Getting a Network Error when entering the S6 Theme Store - Galaxy S6 Q&A, Help & Troubleshooting

I just received my S6 today and everything works great, except for one thing. Whenever I go to the S6 Theme Store, I get this error:
Network Error
A network error has occurred. Try again later. (SSLHandshake/2346/C100003)
The theme store works just fine when I dismiss the error message but it is quite tedious to keep seeing it. Does anyone know how I can get rid of this? It keeps popping up whenever I start up the theme store.

xda-snack said:
I just received my S6 today and everything works great, except for one thing. Whenever I go to the S6 Theme Store, I get this error:
Network Error
A network error has occurred. Try again later. (SSLHandshake/2346/C100003)
The theme store works just fine when I dismiss the error message but it is quite tedious to keep seeing it. Does anyone know how I can get rid of this? It keeps popping up whenever I start up the theme store.
Click to expand...
Click to collapse
I'm getting the same error except it's 3010 for me. Kept saying it when I tried to download a theme, though it finally worked after I kept trying like 10 times. Very annoying, would like a solution also if anyone knows.

I get the same error but it always works when I dismiss it.

I'm also getting the same error, weirdly I can still download and apply the themes

Same

Yep same with me http://sslhandshake/2346/c100003

21cdb said:
I get the same error but it always works when I dismiss it.
Click to expand...
Click to collapse
Same here
Sent from my SM-G920I using Tapatalk

Go to setting >applications>applications manager>all> clear cache then your data. You going to get the error once more then no more after that
Hope that work for you cause it work for me

Me too for note 5

fineazbro said:
Go to setting >applications>applications manager>all> clear cache then your data. You going to get the error once more then no more after that
Hope that work for you cause it work for me
Click to expand...
Click to collapse
I can confirm this works. At-least on my Sprint note 3 Running Phronesis N5 V3. Made this issue go right away.

Remove the samsung account on android accounts and go to theme store. After that, agree with the terms on it's startup and on top left. click in "theme store". Add your own samsung account again and be happy!

vennon! said:
Remove the samsung account on android accounts and go to theme store. After that, agree with the terms on it's startup and on top left. click in "theme store". Add your own samsung account again and be happy!
Click to expand...
Click to collapse
I Tried 3 Times, and the error still exists with Wifi connection , it works only with 3G internet data
Note 5

Same here with s7 Edge, someone have a solution? As @Maystro it's working only on 3g. Cache cleared, rebooted, samsung account disconnected and connected again. Also sometimes work and let me download themes. Themes apply works except for the error message prompting in every single page you go

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

Constant 927 error in play store

Hey guys..I know the 927 error happens randomly, but literally everytime I go into the playstore after flashing a rom
A) it doesn't load any of my apps, either currently on the device, or any of my downloaded apps under "all"
and
B) when I attempt to download ANYTHING it hangs for about 20 seconds and then gives the 927 error.
And it's not ROM-specific...it's happened across three of four different roms. Do you guys have any advice? I've tried the force stop, clear data trick, and the clear data from download manager trick. I'm getting annoyed haha. Any help is greatly appreciated.
I am in the same boat, I've searched everywhere for the answer but nothing works.
this sucks man i get the same thing and no fix it looks like
Did you try clearing data of Google Play Services, too, and removing and re-adding your Google account?
KingVeto said:
Hey guys..I know the 927 error happens randomly, but literally everytime I go into the playstore after flashing a rom
A) it doesn't load any of my apps, either currently on the device, or any of my downloaded apps under "all"
and
B) when I attempt to download ANYTHING it hangs for about 20 seconds and then gives the 927 error.
And it's not ROM-specific...it's happened across three of four different roms. Do you guys have any advice? I've tried the force stop, clear data trick, and the clear data from download manager trick. I'm getting annoyed haha. Any help is greatly appreciated.
Click to expand...
Click to collapse
I have seen this support thread before, in most cases you must do a factory reset. It was a couple weeks ago look around the forum, there are some fixes but it did not help this guy and a factory reset is the only option.
PhilipTD said:
Did you try clearing data of Google Play Services, too, and removing and re-adding your Google account?
Click to expand...
Click to collapse
yea tried that also... been on the web reserching this.. sux nothing is working so far .. WTF!! I just signed in from my friends gmail and it works now i can download apps.. i dont get it.. mine worked fine till today.. wow this is stright BS.. now is i make a new gmail i wont have all my apps a paid for.. lol its like my account is corupted? i made a new gmail and everything fine.. still wish i could fix my orignal gmail to work again

[Q] Acer Iconia Tab A100 not doing pretty much anything else

My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!
goodwl01 said:
My Acer tablet is not allowing me to open the google play store.
When I try to open it, it says loading then closes out
I also get this error: process com.google.process.gapps
I also keep getting the error that Unfortunately the android keyboard is not working
I have disabled the keyboard and that is the only way to get anything to come up
It also says that Gmail has stopped working
And calendar has stopped working
There is no browser on the tablet anymore and no download manager
I have done the factory reset several times to try and remedy this with no luck.
It won't sync with my gmail account either.
The operating system says Android 4.0.3. I try the system update and that's when it says
[*]Network coverage is currently poor. Please move to a location with better coverage to continue. I am sitting right next to the modem for wi-fi.
Help!!!!!!
Click to expand...
Click to collapse
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.
Thanks
pio_masaki said:
All of those errors are from /system, which is odd, are you rooted? These suffer from eventual death of the EMMC, and abnormal behavior is generally associated with it, so things missing or just randomly crashing all of a sudden is some of the signs. A check would be to just reflash the rom if you're rooted, if you're not there's no real way to check or correct issues on /system.
Click to expand...
Click to collapse
I am not rooted. Reading up on how to that now. I'll see if this works. Thanks for you reply.

