System mediaserver battery drain - Galaxy S6 Q&A, Help & Troubleshooting

What could be causing this drain?
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It will be a poor media filer somewhere on your system. Go through all media and delete I necessary items. Then go to settings - apps - media storage - clear data - force stop - restart.

Any idea how to find the bad ones? I have thousands (mp3s, videos, pictures, etc).

I have the same problem. Anyway to tell which file(s) are bad?!

Not sure this is from poor media file, if you're still getting decent battery life. Mine is the top too and I get around 6-8 hours on WiFi.
It's just when "nothing" is draining your battery, something need to come out top. So if you listen to a lot of music, seeing videos, seeing pictures and such, it will be the highest drain, even tho it's still "low" on drainage (if getting high SoT)... As it is then the only thing that is draining the battery and something need to drain it, right?

Try going to Developer Settings and disable NuPlayer then reboot...

cawith said:
Try going to Developer Settings and disable NuPlayer then reboot...
Click to expand...
Click to collapse
I've also been experiencing this mediaserver issue. Sometimes it's not bad, but other times, it drains my battery a lot. The other night, I had my phone on airplane mode and it still used 18% in about 8 hours. I've set this and will see if the mediaserver wakelocks continue.

This problem occurred to me when I did factory reset for flashing a new rom but did not format internal storage, or use OTG without installing Sandisk Memory Zone app.
This problem's solved now.

chasse5594 said:
This problem occurred to me when I did factory reset for flashing a new rom but did not format internal storage, or use OTG without installing Sandisk Memory Zone app.
This problem's solved now.
Click to expand...
Click to collapse
How did you solve it? Mine is still horrible!!

I cleared data from the media storage app and restarted, and it seems to have gone away.

ledvedder said:
I cleared data from the media storage app and restarted, and it seems to have gone away.
Click to expand...
Click to collapse
Same... then it came back like 10-20min later.

JoeFCaputo113 said:
How did you solve it? Mine is still horrible!!
Click to expand...
Click to collapse
Format internal data in TWRP and install a new rom should fix the problem.
As well If you use OTG, install sandisk memory zone in google app.

This was linked to in the reddit post. Thought I would link to it from here: http://geeknizer.com/fix-android-media-server-scanner-sdcard-cpu-battery-drain/

am having the same issues here. phone is awake 99%.. can't find what is the issue

liverpool1208 said:
am having the same issues here. phone is awake 99%.. can't find what is the issue
Click to expand...
Click to collapse
Back when I had the problem. Going to the dev options, and using "old mediaplayer" solved the problem. (I don't remember the exact name of the option).
Now I switched phones 3 times in the meantime so won't be able to test if still works

I have had regular problems with my S7 heating up and battery draining rapidly.
Checking battery stats showed media server as being the main thing pulling on battery.
Did a search on google and found several posts indicating this as being a common issue.
Tried all of the solutions mentioned, removed my sd card, reformatted it in phone, scanned all of the music files on it using mp3val app on my pc, It found and fixed many errors but problem still happened,
I stopped media storage app and deleted all data, reboot and reset phone but still had the same problem.
Several posts indicated that google chrome could be the problem, now i happen to love chrome, use it across all of my devices and love how it syncs my bookmarks etc.
Anyway, being totally frustrated i decided to disable it and try another browser.
I happened to choose Opera mini, anyway now about 4 days later and i have not had one instance of media server even showing in my battery stats as using any battery.
Have used my phone as normal and whereas before i was lucky if i got 14 hours from it, i came to bed last night with my battery still showing 82% after a normal days use.
I cannot believe or understand how chrome can be the cause of this but without a doubt it definitely is, so if you are having media server show as cause of most battery use, try disabling chrome and use another browser.
Good luck.

Related

[HELP] Battery Use App has gone mad!?!

