I'm considering rooting my phone. I recently just got it back from a repair that had to be done due to burned pixels however, and am concerned about my warranty due to my recent issue. By rooting my Z3 will I be voiding my warranty on the phone? I've been reading some threads on here say that if you unlock the bootloader then the warranty is no longer valid, is this true, and if so what do I have to do to make sure not to lose the DRM keys on my phone?
Rooting and unlocking your bootloader are two completely different things. Yes it is true that if you unlock your phone and want it to be repaired they might won't do it on warranty if there's a possibility that the software modification was the cause of the damage. But this is different in most countries. Rooting won't void your warranty as long as the damage wasn't caused by any modifications you did whilst using it (like a burned CPU etc.). In most cases the company won't search for the cause as it costs more than just replacing/repairing the device.
If you want to unlock your bootloader though, these are the steps to not lose anything:
-Backup all of your data
-Root your device
-Backup DRM keys with the TA Backup Tool
-Unlock your bootloader
-Install/Flash a custom recovery
For mor info on the DRM keys please search, there's a ton of threads about those.
Related
Sorry i think im just being a noob.
I have read and googled alot of articles on rooting and that it will void warranty. However in each case people seems to have flashed custom roms. Adding on geeks were saying that the guys at the service centers will know that you have flashed your ROM.
But what if i did not flash my ROM? Did not do anything to my ROM / Bootloader? I rooted my LG O4x the next day after i bought it and nothing else, no custom roms, no flashing (though i think avast anti theft did say something about NAND flash??).
Will it still voids my warranty?
Even if it does, would anyone knows I rooted my phone if i uses the 'Full Unroot' option in SuperSU?
On my Limited Warranty card it says this:
8. WHAT THIS WARRANTY DOES NOT COVER
(2) Defects or damages from ... ... ... improper storage ... ... unauthorised modification, unauthorised connections, unauthorised repairs, misuse, neglect, abuse, accident, alteration, improper installation ... ...
i have no regrets or whatsoever for rooting my phone. All android phones are born to be rooted imo. But regulations are still regulations and things might break when still under warranty.
Sorry for raising this question for the N-th time. I want to make things clearer.
L2Deliver said:
Sorry i think im just being a noob.
I have read and googled alot of articles on rooting and that it will void warranty. However in each case people seems to have flashed custom roms. Adding on geeks were saying that the guys at the service centers will know that you have flashed your ROM.
But what if i did not flash my ROM? Did not do anything to my ROM / Bootloader? I rooted my LG O4x the next day after i bought it and nothing else, no custom roms, no flashing (though i think avast anti theft did say something about NAND flash??).
Will it still voids my warranty?
Even if it does, would anyone knows I rooted my phone if i uses the 'Full Unroot' option in SuperSU?
On my Limited Warranty card it says this:
8. WHAT THIS WARRANTY DOES NOT COVER
(2) Defects or damages from ... ... ... improper storage ... ... unauthorised modification, unauthorised connections, unauthorised repairs, misuse, neglect, abuse, accident, alteration, improper installation ... ...
i have no regrets or whatsoever for rooting my phone. All android phones are born to be rooted imo. But regulations are still regulations and things might break when still under warranty.
Sorry for raising this question for the N-th time. I want to make things clearer.
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Yes. Rooting alone voids your warranty too. If you unroot, then no, they could not tell.
Theonew said:
Yes. Rooting alone voids your warranty too. If you unroot, then no, they could not tell.
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Great!! Thanks!!! *clicks Thanks
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
jusleen said:
can I root my phone without voiding warranty?
and if I rootit can I unroot it and return to its original state?
thank you
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teoreticaly yes, you lose warranty.
but you can unroot it.
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
i won't use anything larger than 4"2
ItzCrooK2UxD said:
Actually technically the answer is NO. Rooting your phone should not in and of itself void your warranty, but the things you can do may and most likely will. For example lets say you root your phone and keep the stock kernel just debloat the stock ROM, and then the volume buttons stop working...unless you did hardware mods it would be under warranty. When I rooted my HTC using the HTCDev method to unlock the bootloader the disclaimer said it MAY, not that it will or does, and a few months after rooting and reading their warning I sent in my phone for warranty repair/replacement with no problems, even though my phone was documented as being rooted. Now if you hard brick your phone flashing a ROM with bad mount points that is a different story altogether.
