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Case-Mate Tough Case Best Out There! Read my review!

I will start this review by saying that I have owned a variety of different phones ( i get a new phone every 5-6 months) and with each of these phones i buy an expensive case (roughly 20-30 dollars)
The Case-Mate Tough Case beats them all.
I read every review on this board and decided to go with the Blue and Black Case-Mate Tough Case and it has been great.
The included screen protector is a great touch and the hard plastic and soft silicon allows for a great feel and great protection.
The case is easy to take off and looks great (the colors really make the phone unique because you do not see a high quality case that comes in different colors for any phone, many people were impressed when i pulled out my phone asking to feel it and hold it)
Three of my buddies all have Nexus Ones and they all ordered the Tough Case in different colors, two of my buddies were using Otterbox and they both agreed that the Case-Mate was not only more ergonomic it just looked and felt better and did not add the extra bulk the Otter did. Even tho I have never used an Otter extensively I do agree with their impressions just from holding their phones and holding mine and comparing them.

i 7use the tough case too and i gotta say, its great

I'm going to agree that it is an awesome case and I'm glad I decided to purchase it, especially over the otter box. I am going to disagree with the supplied screen protector. It was crap. I love the clarivue ultra clear protector, Its reusable, washable, no adhesive (static based) and You can't even tell I have it on. Ultra smooth, ultra clear, no glue.... awesome.
Sent from my Nexus One using XDA App

I have one ordered and it should be here next week. I need a holster for mine. Do you all know of one that will fit this case? Will the Seidio holster work for it? Thanks.

I have the black/black case mate tough case. The only and i mean only problem i sometimes have is that when I put the phone back into the hard shell, sometimes its hard to get the volume down button to work. That can be fixed by doing a little adjusting. I love this case and I wouldn't own anything else...

you guys got me interested in this case. how bulky does it make the nexus looks? the black/red looks pretty hot.....

I want it, but its cheap shipping option says it will take 3-4 weeks to Canada
even the $20 shipping says 8-14 days and with fedex... I pay brokerage..... why can't they do usps expedited?

tigerin said:
you guys got me interested in this case. how bulky does it make the nexus looks? the black/red looks pretty hot.....
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It does add a little bulk, i'm not going to lie to you. However, in return your getting a sexy case plus a ****load of protection. You just simply can't go wrong with buying one of these cases. You definitely get what you pay for.

Mr.Kakarot said:
I want it, but its cheap shipping option says it will take 3-4 weeks to Canada
even the $20 shipping says 8-14 days and with fedex... I pay brokerage..... why can't they do usps expedited?
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In the UK, prices were best from eBay/Amazon market place... I paid £16.90 shipped for mine.

i<3myphone said:
I have one ordered and it should be here next week. I need a holster for mine. Do you all know of one that will fit this case? Will the Seidio holster work for it? Thanks.
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i use the nite ize holster with the tough case. http://www.niteize.com/collections/rugged-phone-cases/products/clip-case-cargo-medium

I bought black/blue on Friday. Tracking says it will be here today. I was going to write a review, but you beat me to it!
I report back to say if I like it or not.

To those who ask about bulk. Its adds a little bulk, but not as much as the otter box. Not even close if you ask me. And personally I feel the phone fits better in my hand with the case on. It doesn't feel like it will slip out.
Oh and the tough case gets double props for being able to buy the colored rubber inner sleeves separately without buying a whole new outer hard case with it.
Sent from my Nexus One using XDA App

i honestly like the otterbox a lot better. its probably type of protection but i like that the ports are covered. u never know when something might get in there

My only gripe with the Case-Mate tough case and this is extremely minor is that because the hard case does not entirely cover the soft case, any lint that you might have in your pocket is attracted to the soft case.
Whenever I put my case in my pocket, it always attracts a little dust. Not enough to warrant getting a new case, but something that you should be aware of.
I used to use the Seidio Innocase II Surface, but it would keep cutting into my invisibleshield which ended up getting scratched off on the sides.
I definitely do love the case-mate though.

android01 said:
i use the nite ize holster with the tough case. http://www.niteize.com/collections/rugged-phone-cases/products/clip-case-cargo-medium
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I took a look at the cases after your linked that and im very impressed!
being an elevator mechanic i snag my phone case on just about everything and have spent far too much money on holster. Does the medium size work well for you? i find that since the nexus one is a little longer then most bbs some cases the flap will not fold over at the top.

