if its a picture for an app, its usually in a folder related to said app. At least thats what QuickPic says.
Ah! Maybe you could download the QuickPic app and it will show you all your file extensions?
I wish than I would find them! Quick pic does not find the albums that are in my gallery. I want to copy all pi tires in the main dcmi pi tire album! That's why I am asking.
Thank you for trying
Sent from my LG-P999 using Tapatalk
Different apps store pictures in different locations. i.e. - there is a /pictures folder, /mnt/sdcard/dccim has pictures, and there is a /camera folder on my sd card as well.
The gallery scans all media on your phone, and then shows it in the app itself. I would try to figure out what application the gallery is pulling that picture from, and that might help you locate it on the phone.
dbl3dge said:
Different apps store pictures in different locations. i.e. - there is a /pictures folder, /mnt/sdcard/dccim has pictures, and there is a /camera folder on my sd card as well.
The gallery scans all media on your phone, and then shows it in the app itself. I would try to figure out what application the gallery is pulling that picture from, and that might help you locate it on the phone.
Click to expand...
Click to collapse
Thats why I thought quickpic would be a good app. It tells you the file path under the albums, making it easier to pull them up on the phone when looking through your SD card on a computer or whatever.
I guess I dont understand the question
Inside the folder DCIM /.thumbnails there is a file .Thumbdata3 of 710MB!
I tried to delete it but it always returns the same size.
I also tried to delete all the photos from the DCIM folder but nothing has changed!
How is it that the file has a size so big?
MarkAndroid said:
Inside the folder DCIM /.thumbnails there is a file .Thumbdata3 of 710MB!
I tried to delete it but it always returns the same size.
I also tried to delete all the photos from the DCIM folder but nothing has changed!
How is it that the file has a size so big?
Click to expand...
Click to collapse
That's probably the thumbnail data for your pictures. I'm assuming you have quite a few...?
I deleted all the images.
The folder .thumbnails no contains preview as I deleted everything.
There remains only the file to 711 MB
MarkAndroid said:
I deleted all the images.
The folder .thumbnails no contains preview as I deleted everything.
There remains only the file to 711 MB
Click to expand...
Click to collapse
As the first reply already stated, this is a thumbnail file that is generated on the basis of all pictures on your device. Deleting all thumbnails doesn't really help, because the thumbnail cache will regenerate itself. If you want to diminish it in terms of size, you'll have to remove the actual pictures on your device (be it wallpapers, family pictures, Reddit downloads or porn). Only that will lessen the numbers of thumbnails generated and thus the size of this file.
As I said I deleted all the real pictures and not just the thumbnails!
When I open the gallery there is no picture or video!
I also raised the MicroSD to make sure there were no photographs or video to generate thumbnails.
Yes, I see what you mean. I have two, each about 600 Mb, one from 08/07/2012 and one from 19/10/2012. These appear to be the Thumbnail files from the media players.. So until you clear the librarycache from those, they'll keep reappearing.
I also had two files, then deleting all reappeared only one from 711MB!
You have lots of photos and videos?
MarkAndroid said:
I also had two files, then deleting all reappeared only one from 711MB!
You have lots of photos and videos?
Click to expand...
Click to collapse
About 40gb internal, and another 40ish on SD's.
We are different!
My internal memory 45GB free!
MicroSD removed
Yes, quite obviously, you are different. Won't get you a Nobel Prize.
Did you clear the media player's data yet? I have device pretty chock full with all kinds of graphics and videos, and on the MicroSD, the thumbnails file is only slightly less than 12 MB.
ShadowLea probably has a lot more.....errrmmm...shadowy material than me, so I dare not compare us directly.
It seems likely though that you just had a lot of material to be indexed previously, and those caches are never emptied, neither are they touched upon a reinstall. You'll need to empty them by hand yourself.
Yes, obviously we're different. :cyclops:
MartyHulskemper said:
ShadowLea probably has a lot more.....errrmmm...shadowy material than me, so I dare not compare us directly.
Click to expand...
Click to collapse
Well... I'm not paying for my Eweka payserver in the spirit of charity.
MartyHulskemper said:
Yes, quite obviously, you are different. Won't get you a Nobel Prize.
Did you clear the media player's data yet? I have device pretty chock full with all kinds of graphics and videos, and on the MicroSD, the thumbnails file is only slightly less than 12 MB.
