M2 Aqua Accelerometer Bug - Sony Xperia M2

My GF's M2 Aqua has a bug with the accelerometer. If she makes a longish phone call the accelerometer stops working (i.e. no auto-rotate) without a reboot. Looks like I'm not the only one:
https://talk.sonymobile.com/t5/Xperia-M2-M2-dual-M2-Aqua/accelerometer-bug/td-p/918650/page/16
Anyone else facing this?
Apparently Sony are finally looking into it and hopefully will issue a fix in another firmware release.
Usually I'd just flash a custom ROM but there doesn't seem to be any reliable builds with a fully working camera...

I confirm that this happens to me too, I just hate it because it worked if I had NFC activated in the update before 18.3.1.c.1.13.

temporary solution
it seems that the proximity sensor has something to do with it.
somehow after a long call it stucks and blocks even the accelerometer and the compass sensors.
it happens even to me and you have to restart your device to work again, but if you talk using the headset or if you press the power button while you are talking at the phone you can avoid the bug.
for me is working all the time and i can wait patiently until the official fix

Looking at the other thread I posted, one of the users said a new firmware update has been pushed with the same version number. Let's hope it fixes it...

Accelelometer bug tread
maxray said:
it seems that the proximity sensor has something to do with it.
somehow after a long call it stucks and blocks even the accelerometer and the compass sensors.
it happens even to me and you have to restart your device to work again, but if you talk using the headset or if you press the power button while you are talking at the phone you can avoid the bug.
for me is working all the time and i can wait patiently until the official fix
Click to expand...
Click to collapse
Thanks for the tip, but :confused for how long should i press the power button...just one click or during the conversation?

Just enough to wake up the screen, can't say as my M2 has it as never had a problem of on my own one
D2303 stock 4.4.4 KK rooted philz touch recovery xposed Bravia engine 2 x-reality

I think it only affects the Aqua (2403) model. Anyway, I installed a kernel for the standard M2 model following the instructuions here: http://forum.xda-developers.com/xpe...a-2403-root-philz-touch-t3072833/post60152564 and it seems to have fixed the issue.
Apparently Sony are about to issue another software update, but I'll hold off on that until I know the status of this bug...

I have the latest update 1.15 and it seems that it doesn't have the bug anymore. I am quite happy now with phone. Hope it works for everybody

