[Q] Moto G stuck; recovery fails from boot menu: Can I reflash the stock firmware? - Moto G Q&A, Help & Troubleshooting

I have a Moto G that has gotten "stuck", if that's a good description. If I start it, the initial Moto splash screens go fine and then it becomes a dark screen but backlight On and just stays stuck there for ever. (Is this what is called a boot loop? Not sure)
By using the Power + Down Vol key combo I did manage to get it to the boot menu. Unfortunately the Recovery Option there does not work. Shows a quick Moto bootup splash screen, then Says "Boot up failed" and falls to the boot menu again.
What's my best bet to recover from this?
I did install adb + fastboot on my laptop & then connected the Moto G with a USB Cable. fastboot seems to work. I could get the phone to reboot, and some other basic diagnostics. e.g. "fastboot oem get_unlock_data works". "fastboot devices" also shows my device Serial Number correctly. But I want to be careful before I issue any further erase or flash commands so I thought it best to post on here. What is the logical next step in the debug?
"adb devices" did not succeed.
The phone had the original Google / Motorola software so far and I'd never even attempted to flash it etc. Only whatever automatic updates got pushed by Google / Moto / Carrier over the network. Right before this happened I was in a call and got a bunch of pop ups saying Application xxx was being shut down.
The phone is out of warranty. It is still locked, but when I enter the details on the Moto Website it says it can be unlocked. So I can proceed to get the unlock codes etc. if that helps.
The exact SKU is XT1033. Boot menu says (Version 41.13; Battery OK; Device is locked; Status Code 0) if that is of any help. Was a Dual SIM phone on a GSM Carrier.

Tried issuing the commands
Code:
fastboot erase cache
fastboot erase userdata
Both don't seem to have helped at all.
Any other ideas?

To flash anything you first need to unlock bootloader. Doing that erases all your data including internal memory. Then you can flash a recovery & a custom rom.

legolas06 said:
To flash anything you first need to unlock bootloader. Doing that erases all your data including internal memory. Then you can flash a recovery & a custom rom.
Click to expand...
Click to collapse
Thanks @Legolas!
I did not realize that. So I guess if I just tried a flashboot flash command it would fail since my phone is not unlocked at the moment.
Luckily I can get the unlock code from the Motorola site. I will proceed to do that then first and subsequently try all the other steps needing flashing.

What happened? Did you manage to boot it up?

@carefulcat : i have a similar problem as a well.let me know if and how you managed to fix it

Lucariel said:
What happened? Did you manage to boot it up?
Click to expand...
Click to collapse
@Lucariel
Sadly not. It is still lying dead.
If you have any ideas let me know!

ravibhat said:
@carefulcat : i have a similar problem as a well.let me know if and how you managed to fix it
Click to expand...
Click to collapse
No luck yet. If you find any ideas let me know!

@carefulcat :
Check out my thread @ http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492
The only difference I find from what you've shared is that both of us have different bootloaders.
Let me know if this is true.

ravibhat said:
@carefulcat :
Check out my thread @ http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492
The only difference I find from what you've shared is that both of us have different bootloaders.
Let me know if this is true.
Click to expand...
Click to collapse
Indeed. Very similar problems. Could be identical.
I've, in fact, even erased via fastboot & unlocked via motorola's site. Hasn't helped so far.
I haven't had the stomach to download a 500 MB stock firmware yet.
Who do you think our bootloader is different?

@carefulcat :
Well,I am on an unlocked unrooted Android L 5.0.2 XT1033 Asia Retail Edition (upgraded via OTA) which has Bootloader version 41.18.
You've just cleared the ROM it seems.
Unlocking the bootloader will wipe off all the data from your device.
It seems yours is still locked,you have the unlock code but didn't use it.
Which OS did you have?Exact version,region and type of upgrade.
And which commands have you used till now?
If you're clear with the basics try stocking a Stock Flash ROM (depending on your bootloader and previous OS) or custom recovery like TWRP or CW.
carefulcat said:
Indeed. Very similar problems. Could be identical.
I've, in fact, even erased via fastboot & unlocked via motorola's site. Hasn't helped so far.
I haven't had the stomach to download a 500 MB stock firmware yet.
Who do you think our bootloader is different?
Click to expand...
Click to collapse

carefulcat said:
@Lucariel
Sadly not. It is still lying dead.
If you have any ideas let me know!
Click to expand...
Click to collapse
Took it to a repair shop, the said something was wrong with my mother, they fixed that and now the phone enters into recovery, what wont boot.
Will try the "qhsusb_dload" thing this week.

Related

[Q] Can't unbrick. Tried nigh everything.

