[Q] Verizon Note Edge on T-Mobile network, data problem.. - Note Edge Q&A, Help & Troubleshooting

Hi, I have a Verizon Edge that I am using on T-Mobile, I am getting LTE and everything but every time I receive or make calls my data stops working, any help to resolve this problem will be greatly appreciated. Thanks in advance.

mdanish4 said:
Hi, I have a Verizon Edge that I am using on T-Mobile, I am getting LTE and everything but every time I receive or make calls my data stops working, any help to resolve this problem will be greatly appreciated. Thanks in advance.
Click to expand...
Click to collapse
T-Mobile uses VoLTE (voice over) and it must be supported by software in its phones, if it isnt, it will switch to 4G (H/H+). Does the VZW NE support H/H+?
Sent from my SM-N915T using XDA Free mobile app

OreBoySwaggin said:
T-Mobile uses VoLTE (voice over) and it must be supported by software in its phones, if it isnt, it will switch to 4G (H/H+). Does the VZW NE support H/H+?
Sent from my SM-N915T using XDA Free mobile app
Click to expand...
Click to collapse
I have no idea, but i have alway seen 4g lte on it and on call data stops.
Note: i am only getting lte, no 3g, h/h+ and every time i am on call my mobile network type goes to UMTS.
Sent from my SM-N915V using XDA Free mobile app

Yup, even though Verizon LTE phones are unlocked out of the box they are not smooth sailing most of the time. They mess with them somehow to make some things inconvenient. You'll have to search around for the solution by people in the same boat as you. That's what I had to do when I was using the Droid Maxx on T-Mobile.

jlczl said:
Yup, even though Verizon LTE phones are unlocked out of the box they are not smooth sailing most of the time. They mess with them somehow to make some things inconvenient. You'll have to search around for the solution by people in the same boat as you. That's what I had to do when I was using the Droid Maxx on T-Mobile.
Click to expand...
Click to collapse
I am trying to find answer by asking this in multiple threads and you two guys are only the ones who replied so far in 3 days :/
Sent from my SM-N915V using XDA Free mobile app

mdanish4 said:
I am trying to find answer by asking this in multiple threads and you two guys are only the ones who replied so far in 3 days :/
Sent from my SM-N915V using XDA Free mobile app
Click to expand...
Click to collapse
My advice to you would be to not limit yourself to searching only those with a note edge but instead expand your search to anyone using a Verizon LTE phone on t-mobile. It is usually something similar that is causing the problem therefore something similar that will resolve it.

mdanish4 said:
Hi, I have a Verizon Edge that I am using on T-Mobile, I am getting LTE and everything but every time I receive or make calls my data stops working, any help to resolve this problem will be greatly appreciated. Thanks in advance.
Click to expand...
Click to collapse
Why not get a unlocked t mobile edge, instead of a locked down VZW?

drbveb88 said:
Why not get a unlocked t mobile edge, instead of a locked down VZW?
Click to expand...
Click to collapse
You are right my friend but now since I already got this VZW piece of sh*t i have to live with it :/

mdanish4 said:
You are right my friend but now since I already got this VZW piece of sh*t i have to live with it :/
Click to expand...
Click to collapse
The Note Edge only has 1 antenna and on Verizon phones you have to install and subscribe to Advanced calling in order to get simultaneous voice and data. And since Verizon's VoLTE requires Band 13 I believe, you are most likely going to be out of luck.