Related

[Q] Sensation 4g proximity sensor problem

Hey guys. Im having a problem with the proximity sensor on my sensation 4g. It was working fine when i bought it. It shut the screen off while calling, but now it does not. I thought that maybe rooting it would fix the problem by getting a custom rom, but i would like some input before i go rom exploring on this phone. I assume its a software issue because i havnt dropped the phone or anything along that line. Any Help would be highly appreciated. I also am looking for the dialer codes that would lead you into a test mode to test the functions on the device. If anyone knows of a code, I would appreciate to learn what it is. thank you for your help.
Make sure Proximity sensor is enabled in Settings > Call Settings > Additional Settings.
thank for your reply. I checked the settings and the only thing that shows up is Caller Id settings and Call waiting. Oh and i downloaded a market app that would show me all the sensors that work on my phone, and the light and proximity sensors both come up with an unknown error. Could it be something from the gingerbread update?
Did anyone figure this out? I have the same problem and its getting pretty annoying.
Me too...:-(
Hello,
I am having the same problem. Earlier, I thought that it was a ROM issue, however, after changing multiple ROMs, it seems to be firmware issue.
On my sensation, I found out that it is related to the back light for the soft keys (home, menu, back and search).
I can get it to work if I turn on pocket mode in Settings > Sound and then restart (once or twice). It will work until next restart.
I have installed AndroSensor from market and it shows one of the 3 messages
Proximity Sensor: Waiting for Event
Proximity Sensor: Unknown Error.
Proximity Sensor: 3.5in
Also, I am getting exceptional battery life which makes me wonder whether phone uses both the cores or if anything else is wrong with the phone.
I am using Energy ROM (3rd Oct).
Any feedback?
Thanks,
Baiju
baijunagori said:
Hello,
I am having the same problem. Earlier, I thought that it was a ROM issue, however, after changing multiple ROMs, it seems to be firmware issue.
On my sensation, I found out that it is related to the back light for the soft keys (home, menu, back and search).
I can get it to work if I turn on pocket mode in Settings > Sound and then restart (once or twice). It will work until next restart.
I have installed AndroSensor from market and it shows one of the 3 messages
Proximity Sensor: Waiting for Event
Proximity Sensor: Unknown Error.
Proximity Sensor: 3.5in
Also, I am getting exceptional battery life which makes me wonder whether phone uses both the cores or if anything else is wrong with the phone.
I am using Energy ROM (3rd Oct).
Any feedback?
Thanks,
Baiju
Click to expand...
Click to collapse
This is interesting b/c I just noticed I have the same problem, too. I do not check the pocket mode because I want to save some battery life. I did get the proximity sensor working during calls "sometimes". And it's really hard to define this "sometimes" b/c I cannot identify the pattern or reproduce the scenario.
My solution to this issue is that If it's not working, I recharge the battery until full, do a reboot, maybe reboot twice, and it is "sometimes" "fixed" by itself. In my case, after doing that, the proximity will work for a while (again, it's hard to determine how long), and just stopping working all the sudden.
I hope there is a easier fix, maybe a app, that would reset the proximity so we can apply it when the sensor does not work.
Hi I just realized the cause, it's because the battery % mod from UOT kitchen. I removed it and everything is fine now. Apparently the UOT kitchen's setting has problem.
I have 2 sensation 4g. One doesn't have any problem with Energy ROM. For the other phone, I went back to Factory settings and reinstalled original TMobile ROM. I still have problem with that one. I have contacted t-mobile and asked for a replacement. It is something with the hardware I suppose.
Baiju
hello
I got the exact same problem and i do many rom/kernel change to figure out this problem but i just can't .
Yungyeh could you explain more how do you solve it ? thks
toowave said:
hello
I got the exact same problem and i do many rom/kernel change to figure out this problem but i just can't .