ShadowLea probably has a lot more.....errrmmm...shadowy material than me, so I dare not compare us directly.
It seems likely though that you just had a lot of material to be indexed previously, and those caches are never emptied, neither are they touched upon a reinstall. You'll need to empty them by hand yourself.
Click to expand...
Click to collapse
How can I manually clear the cache?
Usually through the settings in the apps themselves.
OK. So what application should I see? Gallery app or all photos and videos app? (Example QuickPic, Mxplayer)
All of them.
MarkAndroid said:
Inside the folder DCIM /.thumbnails there is a file .Thumbdata3 of 710MB!
I tried to delete it but it always returns the same size.
I also tried to delete all the photos from the DCIM folder but nothing has changed!
How is it that the file has a size so big?
Click to expand...
Click to collapse
I had the same problem...my files was 1.6GB. I believe it has to do with thumbnails database off all pictues that have been on your phone or gallery, and even if you delete it, they keep track of the all and then recreates the thumbnails file.
My solution was to create a empty folder with the exact same name of the file, in the same location (after deleting the big file first)...did not need to change permissions or anything, just an plain empty folder with the same name replacing the file. I´ve rebooted several times/took lots of pictures and seems to prevent the file to re-create. Has worked so far.
Hope that helps
It seems to work!
Since I created two folders with the name of the file .thumbdata are no longer created the two large files and does not create even the thumbnails!
THANKS
MarkAndroid said:
It seems to work!
Since I created two folders with the name of the file .thumbdata are no longer created the two large files and does not create even the thumbnails!
THANKS
Click to expand...
Click to collapse
Any abnormalities with your device since? Like opening the camera app, taking photos, accessing Gallery, and FCs?
I noticed this type of behavior back with my Motorola DROID. I realized that when I performed Factory resets it would not delete these files off of the SDCard, an I had 4 or 5 of them (when I was trying every ROM under the sun before CM7 was released).
I finally figured out that just deleting them would allow the apps to recreate what they needed - but yeah, some photos that I had moved to a 'hidden' location still had thumbnails showing. I finally figured out what ShadowLea is saying - you have to clear the cache components of the applications themselves and then let them rebuild. From there it is a piece of cake.
solved for Galaxy S3
Hello,
I had the same problem on my Samsung S3. The file was allways created with 1,74 GB and growed. when i deleted it by hand it was created a few minutes later again.
Here the solution that worked for me
1) copy file name
2) delte the file
3) create a folder with the filename (not a file!) *
4) take away all possible permissions for this folder (with total commander for andriod for example)
After that my camera and my picture viewer still works fine. the only "problem" i have is that i dont see a preview of my old pictures in the down left corner of the camera app.
*I also tried to create a file with the name and took the permissions from it but it was overwriten by the camera anyway.
cheers!
Hi All,
The gallery doesn't show all photo's which i've made...just a few photo's ( 30 ).
When i am mannually searching in the DCIM folder using a file manager, i see 74 photo's....
My S6 isn't rooted or something like that.
Anyone else who has this problem?
Cheers,
dawism1987 said:
Hi All, The gallery doesn't show all photo's which i've made...just a few photo's ( 30 ). When i am mannually searching in the DCIM folder using a file manager, i see 74 photo's.... My S6 isn't rooted or something like that. Anyone else who has this problem? Cheers,
Click to expand...
Click to collapse
Confirmed. Gallery shows 96 photos and there are 105 in the DCIM folder. That's odd and not cool.
dawism1987 said:
Hi All,
The gallery doesn't show all photo's which i've made...just a few photo's ( 30 ).
When i am mannually searching in the DCIM folder using a file manager, i see 74 photo's....
My S6 isn't rooted or something like that.
Anyone else who has this problem?
Cheers,
Click to expand...
Click to collapse
i've been having the same issue since day one. tried wiping data and cache from both "media storage" and "gallery" and then rescaning everything with media scanner app but it didn't work. hope someone will find a fix for this. i'm using quickpic for now.
Haven't done anything to test this. But have you checked to see if any of the photos in the gallery are burst shots? Gallery groups them as a single shot. I'm assuming DCIM folder shows them all individually. Just a thought and I could be totally wrong.
iNiREALiZED said:
Haven't done anything to test this. But have you checked to see if any of the photos in the gallery are burst shots? Gallery groups them as a single shot. I'm assuming DCIM folder shows them all individually. Just a thought and I could be totally wrong.
