Related
I have read a few threads about this issue, but none of them seem to be the same exact problem..
Right now I am running ParanoidAndroid 2.15 with InstigatorX 6.3.6 kernel.
When I first noticed the problem I was on PA 2.13/IX 6.3.6 I believe and I was using the UCLF6 modem.
My network connection was fine until one day I noticed that I had 0 connectivity and when I tried to make a phone call it said I wasn't registered on the network.
Sooo the issue..
My network connection constantly shows that I am not connected to the ATT network, sometimes the network is out for a good 5 minutes or so before it connects to it again. When it does connect to the network it usually shows up as connected to the Edge network..once in a while it will show 3g; I used to have full bars of 4g/hspa.
After a few minutes go by, the network connection cuts off and I am again once disconnected from the network.
From the time I had no problem with my connection to when it started disconnecting from the network I have no idea what happened.
Yes, I do flash ROMs a lot, but this seemed to happen over night. (I had not messed with my ROM for a good while and then BAM my network blows 'all of a sudden')
Things I have tried..
I have tried different roms, different modems, I have tried the whole airplane mode deal, tried pulling the batter, I have reverted back to stock using Odin and the stock ROM file. My IMEI number shows up correctly, my settings are default as far as allowing data connections ect.
I am not sure if there is anything I can do besides call up the warranty department and try and get a new phone, but I wanted to ask here before I did that.. I've already returned my phone like 2 or 3 times since February lol.
Try getting a new SIM card from AT&T. There is a $10 fee for it, but I had a similar problem and this fixed it for me. My phone would lose service and say "No SIM card inserted" then I would hit restart and everything would work except phone calls. I had to remove the SIM for a few minutes and put it back in in order to make or receive calls.
Sent from my SGH-I727 using xda app-developers app
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Well dang, I was wishing and a praying I'd come back to some good news lol. Oh well
mtu_husky said:
Not sure if this will help or not, but in the past I have had AT&T "re-initialize" my phone on their end and it has fixed some connectivity issues.
Good luck!
Click to expand...
Click to collapse
happened to me today. att rep told me i need ti turn gps on all the time bulls***!
Sent from my SAMSUNG-SGH-I727 using xda premium
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
askpcguy said:
Backup and odin back to stock I727UCLF6 and see if the problem goes away. If yes then its possible you need to look for the AT&T LTE APN settings.
Click to expand...
Click to collapse
I've tried using Odin to stock ICS and also GB, but the problem still occurs =\
Did you unlock it?
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
canadianclub said:
Hey,
Did you unlock the phone? I have a similar issue, having had tried many different modems kernels and ROMs including the stock ones. It turns out that if the phone is unlocked then it will lose connectivity to lte and 3g. I get edge sometimes and one bar max but I cannot make a call out ever.
Unlocked it as I was travelling in the states and now Roger's says I voided my warranty by unlocking it. Tried a different sim card but I am only able to text right now, no calls. The only silver lining is the big three are starting to lower their prices a bit to compete with new competitors.Then again they make budget brands like koodo and public mobile to directly compete with the new entrants so unless the crtc steps in looks like we'll always get gouged.
Click to expand...
Click to collapse
Unlock it as in use it with a different carrier right? No I havent done that, just rooted it.
I've never had any problems with my connection until this JB rom I had on it =\
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
askpcguy said:
But have you verified the imei shown in settings > status is the same as what is on the sticker under the battery?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
Yes, they are the same :crying:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
askpcguy said:
Are you able to rule out the sim card as the problem?
Sent from my SGH-I727 using xda premium
Click to expand...
Click to collapse
I'm not 100%, but I don't have any warnings about my SIM card or anything
Same boat
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
On Rogers, if I select GSM only, it will register on the Network and connect with EDGE speeds
It has been Carrier unlocked at some point but it was working that way for a while. You can check by using this service code: *#7465625#
Tried multiple SIM cards that work with other phones.
Verified that the IMEI number matches what is on the sticker *#06# Rogers told me if I can make calls on the GSM network than the IMEI isn't blocked. Don't know if that's true but it makes sense.
Went back to stock everything (Modem, CSC, ROM) then I upgraded to ICS OTA.
Enable SIM lock, Disabled SIM lock.