Greetings! First of all, I would like to thank anyone who takes the time to help me diagnose and resolve this issues, let alone anyone who takes the time to read this thread.
I've been having issues with my Xoom (ICS 4.0.0) for about 3 weeks now.
A brief history of the issue's occurrence:
-I unrooted the device and returned it to stock.
-Everything was fine and dandy until one day it spontaneously said something along the lines of 'Android is upgrading..', and then performed a reset.
-Since resetting, it bootloops.
The device only turns on when plugged into a charger and hard reset.
The device only turns off when allowed to boot loop for minutes and then hard reset (it simply does not reset, and just turns off).
I'm not the most technically-savvy person with android devices but here are some things I've done/noted.
When trying to use adb commands, it does not recognize the device or properly issue commands.
I've tried wiping data/clearing cache to no avail.
EDIT: I've tried fastbooting, but the bootloader will not unlock. When trying to unlock, it simply resets and then acts as though it was never unlocked.
I have no idea how to return it to a stock image. All I know is that I have a micro-SD and some spare time.
Could anyone help me understand what exactly is going on with my Xoom?
If I can provide you with any more information, please let me know.
Thanks again. (=
If it was stock and spontaneously upgraded it sounds like a bad OTA upgrade. I've been rooted from the start so never have taken an OTA upgrade...don't you need to accept it or can it just upgrade on it's own?
Anyway, can you get it into fastboot mode?
Volume up and power, then at dual core screen, press volume down...if you see something like "entering fastboot mode" you're not bricked. You do not have to re lock your bootloader. Just make sure you have downloaded the correct stock files for your Xoom model to your PC and flash it.
If you haven't done so, just google 'recovering Xoom using fastboot' and you should get some good information.
Good luck!
Remember to grab the MZ604 files if you have the Wifi only version of the Xoom.
http://developer.motorola.com/products/software/ <------ Grab the files here. The files are for the US version of the Wifi Xoom only.
Instructions to return it to stock
1) First you need the Moto Drivers - Read this thread to START you - http://forum.xda-developers.com/showthread.php?t=981578
Should have these drivers installed if you have rooted your Xoom before.
2) Make sure you have the latest SDK - adb and fastboot should be in /platform-tools -
http://developer.android.com/sdk/index.html
Should have the android SDK if you have rooted your Xoom before.
3) Place all the downloaded stock image files into the SDK Tools folder.
4) If you are booting up from scratch, you can get the Xoom in fastboot mode by doing the following. Use command prompt to perform the rest of the steps
Hold VolDown and Power button will boot unit for fastboot mode
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock
If you Xoom is booted up already follow the commands below using command prompt to perform the steps
adb reboot bootloader <---- reboots the Xoom into fastboot mode.
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock
As Always If This Was Helpful Hit the Thanks!
Yeah, what Mjamocha said...
okantomi said:
Yeah, what Mjamocha said...
Click to expand...
Click to collapse
LOL Thanks.
okantomi said:
Anyway, can you get it into fastboot mode?
Click to expand...
Click to collapse
Yes, I can. But so far nothing has been successful in terms of fastboot commands.
okantomi said:
You do not have to re lock your bootloader. Just make sure you have downloaded the correct stock files for your Xoom model to your PC and flash it.
Click to expand...
Click to collapse
When I try to execute fastboot commands such as 'fastboot flash boot boot.img'.. it says the following:
Device still locked. Device must be unlocked first. Failed to process command error(0x8)
Whenever I try to unlock the bootloader, it appears to be successful at first and then the device reboots. But it just reboots to a bootloop, and the bootloader still says its locked. Perhaps I made a mistake in communication. The bootloader is currently locked and will not unlock, as just described.
When I try to unlock it and it reboots, even if I access the fastboot menu right away, it still says the device is still locked.
Thoughts?
Can you get into recovery? With the Xoom off (to make sure it's really off, hold volume up + power for a few seconds), hit the power button and when you see the M logo, wait a very brief moment (like a fraction of a second) and hit the volume down button. When it says "recovery" on the top left, hit the volume up. If you can get in there, either restore a nandroid (if you have one) or do a factory reset.
slacka-vt said:
Can you get into recovery? With the Xoom off (to make sure it's really off, hold volume up + power for a few seconds), hit the power button and when you see the M logo, wait a very brief moment (like a fraction of a second) and hit the volume down button. When it says "recovery" on the top left, hit the volume up. If you can get in there, either restore a nandroid (if you have one) or do a factory reset.
