Soft-Bricked Atrix 2 AT&T - Motorola Atrix 2

Hi I accidently deleted my system 1 partition in BMM, then it failed on me and since then It wont boot, I still see the motorolla logo when I turn my phone on then it goes to a lit up gray screen forever. I tried finding the stock FXZ for AT&T but cannot find it, and RSDLite 6.0 wont recognize my device for some reason. Any help would be appreciated thank you

Good times
motopeekz said:
Hi I accidently deleted my system 1 partition in BMM, then it failed on me and since then It wont boot, I still see the motorolla logo when I turn my phone on then it goes to a lit up gray screen forever. I tried finding the stock FXZ for AT&T but cannot find it, and RSDLite 6.0 wont recognize my device for some reason. Any help would be appreciated thank you
Click to expand...
Click to collapse
Hey there, allow me to point you in the right direction that should hopefully get you back up and running. Here's the link to the working SBF site for the AT&T fxz: Droid Devs SBF, if you had AT&T ICS before bricking then download the InlineFlashing_Edison_67.21.125_CFC_P3_APBP.xml zip file.
As for what to use to actually flash it with, RSD lite is notorious for giving many issues when trying to return to stock so what I personally use is this fast-boot script. It was made long ago by @alteredlikeness specifically for ICS, that will do the same thing with much less hassle. Here's the thread post with instructions on how to use it and the script download itself: FXZ Script. That should do it as long as you can get your phone into fastboot mode AND ensure your battery is charged enough or it will get stuck during the process (or not start if too low). Best of luck!:good:

Related

[Q] How to Unbrick A XOOM? Hellllppppp!!!

J decided yesterday to run the update and all was working spectacularly. I had everything I needed and all my apps came back. However, I was feeling good about myself and decided that I wanted to do the overclocking as well. So I flashed that part of the update, the XOOM rebooted (partially) - it never left the big red M screen. I have tried to SBF (which isn't working - the process fails before it even starts). I can get to fastboot, but once there, there isn't anything that I can do to bring the XOOM back to life. It looks like I'll be paying Verizon a visit unless some supergenius dev has a 're-animation' method that I have not yet considered. I'm currently going through very painful withdrawal symptoms and would really appeciate the help of anyone else who has been through this.
Many many thanks in advance.
If all you did was flash a new kernel, then you should be able to flash the stock kernel from fastboot and that should get you fixed. If you're still on 3.0, then you can get the stock images from Motorola (I don't have the link handy). If you're on 3.1 then I'm sure someone can get you a copy of the stock boot image.
myersn024 said:
If all you did was flash a new kernel, then you should be able to flash the stock kernel from fastboot and that should get you fixed. If you're still on 3.0, then you can get the stock images from Motorola (I don't have the link handy). If you're on 3.1 then I'm sure someone can get you a copy of the stock boot image.
Click to expand...
Click to collapse
At the time this all happened, I had just successfully upgraded to 3.1. However, when I tried to use RSD Lite 4.9 and the HR139 image to perform the normal SBF procedure, it kept failing out with a message referring to the fact that it cannot find some type of initialization in the INI file. I'm totally lost and feeling somewhat depressed and stupid.
If you can get to Red M you should be able to get into get into bootloader by powering on by holding power and volume down. Then as long as adb recognizes device follow this.
http://www.xoomforums.com/forum/mot...s/2788-how-restore-3g-4g-system-boot-img.html
It just pushes stock images with adb and not rsd
Edit; in your case hold power + volume up to reboot device, then immediately hold volume down until Rsd protocol words come up then hook xoom to computer. Don't follow first step in guide because you are already in bootloader.
GulMiguel said:
At the time this all happened, I had just successfully upgraded to 3.1. However, when I tried to use RSD Lite 4.9 and the HR139 image to perform the normal SBF procedure, it kept failing out with a message referring to the fact that it cannot find some type of initialization in the INI file. I'm totally lost and feeling somewhat depressed and stupid.
Click to expand...
Click to collapse
As far as I know, there are no overclock kernels that work with 3.1, which is why you had the trouble you had. You'll either have to flash back to completely stock 3.0 or you'll need the boot img out of the 3.1 update.