Error for SVOICE after updating to Marshmallow

So after upgrading I receive a notification once I reboot and it tells me to update svoice. once I click the download button Samsung apps open and it says that its unavailable. did anyone have this issue? I want to get rid of this error or update svoice.
I've attached screenshots also showing the notification.
I have the same issue with my T-Mobile Note 5. I've searched and can't find this mentioned anywhere. Everytime it starts up from being turned off I get that message and error.
+1 Exact same issue.
One thing to add. I have disabled svoice, wiped and reinstalled the Galaxy store. Still no change.
I wonder if anyone else is having this issue or just ignoring it.

S Voice problem since 3.0

hey, i've been using the Gear S3 since half a year now, after being disappointed by AW 2.0 ruining my Moto 360 2nd gen
since the 3.0 update, i often get an error using s-voice with simple commands like "set timer for ten minutes"
sometimes it works, but often getting an error after a few seconds, show either "an error has occurred. i'm unable to answer your question. please try again later" or "an error has occured, try again later"
has anyone else encountered this problem and found a fix?
i did a factory reset twice now, didn't help, not changing the s voice language from automatic to us english
the other stuff i wanted from the update also didn't happen, but i guess that's a different discussion
I am having the same problem. I had purchased the S3 Frontier when it 1st came out. I returned it due to problems with svoice. I just purchased it again last week and svoice is still garbage. Was hoping for it to be better. Will be returning again.
i did not have this problem with 2.x, voice commands like this never showed the error, for me it started after the 3.0 update
Same problem here can't reply to a message with voice and errors when simple commands like the OP stated.
I get around the message problem by setting the language to English UK
I still get the error message after the latest update on the gear update. I need to re-flash the stock Tezin on it hoping it will fix it.
Same issue with S3 Classic
Same issue here with my S3 Classic. Occasionally it works but most of the time I get the error. Reported it to Samsung but they were unaware of the issue and were non-responsive.
View attachment 4365678my fix for this issue was to clear cache for s-voice. you can do it from s-voice menu
bottom button that looks like refresh
Same x 2
My S3 Tmobile LTE failed in 6 days. They exchanged it for a new one at the store yesterday and that one failed also. So I returned it since it's a defective product. I'll buy again when the issue is fixed.
S-Voice implementation on the watch is just total garbage. No way around it.
I like the notification system and the magnetic payments, but nothing is intuitive and nothing can be trusted to just work without having to re-try three times. Voice commands are an exercise in frustration.
Nine times out of ten, my watch says it can't understand me, can't find the contact I want or can't find any contacts at all even though I can open contacts on the watch and they're all there. I'm sitting here with a Galaxy s8+ and their flagship Gear S3 Classic watch and they don't complement each other at all.
Implement FREAKING GOOGLE ASSISTANT you lamebrains!
WaxysDargle said:
View attachment 4365678my fix for this issue was to clear cache for s-voice. you can do it from s-voice menu
bottom button that looks like refresh
Click to expand...
Click to collapse
how often to you have to clear out the s-voice ??
matthewinaz said:
how often to you have to clear out the s-voice ??
Click to expand...
Click to collapse
Every time you want it to work.
gboybama said:
S-Voice implementation on the watch is just total garbage. No way around it.
I like the notification system and the magnetic payments, but nothing is intuitive and nothing can be trusted to just work without having to re-try three times. Voice commands are an exercise in frustration.
Nine times out of ten, my watch says it can't understand me, can't find the contact I want or can't find any contacts at all even though I can open contacts on the watch and they're all there. I'm sitting here with a Galaxy s8+ and their flagship Gear S3 Classic watch and they don't complement each other at all.
Implement FREAKING GOOGLE ASSISTANT you lamebrains!
Click to expand...
Click to collapse
I have the exact same experience Gboybama! Some contacts i can call, some produce an error message, some let svoice "synchronice contacts", which is never finished, letting the problem persist even after clearing cache, stopping the app, restart etc... **** this.
matthewinaz said:
how often to you have to clear out the s-voice ??
Click to expand...
Click to collapse
i only had to do it once. it has been working "fine" ever since.
s-voice never quite works properly. never has. i doubt it ever will. seems like samsung just doesn't care.
I just got my s3 today to go with my new s8+ having tons of iss6 with s voice. Looks like I'm not alone. Probably going to be returning this and researching other options.
good and bad to hear it also happens in combination with Samsung phones.
the last response i got from them:
"@SamsungSupport: There will be slight compatibility trouble considering it is not paired to a Samsung device. ^Aaron"
i removed all apps from my phone, reset the watch, reinstalled the apps and set up the watch as new. worked for a couple of days then back to the same, 9 out of 10 (or even more) it would simply give me the "an error has occurred"
i don't understand the error doesn't include an error code, how are they even supposed to understand what's going wrong with just "an error has occurred"
I'd fire the developer, project manager or whoever thought this was ab good idea
but indeed, Samsung doesn't seem to care
good and bad to hear it also happens in combination with Samsung phones.
the last response i got from them:
"@SamsungSupport: There will be slight compatibility trouble considering it is not paired to a Samsung device. ^Aaron"
i removed all apps from my phone, reset the watch, reinstalled the apps and set up the watch as new. worked for a couple of days then back to the same, 9 out of 10 (or even more) it would simply give me the "an error has occurred"
i don't understand the error doesn't include an error code, how are they even supposed to understand what's going wrong with just "an error has occurred"
I'd fire the developer, project manager or whoever thought this was ab good idea
but indeed, Samsung doesn't seem to care

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