Database Info

Can't get One S USB driver installed!

I've tried the following:
1) Installing HTC Sync Manager and HTC Sync (the older version of Sync Manager)
2) Installing the drivers included with hasoon's All-in-One Toolkit.
Neither works. Both methods result in a device labeled "E:" showing up under "Portable Devices" in Device Manager, but adb devices shows no devices, and if I choose on the phone to use it as a disk drive, it does not show up under My Computer.
I previously had a Galaxy Nexus and I had the adb usb drivers installed for that. The only thing I can think of is that the computer is somehow still defaulting to those drivers instead of using the HTC drivers, but I don't know how to solve that problem, if that is even the problem.
Any advice would be greatly appreciated!
Oh, and I also had the android-sdk installed for my Galaxy Nexus. Any chance that completely uninstalling it would help?

I had the same problem but i just figured out how to make my PC to see the HTC One S
(My Windows 7 is in Italian, so I don't know the exact translation for the links)
Start -> Right click on Computer -> Manage -> Devices -> Select the HTC Android Phone USB Device you will have in "DVD/CD-ROM", right click on it and "Deactivate" it, then you have to right click the other HTC Android Phone USB Device you will have under "Disc units" or something like that and right click it, then "Software update" (I repeat, I don't know how the buttons will be in English since I'm on Italian windows, but it'd be similar) and select the second button "Search driver software in my computer" then again the button below "Choose manually" and then just click on "Disc unit" and finally "Next" and it should work...
Hope it helped!

chrikenn said:
I've tried the following:
1) Installing HTC Sync Manager and HTC Sync (the older version of Sync Manager)
2) Installing the drivers included with hasoon's All-in-One Toolkit.
Neither works. Both methods result in a device labeled "E:" showing up under "Portable Devices" in Device Manager, but adb devices shows no devices, and if I choose on the phone to use it as a disk drive, it does not show up under My Computer.
I previously had a Galaxy Nexus and I had the adb usb drivers installed for that. The only thing I can think of is that the computer is somehow still defaulting to those drivers instead of using the HTC drivers, but I don't know how to solve that problem, if that is even the problem.
Any advice would be greatly appreciated!
Oh, and I also had the android-sdk installed for my Galaxy Nexus. Any chance that completely uninstalling it would help?
Click to expand...
Click to collapse
Try this first:
Install drivers on you PC, as you have done. Also don't forget to enable "Debugging mode" in settings. After that, when you connect phone to PC, don't select anyhing, leave it at default of "just charging".
If after the above it still won't work, then you will have to:
1) Uninstall the drivers that you installed from the toolkit.
2) You will need to change how windows handles installation of drivers, once the device is connected.
a) Right click on "Computer", then properties.
b) From the left, click on Advances System Settings
c) Click on Hardware tab.
d) Click on the second button "Device Installation Settings"
e) If you have "Yes..." selected, select "No" instead.
f) Now select "Install driver from Win Update if it is not found on my computer and save!
3) Restart you PC
4) Go to the Hasoon's All-in-One Toolkit folder and install HTC drivers again. Just make sure your phone isn't connected at this time.
5) After intallation is done, just connect you phone. Make sure "debbuging icon" is present on the phones notification bar and that is it, you don't need to enable usb storage mode.
Hope it helps.

How To Root Tecno Phantom A smartphone

1. Connect your Tecno F7 to the computer
2. Download PdaNet+ V4.12 and eroot_v1.3.3 to your desktop and unpack in a folder called Rooting.
3. Install the PdaNet+ V4.12
4. If you have already installed the driver of your F7 in the computer before at one time, you can choose No in the dialogue box shown to you otherwise, select Yes. A box would show up asking you to either Skip or Cancel Installation. Leave it and move to the next step.
5. 5. Next you need to enable debugging mode on your phone. To do this, go to Settings, scroll to Developer Option, tap on it and then select USB debugging, click OK at the prompt and then exit.
6. Once your device is detected by the computer and its in USB debug mode, a pop-up would show up to install a software from June Fabrics Technology. Click Install and let it finish its installation which would take place on your device too.
7. Run the eroot you downloaded earlier, it would display in Chinese, don't worry.
8. It would detect your device and then you will see the big bold Root menu. Click on Root and you would be rooted in no time.
If you run into any trouble you can drop your comments.