Yungyeh could you explain more how do you solve it ? thks
Click to expand...
Click to collapse
I guess nothing fancy.
As I've known so far, there are several causes, which can be divided into two categories: Hardware and software .
If your device came with this issue, with a stock rom installed, maybe applied some updates, then you shouldn't wait to call the (HTC/T-mobile?) customer service. Have a exchange or replacement is the only way to correct the hardware issue.
If it's a software issue, i.e. it worked before with a stock rom, but now it fails sometimes after flashing a custom rom, you may go with the following solutions.
Situation One: If the custom rom is fresh installed, charge your device until battery full, stay in charge mode for another 1 - 2 hours, complete power off and on at least twice (three times maybe, make sure the "fastboot" in the power settings is off). Do not install any mod until your rom settles for a few hours. Sometimes the sensor does not work will simply because the cache goes wrong. If after waiting for a few hours and the problem still persists, you may want to check your custom rom's instruction and make sure you've followed every steps.
Situation Two: If the proximity sensor does not work all the sudden, especially after doing a reboot, you should first clear your data for phone app (or any other apps that use the proximity sensor), and then boot into recovery to clear all your cache. After wiping your cache, you have to do what situation 1 instructed because your device is just like a fresh installed one.
Situation Three: If your proximity sensor fails to work after applying a mod, especially some mods cooked from the UOT kitchen, revert back to your previous backup. DO NOT APPLY THAT MOD ANYMORE!!! Try some other mods that work for you and that is friendly to your proximity sensor. This situation also applies to if your flash an inappropriate kernel. Revert back to your previous backup is the only solution.
If none of the situations described above works for you, then I am out of clue. Changing to other custom rom or kernel usually does not work. You may try that but I doubt it will resolve this issue. It may be just your bad luck that the proximity sensor of your device goes to its end. I sincerely hope it not the case.
my sensors are not working!!
accelerometer
gyroscope
light
magnetic field
orientation
proximity
All not working...
Was using HyperSensation-CM7.1-v0.8, then decided to update the kernel, faux newer one, then lost the ability to rotate the phone..
So, did a manual wipe, then super wipe, restored my backup, and still no sensors,
wiped again and tried a diffrent rom nothing changed,
wiped again tried arhd 3.6.7 with stock kernel and faux kernel,
tried cm7 with the kernel it comes with or the newer one and still nothing...
at what level does the software talk to these sensors, is there a 100%way to wipe the phone and start over? i have never had any issue like this before!
Would reverting back to the original rom via fastboot help at all versus what i have done?
if someone has any ideas pm me, its a little bit easier then catching a response here since this is the most popular rom in the world lol, but ill still be reading
I'm having the same probpem. I don't really mess around with Roms or anything and I have 2 sensation 4g that do the same thing. And I believe is an htc problem.
having the same iseu with proximity and light sensor.
Do you have an solution yet ?
yungyeh said:
Hi I just realized the cause, it's because the battery % mod from UOT kitchen. I removed it and everything is fine now. Apparently the UOT kitchen's setting has problem.
Click to expand...
Click to collapse
I`m having the same problem with both proximity and light sensors.They work occasionally but not for to long.Have you found a solution for this?
It's April of 2012 and I have found NO answers or fixes!!!!!!!!!!
Same sensor problem on my sensation.
If I reboot the phone in a dark room, booth sensors are working (I don't know if it's correct when the proximity sensor shows only 3,5 or 0 inches, but it works)
When I go to a lighted room, the proximity sensor stops to work and the light sensor needs more time to measure the illumination.
If I reboot the phone into lighted room, the sensors didn't work.
It is possible to simulate a "dark room" by covering the sensors with a finger ;-)