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
I've got another 717r coming to me. I think I'll try backing up the EFS folder and restoring it on this phone just to verify it's not corrupt or a blocked IMEI.
pot srarnewi
tweebs said:
I'm having the same issue with my Galaxy Note 717r on Canadian carriers Rogers and Telus
I keep getting the Error 'Not registered on Network'
How do you know that carrier unlocking blocks you on the 3G/LTE networks? Can the carrier be relocked?
Click to expand...
Click to collapse
I'm not sure about that one.
But what ROM do you use? It seems like this only happens with people who have JB ROMs..it looks like..
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
I just called ATT , they did some kind of wireless number reset, nothing happened.
They are going to send me a new SIM card which I can test and see if that fixes the problem, but I'm not going to hold my breath though.
Click to expand...
Click to collapse
I am having the same issue. Did you receive the SIM card and did it fix it?
Try going to retail at&t store and show them. Get you a new device.
Sent from my SGH-I727 using xda premium
Hi guys,
I've been having this problem with my N5.
Its a d820 model, unlocked and rooted.
I have no signal, cant register to the network either.
I can use wifi with no problem too.
I changed the micro sim card with other carriers, same issue. I asked for a new micro sim to my carrier too (not cut), but still getting the same problem.
It's worth mentioning that the micro sim works flawlessly. Im using it everyday on an HTC One S and signal and data works perfectly.
When I first get the simcard on the N5, it asks for a reboot, after it comes back up, it shows strong signal, but I can't make any call or receive, no messages either.
After a few minutes, the signal goes down and it shows only emergency calls.
Going into mobile networks and searching for my carrier takes quite some time, but no matter how many times I try to select my carrier,it always comes back with not able to register in the network.
I did a factory reset, and went back to stock, and then performed the system updates to 4.4.4.
I flashed a couple of radios as well, but no luck.
The IMEI shows well, and its the same that shows on the box, so I guess no problems there with a corrupt IMEI.
Has anyone else had any problem like this? Any suggestions?
I've been reading some threads here, and I still have to try a different kernel/ROM, but if anyone else knows of a similar situation, I would appreciate any suggestions.
May be it has something to do wid preferred network...
If u use 3g go to dialpad
Type
*#*#4636#*#* phone info
Select modem as wcdma only...
If u use lte select lte only... See if this works
I think I already tried that, but cant remember for sure
Will give it a shot, thanks
Is the phone second hand?
Have you checked if the IMEI is blocked by the network?
sounds like you bought a used phone that has been blacklisted. if blacklisted, your phone wont work on any US carrier, and many Canadian carriers.
Yes its a second hand phone, and I don't know if it is blacklisted on USA, but Im in South America, so that shouldnt be a problem
And there are no carriers here working with N5 so they cant blacklist the IMEI either
(This doesnt mean that the phone doesnt work here, actually, my wife has another N5 that works like a charm here)
masok said:
Yes its a second hand phone, and I don't know if it is blacklisted on USA, but Im in South America, so that shouldnt be a problem
And there are no carriers here working with N5 so they cant blacklist the IMEI either
(This doesnt mean that the phone doesnt work here, actually, my wife has another N5 that works like a charm here)
Click to expand...
Click to collapse
the carriers dont have to work with the n5 to blacklist it. in other words, they can blacklist any phone that connects to their network. as soon as you connect to the network, they know your imei and other info about your phone. anyways, they blacklist your imei, so when your phone tries to connect, it cant. the agreement that carriers have in the US and Canada, could possibly be for all of the americas, or, in south america, they could have their own blacklist.
---------- Post added at 12:25 PM ---------- Previous post was at 12:23 PM ----------
googling, i found that carriers worldwide are sharing blacklists.
The GSMA, an international association of wireless carriers, also keeps a database that wireless carriers worldwide could check to prevent stolen phones from being reactivated on their networks.
Click to expand...
Click to collapse
I will check on that, I think I can just call my carrier and ask if that IMEI is blacklisted or not
masok said:
I will check on that, I think I can just call my carrier and ask if that IMEI is blacklisted or not
Click to expand...
Click to collapse
yup, thats the best thing to do. the people that first answer the phone, customer service, probably wont be able to help, maybe someone in tech. or, use this website to check(there art other sites as well).. http://swappa.com/esn
Well I just checked. IMEI not blacklisted on my carrier, also checked with swappa, not blacklisted either.
I used the *#*#4636#*#* to select wcdma as well as other options there, but still no go.