Hi, can I get USB drivers, I'm Unable to tether and use it for internet access on my computer.
Sent from my TECNO Phantom a+ using xda app-developers app

Diagnosing USB Driver and ADB issues in Windows

Are you getting errors like "device not found" or "device offline" while trying to run ADB commands? Here's a quick way to troubleshoot your problem on Windows.
Steps
1. Ensure USB Debugging is enabled in Developer Options.
2. Verify current Google USB Driver is installed and that Device Manager is using that driver.
3. Update to latest version of ADB.
1. Ensure USB Debugging is enabled in Developer Options.
Enable Developer Options by going to Settings -> About Phone and tapping on "Build Number" multiple repeated times. You will be greeted with "You are a developer."
Now, under Settings -> Developer Options, ensure you check the box for "USB debugging."
2. Verify current Google USB Driver is installed and Device Manager is using that driver.
You may skip this step if Device Manager lists your phone as "Android Phone -> Android Composite ADB Interface." If it does not, this is likely your root cause.
Go to the Google USB Driver page and download the latest driver directly from Google. Extract the zip file to a folder you know and will remember in the future.
Open up Device Manger in Windows with your Nexus 5 connected. Whatever your Nexus 5 is currently detected as, right click on it and select Properties. Then, in the Driver tab, hit "Uninstall." If available, select "Delete the driver software for this device." and hit "OK." It will remove the old drivers.
Restart your computer.
After restarting, reconnect your Nexus 5. It should be recognized as an unknown device in the Device Manager. (If it isn't, try the previous driver deletion steps again.)
Right click on the unknown Nexus 5 device, choose Properties, and in the Driver tab again select "Update driver." Browse your computer manually by putting in the path to the new Google USB Drivers you unzipped to a folder of your choice in the beginning of this step. Choose next and your drivers should install! You'll know everything completed successfully when you see the phone listed under "Android Phone -> Android Composite ADB Interface" in Device Manager.
This is the most finicky process, so don't be afraid to reboot your computer a time or two and repeat these steps if they don't work on the first try.
3. Update to latest version of ADB.
This is a crucial step. The new version of ADB is required to work with the "USB debugging authorizations" setting.
Perhaps you know how to update ADB, in which case, just do it. However, here's a detailed manual approach to download JUST the adb suite from the SDK:
Go to the Google Android SDK website and choose "Use An Existing IDE" and click the "Download the SDK Tools for Windows." This will allow you to download only an 80 MB file rather than the whole 400 MB suite.
Install the SDK tools exe to a folder of your choosing.
Run SDK Manager and uncheck everything except for "Android SDK Platform-tools." This is the ADB and Fastboot bundle. Install that.
Navigate to your SDK Path as indicated at the top of your Android SDK Manager window. You will now see a freshly downloaded platform-tools folder containing ADB.exe, Fastboot.exe, and a host of other files. That folder is now your updated, portable ADB tools folder. You can move it anywhere you like as long as you run ADB from a command prompt window set to that directory.
After you've followed these procedures, running "ADB Devices" should trigger a prompt on your device to accept the RSA fingerprint of your computer. Accept it, and now all should be working as intended!
Questions? Ask below!