Click to expand...
Click to collapse
Yes, I can get into android recovery. However, within a second of switching into recovery mode, the robot falls down and there appears to be a red triangle caution sign containing an exclamation point.
When trying to do a factory reset, it says all data is wiped (as normal). Upon rebooting, it continues to bootloop. So essentially the factory reset and cache clear options in the Android Recovery menu do not produce the expected results.
Pretty odd. I didn't mess with the Xoom at all prior to this issue.
Try flashing just a recovery img to hopefully get your recovery working again. I think you can flash a custom recovery even if the bootloader is locked (i could be wrong but worth a shot) I attached the Rogue "recovery-rogue-1.3.0.img". Try a "fastboot flash recovery recovery-rogue-1.3.0.img"
EDIT: Sorry, I guess you can't flash a custom recovery with a locked bootloader.
slacka-vt said:
Try flashing just a recovery img to hopefully get your recovery working again. I think you can flash a custom recovery even if the bootloader is locked (i could be wrong but worth a shot) I attached the Rogue "recovery-rogue-1.3.0.img". Try a "fastboot flash recovery recovery-rogue-1.3.0.img"
EDIT: Sorry, I guess you can't flash a custom recovery with a locked bootloader.
Click to expand...
Click to collapse
Yeah, just tried it to no avail. Thanks so much for your help anyway. (=
I'm not sure what to do now.
I would keep trying to unlock it using different USB cables and different USB ports on your computer. I've had unlocks fail a bunch of times and for some reason, it was because of a $hity USB cable and/or a bad port on my computer.
slacka-vt said:
I would keep trying to unlock it using different USB cables and different USB ports on your computer. I've had unlocks fail a bunch of times and for some reason, it was because of a $hity USB cable and/or a bad port on my computer.
Click to expand...
Click to collapse
I hear ya. I've tried 2 different cords and 3 different computers. I'm using a Mac (10.6.8) right now, but have used 2 PCs (Vista + 7).
Out of curiosity, when you tried to flash the custom recovery, did you get the same "device still locked" error or did it appear to flash but then recovery failed?
slacka-vt said:
Out of curiosity, when you tried to flash the custom recovery, did you get the same "device still locked" error or did it appear to flash but then recovery failed?
Click to expand...
Click to collapse
I got the 'device still locked' error. Weird, huh?
How about trying to lock it again even though it says it's locked -maybe it's stuck in an "in-between state"? Try a "fastboot oem lock" and if it finishes then try a "fastboot oem unlock". I know, I'm grabbing at straws here. I thought I bricked my Xoom last week. All I did was an "adb reboot bootloader" and the device went to a black screen. Volume Up + Power did nothing. I ended up buying a T5 (Torx 5) bit at the store, removed the back cover and disconnected the battery for 30 seconds using a piece of paper to separate the contacts. The Xoom booted right up after that.
slacka-vt said:
How about trying to lock it again even though it says it's locked -maybe it's stuck in an "in-between state"? Try a "fastboot oem lock" and if it finishes then try a "fastboot oem unlock". I know, I'm grabbing at straws here. I thought I bricked my Xoom last week. All I did was an "adb reboot bootloader" and the device went to a black screen. Volume Up + Power did nothing. I ended up buying a T5 (Torx 5) bit at the store, removed the back cover and disconnected the battery for 30 seconds using a piece of paper to separate the contacts. The Xoom booted right up after that.
Click to expand...
Click to collapse
Yeah I tried that. Won't lock or unlock successfully. Locking produces no difference, and unlocking produces the same 'device still locked' error. This is getting out of hand! Thanks so much for your advice. You think I should open it up?
I hate to be so persistently annoying about this, but could anyone possibly suggest a method of working around the locked bootloader?
Is there anything I can do with an SD card to remedy the device's stubborn foolery?
I think you should give it a try, I have bricked my xoom a few times and have always been able to flash the stock imagine to recover. You really have nothing to lose by pulling the battery pin just be careful.
Sent from my Xoom using xda premium
I don't know if I'm technically-equipped enough to do that. )=
Sounds easy, but I imagine it would be rather easy to screw something up? Essentially what I should do is unseat the battery, right?
cherlamperter said:
I don't know if I'm technically-equipped enough to do that. )=
Sounds easy, but I imagine it would be rather easy to screw something up? Essentially what I should do is unseat the battery, right?
Click to expand...
Click to collapse
I have looking for a utube how to guide but no luck, I just might make one for you so you will know what to expect. Give me a few and I will get back to ya.
Sent from my Xoom using xda premium