A few years back I had a Samsung Interceptor that I had rooted and it had an issue with a physical button (Power button I believe), I brought my phone to Sprint and the rep saw it was rooted (before I sprung for Superuser Elite to hide the app). His words to me were that as long as NO hardware mods were done and the phone can be flashed back to a stock state it would still be covered under warranty. Important to note...Carriers will not service a phone with a custom recovery PERIOD, which is why I left the Sprint store and reflashed the stock image to the phone.
My advice to people who are concerned with their warranties is to know exactly how to get it back to stock...before its ever customized. The reason for this should be obvious. And don't let it leave your hands (sent out for repair, or brought to the back for testing) prior to flashing it back to stock
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Then do you know how to get it back to stock after i rooted it??thanks
jusleen said:
Then do you know how to get it back to stock after i rooted it??thanks
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I can probably point you in the right direction...did you unlock the bootloader or not? I am seeing a few unroot methods for locked bootloaders. If you did unlock the bootloader you will need to lock it back. Also it is important to note that some bootloaders will say *relocked* after relocking them, and not *locked* if it says *relocked* they will know it has been rooted. This is NOT a problem because once again having root access does not void the warranty, but you should be aware that if it says relocked they will know it has been rooted. This link has a root/unroot tool that may help it makes no mention of a specific firmware for your model phone so it should be fine. Also this video should help with the relock procedure but not knowing the phone I would need more specific details. Firmware and method used to root/unlock bootloader if you unlocked it. One of the relock procedures can be see here
*EDIT* I did a little looking and thought you might find this of interest. About midway through there is a section about warranty claims and returns...I didn't sign up so I can't see the links there but it should help .
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
if you end up having a hardware issue then they shouldn't care that it was unlocked, but its always best to relock the bootloader and run ruu before returning for warranty so they cant claim that its software.
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
matt95 said:
Yes, to be rooted you need to unlock the bootloader which will void your warranty
Wrong section
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Wrong answer
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
Sent from my HTC One X using xda app-developers app
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You are correct sir, rooting your device is legal and does not void your warranty. As long as you can put the device in a stock condition there should be no issues.
Sent from my HTC One XL using Tapatalk 2
c5satellite2 said:
No it does not. Even unlocking does not void your warranty. It "may" void your warranty. I can't remember hearing anyone being denied a warranty repair/replacement for rooting or unlocking in many years now.
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Just because you haven't heard of it, doesn't mean it didn't happen.
Some folks over on the international One X forum have had their warranty claims denied if they were BL unlocked, and ever installed a custom ROM (even if they returned to stock before sending the phone for warranty service). While those that only BL unlocked, but never flashed a custom ROM seem ok.
Also, if you go through your carrier for the warranty service, your results may also vary. For instance, testimonies on here seem to point to AT&T in the US doesn't check much of anything (at least BL unlock) when doing a warranty replacement.
HTC reserves the right to void your warranty, and deny warranty service. Whether they actually will or not, is less clear.
Agree for the most part, that if you return to as close to stock as possible before sending the phone in, you are probably ok. More importantly, IMO if you want the freedom to root, unlock, etc. and use the phone how you want to, just do it. Sure there is some small risk that you will later need warranty service, and have it denied. But everything has its risk. Carpe diem!
Broken usb port not covered due to changed boot loader
schwarld said:
In my warranty card says that the warranty covers exclusively hardware. So if i root my HOX, will my warranty be void?
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I sent in my Rogers HTC One in for repair because it wouldn't charge. HTC said its not warranty because the boot loader had been tampered with. Cost me $265 for the repair... still waiting to receive the phone back.
subjects says..
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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No, you cannot claim warranty because the device is in this state as a result of you modifying it. HTC is not responsible for the damage that you have done to the device, they're only responsible for hardware defects from the factory.
I don't know what you've done to the device, but if you can't recover from what is probably a simple mistake on your part then you really don't have any business modifying the device in the first place. You might be able to recover from this situation but you'll need to find your device forum and ask there.
A piece of advice: do your research before messing around with your next phone. There is a certain level of knowledge required when modifying your device, and as you're finding out now, if you don't really know what you're doing things can go south pretty quickly. Take the time to educate yourself a bit better, with the proper knowledge modifying your phone is a piece of cake.