Crowd-sourced solutions.
Windows 8 Diagnosis
Yorus said:
The following worked for me, since all of the suggestions mentioned here didn't work for me:
If you use a Windows 8.1 enterprise N or KN edition, install the Microsoft Media Feature Pack :
http://support.microsoft.com/kb/2929699/en
Sounds too simple to be true but work instantly for me.
Hope it works you some of the people here looking for a solution
Click to expand...
Click to collapse
Setting up ADB and Fastboot commands to work from ANY path (credit to original author in quote).
Chromium_ said:
Setup, Preparation and Prerequisites
ADB and Fastboot Installation
Download the full Android SDK here (scroll to the bottom of the page>DOWNLOAD FOR OTHER PLATFORMS>SDK Tools Only) or get a slimmed version containing only the essential components here (Thanks @El Daddy)
Extract the zip and place the android-sdk-windows folder on the root of your hard drive. (the path should be like this: C:\android-sdk-windows)
**If you chose to download the slimmed sdk skip to step 5**
Only if you downloaded the full sdk: Go into the folder and run SDK Manager.exe. Install the following packages (there are a total of 4 packages):
- Tools > Android SDK Tools, Android SDK Platform-tools
- Extras > Android Support Library, Google USB Driver
Only if you downloaded the full sdk: Go back into the android-sdk-windows directory, and you should see a new folder named platform-tools. If not, repeat the step above.
Open a command prompt window and run "sysdm.cpl" (without the quotes) and a new window should popup. Go to the Advanced tab > Environmental Variables
Now focus your attention to the System variables box (the lower box). Scroll down and look for the Path variable > highlight it > click Edit > go all the way to the end of the Variable value text box, and paste the following entry:
Code:
;C:\android-sdk-windows\platform-tools
(OR WHATEVER PLATFORM-TOOLS DIRECTORY YOU PICKED)
Click OK then close all of the System Properties windows
You should now be able to use adb/fastboot commands no matter what location your command prompt is in. To confirm that it is indeed working, open a command prompt window and enter "adb version" (without the quotes). If it displays "Android Debug Bridge version x.x.xx" it is working. If it is gives an error saying that adb is not a recognized command, it has not been successful. Carefully repeat the steps above if this is the case.
Click to expand...
Click to collapse
The importance of being careful with your command choices.
MkVsTheWorld said:
"Be sure to use the CORRECT adb/fastboot commands, double-check the path on all commands, and double-check the existence of each file you are working with."
I hate to admit this, but I couldn't figure out why nothing was appearing in the device list when I did "adb devices", while the phone was in Fastboot. I did everything from A-Z and tore my hair out for 30 minutes until it hit me, my phone's in Fastboot. I've been messing with Android for 3+ years and made a newbie mistake lol.
Click to expand...
Click to collapse
Fixing MTP device not showing up after installing ADB drivers.
dbareis said:
I'm not sure what happened but on my WINDOWS 7 (64 bit) OS I had to modify "%WINDIR%\inf\wpdmtp.inf" as shown here: "http://forum.xda-developers.com/showpost.php?p=37930602&postcount=937". I then uninstall the device and drivers and performed a hardware scan to get it to work. I also added a "...PID_4EE2&MI_01" line but I am not positive that was required.
Hope that helps someone.
Click to expand...
Click to collapse
Whyzor said:
You should also mention what worked for me in post #16 (& confirmed by a few others in other threads). That is to toggle Settings - Storage - USB Connection type from Camera to Mass storage & also the debugging mode on & off.
Click to expand...
Click to collapse
Ashcunak said:
Op might wanna tack this onto the bottom of the main post as a last resort for folks to "start over" and be sure they have no old drivers installed.
http://www.nirsoft.net/utils/usb_devices_view.html
i had to use this program (right click run as admin if permissions are set) to remove EVERY single android related driver in order to get mine working.. turns out i had so many old ones in my system and some i couldn't remove from the device manager, the buttons wouldn't become click able..
Click to expand...
Click to collapse
CrazyIvan said:
I've tried everything and cannot get the authorization prompt to pop up on my Nexus5 so when I run adb devices the phone shows up as "unauthorized". Any suggestions? This is with updated sdk and USB drivers. Device manager shows phone as "Android Phone->Android Composite ADB Interface" and "Portable Device->Nexus 5". Tried toggling between MTP/PTP, USB Debugging on/off, stopping and starting the adb server (latest version 1.0.31).
Thanks in advance!
EDIT: Finally got the ba$tard! Run this for some adb debug logging:
adb kill-server
set ADB_TRACE=all
adb nodaemon server
Go and look back at the output from the start for any errors. In my case it couldn't mkdir in c:\users\administrator, which for me doesn't exist. I changed the Windows environment variable "ANDROID_SDK_HOME" to point to "C:\users\<my account dir>", closed the DOS window, re-ran the commands and I got prompted for the permission on my phone. Yee ha! Now I can fire up hello world with the SDK on my phone. Praise be to Google search for turning up this thread that told me about the debug logging.
Click to expand...
Click to collapse
SonicAngel said:
I just rooted my N5 (using the guide on this forum so I had no other drivers other than Google's SDK) and after unlocking my bootloader windows did not recognize my phone so I couldn't go further. Upon checking device manager I saw something called "AOSP on Hammerhead", a quick online search found a lot of very complicated answers (uninstall all drivers, restart, install adb drivers was one example).
Instead of all that I just right clicked "AOSP on Hammerhead", chose Update Driver, manually choose driver, went to "Android bootloader", chose the default driver from "Google inc" manually and that for some reason worked.
I figured this might help someone since the other solutions I found really were very long.
Click to expand...
Click to collapse
Questions? Ask below!