Also, under Mobile network settings, changed the preferred network type to LTE, 3G and 2G, but no luck
Tried Choose automatically the network, but still getting the message that its unable to register to the network right now and that I should try again later
I guess Im left with flashing some other ROM/kernel to see if it helps, unless someone has any other suggestions
masok said:
Well I just checked. IMEI not blacklisted on my carrier, also checked with swappa, not blacklisted either.
I used the *#*#4636#*#* to select wcdma as well as other options there, but still no go.
Also, under Mobile network settings, changed the preferred network type to LTE, 3G and 2G, but no luck
Tried Choose automatically the network, but still getting the message that its unable to register to the network right now and that I should try again later
I guess Im left with flashing some other ROM/kernel to see if it helps, unless someone has any other suggestions
Click to expand...
Click to collapse
call your provider first, problem can be on their end.
---------- Post added at 07:02 PM ---------- Previous post was at 06:58 PM ----------
also, what kind of nexus 5 is it, a d820 or d821? it would make a difference signal-wise. ones for north america, ones for europe. honestly, i have no idea which you would need http://www.phonearena.com/news/Differences-between-the-two-Nexus-5-models-D820-and-D821_id48985
I don't know if the problem is with the carrier, since I'm using the very same simcard with another phone and I have data and network with no problem.
The phone is d820, but I know it works here (my wife has the same one), network 2g and 3g work well here, LTE is the only thing that won't work here with this phone but I don't care about that
I'll keep looking just in case, and I guess tomorrow I'll flash different ROM
Sent from my Nexus 5 using XDA Free mobile app
masok said:
I don't know if the problem is with the carrier, since I'm using the very same simcard with another phone and I have data and network with no problem.
The phone is d820, but I know it works here (my wife has the same one), network 2g and 3g work well here, LTE is the only thing that won't work here with this phone but I don't care about that
I'll keep looking just in case, and I guess tomorrow I'll flash different ROM
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
If the problem is wid radio flashing a different rom won't matter ..
Have u tried flashing a factory image ?
I know flashing a new ROM wont help with radio, but I've seen that using *#*#4636#*#*, going into phone information and then Select Radio Band, gives me an error and force closes.
I've seen some threads about that, and someone saying that it was working on a CM ROM, so I was thinking of trying that in order to be able to select the radio band and see if that helps.
About the factory image, yes, I used the google images to go back to stock, and then performed the system updates.
Well I flashed Slim Rom, and was able to get into *#*#4636#*#* to change radio band. Tried them all, no change.
Played around with the preferred networks and no luck either.
I'm officially out of ideas, but I'll keep digging around to see what I can find.
Any suggestions welcome.
Also, I know that there is a known issue with the GPS signal on some Nexus 5, and there are a few videos on Youtube showing how to fix it (basically opening the back of the phone, and sticking a piece of paper under the connector).
Does anyone know if there is something similar happening with the radio? Does anyone have a photo of the phone showing which part would be the antenna?
One additional thing I noticed.
If I switch, or just take out and reinsert the micro sim, the phone asks for a reboot. After doing that, when the phone boots up, I see I have network (full bars), going into mobile operators, I can see my carrier, and I can register too. But I cant make or receive any calls or messages.
During this 10 minutes that I have this sort of fake signal, if I go into *#*#4636#*#* and phone info, I can see my carrier, but it doesn't show my phone number. Weird.
Lg nexus 5 network issue
i am facing the same issue with exus 5 .In my hometown in India,the phone simply shows "Emergency calls only" and shifts to normal working mode with full network coverage once i travel to other parts of my state (parts which probably has a better signal strength ,i dont know ).i have tried out changing the sim card and a factory data reset ..Both didnt help ..
masok said:
Hi guys,
I've been having this problem with my N5.
Its a d820 model, unlocked and rooted.
I have no signal, cant register to the network either.
I can use wifi with no problem too.
I changed the micro sim card with other carriers, same issue. I asked for a new micro sim to my carrier too (not cut), but still getting the same problem.
It's worth mentioning that the micro sim works flawlessly. Im using it everyday on an HTC One S and signal and data works perfectly.
When I first get the simcard on the N5, it asks for a reboot, after it comes back up, it shows strong signal, but I can't make any call or receive, no messages either.
After a few minutes, the signal goes down and it shows only emergency calls.
