Samsung Galaxy S5 update to Lollipop SUCKS - General Questions and Answers

I have a Samsung Galaxy S5 through Verizon. I had no issues at all with this devic before the software update to Lollipop. I loved this phone, my favorite of all I have ever had. Now everything is jacked up. Music stops constantly, contacts stop, the floating links on lock screen don't work, scrolling menu down to access notifications doesnt work,ETC, ETC, ETC. I have been in contact with Samsung support and everything they told me to do was useless. Now they say I need to go to Best Buy Samsung store. I live in a rural area and the closest Best Buy is out of my way. I'd rather not waste a trip if they are as stupid as the Samsung support. I've deleted cache, data, wiped the partion, started in safemode, you name it. The problem is Lollipop not anything on my phone. I have reached the point I am thinking about doing a factory reset to try to go back to kitkat. Any suggestions before I go that far?

Try Odin back to kitkat
Sent from my SAMSUNG-SM-N900A using XDA Free mobile app

A factory reset won't revert it to Kitkat. It's a good idea to try though, just back everything up first. If that doesn't make Lollipop work better, use Odin to flash an older version, as suggested.

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[Q] Can't access network, need to wipe on Andromeda

Been using my Cappy as a game device for close to a year since I got an SII. Tonight I tried to download an app via wireless and could not access Google Play. Tried using the SIM from the SII, but phone still gets network errors even with wifi on. Provisioned the phone, but still no go. I'm thinking a factory reset and starting from scratch might work, but I am running Andromeda 3 and am unsure what will happen if I do a reset. Will it restore to the factory version of Froyo? Will I lose root? I want to use the Cappy to fly my AR Drone 2, but I don't want to mess it up to do so. It flies great with the SII, but it would be nice to have the Cappy for it if possible. Incoming calls cause the copter to land and can be a pain. The Cappy doesn't even show up among my phones on Google Play. Don't remember deleting it, but until I can get some kind of network access I'm sunk. Did the APNs change for the Cappy in the past year? Shouldn't it be able to connect via wifi regardless? Thanks!
That's a strange problem... however you didn't specify what exactly isn't working. I know Google play doesn't work, but does anything else work over wifi? Either way, it is hard to give support when you are using a very outdated version of Android. I recommend you at least update to Gingerbread, or if you want, Jellybean.
You can also try clearing data for the play store. That's strange that it doesn't show up under your account. My old phone that I sold months ago is still there (twice), and there is no way to delete phones from the list. Are you sure you weren't using a different account?
I can't access either network, which is what is baffling me. I would think I should at least be able to access the internet via wifi, but even that won't work. It connects to my router fine, but beyond that nothing. As for my Play account, I remember several Cappys showing up there because I had 2 replacements within a month back when I first got it in 2010. Whether they dropped off from non-use or I deleted them somehow I don't remember. I just had my SII replaced under warranty last month and both are still there. My SII came with a new 4G SIM, which might not be compatible with the Cappy, but that doesn't explain not being able to connect via wifi. I'm stumped.
A factory data reset won't change your Rom, and you won't lose root. It might fix the problem.
Sent from my SGH-I897 using Tapatalk 2
Well, I managed to get online, but another issue cropped up. I logged into Google Play and can see all my installed apps. There are many needing updating, but when I try to do so I get a message that the app is not compatible with my device. Why would an already installed app see that an update is available and then not let me install it? I can also receive e-mail to my 2 configured e-mail accounts, but I can't send any e-mails through them. The same is true of both these accounts on my SII, so this issue may have nothing to do with the Cappy. I may just put a GB ROM on this thing, but it's been so long since I flashed anything that I have no idea which ROM to use or how to do it. I wonder if I copy over the APK for the app I want to run if it will work?
Miami_Son said:
Well, I managed to get online, but another issue cropped up. I logged into Google Play and can see all my installed apps. There are many needing updating, but when I try to do so I get a message that the app is not compatible with my device. Why would an already installed app see that an update is available and then not let me install it? I can also receive e-mail to my 2 configured e-mail accounts, but I can't send any e-mails through them. The same is true of both these accounts on my SII, so this issue may have nothing to do with the Cappy. I may just put a GB ROM on this thing, but it's been so long since I flashed anything that I have no idea which ROM to use or how to do it. I wonder if I copy over the APK for the app I want to run if it will work?
Click to expand...
Click to collapse
You'll need to flash KK4 with bootloaders (check the stickied in dev section). That will get you on stock GB, from there you can flash w/e ROM you want, I would suggest JB based. (AOKP and AOCP are my personal fav but you can look them up and choose one you see fit)
A lot of things changed since you were all over this forum But if you have TiBu, JB will optimize your apps so they should run fine (just remember to save your IMEI with TiBu otherwise they'll FC).
A fresh download of those apps tho will most likely be better. Just like after formatting a PC, it is better to fresh install your apps. And who knows, you might fall in love with your Cappy all over again