That case would suck for a nexus
Sent from my Nexus One using XDA App

Did you try the tracking app from android market?
Sent from my Nexus One using XDA App

I agree tough case by case mate is the best our there.
Sent from my Nexus One using XDA App

you guys got me sold on this case. jus ordered it on friday. i'm currently using the seidio innocase 2 w/ holster. i like the fit of it, but it really is tight on there. i literally have to use a knife to split it from the back just to take it off...

The Most Perfect Case EVER, and it's only $4 BUX!

Often times when a new phone come out, I take a chance and order a cheapy case on eBay for $2 and end up throwing away when it arrives due to it being cheap mis-fitting junk.
However, I came across the cases listed below from seller AccStation on eBay, and decided to take a chance. They sell them for $3.50 with free shipping (tho I had to pay tax since I'm in CA). It arrived and was like Christmas day. I'm not even kidding. I've had hundreds of mobile devices, and thousands of cases in my life, and this is hands-down the most 100% perfect fitting, most amazingly cut case I've ever bought, and it was only four bux! The camera cutout is EXACT, it's like the phone was dipped in the rubber. There's no lose\off-cut pieces. The shell is incredibly thin, and it's a material that doesn't stick to the inside of your pocket when you put it in and out.
I am ordering more from this seller to have as backups. Right now they're out of stock, so they raised the price to $100 to not sell any, but watch their website and grab them when they're back in stock. I can't even begin to tell you how impressed I am with the quality and fit of this case, it's as if my phone was dipped in the rubber, it just is 100% spot-on!
http://www.accstation.com/chtcdesisc05.html
and
http://www.accstation.com/chtcdesisc04.html
And no I don't work for this company, haha.

Bought what appears to be the same case in gray (clear frost smoke circle) from amazon for $4.99. The amazon seller was eforcity I believe. Case is amazing I have to agree.
Sent from my HTC Inspire 4G using XDA App.

blackviper71 said:
Bought what appears to be the same case in gray (clear frost smoke circle) from amazon for $4.99. The amazon seller was eforcity I believe. Case is amazing I have to agree.
Sent from my HTC Inspire 4G using XDA App.
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Yeah, AccStation and eForcity are the same company... based out of Costa Mesa I believe. I think they're just an importer from china... and like most they get crap 99% of the time, but this is certainly one of the 1% when they got it absolutely right.

I ordered a 2 pack of those before I got my phone. I used it for about a week before switching to the Best Buy/seidio case. The TPU cases fit great , I just didnt like that they were flush with the camera lense so no protection if you laid it down on the back. Also (only happened once) I had the case bind up somehow and jammed the volume down key pressed. Im still hanging on to the case though, Im sure Ill switch back and forth between the two.

That would certainly explain the similarities. Hahaha. And I agree on the camera coverage. It just misses going past the camera to protect it.
bella92108 said:
Yeah, AccStation and eForcity are the same company... based out of Costa Mesa I believe. I think they're just an importer from china... and like most they get crap 99% of the time, but this is certainly one of the 1% when they got it absolutely right.
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Sent from my HTC Inspire 4G using XDA App.