[Q] Am I Screwed?

So I think I might have a bricked xoom. Its the 3G/WIFI version. I tried to downgrade it to WIFI only version and got stuck from there.
Now the Xoom is stuck at the red M when booted.
If you go through recovery it says: "Reading ODM fuse:1."
If you go through fastboot it says: "Starting fastboot protocol support."
RSD: battery level
The Xoom freezes after each option is selected and that's about as much action as I can get from it. So am I screwed? If not, what can I do?
Is it recognised via ADB?
Send to service center and they should have special tool to recover it!
re-flashing Rogue Recovery
mikeay93 said:
So I think I might have a bricked xoom. Its the 3G/WIFI version. I tried to downgrade it to WIFI only version and got stuck from there.
Now the Xoom is stuck at the red M when booted.
If you go through recovery it says: "Reading ODM fuse:1."
If you go through fastboot it says: "Starting fastboot protocol support."
RSD: battery level
The Xoom freezes after each option is selected and that's about as much action as I can get from it. So am I screwed? If not, what can I do?
Click to expand...
Click to collapse
If you are getting "Starting fastboot protocol support" then you should be able to then plug in the USB cable and use ADB. I would then try re-flashing Rogue Recovery, then with a working recovery kernel you can flash the correct ROM.
Grege50 said:
If you are getting "Starting fastboot protocol support" then you should be able to then plug in the USB cable and use ADB. I would then try re-flashing Rogue Recovery, then with a working recovery kernel you can flash the correct ROM.
Click to expand...
Click to collapse
Thanks for the help guys,
So I tried re-flashing the Rogue Recovery, and other kernels, but the Xoom says,
"Device still locked. Device must be unlocked first.
Failed to process command error (0x8)"
I'll be some research too and let you guys know what happens
mikeay93 said:
So I think I might have a bricked xoom. Its the 3G/WIFI version. I tried to downgrade it to WIFI only version and got stuck from there.
Now the Xoom is stuck at the red M when booted.
If you go through recovery it says: "Reading ODM fuse:1."
If you go through fastboot it says: "Starting fastboot protocol support."
RSD: battery level
The Xoom freezes after each option is selected and that's about as much action as I can get from it. So am I screwed? If not, what can I do?
Click to expand...
Click to collapse
could you be more specific with your device details before the flash, during the flash, after the flash?
Before the flash; model mz???, ICS/JB, Rooted, custom rom, unlocked bootloader, custom recovery.....etc.
During the flash: you said that you downgraded to the WiFi version......which version? Did you fast boot the image files? Did you use RSD lite and sbf image? Which image and rsd lite image?
After; in detail explain what you did after the flash up til now.
I know that this is a lot but it will help.
From first guess it sounds like your bootloader is locked or you downgraded your boot loader to an earlier version prior to the latest ver#1050 when you downgraded your device to a WiFi version. This would also keep your device in the condition you describe or worse. I would try to unlock your boot loader.....if that fails then you need to find the latest 3G image version sbf (if there is one) using rsd lite. If that is not an option then try to flash with RSD lite the 604 combo sbf for the mz604. I had to flash it a couple times plus do a manual factory restore......good luck.
Galaxy Nexus (SCH-I515 VZW/LTE) using Tapa2
cdexsw said:
could you be more specific with your device details before the flash, during the flash, after the flash?
Before the flash; model mz???, ICS/JB, Rooted, custom rom, unlocked bootloader, custom recovery.....etc.
During the flash: you said that you downgraded to the WiFi version......which version? Did you fast boot the image files? Did you use RSD lite and sbf image? Which image and rsd lite image?
After; in detail explain what you did after the flash up til now.
I know that this is a lot but it will help.
From first guess it sounds like your bootloader is locked or you downgraded your boot loader to an earlier version prior to the latest ver#1050 when you downgraded your device to a WiFi version. This would also keep your device in the condition you describe or worse. I would try to unlock your boot loader.....if that fails then you need to find the latest 3G image version sbf (if there is one) using rsd lite. If that is not an option then try to flash with RSD lite the 604 combo sbf for the mz604. I had to flash it a couple times plus do a manual factory restore......good luck.
Galaxy Nexus (SCH-I515 VZW/LTE) using Tapa2
Click to expand...
Click to collapse
Ok its a MZ600 Xoom 3G+WiFi, rooted, don't know the rom but I can find out.
I don't know too much about the details as to how this problem occurred, but if it is absolutely necessary to know, I can find out.
I can successfully flash all of these images using fastboot. But after I flash all images, clear cache, lock oem, and restart it leads me to the motorola logo and a message that says "Failed to boot LNX 0x0004; Starting RSD mode 2; (battery level)." I tried flashing this sbf file but it gave an error reading "Failed flashing process". (My device is recognizable in RSD) But it's not a recognized device when I run adb devices
So I can scroll through RSD, Fastboot, and Android Recovery fine, but I've tried several images to flash yet I still get stuck on the "M" .
mikeay93 said:
Ok its a MZ600 Xoom 3G+WiFi, rooted, don't know the rom but I can find out.
I don't know too much about the details as to how this problem occurred, but if it is absolutely necessary to know, I can find out.
I can successfully flash all of these images using fastboot. But after I flash all images, clear cache, lock oem, and restart it leads me to the motorola logo and a message that says "Failed to boot LNX 0x0004; Starting RSD mode 2; (battery level)." I tried flashing this sbf file but it gave an error reading "Failed flashing process". (My device is recognizable in RSD) But it's not a recognized device when I run adb devices
So I can scroll through RSD, Fastboot, and Android Recovery fine, but I've tried several images to flash yet I still get stuck on the "M" .
Click to expand...
Click to collapse
the problem is when you relocked the bootloader. It was a "bad lock". You need to UNLOCK the bootloader then the device should boot up normal......RSD will recognized your device but with a screwed up bootloader nothing will flash.......also fastboot and adb will have the same result because of this
**here is what to do**
Option#1 - Try this first
1. connect Xoom to PC with Moto USB Cable (the one shipped with Xoom if possible)
