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Hi Guys, I need some help
I am on MT-LV09xxxB137SP03/KitKat 4.4.2/EMUI 3.0 build. Recently I got a notification about an intermediate update before LolliPop: xxxB145: so I tried a OTA update which failed (no specific error, just "software update failed"). I downloaded manually the update, put that in the dload folder and tried a local update, failed for the same reason.
My phone is rooted via KingRoot (amazingly worked) but the bootloader is locked, so I wonder why the update fails.
With KingRoot there is an option to "Remove Root Permission" which I tried, thinking that it was the culprit. Then I tried to update and still it failed.
I was under the impression an OTA update fails only with a unlocked bootloader/custom recovery, but this does not seem the case. Any idea about what should I do?
Thanks,
Anubis
.
Hey man,
Just wanted to let you know: I have the EXACT same problem. Huawei AM7, KingRoot, OTA xxxB145 fail. I cannot further help, as I have no solution myself.
Hope someone can help.
Flash the stock image. Kingroot may have left some files behind even though you "uprooted" this the system is still seen as modified for purposes of the ota.
Milly7 said:
Flash the stock image. Kingroot may have left some files behind even though you "uprooted" this the system is still seen as modified for purposes of the ota.
Click to expand...
Click to collapse
Did a factory reset, still software update fail. Then tried to install stock rom over the stock rom, but software update still fails...
Did you try local update from internal or external SD card?
Yes, tried that, but same 'software update fail' problem...
Are you sure that you are flashing the correct file for your specific variant? You cannot flash TL10 on L09, etc. It will give the error if you do that.
I found the problem:
1) When installing an OTA there is a check on the file system first and if it fails, the update is aborted
2) KingUser/KingRoot leaves the file system in a dirty state (there is a kinguser.apk left in /system/app) so the check fails
3) to install a clean OTA you need to have a clean recovery so you need to:
3.1) unlock the bootloader (to be able to install a stock recovery)
3.2) download the update (e.g. ...B145) you want to install
3.3) use the Huawei extractor to get the recovery.img file from the package
3.4) flash the stock recovery
3.5) upgrate with the OTA
I discovered it step by step. Basically you need to unlock the bootloader to fix things and therefore it is a waste of time to user KingRoot/KingUser in the first place: but faster/cleaner to unlock the bootloader and install SuperSU.
Anubis
Still doesn't work I had the same but also had twrp recovery, I have my unlock code but no matter what adb I use I get remote command not allowed for trying to get stock recovery back or parse file failed with unlock code.
Any ideas would be much appreciated.
Anubis1965 said:
Hi Guys, I need some help
I am on MT-LV09xxxB137SP03/KitKat 4.4.2/EMUI 3.0 build. Recently I got a notification about an intermediate update before LolliPop: xxxB145: so I tried a OTA update which failed (no specific error, just "software update failed"). I downloaded manually the update, put that in the dload folder and tried a local update, failed for the same reason.
My phone is rooted via KingRoot (amazingly worked) but the bootloader is locked, so I wonder why the update fails.
With KingRoot there is an option to "Remove Root Permission" which I tried, thinking that it was the culprit. Then I tried to update and still it failed.
I was under the impression an OTA update fails only with a unlocked bootloader/custom recovery, but this does not seem the case. Any idea about what should I do?
Thanks,
Anubis
Click to expand...
Click to collapse
u need to be unrooted to proceed ota. ..
Okay,
I have been trying over and over but there is no way I can perform an OTA. Here's the situation:
- The bootloader is unlocked
- Current Firmware: MT7-L09 ... B137SP03. According to the updater it should go with MT7-L09 ... B145
- OTA fails: on WiFi, local update (SD), forced (three buttons)
- In the systems/app folder I have this "KingUser.apk" app, has been left hanging there by KingRoot when I removed it
I was told to reinstall the stock recovery and try a local update, here's what I did:
1) I downloaded again the current FW (B137SP03) from here: http://www.huaweiblog.de/huawei/firmwareupdate-b137-fuer-mate-7-ota/
2) extracted update.app, opened with the Huawei Extractor, got recovery.img from update.app
3) rebooted the Mate 7 (vol down + power) in fastboot mode
4) flashed the stock recovery: fastboot flash recovery recovery.img, got an ok
5) rebooted
6) put update.zip in the dload folder of the SD, performed a local update --> failed as usual
Is there anything I am doing wrong?
Anubis
Anubis1965 said:
6) put update.zip in the dload folder of the SD, performed a local update --> failed as usual
Is there anything I am doing wrong?