Click to expand...
Click to collapse
Good call. Tested. That is exactly what is happening with mine. I didn't even realize burst was enabled - I must have shot some bursts without realizing it.
iNiREALiZED said:
Haven't done anything to test this. But have you checked to see if any of the photos in the gallery are burst shots? Gallery groups them as a single shot. I'm assuming DCIM folder shows them all individually. Just a thought and I could be totally wrong.
Click to expand...
Click to collapse
Hi, None of them are burst shots...
But when i am using quickpic, i am able to see all the photo's. Even the photo's like whatsapp images's/downloaded photo's.
It's just with the gallery that i'm not able to see all photo's, just a few photo's....I have sorted the photo's as "time". When i'm sorting the photo's as "album" it is the same ( not able to see all of the photo's).... really strange.
Out of curiosity, if you use the Google "Photos" app, do you see all of them?
DevonSloan said:
Good call. Tested. That is exactly what is happening with mine. I didn't even realize burst was enabled - I must have shot some bursts without realizing it.
Click to expand...
Click to collapse
You enable burst by just holding the shutter button, there is no burst function in the menu. Thats why a lot of people take burst shots without even knowing.
flu13 said:
Out of curiosity, if you use the Google "Photos" app, do you see all of them?
Click to expand...
Click to collapse
when i am using google photo's it's the same! I only see a couple of picture's... (The same pictures)
helloooooo! !!
I fixed the problem! !!
first, plug it into a computer, and manually erase the .nomedia file.
second, go to app manager, clear cache/data from Gallery, and force stop it.
now, open the app again, and you must be able to see all pics and videos again
I love taking portrait photos on Google Camera app. But non-Pixel users like me can only use the modded version of Google Camera and one major annoyance is that it takes portrait photos only in burst mode. You then need to open gallery, find the sub-folder which it created for burst mode, copy the portrait image and delete the rest. And you have to do this every time you take a portrait photo.
With GCam Tool, all this happens in the background. After you take a photo with Google Camera, you will find it in your camera roll when you open Gallery. You can:
Choose source and destination folders
Move portrait or regular or both photos
Delete sub-folders created by Google Camera every time
By default the app copies photos to your photo gallery. If you buy the $1 upgrade, it also deletes the files and sub-folders (thereby actually moving the photos instead of copying).
Your upgrade will help an indie developer like me survive. Please spread the word and let me know your thoughts.
https://play.google.com/store/apps/details?id=com.apptuners.gcamtool
I will this app could move photos from the default internal storage folder used by gcam to a folder in the external SD card!
@Apptuners
really good app, does exactly what it promises. As this was something I was looking for since quite some time now, I purchased the Pro version. Keep up the good work :good:
Thank you very much for the support, Portgas D. Ace.
I just pushed an update (1.02) that adds manual batch moving feature. If you don't want the app to monitor in the background, you could just open the app once in a while, click the Batch Move option and move all files in one go to the chosen target folder.
if the possibility also to port folders with DNG(RAW) format?, because GCam also creates a separate folder
Apptuners said:
I love taking portrait photos on Google Camera app. But non-Pixel users like me can only use the modded version of Google Camera and one major annoyance is that it takes portrait photos only in burst mode. You then need to open gallery, find the sub-folder which it created for burst mode, copy the portrait image and delete the rest. And you have to do this every time you take a portrait photo.
With GCam Tool, all this happens in the background. After you take a photo with Google Camera, you will find it in your camera roll when you open Gallery. You can:
Choose source and destination folders
Delete sub-folders created by Google Camera every time
By default the app copies photos to your photo gallery. If you buy the $1 upgrade, it also deletes the files and sub-folders (thereby actually moving the photos instead of copying).
Your upgrade will help an indie developer like me survive. Please spread the word and let me know your thoughts.
https://play.google.com/store/apps/details?id=com.apptuners.gcamtool
Click to expand...
Click to collapse
Whenever I try to move any images from internal to SD Card, it moves zero images. I have also sent out an email to the support. I'm using Galaxy S8 btw.
Uralku said:
if the possibility also to port folders with DNG(RAW) format?, because GCam also creates a separate folder
Click to expand...
Click to collapse
I believe the app already does that now.
casao01 said:
Whenever I try to move any images from internal to SD Card, it moves zero images. I have also sent out an email to the support. I'm using Galaxy S8 btw.