[Q] 2 Apps constantly Force Closing only when Rooted.

Let me start off by saying Im not a n00b at this stuff by any means...I did however decide to go cell phoneless for a couple years, so Ill admit Im probably way behind on everything, but I usually dont have any problems. I got my S5 brand new around Christmas, it had 4.4.4 already loaded on it. I decided instead of going crazy like I did with my GS2 and Vibrant, wanting to customize every aspect of it, Id keep it simple, root it, debloat it myself and be done with it. I rooted it no problem, but everytime I rebooted my phone Google Maps and S Health would force close repetitively, until I went into the priv-app folder and reinstalled Health Services and same with Google Maps. Theyd work fine until I rebooted then it was a rinse was repeat situation every time. I updated to Lollipop through Odin, Rooted it, same issue, same 2 apps. While its not The worst problem to have, it is very tedious. So for the time being, Im unrooted, and I really hate the 734 apps sprint preloads on their phones, and Id like to change a couple things in the build.prop, but Im going with the less annoying option for now. Anyone else have a similar or even the same issue?
Also I guess I should mention Ive tried doing a full Factory Reset, wiped cache and dalvik, and before I have time to login to sync my accounts to my phone, if its rooted they force close over and over.
tommy p said:
Anyone else have a similar or even the same issue?
Also I guess I should mention Ive tried doing a full Factory Reset, wiped cache and dalvik, and before I have time to login to sync my accounts to my phone, if its rooted they force close over and over.
Click to expand...
Click to collapse
Is this when you are simply rooted? Or after you have debloated? If so, maybe you removed or disabled something important.
I have tried to keep it simple so far as well. I updated to Lollipop OTA. Even though I took the normal OTA update something about the phone was not right. Maybe some old settings or data causing problems. I did a full data wipe and then flashed this stock ROM. It is Deodexed and has a few things removed, but it mostly stock. I also ran the Debload tool included in that thread to rid myself of all of the Sprint apps. The phone has been super stable and smooth.
This happens once its rooted before I remove anything. I learned a long time ago to be careful what I remove, lol. But like I said, once the phone boots up before I even have the chance to set it up S Health and Google Maps force close and continue to do so until I go into the folder I believe its /system/priv-apps/ and reinstall the Health Service and same with Google Maps. and Ive wiped the phone clean, clearing it of any settings. I knew it wouldnt work, but figured I had tried everything else, but I even tried moving them to my external sd. I guess its just one of those things, Ill either figure it out or just keep it unrooted for a while.
That doesnt mean if someone has any ideas I dont want to hear them though.

Lost Hotspot and Tethering in Settings Menu

My phone was domestic unlocked. I was having a weird bug so I thought a software reinstall with Samsung Switch (PC) was a good idea...Worst decision I've made in 2016 so far! After the phone restarted, all Sprint apps were gone, and some others disabled like Facebook, Lookout and Instagram and the Hotspot and Tethering settings no longer appear. I went to a friend asking for some help: Various reinstalls with Odin yielded no results. GT idone needs root. A rooted phone is a no no for me as Banking apps and even Pokémon can't run. Factory resets and another "repair" with Samsung Switch are useless.
Where did the carrier apps went? Also, all the Sprint APNs no longer appear. Is there a NON ROOTED way of getting it back? We tried RTN, then reflashing with Odin with no results. I'm on the latest Marshmallow update (Came out yesterday)
Who is your carrier TELCEL?
Not sure what that is, actually I just look at your profile. What is your fw version?
Sent from my Portable
i have the same problem. some one please help. i miss my hotspot...# unlock sprint note 5 no root. 6.0.1 T_mobile is my Carrier