I don't know if this is the same case on eBay: http://bit.ly/f4LAJp
Looks like a good deal if what you describe is true.

kboyts said:
I ordered a 2 pack of those before I got my phone. I used it for about a week before switching to the Best Buy/seidio case. The TPU cases fit great , I just didnt like that they were flush with the camera lense so no protection if you laid it down on the back. Also (only happened once) I had the case bind up somehow and jammed the volume down key pressed. Im still hanging on to the case though, Im sure Ill switch back and forth between the two.
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Mine has about a 1mm protrusion around the camera so the lens doesn't lay flat against a surface. It's one of the reasons I preferred this case to any others. The camera lenses have a plastic cover over them to begin with, so they're fairly resistant anyhow. I just don't like how some cases add so much bulk to the back of android phones, mainly because of the camera.
I haven't had a volume key issue, that would be annoying.

egyan said:
I don't know if this is the same case on eBay: http://bit.ly/f4LAJp
Looks like a good deal if what you describe is true.
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Your linky is dead. :-( got an ebay item #?

egyan said:
I don't know if this is the same case on eBay: http://bit.ly/f4LAJp
Looks like a good deal if what you describe is true.
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Was able to get it to load, looks like this seller is selling them directly from China (no other explanation as to why it'd take 3-5 WEEKS for delivery).
I'd recommend waiting till AccStation on ebay or Accstation.com has them back in stock and order from them. Mine took about a week to arrive.

I used to use one of these for my old iPhone 3G. They do work pretty well. One problem that can arise though if you have a screen protector it can cause it to peel because of where the edges are.

synnyster said:
I used to use one of these for my old iPhone 3G. They do work pretty well. One problem that can arise though if you have a screen protector it can cause it to peel because of where the edges are.
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I can refute this issue. I have a Zagg InvisiShield on mine, and it causes no issue. the case doesn't even touch the screen protector.
While on some models I can see this as an issue, the real question is the quality of your screen protector. A quality screen protector will not peel due to friction with a case. I've had cheap screen protectors that peel, and my last few phones I've gone with Zagg as they just stay on and I don't have to worry about peeling. To me it's worth the price. This particular case doesn't touch the screen protector in any way tho. I tried to take a pic showing it but without a DSLR I can't get in tight enough without blurr.

bella92108 said:
I can refute this issue. I have a Zagg InvisiShield on mine, and it causes no issue. the case doesn't even touch the screen protector.
While on some models I can see this as an issue, the real question is the quality of your screen protector. A quality screen protector will not peel due to friction with a case. I've had cheap screen protectors that peel, and my last few phones I've gone with Zagg as they just stay on and I don't have to worry about peeling. To me it's worth the price. This particular case doesn't touch the screen protector in any way tho. I tried to take a pic showing it but without a DSLR I can't get in tight enough without blurr.
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My friend had a zagg on his iphone 3gs and it peeled big time. I got another friend with an iphone 4 and he has the zagg. He says he has gone through a bunch of them because they peel at the corner where the camera is. I used to have a zagg too. It wasn't too bad. I've used bodyguardz and bestskinsever too. They are all about the same. Zagg is a little thicker I think with more orange peel though. I use bestskinsever now because they are less than half the price of zagg or bodyguardz.

synnyster said:
My friend had a zagg on his iphone 3gs and it peeled big time. I got another friend with an iphone 4 and he has the zagg. He says he has gone through a bunch of them because they peel at the corner where the camera is. I used to have a zagg too. It wasn't too bad. I've used bodyguardz and bestskinsever too. They are all about the same. Zagg is a little thicker I think with more orange peel though. I use bestskinsever now because they are less than half the price of zagg or bodyguardz.
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Ohhh, we're talking about two different things. When I say Zagg I'm referring ONLY to the SCREEN protector product. I can certainly see how a complete skin\body cover would peel when putting a case on or off. I'm not sure why someone would use a complete skin and then also put a case on it, but hey, to each his own.
From past experience, 90% of people who ahve peeling problems with Zagg is because of improper installation. Most people who have Zagg don't ever have issues with them, but I've seen many peel where someone's fingers aren't wet when they install the corners, therefor it strips some of the glue from under the edge weakening the bond causing peeling.
Not sure why one would want to completely wrap their phone in a plastic lining... why not just carry your phone in a zip-loc bag? hehe. I guess there are those odd people who cover their couches in plastic too, haha

I'm only referring to screen protector as well...but the zagg for the iphone is the same front and back minus the whole for the camera.