Click to expand...
Click to collapse
I think I just replied to your email. I am posting it here as well.
The app only moves (for now) images taken in Portrait Mode. Could you please try and let me know?
Click to expand...
Click to collapse
This is what i was looking for from many days... thankyou so much..it works great
Hi Dev. Great work! I've been looking for that for a long time. Any chance this will work with regular (non portrait) photos? It will be great to be able to automatically move photos to sd card... A suggestion: is it doable to have an option to rename the file to whatever pattern you want before moving it? This way it could match other photos names in the gallery. Thanks again for the very useful app!
Good and helpful app and I would like to support your work.
But how do I buy the pro version?
Clicking on "upgrade" button brings up a window and then clicking on "Upgrade to pro" does nothing..?
Great app! But every reboot I'm getting a notification. Tapping on it just opens the app and then when I open the settings and back out the notification goes away. Any ideas why?
I think I'm doing something wrong because this app isn't working for me. I have the photo storage paths set, and have the option checked for it to delete sub folders. But none of the photos ever move and they stay in the burst folders.
Sorry to be that guy, but could you provide a step by step for me, or point out some kikind of error I may be making?
Thanks for your hard work. This app will be fantastic once I get it working because those burst folders drive me nuts.
Edit: maybe I'm misunderstanding part of what this app does. I went into my gallery app and the photos are all there and not in any sub folders, but when I go to my pictures through the google camera app they are still in the burst folders.
I have some issue with moving non-portrait photo into another folder. As soon as the non-portrait photo is moved. The original portrait photo is gone. I no longer see it from my camera folder and cannot see it from Google Photo.
Even worse, I did the batch moving and now all my portrait photos are gone. Is this the right behavior?
same thing with the restarts , nokia 7 plus here
Are you aware your app is no more on the store? It was the life and I even bought the pro version :c
bisio971 said:
Are you aware your app is no more on the store? It was the life and I even bought the pro version :c
Click to expand...
Click to collapse
FYI https://forum.xda-developers.com/showpost.php?p=77665451&postcount=44
To @Apptuners: paid for the app, no regrets. Even with it taken down. Don't worry
Apptuners said:
I love taking portrait photos on Google Camera app....
Click to expand...
Click to collapse
How do you manage to copy the portrait only photo to DCIM/Camera. delete the original folder and (non portrait) photo and still have google photos backup the moved photo normally?
When I do this manually with a script, google photos doesn't beackup the portrait photo and it still shows a burst of two photos, the portrait and the non portrait, with this one showing only a grey thumbnail, and it never back ups.
Can you shed some light? Do you change anything in the EXIF of the moved portrait photo?
TCattd said:
FYI https://forum.xda-developers.com/showpost.php?p=77665451&postcount=44
To @Apptuners: paid for the app, no regrets. Even with it taken down. Don't worry
Click to expand...
Click to collapse
Thanks man
fjsferreira said:
How do you manage to copy the portrait only photo to DCIM/Camera. delete the original folder and (non portrait) photo and still have google photos backup the moved photo normally?
When I do this manually with a script, google photos doesn't beackup the portrait photo and it still shows a burst of two photos, the portrait and the non portrait, with this one showing only a grey thumbnail, and it never back ups.
Can you shed some light? Do you change anything in the EXIF of the moved portrait photo?
Click to expand...
Click to collapse
No I don't modify EXIF for "photo move" feature. EXIF is modified only when selfie flipping is prevented.
As for how GCam Tool manages to do it, I believe it is all about speed. If the photos and subfolders stay long enough in the source folder, Google Photos will back up it. I don't know how fast your script is, but when you take a photo with Google Camera, GCam Tool instantly jumps into action, moves the required files and deletes the unwanted ones (and sub-folders). It all happens in like 3-4 seconds and sometimes more depending on how long it takes on your phone for Google Camera to do the HDR+ processing and save the files.
Also once the move is done, GCam Tool rebuilds the thumbnail gallery and runs MediaScanner as well to notify the system regarding file move, which could be another reason. And most people have DCIM/Camera as their target folder, which is already being monitored by Google Photos. So as soon as GCam Tool moves the files into DCIM/Camera, Google Photos backups it.
Apptuners said:
Thanks man
No I don't modify EXIF for "photo move" feature. EXIF is modified only when selfie flipping is prevented.
