[Q] Not able to update from 4.4.4 to 5.0 via OTA - Moto G Q&A, Help & Troubleshooting

I purchased my Moto G (unlocked, 4.4.4) from Amazon. It was a Telus CA phone. I rooted the phone and installed CWM recovery. Last night, I got notification from Telus that 5.0 update was available for download. I downloaded it and tried to install. It kept failing for the same reason - Moto Blur version did not match. Update script repeated itself (installation) for 3 to 4 times then it stopped. So far, my phone is still at 4.4.4 and not rooted. Here is my phone's information:
Android version: 4.4.4
Baseband version: NSM8626BP_1032.390.81.01P, TELUS_CUST
Kernel: 3.4.42-gb7b2f25 [email protected] #1 Tue Jul 15 14:12:39 CDT 2014
System: 210.12.50.falcon_umts.Telus.en.CA
Build Number: KXB21.14-L1.50
New version (5.0) available for download: 220.21.32.en.CA
Is there anyway to skip the Moto Blur version check so that update can be installed ?
Thanks,
Ching-Ho Cheng

Problem solved by flashing stock recovery. I was using CWM recovery. Update via OTA without problem.

Do you have a link of where to get stock recovery and how to flash it?

The stock recovery is contained in the xml.zip file. The recovery can be flashed using fastboot or mfastboot commands.

docnetwork said:
Do you have a link of where to get stock recovery and how to flash it?
Click to expand...
Click to collapse
Here is the link where I got the stock firmware : http://www.filefactory.com/file/z4r...4.4.4_KXB21.14-L1.50_52_cid14_CFC_1FF.xml.zip
Unzip the .zip file and flash stock recovery using fastboot.

Related

[Q] 4.0.4 OTA: Failed to verify whole-file signature

Hi All,
Ive got a non-branded Nexus S, running on Official Stock 4.0.3.
I just got the OTA for 4.0.4 a few days ago but so far i have not been able to install it. My phone downloaded the OTA then I tried flashing the OTA update with stock recovery, but it says "failed to verify whole-file signature".
Tried installing the OTA update with CWM, but it gives me status 7 error.
When i hit restart and let it install on its own, it gets stuck on android guy. and after pressing vol up+power, it gives me the same error: "failed to verify whole-file signature".
I have stock recovery, stock official rom, locked bootloader and rooted.
Can someone please let me know how to install this?
any ideas?....
alireza_simkesh said:
any ideas?....
Click to expand...
Click to collapse
Try deleting the update and wait for OTA again, sounds like a bad download
Sent from my ice cream powered Nexus S
Nexus S - Baseband
Hi,
I am having similar problems with my Nexus S. Here is the info:
Model:Nexus S I9020A
Android Version: 4.0.4
Baseband: NO DGSXXKI1
Kernel: 3.0.8-g6656123 [email protected] #1 Thu Feb 2 16:56:02 PST 2012
Build: IMM76D
Product name:HEARING
HW VERSION: REV 16
BOOTLOADER VERSION: I9020XXKL1
BASEBAND VERSION: I9020XXKI1
CARRIER INFO: ATT
SERIALNUMBER: 37335082822D00EC
LOCK STATE: UNLOCKED
Problem 1: The baseband on Settings is different from the one on the recovery menu and I think this is making me lose signal (which is my major problem), isn't the baseband supposed to be I9020AUCKJ1.
Problem 2: I tired installing the Incremental Update IMM76D from GRK39F to try to fix the baseband using the stock recovery (ie. Volume Up Power On, then Power Volume Up for blue menu and selecting recovery, then selecting the file named update.zip which I downloaded, renamed and placed in the root folder) I got the file from "randomphantasmagoria.com/firmware/nexus-s/i9020a/" and I get the e: signature verification failed error
Please help me, I'm new at this but I cant figure this out!
Thanks
DarkhShadow said:
Try deleting the update and wait for OTA again, sounds like a bad download
Sent from my ice cream powered Nexus S
Click to expand...
Click to collapse
I tested this but it didn't help.
any other ideas....?
alireza_simkesh said:
I tested this but it didn't help.
any other ideas....?
Click to expand...
Click to collapse
No idea then, sorry :/
Sent from my ice cream powered Nexus S
You most likely modified the stock rom in some way. Like removing amazon mp3 store apk etc.
Since you're rooted you can download and flash a rooted stock rom. You could download the official factory images and manually flash them with fastboot. That would require you to unlock the bootloader though.
renattosoldi said:
Hi,
I am having similar problems with my Nexus S. Here is the info:
Model:Nexus S I9020A
Android Version: 4.0.4
Baseband: NO DGSXXKI1
Kernel: 3.0.8-g6656123 [email protected] #1 Thu Feb 2 16:56:02 PST 2012
Build: IMM76D
Product name:HEARING
HW VERSION: REV 16
BOOTLOADER VERSION: I9020XXKL1
BASEBAND VERSION: I9020XXKI1
CARRIER INFO: ATT
SERIALNUMBER: 37335082822D00EC
LOCK STATE: UNLOCKED
Problem 1: The baseband on Settings is different from the one on the recovery menu and I think this is making me lose signal (which is my major problem), isn't the baseband supposed to be I9020AUCKJ1.
Problem 2: I tired installing the Incremental Update IMM76D from GRK39F to try to fix the baseband using the stock recovery (ie. Volume Up Power On, then Power Volume Up for blue menu and selecting recovery, then selecting the file named update.zip which I downloaded, renamed and placed in the root folder) I got the file from "randomphantasmagoria.com/firmware/nexus-s/i9020a/" and I get the e: signature verification failed error
Please help me, I'm new at this but I cant figure this out!
Thanks
Click to expand...
Click to collapse
incremental updates only work when you have the right update for the right ROM. Since you are already on 4.0.4 you can't really the patch to"fix" things. I've not recently checked the status of the ota's but check to see if there is a full ROM version, you should be able to apply that. alternatively, you can apply a zip with the correct modern either through adb out cwn.
Sent from my Galaxy Nexus
albundy2010 said:
You most likely modified the stock rom in some way. Like removing amazon mp3 store apk etc.
Since you're rooted you can download and flash a rooted stock rom. You could download the official factory images and manually flash them with fastboot. That would require you to unlock the bootloader though.
Click to expand...
Click to collapse
the only thing that i rem i changed about this stock rom is that i rooted it, but you might be right.
can you plz give me the link for downloading the official factory images? (or extracting them from RUU?)

