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I am usingSamsung Galaxy Y pro Duos. GT 5512.
To install Whatsapp+ I had to uninstall whatsapp. I am not able to install Whatsapp+ (and Yes I am installing GB variant of Whatsapp+). It shows "Application not installed".
Now when I have installed original Whatsapp. I am asked to restore from the backup. When I tap on restore, it Crashes at 84% and shows a error. I don't want to lose the backup.
PS1: I have managed to solve the crashing problem' see the solution in the posts down.
PS2: I am still unable to get Whatsapp+ installed. It says "Application not Installed. Can anybody help in this regard?
It's advised to restore to the same backed-up version of Whatsapp
shikhar623 said:
I am usingSamsung Galaxy Y pro Duos. GT 5512.
I had to uninstall whatsapp. Now when I have installed it, I am asked to restore from the backup. When I tap on restore, it stops at 84% and shows a error. I don't want to lose the backup.
Click to expand...
Click to collapse
Try to uninstall Whatsapp & install once again, or if you prefer to check older versions: http://whatsapp-messenger.en.uptodown.com/android/old
It it doesn't help- leave only the latest backup file + 'msgstire.db.crypt' in the 'Database' folder of whatsapp. Other option is to check if you got
several whatsapp folders stored in device's external/internal storage, and leaving the newest one
shikhar623 said:
I am usingSamsung Galaxy Y pro Duos. GT 5512.
I had to uninstall whatsapp. Now when I have installed it, I am asked to restore from the backup. When I tap on restore, it stops at 84% and shows a error. I don't want to lose the backup.
Click to expand...
Click to collapse
sasan_blue said:
It's advised to restore to the same backed-up version of Whatsapp
Click to expand...
Click to collapse
Hi,
This issue is interesting and I have been looking for options, so you can solve your problem. If the problem is the version, as sasan_blue says, you can go to the Aptoide web, and search the old versions of whatsapp there. I was able of download different versions of whatsapp on my PC from that web.
I can't paste urls...
EDITED: Sorry, I was writing this thread while amirTor gives his answer. The English is not my language mother and take long to write. I think is best the amirTor solution.
Saludos
Thanks Guys. I got it solved by completely uninstalling whatsapp using Titanium backup app, and installing it again. It was a problem of incomplete uninstallation. (I had rebooted the device before the uninstall process finished). The problem persisted because I have been uninstalling using regular method. Also it was not a problem of a corrupted backup in my case( as I had thought).
PS. I had installed an older version too. It asked me to check my date settings. it didn't peroceed any further. I guess it was becoz of the outdated version.
HI, i have installed and rstored whatsapp a million times or so, when flashing and switching between roms. last night i tried something funny, and it cost me tooo much.
I tried to install whatsapp for another number(my phone is dual sim), while sms verification was happening, it got registered via my previously registered whatsapp no. Now even after i deleted the new no. account,i am still not able to get my old account back. when i give my old number, it doesn ask for sms verification, and goes to local backup directly, but fails there and throws error. on the other hand, i can verify the account, but cannot restore all my messages.
Please help, as my msgs are quite important..!
il hit the thanks button..!
srinikethan1392 said:
HI, i have installed and rstored whatsapp a million times or so, when flashing and switching between roms. last night i tried something funny, and it cost me tooo much.
I tried to install whatsapp for another number(my phone is dual sim), while sms verification was happening, it got registered via my previously registered whatsapp no. Now even after i deleted the new no. account,i am still not able to get my old account back. when i give my old number, it doesn ask for sms verification, and goes to local backup directly, but fails there and throws error. on the other hand, i can verify the account, but cannot restore all my messages.
Please help, as my msgs are quite important..!
il hit the thanks button..!
Click to expand...
Click to collapse
You can solve this problem by registering your new number again and restoring your old number's chats.
Once you are able to restore your old number's chat by registering on the new number. You can now change the number officially by using the 'change number' feature in the WA settings.
See if this trick works for you.
Good luck.
shikhar623 said:
You can solve this problem by registering your new number again and restoring your old number's chats.
Once you are able to restore your old number's chat by registering on the new number. You can now change the number officially by using the 'change number' feature in the WA settings.
See if this trick works for you.
Good luck.
Click to expand...
Click to collapse
Hey thanks for the response,
Things arent way the its supposed to...even if im trying to sign up using another account, still the verification is not being done and whern restoring is trying to happen, it force closes or shows a message that it cannot restore msgs in the server
if u know any solution please let me know, its pretty annoying without whatsapp for a week and i need those old messages..its pretty important.
I have done flashing roms a 100 times and never faced this issues, and now it aint going at all..
Ok. copy the backup database some where safe.
Delete your new number account ( from within the WA account settings)
Remove the WA using titanium backup. (you need to be rooted for TB to work)
Reinstall the WA.
See if you are able to register your new number.
Use WhatsApp recovery app to restore you account information, the tool is available free of cost.
If no chats are being restored while reinstalling Whatsapp and you want to restore from a local backup... Try to uninstall and reinstall Whatapp and simply take a local backup of the empty chats and copy the entire filename (Ex: msgstore.db.crypt12) and delete this backup file.. Now paste the backup file from where you want to restore the chats in the Whatsapp databases folder and rename it with the name that was copied from latest backup file (msgstore.db.crypt12).
Clear WhatsApp data (from Settings -> Apps-> WhatsApp-> Clear Data). When you launch Whatsapp now, it will prompt again for the verification details etc. Skip the google drive step and Whatsapp will restore all your chats from your desired local backup. But please make sure you have lot of free space on your device. I cleared about 3gb of data from device memory in order to get this working.