By the way, my Inspire has a body skin on it from bestskinsever. I don't have a case on it though. It's nice carrying it around with no case. I got used to that when I put a body skin on my old iphone 3g.

synnyster said:
By the way, my Inspire has a body skin on it from bestskinsever. I don't have a case on it though. It's nice carrying it around with no case. I got used to that when I put a body skin on my old iphone 3g.
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Yeah I too prefer not having a case because most cases make the phone look too bulky, hence why I wrote this raving review I normally wouldn't since this skin adds almost no bulk.
Funny how those who say this case = bad because it doesn't protect the camera sufficiently go on to say that a bodyshield is good, which provides NO protection to the camera , haha

I didn't say it doesn't protect the camera sufficiently. Matter of fact, the only reason I would sport this case is if I do want to protect the camera. The other case that I like is the case-mate, but that is 20. I'm sure I'll pick one of these up though. I'd like protection when I go traveling on vacation.

Nice case. I almost bought one last week. Wish I had because the Body glove one I have sucks.

synnyster said:
I didn't say it doesn't protect the camera sufficiently. Matter of fact, the only reason I would sport this case is if I do want to protect the camera. The other case that I like is the case-mate, but that is 20. I'm sure I'll pick one of these up though. I'd like protection when I go traveling on vacation.
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Yeah it's all made in China for pennies, so no sense in spending $20-30 when you can get one you like for $5 or less

gunnyman said:
Nice case. I almost bought one last week. Wish I had because the Body glove one I have sucks.
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I returned my body glove to ATT... they hassled me to give me my corporate 25% off saying it's a "high-demand" case... I showed them in my Premier Contract that I get 25% off and after talking to a manager I was able to get the discount, so I can't say I was upset to return it, haha. I'm so over AT&T stores treating every launch like it's the greatest thing since sliced bread, haha

Otterbox Samsung Galaxy S Commuter case

The outer shell of the Galaxy S devices are essentially the same. I got the Otterbox Samsung Galaxy S Communter case at teh Amazonz for 24.95 - free 2-day shipping if you sign up for an Amazon Student account.
It fits the phone perfectly

Dammit! I bought mine on ebay for 26.25 shipped! forgot to check amazon! can't wait to get it, until then I'm super careful with it.

It also comes with 1 screen protector but I have never been impressed with the one's Otterbox supplies. I didn't apply it anyway because the screen on this phone can take a pretty good beating. Enjoy the case! I know I am!

Good to know it fits. I think I might upgrade to the 4G this week.
Sent from my SGH-T959 using XDA App

I'm glad I stumbled on this thread. I just ordered mine today, should be coming in tomorrow afternoon, perfect since I'll be heading into PAX east, and this baby was paid full price x.x; shouldn't ever go to a convention without a case..

it's a good case. the rubber has a tendency to be a lint magnet. but it will def protect your phone.

Got mine from TheCellGuru.com for 23.39 with shipping. I got the otterbox commuter for the 'Vibrant' though. Should be essentially the same since the only differences physically is the forward facing camera.
Not a bad pick up for a solid case to protect; as I am one clumsy SOB!

Order the i9000 version. Thats the one I got.
Sent from my SGH-T959V using XDA Premium App

I'm glad I got to this thread and read about cellguru... got my case for cheap in the mail today love this phone
Sent from my SGH-T959V using XDA App

I saw a friend with an Otterbox and liked the grip, so I grabbed one.
I was disappointed to find out they dont make a "Defender" version for the Vibrant/S4G. That was the version my friend had on his Captivate which I liked more then the "Commuter". But the Commuter will suffice for now. Hopefully they release a defender series for ours.
I also didn't care for the screen protector that came with the Otterbox, so I didn't use it and just used the second realook protector I had from my Vibrant which works great.

don't waste money
http://cgi.ebay.com/ws/eBayISAPI.dl...GVKLGSU%3D&viewitem=&sspagename=STRK:MEWNX:IT
got mine in two days, nicest case i have ever owned....its awesome

My best friend ended up with the otter box, I ended up with the case mate touch case. He likes his more, I like mine more. So I think it's opinion also, but they are both good options.

heartspains88 said:
My best friend ended up with the otter box, I ended up with the case mate touch case. He likes his more, I like mine more. So I think it's opinion also, but they are both good options.
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Comparing the two, which one tends to attract dust more? (refering to the soft silicone part).
Thanks

Case mate only does on the silicone part, which isnt really much once the "hard" part covers the back.. mainly on on the top part where the headphone jack is, a quick milisecond wipe when it comes out of my pocket and no dust on the entire phone. Hopefully that description helps.
Otherwise none at all. Refering to the case mate of course.