Help
I tried overclocking my xoom with this link h t t p://w w w.dkszone.net/overclock-motorola-xoom-1.5ghz-detailed-guide[/url]. I did step 3 and it got stuck in "starting RSD mode 3". adb wont recognize my device. Please help.

[Q] SFB Flash Problem

I keep getting the error Cannot switch to BP pass through mode. Any ideas whats causing this?
Also, does anyone have a link to the most up to date SBF and linux flashing instructions?
Bit more information, no matter what I do my phone reboots into the Boot Loader screen, even after flashing. Wrong sbf?
Phone Verizon Droid 2 Global A956 With all updates.
I had this problem myself, tried flash sbf about 15 times, from 2 different computers and could never get it to pass the BP pass through thingy. Eventually I ran the battery down far enough that the bootloader wouldnt let me flash anymore. Chargerd the phone overnight and somehow it booted right up in the AM.
I am scared to change ROMs and needing to .sbf again and it not able to work

Motorola Razr HD LTE XT925 4.1.2 boot loop

I'm stumped with this issue of my Motorola Razr HD LTE XT925 Rogers version 4.1.2 being in a boot loop. It started when I did a factory reset to try and fix some camera issues that I was having it started up with the Motorola red M icon then went to proceed with the factory reset with the android icon with the spinning blue object then restarts and just does a loop I have tried some steps that I found that I will list but all are unsuccessful and I did try them several times. It is stock firmware but was rooted with one click rooting program can't remember the name I did nothing else to the firmware.
Power + volume down for 10 seconds (simulates a battery pull)
Stock recovery tried wiping data and cache and then rebooting
Tried to use the boot menu normal start up and factory options
I did however get it to boot to the Rogers logo screen once but it just froze and had to restart it
I am currently trying get ADB tool to installed and get it working to see my phone as well as RDS Lite 6.1.6 it wont show any info about the phone but when in fastboot mode RDS Lite see it as connected in fastboot but no info about the phone shows up in the top left box as it has shown before also tried Super ADB Tool it show nothing at all I will continue to try and get the tools working.
Any help in getting the phone to boot normally is greatly appreciated.
I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.
OK so I have ADB installed and working I think put my XT925 in fast boot mode then I put in code adb devices in to the windows command console but show nothing listed and my phone says it is in fastboot mode and usb is connected and windows sees it as well but not ADB. There is no errors ether I am so confused as to why ADB and RSD show no info about my phone? I will see if its any of my drivers that are missing.
I went ahead and tried to flash my phone with RSD lite 6.1.6 with no luck the boot loop is preventing it from proceeding with the flash is this just a lost cause and there is no fix for it. The only thing I can think of is that I have to unlock the boot loader is that even an option when I can't even get boot into android? Any one got any ideas?
I was messing a round with my phone and try to get it working with any of the tools and had turned of the phone to stop it from constantly showing the red M icon and the android icon with the blue spinning object over and over but still had the phone plugged in to the computer and was looking in device manger in windows and seen this QHUSB_DLOAD with no drivers for it and looked at the VID & PID ids (USB\VID_05C6&PID_9008
) and searched for drivers thinking that is what is missing for my phone as I have never see it before and it is Qualcomm modem flashing port I don't know what to do did really mess up my phone by just doing a factory restore?
Some help or clarification would help a lot now as it is a bit troubling that I am unable to fix the Motorola Razr XT925 and might be bricked just by doing a factory restore. :silly:
OK I am getting desperate here I will do anything to stop it from looping I have even tried house of motos way just the same thing still if I can stop it from looping I can get it to work but does anyone knows a way to wipe the phone completely or stop it from this infuriating loop???
Just as a side note I found that forcing it in to normal start up with the wall charger plugged in it will charge when done then it will show the rogers logo like its booting but does nothing.
I have searched the forms and google now for 2 days about any way to fix the boot loop but all just say to do things that I have tried many different ways many times and the tools don't work or will work like RDS but it is unable to continue do to the loop of it doing a factory restore then restarts.