2. ADB command: fastboot reboot-bootloader
3. It will show
4. Then Press Pwr + Vup (reset xoom)
5. When Xoom go into black screen (before the Moto logo appear), press and hold volume down button. I was then successfully get into Fastboot.
In step no. 5, you must press and hold the volume down button, if you release the button, Xoom will reset by itself and you will again caught in the "Failed to boot LNX 0x0004" screen. If you accidentally let go the volume down button, repeat step 4 - 5, and make sure you will not let go the volume down button this time.
Then, one of your hand is holding the volume down button, use your another hand to enter an ADB command: "fastboot oem unlock", you will be able to unlock your bootloader, and xoom will reboot normally.
Yes, I understand your xoom is not working proper but this may take 5 or 6 tries......keep at it. This has had many successes.
-------------
Option#2 - If option#1 does not work
Follow these steps to modify your USB cable to a programming cable
http://forum.xda-developers.com/showthread.php?t=1108518&page=2
Here is a tutorial if you decided to go this route
http://www.droidforums.net/forum/droid-labs/146492-how-why-make-your-own-motorola-factory-cable.html
This too works......but make sure your contacts/wires do not touch other wise you zoom may die when everything gets plugged making the cable is a pain but it's a life saver.
------------
Those are your ONLY options for recovering from this brick.
NOTE - DO NOT RELOCK BOOTLOADER WHEN CONVERTING FROM 3G TO WIFI ONLY. I recommend never touching it after it is unlocked, ever.
The only time locking the bootloader will work is only when you return the device to its original factory condition..........and the only time. Best advice.......after you unlock the bootloader never touch it again.
I hope this helps. Good luck.
Sent from my Xoom using Tapatalk 2
Oh ya I forgot to mention that I've been able to unlock the device, but the problems are still there.
Cdexsw, I'll use the second method as a last resort.
mikeay93 said:
Oh ya I forgot to mention that I've been able to unlock the device, but the problems are still there.
Cdexsw, I'll use the second method as a last resort.
Click to expand...
Click to collapse
Do you know what version of the bootloader you currently have on your Xoom?
Galaxy Nexus (SCH-I515 VZW/LTE) using Tapa2
I've been swamped with work and finals guys I didn't forget about this. As soon as school finishes I'll put more time into trying to find a solution in case anyone is going through the same thing. Thanks to anyone trying to help out.
Hey guys I'm back. My memory is a little rusty on the topic so let me just tell you where I'm at.
I will be convinced that I have a messed up bootloader once someone explains me this... the Xoom model number on the box says MZ600. Using RSD lite, I have several sbf files downloaded: MZ600, MZ602, MX604. Running the program under administrator, I can only start RSD with the MZ604 sbfs loaded. But once again, my model is a MZ600 yet it will not load that sbf file. Can someone explain to me what is going on here?
Cdexsw, as for the bootloader I have no idea which one is installed.
The error I get from RSD when I flash the mz600 is "Failed flashing process. Unable to retrieve installation values from INI file. (0x7029); phone connected"
The only difference that sets the 600 apart from the 604 is is 3G chip in the 600. They are basically the same units other than that. You can flash a 604 SBF on a 600 with no issues, hence the term "Gedified" my xoom which means converted a 3G/4G to a WiFi only Google Experience Device.
The bootloader issue......not sure on this. Don't flash any bootloader older than 1050 (I think). And stay away from 601, 602 and other SBF files. Use only 600 or 604.
Have you tried fastboot to flash ALL the images instead of the sbf/rsd? There is a thread in this forum containing all of the stick images from HC, ICS, and JB (wifi only). Start with the images for 600, if no work then try the 604 images.
Here is the link for the images
http://forum.xda-developers.com/showthread.php?t=1049485
Oh and if your bootloader is unlocked, DO NOT LOCK IT!!! Skip any step that says to lock it......again, skip ANY step that says to lock it.....trust me......I am saving you a potential headache since you already have enough issues.
Sent from my Galaxy Nexus using Tapatalk 2
cdexsw said:
The only difference that sets the 600 apart from the 604 is is 3G chip in the 600. They are basically the same units other than that. You can flash a 604 SBF on a 600 with no issues, hence the term "Gedified" my xoom which means converted a 3G/4G to a WiFi only Google Experience Device.
The bootloader issue......not sure on this. Don't flash any bootloader older than 1050 (I think). And stay away from 601, 602 and other SBF files. Use only 600 or 604.
Have you tried fastboot to flash ALL the images instead of the sbf/rsd? There is a thread in this forum containing all of the stick images from HC, ICS, and JB (wifi only). Start with the images for 600, if no work then try the 604 images.
Here is the link for the images
http://forum.xda-developers.com/showthread.php?t=1049485
Oh and if your bootloader is unlocked, DO NOT LOCK IT!!! Skip any step that says to lock it......again, skip ANY step that says to lock it.....trust me......I am saving you a potential headache since you already have enough issues.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
I tried flashing various boot, system, recovery, and userdata files and they all successfully get flashed through. But on reboot, I still get stuck on the Motorola logo. I tried several 604 images, because those are the only ones that actually start in RSD, but those fail as well. I tried finding out my bootloader information with the command fastboot oem get_unlock_data but the command fails and gives an error on the xoom saying Failed to process command error(0x120000)
So I'm really stuck on what to do next...
Where did you buy it
Reading the posts, you have not indicated which country you are in or where the Xoom came from.
I live in Australia and have a European model MZ601 Xoom purchased in Hong Kong. All of that makes a difference in which ROMs I use and why.
Grege50 said:
Reading the posts, you have not indicated which country you are in or where the Xoom came from.
I live in Australia and have a European model MZ601 Xoom purchased in Hong Kong. All of that makes a difference in which ROMs I use and why.
Click to expand...
Click to collapse
U.S.A....
mikeay93 said:
U.S.A....
Click to expand...
Click to collapse
OK, I will butt out. My only other thought is going into recovery and using the format option to re-format the internal partitions, then re-flash.
Read this thread
http://forum.xda-developers.com/showthread.php?t=2069809