It worked for me when I finally was about to give up after trying for 3 days..
shikhar623 said:
I am usingSamsung Galaxy Y pro Duos. GT 5512.
To install Whatsapp+ I had to uninstall whatsapp. I am not able to install Whatsapp+ (and Yes I am installing GB variant of Whatsapp+). It shows "Application not installed".
Now when I have installed original Whatsapp. I am asked to restore from the backup. When I tap on restore, it Crashes at 84% and shows a error. I don't want to lose the backup.
PS1: I have managed to solve the crashing problem' see the solution in the posts down.
PS2: I am still unable to get Whatsapp+ installed. It says "Application not Installed. Can anybody help in this regard?
Click to expand...
Click to collapse
Hello, i'm having exactly the same problem in the same place (84%), I have not rooted my phone what makes impossible the solution with titanium. Any Ideas?
The backup folder has a lot of directories, should i delete some of them?
app_download_internal
app_minidumps
app_textures
app_webview
cache
code_cache
databases
files
lib
no_backup
shaders
shared_prefs
is there any log to check the error messages?
thank you.
Nelson
PS1. Erasing some directories, now i can get the 97%
unable to restore whatsapp messages
i switched to a new phone. I copied whatsapp folders- Databasse and media to the laptop. The database file has correct name as suggested by whatsapp faq- msgstore.db.crypt and it is version 12 only. But when i install whatsapp it does not take that local backup and asks to check google drive. I don't have backu on google drive. Later i tried new idea- I disconnected internet after verifification of mobile number and yes so it prompted - >backup found- Restore> i tapped restore, but still my chats didn't backedup, the restore processing also did not took lace, i turned on internet after tapping restore. what's the matter? please help. I have some really important stuff. You all are tech enthusiast here. i hope you can help me in this minor problem. I have local Backup, i have mobile, i have aplication. What else is needed??
---------- Post added at 05:35 PM ---------- Previous post was at 05:30 PM ----------
Sweetz123 said:
If no chats are being restored while reinstalling Whatsapp and you want to restore from a local backup... Try to uninstall and reinstall Whatapp and simply take a local backup of the empty chats and copy the entire filename (Ex: msgstore.db.crypt12) and delete this backup file.. Now paste the backup file from where you want to restore the chats in the Whatsapp databases folder and rename it with the name that was copied from latest backup file (msgstore.db.crypt12).
Clear WhatsApp data (from Settings -> Apps-> WhatsApp-> Clear Data). When you launch Whatsapp now, it will prompt again for the verification details etc. Skip the google drive step and Whatsapp will restore all your chats from your desired local backup. But please make sure you have lot of free space on your device. I cleared about 3gb of data from device memory in order to get this working.
It worked for me when I finally was about to give up after trying for 3 days..
Click to expand...
Click to collapse
hi! can you please help me. I am unable to restore chats. when i ta skip for google drive ption it directly takes me to enter name screen and then empty chats apear(only groups in which i am added). it does not restore from local backup. Only once when i turned off internet, it tried to restore as it found 1.6 GB local backup but soon it cancelled the procedure as i turned on internet during the restoring(whatsapp told to turn on internet) and later it came on screen that 0 message restored also google drive option returns after turning on internet. please help. how you did it?
Hello,
Whatsapp problem! I want to copy my chat history from my Samsung Galaxy S1 (2.3.6) to my new Nexus 5 (4.4.2).
I copied my entire Whatsapp folder to my Nexus 5 (/sdcard/Whatsapp/) and then installed Whatsapp. It asked me if I would like to recover my history chat messages. After clicking yes it started recovering but after 10-20 seconds it shuts down and an error message comes forward saying that Whatsapp had stopped working. I tried it multiple times.
When looking in my System Log file it says that it has something to do with SQLite. These are some lines in the Log file concerning Whatsapp:
"E/DefaultDatabaseErrorHandler (3784): Corruption reported by sqlite on database: /data/data/com.whatsapp/databasesmsgstore.db"
"E/AndroidRuntime (3784): java.lang.AssertionError: android.database.sqlite.SQLiteDatabaseCorruptException: Database disk image is malformed (code 11), SQLiteConnection.java,-2"
"E/SQLiteLog (3784): (14) cannot open file at line 30191 of [00bb9c9ce4]"
"E/SQLiteDatabase (3784): Failed to open database '/data/data/com.whatsapp/databases/msgstore.db' "
"E/SQLiteDatabaseException: unknown error (code 14): Could not open database"
"I/sqlite_db_corrupt (3784): /data/data.com.whatsapp/databases/msgstore.db"
Can someone tell me how to fix this problem or how to find what the error causes in my database file? :crying:
NOTE: I added screenshots of System Log
I have a similar problem with my phone, it says backup corrupted and force closes the app,,however open the databases folder and leave the last backup only,, which will be "msgstore.dB" if it didn't restore properly Uninstall whatsapp and open the databases folder but this time leave the latest backup only which will have a name similar to this msgstore-2014-xx-xx.dB
if it didn't work either
try decrypting it and restoring it decrypted
because when whatsapp updated it changed its encryption from crypt5 to crypt7
if it works fine and you wanna merge the old and new backup search the whatsapp xtract tool thread, you'll find a reply explaining the whole process
btw im not a developer nor a senior member, im just a guy who read some threads and tried them,,
Updated with links in case someone having thw same problem saw this post:
-decrypting and encrypting
http://whatcrypt.com
You can either download the app or upload the encrypted backup
-you need your key to decrypt the backup just search it on.YouTube you'll find several methods (i rooted phone so I got my key easily)
-Merging process
http://forum.xda-developers.com/showthread.php?t=1583021&page=24
Omar, thank you very much for your solution! I already have installed Whatsapp a few months ago and started clean, so I did not recover my previous messages. But thats not so bad, now I had a fresh start at my new device
You're welcome im sorry you couldn't restore it
Sent from my C2005
Just throwing it out there but maybe the version of the app was different and therefore different sqlite version. For example the version on the Samsung phone might have not updated recently and you have a backup of it and then moved to your new phone, installed latest version from play store and their are incompatible field in the db ? Just a thought.
