I have problems with an HTC Butterfly S that i recently purchased from a second hand source.
the phone came intact but still had a lot of the previous users information and other things on it so in trying to format and erase all the data, it for some reason got stuck after the htc start up screen and stayed there for a while. i knew something had gone wrong so i decided to reboot or attempt to reboot it. from here, its been failing to go on. iv tried holding in the power button for 10seconds but it just vibrates and thats it. also tried the resetting it by holding in the volume down button and power but still nothing.
the only time it is responsive is when i connect it to a charger and do the same volume down+power button for about a minute. what happens here is a battery with a lightening bolt appears on the screen but still nothing from there.
Assistance will be highly appreciated. :crying::crying::crying::crying:
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
Related
Sorry but i have been frantically searching the forum but cannot find what i need. This morning my phone was acting strangely so I restarted it, but it seemed to be stuck in a loop restarting again and again. I read on here to hold volume up/down and power to be able to remove battery, then I put batt back in held vol down and pressed power and on the menu in selected recovery. My problem now is phone is stuck on a black screen with phone picture and red warning sign. I don't know where to go from here...sorry if this has been covered a million times but i searched for a good half hour and was getting forum fever. My Desire S is stock on android 2.3.5. Many thanks if you can help.
Your lucky that you can reach bootloader. From there find an option to reset your phone.
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu. Try a reset.
ITs also worth a look here just to make sure you haven't damaged your phone.
From that point (if the reset never worked) I feel that you can only go the RUU route. So please can you post the results of "fastboot getvar all" remember to remove your serial and imei. From that I should be able to point you to the correct RUU and if you will need a goldcard.
Dun worry, had that twice when installing ruu. but i never stop there, continued until succeed. BUT make sure u follow the step accordingly.
Is ur phone branded?
foX2delta said:
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu...
Click to expand...
Click to collapse
.... on mine, it's vol down+power (holding vol down before pressing power) ....
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
lennyboi77 said:
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
Click to expand...
Click to collapse
Mondays - Who does?....glad to hear phone fixed, you should update the title of the first post to have [SOLVED] at the start.
Pulling the battery is never recommended, even if told to do so by HTC support - I mean what do they have to loose? the only possibly safe opportunity to do so, is mid way through the phones power on and off cycle and you only have a tiny window, although this is only a last resort and not something to be tried by the faint at heart.
how do all.... nexus s I9023
i have just purchased a some what lovely google nexus s I9023
working fine for an hour or so...
i had a little pop up asking me to update...
i thought OK... sure why not...
having done so phone worked fine for an additional 20 mins...
then phone froze... i took the battery out and started it up again...
it froze on GOOGLE screen...
iv trawled every forum possible since this has happened...
now the PHONE WILL NOT EVEN TURN ON...
the phone is completely stock no mods or addon's to it!
im at the end of my tether.. SOME ONE PLEASE HELP!!!!!!!!
Hold volume up + power after reinserting the battery and putting it on charge. Do you enter bootloader mode? And what happens if you click recovery?
done the hold volume up and press power...
still no joy unresponsive!!
when it does work after 50 attempts of taking the battery out and putting it back in and doing volume and power
it turns on.. scroll to recovery.. it turns off google screen pops on...
then a Green android lying on his back appears with its stomach open showing white blocks and a explanation mark above it!
IM PUZZLED!!!!!
it then resets it self going back to being unresponsive!!
HELP!!!!
Give this a shot.
Also, could it be a power button issue? And that android screen is the splash for stock recovery. You have to press vol. up + power again to get past it, beyond this you can do a factory reset and similar magic. However you likely don't want this, and on the screen where you chose to enter recovery, you'll likely want to use fastboot to unlock the phone (which will wipe all personal data) and then flash a stock ROM again. At this point i would advise lots and lots of reading.
If it's less than a year old, i would be calling samsung though. If it is a new phone i would definitely do this first. Do not unlock unless you have no chance of going through warranty. Will need to know the exact status of the phone for best advice here.
Hi there,
Sorry but I think I finally found the right forum for this and I wanted to take one more stab before kissing this phone goodbye.
I have a Rogers Galaxy SGH-i727R. About three weeks ago, the phone started re-starting on it's own. I though maybe it was a sticky power key and had that replaced. The problem persisted. I then noticed that it was primarily upon receiving text messages that the phone would reboot. So it seemed it was a software issue. I am running the stable build of CM9.
Yesterday the phone rebooted and never got off the angry alien screen. I pulled the battery, charged it etc and still could not get it to fully boot up. I left it for over an hour. I finally decided to call it quits and re-flash the phone. Problem is, it will not boot into recovery at all. When I hold down Vol + - and Power, it jsut goes into a loop of vibrating every three seconds until I let go and then it tries a normal boot again. Once, I briefly got a screen saying I was trying to install custom software and to press volume up to do so, but before I could hit volume up, the phone cycled off.