If any body has any ideas at all or can at least point me in the right direction would be a life saver I will even jtag the phone if i have to, if even that's possible
Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?
Darbness said:
Have you booted into fastboot mode?
Have tried to rsd to stock from fastboot?
Click to expand...
Click to collapse
Thanks for the reply, I have gone into fastboot mode and used RSD to try and flash the stock rom but when it restarts the phone its unable to countiue becuse it is uable to get past the bootloop
If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app
Hydr0id said:
If your phone is bootloader locked you can always take it back to the carrier, that's it if you have guarantee. I suggest you try a earlier version of RSD lite, 6.1.4 for example, and see how it goes.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
OK, not able to take it to Rogers some issues with doing that but will try RSD lite 6.1.4 besides that no other ways?
I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.
xaneth said:
I had the same issue yesterday. Received a phone call and my phone shut off and started looping on the red M logo, but no further. I did everything in my power to get RSD Lite and ADB to recognize my phone in fastboot mode. Nothing. Then, I moved the USB port to another port on my laptop, and viola, RSD Lite picked it up, but ADB never did. Using the stock firmware available for my 926, I was able to revert back to the latest version of JB for my phone. I did also have to run RSD Lite in *administrator mode* in order to get success. Hope any of these tips helps you out.
Also, even though I was successful in flashing, I was still in loop mode until... I had to wait for the battery to die and the phone to shut all the way off. Then after powering up, it came up. I tried the volume down + power key, but it would only reset the phone, it would not completely power it off like it needed. This is not something I have seen on any forum anywhere, so hopefully it helps.
Click to expand...
Click to collapse
Thanks for the reply, I was thinking along the same lines as that but trying it on a freshly installed windows plus on different computer and just have RSD lite 6.0 and my Motorola drivers for my phone installed. I was thinking that it was my current motherboard that has a Intel usb 3.0 controller on it and my old motherboard did not as I manually updated my phone from 4.0.4 to 4.1.2 before on my old motherboard and had no issues and will fallow the instructions to the letter and will triple check as well. I will see how this goes and hope it works as its my last option to get it working.
OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?
osalot said:
OK so trying to reflash the phone from a different computer with a fresh install of windows buy did not work.
I was looking though the options in the android system recovery menu and two options stood out are:
apply update from external storage
and
apply update from ADB (wont work as ADB does not see the phone)
would doing an update with an SD card with the firmware on it work or is it for some other purpose?
Click to expand...
Click to collapse
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk
Hydr0id said:
I'm not sure, never flashed that way. If it isn't too much to ask, can you tell me the process you are following to flash the stock rom step by step?, to see if I can somehow help you out, it's really odd It doesn't work.
Sent from my RAZR HD using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply, The steps I take to flash my phone is to first put my phone in to fast boot mode then connect my phone to the back of my pc then start up RSD Lite and add the latest firmware for my XT925 in RSD then let it load the firmware and it restarts the phone. it starts up to the non animated red M icon then the android with the spinning blue object in its chest comes up but then shuts off and restarts and have left it for several hours until it died and had to recharge it up.If I can I will post a video of how I flash it and what the phone does.
also is it normal for RSD Lite not to show the imei number of the phone or any thing about it in the top left box (Device properties) when you click on the modal?, all I get is N/A in Device properties box.
Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app
Hydr0id said:
Yes, that is completely normal, that only appears when the flash is succesful and you get past the "select language" screen, but seeing that you're stuck in the M logo means that you haven't got there yet, in the mean time it will still appear no imei and no info.
Sent from my RAZR HD using xda app-developers app
---------- Post added at 04:08 PM ---------- Previous post was at 04:01 PM ----------
Here, try this: http://www.android.gs/unroot-droid-razr-hd-xt926-downgrade-stock-firmware/
The RSD process following the exact same instructions found there on a Windows with USB 2.0, and it is preferred you use RSD 6.1.4 (if you don't have it I can post it here if you want)
Your build to flash is found here: http://sbf.droid-developers.org/
Search for the one the phone brought when it was just bought, it has to be from your carrier.