Sent from my A0001 using XDA Free mobile app
maddog975 said:
Just throwing it out there but maybe the version of the app was different and therefore different sqlite version.
Click to expand...
Click to collapse
That's what I've said before, so all he had to do was to decrypt it and restore it decrypted without even encrypting it again and it would restore faster
Sent from my C2005 using XDA Free mobile app
Hey guys, I've got a problem. I want to restore my com.whatsapp dir in /data/data/, is that possible somehow? Someone had a similar problem back in 2015 and it is said that he could not restore any, but I have software which backed up all videos and photos, but it didn't recover the files I wanted (because you only could choose things like: doc's, pics, movies etc).
Do you guys have an idea, please?
Or do you guys know how to verify whatsapp? I've been using my old number for 5 years now, 2-3 years ago I got a new sim card. Since then, I've always made a backup with titanium or took the backup from whatsapp itself and if you enter ur number and whatsapp recognized a backup, it didn't have to verify anymore. But it's been changed now somehow, they want to verify one's number and then it'll first try backing up (but I do not have that sim anymore). And unfortunately, titanium backup made a corrupt file exactly with the whatsapp file <_<
Thanks in Advance!
WhatsApp doesn't store your media (received images, videos, chat messages, etc.) in the com.whatsapp folder in /data/data, but it stores it in your internal sdcard itself in a folder named WhatsApp. Take that folder with you and put it in the new phone/tablet where you want to continue your WhatsApp usage.
Verification is straight-forward. All you have to do is do a fresh install of WhatsApp on this new phone/tab of yours and start it. If you had placed this backed-up WhatsApp folder on the internal sdcard of the new device, WhatsApp will ask you and automatically import this media on your new device.
Hope that helps.
Hello, thank you for your help.
As I said, I don't want the media, I want the data of whatsapp. I backed up all the media anyway and the recover programs only recovered the media, but I want to recover the whatsapp data.
"WhatsApp will ask you and automatically import this media on your new device."
That is how it used to be, I think they changed their system. You now first have to verify your number and afterwards, you're importing ur whatsapp backup folder. after verifying to another number (not the one I wanted) my old data has been backuped.
bump
bump
bump
That is how it used to be, I think they changed their system.
Click to expand...
Click to collapse
In that case, I don't think its going to be easy to retrieve the old chat contents easily unless you have WhatsApp running on your older device. If you have it running on the older device by any chance, you can refer to this manual and create a Chat Backup to your Google Drive, so that later you can restore it from Google Drive on your new phone/tablet. I suppose this is the only way to create WhatsApp chat backups going forward.
Well, I flashed another rom, so I don't got any possibility to return to that version. That's why I ask for an recovery software which also can recover root files. I didn't think it would be so hard to find, because there are some which recovery plenty of other files, I just needed one which includes /data/data folder AND any files, no matter which ending they have (like *.*, where * is a wildcard for any matches), so I hoped someone of you would know any software?
I just needed one which includes /data/data folder AND any files, no matter which ending they have (like *.*, where * is a wildcard for any matches), so I hoped someone of you would know any software?
Click to expand...
Click to collapse
What software did you originally use to take the backup? If it was Titanuium Backup, then what went wrong while restoration?
In case you have the actual file system backup of /data/data/com.whatsapp, you can directly try pasting that folder in the new setup using Root Explorer (or similar app) and see whether it works. But of course, you'll need to be rooted on your new setup.
TehEvil said:
Hey guys, I've got a problem. I want to restore my com.whatsapp dir in /data/data/, is that possible somehow? Someone had a similar problem back in 2015 and it is said that he could not restore any, but I have software which backed up all videos and photos, but it didn't recover the files I wanted (because you only could choose things like: doc's, pics, movies etc).
Do you guys have an idea, please?
Or do you guys know how to verify whatsapp? I've been using my old number for 5 years now, 2-3 years ago I got a new sim card. Since then, I've always made a backup with titanium or took the backup from whatsapp itself and if you enter ur number and whatsapp recognized a backup, it didn't have to verify anymore. But it's been changed now somehow, they want to verify one's number and then it'll first try backing up (but I do not have that sim anymore). And unfortunately, titanium backup made a corrupt file exactly with the whatsapp file <_<
Thanks in Advance!
Click to expand...
Click to collapse
[ROOT NEEDED]
Maybe GT recovery is the app you are looking for. Basically this app recovers your lost data even after a hard reset by exploiting some resources in the root directory. By this app you can recover the whole folder of your WhatsApp. Just type in the full directory path in the app.
May this help you.