[Q] OTA update for rooted S3?

Hey guys,
I have a rooted S3 on Android 4.1.1. I've been getting a notice about a software update to 4.2.2, but I've been defering it because I'm not sure how the update will play with the rooted phone. It's completely stock. Is it safe to accept this update or will I have to unroot first? Or should I be flashing a separate update instead? Thanks for any help.
Ramon
Baseband: I535VRBLK3
Kernel: 3.0.31-381038 [email protected] #1 SMP PREEMPT Fri Nov 30 15.52.16 KST 2012
Build number: JRO03l.i535VRBLK3
Hardware ver: I535.10
I heard that some people had problems taking the OTA and keeping root, so I flashed a rooted 4.1.2 image per this thread:
http://forum.xda-developers.com/showthread.php?t=2178482
Go down to post #3 and grab the 4.1.2 modem and rpm as well, which can be flashed in the same recovery session as the update.
SempaiMatt said:
I heard that some people had problems taking the OTA and keeping root, so I flashed a rooted 4.1.2 image per this thread:
http://forum.xda-developers.com/showthread.php?t=2178482
Go down to post #3 and grab the 4.1.2 modem and rpm as well, which can be flashed in the same recovery session as the update.
Click to expand...
Click to collapse
Thanks! I'm downloading now. Is it safe to flash all of these at the same time? Or should I reboot after flashing the update image before I flash the modem and rpm?
I flashed them all at the same time. I think I did them in the order of update first, then the modem, and then the rpm. Later I read somewhere that you should do the modem and rpm, and then the update (all in the same session), but I had no problem with the the other way around.

[Q] Latest AT&T Flashable zip?

