[Q] Help!!!! Cyanogen 12 update troubleshoot - ONE Q&A, Help & Troubleshooting

I have just received my cyanogen 12 update by OTA. I have downloaded it twice but there is no rebooting no install option it just ask me download it again. What is wrong?

Payableafterdeath said:
I have just received my cyanogen 12 update by OTA. I have downloaded it twice but there is no rebooting no install option it just ask me download it again. What is wrong?
Click to expand...
Click to collapse
This a known issue and is going to be fixed.
I recommend you to download the ota file manually from your browser and then flash it in Recovery.

Related

[Q] OTA update is taking me to TWRP.

I have a Oneplus One running on 5.0.1
A new OTA update is released. But when I install it, the phone reboots to TWRP. I tried flashing the update file there, failed. Why is this happening and what can I do about it?
pattyrox said:
I have a Oneplus One running on 5.0.1
A new OTA update is released. But when I install it, the phone reboots to TWRP. I tried flashing the update file there, failed. Why is this happening and what can I do about it?
Click to expand...
Click to collapse
Flash stock recovery....

Shutting down Repeatedly When trying to Update Marshmallow

Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Mkrishna89 said:
Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Click to expand...
Click to collapse
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Mkrishna89 said:
Hi All,
I have Moto X play running on android 5.1.1 lollipop. It was rooted recently and used with cyanogen Mod 12.1 for a month. during that time i did back up of entire phone. later i restored that and at present i have been using stock Rom. Recently i got official update for Android marshmallow and i downloaded the 500+Mb file and tried to install. In that process it was going to Twrp recovery mode and not installing properly. So i did reboot system. After 5 mins i turned on mobile, it got shutdown and i again restored my backup . It was working fine. cant we update to Marshmallow with the rooted device? If so how to stop the notifications of android system updates? I tried this way but still i am getting update notification
Apps--> All---> Motorola Update services--> turned off the notification
.How to disable it so that i should not receive update notification? or any other process to upgrade to marshmallow even after rooting? Please let me know
Click to expand...
Click to collapse
if you have your backup just do a full flash on stock rom and start fresh. there's an Asian 6.0 rom (I believe it is Indian) on the x play github. then proceed with root again.
bablu048 said:
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Click to expand...
Click to collapse
Actually i am not android developer or android related person. After i heard many things about rooting the devices. I just give it a try by watching the video in you tube. So i am not aware of the core technical terms you specified.
First rooted the mobile. before installing the cyanogen Mod 12.1, i took back up in TWRP recovery mode. i used that same backup to restore after my device got shutdown. Yes even after rooting i got the Update notification
pijes said:
if you have your backup just do a full flash on stock rom and start fresh. there's an Asian 6.0 rom (I believe it is Indian) on the x play github. then proceed with root again.
Click to expand...
Click to collapse
I did not understand core android technical terms as i am not android guy. You mean to say unroot the device and perform root again?
bablu048 said:
you need stock recovery to update to OTA mm, you cannot update from TWRP. download the lollipop stock-firmware extract the recovery file and flash it, then update.
i wanted to ask that after restoring from backup you got OTA update notification ? or you downloaded the MM update from other sources?? because i thought after rooting i wont get official OTA.
Click to expand...
Click to collapse
Sir, if you have time please browse through Youtube and search for the name "dhananjay bhosale". In his playlists, there will be a moto x play playlist.in the you can find how to root moto........, by this way i rooted my mobile. i dont have any knowledge in android. I just Followed that Video. i could not able to post the link here as i am a new member
Mkrishna89 said:
Actually i am not android developer or android related person. After i heard many things about rooting the devices. I just give it a try by watching the video in you tube. So i am not aware of the core technical terms you specified.
First rooted the mobile. before installing the cyanogen Mod 12.1, i took back up in TWRP recovery mode. i used that same backup to restore after my device got shutdown. Yes even after rooting i got the Update notification
Click to expand...
Click to collapse
i think if you can block/disable notifications for Google Play Services, it'll remove the update notification.
settings>>apps>>google play services>>disable all notifications
bablu048 said:
i think if you can block/disable notifications for Google Play Services, it'll remove the update notification.
settings>>apps>>google play services>>disable all notifications
Click to expand...
Click to collapse
Sir, Is it possible to unroot the rooted devices in any way? if so could you please let me know
if you want to unroot you can do it from superuser, its mentioned in the youtube video. just unroot from superuser settings.
then if you want to upgrade to marshmallow download Indian stock lollipop rom from https://github.com/motoxplay/stock. unzip it on your computer to the the folder where you kept TWRP while flashing it . you'll see a file named recovery.img.
from adb run the command
Code:
fastboot flash recovery recovery.img
i.e flash this recovery just the way you flashed TWRP.
then you can update to marshmallow.
and did disabling google play services removed your update notification???
Mkrishna89 said:
Sir, Is it possible to unroot the rooted devices in any way? if so could you please let me know
Click to expand...
Click to collapse
You just have to download the twrp flashable 6.0 zip file and restore it through twrp. No extra things.
Sent from my XT1562 using Tapatalk
bablu048 said:
if you want to unroot you can do it from superuser, its mentioned in the youtube video. just unroot from superuser settings.
then if you want to upgrade to marshmallow download Indian stock lollipop rom from https://github.com/motoxplay/stock. unzip it on your computer to the the folder where you kept TWRP while flashing it . you'll see a file named recovery.img.
from adb run the command
Code:
fastboot flash recovery recovery.img
i.e flash this recovery just the way you flashed TWRP.
then you can update to marshmallow.
and did disabling google play services removed your update notification???
Click to expand...
Click to collapse
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Mkrishna89 said:
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Click to expand...
Click to collapse
Does your phone have twrp flashed or not?
Sent from my XT1562 using Tapatalk
K.khiladi said:
Does your phone have twrp flashed or not?
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Yes Twrp flashed and successfully rooted
Mkrishna89 said:
Yes Twrp flashed and successfully rooted
Click to expand...
Click to collapse
Then please download the twrp flashable 6.0 zip and restore it through twrp.
Wait I will provide you the link of the thread.
Read the first post of that thread carefully.
Edit - here is the link, go to the thread, download the Indian one and follow the procedure
http://forum.xda-developers.com/showthread.php?t=3272979
[ROM] 6.0 TWRP Flashable Stock - Brazil / India / Canada versions
Sent from my XT1562 using Tapatalk
Mkrishna89 said:
I diabaled. But at present i dont have internet connection to my mobile and i will let you know once i got any notification again about the update.
So as you said can i proceed that above steps with my rooted mobile? i mean flashing the unzip file like i did before? wont be any problem? or i have to unroot and root again after flashing the recovery.img??
Click to expand...
Click to collapse
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
K.khiladi said:
Then please download the twrp flashable 6.0 zip and restore it through twrp.
Wait I will provide you the link of the thread.
Read the first post of that thread carefully.
Edit - here is the link, go to the thread, download the Indian one and follow the procedure
http://forum.xda-developers.com/showthread.php?t=3272979
[ROM] 6.0 TWRP Flashable Stock - Brazil / India / Canada versions
Sent from my XT1562 using Tapatalk
Click to expand...
Click to collapse
Ya i got the thread. Before i proceed i want you let you know how i rooted my mobile. please check this link and let me know whether if i do in the way specified in the thread will works for me?
https://www.youtube.com/watch?v=PzQyg9t9j6U&index=3&list=PL3yX1-A8wnSmKqZGL55-7EYPFRol3zuIA
Mkrishna89 said:
Ya i got the thread. Before i proceed i want you let you know how i rooted my mobile. please check this link and let me know whether if i do in the way specified in the thread will works for me?
https://www.youtube.com/watch?v=PzQyg9t9j6U&index=3&list=PL3yX1-A8wnSmKqZGL55-7EYPFRol3zuIA
Click to expand...
Click to collapse
Just follow the procedure as given in that thread and everything will be fine.
It has nothing to do with the way you rooted your phone.
If a phone has twrp installed, he has nothing to fear about upgrading to latest versions as the updates are made available on Xda in Twrp flashable zip.
So no need to format the stock firmware again and then update and then all the headache.
Sent from my XT1562 using Tapatalk
bablu048 said:
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
Click to expand...
Click to collapse
Sir, In your previous post you meant to say this?
1. First unroot the mobile using the super Su (settings)
2. Then flash the Stock lollipop rom mentioned in the github
3. Then update the mobile to Marshmallow
4. Then again root the device
You meant to say this?
Mkrishna89 said:
Sir, In your previous post you meant to say this?
1. First unroot the mobile using the super Su (settings)
2. Then flash the Stock lollipop rom mentioned in the github
3. Then update the mobile to Marshmallow
4. Then again root the device
You meant to say this?
Click to expand...
Click to collapse
1. correct
1.1. check oem unlock and usb debugging
1.2. Copy the original old backup which you took, to your external sdcard. [just to return to stock if anything goes wrong]
2. Just flash the recovery which is present in the lollipop rom, no need to flash the whole rom.
3. correct
4. Do NOT flash the old superuser to root. To root again follow these steps http://forum.xda-developers.com/moto-x-play/general/root-how-to-root-6-0-easly-t3277202
that other post was much easier
bablu048 said:
Edit: do as the post above this mentions.[i didn't know about that thread but it'll also work]
or
nope no problem just flash the recovery. but before doing anything take a backup on your external sdcard twrp>>backup[look at bottom to change where to store the backup select sd card] for security if in case anything goes wrong, you can flash twrp again and restore.
and remember to select 'ALLOW OEM UNLOCK' and usb debugging options from settings>>developer options
Click to expand...
Click to collapse
Hi Sir, I followed the other method. downloaded the twrp 6.0 zip from the thread. extracted to sdcard/twrp/backups.
wiped the data, restored that. after that i flashed the Super Su and reboot system. but it was stuck at motorola logo. in that description this will happen if we choose install super su. But i didnt do that.but still stuck at motorola logo.
so again i tried and now with out flashed Super su and downloaded super Su from google play,. getting error binaries cannot be updated. please help me