Btw: did the flashing gives you any errors at all or not? Also, do you have bootloader unlocked? Just some details I'm curious, but seeing your phone does finish the process and restarts means it probably doesn't get any errors, anyway I'm just curious.
Sent from my RAZR HD using xda app-developers app
Click to expand...
Click to collapse
thanks for the reply, I have just tried the the steps in the link you provided and I used RSD lite 6.1.4 and got the 4.0.4 Rogers firmware for my XT925 that it originally came with and waited an hour but just did the same thing, I don't get any errors when flashing although RSD displays to start the phone up manually and I have a locked boot loader (Device is LOCKED: Status Code: 0) I can how ever get it to go to the animated red M icon and then the rogers logo by selecting normal power up from the boot menu but doesn't boot in to android.
osalot said:
I was also wondering if any body knows a good way to completely wipe the razr XT925 and restore the stock firmware that would also help.
Click to expand...
Click to collapse
http://theunlockr.com/2012/01/24/how-to-restore-the-motorola-droid-razr-using-fastboot-files/
Ok, so I think I maybe doing something incorrectly so I will put all the steps I did to reflash my phone and will add some pics and a video if possible.It took me a few days to get another phone to use for vids and pics the phone I used to for video and pics Samsung Captivate, unbrickable ya can't kill it.
1. I have installed RSD Lite 6.1.4
2. Installed the latest Motorola drivers by down loading the Motorola Device Manager
3. Down loaded the firmware for my phone android 4.1.2 full file name ---> 9.8.2Q-8-XT925_VQL-12.2_CANADA_VANQJBLTEFRCI_P004_CFC_fb.xml.zip
4. Put my phone in fast boot mode then connected my phone to my netbook on the side or on the back usb 2.0 port on the PC with the original Motorola usb phone cable tried both to be sure
5. Started up RSD Lite 6.1.4 and load the firmware and selected Decompress only
6. Checked RSD Lite to make sure my phone is connected and showing up and RSD Lite shows (Fastboot VQUISH_U S USB N/A Connected)
7. I then selected start button on RSD Lite and it flashed the firmware with out issues or errors
8. phone restarts fine from fastboot left it for 1:30 RSD displays to reboot the phone manually but the phone does not do anything else but reboot constantly left the phone doing that until it ran out of battery
Pic of XT925 in fastboot mode not connected
Pic of RSD with phone connected in fastboot mode ready to be flashed
Video of phone restarting after being flashed and looping (click the link below)
http://s1295.photobucket.com/user/Osalot-Ruin/media/RSDandphonevideoCapture_zpsff85211b.mp4.html
Pic of RSD after leaving the phone for 1 hour and 30 minutes
In the steps I don't see the XML file editing, did you deleted the getvar line in the XML file?
Sent from my RAZR HD using XDA Free mobile app

Razr hd bricked.

I have a razr hd. I can boot into ap fastboot but thats it. Anything else it sits on red m logo. Cant boot into recovery or anything. I can flash xml using one of matts utility without any fails but rebooting just sits on red m.Please help.
meat-rack said:
I have a razr hd. I can boot into ap fastboot but thats it. Anything else it sits on red m logo. Cant boot into recovery or anything. I can flash xml using one of matts utility without any fails but rebooting just sits on red m.Please help.
Click to expand...
Click to collapse
we are going to need a bit more information to possibly help you.
what did you do to get into this predicament?
are you locked or unlocked?
if locked, what was your system version prior to the issue?
bweN diorD said:
we are going to need a bit more information to possibly help you.
what did you do to get into this predicament?
are you locked or unlocked?
if locked, what was your system version prior to the issue?
Click to expand...
Click to collapse
Same issue for me after OTA. Just processed the OTA as normal and phone will not climb out of the Red M loop. Non rooted, locked device. Attempted to utilize RSD with a few flash files and no luck. Very inexperienced with this. Sorry to be so dense, just looking for any direction possible.
Slickville said:
Same issue for me after OTA. Just processed the OTA as normal and phone will not climb out of the Red M loop. Non rooted, locked device. Attempted to utilize RSD with a few flash files and no luck. Very inexperienced with this. Sorry to be so dense, just looking for any direction possible.