Related

[HELP THREAD] Ask any question. NOOB FRIENDLY

Ask any question and we will try to help you out
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Ok I got one,
My microphone is broken (everyone says I sound like I'm in a tunnel) I don't have the $ or time to fix the microphone, so I've been using my headset. My head set has a sucky midrange, where everything sounds muddy. I need to amplify the high end and reduce the mid range on my calls. I know the Galaxy SIII has an In-Call EQ, is there an EQ I can use to fix this situation on my phone or is there any kind of hack I can use?
I saw other screenshots of people's speed test with the Blaze & theirs seemed way higher than mine. Anyone know a way I can improve my speeds? Running Provision ROM V3.1
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
NoobNick_24 said:
I saw other screenshots of people's speed test with the Blaze & theirs seemed way higher than mine. Anyone know a way I can improve my speeds? Running Provision ROM V3.1
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
It's all location dependent. But some have seen higher speeds with the T989 uvmc6 radio
http://forum.xda-developers.com/showthread.php?t=1895400 Try a few out and see what happens, note what radio you have now so you can go back if you want.
But in the end most of it is just how loaded the towers are in your area (at least with the blaze's hspa42), and what server speedtest is connecting to. But your speeds are pretty average and not that bad. I normally get 6-8mbps down, 2mbps up, 60ms ping.
Here's my question What ROM are you running?
xWolf13 said:
Here's my question What ROM are you running?
Click to expand...
Click to collapse
Provision ROM V3.1
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
I wanted to know if it was possible to back port the android 4.2 lock screen to 4.1.2? I would love to have that lock screen now until a build of CM 10.1 is done for the blaze.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
I've noticed in CM10, 5gz Wifi is supported. Does the Blaze support this range, or is it just CM10? Thanks!
putney said:
Ok I got one,
My microphone is broken (everyone says I sound like I'm in a tunnel) I don't have the $ or time to fix the microphone, so I've been using my headset. My head set has a sucky midrange, where everything sounds muddy. I need to amplify the high end and reduce the mid range on my calls. I know the Galaxy SIII has an In-Call EQ, is there an EQ I can use to fix this situation on my phone or is there any kind of hack I can use?
Click to expand...
Click to collapse
Do you have the noise suppression box checked in the call settings?
Sent from my SAMSUNG-SGH-T769 using xda premium
skaroger867 said:
Do you have the noise suppression box checked in the call settings?
Sent from my SAMSUNG-SGH-T769 using xda premium
Click to expand...
Click to collapse
It's not even an option on any in Tweaked 2.2, I think it was removed in ICS.
samsung blaze keeps losing files off sd card
NoobNick_24 said:
Ask any question and we will try to help you out
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
My husband has the samsung galaxy s blaze 4G; love the phone, but is having a recurring issue. The last 2 micro sd cards he's had in it have suddenly been wiped and lost everything that was on them while mounted in the phone. No warning, just everything's gone. I haven't tried a hard reset yet. When it happened with the first card, I unmounted it and tried reading it on the pc, but it was blank, then the pc wouldn't even recognize it.
Any suggestions?
Is there any flashable zip available to get the 15 toggles working on the 4.0.4 stock ROM? Thanks in advance if anyone could link me to something
Sent from my SGH-T769
LiveFaster said:
Is there any flashable zip available to get the 15 toggles working on the 4.0.4 stock ROM? Thanks in advance if anyone could link me to something
Sent from my SGH-T769
Click to expand...
Click to collapse
You could try this, may help http://forum.xda-developers.com/showthread.php?t=1289896
Sent from my SGH-T989 using xda
Does anyone know if jellybean is still having issues with refreshing on the latest version of instagram?
Sent from my SGH-T769
LiveFaster said:
Does anyone know if jellybean is still having issues with refreshing on the latest version of instagram?
Sent from my SGH-T769
Click to expand...
Click to collapse
Yes. It still force closes
Sent from my SGH-T999 using xda premium
Is it possible to change the path to which the phone saves apps when you chose to move them to the SD card? When I do this on my phone it just moves them to the "internal" storage space and not onto my 32GB microSD card.
EDIT: Nevermind, just being dumb and lazy this evening. I've found the info in another thread...
Should I Unlock?
Let me start off my saying that I am just your average housewife with a cell phone problem. I am hoping to get some honest advice about unlocking my phone.