It is not easy to decide if the error is located into software or the sensors are "overloaded". For finding out a solution I have ordered new flex main board which should contain booth sensors. Hope it helps ^^
schand99 said:
Same sensor problem on my sensation.
If I reboot the phone in a dark room, booth sensors are working (I don't know if it's correct when the proximity sensor shows only 3,5 or 0 inches, but it works)
When I go to a lighted room, the proximity sensor stops to work and the light sensor needs more time to measure the illumination.
If I reboot the phone into lighted room, the sensors didn't work.
It is possible to simulate a "dark room" by covering the sensors with a finger ;-)
It is not easy to decide if the error is located into software or the sensors are "overloaded". For finding out a solution I have ordered new flex main board which should contain booth sensors. Hope it helps ^^
Click to expand...
Click to collapse
@schand99: The Flex/Main Board actually isn't the problem. It is an HTC software/hardware related problem. I have 2 Sensation's here now, one is rooted and unlocked entirely and the Proximity and Ambient Light Sensors and the Capacative Backlights on the touchpad DO NOT WORK. FYI, the touchpad lights work in cooperation of the Ambient Light Sensors: If there is any light under 90.0 Luxes (this is how the sensor measures light) the backlights will come on. If there is anything over 90.0 Luxes, the backlights will stay off. This is based on the fact that you need light in a totally dark environment, or you do not need light as you can see the touchpad and it is not that dark.
It is DEFINITELY not a hardware issue as there are some temporary fixes that will bring them back to life, but usually after a reboot, they are both dead again.
I am curious if your new flex/main cable would do the trick or not. I have tested the sensors chipsets independently and they work fine, there is just something that block their functionality on a software end.
mariosaraylian said:
It is DEFINITELY not a hardware issue as there are some temporary fixes that will bring them back to life, but usually after a reboot, they are both dead again.
I am curious if your new flex/main cable would do the trick or not. I have tested the sensors chipsets independently and they work fine, there is just something that block their functionality on a software end.
Click to expand...
Click to collapse
My report about main flex board changing:
After changing the board booth sensors are working fine. I have tested the functionality of the sensors also on different ROM's like stock rom, OrDroid and CoinDroid. No problem until now. It makes not a difference anymore if I power on the phone into dark room or on a sunny place.
BUT!
I don't recommend to do this by yourself. It is verry difficult to do this work !!
It is my profession to do this kind of work.
AND
to change the board was the right method for fixing the sensor-problem on my HTC Sensation. I had to unlock the hboot 1.27.xx by using the "beer drinking" method. So perhaps I have damaged the sensors by doing this...
schand99 said:
My report about main flex board changing:
After changing the board booth sensors are working fine. I have tested the functionality of the sensors also on different ROM's like stock rom, OrDroid and CoinDroid. No problem until now. It makes not a difference anymore if I power on the phone into dark room or on a sunny place.
BUT!
I don't recommend to do this by yourself. It is verry difficult to do this work !!
It is my profession to do this kind of work.
AND
to change the board was the right method for fixing the sensor-problem on my HTC Sensation. I had to unlock the hboot 1.27.xx by using the "beer drinking" method. So perhaps I have damaged the sensors by doing this...
Click to expand...
Click to collapse
@schand99: That's very strange that it could be the SAME hardware problem for all of these people that are complaining about this issue. I wonder if is some sort of production issue they have. The strange part is that it is not just for the lot of hardware issued for the USA only, it is also in other parts of the world also.
I did a hardware exchange with mine at the TMOUS store and the "new" one I have now is working fine thank God.
I told them that the TMOUS ICS RUU OTA upgrade broke the sensors LOL!
Thanks for your feedback!