Click to expand...
Click to collapse
i wish i could help you but without knowing exactly what the ota flashed before failing, any advice i give has the real possibility of making your phone worse or possibly perma bricked. the problem is you are locked and we dont yet have a fxz for kk.
that being said, if you still want to try and fix it against my advice i will tell you what to try but I AM NOT RESPONSIBLE IF THIS BRICKS YOUR PHONE OR MAKES IT WORSE IN ANY WAY.
download this xml file http://www.mediafire.com/view/p217akcxwmijcr7/VZW_XT926_4.1.2_9.8.1Q_62_VQW_MR-2_VQW_CFC_DOWN.xml
download the 9.30.1 ota from sbf droid devs
extract it to a folder and DELETE the xml file, then copy the one above into the folder
make sure you have the latest rsd, i think its 6.1.5 (not positive)
load the xml file into rsd and flash as usual
if this does not work, there is no way to fix your phone until the kk fxz is leaked, assuming this doesnt make it worse.
6.1.6 is the newest RSDLite I've seen.
Go here if you haven't applied the OTA yet and your bootloader is locked.
http://www.droidrzr.com/index.php/topic/45494-how-to-xt926-upgrade-to-kitkat-ota/
If you have applied the OTA and you're locked, don't do it. You'll have to wait for the FXZ to come out. Otherwise, it will brick even further.
If you have applied the OTA AND your bootloader is UNLOCKED, then you can use the tool to flash back to stock 9.30.1.
I too am bricked. unrooted and locked. Ran the ota and when it reset, it now hangs at the red M. Can get into fast boot and recovery. Tried factory restore and wipe cache. Once I did that my phone now randomly boots to andy all opened up, waiting for me to press the buttons to go into recovery. If I leave it like that, it just reboots after a time and does it all over again . I'm going to assume the only way forward is the xfz file? Any body have an idea of when that might become available and where about I can pick it up? I.E. which forum might have it and will it be a new thread?
Grimaldus3320 said:
I too am bricked. unrooted and locked. Ran the ota and when it reset, it now hangs at the red M. Can get into fast boot and recovery. Tried factory restore and wipe cache. Once I did that my phone now randomly boots to andy all opened up, waiting for me to press the buttons to go into recovery. If I leave it like that, it just reboots after a time and does it all over again . I'm going to assume the only way forward is the xfz file? Any body have an idea of when that might become available and where about I can pick it up? I.E. which forum might have it and will it be a new thread?
Click to expand...
Click to collapse
This has been posted many times. When installing the OTA manually via recovery, a few things happen:
The first time you apply the OTA in recovery, it replaces the recovery with a new recovery and reboots the phone. This new recovery requires a new key combo to get into it. The new key combo is vol-up + power.
So, after you attempt to apply the OTA the first time, you need to be around so when it reboots into the Andy screen, you can use the new key combo. Otherwise, if you leave it alone, it will reboot and then you'll see the red Moto logo which means you'll have to reboot the phone and then hold vol-up + power to get the boot menu and select "Recovery" and then go to the next step.
After getting back into the new recovery, you must apply the OTA again so it can continue to upgrade your phone. After this, you'll be upgraded to Kit Kit.
iBolski said:
This has been posted many times. When installing the OTA manually via recovery, a few things happen:
The first time you apply the OTA in recovery, it replaces the recovery with a new recovery and reboots the phone. This new recovery requires a new key combo to get into it. The new key combo is vol-up + power.
So, after you attempt to apply the OTA the first time, you need to be around so when it reboots into the Andy screen, you can use the new key combo. Otherwise, if you leave it alone, it will reboot and then you'll see the red Moto logo which means you'll have to reboot the phone and then hold vol-up + power to get the boot menu and select "Recovery" and then go to the next step.
After getting back into the new recovery, you must apply the OTA again so it can continue to upgrade your phone. After this, you'll be upgraded to Kit Kit.
Click to expand...