Updating to 7.0 Nightmare

I'm so mad that i've got flames shooting out my ears. Why? A few reasons. First, Snapchat doesn't let you log in on a rooted phone so I wanted to go back to stock for 5 minutes to log in then root again. Sounds simple, right?
I was already on 7.0, it was installed from an OTA update a couple weeks ago when I found out it was being pushed. I rolled from rooted stock MM to unrooted stock MM via ODIN. Downloaded and installed the OTA without a hitch. Forgot to log into snapchat on that day, instead I jumped straight to rooting. Tether is a necessity in my business.
Fast forward to last night. I wanted to roll from 7.0 rooted back to 7.0 stock, log into snapchat, then reroot. Couldn't find the simple tar.md5 of 7.0 that you drop into the AP slot in ODIN. I found a 7.0 that used all 4 slots in ODIN but I didn't like that it was different than what I was used to, so I tried to roll back to 6.0.1 using ODIN. It flashed fine but when it booted, the screen resolution was set to such a large dimension that the sprint splash screen, which normally only consumed the middle 1/3rd of the screen, was taking up the whole screen and bleeding off the edge. I tried a few times to get it to run but all the system apps would just repeatedly force close so that flash was a dud. Art this point i'm a but annoyed because a simple flash, boot, log in, flash, boot, done is turning into a longer process.
So, last resort (in my mind) I decided to go through with flashing that 7.0 that I'd found. I read through the thread, didn't see any current issues to stop me. I downloaded it, which took freaking forever because apparently the site hosting it throttles downloads to 12mbps. Finally got it downloaded, check md5, unzip, throw the 4 parts into the slots in ODIN, and flash. EVerything was successful.
Reboot into system, let it do its thing, log into snapchat, then throw her back into download mode and flash recovery then finish up and go to bed. Seems easy enough. Riiiight??
I unplug the phone, reboot it. Samsung splash screen appears, then an odd screen. A teal screen. With the word Erasing... at the bottom left. "Hmm, strange" I thought. I set the phone down and waited.
A few minutes later I start hearing a voice saying something. I realize its my phone. Behaving oddly. As if I just bought it and turned it on for the first time. I look at the screen in absolute horror.
The damn flash I's just performed deleted every freaking thing on my phone. all apps. all app data. all files. all contacta. all texts. everything. GONE. WTF.
Nowhere in that stupid thread did it say it wiped the phone. Nowhere, not anywhere, ever, did I see that this damn flash would've wiped my phone. Now I am livid. All this just so I can log into some stupid app, because my wife wanted me to use it with her. Everything. Gone.
I set up my account details, logged into my samsung account, did all the restore options, then went to bed because it was taking an awfully long time to restore, so I figured I had a fighting chance.
Woke up this morning to the phone still stuck trying to restore. It had made no progress since last night. So I decided to reboot it. It refused to finish the restore process, so I did a factory reset and tried again. Everything restored this time, all of my apps, contacts, texts, home screen etc. Except, none of the data that my apps had produced, restored. Game progress for a game I play: gone. 6 years of data produced by an app to log vehicle expenses: gone.
SO I tried a third time to restore everything to no avail.
It's almost time for me to leave home (I'm a truck driver, home on weekends), so I decide I will jsut re-root the phone since I am pretty sure I can try to restore the apps form my samsung account again, sometime this week. Re-rooting went fine, I made sure tether worked and then I hit the road.
Turned on my bluetooth headset so I could talk to my wife. The damn thing won't pair to my phone. No matter what I try, the headset won't pair.
I try again to hit the restore option from my samsung account. it wnts me to log in again because my session expired. I enter my password, it logs in then instantly expires my session, demanding login again. Endless cycle. I cannot log into my samsung account. I boot into recovery and clear cache and dalvik in hopes that it fixes it. Reboot, only to find the same problem exists. I do some research and find out that since I am rooted (as I've always been!) I can no longer log into my samsung account on my samsung phone that I OWN! WTF!! Since I rooted, my data is now being held hostage.
All of this crap, because everybody in the whole freaking universe is against people rooting their damn phones. This is ridiculous, pathetic, and unacceptable.
I now know that Google does not sync/backup any data, nor any app, other than its own. And I now know that Samsung backs up... god only knows what the hell they backup from your phone... then they'll hold your own data hostage form you if you choose to root your phone for whatever reason.
BIG THANKS to the person who uploaded the 4-part 7.0, called it an update, and did not disclaim that it is guaranteed to wipe everything you ever had, right off your phone.
All I wish I could recover is the 6 year old cumulative data from one app. But nope that's gone too. This has me the most distraught.
yes I know I should've made a nandroid. it wouldve avoided this whole thing. noob idiot dumbass mistake. I also know that I cnnot trust tht just because it doesn't specifically say itll wipe everything, doesnt mean it wont.
the end.
FML.
Ded. Hahahahahahhahahahahahahahahahhaha. Noob shizz....
FYI. Clear App Data on Samsung Account using Titanium Back Up and you'll be able to sign in to your Samsung account.
Still laughing.
Sent from my SM-N920P using Tapatalk
sinisin said:
Ded. Hahahahahahhahahahahahahahahahhaha. Noob shizz....
FYI. Clear App Data on Samsung Account using Titanium Back Up and you'll be able to sign in to your Samsung account.
Still laughing.
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Your tip worked. Thanks.
I can't wrap my head around the fact that 2 backup services, Google and Samsung, BOTH did not back up app data from the one app I needed the data from, the most. Samsung actually backed up 40 some apps, Google was only 14. Backups are current, less than 5 days old. This is 2017, and services are still shoddy at best. Back when I had my Hero, I looked upon these current years as potentially amazing ones... Other than the phone manufacturer technology, I'm not too thrilled... Oh well, it's whatever I guess.
I don't mean to laugh at you too much. But that rant was epic. I'd check all the back up settings on Google and Samsung. Make sure they're set to back up everything.
If this app and it's data were that important to you, you shouldn't have left it's fate to assumption. I'd suggest looking in to a service that will regularly back it up to a cloud. There are a million or so options.
I run apps that rely on years worth of data too, and they've been backing up data to an encrypted cloud account since forever.
Anyway man, I'm sorry that you lost important stuff. But it was entertaining at the same time. Good luck man!
Sent from my SM-N920P using Tapatalk
Oh I've been there. Learned the hard way to back the data to my computer or even dropbox if I'm not near a computer. You live and you learn my friend.
Sent from my SM-T817P using Tapatalk