I had downloaded what I thought was the latest stock AT&T factory software for the phone, rooted it, installed TWRP, and got a notification for an OTA. Being so used to my old phone, I just told it to download (Had a Galaxy S4 Active which would just fail to update and reboot to Android). I found out how to get my device to boot again by using the TWRP Command Shell (Thank goodness there was such a way! I have so many pictures on my phone that I hadn't backed up yet!).
So it's back to the stock rooted w/ TWRP. What's the easiest way to get to the latest software so that I'm not nagged by AT&T and eventually it makes me download the OTA making it a paperweight until I type in that long command from the TWRP Shell.
Software Information:
Android Version 4.4.2
Baseband Version: M8974A-AAAANAZM-1.0.190082
Kernel Version: 3.4.0
Build Number: KOT49I.D80020k
Software Version: D80020k
Or is the firmware update coming up because TWRP is installed? I thought the method to install it downgraded something on the phone. I was on 4.4.2 when I did all the software modifications.

[Q] How to get OTA if installed cwm

I unlocked bootloader.
Then flashed cwm recovery.
installed supersu.zip.
That's all i have done to my android.
I was thinking about ota update.[For future when L will arrive]
As i installed a custom recovery,i'll be unable to take advantage of ota.
So how i can use ota update??
Do i need to just flash original recovery or i have to flash full stock??
My Phone
Model number: Moto G
Android version: 4.4.4
Baseband version: MSM8626BP_1032.390.81.01P
Kernel version: 3.4.42-gb2383d6 [email protected] #1 Fri Jun 20 00:05:34 CDT 2014
System version: 210.12.40.falcon_umtsds.AsiaRetail.en.03
Build number: KXB21.14-L1.40
I saw http://forum.xda-developers.com/showthread.php?t=2700502 which explains to install stock.
Can i just flash the recovery.img to get ota???
.:Addicted:. said:
I unlocked bootloader.
Then flashed cwm recovery.
installed supersu.zip.
That's all i have done to my android.
I was thinking about ota update.[For future when L will arrive]
As i installed a custom recovery,i'll be unable to take advantage of ota.
So how i can use ota update??
Do i need to just flash original recovery or i have to flash full stock??
My Phone
Model number: Moto G
Android version: 4.4.4
Baseband version: MSM8626BP_1032.390.81.01P
Kernel version: 3.4.42-gb2383d6 [email protected] #1 Fri Jun 20 00:05:34 CDT 2014
System version: 210.12.40.falcon_umtsds.AsiaRetail.en.03
Build number: KXB21.14-L1.40
I saw http://forum.xda-developers.com/showthread.php?t=2700502 which explains to install stock.
Can i just flash the recovery.img to get ota???
Click to expand...
Click to collapse
As long as you haven't modified/deleted any system files/apps, all you'd have to do is flash the stock recovery image. Technically, you don't even need to do that. You can actually flash the OTA from your custom recovery. As long as your phone has downloaded the OTA, you can navigate to it in your custom recovery (usually stored in /cache) and flash the OTA.zip just like you would any other zip.
Try,
Now I remember ,I used patch to android option in lucky patcher.But it patches to delvik cache(??)
Disabled simtoolkit with titanium backup.
Do it need to undo these things or they are fine

[Q] Keeping a backup of stock recovery after 5.0.1 update

So I just updated my GPE converted xt1032 from 4.4.4 to 5.0.1 after struggling for hours. I had to flash the full 4.4.4 system image in order for it to flash the 5.0.1 OTA, all of this was due to my recovery not being updated to 4.4.4 for some reason when I applied that OTA a while back, and because of this I was getting an error about the update package expecting KTU84P fingerprint but my device had the KOT49H fingerprint, even though I had indeed KTU84P installed, it was just the recovery that was stuck in KOT49H.
Why recovery didn't update from 4.4.2 to 4.4.4 is still a mystery to me.
Anyway, once I manually flashed the 4.4.4 image everything went fine.
However, now I obviously want to root the phone but I don't want to just go ahead and flash a custom recovery without first having a way to go back to the stock 5.0 recovery for future OTAs. I would just keep a copy of the 5.0 recovery.img file but there isn't one inside the OTA zip, but I know the recovery files must be there somewhere or else my recovery wouldn't be on 5.0 as it is right now.
Also there is no factory image at the moment for 5.0.1 where to extract the recovery image from.
So guys, do you know how to extract "recovery.img" for the latest 5.0.1 firmware from the OTA zip?
Thanks in advance

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