Going into mobile networks and searching for my carrier takes quite some time, but no matter how many times I try to select my carrier,it always comes back with not able to register in the network.
I did a factory reset, and went back to stock, and then performed the system updates to 4.4.4.
I flashed a couple of radios as well, but no luck.
The IMEI shows well, and its the same that shows on the box, so I guess no problems there with a corrupt IMEI.
Has anyone else had any problem like this? Any suggestions?
I've been reading some threads here, and I still have to try a different kernel/ROM, but if anyone else knows of a similar situation, I would appreciate any suggestions.
Click to expand...
Click to collapse
praveenkrishnan said:
i am facing the same issue with exus 5 .In my hometown in India,the phone simply shows "Emergency calls only" and shifts to normal working mode with full network coverage once i travel to other parts of my state (parts which probably has a better signal strength ,i dont know ).i have tried out changing the sim card and a factory data reset ..Both didnt help ..
Click to expand...
Click to collapse
Has anyone been able to track down the issue and get it resolved? I'm facing the same situation, and almost taking it to an authorized LG support so that they can change the motherboard.
So something weird has been happening since purchasing my mint conditioned note 3 on Sprint. Every time I was inside my home, my note 3 would lose LTE and stay on 3g. I was looking for answers and not finding a single thing. I came up with a solution myself and here is where the explaining begins. Be careful when purchasing a phone online as some are international phones (which we know). I happened to purchase an n900p note 3 model and it was actually made in China but my signal radios were set to Japan. If you are in the USA and using Sprint then do the following:
-Download from the play store an app called Samsung phone info
-After the install is complete open the app and open the menu on the left side
-Select Secret Codes
-Scroll down to settings and select Launch 0
-Choose Phone Information
-In the upper right hand corner there are 3 dots, choose radio baseband and select USA from Japan
-Enjoy LTE
Sent from my Note 3 using XDA Free mobile app
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
aaki_rocker said:
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
Click to expand...
Click to collapse
Are you rooted? Or on the default ROM for your device? The problem could be sprint uses CDMA not GSM, GSM is for devices without sim cards but I think is used on sprint for the sole purpose of emergency calls
Sent from my Note 3 using XDA Free mobile app
aaki_rocker said:
i am trying to use a n900p (sprint) unlocked phone with a gsm carrier in india.
in the *#0011# dialer menu it shows imei certi fail.
i have been searching for the 'imei certi fail -9' fix.
i searched on google but couldnt find a satisfying perfect solution.
will appreciate any help possible.
thanks.
Click to expand...
Click to collapse
But do you still have IMEI and Baseband version?
(look for the Baseband version and IMEI in the Phone INFO app).
ebs512 said:
Are you rooted? Or on the default ROM for your device? The problem could be sprint uses CDMA not GSM, GSM is for devices without sim cards but I think is used on sprint for the sole purpose of emergency calls
Sent from my Note 3 using XDA Free mobile app
Click to expand...
Click to collapse
the phone is rooted and running close to stock tw 4.4.4 rom.
true that sprint is a cdma carrier. but the n900p has all the gsm basebands which my carrier provides.
also phone has been internationally unlocked using sprint unlocker. (ssu.apk.)
vndnguyen said:
But do you still have IMEI and Baseband version?
(look for the Baseband version and IMEI in the Phone INFO app).
Click to expand...
Click to collapse
baseband is nk4 and my imei number is shown which starts from 99.
so i think everything is pretty normal here.
i am just concerned about the phone not activating and it refuses to register to any network. i've tried 3 different indian carrier sim cards.
aaki_rocker said:
the phone is rooted and running close to stock tw 4.4.4 rom.
true that sprint is a cdma carrier. but the n900p has all the gsm basebands which my carrier provides.
also phone has been internationally unlocked using sprint unlocker. (ssu.apk.)
baseband is nk4 and my imei number is shown which starts from 99.
so i think everything is pretty normal here.
i am just concerned about the phone not activating and it refuses to register to any network. i've tried 3 different indian carrier sim cards.
Click to expand...