Obviously, I have a T-mobile Samsung Galaxy S Blaze. I bought it used from a private party and intended to use my Walmart Family Mobile sim with it, but it would never recognize my sim card. A couple of months worth of troubleshooting went by and the whole time I assumed the problem lied with my service plan and sim card. I finally took it to a T-mobile store, surely they would have some magic settings or a quick fix, right? Wrong! They informed me that the phone was network locked because someone reported it stolen and there was nothing they could do for me.
My service plan is 'powered by T-mobile'. Will unlocking the phone enable me to use it on the T-mobile network again?
The phone is in perfect condition. There has got to be some way to still make it usable. Any advice you have to offer would be so helpful.
Note: T-mobile 4g Sim = no indication or recognition of the sim
Walmart Family Mobile 3g Sim = message basically stating that I need to upgrade my sim
Any ATT Sim (not prepaid) = a screen pops up requesting an unlock code
ohbhave said:
They informed me that the phone was network locked because someone reported it stolen and there was nothing they could do for me.
My service plan is 'powered by T-mobile'. Will unlocking the phone enable me to use it on the T-mobile network again?
The phone is in perfect condition. There has got to be some way to still make it usable. Any advice you have to offer would be so helpful.
Note: T-mobile 4g Sim = no indication or recognition of the sim
Walmart Family Mobile 3g Sim = message basically stating that I need to upgrade my sim
Any ATT Sim (not prepaid) = a screen pops up requesting an unlock code
Click to expand...
Click to collapse
If the phone is reported stolen, you will not be able to use it with t-mobile. Unlocking it should make it work with ATT. Data may be limited to edge speeds on ATT
Edit: Not sure if there is a way to check it they told you the truth at the store. Maybe someone else has some experience with this?
ohbhave said:
Let me start off my saying that I am just your average housewife with a cell phone problem. I am hoping to get some honest advice about unlocking my phone.
Obviously, I have a T-mobile Samsung Galaxy S Blaze. I bought it used from a private party and intended to use my Walmart Family Mobile sim with it, but it would never recognize my sim card. A couple of months worth of troubleshooting went by and the whole time I assumed the problem lied with my service plan and sim card. I finally took it to a T-mobile store, surely they would have some magic settings or a quick fix, right? Wrong! They informed me that the phone was network locked because someone reported it stolen and there was nothing they could do for me.
My service plan is 'powered by T-mobile'. Will unlocking the phone enable me to use it on the T-mobile network again?
The phone is in perfect condition. There has got to be some way to still make it usable. Any advice you have to offer would be so helpful.
Note: T-mobile 4g Sim = no indication or recognition of the sim
Walmart Family Mobile 3g Sim = message basically stating that I need to upgrade my sim
Any ATT Sim (not prepaid) = a screen pops up requesting an unlock code
Click to expand...
Click to collapse
Have you rooted the phone yet? Do you have a custom ROM installed? If you do it could be a matter of just setting the correct APN settings under the network settings. I could be wrong though. But its worth trying. Look up the Walmart mobile APN settings and see if that will work. That would be the first thing I would try. If you don't know how to change the APN a simple Google search will find what your looking for. Hope this helps.
DiViNEX said:
Have you rooted the phone yet? Do you have a custom ROM installed? If you do it could be a matter of just setting the correct APN settings under the network settings. I could be wrong though. But its worth trying. Look up the Walmart mobile APN settings and see if that will work. That would be the first thing I would try. If you don't know how to change the APN a simple Google search will find what your looking for. Hope this helps.
Click to expand...
Click to collapse
Please don't get frustrated with me
1. My phone is not rooted. Not too sure what rooting is, but I think its like jailbreaking?
2. I probably do not have a custom ROM (googling that right now)
3. I know all about APN settings. I have many different APN's for T-mobile. Yes, I have Walmart's, as well.
I am very familiar with how to add them to the phone.
4. I also upgraded to 4.0.4 ICS (not sure if that's important)
---------- Post added at 09:04 AM ---------- Previous post was at 08:59 AM ----------
boulos said:
If the phone is reported stolen, you will not be able to use it with t-mobile. Unlocking it should make it work with ATT. Data may be limited to edge speeds on ATT
Edit: Not sure if there is a way to check it they told you the truth at the store. Maybe someone else has some experience with this?
Click to expand...
Click to collapse
Thank you, I will keep that in mind. :good:

T-Mobile files for skyrocket

I know there will be complaining why didn't I search, but I honestly have. Looking for the modem/s that will give me 3g on the skyrocket. This http://forum.xda-developers.com/showthread.php?t=1507825 is the only thing I've found, but the site wants me to sign in but I don't have an account. I've searched Google, the T-Mobile forum and found nothing. I also tried adding the fast apn, but get no signal at all with that one. Anyone have the combination of modem and apn for me? Not in an area that's got even 4g thru att. Closest 4g is 30 miles away. Mod, if posted in the wrong forum, forgive me and please smack my hand and move it.
Nobody has them?
pre4speed said:
Nobody has them?
Click to expand...
Click to collapse
read my thread above yours
you can try the blaze modems
modem - Blaze4G UVMB1
third down from the top
http://forum.xda-developers.com/show....php?t=1895400
The links to the files don't work. Even if you were to open an account..they still don't work. I think the op of that thread hasn't been on minus in over a year. Good luck!
Edit: He was on 4 months ago but..links still don't work.
Sent from my SAMSUNG-SGH-I727 using xda premium
Have you tried here for the radios? http://forum.xda-developers.com/showthread.php?p=29080999
droiduzr2 said:
read my thread above yours
you can try the blaze modems
modem - Blaze4G UVMB1
third down from the top
http://forum.xda-developers.com/show....php?t=1895400
Click to expand...
Click to collapse
EQ2192012 said:
The links to the files don't work. Even if you were to open an account..they still don't work. I think the op of that thread hasn't been on minus in over a year. Good luck!
Edit: He was on 4 months ago but..links still don't work.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
jd1639 said:
Have you tried here for the radios? http://forum.xda-developers.com/showthread.php?p=29080999
Click to expand...
Click to collapse
Thanks so much guys. Was looking so much for the modems in that thread only, that I missed the recommendations of the blaze modem. Thanx again..
Ok got 3g (shows the 4g icon in the panel) with the fast apn. Able to send and receive mms, BUT when its on the 3g, I have no cell service, meaning no calls or texts come or go. Going back to the default apn, got service back but only E and can't send or receive mms. I've noticed alot of people with this problem, but everyone just tells them make sure to use the fast apn. I'm at a loss where to go from here. Any ideas?
pre4speed said:
Ok got 3g (shows the 4g icon in the panel) with the fast apn. Able to send and receive mms, BUT when its on the 3g, I have no cell service, meaning no calls or texts come or go. Going back to the default apn, got service back but only E and can't send or receive mms. I've noticed alot of people with this problem, but everyone just tells them make sure to use the fast apn. I'm at a loss where to go from here. Any ideas?
Click to expand...
Click to collapse
Anyone with any ideas? I'd like to get this phone fully working before giving it to my son for his birthday on Sunday.
pre4speed said:
Anyone with any ideas? I'd like to get this phone fully working before giving it to my son for his birthday on Sunday.
Click to expand...
Click to collapse
I think you'll have to manually add a T-Mobile APN..
http://forum.xda-developers.com/showthread.php?t=2208665&page=2:highfive:
http://forum.xda-developers.com/showthread.php?t=2033169
We don't have no T-Mobile where I'm from so I haven't looked into this myself but I hope it helps you, if not there are lots of other Skyrocket T-Mobile threads on xda where you should be able to find something out.
Google: "skyrocket t-mobile".
Good luck
T-Mobile does not offer the Skyrocket. Skyrocket is AT&T's version of the device. T-Mobiles version of the phone is called Titanium. Model # SGH-T989... I'm not sure if XDA has a section in the forum for it but I would definitely search for that specific device if that's what you have.
Edit... It appears they do. http://forum.xda-developers.com/forumdisplay.php?f=1329&nocache=1&z=2641919930465519
RaptorOne3 said:
T-Mobile does not offer the Skyrocket. Skyrocket is AT&T's version of the device. T-Mobiles version of the phone is called Titanium. Model # SGH-T989... I'm not sure if XDA has a section in the forum for it but I would definitely search for that specific device if that's what you have.
Edit... It appears they do. http://forum.xda-developers.com/forumdisplay.php?f=1329&nocache=1&z=2641919930465519
Click to expand...
Click to collapse
Actually the T-Mobile version is called Hercules.
Well guys, I officially give up. I have tried numerous modems and no luck whatsoever. Tried changing apns to what others have reported success with, no luck. 4g shows temporarily with blaze, but it has no internet, mms or calling available. Once the 4g turns to edge, there is still no internet, but calls work. Texts go thru, but no mms. I am frustrated beyond belief. Guess he gets a wifi only data enabled phone that makes calls and SMS messages only.
pre4speed said:
Actually the T-Mobile version is called Hercules.
Click to expand...
Click to collapse
Actually no it's not. It was CODENAMED Hercules while in development but was released as Titanium. True story, look into it.
Not to mention, even if it was, why would you be in the SGH-i727 forum looking for files???
If you click on the link I gave you, you'll find what you were lookin for and then some.
RaptorOne3 said:
Not to mention, even if it was, why would you be in the SGH-i727 forum looking for files???
Click to expand...
Click to collapse
Because that's the phone he has. Obviously. Everything else is irrelevant.
RaptorOne3 said:
Actually no it's not. It was CODENAMED Hercules while in development but was released as Titanium. True story, look into it.
Not to mention, even if it was, why would you be in the SGH-i727 forum looking for files???
If you click on the link I gave you, you'll find what you were lookin for and then some.
Click to expand...
Click to collapse
Because I'm trying to get T-Mobile 3g in my i727 but need the modem that others have said gives them the 3g on here, which are mostly tmobile. Also, if its called titanium, then everyone in this forum and tmobiles forum look like idiots because they call it HERCULES.
pre4speed said:
Well guys, I officially give up. I have tried numerous modems and no luck whatsoever. Tried changing apns to what others have reported success with, no luck. 4g shows temporarily with blaze, but it has no internet, mms or calling available. Once the 4g turns to edge, there is still no internet, but calls work. Texts go thru, but no mms. I am frustrated beyond belief. Guess he gets a wifi only data enabled phone that makes calls and SMS messages only.
Click to expand...
Click to collapse
I'm in the same boat. I have tried everything I can find on these forums and can only get 2G. The phone will briefly connect to HSPA and LTE, but will not get data and cannot make phone calls. I just wish I knew how others are connecting to Tmobile with their phones. Wish I had just bought another hercules since it works perfectly. It doesn't get LTE, but usually I'm at 10-12 MBPS on HSPA.
wwetzel said:
I'm in the same boat. I have tried everything I can find on these forums and can only get 2G. The phone will briefly connect to HSPA and LTE, but will not get data and cannot make phone calls. I just wish I knew how others are connecting to Tmobile with their phones. Wish I had just bought another hercules since it works perfectly. It doesn't get LTE, but usually I'm at 10-12 MBPS on HSPA.
Click to expand...
Click to collapse
I have a feeling that many of the success stories are in or near refarmed areas. Me, I'm 30+ miles from even H speeds on att or T-Mobile. And I'm not in what I consider a rural area with over 300000 people living in the 2 immediate towns to me, close to Edwards Air Force Base.
The telus kj3 radio from the link in your first post...I have if you want to try it.
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
EQ2192012 said:
The telus kj3 radio from the link in your first post...I have if you want to try it.
Sent from my SAMSUNG-SGH-I727 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That was one I did try and it gave me nothing, no 3g, no edge, no cell signal at all. Told me to insert sim. Thanx tho.

