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Hey, I have problems with my screen. I cant pull the ring in bottom to unlock screen and taking pictures or start videorecord. and a lot of things in the screens bottom. I have to try 3-6 times before it respond.
I am a regular user of touch screen so I am not that amataur. Do u think the screen is broken or software? any one else with this problem?
The first phones made have this error. The man in shop told me. so its a production error. i must wait about 14 days to get it back.
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
joemm said:
maybe its possessed by the devil.....666lucifer
Sent from my htc sensation 4g using xda premium app
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lol !
While we are talking about the screen here, has anyone had problems accepting calls? On very hot days, when the phone heats up a bit in the pocket, I am completely unable to accept a call - the screen simply doesn't respond, but does so after the phone call attempt has ended.
I am though scared to contact customer support since my Desire is still in repair (sent in 3 times) since end of March.
joemm said:
Maybe its possessed by the devil.....666Lucifer
Sent from my HTC Sensation 4G using XDA Premium App
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Yes that must be it. Gods revenge..hehe.
Froschfinger: sounds like you have the same problem as me.
Takk for det, you are having the same heat problems like I do? Wasn't really keen on walking through all the touchscreen-related threads in detail, but didn't find out about heat problems of others so far. I have one of the early Vodafone devices.
check here: http://forum.xda-developers.com/showthread.php?t=1140997
they are talking about the same thing, maybe you'll find a solution.
I have the same problem, its actually pretty random and doesn't always happens but is getting annoying.
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
After update 2.3.4 the problem is gone. screen working perfecktly.
Froschfinger said:
I contacted customer support to probably find a solution to the problem. She told me to do a soft reset, i.e. pull out the battery while the phone is running, leave it out for some minutes and insert it again. Furthermore she told me that older sim cards can cause problems with newer phones, something I hadn't heard of before (she was talking about three to four years old sims). So far haven't had any problems with unresponsiveness, but an unnoticed shutdown, plus it's significantly colder outside so it might not happen too soon again.
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Capacitive touch screens don't like heat. You have static problem which in conjunction with heat make phone unusable at times. Check fix for touchscreen thread, plus my thread on how to keep phone at bay, so it doesn't do it again.
okay, so the tittle says it itself. but the normal screen works. :\ is the keys that don't do anything. "home, Back, search and menu" everything works flawlessly, but this keys just wont respond. the light turns on every time i touch the screen but when i touch any of the bottom keys. it just doesn't do anything. any one have any suggestions? that could help me .. ive done factory resets twice and the hard reset also. would flashing a rom fix this problem?
Doesn't hurt to try. Do a backup and re flash rom or a different rom if problem is consistent than it might be hardware
Sent from my LG-P999
Thanks for your quick reply tomorrow morning i'll do that. I have to figure out,how to flash a rom. I have not yetrooted the phone or Flashed any rom. If flashing rooms don't work, would replacing the screen, lens or digitizer do anything??
Sent from my MB525 using XDA
Forgot to mention, did you try rebooting and/or hard reset?? Well before you start messing with it, is it still under warranty? If so send it in. Wait till tomorrow like you said maybe another person might have a better answer. If you haven't rooted your phone then you should Imo. Best thing a g2x can get is a custom rom! You will be very impressed. It may be
Sent from my LG-P999
i think i mentioned it on the first post. yes i have done a hard reset and I've done the "pull out the battery, take the sim card out and the Sd card and just turn it on with just the battery. and i believe is not. this phone has been around for a while and like i said is my friends. I wouldn't know if it is but I'll ask him when i get a chance.
It may be the digitizer I don't know for sure I'll actually do some research cause kinda interesting...
I want to go with you needing a new digitizer.
if not find an ICS launcher type thing it'll put the onscreen keys lol. I couldn't much especially on either the G2X nor European variant O2X... and I got bored reading about people spilling water, so make sure it doesn't have water damage other then that... new digitizer.
any suggestion would be appreciated!! I'm sure this phone is not under warranty, so replacing the digitizer wouldn't be a problem for me. at this moment I'm installing ClockworkMod, do any of you know which Rom is the best, as of in "stable/No Problems/Fast"?
Edit: Just Flashed CM7.1.0.1 to my phone and no luck at all. seems like I'm going to have to buy a new digitizer. Hopefully that solves the problem.
You can use the app, Button Saviour.
Sent from my LG-P999 using Tapatalk 2 Beta-5
dw9906 said:
You can use the app, Button Saviour.
Sent from my LG-P999 using Tapatalk 2 Beta-5
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I saw after Googling the issue,
that it was for rooted phones only, so I didn't say anything lol.
Sent from my LG-P999 using xda premium
my phone is rooted, lol I just installed CM7 on this phone so I will try that app, its only temporary though, until I get the digitizer of course thank you everyone for all your help.