MrRuckus said:
I saw a friend with an Otterbox and liked the grip, so I grabbed one.
I was disappointed to find out they dont make a "Defender" version for the Vibrant/S4G. That was the version my friend had on his Captivate which I liked more then the "Commuter". But the Commuter will suffice for now. Hopefully they release a defender series for ours.
.
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Yeah, I looked everywhere for the Defender version but settled for the Commuter.
I haven't had many problems with dust on my Otterbox but for those that are, Just wipe it with any microfiber cloth (even old jogging pants refashioned as a dust rag works) and it wipes it clean in seconds.

The only thing is the dust/lint gets in the cut outs for the ffc and ear piece. If your going to use the ffc, which isn't that often, you have to clean that out.
Is anyone else noticing that it seems like the soft part is getting a little loose after awhile? I've had this one since they first released them for the vibrant. It seems like, especially at the top, you can squeeze the edge's in and it buckles up.
That being said, this is the best case I've ever owned. I like how it has the soft rubber touching the phone so you don't get any wear spots on it. Then the hard plastic protects and keeps it from getting stuck in your pocket.

MOFI Kangaroo Pouch for G2x, Multi-colors!

Hey guys,
I found some nice looking sleeve's from Amazon from a company in the UK, NGWorld. They are available in Black, Orange, Coffee, Grey, Red and Green. They also have some leather sleeves if your into that sort of thing. I think they look a bit too flashy. Anyway I ordered the Black Kangaroo Pouch and hope it's a winner for my G2x (took me a while, was trying to decide between black, orange and green). I like the look and feel of the device so I thought this option would be better to keep the phone protected while in my pocked from dust/lint. I'm so careful with my phone I'm not too worried about drop protection or scratches while in use. Thought this may be useful for anyone looking for a case/sleeve/pouch for their shiny new toy.
I can't post a link yet so Google: Amazon NGworld LG
It should be your first result then just click the LG link for the Brand.
The Kangaroo pouch's are $10.99 including shipping and hopefully they'll arrive within a week or so.
The Leather pouch is $18.99 including shipping.

I was looking at those sleeves too . Share your thoughts when you get it

That looks pretty nice. Thanks. Might get this as a back up case. Im not sure about taking the phone out and putting it back in considering i use it a LOT. Might become a hassle

Follow up on case/pouch
hypmatize said:
I was looking at those sleeves too . Share your thoughts when you get it
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Will do, I hope to receive mine soon. I already got my speck candyshell case from Wireless Ground. It was $19.95 with free shipping using the coupon. I had to get some protection on the phone...
enyahs said:
That looks pretty nice. Thanks. Might get this as a back up case. Im not sure about taking the phone out and putting it back in considering i use it a LOT. Might become a hassle
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I plan on using both the speck hard case and this pouch when It comes in. Right now I'm using a soft microfiber like bag that I had for some sunglasses to keep the phone lint free and shiny while in my pocket. I hope the phone + hardcase will fit inside the pouch otherwise I'll have to make a choice. They sure look pretty nice though!

The pouch came in today. That thing came fast. I ordered it on the 20th and it came today. Overall this is a nice little pouch. Fits the phone perfectly, and I love how they give you enough room in front to store things. I just put my drivers license in there when I get lazy and not carry my wallet around.

Kid Poker said:
The pouch came in today. That thing came fast. I ordered it on the 20th and it came today. Overall this is a nice little pouch. Fits the phone perfectly, and I love how they give you enough room in front to store things. I just put my drivers license in there when I get lazy and not carry my wallet around.
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is there any kind of padding to the case or is it thin?

myplague said:
is there any kind of padding to the case or is it thin?
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The case is soft, so I guess it only protects a minimum with little padding. Not sure if it would survive a fall of some sort.

