I have a rooted my Desire S with 4.1.2 build by nk111.
As soon as I open the apps manager in the settings, I get a package access helper stopped unexpectedly error.
The error comes up 4 times... I can install/uninstall apps without any problems, but it seems like the system can't calculate the used diskspace of apps.
I tried to clear the cache and also fixed permissions, but it doesn't help and I have no idea what else could fix it. Any ideas?
Hello everyone
I am not a developer but would appreciate any helpful feedback, preferably in layman's language, that anyone might be able to offer to a problem that I am having with my android device, running version 4.2.2, a large Hannspree 13.3 tablet. I bought the tablet about six months ago and I am happy with the general performance. However, recently I downloaded a number of streaming media apps from Google Play Store including the Sky Go and Sky Movies apps and also the All4 Channel 4 on demand app. When I tried to run these apps, I got a message saying 'These apps are not supported on rooted devices'. I am led to believe that the Hannspree 13.3 is rooted by default at manufacture although I did not know this at the time of purchase and indeed, at that time I was totally ignorant about 'rooting'. For this reason, I have not yet opted to do a factory reset of my device because, if true, then this would not solve the issue. After researching comments on a number of internet forums, I came across several suggestions as to how to resolve the issue. I opted for downloading the SuperSU app, which then enabled me, via the app settings, to perform a 'full unroot', which I duly did. By downloading a root checker app, I was able to verify that my large Hannspree tablet is now unrooted. However, when I tried the Sky Go and Sky Movies apps after unrooting, I still got an error message 'Not supported on rooted devices'. I no longer get the 'rooted app' message when I play the All4 app, but the app doesn't play, it simply hangs. Therefore, and I have been in touch with the Sky Community forums, these streaming media apps all still perceive my device to be rooted but it is not, although someone from the Sky Community forum suggested that there still must be traces of the original rooting in the OS/firmware which the Sky apps and other streaming media apps are picking up on. I tried, on advice, a hide root app but when I tried this, I get a message saying 'Cannot find the su binaries'. When I tried to reinstall SuperSU I got a similar message 'Cannot locate the su binaries and SuperSU cannot install them. This is a problem'. It seems that the original unrooting has removed the su binaries and I cannot now try hide root apps. However, there must be some trace of root that the streaming media apps are still picking up on.
Would anyone know how to remove these traces of root. I did read somewhere, another suggestion from a forum, that it was possible to manually unroot a device by using a file manager app and deleting su binaries from system/bin and system/xbin directories and deleting superuser.apk from system/apps directory. However having browsed system directory with root browser in the ROM toolbox app, the su binaries are not present in the system/bin or system/xbin which, I suppose, is further verification that my device is now unrooted. But it can't be fully unrooted, otherwise surely the streaming media apps would play.
Should I do a factory reset to restore the device to its default (presumably rooted) state and then manually delete the su as described above?
The curious thing is that the streaming media apps work perfectly on my smaller Hannspree 10.1 device, which obviously is not rooted and not perceived as rooted.
Is it possible to install the operating system of my smaller Hannspree device onto my larger Hannspree device? I tried the 'check available updates' in the About tablet tab in Settings but I get an error message on my large Hannspree device to the effect of 'Error invalid ROM ID' so cannot do an update, or check for an update.
Can any of you techies out there help?
Thanks, in anticipation.
trivia chris said:
Hello everyone
I am not a developer but would appreciate any helpful feedback, preferably in layman's language, that anyone might be able to offer to a problem that I am having with my android device, running version 4.2.2, a large Hannspree 13.3 tablet. I bought the tablet about six months ago and I am happy with the general performance. However, recently I downloaded a number of streaming media apps from Google Play Store including the Sky Go and Sky Movies apps and also the All4 Channel 4 on demand app. When I tried to run these apps, I got a message saying 'These apps are not supported on rooted devices'. I am led to believe that the Hannspree 13.3 is rooted by default at manufacture although I did not know this at the time of purchase and indeed, at that time I was totally ignorant about 'rooting'. For this reason, I have not yet opted to do a factory reset of my device because, if true, then this would not solve the issue. After researching comments on a number of internet forums, I came across several suggestions as to how to resolve the issue. I opted for downloading the SuperSU app, which then enabled me, via the app settings, to perform a 'full unroot', which I duly did. By downloading a root checker app, I was able to verify that my large Hannspree tablet is now unrooted. However, when I tried the Sky Go and Sky Movies apps after unrooting, I still got an error message 'Not supported on rooted devices'. I no longer get the 'rooted app' message when I play the All4 app, but the app doesn't play, it simply hangs. Therefore, and I have been in touch with the Sky Community forums, these streaming media apps all still perceive my device to be rooted but it is not, although someone from the Sky Community forum suggested that there still must be traces of the original rooting in the OS/firmware which the Sky apps and other streaming media apps are picking up on. I tried, on advice, a hide root app but when I tried this, I get a message saying 'Cannot find the su binaries'. When I tried to reinstall SuperSU I got a similar message 'Cannot locate the su binaries and SuperSU cannot install them. This is a problem'. It seems that the original unrooting has removed the su binaries and I cannot now try hide root apps. However, there must be some trace of root that the streaming media apps are still picking up on.
Would anyone know how to remove these traces of root. I did read somewhere, another suggestion from a forum, that it was possible to manually unroot a device by using a file manager app and deleting su binaries from system/bin and system/xbin directories and deleting superuser.apk from system/apps directory. However having browsed system directory with root browser in the ROM toolbox app, the su binaries are not present in the system/bin or system/xbin which, I suppose, is further verification that my device is now unrooted. But it can't be fully unrooted, otherwise surely the streaming media apps would play.