Overall Issues with S8+ i have.

First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Randomly getting really laggy with device.
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Is your device snapdragon version?
Sent from my SM-G955F using Tapatalk
emremutlu said:
First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Click to expand...
Click to collapse
I hate this, only choice is either install a new launcher or long press the icon and select "clear badge."
emremutlu said:
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Click to expand...
Click to collapse
Not sure, it hasn't happened on my phone sorry.
emremutlu said:
Randomly getting really laggy with device.
Click to expand...
Click to collapse
Not sure, it's something that generally happens with Samsung devices.
emremutlu said:
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Click to expand...
Click to collapse
Odd, I haven't seen that before.
emremutlu said:
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Click to expand...
Click to collapse
You tried everything, could be a hardware issue. As for the touchwiz update, it could be for a different version then yours. I wouldn't be worried if you don't see the update unless your seeing other people with the sane phone get the updates.
Sent from my SM-G955F using Tapatalk
None issue you mentioned I face it, by the way mine is Exynos edition.
Suggest Factory reset your phone, don't restore anything (this part is freaking important). Start as flash new phone setup.
As for Touchwiz, 6.1.02 is the latest version.
Snapdragon here, none of these issues are present on my device.
Exynos here. I did not facr these issues until last firmware update. After factory reset it was awsome for 1 week. Then again here my problems.
I highly suggest to return the phone to samsung and get a new one.. your phone seems to have a hardware issues.
I only have the common issues which is fingerprint sensor stops working sometimes. I never tried bluetooth so i can't confirm if i have any.
As many here also suggest that you should start fresh factory reset your phone and install your apps directly from the play store. If you had any problems with the playstore don't bather your self to fix the problem go directly to nearest samsung center and ask for an exchange unit.
Sent from my SM-G955F using Tapatalk
Snap dragon here and I have no clue what these problems are....thank goodness of course
Use Nova launcher. Problem solved.
Galaxy S8+ Black
clear cache from the boot menu. May help before you return it.

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