Click to collapse
Right. By reading your earlier posts instructions I got into recovery. That is how I was able to factory reset and wipe cache. I'm talking about AFTER I did all that, instead of just being hung at red m screen, it hangs for a few seconds, then flickers, hangs a few more seconds, and then goes into andy screen. If I don't touch it for a few minutes, it reboots, and that same process starts over, ending with the andy screen again...Its like it WANTS me to be in recovery to fix it .
I noticed you also said to others that us lot are pretty much screwed until the fxz file is out, which I assume is this OTA as a zip so we can flash with recovery? Any idea when that will be coming out? and where should I look for it once its out?
Heck, because I was unrooted and locked and it was the official OTA from verizon, maybe I should go in to them and demand they replace my phone with the moto x. Though, I rather liked my razr hd and don't quite wanna give up on it...
Grimaldus3320 said:
Right. By reading your earlier posts instructions I got into recovery. That is how I was able to factory reset and wipe cache. I'm talking about AFTER I did all that, instead of just being hung at red m screen, it hangs for a few seconds, then flickers, hangs a few more seconds, and then goes into andy screen. If I don't touch it for a few minutes, it reboots, and that same process starts over, ending with the andy screen again...Its like it WANTS me to be in recovery to fix it .
I noticed you also said to others that us lot are pretty much screwed until the fxz file is out, which I assume is this OTA as a zip so we can flash with recovery? Any idea when that will be coming out? and where should I look for it once its out?
Heck, because I was unrooted and locked and it was the official OTA from verizon, maybe I should go in to them and demand they replace my phone with the moto x. Though, I rather liked my razr hd and don't quite wanna give up on it...
Click to expand...
Click to collapse
No, the FXZ is the full kit-kat image, not an update like the OTA. The FXZ can be used to flash your phone back to full stock, whether you are locked or not. If you are locked, then you can only flash the version that is currently on your phone or newer. You cannot flash back to a previous version unless your bootloader is unlocked.
The ota is used to only update a previous version to the current version, in this case from JB to KK, but once it's applied, you cannot apply it again since you are already upgraded to that version. It's only an upgrade, not a full image like an FXZ.
iBolski said:
No, the FXZ is the full kit-kat image, not an update like the OTA. The FXZ can be used to flash your phone back to full stock, whether you are locked or not. If you are locked, then you can only flash the version that is currently on your phone or newer. You cannot flash back to a previous version unless your bootloader is unlocked.
The ota is used to only update a previous version to the current version, in this case from JB to KK, but once it's applied, you cannot apply it again since you are already upgraded to that version. It's only an upgrade, not a full image like an FXZ.
Click to expand...
Click to collapse
I see, makes sense. Every days a school day I suppose. Thanks for the info. Guess I have to decide to either wait for the FXZ or go to verizon and see if they can get me a new phone.
Same thing happened to my wife, completely stock now stuck at red m. After calling verizon they suggested the factory reset which just gives you a boot to dead android guy to get into recovery on every boot. Then after a couple minutes just reboots and does the same thing, stuck in a loop. They then said it's not their software, rather Motorola's, so Verizon's only recourse is to sell me an overpriced refurb or upgrade to the edge plan. Screw them. I said unacceptable and they gave me a number for Motorola. Moto said that they put in a request to extend my factory warranty because it was the software update that caused the issue and they will let me know tomorrow. I understand stuff happens, but this is not acceptable when their harassing update causes thee issue. I knew I should've unlocked the boot loader on it when I had the chance.
al2fast said:
Same thing happened to my wife, completely stock now stuck at red m. After calling verizon they suggested the factory reset which just gives you a boot to dead android guy to get into recovery on every boot. Then after a couple minutes just reboots and does the same thing, stuck in a loop. They then said it's not their software, rather Motorola's, so Verizon's only recourse is to sell me an overpriced refurb or upgrade to the edge plan. Screw them. I said unacceptable and they gave me a number for Motorola. Moto said that they put in a request to extend my factory warranty because it was the software update that caused the issue and they will let me know tomorrow. I understand stuff happens, but this is not acceptable when their harassing update causes thee issue. I knew I should've unlocked the boot loader on it when I had the chance.
Click to expand...
