Low res and wrong orientation photos in hangouts... - Galaxy S6 Q&A, Help & Troubleshooting

Tried sending some photos via hangouts on a new S6...photos come across blurry, and it's rotating them 90 degrees for no reason. Anyone else having this problem?

So viewing the exact same hangout on my nexus 5 and new S6 gives totally different results. Everything is great on the nexus 5, but s6 pictures are pixelated, and sometimes rotated incorrectly. Anyone else having problems with hangouts?

Here's a video.
https://youtu.be/SIMFh4duBwg

I have the same exact problem on my LG G2 as well.
This started happening two or three updates ago.

Related

Visible Circular Shape in the Center of Camera Photos Taken Under CFL Lighting

I purchased a new 16GB Nexus 5 phone a couple of weeks ago. I'm quite impressed with the phone overall but there's one particular problem I've noticed which concerns me. If I take photos of something light-colored (such as a light switch on my wall) in a room that uses compact fluorescent lighting, there is a faint but visible circular, ring-like artifact in the center of the photos. If I take similar photos in a room that uses incandescent lighting, however, there are no visible artifacts in the photos. I emailed Google about this to troubleshoot the problem and they took me through some routine steps (a power cycle and clearing the camera app's data and cache) but even after a factory data reset did not solve the problem, they ultimately suggested that I exchange the phone for another one at the retailer where I bought it from. Seeing as this problem does not happen in all lighting conditions, I'm not so sure that it's a hardware issue but I'd like to hear from other users as to whether or not they have experienced this. The software on my phone is Android 4.4. I'd like to try out 4.4.1 to see if it addresses this problem but that software update has not been made available to my phone through OTA as of yet. I've experimented with different camera settings and the problem seems to be most noticeable when HDR+ mode is on but it's still there (albeit to a slightly lesser degree) in the regular auto mode. Is it just my unit that's affected by this or is it a more common problem? I tried attaching a photo to this message to show you what I'm talking about but it doesn't seem to upload because of the forum's JPG file size limit.
I side-loaded the Android 4.4.1 update for my phone and took some new photos to see if this problem still exists. I'm disappointed to see that it's still happening and definitely noticeable with HDR+ mode enabled. There's also a link below to a photo I just took which demonstrates the problem. Do you see the circular / ring-like artifacts on and around the light switch? It's easier to notice if you zoom in.
imgur.com/VSV3ijf
I'm sure I'm not the only person who has taken indoor photos in a room that uses compact fluorescent lighting. Can anyone here quickly take a similar photo and see if the same thing happens or not? I've even gone so far as to buy LED bulbs for my room to replace my CFL bulbs but I'd still like to know whether or not my Nexus 5 phone has a defect.
The same problem with photos taken under CFL bulbs still exists in Android 4.4.2, unfortunately. There are no such problems under LED or incandescent lighting, however. I'll just have to hope the CFL lighting problems with the camera get addressed in a future update because I'm reluctant to exchange my phone over this if the exact same thing happens on another unit. Has anyone else here encountered this?

Hangouts mms turn photos sideways

When I take a picture with the phone vertical and send it through hangouts it gets to its destination sideways. I have tried changing the aspect ratio of the pictures and that does not help. This just started happening not that long ago. Anyone experience this and have a fix other than not using hangouts.

[Q] Nexus 5 Camera exposure issue in Google Translate. Anyone else seeing this?

I'm having an issue with Google Translate and I was wondering if other have experienced the same issue. I have a N5 running 5.0.1 and I'm trying to take a picture to translate the text. I've done this in the past without issue but tonight when I tried to do it, the exposure on the camera was way too low. My somewhat dimly lit room was pretty much pitch black. It didn't seem to matter what I pointed the camera at and the exposure never changed. It was as if it was exposing for a very bright object, like my TV or laptop screen, rather than what I was actually pointing the camera at.
I don't remember it behaving like this in the past. I thought it might have been the camera itself, but it worked fine in the camera app. I also confirmed that the room should have been exposed fine and wasn't in fact just too dark because the exposure compensation value was set to 0 in the camera app. I also tried clearing the Translate app data, but that wasn't any help.
Could someone else give it a shot and let me know what yours is doing? Do you also find the exposure way to low when attempting to take a picture to translate?
Thanks in advance.