Cannot get LTE on my AT&T LG G2 only 4G

I'm running 4.4.2 on my LG G2 for AT&T
My wife just got the same phone and her phone shows 4G/LTE Mine shows only 4G
I checked our APN settings for both and they're the same
I checked through the 4636 code through the phone and it shows only the HSPA letters where hers shows up once again with LTE
ANY advice would be great
Try turning data off then on again, it will force it to search for the network.
Sent from my LG-D800 using xda app-developers app
Swetnes said:
Try turning data off then on again, it will force it to search for the network.
Sent from my LG-D800 using xda app-developers app
Click to expand...
Click to collapse
i tried that one...and i tried the 4646 code and theres no option to change the NETWORK type...this friggin sux...no LTE on this phone and only "4G"...been tryng to figure this one out..
any advice much appreciated.
Maybe replace it?
If this is a new phone that you haven't tampered with, I suggest that you exchange it. New phones don't need any change in settings to connect to LTE out of the box.
Maybe it's a hardware problem. Did this problem just appear out of nowhere? (maybe after the update)?
Like the poster above if its stock return it otherwise reflash to stock to confirm the issue is still there, here's another thread dealing with the same issue http://forum.xda-developers.com/showthread.php?t=2702386
Sent from my LG-D800 using Tapatalk
you might be 'ROAMING'
this happens to me. i think theres no att tower near me, i think they use someone elses lte tower, but half of the android phones ive used need roaming enabled to connect to lte in my area. try that it might work.. its in the normal settings app under networks enable all roaming. never had any extra charges. att covers the nation and doesnt count local roaming.
BUT i agree with this guy if my suggestion doesnt work
1meanrex said:
Like the poster above if its stock return it otherwise reflash to stock to confirm the issue is still there, here's another thread dealing with the same issue http://forum.xda-developers.com/showthread.php?t=2702386
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
yea what he said but with links
http://forum.xda-developers.com/showthread.php?t=2633150
scroll down to number 4
DONT BE A NEWB