As for how GCam Tool manages to do it, I believe it is all about speed. If the photos and subfolders stay long enough in the source folder, Google Photos will back up it. I don't know how fast your script is, but when you take a photo with Google Camera, GCam Tool instantly jumps into action, moves the required files and deletes the unwanted ones (and sub-folders). It all happens in like 3-4 seconds and sometimes more depending on how long it takes on your phone for Google Camera to do the HDR+ processing and save the files.
Also once the move is done, GCam Tool rebuilds the thumbnail gallery and runs MediaScanner as well to notify the system regarding file move, which could be another reason. And most people have DCIM/Camera as their target folder, which is already being monitored by Google Photos. So as soon as GCam Tool moves the files into DCIM/Camera, Google Photos backups it.
Click to expand...
Click to collapse
Thank you, so much for me to thinker. Love it! Bought your app, it's as useful as water for me
Sent from my OnePlus 5 using XDA Labs
fjsferreira said:
Thank you, so much for me to thinker. Love it! Bought your app, it's as useful as water for me
Sent from my OnePlus 5 using XDA Labs
Click to expand...
Click to collapse
Great. Thank you very much for the kind words.
Hello,
Recently upgraded to S22 Ultra from S22 and have nothing but issues.
Discovered that there were multiple "camera roll" "screenshoot" "dcim" etc.. folders at first I thought it was just folders from older phones but it wasn't. There were photos from 1 day spread throughout all the "camera roll" folders so I combined them. That somehow filled up my storage and has caused duplicates and caused issues with the apps that create their own folders.
So I can undo what I've done and hopefully fix the problem now and for future upgrades, could you please tell me where all the various photo folders should be saved? When I combined the duplicate folders I then moved them all under Samsung Gallery.
Hope that makes sense.
Most items are natively stored in the 'DCIM' folder (e.g., screenshots, or pictures/videos that you took ON the device).
However different applications often use their own folders in which to store media. Some 'may' provide you the option to remap the path to a folder of your choice.
However, if you want to see where a picture is stored by folder name, open 'Gallery' and go to 'Albums'.
AHE_XDA said:
Most items are natively stored in the 'DCIM' folder (e.g., screenshots, or pictures/videos that you took ON the device).
However different applications often use their own folders in which to store media. Some 'may' provide you the option to remap the path to a folder of your choice.
However, if you want to see where a picture is stored by folder name, open 'Gallery' and go to 'Albums'.
Click to expand...
Click to collapse
Hi, the folders with similar names have been created by the device I'm not referring to any albums within Samsung Gallery I've created. The issue is with what this device is doing, I first located them in Samsung Files on the device and also in OneDrive via the website not the OneDrive app.
There are multiple dcim folders, multiple folders labelled camera, camera roll etc.. at first I thought they were folders from previous devices, but when you take say 20 photos in a day they are spread throughout these various camera roll folders not just in one.
Hi, I only see one DCIM folder in my S22 Ultra. Are you saying that you have multiple folders with the same name? How many of them? Are you using multiple photo applications, like the GCam ported application and the stock one, and others? Are you in stock android? Rooted?
kkvvdd said:
Hi, the folders with similar names have been created by the device I'm not referring to any albums within Samsung Gallery I've created. The issue is with what this device is doing, I first located them in Samsung Files on the device and also in OneDrive via the website not the OneDrive app.
There are multiple dcim folders, multiple folders labelled camera, camera roll etc.. at first I thought they were folders from previous devices, but when you take say 20 photos in a day they are spread throughout these various camera roll folders not just in one.
Click to expand...
Click to collapse
That is not normal behavior. The way the S22 Ultra handles images taken by both the default Camera and Expert RAW apps is the same as the S22+ and S22. It creates only one DCIM folder with Camera, Expert RAW, and Screenshot subfolders. Apps like Facebook, Video Editor, AR Emoji camera will also build their own subfolders within DCIM. Google Messages, Instagram, Facebook Messenger, Whatsapp, Office Lense, put their respective folders in the Pictures folder which is at the same level as DCIM.
Try resetting the camera app settings.
Camera - > Settings->Reset settings (3rd from the bottom).
If that doesn't work backup all of your important files (documents, photos, videos, etc.) to your computer and factory reset it. Don't restore from a backup. Once you have confirmed that it is working properly, you copy your files back. When reinstalling apps pay attention to the behavior after each installation. There is still the possibility of a third party app may be the cause.