MaxRabbit said:
Reserved.
Questions? Ask below!
Click to expand...
Click to collapse
Hey man, thanks for the tutorial, I seem to still have trouble with this. Followed all the steps, even reset the device, to no avail. Anyone else having issues?

KTT16 said:
Hey man, thanks for the tutorial, I seem to still have trouble with this. Followed all the steps, even reset the device, to no avail. Anyone else having issues?
Click to expand...
Click to collapse
You're welcome! What shows up in your Device Manager now?

MaxRabbit said:
You're welcome! What shows up in your Device Manager now?
Click to expand...
Click to collapse
Hey thanks for the quick reply! I got it to work finally via: http://forum.xda-developers.com/showthread.php?t=2507905
Great tips and tutorial though..so stoked to have this phone!

KTT16 said:
Hey thanks for the quick reply! I got it to work finally via: http://forum.xda-developers.com/showthread.php?t=2507905
Great tips and tutorial though..so stoked to have this phone!
Click to expand...
Click to collapse
What step exactly did you take that fixed it?

MaxRabbit said:
What step exactly did you take that fixed it?
Click to expand...
Click to collapse
Open a command prompt window and run "sysdm.cpl" (without the quotes) and a new window should popup. Go to the Advanced tab > Environmental Variables
Now focus your attention to the System variables box (the lower box). Scroll down and look for the Path variable > highlight it > click Edit > go all the way to the end of the Variable value text box, and paste the following entry:
Code:
;C:\android-sdk-windows\platform-tools
Click OK then close all of the System Properties windows
You should now be able to use adb/fastboot commands no matter what location your command prompt is in. To confirm that it is indeed working, open a command prompt window and enter "adb version" (without the quotes). If it displays "Android Debug Bridge version x.x.xx" it is working. If it is gives an error saying that adb is not a recognized command, it has not been successful. Carefully repeat the steps above if this is the case.

KTT16 said:
Open a command prompt window and run "sysdm.cpl" (without the quotes) and a new window should popup. Go to the Advanced tab > Environmental Variables
Now focus your attention to the System variables box (the lower box). Scroll down and look for the Path variable > highlight it > click Edit > go all the way to the end of the Variable value text box, and paste the following entry:
Code:
;C:\android-sdk-windows\platform-tools
Click OK then close all of the System Properties windows
You should now be able to use adb/fastboot commands no matter what location your command prompt is in. To confirm that it is indeed working, open a command prompt window and enter "adb version" (without the quotes). If it displays "Android Debug Bridge version x.x.xx" it is working. If it is gives an error saying that adb is not a recognized command, it has not been successful. Carefully repeat the steps above if this is the case.
Click to expand...
Click to collapse
Ahh, your problem with my instructions then were that you weren't running ADB from inside the platform-tools folder

Definitely! I seriously got frustrated for a second and forgot how to read!
Sent from my Nexus 5 using XDA Premium 4 mobile app