how to unlock AWS

Sprint note 5 unlock full , is there a way to get tmobile 4glte on this ? I was told that sprint lock that from there phones so I have to enable aws
The Sprint Note 5 variant contains the LTE bands to support Tmobile's B4 and B12 LTE network. If its unlocked you don't have to do anything but just pop in a Tmobile sim card. Not sure what is the confusion is. In addition you have to set your Network mode to be Automatic in Mobile Networks settings.
My note 5 is unlocked by sprint. And i do not get LTE from tmobile, only 3g. When i switch to automatic, it stops working and i get a "!"
Yup but it does have 4glte capabilities, also I was suggested to try verizon but they don't have unlimited plan, at least know I get my clients photos and respond don't have to hang up and all that
I get lte on mine but texts only work on 3g unless I use my google voice number
Sent from my SM-N920P using XDA Free mobile app
daminux said:
Yup but it does have 4glte capabilities, also I was suggested to try verizon but they don't have unlimited plan, at least know I get my clients photos and respond don't have to hang up and all that
Click to expand...
Click to collapse
Sent from my SM-N920P using XDA Free mobile app
Comfirmed, copied outlaw's apn settings, I guess I didn't have my "bearer" as LTE, now I do and I have LTE on Tmo
Ok ill give it a try ?
I tried, but it goes back to other apn dint work for me ? may be am I sopose to do something else besides the apn on config or something , this is what I have…
Am on stock with root
Could you please post detailed instructions how to get LTE unsupported bands by sprint?
phonoodles said:
Comfirmed, copied outlaw's apn settings, I guess I didn't have my "bearer" as LTE, now I do and I have LTE on Tmo
Click to expand...
Click to collapse
Are you able to send texts
Sent from my SM-N920P using XDA Free mobile app
I use hangouts, so yes
Glad you got it working
Sent from my SM-N920P using XDA Free mobile app
Could some please for the love of God post steps as to how the lte with tmo…
daminux said:
Could some please for the love of God post steps as to how the lte with tmo…
Click to expand...
Click to collapse
Did you set the bearer to lte?
Sent from my SM-N920P using XDA Free mobile app
daminux said:
Could some please for the love of God post steps as to how the lte with tmo…
Click to expand...
Click to collapse
You have set the network to automatic. The gsm setting will only get 3g
Sent from my SM-N920P using XDA Free mobile app
I did everything just as mentioned and this is what I get u see at the top an exclamation with automatic selection.. Is it possible to flash the tmobile modem ? Is that even posible
This morning wok upband faund my phone had lte fast as a beast and I was like wow but dint notice it had lte then I got that msg it showd and the weard part is that it says sprint not tmo plus can't send picture or multiple contact, if I make call it drops to an exclamation ill post pic
daminux said:
This morning wok upband faund my phone had lte fast as a beast and I was like wow but dint notice it had lte then I got that msg it showd and the weard part is that it says sprint not tmo plus can't send picture or multiple contact, if I make call it drops to an exclamation ill post pic
Click to expand...
Click to collapse
Mine says sprint also when I'm on lte. It only shows tmo when im on the gsm setting. And i cant send texts either unless i use my google voice number with the hangouts app
Sent from my SM-N920P using XDA Free mobile app

No data during calls?