Hi folks!
I tried to search the topic before starting a new thread but I couldn't find any.
So, here's my problem. I noticed that since I flashed the stock JQ1 Gingerbread from chainfire's thread apart from everything else being fantastic, the battery use statistics in Settings -> Status -> Battery Use I can see are stranger and stranger.
First I have noticed that my the battery usage of Display had frozen to 2%. It is completely impossible, comparing it to the Froyo before, where it often went beyond 50 or even 60% of total battery usage.
Then, I saw that the Android System was taking about 90% of the stats. At first I thought it may be the infamous Gingerbread battery drain. It is not that, however, because I do not feel the battery draining any faster than before.
Then came the realization that no matter what application I am running, it does not get reflected in the Battery Use - only Android System percentage grows bigger. The funny part is that from time to time the total of all percentage goes beyond 100%
And, finally, today I unchecked the background update of the PULSE application, because I do not really use it and checking the Battery Use again what did I see. See attachment:
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Not only the display category had gone away totally, but half of the battery usage is now transferred to PULSE, which I don't use.
Please, do you have any ideas how to repair that?
I am on a European Galaxy Tab, JQ1 2.3.3 Android + CF-Root v3.3 for JQ1
Not anyone experiencing the same problem? Just a little update from me. I read half the cloud already, strange but it is the first time that I cannot really find my topic in Google.
I tried what not - no result. I wiped battery stats, which only helped to the extent that the PULSE has gone from battery use stats, and display is back but the readings are stuck at 2% no matter how much I am actually using the display.
I read somewhere that it could be the kernel, where some thing may have not been allowed or switched on??? But if that was the case I would not be the only one with the same problem, but all the people that have flashed the ROM + CF Root 3.3 from chainfire's thread????
Still no ideas?
Hey guy,
Once ago I had the same problem. I don't think that pulse realy eats your battery. But we all know that the battery statistics is incorrect. So don't worry. Do use "AntTek App Manager ☆ root" (its free) to remove the puls app and wipe the cach. Or just install the overcome rom. It's much better then the Sock Rom. Trust me Because after removing of puls, there are other false statuses. I don't remember but i think it will show you that the battery is eaten by the core apps for more then 70%.
Sorry guy... I know about my terrible english
Hey odysseus84,
don't worry about your English. I am glad that you tried to be helpful. It is not that bad. After all I understood what you mean. You are right, even without Pulse in battery stats, I am still missing statistics for practically everything.
It is interesting that the Battery Use fails to record third party apps. As you can see below, the usage for all main system processes like Idle, Standby, Bluetooth, Wi-fi, Voice Calls are there. The statistics for display usage is stuck at 2% as already mentioned, which is the most annoying part.
Another interesting thing is that everything seems to be put into Android System usage, because normally it wouldn't get more than 10% of the overall battery usage share.
May I ask for other people running Gingerbread 2.3.3 to post their battery stats here?
Look. It's just a Bug. There is "Android System"written but it means the % of the Display. There is "Display" written but it means something else. As you can see on the attached pic we have almost the same "Display" usage.
And the other thing is that the statistics nothing shows with less then 2% usage.
Finally you can just accept it or flash something else.
odysseus84 said:
Finally you can just accept it or flash something else.
Click to expand...
Click to collapse
I really liked that last sentence. It really seems that I am going to just accept things or flash the OVERCOME. From what I read the dev team have done a great job! Thanks.

"Android OS" keeping phone awake... and using data?!