Problem after unlocking bootloader - Bricked?

Hey guys, how are you?
Well, I wished to root my Moto G, so I (tryed?) to unlock the bootloader. Alright, done it, but then I ran into some trouble...
After the booting up, everything started forceclosing and since then, when I try to boot it, I get a black screen after the Motorola logo.
Now, I am really really worried about my phone. I got it a month ago. I'm so afraid I really f****d up my phone right now that my hands are shaking.
I'm new to Android, so sorry if the solution is pretty obvious. And if it's not, could explain it very carefully to me? I don't know what to do.
My best wishes to you, guys.
I'm assuming you used superboot if so that would happen.
The logo sort of blured out right just press volume down and power and it would work
Or did this happen when you were just trying to unlock bootloader?
TomGlass1 said:
I'm assuming you used superboot if so that would happen.
The logo sort of blured out right just press volume down and power and it would work
Or did this happen when you were just trying to unlock bootloader?
Click to expand...
Click to collapse
Yeah, that happenned when I was trying to unlcok bootloader.
And well, my computer now doesn't even recognizes my phone.
EDIT: It appears as "Fastboot falcon S" in the Device Manager. Tried installing some drivers I found in the Internet, but it didn't work.
Explain exactly what happened please. Was the unlock successful and did you just bootup normally after or did u do anything else in fastboot mode? Why are you trying to install fastboot drivers again, as you already wouldve had them to unlock the bootloader. Did you try installing recovery or some root img from fastboot? You said its forceclosing, but it isnt starting at all now?
Some things you can do right now (if your bootloader is unlocked) is to flash a recovery (twrp,cwm) through fastboot and if you think most system files (or settings) are beyond repair, flash your firmware version though fastboot. Will point you to the guides for them, but post more info if you want help.
hemanthmahesh said:
Explain exactly what happened please. Was the unlock successful and did you just bootup normally after or did u do anything else in fastboot mode? Why are you trying to install fastboot drivers again, as you already wouldve had them to unlock the bootloader. Did you try installing recovery or some root img from fastboot? You said its forceclosing, but it isnt starting at all now?
Some things you can do right now (if your bootloader is unlocked) is to flash a recovery (twrp,cwm) through fastboot and if you think most system files (or settings) are beyond repair, flash your firmware version though fastboot. Will point you to the guides for them, but post more info if you want help.
Click to expand...
Click to collapse
Alright, just after I unlocked, when I was booting, I got a message saying that "xxxx has stopped working/failed to initialize/something like that". And then, when I rebooted, I got the usual message of the "bootlocker has been unlocked". After that, the Motorola logo started animating, but then I just got a black screen. I can't turn it off and the battery just got depleted (I'm charging right now).
When I try to connect it in my computer, the PC recognizes it as "MTP Device" or "Fastboot falcon S" when fastbooted. I can't install any drivers and the Motorola Device Manager doesn't recognizes it either.
Well, if there is some missing information, just ask me. I tried to describe my problem the best I could. Anyway, sorry for my bad English and thanks in advance for any effort trying to discover what's wrong.
Motorola Device Manager isn't helpful in this state as it doesn't handle things in fastboot. You already have all the required drivers (fastboot falcon S is the right driver afaik, falcon being motog codename) for flashing your stock firmware.
1. First, you can try the "Factory" option in bootloader (the third one, use volume down to move selector, volume up to select), though this might not really work for major issues.
2. When in fastboot mode, use "fastboot getvar all" to get the firmware details if you already didn't know about it.
3. Otherwise if yours is a standard gsm (non dualsim/non cdma), just download Blur_Version.174.44.9.falcon_umts.Retail.en.GB (UK stock for gsm, 4.4.2)
Download the mfastboot files to use rather than fastboot for flashing. You might need to modify your commands a bit for various firmwares.
http://forum.xda-developers.com/showthread.php?p=47820707 (refer this thread for flashing your stock firmware)
All the firmwares are in either of the links below (all around 400mb):
http://sbf.droid-developers.org/phone.php?device=14
(or)
http://www.filefactory.com/folder/c6cdedc45a775d27
I still don't get why many ppl are getting these errors after unlocking, very bad unlock method of moto if so ( I didnt get any such issues though).
When I use the "fastboot getvar all" command, it says "waiting for device". The phone is already connected, but the Moto G doesn't recognizes it's connected either.
I'm getting more and more afraid I really hardbricked it.
http://www.mymotocast.com/download/MDM?platform=windows
Tried installing these drivers? Your fastboot doesn't seem to be setup properly. How did you unlock without a working fastboot driver? You are trying that command in bootloader mode right?