MxFallen said:
my phone is rooted, lol I just installed CM7 on this phone so I will try that app, its only temporary though, until I get the digitizer of course thank you everyone for all your help.
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Let us know if after the digitizer if it fixed it.
Sent from my LG-P999 using xda premium
Well the manufacturer I bought it from is in china and I live in the states so its going to take a few weeks to get here. But as soon as I replace the old digitizer with the new one I will post the results here.
Sent from my MB525 using XDA
MxFallen said:
Well the manufacturer I bought it from is in china and I live in the states so its going to take a few weeks to get here. But as soon as I replace the old digitizer with the new one I will post the results here.
Sent from my MB525 using XDA
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While you're at it, may as well make a video/pic tutorial.
I know the aokp ICS rom has a navigation bar that puts a Home, Back, and Menu button on the screen for people that don't have physical buttons. I'm not sure if other ICS roms for the g2x keep this feature. This may work as a temp solution until your new digitiser arrives.
r4d14n7 said:
While you're at it, may as well make a video/pic tutorial.
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There are plenty of videos/tutorials how to open the phone and replace the digitizer on YouTube.
@linelock, Thanks for your suggestion. but sadly the phone's digitizer/screen got cracked somehow while it was in my backpack, :\ so now I'm just waiting for the one I ordered since the touchscreen doesn't work at all... For now I'm just using this defy..
Sent from my MB525 using XDA
As far as I know, manufacturer warranties is 1 year, depending on when the phone was first sold...don't know if you'd go that way. I don't think it applies to secondhand phones, but some have tried it and it worked.
As far as tutorials on youtube, I found this was the most comprehensive.
http://www.youtube.com/watch?v=-rXX7Rm4gnA
Tempted to make a white g2x...
digitizer came in just a few hours ago, i managed to replace it and now everything works!!! I AM HAPPY!!!. so to answer some Users questions, yes replacing the digitizer did fix the Issue!!
I cant believe I went through 6 devices.
The first 4 had the same problem. Old text messages would send themselves to the last 2 people I texted, at random. 4 in the afternoon or 3 in the morning. I was annoying my friends all the time. 5th device came with damage (stuck power button would turn the phone off by itself)
Last device, the one im using now is stuck in landscape for no apparent reason. Dock mode is on and I cant turn it off. Something is making my phone think its on. Called AT&T, complained, told them about how many devices ive been through. Initially got denied, asked to speak to a manager. Got denied again, they offered a year-early upgrade for no charge, but I denied that. After about 30 minutes of back and forth, they decied to send me a blue GS3 that should be here this week
The phone has been good to me when it worked, but Im tired of getting replacements.
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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Why would he have problems with the S3?
Man this is weird as hell!
ECEXCURSION said:
Lol, I bet you have problems with the gs3 too.
Sent from my HTC One XL
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This, clearly
So if you are moving to a new device then this thread is pointless? I mean we are here to talk about the one xl, not who's getting what phone.
Sent from my One X using Tapatalk 2
You must be doing something wrong...
CollegeProfesor said:
...Old text messages would send themselves to the last 2 people I texted, at random...
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Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
phi11yphan said:
Aside from the stuck power button (which is just a hardware problem)... maybe it's a bugged program (or virus attachment) that you keep installing on your new devices? What happens if you DON'T install your usual programs on your latest device? Try it out for a week, and then you can start to pinpoint the rogue application. Don't use your phone to connect to any email either, and then you can narrow down if it's an application or data problem.
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Exactly. The problem the first four "phones" had was almost undoubtedly NOT a hardware problem, and I'm amazed and dismayed that you got them to replace your phone (dismayed because that cost gets passed on to everyone else, AND the more people do this the less likely people with legitimate problems are going to get their problems addressed... boy cries wolf syndrome, if you will)
When my GS II was randomly shutting down they made me try a phone with NO apps installed other than what came pre-installed, for a week to eliminate app issues. And because I was desperate, I did.
I have had the text issue when texting people on T-Mobile. Only certain people on T-Mobile. Theirs would come to me several times, or mine would go to them duplicated or delayed and they would get like 5 at once. Never did figure out the cause, it just stopped on its own. This was a few years ago, though. In this case I would expect some app on your phone. The XDA does this thing that if I post an image on the forum, like an hour later I get a toast that my reply was successful, and find it duplicated my post.
Sent from my Note ][
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
HTC_Phone said:
I'm currently on my 4th One X replacement device. The first three replacements and the original had screen flex issues along the side, and in the middle. One of the replacements had a faulty power button. They offered a make/model change for free, and that meant instead of continually sending the White One X, they sent the Grey. It was either that, or DOWNGRADE to a cheaper phone.