I should also mention that the four buttons on the bottom of the screen do not work. I accidentally sliced the wires on the side of the phone when opening it up. I use a software button saver widget to access their functions. I wonder if that issue is related....
Thanks for any advice. I would like to get into recovery so I can load a new ROM or a stock ROM.
If you haven't ventured there yet in this forum I'd recommend Vincom's roundup on just about everything http://forum.xda-developers.com/showthread.php?t=1652398. I don't know if it will help much in your situation but it's worth a look. Also, you may want to research usb jigs, not sure if they will work with our devices though ... research is the key word.
tonyrage.stc said:
Hi there,
Sorry but I think I finally found the right forum for this and I wanted to take one more stab before kissing this phone goodbye.
I have a Rogers Galaxy SGH-i727R. About three weeks ago, the phone started re-starting on it's own. I though maybe it was a sticky power key and had that replaced. The problem persisted. I then noticed that it was primarily upon receiving text messages that the phone would reboot. So it seemed it was a software issue. I am running the stable build of CM9.
Yesterday the phone rebooted and never got off the angry alien screen. I pulled the battery, charged it etc and still could not get it to fully boot up. I left it for over an hour. I finally decided to call it quits and re-flash the phone. Problem is, it will not boot into recovery at all. When I hold down Vol + - and Power, it jsut goes into a loop of vibrating every three seconds until I let go and then it tries a normal boot again. Once, I briefly got a screen saying I was trying to install custom software and to press volume up to do so, but before I could hit volume up, the phone cycled off.
I should also mention that the four buttons on the bottom of the screen do not work. I accidentally sliced the wires on the side of the phone when opening it up. I use a software button saver widget to access their functions. I wonder if that issue is related....
Thanks for any advice. I would like to get into recovery so I can load a new ROM or a stock ROM.
Click to expand...
Click to collapse
All I can tell you is that your problem sounds exactly like a stuck power button. I know you replaced it but all the symptoms you point out suggest stuck power button. Maybe try cleaning it again?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
rushi.1986 said:
All I can tell you is that your problem sounds exactly like a stuck power button. I know you replaced it but all the symptoms you point out suggest stuck power button. Maybe try cleaning it again?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
yes but i wouldn't rule out
I should also mention that the four buttons on the bottom of the screen do not work. I accidentally sliced the wires on the side of the phone when opening it up. I use a software button saver widget to access their functions. I wonder if that issue is related....
Click to expand...
Click to collapse
rushi.1986 said:
All I can tell you is that your problem sounds exactly like a stuck power button. I know you replaced it but all the symptoms you point out suggest stuck power button. Maybe try cleaning it again?
Click to expand...
Click to collapse
But if it were a stuck power button it would not stay on the loading screen indefinitely, no? If I hold down the power button while booting, it will turn the phone off.
Hold vol +- and pwr until it vibrates let go of pwr continue to hold vol +-. You were letting go of all of them at once going by your described method.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
mtdew said:
Hold vol +- and pwr until it vibrates let go of pwr continue to hold vol +-. You were letting go of all of them at once going by your described method.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
****. I am a total moron. The phone still reboots after receiving a text but I was able to boot into recovery. Thanks.
Hi Developers
I am new to this forum. I have tried to Update my Phone using team won recovery. After installing the Rom the Mobile is went in the Bootloop and cannot go to Bootloader and Recovery and also when I try using CMD or any other method from PC. The phone is not detected and it shows Device not found.
Can anybody help me recover?
You can read through this "roll up" to find all you will need to know/understand about your device.
I might suggest to start with the FAQ. You will also find a tool that will help you root your device, in the "roll up"
As soon as the phone starts to boot, hold volume down and power together, when the screen goes blank let go of power but keep holding volume down. This should get you to the bootloader, please post your bootloader details.
Sent from my Evita.
Similar issue, but boot loop won't stop
timmaaa said:
As soon as the phone starts to boot, hold volume down and power together, when the screen goes blank let go of power but keep holding volume down. This should get you to the bootloader, please post your bootloader details.
Sent from my Evita.
Click to expand...
Click to collapse
Hey Timmaa, it seems like I have the same problem as the original poster. I know a lot has been said about this topic but none seem to be as bad as mine. In my case, the boot loop won't stop even if I press the down volume and power button together. The bootloader just starts up, but then the phone reboots again (and again). In short, it won't stop long enough for me to do anything at all. Same issue when I connect to the laptop; it reboots before my computer even starts to detect it. Do you figure it is essentially bricked?
Just to let you know: this phone is tied to Singtel (Singapore telcom provider) and this issue only happened when I tried to do a factory reset (I got a new phone and was going to give this one to a friend). I may have screwed up in that I didn't let the phone charge before I tried the factory reset (it was only 5%). A couple of times, the phone did start up normally and it even entered the new phone set up utility. However, it went back to the boot loop within a few seconds and now won't even start up at all. Please help?