Not showing up as removable storage
Hi, maybe you can help me.
Last night I unlocked my N5 using CF-Root, and flashed TWRP using Flashify. However, when I plug my N5 into my home computer it doesn't ever show up under 'My Computer' with other removable storage devices. It is present in the device manager under 'Android Phone -> Google Nexus ADB Interface'.
I've tried restrarting my computer, uninstalling the drivers and reinstalling them. Developer mode is enabled and if I switch from MTP to PTP then is shows up under removable storage, but I only have access to the DCIM folder. Switching back to MTP makes it disappear.
On my work computer it shows up correctly no problem.
My personal computer has had multiple installations of WugFresh Root toolkit and ADB/SDK files for my previous Galaxy Nexus and Nexus 7 but I uninstalled most of that before setting up the N5.
Thanks!

JonnyRock said:
Hi, maybe you can help me.
Last night I unlocked my N5 using CF-Root, and flashed TWRP using Flashify. However, when I plug my N5 into my home computer it doesn't ever show up under 'My Computer' with other removable storage devices. It is present in the device manager under 'Android Phone -> Google Nexus ADB Interface'.
I've tried restrarting my computer, uninstalling the drivers and reinstalling them. Developer mode is enabled and if I switch from MTP to PTP then is shows up under removable storage, but I only have access to the DCIM folder. Switching back to MTP makes it disappear.
On my work computer it shows up correctly no problem.
My personal computer has had multiple installations of WugFresh Root toolkit and ADB/SDK files for my previous Galaxy Nexus and Nexus 7 but I uninstalled most of that before setting up the N5.
Thanks!
Click to expand...
Click to collapse
same issue on my side...I canot use MTP only PTP...I also tryed new drivers from SDK but has not solved the problem
Alex

JonnyRock said:
Hi, maybe you can help me.
Last night I unlocked my N5 using CF-Root, and flashed TWRP using Flashify. However, when I plug my N5 into my home computer it doesn't ever show up under 'My Computer' with other removable storage devices. It is present in the device manager under 'Android Phone -> Google Nexus ADB Interface'.
I've tried restrarting my computer, uninstalling the drivers and reinstalling them. Developer mode is enabled and if I switch from MTP to PTP then is shows up under removable storage, but I only have access to the DCIM folder. Switching back to MTP makes it disappear.
On my work computer it shows up correctly no problem.
My personal computer has had multiple installations of WugFresh Root toolkit and ADB/SDK files for my previous Galaxy Nexus and Nexus 7 but I uninstalled most of that before setting up the N5.
Thanks!
Click to expand...
Click to collapse
This is a really strange problem :-/ what does it show up as when you are in device manager on your work computer?

MaxRabbit said:
This is a really strange problem :-/ what does it show up as when you are in device manager on your work computer?
Click to expand...
Click to collapse
It shows up as a 'Portable Device' -> 'Portable Media Player' (I was thinking it was a 'Device with Removable Storage').
I have full access to the internal file folders here at work.

Here's a suggestion for something to add to the OP.
"Be sure to use the CORRECT adb/fastboot commands, double-check the path on all commands, and double-check the existence of each file you are working with."
I hate to admit this, but I couldn't figure out why nothing was appearing in the device list when I did "adb devices", while the phone was in Fastboot. I did everything from A-Z and tore my hair out for 30 minutes until it hit me, my phone's in Fastboot. I've been messing with Android for 3+ years and made a newbie mistake lol.
Sent from my Nexus 5 using Tapatalk

JonnyRock said:
Hi, maybe you can help me.
Last night I unlocked my N5 using CF-Root, and flashed TWRP using Flashify. However, when I plug my N5 into my home computer it doesn't ever show up under 'My Computer' with other removable storage devices. It is present in the device manager under 'Android Phone -> Google Nexus ADB Interface'.
I've tried restrarting my computer, uninstalling the drivers and reinstalling them. Developer mode is enabled and if I switch from MTP to PTP then is shows up under removable storage, but I only have access to the DCIM folder. Switching back to MTP makes it disappear.
On my work computer it shows up correctly no problem.
My personal computer has had multiple installations of WugFresh Root toolkit and ADB/SDK files for my previous Galaxy Nexus and Nexus 7 but I uninstalled most of that before setting up the N5.
Thanks!
Click to expand...
Click to collapse
I have the same problem and done the same exact things u did. any help?