Needless to say... The 4th one still has these issues. But I'm tired of dealing with AT&T because it really hasn't been resolved. I could keep complaining, and eventually if it gets worse I will.
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Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
absolutelygrim said:
Sounds like they are sending you crappy refurbs.. mine had the screen flex in the top right, it fixed itself, but now the casing creaks a bit, other than that... mine is fine, but I got it new.. second one..
Replaced the first (bought new) cause WiFi didn't work
Sent from my One X using xda app-developers app
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Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
HTC_Phone said:
Yup. They sure do keep sending me crappy refurbs. Kinda ticks me off, but what else could I do? Not much. They refuse to budge.
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My first HOXL had the same screen problem. Went to one att store, explained the problem and they turned me away. Went to another store nearby, explained the problem, and they went into the back and got me a brand new one no questions asked. Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
Sent from my One X using xda premium
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
hyun18 said:
I dont understand how this can happen, lmao.
Never had I known anyone have such problems with their smartphone or had experiences like that.
And 6 devices? Damn, you must be INCREDIBLY unlucky, or youre doing something wrong, idk.
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i had 13 replacements back when had the evo4g
Skillfulshoe said:
Just try different stores, maybe you'll get lucky
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or, if you only want to hit one place, google the nearest att Device Support Center. if it isn't too far of a drive, i can't imagine they'll ever turn anyone away. their primary function is to fix or replace your phone (if it's within the 1 yr mfr warranty). no receipt needed... they'll bring up your account. (don't give them a device that's been visibly tampered -- revert back to stock, etc)
Skillfulshoe said:
Just try different stores, maybe you'll get lucky like me.
(By the way this was in the summer before it was banned for a while ago I don't know if the policy is different with the phone now)
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You can't exchange for a new phone in-store beyond the first 30 days. After that, you go through warranty and its all refurbs. As previously mentioned, you can go to that a Device Support Center, but they will still be refurbs, but at least you can test them out before leaving the place.
Multiple defective refurbs are common, and even the same issue. But the 4 in a row with the exact same text issue is odd, if not suspicious. Are you migrating any backed up data like SMS? Might even be a network related problem.
Ironic user name is ironic.
I have never had issues with this phone.. something is up..
Hi guys,
I know that there is a problem with other LG G3 carriers that the device make restarts by its self.
I thought that my AT&T device is protected from that buti wrong.
The phone make self restarts i think one in 2-3 days.
I don't know why....
From my search in the NET i saw that this is the illness of this device.
There will be solution for that problem?
Hope yes....
Thanks
If your device randomly reboots then it is a factory defect and should be returned immediately! I did this with one of my old samsungs and it only took a couple of days to get a new one in the mail. Don't keep a lemon, get a new one while you can!
Sent from my Nexus 7 using XDA Free mobile app
H1TM4NXD said:
If your device randomly reboots then it is a factory defect and should be returned immediately! I did this with one of my old samsungs and it only took a couple of days to get a new one in the mail. Don't keep a lemon, get a new one while you can!
Sent from my Nexus 7 using XDA Free mobile app
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the problem is that i bought this device in US and i leave in israel so i cant send it to the factory. is there any software solution?
Had anyone encounter any problem with there focus on Pixel 3 camera? Mine is acting weird just now, I tried cleaning the rear lens and clear cache (camera) but the problem still there. Thanks
Sent from my [device_name] using XDA-Developers Legacy app
ryuben2k said:
Had anyone encounter any problem with there focus on Pixel 3 camera? Mine is acting weird just now, I tried cleaning the rear lens and clear cache (camera) but the problem still there. Thanks
Sent from my [device_name] using XDA-Developers Legacy app
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Just happened to me last week. I had to rma device. Just got my new one two days ok and camera is working again.
sebby d said:
Just happened to me last week. I had to rma device. Just got my new one two days ok and camera is working again.
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I bought mine in Amazon. The problem is when I tried to reach the customer service it wont go thru because maybe My place is not recognized. im from Saipan, Northen Marianas Island. eventhough were under US territories but still not recognized. Last 2 years, i had a problem with my Pixel 1 but able to replace it because there's chat aside from the phone
Sent from my [device_name] using XDA-Developers Legacy app
ryuben2k said:
I bought mine in Amazon. The problem is when I tried to reach the customer service it wont go thru because maybe My place is not recognized. im from Saipan, Northen Marianas Island. eventhough were under US territories but still not recognized. Last 2 years, i had a problem with my Pixel 1 but able to replace it because there's chat aside from the phone
Sent from my [device_name] using XDA-Developers Legacy app
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Have you tired chatting with customer service. You can go to help in settings and there should be a chat button.
sebby d said:
Have you tired chatting with customer service. You can go to help in settings and there should be a chat button.