Proximity sensor turns screen off for incoming calls

So, I have stumbled across this weird issue since January wherein if the proximity sensor is covered during an incoming call, the screen will remain off. What's weird is that this only happens on CM based ROMs and not on AOSP based ROMs. Of course, all full wipes and clean flashes. I have also tried flashing all the Marshmallow compatible modems available but none solved my issue. I'm using TWRP 2.8.6.0 to flash the zips.
CM based ROMs that I have tried so far;
1. Resurrection Remix M
2. Bliss ROM (both official and unofficial)
3. Marsh CM13
The older builds (December and early January) did not have this problem but of late, every CM based ROM activates the proximity sensor for an incoming call. The reason I'm posting this here is because no one else seems to have this problem and it's not specific to any one ROM.
On AOSP ROMs, everything works fine (no matter what modem I use). I have tried Darkobas ROM and I'm currently on CandySix where I don't have any issues with the proximity sensor.
Any idea why this could be happening? I miss all the customization on CM ROMs and I'm not a huge fan of Layers, so help would be appreciated.
Cheers!
This is the exact bug description:
1. when on a call, cover the proximity sensor >> screen turns off
2. while covering the sensor doubletap the screen (this is the reason for this issue!)
3. uncover the sensor >> screen stays off
The problem is that the doubletap is registered as a power button press and therefore the screen stays off.
It only happens if you accidentally touch the screen with your face, which is likely to occur on a phonecall.
I've already mentioned this in a commit and they said they know about this issue.
The needed commit needs to be ported from cm12.1.
So I guess we can only wait...
Thanks for your response, mate. But CM seems to have fixed this issue because I just flashed the 02/03 CM13 nightly and the proximity sensor works just as it should during an incoming call; no issues there.
I'm going to try flashing another ROM on top of this.
AcmE85 said:
This is the exact bug description:
1. when on a call, cover the proximity sensor >> screen turns off
2. while covering the sensor doubletap the screen (this is the reason for this issue!)
3. uncover the sensor >> screen stays off
The problem is that the doubletap is registered as a power button press and therefore the screen stays off.
It only happens if you accidentally touch the screen with your face, which is likely to occur on a phonecall.
I've already mentioned this in a commit and they said they know about this issue.
The needed commit needs to be ported from cm12.1.
So I guess we can only wait...
Click to expand...
Click to collapse
I just went through your post again and it seems that you misunderstood my issue.
Apart from the issue that you mentioned, the proximity sensor is turning off the screen even before I have answered an incoming call. So, for example, I get a call when the phone is in my pocket. When I take it out, it takes a while for the screen to turn on which is frustrating. If I don't answer the call, the screen should remain on for as long as the phone rings, irrespective of whether the proximity sensor is covered or not. But, in my case, if the proximity sensor is covered when the phone is ringing, the screen turns off. Am I being clear now?
So, after a few intense sessions of flashing different ROMs, it seems that the official CM13 nightly and CandySix are the only ROMs where the proximity sensor is not broken for incoming calls. I guess I'll be sticking with CandySix for the foreseeable future.
But I'd really appreciate if someone can identify why this is happening with all other ROMs and not with official CM13 and CandySix.
girishb said:
I just went through your post again and it seems that you misunderstood my issue.
Apart from the issue that you mentioned, the proximity sensor is turning off the screen even before I have answered an incoming call. So, for example, I get a call when the phone is in my pocket. When I take it out, it takes a while for the screen to turn on which is frustrating. If I don't answer the call, the screen should remain on for as long as the phone rings, irrespective of whether the proximity sensor is covered or not. But, in my case, if the proximity sensor is covered when the phone is ringing, the screen turns off. Am I being clear now?
So, after a few intense sessions of flashing different ROMs, it seems that the official CM13 nightly and CandySix are the only ROMs where the proximity sensor is not broken for incoming calls. I guess I'll be sticking with CandySix for the foreseeable future.
But I'd really appreciate if someone can identify why this is happening with all other ROMs and not with official CM13 and CandySix.
Click to expand...