Unfortunately, the exactly the whatsapp backup is a corrupted .rar file, only has 0.0 kb data... @tiger1487 I got root on my phone, but the problem with GT recovery is, that you need the paid version for using it. But tbh, I'm not willing to pay 15e to try if it eventually could recover my needed data, so I'd ask you, if you know another software which is similar to this one? I can't search for one unfortunately, because if you google for it, you just get some to backup a factory image via cwm or twrp or something :x
TehEvil said:
Unfortunately, the exactly the whatsapp backup is a corrupted .rar file, only has 0.0 kb data... @tiger1487 I got root on my phone, but the problem with GT recovery is, that you need the paid version for using it. But tbh, I'm not willing to pay 15e to try if it eventually could recover my needed data, so I'd ask you, if you know another software which is similar to this one? I can't search for one unfortunately, because if you google for it, you just get some to backup a factory image via cwm or twrp or something :x
Click to expand...
Click to collapse
I am a new member so i cant send you the link of the all free GT recovery but i can tell you that just type 'GT recovery cracked' in the google search engine. You will get it for free[Tip: If you type 'cracked' in front of any app name on google search, you will get it for free, just look for some trusted website like 'onhax' or 'okhax' or 'crackedapkfull']
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
---------- Post added at 05:15 AM ---------- Previous post was at 04:59 AM ----------
And I forgot to tell that GT recovery is now more updated. Now there is no need to type in the exact path. There is a direct option for Recover WhatsApp. Likewise there are other options too for messenger, call logs, etc if you need it?
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
Oh, you were talking of the app, thought of the windows software. The app itself is free, isn't it? I tried the app, it stucks at 0% scanning and I don't think it'll work. Tried different apps, it seems they're only looking for sdcard/whatsapp/database instead of data/data/com.whatsapp so it would be awesome if I could set a path
Thank you very much for your help.
TehEvil said:
Oh, you were talking of the app, thought of the windows software. The app itself is free, isn't it? I tried the app, it stucks at 0% scanning and I don't think it'll work. Tried different apps, it seems they're only looking for sdcard/whatsapp/database instead of data/data/com.whatsapp so it would be awesome if I could set a path[emoji14]
Thank you very much for your help.
Click to expand...
Click to collapse
Yes its free...windows version is paid but my app doesn't stuck. Mine one is working perfectly. See that you try some other older versions of the app too. Maybe you downloaded the version that stucks at 0% or something like that.
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
tiger1487 said:
Yes its free...windows version is paid but my app doesn't stuck. Mine one is working perfectly. See that you try some other older versions of the app too. Maybe you downloaded the version that stucks at 0% or something like that.
Sent from my Lenovo A7010a48 using XDA-Developers mobile app
Click to expand...
Click to collapse
Sorry for answering late :x
Okay, it seems that my root was broken somehow, but now as it works, the program tells me I am not rooted (now I am for sure!) and wants me to download Kingo root or something. But anyway, I had GBWhatsapp installed on my phone, so I think the app won't help me because it would search for com.whatsapp instead of com.gbwhatsapp (could that be possible?)
I found the app Undeleter, this has some more path search options but unfortunately not one where I can specify my desired path. So, I hope you got one last idea?
bump
bump >.<
What’s this about?
WhatsApp was driving me nuts the other day! Why? Because it would not restore my message backup without a reason.
When I take the time and read the following will it help me?
Well, maybe. That depends on what you did. I wanted to restore my WhatsApp encrypted backup file (FILE! not Google backup) and it worked out.
When will the following maybe help me?
you have a WhatsApp backup file (encrypted, e.g. crypt12 -> msgstore.db.crypt12)
you wiped your phone’s data
you have a backup of your phone (TWRP or similar) or already have the WhatsApp key
What happened to you?
I changed from stock ROM to custom ROM (CyanogeMod in my case). Because I did a clean flash I made some preparations in advance. I backed up my WhatsApp messages and copied the whole folder to my SD card. I wiped my phone using TWRP (system, data, cache...). After the custom ROM flash I installed WhatsApp and wanted to restore my messages. Didn’t worked out.
What happened?
I did a little bit of research and little did I know the message file was encrypted. Because WhatsApp is super smart it stores the key for the decryption not in the WhatsApp folder (okay, this would really be stupid). As soon as you wipe your data the key will be erased. Good bye key! So, I am not an expert and it could be that there is a way easier method to restore you messages but I didn’t found one. I just want to share my experience so hopefully someone can save a lot of time. I would have been happy if I found something like this earlier or if I would have at least known about the key. Now I know.
NOTE
Without a backup of your phone, to be more specific, of your phone’s data or the WhatsApp key the following will be useless!
NOTE
Your phone can get broken! I am not responsible for that. Everything you do is on your own risk! Also, I’ll try to help but I am not a 24/7 support technician.
NOTE
Read everything first before you start! Maybe I messed something up. So, take a look first!
So, what to do?