Failing updates after installing TWRP

Hello,
I have a Mate9 phone. Installed TWRP and rooted. Today I found that there is an update. System downloads the update and restarts into the recovery mode, but update not recognized, and I don't know the location. of the update to manually install. After rebooting phone downloads again the whole update.
How can I install this update?
Thanks in advance.
SonOfTheRain said:
Hello,
I have a Mate9 phone. Installed TWRP and rooted. Today I found that there is an update. System downloads the update and restarts into the recovery mode, but update not recognized, and I don't know the location. of the update to manually install. After rebooting phone downloads again the whole update.
How can I install this update?
Thanks in advance.
Click to expand...
Click to collapse
Flash stock recovery then try updating
backb0ne5p1d0r said:
Flash stock recovery then try updating
Click to expand...
Click to collapse
I did so. It went to stock recovery, later said "software failed to install. Reboot your phone" etc. Rebooted, now there is no update seeen, but my camera still has max 6x zoom.
Any thoughts?

OTA update 3.23.709.6 fails to install

Today I got a notification to install an OTA update for pie (system enhancement), so I flashed stock recovery since I had TWRP installed (and ofc unlocked bootloader) and then downloaded the update, however when it reboots to recovery the update begins to install and stops at 25% percent with an error icon.
Any thoughts on this? I think is not that urgent since I already have Pie but it is most likely that this update is a security patch so I'm interested.
I have the same problem .
Did you solve it ?
Need stock recovery
usernome said:
I have the same problem .
Did you solve it ?
Click to expand...
Click to collapse
flash stock recovery .....download OTA zip and flash it using external sd card via stock recovery

Question Update error via OTA on Poco M5

Hello! As there isn't a forum for the Poco M5 yet, I'm posting it here. I received MIUI 14 via OTA, I downloaded it, it was installed and the phone asked to reboot. After it rebooted, I got a message saying that it was not possible to update and that I need to download and try again. I've tried 4 times (via OTA) and the same thing always happens, after rebooting it doesn't install the update. What can I do? Thanks for your help!
Danylyca said:
Hello! As there isn't a forum for the Poco M5 yet, I'm posting it here. I received MIUI 14 via OTA, I downloaded it, it was installed and the phone asked to reboot. After it rebooted, I got a message saying that it was not possible to update and that I need to download and try again. I've tried 4 times (via OTA) and the same thing always happens, after rebooting it doesn't install the update. What can I do? Thanks for your help!
Click to expand...
Click to collapse
Download the recovery ROM and update it through recovery mode:
Xiaomi Recovery Mode: Full Guide for Mi, Redmi, POCO
What is Recovery Mode and Recovery ROM. What's the difference between it and OTA. How to enter recovery mode and make a Hard Reset.
miuirom.org
Yes, I know about that solution but I really want to understand why this is happening and I would prefer to update via OTA instead oof forcing the update via recovery
pl1992aw said:
Download the recovery ROM and update it through recovery mode:
Xiaomi Recovery Mode: Full Guide for Mi, Redmi, POCO
What is Recovery Mode and Recovery ROM. What's the difference between it and OTA. How to enter recovery mode and make a Hard Reset.
miuirom.org
Click to expand...
Click to collapse
Danylyca said:
Yes, I know about that solution but I really want to understand why this is happening and I would prefer to update via OTA instead oof forcing the update via recovery
Click to expand...
Click to collapse
From what I found, MIUI 14 on Poco M5 is a major Android version-changing update, from Android 12 to 13. There is no OTA update found on the internet, only Recovery and Fastboot.
It would be either a bug of Xiaomi server that gives you an update announcement with OTA, or it had detected a wrong phone version and pushed a wrong device OTA that does not fit, so it won't flash. Or other reasons.
Try force stop the updater, clean the updater data and cache. Then check the update and see if it gives you a correct update.
This update file would be quite large, a few GB.
Recommend to do back of your data and apps, so in case anything happened, you might need factory reset or data wipe.
Since this is a major update, incompatibility is to be expected.

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