Anubis
Click to expand...
Click to collapse
"UPDATE.ZIP" ??? I wonder that stock recovery may flash a zip file.
Check elsewhere in this forum the matter of the trash files left by kingroot, intead...
tuddu said:
"UPDATE.ZIP" ??? I wonder that stock recovery may flash a zip file.
Check elsewhere in this forum the matter of the trash files left by kingroot, intead...
Click to expand...
Click to collapse
Did you read what I wrote?
The OTA is called update.zip and you can perform an update by putting it into the dload folder of the SD card and then using the updater or with a forced update (three buttons boot).
The recovery file is called recovery.img and it is inside the archive update.app which is inside update.zip
Anubis
Correct. But you wrote "put the update.zip file in the SD folder".
I suppose you mean the EXTRACTED update.app file in the SD folder.
That's it.
Anyway, peace and love.
tuddu said:
Correct. But you wrote "put the update.zip file in the SD folder".
I suppose you mean the EXTRACTED update.app file in the SD folder.
...
.
Click to expand...
Click to collapse
No. I put the update.zip file in the dload folder of the SD card.
About removing KingRoot/KingUser after the self-removal option failed, I have only heard about installing SuperSu. Are you referring to it? Because that would imply to install a custom recovery, install supersu, clean-up, unroot via supersu, reinstall the stock recovery and then perform finally the OTA.
Paolo
:good:
oh well... Did everything (KingUser was removed with the support of SuperSuMe), reverted back to the stock recovery and guess what? Software update failed as before.
I guess I'll have to stay with my firmware until lollipop or a custom rom based on lollipop will come
Anubis
Anubis1965 said:
oh well... Did everything (KingUser was removed with the support of SuperSuMe), reverted back to the stock recovery and guess what? Software update failed as before.
I guess I'll have to stay with my firmware until lollipop or a custom rom based on lollipop will come
Anubis
Click to expand...
Click to collapse
Hello,
tuddu is wright. The file which must be put in the dload folder is update.app and no update.zip.
grofock said:
Hello,
tuddu is wright. The file which must be put in the dload folder is update.app and no update.zip.
Click to expand...
Click to collapse
I wish it would be that easy. It makes absolutely no difference whether I put in dload update.zip or its unzipped content.
the message is always "software install failed".
Anubis
Anubis1965 said:
I wish it would be that easy. It makes absolutely no difference whether I put in dload update.zip or its unzipped content.
the message is always "software install failed".
Anubis
Click to expand...
Click to collapse
You should do a clean install ( 3 buttons ) of the full B137 firmware, it was happening also with my phone and I solved the issue in that way.
After the flash you'll be on a clean stock B137 so you can put the "update.zip" in the "dload" folder ( it's an OTA update, not a full update.app firmware ) and be able to get the latest B145 :good:
Dear All,
Please help me on this, i have root and unlocked my phone since last month, now i can't upgrade with official update. I download multi- tools [HONOR_6_and_6Plus_Multi-Tool ] from xda forum but i have no idea how to recover, someone can guide me step by step. Thank you.
P/S: when i try to upgrade to the latest official update B396, after download complete, the phone restart and show error "software install failed". when i load to fastloader the phone is show unlocked.
derrickgoi said:
Dear All,
Please help me on this, i have root and unlocked my phone since last month, now i can't upgrade with official update. I download multi- tools [HONOR_6_and_6Plus_Multi-Tool ] from xda forum but i have no idea how to recover, someone can guide me step by step. Thank you.
P/S: when i try to upgrade to the latest official update B396, after download complete, the phone restart and show error "software install failed". when i load to fastloader the phone is show unlocked.
Click to expand...
Click to collapse
Have you tried this ?
http://forum.xda-developers.com/showpost.php?p=57271268&postcount=6
Install a stock recovery, and after you can update. And after install your recovery and root it again.
It's work for me.
Send from Huawei Honor 6Plus PE-TL10
right now on which rom your device is running...
if custom..then please download stock full rom b390 zip file & extract it...find UPDATE.APP & put it in dload folder of your sd card..then power off phone...and start with all 3 buttons(vol+ , vol- & power)..automatically installing stock rom..then try to upgrade b396 ..if it is ota update..then put update.zip file in dload folder of your sd card...then open updater/local update/update.zip..& proceed.
Hi,
I have MT7-L09 from Europe, I'm on B331, unlocked bootloader, rooted, with stock recovery and a lot of free space on both internal storage and SD card.