1) Retrieve the key from your phone’s data backup.
a) Because we are all smart we do a full backup before we flash crazy stuff on our phone, right?! I did that with TWRP. Any other backup might work as well. You’ll have to find out on your own. The TWRP backup file is something like “data.ext3.win000”, “data.ext3.win001”. Copy it to your computer. Add the extension .tar or .tar.gz (“data.ext3.win000.tar”, “data.ext3.win001.tar”). In my case both worked. If you can already browse your backup file continue with e).
b) Download and Install 7-Zip.
c) With the 7-Zip file manager you can open and search inside the renamed TWRP files.
d) 7-Zip doesn’t recognize if your data is stored in more than one file. I guess if you pick the right file extensions it would. But, like I said, I am not an expert. So, in this case the win000-file has other files in it than the win001-file. If you don’t find the key in the first one, open up the next one.
e) Open the first file. There will be some kind of blank folder. Open it and you’ll see your phones data. Navigate to \data\data\com.whatsapp\files\.
f) There you should see a file named key. If so, start yell “hurray!”. In my case I saw two key files. I don’t know why but every file was doubled (maybe someone can explain that to me).
g) One of the files was about 158 Bytes. That should be it. To be sure extract the first key file. Open it with the windows editor. If there are letters in it that you can read it’s the wrong file.
h) Extract the other one and open it, too. You see some gibberish? Congratulations, this should be your key! Copy the file to your phones SD card or something similar.
2) Restore your backup
a) Install WhatsApp if not already happened. If you already activated the app go to settings, apps, select WhatsApp and erase all data (NOTE! Your own risk! All data will be gone!). This is necessary because WhatsApp will only ask once after the activation if the backup should be restored. Maybe there is another way but I don’t know it.
b) Copy the whole WhatsApp folder to your phone (the backed up one from the SD, see above). Or just put the backup file into \WhatsApp\Databases\. If you have an older backup file like msgstore.db-2016-01-01.crypt12 rename it into msgstore.db.crypt12. As far as I know only the last named file will be restored.
c) Start WhatsApp and activate it.
d) STOP! WhatsApp will ask you if it should restore the backup. Don’t do it! If you did it and it failed start again from a). Just leave the screen like that, don’t do anything. Turn off your phone! Yep, you heard right. WhatsApp will remember the state it’s in.
e) Boot into TWRP. If you have a file manager that can access your phones data you could use that one, too. I think root will be required for that. I just had the limited stock file manager. The latest TWRP has a file manager integrated without restrictions (check for yourself first!). I used that one (complicated maybe, I know!).
f) Open the file manager (Advanced - File Manager) and navigate to your key-file. Tap on it and select copy.
g) Navigate to \data\data\com.whatsapp\files and copy the key-file into this folder (just tap the blue folder at the right bottom of the screen).
h) Reboot you phone. Start WhatsApp. It should open up and directly ask you if you want to restore your backup. Try to restore it. If you’re lucky it’ll work. For me it did! Congratulations.
Endnote
I didn’t know about the key when I erased my phone’s data. Next time that one will be backed up, too. So I can save a lot of time.
This whole thing here might be very complicated and I guess there is a lot better way to do it. But I didn’t found it. So, I just want to at least share my experience. Maybe someone will profit.
Another thing you need to know here;
The file named key should have a UID WhatsApp for user and group permissions.
You can set these using TotalCommander via Properties
and you should set these while whatsapp is killed/down and while the key is already in the /data/data/../files/ dir.
I also had a case where in the last stage, so before the final boot to restore the database, I had to do a Wipe Cache and Dalvik cache. If I did not do that, whatsapp would skip the restore question and continue activation as if it was a new one, and then *overwrite* the key file I had put there, no matter what I tried!
You don't have to do any of this if you haven't changed your cell number!
1) Copy your latest crypt 12 file to /sdcard/WhatsApp/Databases/
2) Install / Activate WhatsApp
3) WhatsApp will retrieve the key from their server and restore your backup.
This only works if you haven't changed numbers, but it's easy as 1, 2, 3!
I tried this but it didn't work out for me. Thats the reason I wrote this. So far couldn't find another way to restore the backup. Maybe in newer WhatsApp versions this works?!
TripCode said:
You don't have to do any of this if you haven't changed your cell number!
1) Copy your latest crypt 12 file to /sdcard/WhatsApp/Databases/
2) Install / Activate WhatsApp
3) WhatsApp will retrieve the key from their server and restore your backup.
This only works if you haven't changed numbers, but it's easy as 1, 2, 3!
Click to expand...
Click to collapse
That's actually not true. I followed their instructions to the letter, but they failed. I did not get a Restore prompt, and it actually erased the entire whatsapp cryptxx file.
The official way probably fails when you upgrade from LL to MM, but I'm not so sure about even that, because it also failed a long time ago on my htc desire just changing from rom to rom (with a clean /data/data dir).
jult said:
That's actually not true. I followed their instructions to the letter, but they failed. I did not get a Restore prompt, and it actually erased the entire whatsapp cryptxx file.
The official way probably fails when you upgrade from LL to MM, but I'm not so sure about even that, because it also failed a long time ago on my htc desire just changing from rom to rom (with a clean /data/data dir).
Click to expand...
Click to collapse
Sounds like you have had a bad experience. I do a lot of dev work with WhatsApp. I have swapped between several devices as low as API7 to API24. I have never had an issue restoring WhatsApp via the official 3 step method. My devices use a selection of stock / custom roms. As long as you got it working that's the main thing, but I would advise people to try the official restoration procedure before they venture into anything more technical as the official procedure will work most of the time.
Hi, I googled and came to this page.
I hope someone can help in restoring either local .crypt12 backup file or from google drive backup.
It started when my phone got no space and WhatsApp crashed.
For the first time, I clicked restore but it couldn't restore as got no space and WhatsApp closed the app itself.
I was carelessly when starting WhatsApp again and didn't click "restore from previous database" on the 2nd time.
I searched online for the WhatsApp help and deleted some apps to free up space.
Then, I uninstalled WhatsApp and reinstalled again. However, the problem came when after re-installation and needed to authenticate my old WhatsApp number by SMS.