Hi Guys,
I'm using the US Mate 9 with AT&T, a GSM provider. I noticed when I'm on a call either there is no data (Internet) available or very patchy with the screen on...
Wanted to ask you guys if this is normal and expected behavior?
Thanks!
I dont think is normal, I've seen icon change from 4g to 3g to H+ when I'm on calls but still able to open facebook,whatsapp or firefox while calling. I'm with Tmo tho.
ProFragger said:
Hi Guys,
I'm using the US Mate 9 with AT&T, a GSM provider. I noticed when I'm on a call either there is no data (Internet) available or very patchy with the screen on...
Wanted to ask you guys if this is normal and expected behavior?
Thanks!
Click to expand...
Click to collapse
It's because At&t doesn't allow VoLTE on the Mate 9 so when you make a call you get dropped to 4g or 3g speeds. T-Mobile allows VoLTE so data doesn't change due to a call. I run both sims in mine and it's why I keep my personal line on T-Mobile and use it's data. My At&t line is strictly for work calls.
Sent from my MHA-L29 using Tapatalk
ilbambino said:
I dont think is normal, I've seen icon change from 4g to 3g to H+ when I'm on calls but still able to open facebook,whatsapp or firefox while calling. I'm with Tmo tho.
Click to expand...
Click to collapse
wingzfan said:
It's because At&t doesn't allow VoLTE on the Mate 9 so when you make a call you get dropped to 4g or 3g speeds. T-Mobile allows VoLTE so data doesn't change due to a call. I run both sims in mine and it's why I keep my personal line on T-Mobile and use it's data. My At&t line is strictly for work calls.
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Thanks for your responses guys... In all my years of using all these different phones on AT&T, I've never ever noticed this since the Verizon days. I'll take the degraded 3G or H+, but yesterday it went straight to no data. Do you guys think I need an adjustment in my APN or is it a buried setting somewhere to fix it?
Thanks!
ProFragger said:
Thanks for your responses guys... In all my years of using all these different phones on AT&T, I've never ever noticed this since the Verizon days. I'll take the degraded 3G or H+, but yesterday it went straight to no data. Do you guys think I need an adjustment in my APN or is it a buried setting somewhere to fix it?
Thanks!
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I didn't adjust anything with my At&t sim so I don't think you should need to either. Also this is a brand new sim and number so it was never in a different phone. I know on my Axon I had to put it in my iPhone first to get it working properly but not this phone. Are you in a good coverage area?
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Are you sure about this device not doing VoLTE.
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ekerbuddyeker said:
Are you sure about this device not doing VoLTE.
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The device does VoLTE, At&t however isnt allowing it on the device. I can switch my data to my At&t sim and take a screen shot and back to T-Mobile and take one if need be.
---------- Post added at 09:20 AM ---------- Previous post was at 09:11 AM ----------
I notice after the update today the "HD" icon next to the call timer is gone. That sucks.
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wingzfan said:
The device does VoLTE, At&t however isnt allowing it on the device. I can switch my data to my At&t sim and take a screen shot and back to T-Mobile and take one if need be.
---------- Post added at 09:20 AM ---------- Previous post was at 09:11 AM ----------
I notice after the update today the "HD" icon next to the call timer is gone. That sucks.
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Is the 4GLTE icon for Tmobile? I dont get to show the LTE letters but only 4G in mine, probably because is the Chinese version.
ilbambino said:
Is the 4GLTE icon for Tmobile? I dont get to show the LTE letters but only 4G in mine, probably because is the Chinese version.
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Both At&t and T-Mobile show 4gLTE icons but At&t's drops to 4g only while in a call, T-Mobiles stays 4gLTE which verifies VoLTE only works on T-Mobile.
I believe you're correct and the Chinese variant doesnt show LTE.
[SOLVED]
Guys, thanks for all your helpful responses! Just to close the loop on the issue of *NO DATA* during calls was fixed with the check box, checked in the attachment.
Although, as shared here, it's possible that it's H+ or 3G only service, not true LTE.
Thanks!
Alternative Solution
I had the same problem, I found out that this box was already checked on my phone, What fixed it for me was checking Mobile Network -> Access Point Names> selecting "ATT Phone"
I had initially selected "ATT Nextgenphone."
ProFragger said:
Guys, thanks for all your helpful responses! Just to close the loop on the issue of *NO DATA* during calls was fixed with the check box, checked in the attachment.
Although, as shared here, it's possible that it's H+ or 3G only service, not true LTE.
Thanks!
Click to expand...
Click to collapse
Oladi_Olada said:
I had the same problem, I found out that this box was already checked on my phone, What fixed it for me was checking Mobile Network -> Access Point Names> selecting "ATT Phone"
I had initially selected "ATT Nextgenphone."
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Click to collapse
Ah! Good tip bud!

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