Phone shuts down continuous - Nexus 5 Q&A, Help & Troubleshooting

Hey guys!
First off, my phone has: unlocked bootloader, rooted, stock rom, android 4.4.4, code blue kernel (v440), xposed
Since last week my phone shuts down conutnuous. Sometimes in 5 minute periods and sometimes in 5 hour periods.. It happens randomly and I never faced something like this before.
I really don't know what to do, because I can't find the reason for this problem.. I didn't experiment with new kernels or something.
Can it be a hardware problem?
Can someone help me here?

Is the power button stuck?

Sometimes I have problems with the power button, yes, but wouldn't then the "shutdown-menu" appear? My phone shuts down immediately..

No one? :/

Is the battery damaged? Check all the connections

Hey, this happens to me as well and I was trying to find a solution to it. I have stock 5.1 Lollipop, non-rooted. I am going to try wipe all cache and reload 5.1

Sounds like power button for sure. Google "stuck nexus 5 power button" and you'll find lots of info.

Related

Jelly bean (i9023) - Sometimes phone does not wake up

Google Nexus S i9023
Country: India
Carrier: Vodafone
Android version: 4.1.1 (Stock OTA from Google)
Build number: JRO03E
I've been on Jelly Bean for 5 hours. Apart from discovering that the CRT lock screen animation works only very sporadically (another thread here talks about it), 3 times the following has happened:
The phone was on idle, screen turned off. I woke my phone by pressing power button and nothing happened. I waited for almost 10 seconds, and the phone woke up. It took 10 SECONDS TO WAKE UP.
This has happened very sporadically too. I dont know if there's a pattern when it happens and when it does not. Anybody else here experience this problem?
First time it happened, I had Developer Options turned on. I turned it off.
After the second and third time, I restarted my phone.
That was an hour ago. It has not yet happened again, and I am watchful as ever. If someone else has faced a similar problem or knows whats causing it, please do reply!
I cant imagine what I'll do if this happens when I need the phone for an emergency.
sometimes when i press the power button nothing happen !! and i must press it again !
milindvk said:
Google Nexus S i9023
The phone was on idle, screen turned off. I woke my phone by pressing power button and nothing happened. I waited for almost 10 seconds, and the phone woke up. It took 10 SECONDS TO WAKE UP..
Click to expand...
Click to collapse
soft reboot? Happened to me before because I was using LBE app which is not compatible with JB, no more soft reboot after uninstalling the app.
gleenfield97 said:
soft reboot? Happened to me before because I was using LBE app which is not compatible with JB, no more soft reboot after uninstalling the app.
Click to expand...
Click to collapse
Umm.. even with soft reboot, I would see some activity on the screen right? Like the booting animation or something..?
When I tried waking up the phone, it did not give any feedback whatsoever. It just sat there like a piece of dumb plastic for 10 seconds. And then, it nonchalantly showed me the lock screen as if nothing had gone wrong and I had only just pressed the power button.
BTW, it has been almost 6 hours since I restarted my phone and this incident has not repeated itself.
Don't try to remove the battery and insert again
Same problem was caused by my nexus S I9023 after the OTA update from google for jelly bean.I removed the battery then the system starts booting up without pressing the power button.Then i removed the battery again and suddenly phone stopped booting up.(No display,No usb connection,No power button ,No button combination work to enter into recovery mode)Phone became completely dead It is now hardbricked and became a paperweight....
Now im looking for the repair ..Can anyone suggest what can be done now ???
gagan330 said:
Same problem was caused by my nexus S I9023 after the OTA update from google for jelly bean.I removed the battery then the system starts booting up without pressing the power button.Then i removed the battery again and suddenly phone stopped booting up.(No display,No usb connection,No power button ,No button combination work to enter into recovery mode)Phone became completely dead It is now hardbricked and became a paperweight....
Now im looking for the repair ..Can anyone suggest what can be done now ???
Click to expand...
Click to collapse
Have you tried an usb-jig?
mobile is not working
shivasrage said:
Have you tried an usb-jig?
Click to expand...
Click to collapse
hi, this is bhaskar i got same problem with mobile what u have with u r mobile if u got any solution pls reply me
bhaskar91 said:
hi, this is bhaskar i got same problem with mobile what u have with u r mobile if u got any solution pls reply me
Click to expand...
Click to collapse
There is not much you can do...if you can´t start phone
even with a jig it´s bricked...it happens to me 2 times last year
without any flashing something wrong or so.
I turned phone off next morning it never wake up again.
I have raed that the reason is maybe the JB bootloader so
After repair I flashed ICS bootloader....we will see if it happens again.
good luck :good:

Phone won't boot

Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Clancy_s said:
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Click to expand...
Click to collapse
Everything on it is stock, no ROM, not rooted. I had just taken it out of my pocket to check the time, put it back in my pocket and then felt it vibrate, took it back out to see it at the Google logo and haven't been able to get it started since. There was one or two times when it got past the Google logo and started to show the start up animation (the four colours bouncing around or whatever it is) but then it shut off again.
I tried holding the power button to completely turn it off, but plugging it into the wall charger just causes it to repeatedly attempt to boot like I mentioned earlier. I'll leave it for a while and hope for the best
Sounds like the mobo is bad. Most likely will have to rma it.
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Do you have a case on? The case could be faulty.
Sent from my Nexus 5 using Tapatalk
jd1639 said:
Sounds like the mobo is bad. Most likely will have to rma it.
Click to expand...
Click to collapse
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
theesotericone said:
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
Click to expand...
Click to collapse
You got it!
Thanks so much, really wasn't looking forward to waiting for weeks while the RMA went through. The button didn't appear to be stuck - it was still clicky - but after mashing it for a minute it started up normally and appears to be fine now.
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
scottdouglasdick said:
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
brother the issue is gone, as mentioned "sticky power button" was causing it. read the thread before posting. btw thanks for effort anyway... haha
:laugh::silly:
Hi all. Sorry to reopen an old thread (but xda suggested I check here before making my own thread).
I think we have the exact same problem with a Nexus 5. Unfortunately, bashing the power button doesn't seem to be helping (and makes me feel slightly silly .
Anyone know how much effort it would be to take it apart to get to the part that's stuck? Any good instructions?
Thanks.
Weird, I have the same issue starting a few hours ago. I updated to the Oct 17 beta of Cataclysm then a hour later it happened. But was told it sounds like the power button issue.
Took it apart, tried to fix it. If plugged in I can get into the bootloader, but then it reboots again. I've tried tapping it on a hard surface, and it gets seems like it almost fixes it because it'll connect to my laptop but then reboots again.
Could it be the battery? It was fully charged but then died as I was deleting hundreds of photo's in Dropbox to move photo's over from my phone because it was full.
I too am running into this same issue. My screen cracked so I replaced the digitizer with some success. In the process I damaged the battery and needed to replace it. When I got the new battery and replaced it my phone is now unusable.
When unplugged: I turn on the phone and it's running the ANDROID animation then turns off.
When plugged in: I turn on the phone, the ANDROID animation runs then the phone restarts and continues the process over and over again.
I then flashed the phone with Marshmallow and the same thing happens. Except now that I flashed it I get the Android icon with the spinning gear. So; I flashed it back to 5.1.1, but the same result.
Could I have physically damaged something inside or is it a battery issue? Thanks for any insight.