Click to collapse
The phone might not be compatible with that specific carrier or you might have to take your sim card to the carrier and have them activate it but who knows.I took mine to Sprint and the guy asked me where I got the phone, I told him online. The problem with me having a Japan radio baseband set as default my LTE signal gets lost when I go in a building but when I'm outside, it picks back up again. If I switch the radio to USA I get 4g but then can't send/receive MMS. After a period of time on the USA baseband, it will completely lose signal and show up a black empty service in my status bar
Sent from my Note 3 using XDA Free mobile app
ebs512 said:
The phone might not be compatible with that specific carrier or you might have to take your sim card to the carrier and have them activate it but who knows.I took mine to Sprint and the guy asked me where I got the phone, I told him online. The problem with me having a Japan radio baseband set as default my LTE signal gets lost when I go in a building but when I'm outside, it picks back up again. If I switch the radio to USA I get 4g but then can't send/receive MMS. After a period of time on the USA baseband, it will completely lose signal and show up a black empty service in my status bar
Sent from my Note 3 using XDA Free mobile app
Click to expand...
Click to collapse
is there any permanent solution to get a signal ?
aaki_rocker said:
is there any permanent solution to get a signal ?
Click to expand...
Click to collapse
Not if the sim card isn't working I would contact the carrier and see if they can get your sim card entered properly for service to your device
Sent from my Note 3 using XDA Free mobile app
I'm not getting LTE on my Sony Xperia XZ with AT&T. I'm in the U.S but got the UK version from Clove UK because of the lower price and freebies with the preorder. The US and UK Sony Xperia XZ are the same model number and the whitepaper has all of AT&T bands. Both are F8331 meaning there is only one Single SIM version. However the most I get is HPSA (3G?). Calls work fine and voice is very clear and I get full bars, however I can't get LTE anywhere. My friend that is on AT&T and has an iPhone 6S gets LTE with no problem.
I'm thinking that it has to do with the LTE bands being disabled or because it is a UK phone. I understand not getting Wifi-Calling or VoLTE because I didnt get the phone from AT&T but rather unlocked. But I should be able to get LTE, I might be wrong though. Could I possibly get the problem fixed by flashing the phone to a U.S firmware maybe? If anyone could help I would appreciate it.
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
augie7107 said:
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Click to expand...
Click to collapse
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
Thanks for your help also. I figured that flashing the US firmware would disable the fingerprint scanner. My phone now shows 4G after I tried the solution to the first reply. Good to know it's the same as LTE. I don't regret buying the phone from the UK bc everything is working out fine.
twinkie said:
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
Click to expand...
Click to collapse
I tried what you suggested but it still shows 4G. The options are still the same. Apparently it is the same as LTE just shows up as 4G. Thanks though for the idea. It was worth a try.
In the UK LTE bandwidth is marketed as 4g.
You've purchased a UK Sony with UK firmware hence you will see a 4g symbol rather then LTE.
rmadrid7 said:
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
Click to expand...
Click to collapse
My pleasure
Sent from my F8331 using XDA-Developers mobile app
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
How did you succed to flash without loader.sin for F83xx ?
enrique71 said:
How did you succed to flash without loader.sin for F83xx ?
Click to expand...
Click to collapse
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
peltruquin said:
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
Click to expand...
Click to collapse
Thanks, I figured it out. Appreciate the response. :good:
Thanks! That makes sense. Is there a way to test the speed? And so you are saying 4G is LTE, is that right? My XZ Premium, also from Clove, now says 4G so I should be good to go, right?
I have the UK Version, trying to use it in the US on AT&T. If I did my research correctly, the phone can support 3 out of AT&T's 4 lte bands, but I'm only getting the H and H+ icon. I know that in the UK, the 4g icon means lte, but I'm pretty sure that H and H+ mean HSPA and HSPA+, not LTE. Is there anybody in a similar situation that is able to get 4g? And if so, do you mind posting your APN settings, or the steps that you took to enable 4g on the phone?
Mine shows 4G/4G+ (which is LTE).... The only bummer here's that it's super low where I live. I know my previous OP3T got higher service bars but right now I'm fine because I use WiFi 99% of the time. The settings I use are for the ATT PRODATA apn (you could just search for those settings on Google) and the phone also set to 4G preferred under mobile network settings. Hope that helps
Sent from my G8141 using Tapatalk
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
CWeaver34 said:
Is your IMEI on your AT&T account your XZP one? If so, that's your problem. I went through that already. I had support switch it to my Pixel and instantly got LTE on my XZP.
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I wonder why that's the case. My previous phone was an unlocked verizon lg g3, which didn't have all the lte bands on the phone. I'll have to try w a friend's sim or something and see I get lte then. That's the only way I know to test this.