Click to collapse
actually i think u messed up a bit mate dont mention calling ! something like screen OFF when i recieve a call from someone even when not answered or something like this ! and now getting back to your query i flash RR and CM13 by jgcaap right now just for checking ur issue and i dont have this i kept the phone on the table , called from my other phone and covered the proximity sensor with my hand ! screen was still ON .. and i should mention my RR build is a bit old ! i have been using jgcaap cm 13 from many days ! so
Well, there was only so much I could put in the title. I think my OP explains the issue clearly.
Also, can you try the latest version of RR or Bliss ROM? Because as I said, I wasn't having this issue on the older builds. I also don't have this issue on the official CM13 nightly or CandySix. I just want to find out what's causing this issue on my phone with other ROMs.
@girishb
Ok I see. The way you put it, I thought cm based roms includes stock cm13.
Regardless. The commit which fixed the proximity sensor with screen off has been merged on 02/20.
When did the other cm based roms get their last update?
AcmE85 said:
@girishb
Ok I see. The way you put it, I thought cm based roms includes stock cm13.
Regardless. The commit which fixed the proximity sensor with screen off has been merged on 02/20.
When did the other cm based roms get their last update?
Click to expand...
Click to collapse
but still that issue of phone getting locked furing call persists right ? i mean during call i get this lock sounds sometimes and i need to double tap agn to disconnect the call ! anyways im sure there is a more recent build after 20/2 for rr ! anyawys i should check and get back on taht
thepico said:
but still that issue of phone getting locked furing call persists right ? i mean during call i get this lock sounds sometimes and i need to double tap agn to disconnect the call ! anyways im sure there is a more recent build after 20/2 for rr ! anyawys i should check and get back on taht
Click to expand...
Click to collapse
Im on RR 24 and i can still see this issue. Lets see wht RR Mod comments on that.
Uh, I'm pretty sure that's a different issue. What you guys are facing is basically the screen getting locked when a call is going on, which should not happen. This issue is consistent across all ROMs that I have tried, even AOSP ones. So I don't think that's a CM issue.
My original issue is slightly different. During an incoming call, the screen should remain on for as long as the phone rings, right? If I choose to answer the call, that's when the proximity sensor should kick in and turn off the screen as I move the phone to my ear. However, in my case, if the proximity sensor is covered during an incoming call, it keeps the screen off so I can't see who's calling unless the sensor is uncovered. This should not happen. I hope this explains the issue properly.
girishb said:
Uh, I'm pretty sure that's a different issue. What you guys are facing is basically the screen getting locked when a call is going on, which should not happen. This issue is consistent across all ROMs that I have tried, even AOSP ones. So I don't think that's a CM issue.
My original issue is slightly different. During an incoming call, the screen should remain on for as long as the phone rings, right? If I choose to answer the call, that's when the proximity sensor should kick in and turn off the screen as I move the phone to my ear. However, in my case, if the proximity sensor is covered during an incoming call, it keeps the screen off so I can't see who's calling unless the sensor is uncovered. This should not happen. I hope this explains the issue properly.
Click to expand...
Click to collapse
What firmware are you on? Most proximity sensor issues are due to incompatible/old firmware.
YoshiShaPow said:
What firmware are you on? Most proximity sensor issues are due to incompatible/old firmware.
Click to expand...
Click to collapse
I have tried all modems from this topic (other than the h2os and oxygen one). I have also tried clean flashing the latest CM13 nightly before clean flashing any ROM. I also tried dirty flashing a ROM over the CM13 nightly with no luck. I used TWRP 2.8.6.0 for all of this.
What I can't seem to figure out is why I don't have these issues on the official CM13 nightly build or on CandySix ROM. All other ROMs that I have tried have this issue. If it's a firmware related issue, then shouldn't I be having this problem on all ROMs?
Any solution for this problem coz its really annoying.
I'm having the exact same problem with my phone running CyanogenOS 13.1.2-ZNH2KAS3P0-bacon. The screen doesn't turn on automatically if the proximity sensor is blocked in the beginning of the incoming call or alarm.
If someone finds a solution, please reply to my post

