Neuxs 5 screen problems - Nexus 5 Q&A, Help & Troubleshooting

Ok so my Nexus 5 has a real problem with the screen. Started some time after Lollipop, haven't used it since
When I turn it on it only shows "static" screen. It can stay like that or after some seconds purple and white(the white from the Google logo?) but mostly purple going down the screen. When it reaches the bottom I starts at top again(I can see cause the white spot are changing locations).
I have no way to fix it so I just hold the power button till it turns off
Some times (if I'm lucky) the screen is normal (maybe some of this youtu.be/drZc4ZPcuvo) but it works for some time(minutes) until it either turns off the screen(timeout) by itself or it just "jumps" around till the screen becomes black.
I have tried replacing the USB flex cable without luck. I also shattered the glass 1 year ago(havent used the phone for 6 months).
After replacing the USB flex cable yesterday I got it working with just minor issuses. And update to 5.1 etc. (running stock)
But I have however not done a factory reset as I believe this won't fix the phone.
Any good Ideas on how to fix it? Replace the screen (by my self) cost 1/3 to 1/2 of what I paid for it originally. And if its the motherboard/GPU its "dead"?

Better off replacing the device entirely

Related

[Q] Nexus 5 screen showing colorful static

Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas

[Q] My display seems to fail randomly, even after changing LCD. What could it be?

So here's my issue. Yesterday, my phone started to give me a while screen full of dead pixels (pinkish color) randomly. I would turn off the phone, turn it back on and after 2-3 minutes it would crash again. Last year I dropped it and cracked the screen, so to me it was related to that. The phone works fine other than that (music plays when display fails. I did wipe it completely and reinstalled Kit Kat, it solved the issue temporarily but after 30 minutes it started again.
Today I decided to go check out a phone repair shop and ended getting my phone fixed by them. What this consisted of is a replacing the display and plastic frame. I picked up the phone and everything was perfect, new screen and display which looks and feels like new.
Now it's been about 5 hours and the phone started acting strange again. Now it's a lot less worse than before, but I still get the full screen of dead pixels. The display will go on and off (I guess it's trying to reinitialize or something) but always fails. So I end up rebooting the phone for it to work again.
The 2 times it happened after getting the phone fixed it was when I put it in my pocket to go from my work to my car, and then from my car to my home. So I don't know if it has anything to do with being in my pocket, that's why I came here.
So could anyone could shed some light on my issue here? Is my phone already dying? It's only been 13 months and I'd hate to have spent for a new display for basically nothing.
Replace the flex cable. If that doesn't work then it's an issue with the motherboard/screen, in which case you would have to guess between the two, or simply send it to LG and pay for a repair.

Screen doesn't work. (story)

I am a Nexus 4 user. My brother sent me this Nexus 5 to me, but had problems with its screen. Sometimes it wouldn't show anything, other times it would show white lines and other times it would press things on my screen while showing some white lines. Some punches fixed the issue, but it wasn't a permanent solution.
Today, I opened the back cover, removed the battery and EVERYTHING else. Afterwards I cleaned it up with some cotton pads safely and without any force and attached the parts. When I pressed the power button, it didn't show the Google logo because I had forgotten to attach a wire. When I saw it, I attached the cable and it worked; it showed the Google logo, booted up to the part where I can see my lockscreen but then it went black.
When I tried to turn it on, it wouldn't show anything. I didn't destroy anything(imho) during the procedure. The LED light is yellow when I attach it to a USB(meaning it charges) and Windows 10 recognizes it when I connect the phone to the PC(a message pops up saying Nexus 5 was connected). "adb devices" shows the devices.
Is it the screen? I have un-screwed it a thousand times. Do I have to replace the screen+digitizer?
Because the screen wasn't working properly to begin with, it was probably defective and on its way out.
I recommend getting a cheap third party screen from eBay or Aliexpress. The third party screens aren't as good as an oem screen but the price is good for what you get in my opinion.
audit13 said:
Because the screen wasn't working properly to begin with, it was probably defective and on its way out.
I recommend getting a cheap third party screen from eBay or Aliexpress. The third party screens aren't as good as an oem screen but the price is good for what you get in my opinion.
Click to expand...
Click to collapse
Thanks for the reply. http://www.ebay.co.uk/itm/Full-Asse...065754?hash=item4ae8029eda:g:gaIAAOSwrklVJian
Is that good? The price is fine imho(we use euro but it will be +3-4 on the price converted from pounds).
Btw, I forgot to mention that sometimes the screen shows the backlight but doesn't display anything.
Sounds like the phone needs a new screen. Also check Aliexpress for screens. I find the prices a bit better than eBay.
Sorry to revive an old thread...
I have the exact same issue. What really bugs me is that the screen is only ~2 weeks old. Worked fine for a while, then I pulled it out of my pocket one day and only the backlight worked. LED blinked, phone vibrated, showed up in ADB, etc. - it was on. Only the backlight showed though. It worked when it booted up, and I got it to go into recovery. I reflashed my ROM, and it worked for about fifteen minutes after that. Now, it doesn't show anything at all (not even the backlight).
Did you just end up getting a new screen? Maybe I should just get a new phone... the cell radio also seems to be going out.