Yes, I know that it's tedious, but it will either fix it, or help you identify what is causing the problem.
Marcelocohenarg said:
Hi, I only see one DCIM folder in my S22 Ultra. Are you saying that you have multiple folders with the same name? How many of them? Are you using multiple photo applications, like the GCam ported application and the stock one, and others? Are you in stock android? Rooted?
Click to expand...
Click to collapse
Hi, yes so more than one Dcim, more than one camera roll etc.. at first I thought they were from my previous devices but when I take photos, one days worth of photos is spread across the say camera roll folders which just makes it more confusing to workout how to fix.
Nothing out of the ordinary, everything's stock standard that automatically is on the device. I've had nothing but trouble since upgrading so many other issues but would like to sort this one if I can.
gernerttl said:
That is not normal behavior. The way the S22 Ultra handles images taken by both the default Camera and Expert RAW apps is the same as the S22+ and S22. It creates only one DCIM folder with Camera, Expert RAW, and Screenshot subfolders. Apps like Facebook, Video Editor, AR Emoji camera will also build their own subfolders within DCIM. Google Messages, Instagram, Facebook Messenger, Whatsapp, Office Lense, put their respective folders in the Pictures folder which is at the same level as DCIM.
Try resetting the camera app settings.
Camera - > Settings->Reset settings (3rd from the bottom).
If that doesn't work backup all of your important files (documents, photos, videos, etc.) to your computer and factory reset it. Don't restore from a backup. Once you have confirmed that it is working properly, you copy your files back. When reinstalling apps pay attention to the behavior after each installation. There is still the possibility of a third party app may be the cause.
Yes, I know that it's tedious, but it will either fix it, or help you identify what is causing the problem.
Click to expand...
Click to collapse
Hi, I've had to factory reset over 30 times as I have so many issues, not just this photo folder issue. When I first got the device and setting it up as per usual encountered errors.
Did a factory reset via the settings and when the phone was turned back on it wasn't completely reset, tried again and a few more things were reset but again not all.
Had to do a black screen reset (sorry dont know what thats called) and that helped a lot more but it was still not a completly reset device.
I've tried not signing into anything and setting up as a new user, didn't solve anything, I've signed in as you go and that hasn't worked either. I've installed all apps manually, not from backup, and still have issues (I only have like 20 apps most are just standard or the bank). I've had an authorised technician remove and reinstall the software, and that didn't solve anything. They were stumped as they can replicate all of my issues but weren't able to fix them.
I've been battling with this since I got it and have had to make do but it's basically an expensive piece of plastic/glass at this point.
I haven't tried specifically what you've suggested about the camera, so I will give that a go.
kkvvdd said:
Hi, I've had to factory reset over 30 times as I have so many issues, not just this photo folder issue. When I first got the device and setting it up as per usual encountered errors.
Did a factory reset via the settings and when the phone was turned back on it wasn't completely reset, tried again and a few more things were reset but again not all.
Had to do a black screen reset (sorry dont know what thats called) and that helped a lot more but it was still not a completly reset device.
I've tried not signing into anything and setting up as a new user, didn't solve anything, I've signed in as you go and that hasn't worked either. I've installed all apps manually, not from backup, and still have issues (I only have like 20 apps most are just standard or the bank). I've had an authorised technician remove and reinstall the software, and that didn't solve anything. They were stumped as they can replicate all of my issues but weren't able to fix them.
I've been battling with this since I got it and have had to make do but it's basically an expensive piece of plastic/glass at this point.
I haven't tried specifically what you've suggested about the camera, so I will give that a go.
Click to expand...
Click to collapse
If a factory reset is not working, it sounds like the recovery partition is corrupted. Have you attempted a factory reset using the power on, volume up method?
1. Completely power the phone off.
2. Simultaneously press and hold the power and volume up buttons until you see the Samsung logo. This will put you into Recovery mode.
3. Using the volume down button, scroll down to select Wipe data/factory reset and press the power button.
4. Select yes to confirm your choice.
It will may ask you for your Google account password. If it does, enter it. It should then run you through the reset process. The difference with using this method instead of doing from settings, is that it should download a fresh image.
Hi,
Apologies for the delay. I did a hard reset last night and still had so much trouble, there is definitely something off with this phone.
However it didn't reset the photo folders.