Should I do a factory reset to restore the device to its default (presumably rooted) state and then manually delete the su as described above?
The curious thing is that the streaming media apps work perfectly on my smaller Hannspree 10.1 device, which obviously is not rooted and not perceived as rooted.
Is it possible to install the operating system of my smaller Hannspree device onto my larger Hannspree device? I tried the 'check available updates' in the About tablet tab in Settings but I get an error message on my large Hannspree device to the effect of 'Error invalid ROM ID' so cannot do an update, or check for an update.
Can any of you techies out there help?
Thanks, in anticipation.
Click to expand...
Click to collapse
Hi, thank you for using XDA assist.
There is a general forum for android here*http://forum.xda-developers.com/android/help*where you can get better help and support if you try to ask over there.*
Good luck.
hey guys... im new at this forum...
i really need someones help solving my problem.
I rooted my micromax canvas hd (a 116) a while ago .
unfortunately i deleted a system app called package access helper.
after that when i went to install a app its showing app not installed.
i cant install any app form anywhere.. not from play store neither from my external sd card. I though maybe a hard reset would solve the problem.. so i removed root access and cleared all the data. after booting its still the same . i even lost all of my previously installed app . (forgot to backup) what should i do???. please anyone help me.
a million thanks in advance
@kash said:
hey guys... im new at this forum...
i really need someones help solving my problem.
I rooted my micromax canvas hd (a 116) a while ago .
unfortunately i deleted a system app called package access helper.
after that when i went to install a app its showing app not installed.
i cant install any app form anywhere.. not from play store neither from my external sd card. I though maybe a hard reset would solve the problem.. so i removed root access and cleared all the data. after booting its still the same . i even lost all of my previously installed app . (forgot to backup) what should i do???. please anyone help me.
a million thanks in advance
Click to expand...
Click to collapse
Ask some user of your device to upload package access helper for you and push it to system/app or flash a custom/stock rom
Respected Seniors,
I am on android4.4.2
Kernel 3.4.67
Build ZAW1800G_060A_V8_2_5
Model Micromax Canvas Doodle A 102.
Rooted using KINGO ROOT.
------------------------------------------------------
After creating 2nd partition I Linked it with link2sd Plus.
Mounting was successful.
-----------------------------------------
The PROBLEM is --
When I linked an app to SD, say " Whats-app and UC browser ", link created. I rebooted with both reboot and fast reboot option.
The problem is when I open linked app, app stop unexpectedly.
I tried remove link via link2sd, app, then it says there is NO LINK TO REMOVE.
Both app turned Grey in the menue system > app.
As I am in urgent need of those app, so I tried to install those two app, after uninstalling Link2sd, but it says insufficient storage, even after I have 300MB MEMORY available.
Problem is with those two app only which was linked earlier using Link2sd ( and other linked app too ) . Other app that was not linked via Link2sd installs well.
Even after uninstalling Link2sd app,and several reboot, problem persists.
Please suggest some peocess, or app to get rid of this problem.
------------------------------
Please help.
Thanks
manishbaba said:
Respected Seniors,
I am on android4.4.2
Kernel 3.4.67
Build ZAW1800G_060A_V8_2_5
Model Micromax Canvas Doodle A 102.
Rooted using KINGO ROOT.
------------------------------------------------------
After creating 2nd partition I Linked it with link2sd Plus.
Mounting was successful.
-----------------------------------------
The PROBLEM is --
When I linked an app to SD, say " Whats-app and UC browser ", link created. I rebooted with both reboot and fast reboot option.
The problem is when I open linked app, app stop unexpectedly.
I tried remove link via link2sd, app, then it says there is NO LINK TO REMOVE.
Both app turned Grey in the menue system > app.
As I am in urgent need of those app, so I tried to install those two app, after uninstalling Link2sd, but it says insufficient storage, even after I have 300MB MEMORY available.
Problem is with those two app only which was linked earlier using Link2sd ( and other linked app too ) . Other app that was not linked via Link2sd installs well.
Even after uninstalling Link2sd app,and several reboot, problem persists.
Please suggest some peocess, or app to get rid of this problem.
------------------------------
Please help.
Thanks
Click to expand...
Click to collapse
Hello,
Try posting your query here Ask any Query Newbie Friendly with all relevant details, the experts there maybe able to assist you.
-Vatsal
I have followed many suggestions, but have failed so far. ONE of many difficulties is that I can not get the phone to download iRoot APKs, so did it on my PC instead, and succeeded in copying them into the Phone's DOWNLOADS (quite visible on my PC) but the phone does NOT show them when I open Downloads - so I can not try to install them to see if they will root the phone. A solution to rooting would be welcome; as also how to make those APKs visible in the phone.
I downloaded and installed File Manager App and that revealed the files copied in. One problem solved. They would not install until I had changed Settings to allow APK's from unknown sources to be installed. Second problem solved. Rooting was solved by installing iRoot. Third problem solved. But even then I could not dispose of unwanted system Apps, till I downloaded and installed NoBloat Free; Fourth problem solved. Then Application Manager offered to uninstall updates, with the warning that the app would be replaced by the factory version, but went ahead and uninstalled the app anyway. Fifth Problem solved. HOWEVER, even though Application Manager now only shows a handful of apps, the screens are still cluttered with many icons I was hoping to be rid off. Can someone tell me how to remove the already uninstalled apps from the screens ?