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
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I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
CWeaver34 said:
Who knows? I have the G8142 model. Perhaps they weren't a fan of it. I was on AT&T years ago with my OPO and Nexus 5 and had no problems (signed with Nexus 5 IMEI). I switched to Fi then until a few weeks ago when I switched back.
I spent days trying different APNs and toggling data connections. I couldn't get anything. I even tried putting the sim back in Pixel and couldn't get LTE. I found a thread from years ago on AT&T's website about a guy having the same issue. I did the chat support on their website and asked they guy to switch my IMEI and gave him my Pixel one. I restarted both phones and got LTE and both of them almost immediately after he did it (while still in chat).
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Superfish86 said:
I just found my old at&t g3. If I ask them to change the imei on the account to this one, will they do it, or should I play dumb and just act like the imei is wrong and ask them to check it?
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I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
CWeaver34 said:
I told the chat dude that I couldn't get LTE and I was pretty sure it was because my IMEI wasn't an official AT&T phone. He said that was probably why and I asked if he could switch the IMEI for me and he said yes, then I gave him the new one.
You could always say something along the lines of your phone breaking and just need to switch to an older phone for the time being, then ask if they can change the IMEI.
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I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
Superfish86 said:
I just had them switch it back to my G3, you were right in that they thought for some reason it was a 2g phone, the rep confirmed that AT&T is now sending data on their end, but I'm still not getting it on my end. Would you mind posting your preferred network type, and apn settings?
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Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
Superfish86 said:
Nevermind. The rep called me back and it was fixed. Now getting the 4g and 4g+ symbol on the phone. Thanks for the help
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Not a problem. Glad it worked! :good:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
reiriop said:
Does LTE not show up in the status bar for you? I have the international model as well and LTE often shows above the signal in the status bar. I also still have my Z5P, I factory reset the device and had a different AT&T sim added to my account and put in and there was no connection. One of the reps added APN settings and it started working, but it only shows H,H+,4G, or 4G+ and not LTE. I don't have it with me right now so I can't check the differences between the settings right now.
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If you have the G8141, when it displays 4G/4G+, it means you're connected to LTE. This threw me off at first too because I'm not used to seeing that.
Sent from my G8141 using Tapatalk
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
reiriop said:
I don't think there are differences like that between the two models, I have the G8142 and LTE shows very often above the status bar. It sounds like your APN settings may not have been correct during the provisioning process.
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So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
4G and LTE are the same thing internationally. Some regions on Sony firmware call LTE by different names- for example the Nordic firmware calls it 4G while central Europe 1 calls it LTE.
Jake_09 said:
So far from what I'm seeing around here on the forums, the G8142 does actually show LTE whereas the G8141 shows 4G rather than LTE. You can actually verify this by downloading the app Cellmapper which will show you which towers you're connected to, which frequency band you're using and which connection type you're using.
Trust me, I went through this process already because everyone with the UK model (like me) shows 4G and everyone with the Dual SIM shows LTE. Another forum member explained to me that this is because of market differences in the UK being that they don't advertise LTE but rather only 4G (which is actually more accurate with regards to the connection type).
Sent from my G8141 using Tapatalk
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Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
reiriop said:
Ya, ignore what I said earlier about the APN settings, I fixed them but LTE is not showing up in my Z5P, it's still only 4G/4G+. I originally thought that I had the Central Europe ROM on the Z5P but I did a factory reset and it seems to be something else based on the default language, but I can't figure out which one it is. Anyway another difference I see between the XZP ROMs is that the US ROM has more signal bars than the one on my XZP, can someone let me know how to find what ROM I have since the build number is the same for each of them it seems?
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Sounds like you have the UK ROM. Mine does both of the things you mention. Usually only 2 bars and shows 4G/4G+ when I'm connected to LTE. However, the signal bars thing may actually be due to poor signal because in some areas around where I live, I will actually get full bars of 4G/4G+
Sent from my G8141 using Tapatalk
If the UK ROM does not show LTE it's not the one that I have. I was saying LTE shows up on my XZP but not my Z5P, I think my Z5P was from Taiwan but I'm not sure, I bought it on Amazon. My wife has the US XZP and that's the one I was comparing the amount of signal bars with. I would still like to know how to actually view what region firmware is installed though, I haven't found a good answer anywhere yet.