Click to collapse
Then you're almost there. At the "dead android" screen, press and hold vol up and then press power and then release both buttons. This gets you into recovery.
At this point, reinstall the OTA via the recovery so it can start into the 2nd stage and then you'll be done.
iBolski said:
Then you're almost there. At the "dead android" screen, press and hold vol up and then press power and then release both buttons. This gets you into recovery.
At this point, reinstall the OTA via the recovery so it can start into the 2nd stage and then you'll be done.
Click to expand...
Click to collapse
I don't know how to reinstall the OTA via stock recovery. I tried it do the install update.zip option and nothing happened. Any pointers would be appreciated.
al2fast said:
I don't know how to reinstall the OTA via stock recovery. I tried it do the install update.zip option and nothing happened. Any pointers would be appreciated.
Click to expand...
Click to collapse
Did you download it to your phone? If so, it needs to be on your external SD card and you choose the option to install from there. You'll have to navigate to where you stored it on the external SD card.
If you didn't download it, then you should be able to push it via ADB PUSH when in the recovery. Just hook up your phone to your PC and do it that way. Just obtain the OTA from this thread. Somewhere, someone provided a link to it. Download it to your PC and then do an adb push to the external SD card of the OTA and then install it that way.
iBolski said:
Did you download it to your phone? If so, it needs to be on your external SD card and you choose the option to install from there. You'll have to navigate to where you stored it on the external SD card.
If you didn't download it, then you should be able to push it via ADB PUSH when in the recovery. Just hook up your phone to your PC and do it that way. Just obtain the OTA from this thread. Somewhere, someone provided a link to it. Download it to your PC and then do an adb push to the external SD card of the OTA and then install it that way.
Click to expand...
Click to collapse
Thanks for the tips. I must have done something wrong when I installed adb, I could not see the phone with the adb devices command, yet I could see the phone in the Matt utility as well as in RSD Lite. I'll give it a shot again, can't hurt. Called Moto and they escalated it and are sending me a replacement device.

[Q] Razr HD Stuck in loop after trying to sideload kitkat

Hello,
I have a stock RAZR HD and I'm living in Germany. I tried sideloading KitKat on the device since I won't get the OTA update but during the upgrade the device rebooted and is now in a boot loop. In recovery, no matter what key combination I use, I won't show any of the menues to update, factory reset etc. Is the device a lost cause? I was reading through the Droid Razor HD Utility 1.32 and that seems like a way to recover, but I'm a little hesitant.
Any guidence would be greatly appreciated.
Zlynt said:
Hello,
I have a stock RAZR HD and I'm living in Germany. I tried sideloading KitKat on the device since I won't get the OTA update but during the upgrade the device rebooted and is now in a boot loop. In recovery, no matter what key combination I use, I won't show any of the menues to update, factory reset etc. Is the device a lost cause? I was reading through the Droid Razor HD Utility 1.32 and that seems like a way to recover, but I'm a little hesitant.
Any guidence would be greatly appreciated.
Click to expand...
Click to collapse
At the recovery image, press and hold vol up then press power and hold both for about 2 seconds and then let go of both buttons. You'll be in the new recovery. Install the ota again to complete the upgrade.
It's a two stage install. The first time you install the OTA, it replaces the recovery if it senses it's an older recovery and then it reboots you back to the recovery image of Andy lying on his back with a red ! over him. This is where you must do the vol up + power to go back into the recovery. They changed the key combination on is with the new recovery. If you don't go into recovery, it will then proceed to attempt and boot into your phone but it won't be able to so it will reboot again.
Once you are back in recovery after the reboot, go and install the OTA again. This time, it will upgrade your phone to KitKat. It could take up to 15 minutes so be patient.
Sent from my DROID RAZR HD using Tapatalk
Zlynt said:
Hello,
I have a stock RAZR HD and I'm living in Germany. I tried sideloading KitKat on the device since I won't get the OTA update but during the upgrade the device rebooted and is now in a boot loop. In recovery, no matter what key combination I use, I won't show any of the menues to update, factory reset etc. Is the device a lost cause? I was reading through the Droid Razor HD Utility 1.32 and that seems like a way to recover, but I'm a little hesitant.