Hey,
I have a Fido RHD on the latest official ROM (no root or unlock). I have noticed over the past few weeks that the battery life has been a lot worse, but I can't think of any particular app that may be causing it. Strangely, Android OS is using a lot of CPU time and also sending data!
Things I have tried to do:
Stopped all the optiona "location services" for Google apps (e.g. Google Now)
Installed Snapdragon Battery Guru (but it is currently in learning mode)
Uninstalled all unneccessary apps
How can I find out what is hammering the "Android OS" process, and why it is keeping the phone awake? Is there a more advanced battery stats app that could help with this?
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Thanks,
Suman
Hello Suman,
I have a similiar issue here. Android OS is not heading my battery stats, but it held the phone awake for a reasonably long time. You should try downloading BetterBatteryStats (the apk is available here in xda dev for free, but the developer did a nice work on it and the app is very useful, so I think you should support the developer if you don't mind). For a better understand of what's going on open BBS and set a custom ref before you go to sleep. Save the dump immediatly after you wake up. Post it here. Anyone that understand partial wakelocks will be able to give you a better support.
I have seen another guy here with a similar issue, but still unresolved. Also, I still have the problem, but my ROM is different (Vivo - Jelly Bean).
If you have received the update recently via OTA, you can try wiping data. Not sure if will help, but wiping data after receiving major updates is always a good and recommended practice.
Also, if you have instant upload on, turn it off. A bug seems to cause the instant upload to try syncing every minute so you'll have high times of SyncLoopWakelock keeping the phone awake most of the time. It happened to me. If a cloud backup of your photos is very necessary as it's to me I recommend Camera Uploads feature on the Dropbox app.
Let me know if something helps!
Sumanji said:
Hey,
I have a Fido RHD on the latest official ROM (no root or unlock). I have noticed over the past few weeks that the battery life has been a lot worse, but I can't think of any particular app that may be causing it. Strangely, Android OS is using a lot of CPU time and also sending data!
Things I have tried to do:
Stopped all the optiona "location services" for Google apps (e.g. Google Now)
Installed Snapdragon Battery Guru (but it is currently in learning mode)
Uninstalled all unneccessary apps
How can I find out what is hammering the "Android OS" process, and why it is keeping the phone awake? Is there a more advanced battery stats app that could help with this?
Thanks,
Suman
Click to expand...
Click to collapse
vctrrl said:
Hello Suman,
I have a similiar issue here. Android OS is not heading my battery stats, but it held the phone awake for a reasonably long time. You should try downloading BetterBatteryStats (the apk is available here in xda dev for free, but the developer did a nice work on it and the app is very useful, so I think you should support the developer if you don't mind). For a better understand of what's going on open BBS and set a custom ref before you go to sleep. Save the dump immediatly after you wake up. Post it here. Anyone that understand partial wakelocks will be able to give you a better support.
I have seen another guy here with a similar issue, but still unresolved. Also, I still have the problem, but my ROM is different (Vivo - Jelly Bean).
If you have received the update recently via OTA, you can try wiping data. Not sure if will help, but wiping data after receiving major updates is always a good and recommended practice.
Also, if you have instant upload on, turn it off. A bug seems to cause the instant upload to try syncing every minute so you'll have high times of SyncLoopWakelock keeping the phone awake most of the time. It happened to me. If a cloud backup of your photos is very necessary as it's to me I recommend Camera Uploads feature on the Dropbox app.
Let me know if something helps!
Click to expand...
Click to collapse
Ok, I will give BBS a go, thanks for the recommendation.
I did a factory reset as soon as I received the JB OTA (I always do this after any major software update). The Android OS problem did not start right after the update - it is a fairly recent problem.
I don't have Google+ camera upload turned on (but I do have Dropbox camera upload, as you suggested).
Thanks,
Su
Hey,
Bit of a noob question I think... how exactly do I "use" BetterBatteryStats. I'm not sure how to set it up so it measures what I want it to.
This is what a full day's drain from 100% to nearly empty looks like at the moment:
Can anyone shed some light on my mystery battery thief please??!
Cheers,
Su