As I just kept using the old WhatsApp number that was originally from a prepaid SIM card which I bought years ago and I didn't top up the stored value for a few years back, so I couldn't receive voice and SMS from that old WhatsApp number as it was properly become a dormant mobile number .
Is that a way I can restore from, for I made a copy of the crypt12 database before uninstalling WhatsApp (I didn't copy the key before uninstalling & reinstalling, and I am not sure if I had a copy of the key before, that I tried to backup using windows explorer to copy to my computer long ago.
Many thanks.
TripCode said:
Sounds like you have had a bad experience. I do a lot of dev work with WhatsApp. I have swapped between several devices as low as API7 to API24. I have never had an issue restoring WhatsApp via the official 3 step method. My devices use a selection of stock / custom roms. As long as you got it working that's the main thing, but I would advise people to try the official restoration procedure before they venture into anything more technical as the official procedure will work most of the time.
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hi i used yowhatsapp and try to use the original whatsapp app i get messages back but cant see old pictures and cant here old voice messages they were imported somehow to the new package named com.yowhatsapp istead.
could someone point me in the right direction on how i can restore whatsapp with mediafiles`? my mediafiles are all there but just working with yowhatsapp
lycca said:
Hi, I googled and came to this page.
I hope someone can help in restoring either local .crypt12 backup file or from google drive backup.
It started when my phone got no space and WhatsApp crashed.
For the first time, I clicked restore but it couldn't restore as got no space and WhatsApp closed the app itself.
I was carelessly when starting WhatsApp again and didn't click "restore from previous database" on the 2nd time.
I searched online for the WhatsApp help and deleted some apps to free up space.
Then, I uninstalled WhatsApp and reinstalled again. However, the problem came when after re-installation and needed to authenticate my old WhatsApp number by SMS.
As I just kept using the old WhatsApp number that was originally from a prepaid SIM card which I bought years ago and I didn't top up the stored value for a few years back, so I couldn't receive voice and SMS from that old WhatsApp number as it was properly become a dormant mobile number .
Is that a way I can restore from, for I made a copy of the crypt12 database before uninstalling WhatsApp (I didn't copy the key before uninstalling & reinstalling, and I am not sure if I had a copy of the key before, that I tried to backup using windows explorer to copy to my computer long ago.
Many thanks.
Click to expand...
Click to collapse
Did this yesterday but this will only work if your number has not changed, first uninstall whatsapp, if you have a copy of your latest. msgstore.db .crypt12 file, (found on your Whatsapp folder in your SD card under Databases) copy it from there to your internal memory Whatsapp Database folder. Please note that any existing msgstore.db .crypt12 file must first be deleted. Go to your SD card whatsapp folder named backup and copy the backup crypt file as well to the internal memory whatsapp folder only after deleting the existing folder. Install whatsapp and authenticate the install , do not accept the backup prompt. Once installed go to Chats and run a backup to google drive. Your key is in the DB files and will be uploaded to google drive along with all backuped data. Uninstall Whatsapp and reinstall, this time accept the backup prompt. Verify that the two files that you copied still exist in both the SD and internal memory, allow a normal backup to occur at 4am and check in the morning. All files should be recovered and the old key should be reinstalled.
Thank you very much for your guide. I upgraded a phone to a custom rom and even though I made a recent in-app backup and never used another phone number/sim card, Whatsapp was not able to restore the data.
Glad I made a complete NAND backup just to be safe....
@sexler (what a name )
THX a lot for your guide!
I changed from Android 7 (LineageOS) to Android 8.1 (CarbonRom) without using Google-Apps anymore. So no Backup from the cloud would be possible.
Only the "c) Start WhatsApp and activate it." was not possible with my Whatsapp. But I just did the activation later and after that he noticed that there where a backup.
Your guide helped out of my 7 days quest
THX THX THX!
Greetings by Idijt
@I_did_it_just_tmrrow
You're welcome!
It’s very nice to know that almost three years later the instructions can help someone. Thank you for your feedback.
Have a nice weekend.
Is the method still working?
timenewroman said:
Is the method still working?
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Click to collapse
Why not, the crypt is the same and there are some tools on versioning sites like github/gitlab who offer de-crypter.
Should work. Give it a try and tell us.
I'm trying to use this method to restore old 2015-16 WhatsApp chats to a BlueStacks virtual Android machine. I haven't had much luck.
NB though I did copy over both the key file and the msgstore.db to the com.whatsapp folder (as well as having the crypt12 file available)- I'm gonna try now while just copying over the key, once Whatsapp decides I'm not a robot and sends me verification again
EDIT: tried again, with msgstore.db.crypt12 and key only. Followed the procedure closely, and used BSTweaker to copy over the key file at the appropriate stage into BlueStacks. No luck. Failed to restore. I noticed that the permissions on the key file are different (RW for Owner, Group and Others).
Can anyone help me figure this out? Do I need to change the permissions or something? Any help would be appreciated!