I'm having no luck with unlocking bootloader of my Nexus 5 today. I've unlocked previous Android devices fine, but this one for some reason it's not detecting it in USB drivers. It shows as Other devices -> Nexus 5 in device manager, but when I select update driver & navigate to the dir where Android SDK/extras/google/usb_driver
Windows was unable to install your Nexus 5
Windows could not find driver software for your device.
I updated the OTA that came right away earlier, maybe this caused the Windows USB drivers to not work match the updated OTA build? Is there a way to ensure that old windows driver is uninstalled? I can only select 'uninstall', but not the 'remove old driver files' some docs mention. Also when I connect my Nexus 4 it's fine, and enabling debugging mode prompts for to allow the security fingerprint of the PC. But this prompt doesn't appear on Nexus 5, not sure if it's supposed to happen AFTER the PC is able to communicate with the N5 or not, which is the step that I'm stuck on. Tried it on another Windows 7 system and same problem.
UPDATE: Well my Nexus 4 worked fine along with adb until a few minutes ago, after toggling the Debugging Mode on the phone, it's not recognized on Windows now either. So definitely think it's a Windows 7 or Google USB Driver issue. Any pointers on how to start over (without reinstalling Windows) would be appreciated.
UPDATE 2: For future reference, I got around my Windows driver issue by going into Nexus - Settings - Storage - USB computer connection, toggle to Camera (PTP) and Media device (MTP), that reinitialized windows to recognize it in Device Manager again. Stupid Windows.

aluxzen said:
same issue on my side...I canot use MTP only PTP...I also tryed new drivers from SDK but has not solved the problem
Alex
Click to expand...
Click to collapse
I'm not sure what happened but on my WINDOWS 7 (64 bit) OS I had to modify "%WINDIR%\inf\wpdmtp.inf" as shown here: "http://forum.xda-developers.com/showpost.php?p=37930602&postcount=937". I then uninstall the device and drivers and performed a hardware scan to get it to work. I also added a "...PID_4EE2&MI_01" line but I am not positive that was required.
Hope that helps someone.

Whyzor said:
UPDATE 2: For future reference, I got around my Windows driver issue by going into Nexus - Settings - Storage - USB computer connection, toggle to Camera (PTP) and Media device (MTP), that reinitialized windows to recognize it in Device Manager again. Stupid Windows.
Click to expand...
Click to collapse
That... Thankyou for that info.
I was able to get ADB to work but was not able to get the device to popup as a storage device. That fixed it. Thanks!

I'm not sure what happened but on my WINDOWS 7 (64 bit) OS I had to modify "%WINDIR%\inf\wpdmtp.inf" as shown here: "http://forum.xda-developers.com/show...&postcount=937".
Click to expand...
Click to collapse
Thanks, that link was really helpful! I struggled with the correct detection before (seems I had some old drivers for my last phone on that windows installation...)

Whyzor said:
I'm having no luck with unlocking bootloader of my Nexus 5 today. I've unlocked previous Android devices fine, but this one for some reason it's not detecting it in USB drivers. It shows as Other devices -> Nexus 5 in device manager, but when I select update driver & navigate to the dir where Android SDK/extras/google/usb_driver
Windows was unable to install your Nexus 5
Windows could not find driver software for your device.
I updated the OTA that came right away earlier, maybe this caused the Windows USB drivers to not work match the updated OTA build? Is there a way to ensure that old windows driver is uninstalled? I can only select 'uninstall', but not the 'remove old driver files' some docs mention. Also when I connect my Nexus 4 it's fine, and enabling debugging mode prompts for to allow the security fingerprint of the PC. But this prompt doesn't appear on Nexus 5, not sure if it's supposed to happen AFTER the PC is able to communicate with the N5 or not, which is the step that I'm stuck on. Tried it on another Windows 7 system and same problem.
UPDATE: Well my Nexus 4 worked fine along with adb until a few minutes ago, after toggling the Debugging Mode on the phone, it's not recognized on Windows now either. So definitely think it's a Windows 7 or Google USB Driver issue. Any pointers on how to start over (without reinstalling Windows) would be appreciated.
UPDATE 2: For future reference, I got around my Windows driver issue by going into Nexus - Settings - Storage - USB computer connection, toggle to Camera (PTP) and Media device (MTP), that reinitialized windows to recognize it in Device Manager again. Stupid Windows.
Click to expand...
Click to collapse
Thank you for sharing your solution.