Already installed it from the start. The message I got is always this:
"There aren't any updates for your device at the moment
Current Version: N/A"
My fastboot: Doesn't matter the operation I do, I always get this <waiting for device> and the phone is already connected into the computer. And the phone doesn't recognizes it is connected too.
And greeeeat news: my phone now doesn't charges either. I get stuck on a screen with a battery logo and 0%, when connected to the charger. Still, I still can access the fastboot mode. Well, am I lucky or not?
I'm pretty confused with this. How exactly did you unlock without a working fastboot (no waiting for device issue)? Did you change your pc drivers after unlock or trying this from a different pc? When you say "phone doesn't recognizes it is connected" you mean it says "Connect USB data cable" below "Device is UNLOCKED"? If so, maybe try another usb port cause it should normally say "Transfer Mode: USB Connected" regardless of proper drivers.
Your phone will chrarge no matter what though, no worry about that. It needs to say "Battery OK (Charging)" when connected to PC
No, as long as you have working your device isn't technically bricked in any sense. Don't worry, get that fastboot working again and anything can be fixed.
Also you didnt say whether or not you tried that "Factory" option in bootloader!
hemanthmahesh said:
I'm pretty confused with this. How exactly did you unlock without a working fastboot (no waiting for device issue)? Did you change your pc drivers after unlock or trying this from a different pc? When you say "phone doesn't recognizes it is connected" you mean it says "Connect USB data cable" below "Device is UNLOCKED"? If so, maybe try another usb port cause it should normally say "Transfer Mode: USB Connected" regardless of proper drivers.
Your phone will chrarge no matter what though, no worry about that. It needs to say "Battery OK (Charging)" when connected to PC
No, as long as you have working your device isn't technically bricked in any sense. Don't worry, get that fastboot working again and anything can be fixed.
Also you didnt say whether or not you tried that "Factory" option in bootloader!
Click to expand...
Click to collapse
OMG. I tried that "Factory" option before but it didn't work. Now I tried a second time and it worked. Thanks a lot! Really :laugh:
Anyway, now my phone is back again and rooted. Thanks for the help, guys!
Thaiane said:
Already installed it from the start. The message I got is always this:
"There aren't any updates for your device at the moment
Current Version: N/A"
My fastboot: Doesn't matter the operation I do, I always get this <waiting for device> and the phone is already connected into the computer. And the phone doesn't recognizes it is connected too.
And greeeeat news: my phone now doesn't charges either. I get stuck on a screen with a battery logo and 0%, when connected to the charger. Still, I still can access the fastboot mode. Well, am I lucky or not?
Click to expand...
Click to collapse
Guys the problem occurs due to corruption of /data folder. Even I had the same issue.
What you can do is
1. Connect your phone to PC in fastboot mode.
2. In fastboot, enter the command "adb erase userdata" and "adb erase cache" without quotes and reboot you phone. It will work for most of the devices, if it doesn't I have some other workaround too.
help
forgotter said:
Guys the problem occurs due to corruption of /data folder. Even I had the same issue.
What you can do is
1. Connect your phone to PC in fastboot mode.
2. In fastboot, enter the command "adb erase userdata" and "adb erase cache" without quotes and reboot you phone. It will work for most of the devices, if it doesn't I have some other workaround too.
Click to expand...
Click to collapse
I have the same problem. my phone stuck in blank screen after Unlock Bootloader. and then I try to do "adb erase userdata" and "adb erase cache". but my phone has no chenge, still stuck in.
I attach log when enter command adb above.
I'm sorry before. I can't spech English well
jidurrr said:
I have the same problem. my phone stuck in blank screen after Unlock Bootloader. and then I try to do "adb erase userdata" and "adb erase cache". but my phone has no chenge, still stuck in.
I attach log when enter command adb above.
I'm sorry before. I can't spech English well
Click to expand...
Click to collapse
The log you have posted contains only the help commands of adb and not the actual commands you gave.
Give a try to factory reset from fastboot mode on your phone. And do you a custom recovery installed in your phone?
forgotter said:
The log you have posted contains only the help commands of adb and not the actual commands you gave.
Give a try to factory reset from fastboot mode on your phone. And do you a custom recovery installed in your phone?
Click to expand...
Click to collapse
I've tried factory reset for several times, but no change as well.
yes, I get a CWM in my phone. and then, what have I do?
jidurrr said:
I've tried factory reset for several times, but no change as well.
yes, I get a CWM in my phone. and then, what have I do?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2704207
Go to the above forum.
Sorry for late reply was busy with studies.
I had flash stock firmware
through PC