Dialer Screen going blank on incoming calls and also when dialling out : please help

I have tried every single ROM on this Forum for Moto G 2015 Osprey 1GB version. However I am having same issue on evry ROM . Often I recieve a call my screen goes blank and I am not able to answer the call . Also when dialling out my screen goes blank after pressing dial . As a result I am not able to put teh call to loud speaker or use any other in call options . Can some please help me how to fix the issue . (I know work around to use Power Button to end calls and Volume to answer calls however that doe snot suite me as I ended up answering few calls which i did not wanted while mobiel in my pocket ).
Things I have done so far
I have tried this with both a screen protectoron and now have taken screen protector off . Issue still there
I have a a backup of orignal Motoroal ROM and this issue does not happen on orignal ROM
I have installed Nano gapps to make sure I have unough RAM free issue still there
I have tried most of the ROM 7.1.1 and even 6.0.1 all ROMS including Cynogen mod+ Lineage 13 and 14, ressurection remix, AOPS . Experience, Slim, AOKP, Cosmic , AOSP extended and list goes on and on but issue is still; there
Is there any specific reason for this issue ?
Is this to do with RAM, Sensor or custom ROMS issue ?
Is teher any way to turn teh sensor off which turn screen off whiel in a call and when i take mobile near my face (I am thinking if sensor incorrectly so wanst to check if turning thsi off makes any difference )
Can anyone please help
So your proximity sensor is acting up... are you on current baseband and firmware? I would suggest flashing the latest factory image completely via fastboot, verify operation of the proximity sensor, then flash your ROM again. A backup and restore in TWRP of stock is not sufficient to update firmware.
acejavelin said:
So your proximity sensor is acting up... are you on current baseband and firmware? I would suggest flashing the latest factory image completely via fastboot, verify operation of the proximity sensor, then flash your ROM again. A backup and restore in TWRP of stock is not sufficient to update firmware.
Click to expand...
Click to collapse
Thanks acejavelin you are always helpfull. I know how to flash Stock Formware however How can I verify operation of the proximity sensor?
I have found a copy of orignal firmware under XDA thread however I am not sure whether it is up to date firmware or not . How can I confirm if this is up to date firmware ?
https://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639​
Retail UK (1GB) - XT1541_OSPREY_RETGB_6.0.1_MPI24.107-55-2_cid7
Can you please help on this bit
chungomungo1 said:
Thanks acejavelin you are always helpfull. I know how to flash Stock Formware however How can I verify operation of the proximity sensor?
I have found a copy of orignal firmware under XDA thread however I am not sure whether it is up to date firmware or not . How can I confirm if this is up to date firmware ?
https://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639
Retail UK (1GB) - XT1541_OSPREY_RETGB_6.0.1_MPI24.107-55-2_cid7
Can you please help on this bit
Click to expand...
Click to collapse
Just take the newest one there... Best you can do.
As far as testing the proximity sensor, make some calls and have someone call you... You can try a sensor tester app like https://play.google.com/store/apps/details?id=com.mtorres.phonetester too
Brilliant , Thanks alot . will try that
FACING EXACTLY SAME PROBLEM ON XT1550
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
abhishekturumella said:
FACING EXACTLY SAME PROBLEM ON XT1550
I have a common problem in all ROMs I'm installing . whenever I answer a call or dial a call my screen goes off as if proximity sensor is activated and doesn't turn on even when I take it away from my ear or press my power button. Screen doesn't turn on at all during call.
Phone remains fine for a day or two after I wipe cache etc from recovery but again the problem starts. This happens in all custom roms and also in rooted stock ROM. My device is XT 1055.
Kindly suggest any solution as it causes lot of inconvenience.
Click to expand...
Click to collapse
There is only one fix. find where is proximity sensor, usually it is on the top near front camera . when ever screen goes blank dry your thumb and clean screen with teh thumb where proximity sensor and screen will wake up .
Also you need to keep you pockets extra clean. It is better if you can hoover inside them as most of the time I noticed there was a little dirt always on my screen when screen went blank. I am noit sure if my mobiel screen has gone very catchy to dirt after 1 year use
I intially though iut was due to custom ROMS and I have gone back to stock ROM and recieved two motorola security updated still issue is there so this is not because of the ROM .
Try this
Goto settings​ and search default from the search button then select phone app and set the default app.
Just saw this and thought I'd try Phone Tester. covered or uncovered, my proximity det always said Far. I tested phone by making a call and then covering it and the screen immediately went black. I would suggest that some screen protectors might interfere a bit but you've already taken that into account. Note where it is (on my xt1540 top just right of ear speaker) and make sure surface is clean. Otherwise just may be defective.
EDIT: if you feel it's "defective" You might consider replacing the screen/digitizer in hopes that that would fix it and it's not a motherboard issue.
Facing same issue
My stock rom on moto G3 2015 was working fine. Yesterday i rooted and installed tesla when this issue started. Frustrated i tried ASOP Extended and here too same issue.
It's not the issue of the sensor since Stock rom was fine till 2 days ago.
Have tried Phone notificaion settings as well.
Any updates on this or else i may have to reinstall Stock ROM