EDIT2: SOLVED!!!!! Praise God! I managed to transfer my old conversations, profile pictures and media using this method: https://forum.xda-developers.com/android/general/whatsapp-reencryption-crypt12-backup-t3779487
TL;DR - I copied over, from one Bluestacks Android VM (v0.8 - ancient, from 2015), to antother Bluestacks Android VM (v4.180.0.1005 - latest as of writing) the following files/folders:
/data/data/com.whatsapp/databases/msgstore.db << (unencrypted database - requires ROOT)
/data/data/com.whatsapp/files/Avatars/[a couple of files that were obviously un-named jpg profile pictures] << (profile pics - requires ROOT)
/storage/emulated/0/Whatsapp/ << (Whatsapp media folder)
I didn't need my encryption key or crypt12 database at all; all the methods I'd tried to restore using these failed miserably (including the one in the Original Post here). Whatsapp "detected a problem" on reloading the app, and restored my old conversations from years ago - so happy!
i wanna share my experience when Whatsapp refused to restore using .crypt12 file. There's like 10 of the .crypt file in my phone, but all seems corrupted. So restoring using CRYPT12 file is out of question here.
all this happen when i'm trying to move my Whatsapp from old OP3T to new OP5. I thought it wont take more that 1 hour to complete. I was wayyyyyy wrong.
Please note that I'm using custom ROM based on Android 10 (Q).
I already have some Titanium Backup of my Whatsapp. So what I do is extract msgstore.db from the Titanium Backup .tar file (data/data/com.whatsapp/databases). What important is the SELINUX permission/setting on that msgstore.db file. Use any file manager that allows SELINUX context changes, such as Root Explorer.
The key file from /data/data/com.whatsapp/files also important, because I have 2 of it (one from my old OP3T, the other from OP5). The key from OP3T can be used to restore msgstore.db on my OP5.
Its really painful lesson to me, as I can't use Whatsapp from May 1st until today (May 10). That's 10 freaking day without Whatsapp!!
I could just continue using Whatsapp fresh like new, but the old chat messages is really valuable to me.
To those who having any kind of issue, don't stop trying. Never quit! There's always solution, sooner or later.
This is also a useful link for understanding how whatsapp
files function
Hi, I am having the same problem as with restoring my Whatsapp history and wondered if any kind soul can help me to restore my Whatsapp history?
What I had done :
I had my S8 rooted. The whole phone was wipe when it was rooted. I hope this step is correct.
My encrypted backup (crypt12 and crypt14) was saved already before I rooted and I also need a backup of my phone (just not the application data because the Dr Fone software mentioned that my S8 needed to be rooted before I can backup my application data)
But I couldnt find the folders you mentioned here :
/data/data/com.whatsapp/databases/msgstore.db << (unencrypted database - requires ROOT)
/data/data/com.whatsapp/files/Avatars/[a couple of files that were obviously un-named jpg profile pictures] << (profile pics - requires ROOT)
/storage/emulated/0/Whatsapp/ << (Whatsapp media folder)
Can anyone guide me pls?
Hey guys need your help actually i mistakenly deleted a chat for that i thought I would delete my WhatsApp and reinstall it and use the backup of last night and restore it..
But it turned out while installing it asked for Google drive but i haved created any backup file on my Google drive and only had it on my internal storage but WhatsApp didn't got the local file and said no backup found after that all my chat was deleted.
It rewrite all my WhatsApp folder and now it is showing just one encrypt file and all other data and backup got deleted.
I also checked com.whatsapp file in Android > media > com.whatsApp but it is deleted from there as well.
Those msgs were really important any help would be appreciated.
Thank you
Hello guys, about this subject.
I've tried a few stuff but i can't restore it like in the pass.
My s10e, it's clean, no custom rom, only default. When i did (like in the past without knowing about the key stuff) was to copy manually all my media photos/stickers/etc., and the conversations, all those crypt files. So now i have 2 clean crypt file with my last conversations. I really want to recover all of it.
Please tell me there's a way without rooting , i've read and see so many videos but i can't find a good way to restore it.
I was thinking maybe using an old phone, put the crypt files on the sd card, change the chip, try to restore it with and old whatsapp version(?).
I really need my conversations back. It's really important. Any ideas?
I have a 'Redmi Note 9 Pro max' phone. WhatsApp is fully functional, with a chat history of the last 5 years. I got a new Samsung S22 5g phone, and I want to move all my data to that phone. When I checked the WhatsApp chat backup, I saw that the last backup happened on February 7th to my Google Drive. I clicked 'Backup' button to manually take the backup. I got the error message 'Unable to back up messages' after 30 seconds. I tried rebooting the phone several times, changing networks, checking the permissions, etc., but I still got the same message. I verified the backup in my Google Drive, and I saw the backup happened last February 7. My database folder was empty since I cleared the msgstore.db files as part of saving storage space, which I used to do periodically since I know that WhatsApp will create daily local backups in that folder. I noticed that WhatsApp even stopped creating local backups daily, as it is supposed to.
After several attempts to create a new backup, I finally decided to restore the February 7 backup available in my Google Drive to my new phone. I added the Google Drive account to my new phone and installed WhatsApp there. Whatsapp correctly detected the backup in my Google account and began restoring the messages; however, at the end of the restore, it threw an error message saying "unable to restore your chats from this backup," and after that message, Whatsapp displayed a list of other Google accounts to check for other old backups, which I did not have. I skipped the restore and saw that it did not have any chat history. I immediately closed and uninstalled WhatsApp on the new phone, switched back to my old phone, verified the number again, and thankfully, I was able to keep WhatsApp on my old phone without losing any data.
Now all my applications have been migrated to my new phone, except WhatsApp. Ultimately, I see that the existing available backup is corrupted, and I don't have any other local backup files either. I took a copy of the msgstore.db.crypt14 file from the new phone while the restore happened from Google Drive. Keeping in mind that my WhatsApp is fully functional on my old phone, I would like to get help with any of the below solutions to migrate my WhatsApp data.