Nexus 5 multiple hardware issues

Is this fixable/worth it:
Roughly chronological order of the faults:
1: the screen started to shake while being charged wirelessly
2: about 6 - 8 months ago my Nexus 5 started to disconnect/reconnect when connected to a computer with USB ( my PC would disconnect/reconnect the device)
3: every now and again the screen flickers/goes fuzzy
4: the USB port stopped charging the nexus 5, sometimes after being on overnight it had stopped charging after only a short time - fortunately wireless charging works fine)
5: the Microphone stops working for a while, then starts working again
6: the screen sometimes doesn't even come on - at times its just black ( the backlight is on but the screen is black)
7: the screen also shows fuzzy static
8: the microphone no longer works at all
9: the phone will no longer charge at all over USB
10 the speakers have started to cut out
any ideas?
is it worth fixing?
I think it need a new motherboard. If it is worthy, only you know about your budget. I saw in ebay more than 70€ a new board.
Thanks, doesnt sound good the odd thing is, if i rub the nexus 5 under the LED/Camera flash it sometimes works for a little bit
Ah, this is a well known problem, also present in my own Nexus 5. Have a look in this topic: http://forum.xda-developers.com/google-nexus-5/help/nexus-5-microphone-speakerphone-t3043151
Thanks, tried the paper/cardtrick, and still no luck, I even bought a new ribbon connector and that didnt make any difference.
As it is (and hopefully was ) the phone has been unusable with the screen going completely off, freezing /unresponsive to touch and only fixable with a re boot ( power button and vol up)
As for physical damage, theres a crack in the side by the sim card tray to the top edge, and another by the power button
Anyway, so resigning myself that its finally dead and running on the theory of if its broke then it cant be made any more broken by trying a fix, i removed the motherboard and briefly ran a hot soldering iron over the ribbon connectors side 'legs' ( where it joins the main board) at the moment it appears to be working although time will tell, and a pessimist is never disappointed.

Nexus 5 colorful vertical lines

Hello
I have a strange problem with my Nexus 5. Today when I booted it up it started fine and everything was working. After 2 hours I wanted to check my phone, but it had turned off. I pressed the power button and strange vertical lines appeared coming from the top of the screen. They disappeared after 3 seconds, but now my phone has no picture only the backlight is working. When I reboot the phone I see the stripes again, but still screen is unresponsive after booting. I know the phone works, because I hear the notifications coming in. I though, that maybe the lcd cable has gotten loose, so I opened up the phone, but the cables were still all connected. I haven't dropped my phone or anything. Can anyone please suggest me what to do? Does it have something to do with the cables? Or is the screen broken ? Any help will be appreciated.
This has happened to mines previously. Unfortunately you'll need to replace what is called the flex cable.
A lot of topics about this issue but no one answers is not complete.
In my case usb flex replacement haven't got any result. Absolutely!
Only by replacing the mainboard (i.e. motherboard) Nexus 5 became alive.
So, feature Nexus 5 rainbow vertical lines victims, keep this in mind.
ps: yes, I'm a necroposter, sorry
Same thing happens to me some time ago, now i've put some paper on the mainboard connector and the problem appear only some times.
I think i have to buy a new phone.

Categories

Resources