It currently looks like this Onedrive: Files: Pictures: Samsung Gallery: all folders created by the device, by apps, by me.
I had moved all folders into Samsung Gallery as I didn't understand why some folders where in "Pictures" and some were in "Samsung Gallery" as that's were the duplicate DCIM, Camera roll etc.. were.
Do you happen to know the correct file path for:
- folders created by the device
- folders created by apps that use Photos
- folders created by me
Then I will manually go into OneDrive on my Laptop and move them around, hopefully that will solve the problem.
Thank you,
kkvvdd said:
Hi,
Apologies for the delay. I did a hard reset last night and still had so much trouble, there is definitely something off with this phone.
However it didn't reset the photo folders.
It currently looks like this Onedrive: Files: Pictures: Samsung Gallery: all folders created by the device, by apps, by me.
I had moved all folders into Samsung Gallery as I didn't understand why some folders where in "Pictures" and some were in "Samsung Gallery" as that's were the duplicate DCIM, Camera roll etc.. were.
Do you happen to know the correct file path for:
- folders created by the device
- folders created by apps that use Photos
- folders created by me
Then I will manually go into OneDrive on my Laptop and move them around, hopefully that will solve the problem.
Thank you,
Click to expand...
Click to collapse
There is absolutely nothing wrong with your phone.
Have you enabled Sync between OneDrive and Samsung Gallery?
If so, turn it OFF.
There is only one DCIM folder in a phone, and the Camera folder is inside of it. On Samsung phones, even the Screenshot folder is inside DCIM by default, but you have the choice of changing its location.
Hi, there is actually a lot wrong with the phone not just this. Which has all been proven by an authorised Samsung technician who has been able to replicate bit not fix any of the issues, unfortunately it's been like this since day one and I'm not getting very far with Samsung so I am trying to fix what I can so it's more usable than an expensive piece of plastic/glass.
But thank you for being so polite and helpful, it makes joining a forum and asking for help so much less daunting.
gernerttl said:
If a factory reset is not working, it sounds like the recovery partition is corrupted. Have you attempted a factory reset using the power on, volume up method?
1. Completely power the phone off.
2. Simultaneously press and hold the power and volume up buttons until you see the Samsung logo. This will put you into Recovery mode.
3. Using the volume down button, scroll down to select Wipe data/factory reset and press the power button.
4. Select yes to confirm your choice.
It will may ask you for your Google account password. If it does, enter it. It should then run you through the reset process. The difference with using this method instead of doing from settings, is that it should download a fresh image.
Click to expand...
Click to collapse
Hi,
Apologies for the delay. I did a hard reset last night and still had so much trouble, there is definitely something off with this phone.
However it didn't reset the photo folders.
It currently looks like this Onedrive: Files: Pictures: Samsung Gallery: all folders created by the device, by apps, by me.
I had moved all folders into Samsung Gallery as I didn't understand why some folders where in "Pictures" and some were in "Samsung Gallery" as that's were the duplicate DCIM, Camera roll etc.. were.
Do you happen to know the correct file path for:
- folders created by the device
- folders created by apps that use Photos
- folders created by me
Then I will manually go into OneDrive on my Laptop and move them around, hopefully that will solve the problem.
Thank you,
kkvvdd said:
Hi,
Apologies for the delay. I did a hard reset last night and still had so much trouble, there is definitely something off with this phone.
However it didn't reset the photo folders.
It currently looks like this Onedrive: Files: Pictures: Samsung Gallery: all folders created by the device, by apps, by me.
I had moved all folders into Samsung Gallery as I didn't understand why some folders where in "Pictures" and some were in "Samsung Gallery" as that's were the duplicate DCIM, Camera roll etc.. were.
Do you happen to know the correct file path for:
- folders created by the device
- folders created by apps that use Photos
- folders created by me
Then I will manually go into OneDrive on my Laptop and move them around, hopefully that will solve the problem.
Thank you,
Click to expand...
Click to collapse
Some apps do put folders in the Pictures folder.
Just to be clear. When you open My Files and go to the Internal storage, how many DCIM folders are there? There should only be one. If there is, then your phone is working as designed. You cannot have two folders with the same name on the same level. No OS that I know of does allows that.
If you are seeing more than one DCIM folder in OneDrive, then something happened with the syncing. Are you syncing any other devices (tablets or phones) with OneDrive?