Help finding/fixing idle battery drain

Hi my wife bought a Note 5 two days ago (9/30). She did all setup, app restoring, etc that evening and fully charged the phone overnight. However her phone is experiencing idle drain that I need some help fixing.
Some other info: battery saver modes are off, wifi is always on (but only connected at home), bluetooth is always off.
10/1: Arrived at work with 100% battery
A little over 4 hours later, with light use, the phone was at 51% with less that 45 mins SOT
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With facebook as the biggest offender I suggested she turn off the setting of pre-loading pics and videos.
When she got home she charged phone to 100%. I also changed mobile network to CDMA/LTE. Here's how the battery looked with light use before going to bed:
10/2 - Left the phone unplugged over night to see what would happen, it lost 12% sitting on the nightstand for 8 hours.
Will report back later this afternoon to see how the day is progressing.
First step for me in reducing battery drain was to disable the Facebook app. It is a battery hog and was always at the top of my list. Instead, use a browser and create a shortcut to facebook.com or install Metal from the Play Store which is a web wrapper for Facebook and so much lighter. Sometimes I still get strange battery drain from Android system (up to 35% sometimes!). But this usually gets resolved just by opening up recent apps and closing all.
Hmm, I don't have problems with Facebook app on my droid turbo
tripjnj said:
First step for me in reducing battery drain was to disable the Facebook app. It is a battery hog and was always at the top of my list. Instead, use a browser and create a shortcut to facebook.com or install Metal from the Play Store which is a web wrapper for Facebook and so much lighter. Sometimes I still get strange battery drain from Android system (up to 35% sometimes!). But this usually gets resolved just by opening up recent apps and closing all.
Click to expand...
Click to collapse
Some people want notifications.
Regardless, Facebook doesn't seem to be showing up at the top afte the setting change. I'm interested to see what she has this afternoon. Will have some updates screen shots later on. I also asked her to charge ~3pm then drive home with nav on to see what the battery looks like under heavy usage.
I need to dig into Android System to see what's going on there, any ideas? Will GSAM pro give more insight here?
Not looking good, 22% used in 2.5 hours with 20min SOT
One more
Where is the setting for turning off preload pics and videos in Facebook? I dont see it in the facebook app settings.
ultimatdan said:
Where is the setting for turning off preload pics and videos in Facebook? I dont see it in the facebook app settings.
Click to expand...
Click to collapse
I lied, facebook setting is "play videos automatically", I have to assume turning this off will save data/battery. Also Instagram has "use less data" setting. I thought I read that this stops pre-loading of videos/images, but I might have imagined that?
Anyway, for facebook setting hit the menu button next to the notifications icon then scroll to "App Settings" near the bottom of the screen.
After most of a work day and light use she's down to 58%. Looks like facebook is back up there, odd because it's not a problem on my phone.
Does anyone know how to troubleshoot why Android System is using so much battery?
I have a note 4 and I'm having similar issue ls
Hi I'm facing kind of same problem but other device HTC one m7 and rom is aicp I don't know what is draining battery in idle time but almost 10 to 20 % is gone in idle and the fun thing is I use airplane mod all the time
Sent from my One using Tapatalk
yogiboor said:
Hi I'm facing kind of same problem but other device HTC one m7 and rom is aicp I don't know what is draining battery in idle time but almost 10 to 20 % is gone in idle and the fun thing is I use airplane mod all the time
Sent from my One using Tapatalk
Click to expand...
Click to collapse
You guys have to also take in consideration the Lollipop total connection time bug. Apps open up a connection and it won't close it when it's done... For example my first charge cycle I signed into instagram and it used 40% of my battery without me ever open again. The total connection time of most apps ends up being hours when it shouldn't be. That won't be fixed untill Marshmallow comes to the Note 5. Google is aware and has fixed it. It's on multiple Lollipop devices.
Verizon Wireless Technician using Tapatalk on Note 5
Mine seems to die by every morning if I don't charge it over night
Jacob11701 said:
You guys have to also take in consideration the Lollipop total connection time bug. Apps open up a connection and it won't close it when it's done... For example my first charge cycle I signed into instagram and it used 40% of my battery without me ever open again. The total connection time of most apps ends up being hours when it shouldn't be. That won't be fixed untill Marshmallow comes to the Note 5. Google is aware and has fixed it. It's on multiple Lollipop devices.
Verizon Wireless Technician using Tapatalk on Note 5
Click to expand...
Click to collapse
I use greenify to hibernate apps but still some thing is going on but marshmallow is coming out soon so I am happy
Sent from my One using Tapatalk
Yea I've used that for a while. When I force stop an app I tend to not see it encounter that bug
Verizon Wireless Technician using Tapatalk on Note 5
If the device is rooted then you can try Greenify to hibernate the apps which are consuming the battery life.Try other simple solutions like disabling the Wifi and other tools when not using them.Sometimes Play services may cause the issue so try to fix them.There are some guides which may help you http://fixdroidbattery.net/fix-fast-battery-drain-problem-on-samsung-galaxy-note-5/
http://recomhub.com/blog/how-to-fix-samsung-galaxy-note-5-fast-battery-drain-problem/
Hope these guides will help you
The problem is ...because of the device used to be root although we flash original stock firmware it is still drain when device idle ...you can take a look in Android OS and see stay awake period ...one way is flash custom room that said deep sleep fix . Hope this comment could deal your problem