Sent from my Evita
revanth kr said:
my phone is rooted and my htc desire 500 dosent boot up and orange light blinks while charging i tried evrytng but none of them helped to reboot i m stuck can i claim warranty? at this case ,,as they cannot boot my htc device..
:crying::crying::crying::crying::crying::crying::crying:
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timmaaa answered it quite well. Also, you are off topic and bumped a thread from over 7 months ago. This thread is about whether warranty will still cover manufacturer defects if you are bootloader unlocked.
No warranty will cover you for damage that you did by your own negligence. Screwing up the phone and trying to claim warranty repair is fraud and the exact reason why HTC locks bootloaders in the first place. Also bear in mind that HTC recorded the IMEI number of your device when you unlocked the bootloader.
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
That still doesn't amount to a physical defect. You accepted a risk when you unlocked the bootloader on your device, a risk that something might go wrong. If you can get it to the bootloader you can relock the bootloader and run an RUU for your device. Like I said earlier though you need to find your own device forum, this is the HTC One XL forum and we don't know enough about your device to offer any real help. Basically, you're in the wrong place, find your own device forum and ask for help there.
Sent from my Evita
revanth kr said:
i did nothing than unlocking just bootloader .. when i rebooted it failed tis is wat happened..
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From the following post, you also installed custom recovery and installed a custom ROM. Which is a heck of a lot more than just unlocking the bootloader.
http://forum.xda-developers.com/showpost.php?p=51301875&postcount=1
It seems you are already lying to us (or withholding the truth) so it seems honesty is not your highest priority.
In any case, its pretty clear that your current condition is a direct result of your actions, and not any type of manufacturer defect.
Interesting. Now it's obvious he's done something silly to cause this situation. Absolutely not a valid warranty claim.
Sent from my Evita
I have a few questions as I understand the Z5 rooting process is very different from the Z1. I am still under warranty by some months so would like to ensure I can still restore back to claim warranty if needed.
Is it currently possible to backup the ta, drm keys, root, unlock bootloader, install recovery and have the option of fully restoring if warranty is needed?
What is actually lost if the drm keys are not backed up and lost? I heard it can cause camera problems. Does it cause these?
My main reason for wanting root is more control, freezing apps, and backing up apps etc but as it seems so complicated I am wondering if its worthwhile. I wish I had known it was so complicated before I bought this phone.
What is the current method people use to root, I currently have android 7.1.1.
I keep reading conflicing instructions that say the e6653 is not possible to be rooted as the bootloader cannot be unlocked but my device says bootloader can be unlocked and people saying the root method for e6653 is not a full root.
Any help would be appreciated as it would be great for some more info before I attempt anything.
Hi,
I've had a look into this and there are a few dubious looking tools out there, but it's not quite clear what is and isn't possible. Can I unlock without asking Xiaomi and voiding my warranty, or am I wasting my time looking for a way to do that?
Thanks
forgottenit said:
Hi,
I've had a look into this and there are a few dubious looking tools out there, but it's not quite clear what is and isn't possible. Can I unlock without asking Xiaomi and voiding my warranty, or am I wasting my time looking for a way to do that?
Thanks
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https://c.mi.com/thread-1857937-1-1.html
Short answer: maybe not
Long answer: You can try an old version of MiUnlock, but that only worked once for my old Mi 8 Lite, so i think they patched this exploit on new boards. About warranty, it will be void after unlocking it, maybe if you relock and play dumb with assistance you can get a replacement.
Tsumetaay said:
Short answer: maybe not
Long answer: You can try an old version of MiUnlock, but that only worked once for my old Mi 8 Lite, so i think they patched this exploit on new boards. About warranty, it will be void after unlocking it, maybe if you relock and play dumb with assistance you can get a replacement.
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Unlocking of the bootloader is made available to make sure that MIUI developer ROMs can be tested by users and will be covered under warranty. Bootloader unlocking does not inherently void your hardware warranty. But a case where the unlocking results in a brick which cannot be fixed via software, the warranty will be void.
According to the statement, bootloader unlock is made available for users to try MIUI developer ROMs. And thus, it will not void the warranty of any Xiaomi or Redmi smartphone. But if the device bricks after unlocking and could not be fixed via software, then the warranty will be void