Thanks for your answer.
Sent from my Nexus One using XDA App

kflanegan said:
I plan on using both the speck hard case and this pouch when It comes in. Right now I'm using a soft microfiber like bag that I had for some sunglasses to keep the phone lint free and shiny while in my pocket. I hope the phone + hardcase will fit inside the pouch otherwise I'll have to make a choice. They sure look pretty nice though!
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Can you update when you receive the pouch if the phone with the candyshell fits alright? I'm considering going the same route.

Could you post some pictures? I know there are pictures on amazon but I want to see it in a real life photo not a staged one. Does it also collect dust?

Update on Mofi Case & Fitment
hypmatize said:
Could you post some pictures? I know there are pictures on amazon but I want to see it in a real life photo not a staged one. Does it also collect dust?
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http://s1082.photobucket.com/albums/j373/kflanegan/
The Mofi case will most likely collect some pocket lint and dust but seems easy enough to clean off and doesn't specifically attract anything in my short experience. That's the point of the pouch though right? It has a very nice soft feel to the outside and especially the inner liner portion. I am very satisfied with the quality and construction.
ashykat said:
Can you update when you receive the pouch if the phone with the candyshell fits alright? I'm considering going the same route.
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Unfortunately the phone does not fit with the candyshell hard case. It can be forced 75% or maybe all the way but I didn't want to push my luck! It's too tight of a fit to be a every day protection option. I'll probably end up returning or selling the Speck candyshell hardcase and just stick with the mofi pouch as I like the look and type of protection it provides better. Also the Speck case is much to hard to take the device out of. I don't enjoy pushing hard on the camera module every time I have to take the phone out of the case! (Which seems to be the only way to take out the phone from the Speck case as per the instructions that came with the case!)
Kid Poker said:
The case is soft, so I guess it only protects a minimum with little padding. Not sure if it would survive a fall of some sort.
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I would generally agree with this statement, While it would certainly protect from small falls on softer surfaces I wouldn't trust it beyond 6 inches or so. The case does feel great in the hand though and I really like the extra pocket in the front and the closing ball and string latch on the top. The case feels very well constructed and like it will last a good while. Great deal for $10.99 with shipping from the UK and about a 5-7 day shipping time!

Thanks for the pics kflanegan looks like I might be ordering this sleeve now... the only question is what color should I get... I don't like to blend in with norm but I don't want to go over the top either... Anyone want to suggest a color?

hypmatize said:
Thanks for the pics kflanegan looks like I might be ordering this sleeve now... the only question is what color should I get... I don't like to blend in with norm but I don't want to go over the top either... Anyone want to suggest a color?
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If I hadn't gotten black it would have been either orange or green. Either way I think you would stand out! I think those colors would not show dust or lint near as much as the black. I'm always a sucker for black though and am very happy with the purchase. I was real surprised at the quality of the pouch for the price, I don't think you can go wrong no matter which color you decide on!

thanks for the pics and update kflanegan. I might actually pick this one up just because of the price. Still looking for a belt holster similar to that of the Droid X where it simply clicks into the holster. Hopefully one will come out soon..

kflanegan said:
Unfortunately the phone does not fit with the candyshell hard case. It can be forced 75% or maybe all the way but I didn't want to push my luck! It's too tight of a fit to be a every day protection option. I'll probably end up returning or selling the Speck candyshell hardcase and just stick with the mofi pouch as I like the look and type of protection it provides better. Also the Speck case is much to hard to take the device out of. I don't enjoy pushing hard on the camera module every time I have to take the phone out of the case! (Which seems to be the only way to take out the phone from the Speck case as per the instructions that came with the case!)
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Awww that's too bad to hear. Thanks for the update though. I'm still at an impasse because the pouch seems great for in pocket protection and keeping things clean but the speck would offer much more protection from drops, etc.

ashykat said:
Awww that's too bad to hear. Thanks for the update though. I'm still at an impasse because the pouch seems great for in pocket protection and keeping things clean but the speck would offer much more protection from drops, etc.
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I didn't think it would fit at all. I wasn't really fond of the Speck case tho. I ordered the PhantomSkinz clear armor (similar to Zagg, for less and you get 2 sets) and it feels great with it.