Today I received OTA update for B571. Downloading the file is okay, but when I reboot to install, it say that update failed because it failed to check the update files and asking me to download the package again. I tried again and again but I still got the same error message.
So I searched here for a solution, and I found that I should first install B560. I downloaded the full package and installed from local storage but once again the update failed. Then I tried to install the update package, but it failed too...
Now I just don't know what to do to upgrade to MM because update does not work at all !
Can anyone help ?
I have the same problem,but I'm on marshmallow L09C900B500
Okay, here's the solution I found myself.
I had to download full OTA B331 (which was the version that was already installed on my device), and then install it. Once done, just installed the update normally and it worked.
Now my device has Android 6.0 and EMUI 4.0 but I'm now looking for a root solution.
I have been trying to revert to stock with no luck. What I want to do is install the latest update, but I can't because I had twrp installed. I flashed the original recovery. The problem is when I try to use eRecovery I get "Getting package info failed" error. when I try to download the b385 full update for the FRD-L04 I get a dead link. I was able to download the rollback package, but will I be able to get back to the latest version after I install the rollback package? when I try to use other update packages for my phone I get "Incompatibility with current version" error. Do I need to lock my bootloader in order to update? The good news is that my phone works fine, bad news is that I can't up date.
build number: FRD-L04C567B385
Thanks
this link will help you
https://forum.xda-developers.com/honor-8/how-to/to-emui5-custom-roms-tested-openkirin-t3638445
alimir98 said:
this link will help you
https://forum.xda-developers.com/honor-8/how-to/to-emui5-custom-roms-tested-openkirin-t3638445
Click to expand...
Click to collapse
Thanks for the link, I just been to heck and back with this phone. first I uninstalled Magisk. After that my phone wouldn't boot, it would just hang on the blue screen after the initial boot screen. I tried to find a stock boot Image for my version. Once I installed that my phone would boot loop so I managed to get into fastboot and flash TWRP. Once in TWRP I restored my B360 backup and got my phone working again. Then I flashed the stock recovery. Tried to boot into the stock recovery but that wouldn't load. Some how I got it to install the rollback package and now i'm at version B300. Good news is I'm back to stock and can boot int the stock recovery. Time to see if I can update to the latest version.
Edit I think I might have a problem. It won't let me update also it shows my phone as "FRD-L04C900" not "FRD-L04C567" is there any way I can fix this?
srgrusso said:
Thanks for the link, I just been to heck and back with this phone. first I uninstalled Magisk. After that my phone wouldn't boot, it would just hang on the blue screen after the initial boot screen. I tried to find a stock boot Image for my version. Once I installed that my phone would boot loop so I managed to get into fastboot and flash TWRP. Once in TWRP I restored my B360 backup and got my phone working again. Then I flashed the stock recovery. Tried to boot into the stock recovery but that wouldn't load. Some how I got it to install the rollback package and now i'm at version B300. Good news is I'm back to stock and can boot int the stock recovery. Time to see if I can update to the latest version.
Edit I think I might have a problem. It won't let me update also it shows my phone as "FRD-L04C900" not "FRD-L04C567" is there any way I can fix this?
Click to expand...
Click to collapse
I think you will have to restore you oeminfo partition backup through twrp.
On mr FRD-L09, I had to relock my bootloader, then get the rollback package and put the .app on my SD card and hard flash it, then do the same with the rom .app file. Thet got me back to stock marshamllow, and I just let all the updates run through until I'm now on the latest.
Stock is missing some bits, and has some irritations, but the camera is sooo much better than custom roms, and GPS works, as does Android Pay etc. I've not bothered rooting, AdGuard does the ad-blocking and the rest is liveable.
Well I think I'm my phone is screwed. I can't boot into recovery and when it boots it bootloops once and then it is stuck on the "your device is unlocked and can't be trusted. Fastboot still works fine I can lock and unlock the bootloader. I can flash Recovery and TWRP in Fastboot but neither one will boot. I think I might have flashed the wrong update or it happened when I flashed the rollback package. I want to try DC Phoenix but they won't let me buy credits because my PayPal account is unverified. I have downloaded the "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" from the hihonor.com site. I extracted it and flashed the recovery, boot, and system image through fastboot. The phone still won't boot into recovery or boot into the OS. Is there a way to fix this or is it time for a new phone.
Thank you everybody for your help.
Ok my phone is fixed. What I did was buy 15 credits for DC Phoenix and flashed the "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" package. When I rebooted my phone it automatically went into ERecovery and downloaded and installed the B162 update. I was able to fully boot after that It updated to B360 and then B388.