Does the phone power on at all now? You say in the beginning that it's looping but you say at the end that it won't start up at all, seems like a contradiction.
Sent from my Evita
androidnoob116 said:
Do you figure it is essentially bricked?
Click to expand...
Click to collapse
There is no such thing as "essentially bricked". Its either bricked, or its not. And on this device, if the screen still comes on, its not bricked.
Also, you got into this situation in a different way then the OP, so its not the same problem. Tagging onto someone else's post and saying you "have the same problem" when you in fact don't, is confusing.
As timmaaa asked, are you in a bootloop, or is the phone powered down now?
redpoint73 said:
There is no such thing as "essentially bricked". Its either bricked, or its not. And on this device, if the screen still comes on, its not bricked.
Also, you got into this situation in a different way then the OP, so its not the same problem. Tagging onto someone else's post and saying you "have the same problem" when you in fact don't, is confusing.
As timmaaa asked, are you in a bootloop, or is the phone powered down now?
Click to expand...
Click to collapse
Hey guys,
Thanks for your replies. Sorry if that was ambiguous; I'm still learning my way around here.
To answer both your questions, the phone is in a bootloop. It starts up, shows the HTC logo and then repeats. What I meant by "won't start up" is that now it doesn't go beyond the HTC logo, even though it started up completely on a couple of occasions (got to the home screen) but started rebooting again after a few seconds. It just won't stop rebooting, as long as it has enough charge to.
Another thing I discovered is that the bootloader starts up even if I only press the volume down button (it reboots again after a second), so it seems like the power button is stuck pressed down. Do you think that explains it, and what can I do from here on? Thanks for your help.
Cheers.
If the phone is rebooting even while in the bootloader then the power button being stuck could be the cause. I've never heard of one of these rebooting even from the bootloader so that's actually all I can think of. I guess the only way to confirm/fix this would be to open the device up.
Sent from my Evita
timmaaa said:
If the phone is rebooting even while in the bootloader then the power button being stuck could be the cause. I've never heard of one of these rebooting even from the bootloader so that's actually all I can think of. I guess the only way to confirm/fix this would be to open the device up.
Click to expand...
Click to collapse
Yeah, it could be a power button malfunction; or battery or other power fault, or other hardware failure. In any case I agree that randomly rebooting even in bootloader doesn't look good.
Have you tried fiddling with the power button to see if you can get it "unstuck"? Although the issue may be with the switch under the plastic button.
Hello guys!
Yesterday I wanted to root my phone following these instructions (sorry link can't be posted dues to I'm just a newbie here) but post was on dottech dot org.
I did everything that was necessary for preparing the phone, however I stucked at step 8.
I flashed the original .128 firmware to my phone, and when I powered it on, I was delighted. When I realized that it won't boot at all, I got an idea, simply to wait. I waited over 20 minutes, nothing happened, stuck on T-mobile logo. For the rest of the time I left it on charger, and unfortunately I am unable to power it off since it has built-in battery.... I tried to power off by long pressing power button, nothing happened. I tried again to flash it, but when it asks me to plug the phone to the usb in case to get in flashmode, it says battery has to charge, so it's discharged... I plug it to charger one more time, but as soon as it gets enough power, it tries to start itself, and I can't power it off...
It gets really hot at the back panel, and as it discharges, everything is happening again....
Please help me to get back my phone working!
Any help would be much appreciated!
Thanks
(Sorry, it's M4 Aqua actually)
pistiC said:
Hello guys!
Yesterday I wanted to root my phone following these instructions (sorry link can't be posted dues to I'm just a newbie here) but post was on dottech dot org.
I did everything that was necessary for preparing the phone, however I stucked at step 8.
I flashed the original .128 firmware to my phone, and when I powered it on, I was delighted. When I realized that it won't boot at all, I got an idea, simply to wait. I waited over 20 minutes, nothing happened, stuck on T-mobile logo. For the rest of the time I left it on charger, and unfortunately I am unable to power it off since it has built-in battery.... I tried to power off by long pressing power button, nothing happened. I tried again to flash it, but when it asks me to plug the phone to the usb in case to get in flashmode, it says battery has to charge, so it's discharged... I plug it to charger one more time, but as soon as it gets enough power, it tries to start itself, and I can't power it off...
It gets really hot at the back panel, and as it discharges, everything is happening again....
Please help me to get back my phone working!
Any help would be much appreciated!
Thanks
(Sorry, it's M4 Aqua actually)
Click to expand...
Click to collapse
EDIT: I am able to flash kernels to phone if I let it charge for about 10 minutes then enter flashmode and I keep pressing volume down + power for about 5 minutes (as it would start itself.) BUT still doesn't boot up. Freezes at the T-mobile logo. Please help.
Get your phone's box then search it's model on Google for firmwares that you can flash through fastboot etc