Pictures rotating 90 degrees

I haven't seen anyone else with this issue, but maybe they've just been silent. So, I take a picture, everything is fine. I look in the gallery, everything is fine. But when I go to share the picture either via MMS, uploading to an app, or uploading to a webpage, the image appears on the page but has been rotated 90 degrees. Has anyone else had this issue? It doesn't happen all the time, but enough to be annoying. Somewhere between the gallery and the upload, the picture gets rotated. But if I go into my gallery, the picture is fine. It's only on the site/app that it was uploaded to that it rotates on its own.
Happens in hangouts every time I send a portrait oriented photo. Happens on friends s6's too.
Now that you mention it, it has always happened with pictures taken in portrait mode.
Happens to me also. Emailing pictures they are rotated.
Copied the picture to my computer and when I opened it to edit I got a message indicating that the Exif data indicated that the picture had been rotated and asked if I wanted to rotate it.
Odd that it's not displaying correctly.
Same issue, annoying
This has been happening with the S6 I bought for my wife, and so far I haven't seen anyone post a solution. It seems odd that more people aren't complaining about it though. Hopefully the update they just released addresses this issue, but it's not listed in the changelog. Since I bought it off swappa I'm really hoping it's not a hardware defect.
Hasn't happened since applying the last update, fingers crossed that it's fixed now.
S6 Edge pics rotated 90 degrees
I'm having the same problem, but for me it is more than just annoying. It impacts my work. Perhaps 50% of the time, pictures I post to the professional app related to my job are rotated 90dg. More than just annoying, it's unprofessional.
As far as I know, my phone is up to date with updates. In fact, this problem may not have started until the last update.
Please advise.
I've had this problem both with my S3 with various stock and AOSP roms (and different camera apps) and now on the S6 on stock and XtreStoLite as well. After googling a lot and occassionally encountering other people's flipped photos I learned this is a problem with how the phone handles EXIF data and how certain apps or software on the computer handle it. Apparently the info of rotation is changed (90, 180, 270 and 360) but some apps ignore it while others don't. It could be another case of Samsung messing too much with source codes.
Then again, my cousin has the same problem with his iPhone..

Google photos, strange tint

Hi, just updated my google phones and now noticed when looking at photos it applies a strange yellow dull tint when the picture is loaded. swipe to the next picture and you will notice after a split second the picture dulls, most noticeable on white background pictures. if you drag up to get the picture information it reverts to how the picture should look, nice and vibrant. Is anyone else experiencing this? rather annoying.
Thanks
Same here no solution yet
Noticed it too....super annoying
Just got delivery of my OP7 Pro this morning and I'm experiencing the same. Any suggested solutions?
Same here, looks like a Photos app issue
I'm having the same problem on my OnePlus 7 pro. I noticed it after the latest update of Google photos
Update to my response: I noted that if you have night mode on, and you open a photo, Photos will change the color mode to normal again and your screen will look white. I have to turn off and then on the night mode to get the tint again. Looks like Photos is playing with the display color briefly.
Yeah, I'm having the same issue with my OnePlus 7...
This explains it: https://www.androidpolice.com/2019/...r-support-breaks-night-mode-on-oneplus-7-pro/
Glad I'm on the only one! Very annoying
My Oppo Reno 10x is giving me similar issues. When swiping from one photo to the next in Google Photos the colour cast changes after a split second and if you press the screen and do the slightest swipe in either direction without actually swiping to the next/previous photo, the colour cast changes as well. Doesn't do it in the native Oppo gallery so I assume it's a Photos issue.
Ones you download the picture to your phone is fine, so again it is Google photos problem.
Facing the same issue. ?
So I'm not the only one that noticed.
Facing the same "issue"
Have noticed it some as well...
Now here is a HUGE BUG with this. Open a google photo and leave it open with the weird tint. Lock ur phone. Now try to unlock using fingerprint. Guess what u cant... Seems the tint affect the fingerprint ready. U have to use ur pin.
You are right, can't unlock the phone when showing a photo with google photo. What a weird bug
Gesendet von meinem GM1913 mit Tapatalk
oppo reno 10x
Yes, seeing the same issue on the Oppo Reno 10x - i believe since Oppo is manufacturing the One Plus phones, they have the same issue...So if Google Photos is not the problem, i'm most probably sure, it will take a very long time until Oppo/OnePlus acknowledge and fix this problem...
Same... Been dealing with it for awhile now. Hopefully a fix comes soon.
deksawyer said:
My Oppo Reno 10x is giving me similar issues. When swiping from one photo to the next in Google Photos the colour cast changes after a split second and if you press the screen and do the slightest swipe in either direction without actually swiping to the next/previous photo, the colour cast changes as well. Doesn't do it in the native Oppo gallery so I assume it's a Photos issue.
Click to expand...
Click to collapse
Same over here on Oppo Reno 10x
Very annoying
But in the meantime I solved it by installing an older Google photos version from apkmirror. (Don't forget to disable auto updating in the Play Store!)
I don't think I will miss out on something although the app bothers me with saying so ?.
Version is 4.10.0.2346283390 and it works just perfect without any strange color adjustments a second after opening a picture. Finally I can watch my pictures like they should be.

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