[Q] Android noob Moto G bricked?

Hello, I've bricked my device (( moto g xt1032, I bought the device from Tesco back in 2013 and I just wanted to get the lollipop update on my phone, I looked online and found this video: watch?v=-L44JqysUy8 it didnt do as intended it rebooted and my device was ok, so I looked again and came accross a thread here on XDA: http://forum.xda-developers.com/moto-g/general/gpe-ota-lrx21z-5-0-1-xt1033-xt1032-t2969847
first mistake I made was doing step 2.1 instead of going straight to 2.2, my phone rebooted and got stuck in a boot loop (i think, it was a black powered by android screen) I looked on google yet again and found an article that told to clear the cache in recovery I did that and it didnt work, boot loop again, then I found a forum post saying that having bluestacks on your machine will cause a conflict I uninstalled that and started from scratch with the same problem, I re did the steps seen in the above youtube video thinking that would put my device back to normal and still stuck in bootloop with the blue motorola m logo, I cant enter recovery of the fast boot menu anymore and my battery doesnt seem to be charging, its essentially a paperweight.
paulh2k8 said:
Hello, I've bricked my device (( moto g xt1032, I bought the device from Tesco back in 2013 and I just wanted to get the lollipop update on my phone, I looked online and found this video: watch?v=-L44JqysUy8 it didnt do as intended it rebooted and my device was ok, so I looked again and came accross a thread here on XDA: http://forum.xda-developers.com/moto-g/general/gpe-ota-lrx21z-5-0-1-xt1033-xt1032-t2969847
first mistake I made was doing step 2.1 instead of going straight to 2.2, my phone rebooted and got stuck in a boot loop (i think, it was a black powered by android screen) I looked on google yet again and found an article that told to clear the cache in recovery I did that and it didnt work, boot loop again, then I found a forum post saying that having bluestacks on your machine will cause a conflict I uninstalled that and started from scratch with the same problem, I re did the steps seen in the above youtube video thinking that would put my device back to normal and still stuck in bootloop with the blue motorola m logo, I cant enter recovery of the fast boot menu anymore and my battery doesnt seem to be charging, its essentially a paperweight.
Click to expand...
Click to collapse
im now back to the boot loop thing not much better lol, is it fixable or should i just not bother
If it is booting up, then probably it is soft bricked. Not hard bricked.
If it can detect in ADB, re-flash the recovery?
Thankyou both for your replies, I dont know why I bothered back in the day symbian was so much easier lol, im an absolute noob when it comes to this so how would i go about getting to the recovery you mention, i can get to the fastboot menu but after selecting recovery the phone just loops at the boot logo
SInce it is bootlooping, I'm not sure which ROM is currently on your phone.
Try and flash the recovery from the ROM you tried to install by finding the recovery.img file, boot the phone into fastboot, and type "fastboot flash recovery recovery.img" or, if using mfastboot commands, type "mfastboot flash recovery recovery.img".
If you can't get into recovery, flash the recovery from your original ROM.
If you still can't get into recovery, flash your stock ROM, one partition at a time.
In fastboot, which bootloader version is on your phone?
the last thing I flashed was the link provided in the youtube vdeo if that helps, ive done the recovery thing and it still loops, my bootloader hmm im not sure heres the details from the fast boot screen..
AP Fastboot Flash Mode (S)
41.13 (sha-7dc8e78, 2014-06-16 16:33:29)
Device is locked Status Code (0)
is it because my bootloader is locked, I fail
You need to unlock your bootloader via the motorola website.
Thanks for your reply it turns out its not eligible for unlock for some reason so I'm deciding its a decent paper weight and giving up, I really appreciate the replies and the time the posters have taken out to help, I'll know to take my time to read every detail if I decide to do this again, thankyou!!
Are you sure it's not eligible? I thought my Telus xt1032 was not eligible but it turns out I mistyped a couple of numbers.
I tried a few hours later and I got the code from Motorola.
audit13 said:
Are you sure it's not eligible? I thought my Telus xt1032 was not eligible but it turns out I mistyped a couple of numbers.
I tried a few hours later and I got the code from Motorola.
Click to expand...
Click to collapse
I copied and pasted direct from the cmd, I read on another forum that you needed to be logged into the phone with the Motorola account which I didn't
I don't recall logging into the phone, I just recall logging into the Moto site with a google ID.
Don't worry bro just try and you will be successful. I'm also bricked my Micromax Canvas A1 on first try.
audit13 said:
I don't recall logging into the phone, I just recall logging into the Moto site with a google ID.
Click to expand...
Click to collapse
Thanks ill try it again
lol i need to wake up, I had spaces when iIcopied from the cmd its working now... and I have the code!!!
and im unlocked ! so what do i do know, i dont want to ruin it all now
Excellent. Boot into fastboot and post your bootloader version. It should be 41.xx.
41.13 ? thats on the second line in the boot menu
You have a KK bootloader. I suggest downloading the stock 4.4.4 ROM for your carrier and flash everything except the gpt and motoboot file. Once you finish flashing all partitions via fastboot, use the phone's volume button to boot into recovery, wipe perform a full wipe, and reboot.

Pixel 2 bricked?

Hi guys,
EDIT: Seems like i should have searched better before posting this. Just found https://forum.xda-developers.com/pixel-2/help/brick-t3897949. I'll come back if i dont find anythign there...
EDIT 2: https://forum.xda-developers.com/showpost.php?p=79137071 was the solution. Just keep pressing the power button (even if the device keeps trying to boot up) in fastboot. After like 20 times it tried to boot-up, i checked 'fastboot devices' and it actualy appeared. Then i was able to './flash-all.sh' the factory image!
i bought a Pixel 2 some days ago to get into AOSP development. I built a fresh AOSP using the "official" guide (No extras, vendor blobs from Google directly, ...).
After flashing system/vendor/boot it failed to boot. No big deal - just flash a factory image again - or not ... no devices available in fastboot. And it gets worse: It won't even show up in lsusb.
Sooooo, i think i bricked my brand-new Pixel 2. I can start in fastboot-mode (Actually it starts in fastboot-mode even when i'm plugging it in to charge), and it shows an error "ERROR: Slot Unbootable: Load Error".
- Fastboot starts but the device does not provide a USB-Interface
- Fastboot shows "ERROR: Slot Unbootable: Load Error"
- Unable to load the battery
- Recovery/Download-Mode not starting aswell
Is there anything i can do about this besides throwing it away? :crying: Any hints are appreciated.
Br,
Thomas
opthomas-prime said:
fastboot devices' and it appeared. Then i was able to './flash-all.sh' the factory image!
Click to expand...
Click to collapse
In "Device State: Locked" it wouldn't be possible to flash anything, right?
opthomas-prime said:
Just keep pressing the power button (even if the device keeps trying to boot up) in fastboot. After like 20 times it tried to boot-up, i checked 'fastboot devices' and it actualy appeared. Then i was able to './flash-all.sh' the factory image!
Click to expand...
Click to collapse
It worked! :angel: Thank you very much!
Thank you so much!!!!
SGH-i200 said:
In "Device State: Locked" it wouldn't be possible to flash anything, right?
Click to expand...
Click to collapse
Yes thats a good question are these phones bootloader locked that having been semi bricked and then used the power button to get it into fastboot that allows flashing? Ive seen this question asked and no one has said yes or no.
tmachovec said:
Yes thats a good question are these phones bootloader locked that having been semi bricked and then used the power button to get it into fastboot that allows flashing? Ive seen this question asked and no one has said yes or no.
Click to expand...
Click to collapse
SAME HERE! Someone must be able to answer yes or no right?
I've had the same thing with my walleye but it's bootloader unlocked so was able to flash a full factory image to restore it. If on a locked bootloader but you'd only be able to flash/sideload a full factory OTA image to try and rescue it (which I've no experience of trying)

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