Gravity sensor suddenly stopped working

Hi, it appears that recently the gravity sensor in my Nexus 5 stopped working.
At least it is what it seems by using sensor testing apps. And this makes it impossible for the phone to get its orientation (compass is not working).
Screen rotation is still working fine though.
Here is what happened exactly: not long ago I was using Google Maps, but the phone was a bit sluggish so I decided to reboot it.
After rebooting I opened Google Maps again and immediately noticed that the orientation indicator was missing (the blue "beam"), while it was present before the reboot. But I didn't care about it, and just thought that the compass needed re-calibration.
After a few days the orientation indicator was still missing, and the phone never asked me to re-calibrate, as it used to do before instead.
Then one day I launched Google Sky Map, and noticed that the view does not rotate automatically.
So I fired up a sensor test app I had installed (asd.vector.sensor), and no data is displayed for the Gravity sensor. Also orientation is not displayed and the info says that the gravity sensor is used to compute orientation, too.
Other sensors are ok, and as I already wrote screen rotation still works great.
Any clues about this issue? Did anyone ever experience this?
I'm afraid a system restore would not help...
I'm using Resurrection Remix ROM, Android 6.0.1.
Thanks.
If the problem exists on a stock ROM, it could be a hardware fault.
audit13 said:
If the problem exists on a stock ROM, it could be a hardware fault.
Click to expand...
Click to collapse
Ok yes, but I still do not know if it exists on a stock ROM.
Taking it the other way around... Do you think there is real possibility that it is a software fault?
I mean: did it ever occur to anyone? Is there really any hope that resetting my phone to stock will fix this?
I HATE having to reset my phone...
Thank you.
I stopped using custom roms a while ago because of minor problems that would suddenly appear.
I don't think there is a way to really tell if it is software or hardware unless you reset or use a stock ROM.
audit13 said:
I stopped using custom roms a while ago because of minor problems that would suddenly appear..
Click to expand...
Click to collapse
Well, that's a little hope at least.
I will need to find some time to re-stock my Nexus and try.
Thanks .
Ok, I restored the phone to stock and all sensors work again now!
Thanks audit13 for pushing me in that direction .
That's great that it was a software bug in the custom ROM.
Now you get to hunt for a custom ROM that works with a minimal or zero number of issues

Proximity sensor and others not working properly after android 10 update

My Pixel 3's proximity sensor reads 0cm after android 10 update(using Sensors Multitool), and double tap to wake and lift to wake not working.
I've search on the internet and I read the post of "FIXED - Android 10 - Sensors Bug". and also tried using proximity sensor reset or calibrate app, but all seem not working.
In my case, all other sensors works perfectly(Active Edge,Ambient Light Sensor, Auto-brightness, Accelerometer, Auto-rotation), but proximity sensor have reading of 0cm all the time. Which make the screen black when having a phone call. And double tap/lift to wake is not working(although my accelerometer is working according to sensors multitool).
I don't have screen protector, and this problem happened just after i first updated it to android 10. so i think it might be just a software problem.
I had the october update already, but it is not fixed.
And this is a phone that never oem unlocked or rooted, no trwp installed ever, so it might be a different problem rather than that FIXED one.
I live in a country that I could not send the phone back for repairing or replacement, and i have to use adb sideload to install every ota
(and most of time when I switch my camera to frontfacing camera, it will buzz and vibrate, but when i switch back to rare and back to front, it can be fixed. this is another small issue, but it happened before this update already, maybe i just need to mention it)
Any idea what might cause this and how can I fix them?
Thanks.
https://forum.xda-developers.com/showthread.php?t=3967525&p=80233629
TonikJDK said:
https://forum.xda-developers.com/showthread.php?t=3967525&p=80233629
Click to expand...
Click to collapse
i read this already and my issue is not the same one as mentioned...
in that issue, all sensors are dead, but not in my case.
my device is never unlocked or rooted, no twrp installed, so maybe nothing has right to write the persist?
and if it is the same one, it should be fixed in october patch, but mine is not FIXED at all.
zhangcx93 said:
i read this already and my issue is not the same one as mentioned...
in that issue, all sensors are dead, but not in my case.
my device is never unlocked or rooted, no twrp installed, so maybe nothing has right to write the persist?
and if it is the same one, it should be fixed in october patch, but mine is not FIXED at all.
Click to expand...
Click to collapse
I factory reset my device yesterday and it fixed a lot of errors I was getting. Have you tried factory reset?
Be sure the phone has backed up to the google drive

Categories

Resources