PC won't read my nexus 5

Ive tried everything my pc doesn't recognize my nexus 5, downloaded google drivers, updated adb and nothing.
When i go to device manager I can't find it.
When I go to devices and printers i can see nexus 5 but can't access it.
When i switch to PTP THe device works but MTP doesn't. USB debug on and off don't help either help?
I deleted now every driver installed phone shows up as android adp when connected but can't access it or nothing?
IT works fine on other pc

hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant

This is going to be stating the obvious, but do you have a screen lock code? PCs will recognise the device, but wont let you access unless unlocked

Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
Thank you very much as this did the trick for me! Appreciate it

Thanks It worked for me Win 8 (64Bit Here)
Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
Thanks Again

Thanks! worked perfect for me too!

Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
That worked perfectly. Thanks man! I was starting to pull my hair out.

Ok I'm having this same issue. Completely stock right now. It makes the notification sound like its connected but can't locate it on mtp. I tried to follow this guide, however I can't locate the device in device manager on mtp. It shows fine on ptp. Please advise....thanks
Edit: I saw a download to add mtp capabilities to my win7 machine. Thing is, it works no problem with my galaxy s3 now so that couldn't be the issue
Watch, as I combine all the juice from my mind...

Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
i had already rooted my device but i cant view nexus in explorer, it only shows adb drivers in device manager ,no nexus 5 in device manager
windows 8.1 ,nexus 5 -4.2.2

Ahhhh maaann!!!
Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
Thx so much! You'r nice guy!

won't work for me
Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
if i do everything u listed here, i cant choose USB Composite Device.. only gives me MTP USB Device choice :/ Help plzz

-timothy- said:
if i do everything u listed here, i cant choose USB Composite Device.. only gives me MTP USB Device choice :/ Help plzz
Click to expand...
Click to collapse
Try installing the drivers from here.

fxdil said:
Try installing the drivers from (link) here.
Click to expand...
Click to collapse
Ok, i tried like everythin.. all that pops up is that nexus 5 don't have any driver / and access denied.. my nexus is at 4.4.3 software.. and i cant connect my N5 as PTP aswell... seems like i'm really stuck here :/ i'll try to reinstall my USB drivers, mabye that helps somehow... But, would everythin be easier if i Root my N5 ?
Sorry for crappy english

The reason why I gave you the link was for you to do a manual installation of the Nexus 5 drivers. Even if you're going to root, you still need your PC to recognize your phone. When browsing your computer for driver software in Step 5, point to the file you downloaded from the link.

Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
NO WAY! This is mirácle. THANK YOU SO MUCH, nothing was working, I was going crazy

Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
I can only go up to step 1. On step 2, on my device manager, I cannot find my phone. When I plug in my phone, it appears on my device manager as "ACER Composite ADB Interface" as shown here
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What I have done so far, is install Android SDK. Through there, I installed the USB drivers. Still nothing appears. When I go to "Devices and Printers", the phone appears under "Unspecified Devices" as shown here Someone help please?
If it helps, I had two Samsung devices prior to this phone.

Silly Question?
Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
I just got a Nexus 5 and Windows 8 (had to upgrade my life). This may be an obvious question, but once in Device Manager, where to I "locate the phone". I've done your previous steps but don't know where the phone it located.