Any guidence would be greatly appreciated.
Click to expand...
Click to collapse
dont ust the razr utility, if parts of the ota flashed (sounds like it did) before you got stuck, it will just continue to bootloop.
were you running the stock us verizon xt926 software before you sideloaded the ota?
is your bootloader locked or unlocked?
bweN diorD said:
dont ust the razr utility, if parts of the ota flashed (sounds like it did) before you got stuck, it will just continue to bootloop.
were you running the stock us verizon xt926 software before you sideloaded the ota?
is your bootloader locked or unlocked?
Click to expand...
Click to collapse
Hi, thanks for replying. I was running stock verizon software and the bootloader is locked.
Zlynt said:
Hi, thanks for replying. I was running stock verizon software and the bootloader is locked.
Click to expand...
Click to collapse
with your bootloader being locked and you cant get into recovery (im assuming you tried Ibolski's tip and still cant get in), you should wait for the fxz to get leaked. sorry but any other path is risky and likely to make your phone unrecoverable.
bweN diorD said:
with your bootloader being locked and you cant get into recovery (im assuming you tried Ibolski's tip and still cant get in), you should wait for the fxz to get leaked. sorry but any other path is risky and likely to make your phone unrecoverable.
Click to expand...
Click to collapse
Hi, ok i didn't see or try that trick. Yes if I hold vol up and hit power, i can now get into the recovery menu. I think though I need to use a different file to upgrade to Kitkat. Is there a copy out there that doesn't require all the tweaking to that i can just load onto my sd card and apply? I think that's what's messed this up is the file i used I just tried to install like previous files.
Zlynt said:
Hi, ok i didn't see or try that trick. Yes if I hold vol up and hit power, i can now get into the recovery menu. I think though I need to use a different file to upgrade to Kitkat. Is there a copy out there that doesn't require all the tweaking to that i can just load onto my sd card and apply? I think that's what's messed this up is the file i used I just tried to install like previous files.
Click to expand...
Click to collapse
there is no other file.
you need to flash the ota again in recovery.
the file first flashes the new recovery, then reboots to install the remaining files.
what you are experiencing is normal. flash again and the install should complete.
bweN diorD said:
there is no other file.
you need to flash the ota again in recovery.
the file first flashes the new recovery, then reboots to install the remaining files.
what you are experiencing is normal. flash again and the install should complete.
Click to expand...
Click to collapse
thanks, i'll try again. However, since my phone has been boot looping i now have a low battery. any hints on how to charge while in a boot loop? Can i just run this while attached to power? I have a moto cable and charger.
Zlynt said:
thanks, i'll try again. However, since my phone has been boot looping i now have a low battery. any hints on how to charge while in a boot loop? Can i just run this while attached to power? I have a moto cable and charger.
Click to expand...
Click to collapse
When i try to install from SD it shows:
install /sdcard ...
Installation aborted
Not sure if this is because of the low battery or not. I started the process from http://www.droidrzr.com/index.php/topic/45494-how-to-xt926-upgrade-to-kitkat-ota/ however RSD never shows my device, however I know it works as from within the RAZR HD utility, it sees the device.
I'm really not sure what to try next.
Zlynt said:
When i try to install from SD it shows:
install /sdcard ...
Installation aborted
Not sure if this is because of the low battery or not. I started the process from http://www.droidrzr.com/index.php/topic/45494-how-to-xt926-upgrade-to-kitkat-ota/ however RSD never shows my device, however I know it works as from within the RAZR HD utility, it sees the device.
I'm really not sure what to try next.
Click to expand...
Click to collapse
being locked you cant use that link to fix it as some of the KK files (recovery at least) should have flashed and it will brick you.
also, if any kk files flashed razr utility will brick you
im going to have to revert back to what i said in post 5 at this point. sorry im not sure what else you can try that wont make this worse.
as for the charging, if it wont charge, you will need a moto factory adapter (google it) to flash the fxz when it leaks. they are $10 from team black hat and bypass the battery while flashing. it will not charge the battery it just powers the phone directly for those with a low/dead battery.

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