Otterbox Defender design problem, avoid until fixed

I suggest no one buy the Defender for the S6 until they show they have fixed the plastic housing, the holster, or both.
The housing on mine has a broken latch after only 2 weeks of use. The Defender for my old S4 last 2 years and still works fine.
The new housing has a smaller perimeter around the latching slot for the holster. Also, the holster tab is now two little nibs, as compared to a solid tab on the S4 design.
The smaller interface area combined with the thinner material on the housing caused mine to break easily. Now the phone wont stay in the holster unless I turn it around to use the unbroken side. I know that side will be breaking soon as well.
To top it off.....Otterbox's website wants me to give them a credit card so they can charge me $ 6.99 for handling the issue.
I am pretty disappointed in the new Otterbox. Am looking for an alternative since the design is poor and the return policy on such a premium product is less than "premium" in my eyes.
I purchased form Amazon. Will see what they say since I am not satisfied with paying Otterbox to look at the issue.
Still, I will need a case with holster while Amazon works on the issue.
Any suggestions for a rugged case with holster?

rafael4096 said:
i suggest no one buy the defender for the s6 until they show they have fixed the plastic housing, the holster, or both.
The housing on mine has a broken latch after only 2 weeks of use. The defender for my old s4 last 2 years and still works fine.
The new housing has a smaller perimeter around the latching slot for the holster. Also, the holster tab is now two little nibs, as compared to a solid tab on the s4 design.
The smaller interface area combined with the thinner material on the housing caused mine to break easily. Now the phone wont stay in the holster unless i turn it around to use the unbroken side. I know that side will be breaking soon as well.
To top it off.....otterbox's website wants me to give them a credit card so they can charge me $ 6.99 for handling the issue.
I am pretty disappointed in the new otterbox. Am looking for an alternative since the design is poor and the return policy on such a premium product is less than "premium" in my eyes.
I purchased form amazon. Will see what they say since i am not satisfied with paying otterbox to look at the issue.
Still, i will need a case with holster while amazon works on the issue.
Any suggestions for a rugged case with holster?
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pic please

jimlmackjr said:
pic please
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Sure thing!
BTW...Amazon is shipping a replacement and return label, no cost to me.
I hope Otterbox has already corrected this......otherwise I am still shopping for a different case.

Rafael4096 said:
Sure thing!
BTW...Amazon is shipping a replacement and return label, no cost to me.
I hope Otterbox has already corrected this......otherwise I am still shopping for a different case.
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I can't make heads or tails out of the picture. It does not look broken in that pic.

felloffthetruck said:
I can't make heads or tails out of the picture. It does not look broken in that pic.
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Here are two more. Broken and unbroken.

Now I see what you are talking about. Thanks.
I guess there would be no problem if I never used the clip?

felloffthetruck said:
Now I see what you are talking about. Thanks.
I guess there would be no problem if I never used the clip?
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As of now.........I see no problems with the case unless you use the holster.
If you use the holster....and yours is of the same design as mine, it will fail you.
I knocked the phone out of the holster and it bounced around the pavement quite a few times the other day until I realized the problem.
Good thing the case offers good drop protection. It needed it!

That's crazy. While I understand some people won't use the holster so it wouldn't be a problem, they should still cover all charges if they want to charge their premium prices at $50-60 USD.
People might as well go for other heavy duty cases.

asdfvtn said:
That's crazy. While I understand some people won't use the holster so it wouldn't be a problem, they should still cover all charges if they want to charge their premium prices at $50-60 USD.
People might as well go for other heavy duty cases.
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I agree. I didn't buy it thinking about cost.....I bought it without regard for cost. Durability was the only reason I chose it.
As I said....the one on my recently retired S4 suffered tons of abuse without failing.
I didn't even get this case warmed up.