MadnessG said:
I can only go up to step 1. On step 2, on my device manager, I cannot find my phone. When I plug in my phone, it appears on my device manager as "ACER Composite ADB Interface" as shown here View attachment 2903557
What I have done so far, is install Android SDK. Through there, I installed the USB drivers. Still nothing appears. When I go to "Devices and Printers", the phone appears under "Unspecified Devices" as shown here View attachment 2903558 Someone help please?
If it helps, I had two Samsung devices prior to this phone.
Click to expand...
Click to collapse
I can help you . I just had the same issue. I forgot how lol. Let me see. Uninstall the drivers and turn off the USB debugging mode and turn off development mode. Disconnect the nexus and reconnect and profit? I'm pretty that's the fix because I had the same issue for an hour and I fix it myself.
Sent from my Nexus 5 using XDA Free mobile app

Thank u so much
Galactic2 said:
hey had the same problem. The solution below worked for me...
1. Enable USB debugging: Go to phone settings -> About -> Tap build number repeatedly until developer menu is enabled. Go there and tick USB debugging.
2. On your PC, go to your device manager (when the Phone is plugged in and set to MTP), locate the phone, right click on it -> properties
3. go to the Driver tab
4. click Update Driver
5. click Browse my Computer for driver software
6. click Let my pick...
7. select USB Composite Device
8. finish up with the assistant
Click to expand...
Click to collapse
It worked, thanx dude, so much!!!!!!

BIG Thank you
I went through the registration process in order to say thank you for posting such a clear and useful steps - it resolve my pb
Thank you, Irene

How do I install Alcatel driver?

I don't know how to install it, all I see after downloading and upzipping is "MTK_Qualcomm_ADB" folder, inside are "install.vbs" file, "uninstall.vbs" file, Qualcomm and MTK folders. I I tried to click on "install.vbs" file, nothing happend, so I tried to install through Windows Device Manager, using the ".inf" file in the Qualcomm folder, but failed. I've just bought my phone for 1 week and I am new to Android, so don't curse me...
P/S: I read this instruction on reddit and got stuck in step 3.
1. Plug device into computer, wait for "normal" MTP drivers to install. You'll probably get an error about the ADB interface driver failing.
2. Open the notifications dropdown and select "Connected as a media device" (was the default for mine).
3. Select "Drivers CD-ROM" from the USB Computer Connection list.
4. Open My Computer and open new "USB Driver" drive (was E on my machine).
5. Double-click Setup.vbs, then click Install on the "Android USB Driver Manager" screen. (Click Uninstall to uninstall the driver)

chetlaxong said:
I don't know how to install it, all I see after downloading and upzipping is "MTK_Qualcomm_ADB" folder, inside are "install.vbs" file, "uninstall.vbs" file, Qualcomm and MTK folders. I I tried to click on "install.vbs" file, nothing happend, so I tried to install through Windows Device Manager, using the ".inf" file in the Qualcomm folder, but failed. I've just bought my phone for 1 week and I am new to Android, so don't curse me...
P/S: I read this instruction on reddit and got stuck in step 3.
1. Plug device into computer, wait for "normal" MTP drivers to install. You'll probably get an error about the ADB interface driver failing.
2. Open the notifications dropdown and select "Connected as a media device" (was the default for mine).
3. Select "Drivers CD-ROM" from the USB Computer Connection list.
4. Open My Computer and open new "USB Driver" drive (was E on my machine).
5. Double-click Setup.vbs, then click Install on the "Android USB Driver Manager" screen. (Click Uninstall to uninstall the driver)
Click to expand...
Click to collapse
Either 1) Plug in the device and when it prompts for a driver THEN point it to where the inf is or 2) install the driver zip mentioned here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745

Thanks. I did it!

famewolf said:
Either 1) Plug in the device and when it prompts for a driver THEN point it to where the inf is or 2) install the driver zip mentioned here: http://forum.xda-developers.com/idol-3/general/want-to-able-to-install-ota-updates-t3163745
Click to expand...
Click to collapse
Hi, please help me install this driver, I can't down driver in this page, I have downloaded in this page ( http://mobiledriver.info/model/idol-3-(5.5)-143/ ) but not install,