wifi battery drain still not going away

So i've had the infamous Marshmallow wifi drain since the update rolled out (US retail 2gb version XT1540).
Didnt get the time to look into it as university life didnt permit me from resetting and stuff, but I have reset my phone twice in the past week and the bug is appearing again.
For the first reset, i did it from inside android's settings. and then restored a backup (without any apps apart from whatsapp and messenger). For the first day there was no battery drain so I installed a few more apps and boom, charged the phone overnight and there was massive wifi battery drain the next day.
I then reset the phone from android's setting menu again. and then reset cache from the recovery mode and then reset the entire phone from the recovery mode. Didn't backup and set up the phone as a new device. Worked fine for the first battery cycle (only installed whatsapp and onedrive, cant live without these two apps) but the drain started once i charged the phone again. For the next charge cycle I restarted the phone when battery was 100% charged and havent had the drain. When I charged the phone again, the drain appeared again.
I've also noticed (but can't confirm if this is true) that turning off the wifi or disconnecting from wifi when leaving range also starts the drain.
I was also on a trip for the past 10 days without wifi. For a three day stretch when I completely shut down the wifi, location and other things, there was not wifi drain. My phone stayed alive for three days, even though I took ~150 pictures and a couple of videos. The drain started again when I came back home and connected wifi.
I love the phone and I dont wont to move away from motorola due to this little but massively annoying bug. What are my options to fix this? Had a chat with a motorola rep and they asked to send it to the repair center. That is not a possibility due to my geographical location.
I can try a few more resets if you people recommend. My suspicion is that the MM update had some weird bug and that I should move back to lollipop and then update back upto MM. In that case, I will need you people to guide me from scratch as I have no idea how to root and stuff.
bump. Any suggestions?
theundead176 said:
I've also noticed (but can't confirm if this is true) that turning off the wifi or disconnecting from wifi when leaving range also starts the drain.
Click to expand...
Click to collapse
i am also the Victim of that Bug, finally i got irritated and as the warranty is about to vanish in 2 more months, i Rooted and install Cm13 ( which is based on 6.0.1) and its been 2 weeks
after going to CM13, it took me a couple of days to adjust, as i was really used to stock rom and Moto Stuff ( display,actions)
the Cm13 covered MotoActions, but no Motodisplay.. but the main thing i noticed is ..
1) I no longer see GhostTOuches ( but some times while typing messages, it acts a little weird by giving spaces)
2) the Wifi Drain issue totally fixed
i will provide my screenshots, have a look at them
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View attachment 3770822
as you said, you have less idea on rooting and stuff, there are two things you can do ..
1) wait for patch from Motorola, ( they will soon comeup with a patch, because there are so many people facing this problem, and they are eating motorola in the Official MotoDiscussionForum )
2) Revert back to Lollipop
:highfive:
nandakis4 said:
as you said, you have less idea on rooting and stuff, there are two things you can do ..
1) wait for patch from Motorola, ( they will soon comeup with a patch, because there are so many people facing this problem, and they are eating motorola in the Official MotoDiscussionForum )
2) Revert back to Lollipop
:highfive:
Click to expand...
Click to collapse
I think I will wait a couple of months for the official patch. I have no idea about rooting and dont want to brick my phone. Have motorola confirmed that there will be a patch or is it just speculation?