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Hi, today I was able to contact customer service and able to apply RMA. Thank you
Sent from my [device_name] using XDA-Developers Legacy app
It seems a lot of users have experienced it so far: https://support.google.com/pixelphone/thread/4244999?hl=en
Anyhow, mine can focus well enough photo mode, but video recording is just crap because of the shaking image, and the camera produces a clicking noise while trying to keep focus.
Issue has been around since the May update, as people say in the comments there.
May Security Patch: "Fixed 2 second video stuttering at the beginning of recording"
June Security Patch: "Fixes an issue causing the camera to crash during video recording"
+ Google Camera update in May.
So they have certainly made some changes in the camera, but the software origin is not confirmed .
My phone does this now too - it sucks.
Google wont RMA because I have an unrelated scratch on my screen - they say that my phone would be available for warranty if i first get the screen repaired at the cost of £250.
Can a company really deny warranty due to unrelated aesthetic damage alone? It doesn't seem fair.
Has anyone had any joy fixing the problem by replacing the camera module? Its only £15 (and about 2 hours work!)
htc-rocks said:
My phone does this now too - it sucks.
Google wont RMA because I have an unrelated scratch on my screen - they say that my phone would be available for warranty if i first get the screen repaired at the cost of £250.
Can a company really deny warranty due to unrelated aesthetic damage alone? It doesn't seem fair.
Has anyone had any joy fixing the problem by replacing the camera module? Its only £15 (and about 2 hours work!)
Click to expand...
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Why do they know you have a scratch?
Same problem here, not so much the autofocus but the camera making clicking sounds and the image jittering... Am gonna see what the store says...
Update: went to the store and found oit that i have to unroot and lock the bootloader again in order to send it in, because they can refuse to replace it if somebody tampered with the the system files.
Does anybody know how to do that? Mine is unrooted, but the bootloader is still unlocked...
Update: No chance for a replacement or repair, because I have a cracked screen. It's not Google but the service partner of the shop I bought it from, who refuses to fix it. The guy told me to not send it in, since I would only end up having to pay to get my phone back.
That's really frustrating. Has anyone tried downgrading to before the May update?
georgs_town said:
Update: No chance for a replacement or repair, because I have a cracked screen. It's not Google but the service partner of the shop I bought it from, who refuses to fix it. The guy told me to not send it in, since I would only end up having to pay to get my phone back.
That's really frustrating. Has anyone tried downgrading to before the May update?
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Rubbish isn't it - weird that they say if the screen was fixed then they would fix the camera - why not just replace the camera and leave the screen as it it?
htc-rocks said:
Rubbish isn't it - weird that they say if the screen was fixed then they would fix the camera - why not just replace the camera and leave the screen as it it?
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Because they can...
Also talked to Google Support. They either fix both the screen and the camera, or nothing at all. So if I wanted to claim my warranty, I would have to pay for a display-replacement first. And, I would have to cross the border from Switzerland to Germany to even send the phone in
This is really frustrating.
My goal is to try and fix the problem on my own by replacing the camera module, once I'll replace the display and battery (maybe in 1-2 years). Until then I'm stuck with a phone that's basically useless for video shooting (my workaround is to lock the Autofocus, before I start filming).
I've been running the Jan 2019 build of Bootleggers ROM until two weeks ago and did not do any update in that time (except updates from the Play Store). The problem occured for me anyway a few months ago. It could be related to an update of the camera app but I guess it is a hardware problem. After upgrading to a recent custom ROM the problem persists. Google should acknowledge the problem and repair faulty units regardless cracked screens or any unrelated damage.
I had a similar problem with my Pixel 3's camera recently. My camera's focus wouldn't work anymore at all. I sent it in for repair and got a new device.
Had the same issue with my Pixel 3 a few weeks ago, running on DirtyUnicorn Rom.
I cracked my display due to some bad handling and decided to repair it by myself.
During the display repair i also replaced the main camera module by a new one (from a online auction platform).
And now camera works fine without focus being stuttering.
Only thing was that i also upgraded to Havoc ROM (Android 10) at straight after the hardware repair, so theoreticalli it could also be a software issue but i'm quite sure that the camera module had a defect.
Makavelli- said:
Had the same issue with my Pixel 3 a few weeks ago, running on DirtyUnicorn Rom.
I cracked my display due to some bad handling and decided to repair it by myself.
During the display repair i also replaced the main camera module by a new one (from a online auction platform).
And now camera works fine without focus being stuttering.
Only thing was that i also upgraded to Havoc ROM (Android 10) at straight after the hardware repair, so theoreticalli it could also be a software issue but i'm quite sure that the camera module had a defect.
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Click to collapse
Thank you Makavelli!
I did the same thing and it solved my problem. Camera modules are about 15$ and the process is not very hard, once you've succeeded opening the phone. It just takes some time and the right tools
Here's a step by step guide.
Cheers