Thank you everybody for your help.
srgrusso said:
Ok my phone is fixed. What I did was buy 15 credits for DC Phoenix and flashed the "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" package. When I rebooted my phone it automatically went into ERecovery and downloaded and installed the B162 update. I was able to fully boot after that It updated to B360 and then B388.
Thank you everybody for your help.
Click to expand...
Click to collapse
How did you flash the file you mentioned above? Did you put it on the SD card and used TWRP?
Also, what is so special about that file?
I have the L14 (64gb US version) and just about the same exact problem you describe.
If you have any extra steps that would help me recover mine that would be great.
anosis said:
How did you flash the file you mentioned above? Did you put it on the SD card and used TWRP?
Also, what is so special about that file?
I have the L14 (64gb US version) and just about the same exact problem you describe.
If you have any extra steps that would help me recover mine that would be great.
Click to expand...
Click to collapse
Sorry for replying so late, hopefully you fixed your phone if not here is a link with some more information.
https://www.dc-unlocker.com/DC-Phoenix-flash-repair-tutorial
I followed the instuctions for the honor 7. I would recommend finding the full update firmware for your phone. It took me a lot of googling to find it. Make sure it is the correct firmware, you need to match the numbers before the B-- for me it was (FRD-L04C567) and for you it would be (FRD-L14????) I hope this helps.
hi sir
srgrusso said:
Ok my phone is fixed. What I did was buy 15 credits for DC Phoenix and flashed the "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" package. When I rebooted my phone it automatically went into ERecovery and downloaded and installed the B162 update. I was able to fully boot after that It updated to B360 and then B388.
Thank you everybody for your help.
Click to expand...
Click to collapse
hi sir
I try to install "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" this package in my honor 8 with dc phoenix but its not working, its flashing but its not booting, please help me.
my mobile model number is honor 8 frd-l04
sunneellkumar said:
hi sir
I try to install "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" this package in my honor 8 with dc phoenix but its not working, its flashing but its not booting, please help me.
my mobile model number is honor 8 frd-l04
Click to expand...
Click to collapse
After you flash the firmware, you must format data with emui recovery, and it will boot up
After trying different methods, this one works
Download
1 .Honor 8_FRD-L04_Rollback_Package_from_Android7.0 to Android 6.0_C900B300
2. Honor_8_Firmware_FRD-L04_Android_6.0_EMUI-4.1_C567B122_United_States_Nonspecific
Put on dload (sd card) #1 after shutdown the phone and put on the folder dload (Sd card) #2. after reboot your phone starts with android 6.0
Try this
sunneellkumar said:
hi sir
I try to install "Honor 8_Firmware_FRD-L04_Android 6.0_EMUI 4.1_C567B122_United States_Nonspecific" this package in my honor 8 with dc phoenix but its not working, its flashing but its not booting, please help me.
my mobile model number is honor 8 frd-l04
Click to expand...
Click to collapse
Ok so i had the exact problem, im not sure if this will help but what I did was flash my cust recovery system and boot through bootloader, I then put the dload folder on my sdcard with the update.app in it, from there I put my phone into download mode so hold all 3 buttons until it goes into download mode. Once there it will automatically install the update.app, and you should be good to go. If not than go to recovery mode do a factory reset and wipe the cache and see if that works.
Hello guys,
long story short, I had the notification that a new update was released for my honor 8 FRD-L09C432 (B403, I was on B402), so, since I was rooted and with TWRP installed, I decided to unroot and install the original eRecovery.
Something went wrong and the system was damaged, so I flashed the B360 version first and after the B394. Now the phone is working really good but I can't install the new versions (B402 or 403). I tried:
flash the update from TWRP, not working
search the update from the dedicated option in the settings, no update found
tried to have it from the original eRecovery, error to find the info from the server.
tried also to update from the version B394 before unlock the bootloader, but it failed.
Am I missing something?
Use the get update through DNS thing in FF. It worked for me at least. Make sure the firmware is approved.
Days Tech said:
Use the get update through DNS thing in FF. It worked for me at least. Make sure the firmware is approved.
Click to expand...
Click to collapse
Hi Days Tech, could you please explain better what do you mean? Is there a link of some tut that I can follow?
Thanks!
Ok now I have the point, thanks for this tip!:good:
Flash TWRP.
use data.zip file and flash it via TWRP. (only download from FullOTA-MF PV file)
reboot and you are done. you will have updater in settings.
now you can flash the update.zip file via dload.
dlaod guide in my signature.