Fix the 'unable to backup messages' issue for creating a new backup to Google Drive or at least a local backup. As mentioned, WhatsApp stopped creating local offline backups.
Recover any of the recent msgstore.db.crypt14 files that I deleted to create free space.
Fix the corrupted crypt14 file, which I have taken a copy of.
Other than the built-in backup and restore method, is there another way to migrate WhatsApp?
Same problem here!
I tried a lot of things and eventually I was successful to some degree.
Whatsapp restore from local backup : Working method April 2022
Hello everyone, This troubleshooting guide is related to the situation where you have a backed up .crypt14 fle (data base file) for Whatsapp and are unable to restore the local backup for Whatsapp using the .crypt14 file and you have no back up...
forum.xda-developers.com
These steps worked for me to force upload a .crypt14 backup file to Google Drive. I was able to restore the messages. I had to kill Whatsapp though because the restore process got stuck.
But the messages seem to be all back.
Another problem appeared though. I am unable to create new Backups due to an error.
I am now using Fouad Whatsapp Mod because it has its own backup and restore function which works.
My phone is not rooted so I extracted the Whatsapp key and unencrypted database with WhatsApp Key/Database Extractor.
I have installed the Android Emulator Nox Player, activated Root und installed the Foud Mod. I was able to replace the msgstore.db in /data/data/com.whatsapp/databases/ with my unencrypted backup as descirbed here.
Then I was able to backup everything and copy the backup back to my phone and restore it there whith the Fouad Whatsapp Mod
The backup is located unter Documents/FMBackups/com.whasapp.zip
Thanks also to this post which helped me a lot.
I hope you'll be succesful, too!
TheLostOne said:
Same problem here!
I tried a lot of things and eventually I was successful to some degree.
Whatsapp restore from local backup : Working method April 2022
Hello everyone, This troubleshooting guide is related to the situation where you have a backed up .crypt14 fle (data base file) for Whatsapp and are unable to restore the local backup for Whatsapp using the .crypt14 file and you have no back up...
forum.xda-developers.com
These steps worked for me to force upload a .crypt14 backup file to Google Drive. I was able to restore the messages. I had to kill Whatsapp though because the restore process got stuck.
But the messages seem to be all back.
Another problem appeared though. I am unable to create new Backups due to an error.
I am now using Fouad Whatsapp Mod because it has its own backup and restore function which works.
My phone is not rooted so I extracted the Whatsapp key and unencrypted database with WhatsApp Key/Database Extractor.
I have installed the Android Emulator Nox Player, activated Root und installed the Foud Mod. I was able to replace the msgstore.db in /data/data/com.whatsapp/databases/ with my unencrypted backup as descirbed here.
Then I was able to backup everything and copy the backup back to my phone and restore it there whith the Fouad Whatsapp Mod
The backup is located unter Documents/FMBackups/com.whasapp.zip
Thanks also to this post which helped me a lot.
I hope you'll be succesful, too!
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Hi.
I also have the same problem, and i was hoping you or someone else could help me. Whatsapp got stuck on restoring the backup, so i had to kill it mid restore. The messages are back but now it can't create another backup.
My question is: how do I transfer my messages to Fouad Whatsapp Mod if I can't back them up? Both local and gDrive backups fail. It seems like it doesn't even create the .crypt14 file. Any tips? Thanks in advance
Hi,
I would suggest that you backup your messages with WhatsApp Key/Database Extractor. You can additionally copy your whole Whatsapp folder to your computer to have also a backup of your media.
Here you have a tutorial on how to install Fouad Mod keeping your messages.
Good luck!
Hi @Canny2010,
Do you able to resolve the issue?
Im havin the same issue, already researched for few but still have no resolution.
thanks
Justin
HiJustin said:
Hi @Canny2010,
Do you able to resolve the issue?
Im havin the same issue, already researched for few but still have no resolution.
thanks
Justin
Click to expand...
Click to collapse
Just to be clear: You can't upload a backup on Google Drive?
WoKoschekk said:
Just to be clear: You can't upload a backup on Google Drive?
Click to expand...
Click to collapse
Keep showing 'unable to backup messages' issue for creating a new backup to Google Drive or local backup. WhatsApp stopped creating local offline backups, no files in folder databases.
Thanks
HiJustin said:
Keep showing 'unable to backup messages' issue for creating a new backup to Google Drive or local backup. WhatsApp stopped creating local offline backups, no files in folder databases.
Thanks
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Click to collapse
Which version is installed?
latest 2.23.7.80
That's also my installed version but I haven't any problems with it. My suggestions:
- try a higher version or beta
You searched for whatsapp - APKMirror
You searched for whatsapp - APKMirror Free and safe Android APK downloads
www.apkmirror.com
- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)
- in case there is still a valid backup on Drive I would also try an older version (s. apkmirror.com)
- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)
> above approach would caused me lost all the data?
HiJustin said:
- rename the Whatsapp folder in your internal storage (/internal storage/Android/media/com.whatsapp/WhatsApp/) to force the app to create a new one (maybe there is sth messed up with the path/permissions?)
> above approach would caused me lost all the data?
Click to expand...
Click to collapse
You should rename it and not delete it. The folder is still there but WhatsApp won't find it. If it works just copy the files from the old to the new created folder.
Tried, same. Any tools can recommend? Pay version also OK.
I have the same problem. did you find a solution? Thank you
ps: without using root