[Q] nexus 5 keeps shutting down for no apparent reason

my nexus 5 d820 16 gigs would randomly shutdown for no reason, it wouldn't turn on without plugging it in. i was rooted and running cm11, then i tried carbon ROM, then c-ROM. c-ROM started to give me problems so i factory reset and switched to carbon but the problems remained. then i unrooted, thinking that root was the problem but no signs of improvement, so i re-locked the bootloader but still the problem remained. it would sometimes also shut down if i unplug it and would always forget my WiFi connection for some reason. help me please. thanks in advance.
Well sounds like a hardware problem since you already unroofed and relocked boot loader I would say call lg and get a warranty replacement
Sent from my Nexus 5 using Tapatalk
Sorry to bring this post back after a long time.
I had a similar but not exactly the same problem.
2 nights ago I left the phone on the table, and a few minutes later, when I picked it up, it was off (It had about 60% battery left when I put it down).
Then it would not wake up; I kept the power button pressed for like 20 seconds to force a shutdown, and then tried to power up with no luck, so I'm thinking I'm screwed.
I tried again and it powered up to a graphical noise screen as seen in the attached image, but then it showed the boot animation and came back to life.
This morning it shut off by itself while listening to music (Google play), but powered back on right away...
Rooted 4.4.4, stock ROM, Xposed with Greenify, Amplify and wakelock detector (all latest versions). But no changes for a couple weeks before this started happening.
No specific app running (at least in the foreground).
Any one knows where I can find any kind of log or trace about this, if any at all?
Has anyone experienced this as well?
Thanks

[Q] Nexus 5 bootlooping and won't boot into bootloader

My nexus was working fine and then i tried turning on the screen and it wouldnt turn on so i plugged it into the charger and it was coming up with the bootloader screen (google screen) and then turning off again.
I can boot to bootloader mode by holding volume down by again the phone will power off after less than a second.
My bootloader is unlocked but my phone is running stock 4.4.2 firmware off the google website (cyanogenmod had too many bugs).
Has anyone had the same issue and know of a way to resolve it?
If the phone keeps the restarting in bootloader, then it's certainly got nothing to do with CM... I guess your power button is stuck or broken.. Try pressing the power button hard and move it around a bit too see if it loosens up.
- Sent from an IceCold Hammerhead!
i know its not to do cm, i've been on stock for months now, i was saying i'm on stock so it is not firmware related.
surely the power button has nothing to do with it powering itself off?
andy.hyde4 said:
i know its not to do cm, i've been on stock for months now, i was saying i'm on stock so it is not firmware related.
surely the power button has nothing to do with it powering itself off?
Click to expand...
Click to collapse
Actually it probably does! Thought I'd jump in here - had the same problem with the device rebooting randomly or locking the screen (very rarely) - and then one day, bam, bootloop. Exact same symptoms.
It's probably a stuck power button : )
If you got your Nexus through Play (and it's within warranty), just ping them on the website, they'll RMA it and have you up and running remarkably painlessly. Not sure if it's a "known issue" yet but I'm glad to see I wasn't just crazy!
I have phoned google and they are sending me a replacement.

Stuck in a bootloop, but I didn't do anything to my phone

Hello, Nexus 5 forums. This is my first post on here, because I never even tried to root or install a custom ROM on my Nexus 5, having bought it for the official updates from Google and all that stuff (I had a Galaxy SII before this phone, and I frequently visited the XdaDev GSII forums because I installed CyanoGenMod on it).
I'll go straight to the point. My phone suddenly started rebooting randomly today, and by the end of the day it was stuck in a weird kind of bootloop. The Google logo would pop up, and right as the MM boot animation started the phone would reboot and the Google logo would show up. Right now, the phone's battery is probably dry, so that's why the phone isn't bootlooping, but it has done so for 3-4 hours before shutting down. I tried opening the phone, removing the battery and putting it back in, but the phone just kept bootlooping. I tried both getting into the stock recovery and into download mode, but the phone keeps on rebooting as soon as I get into download mode.
Can I do anything to fix this or is my phone doomed to the eternal bootloop?
Thanks in advance for any and all replies.
Sounds like there may be a problem with the power button.
Same thing happened to me like 5 times now. It is the power button. What I do is knock it on the side of a table below the power button. I just need it to last until the new nexus is released, so I never investigated the proper fix.
I understand, so my problem is more a hardware than a software issue. I tried knocking the phone on the side of a table like @NicksSpleen said, but maybe my problem is more serious. What can I do to fix this? I need it to last until Christmas, as I'm going to get a new phone then (maybe the Nexus Sailfish, if the price is acceptable).
EDIT: Double post.
I disassembled my phone and fixed the problem by cleaning the power button. Works like a charm. Thanks for all your suggestions!
Anything other than the power button?

Categories

Resources