Something is messing my battery up.

While using Twitter or any app, my battery goes down at least 4-5%. I can't get decent battery on this.
I have the Verizon edition.
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Seriously? No one?
I posted the pictures. Any ideas?
mastermind34 said:
I posted the pictures. Any ideas?
Click to expand...
Click to collapse
After charging the phone i think in all editions you need to reboot in order to stop the battery drain try it and tell us. It is like a "bug " on current firmware
kutulu32 said:
After charging the phone i think in all editions you need to reboot in order to stop the battery drain try it and tell us. It is like a "bug " on current firmware
Click to expand...
Click to collapse
I will charge it and reboot it. I will tell you tomorrow!
kutulu32 said:
After charging the phone i think in all editions you need to reboot in order to stop the battery drain try it and tell us. It is like a "bug " on current firmware
Click to expand...
Click to collapse
So far, it went down about 3% from using Twitter for about 3 minutes...
mastermind34 said:
So far, it went down about 3% from using Twitter for about 3 minutes...
Click to expand...
Click to collapse
The bug i told you is from android system battery drain
twitter and also facebook are battery non friendly....
i personally deactivate facebook and twitter with package disabler pro when i dont use them.
post your android systems battery stats
you had 25 mine is between 15-18
is your phone band new ? if yes maybe you need to let the battery make some charging circles
kutulu32 said:
The bug i told you is from android system battery drain
twitter and also facebook are battery non friendly....
i personally deactivate facebook and twitter with package disabler pro when i dont use them.
post your android systems battery stats
you had 25 mine is between 15-18
is your phone band new ? if yes maybe you need to let the battery make some charging circles
Click to expand...
Click to collapse
It is pretty new. I didn't think that would effect anything. I guess I will let it have some cycles then.
I have some ideas that might be able to get the problem solved. I would first try turning off your phone for 5-10 minutes since it might be overheating. Then I would uninstall any new apps that you might have installed since you can remember the battery drain starting. There is a small chance you might be experiencing some battery drain issues from a third party app that caused a virus. Its also a good idea to get a security app like avg since its free. Other then that you might also want to check that your phone is not completely full on storage, and also consider turning off the facebook app since it can cause some serious battery drain issues as well. I think thats pretty much it if you want to get rid of facebook on your galaxy s7 here is how to do it. and it will really help with your battery life
I had the same kind of battery drain on my Sprint variant. A factory reset quickly fixed that issue for me.
tsmith1223 said:
I had the same kind of battery drain on my Sprint variant. A factory reset quickly fixed that issue for me.
Click to expand...
Click to collapse
So I used it up for a day and let it die completely. Charged it right back up and now its pretty bad today. These are screenshots from when I made it die.
I did disable Facebook. The Android System and Screen are using the most up right now. It went down about 7% for being almost idle. I used Twitter once.
Possible Solution to the DRAIN!
Ok, so I've had the same issues as you. My findings are as per Gsam Battery Monitor:
1. High Android OS and Android System usage~ 20-30%
2. High Phone Radio ~ 40% at times
3. Overnight drain of at least 4% (stanbby drain)
4. Screen usage 'while off' higher than 'while on'
This was frustrating and is as mentioned by other users to be a bug from updates and related to charging.
SOLUTION:
Today Gsam reports my Android OS and Android System usage and Phone Radio at 10% and below.
All i did was...
1. Let it drain to about 90% after charge.
2. Restart the phone.
3. Then plug in the micro USB to USB connector (the one that comes with the phone) with a flash drive attached and play a song/short video.
4. Unplug and enjoy great battery life.
This worked for me so it's worth a try. Will test a full charge soon and hopefully it doesn't require the steps above every time to stop the drain.
btw I'm NOT rooted, using LTE.........wifi,bluetooth, AOD and locations all off.

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