[Q] nexus 5 screen has sound but screen is black - Nexus 5 Q&A, Help & Troubleshooting

I recently replaced my screen on my nexus 5 and now the screen will not turn on. it has sound and vibrates and everything but screen is black. this is the second screen as i returned for a refund because it also was not working. the phone is rooted but i cant do anything because the screen is unresponsive.. please any help would be very appreciated.

Are all the connections secure? Check all the flex cables

dicecuber said:
Are all the connections secure? Check all the flex cables
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Click to collapse
Yes I checked all flex cables and unplug and repluged them in still no screen but everything works sound and vibrate i just dont get it

update screen comes on when i touch the flex cable from the charging port cable does that mean that the flex cable charging port is probably bad

My best guess is yes

Related

Broken screen - How to test if phone is functional?

Hey all
My Atrix 2 was runover by a car when it fell from my pocket into a parking lot. The digitizer cracked. When I try to turn on the phone, the LED light lights up and even the buttons light up but nothing comes up on the screen, nor does it make any sound. I tried calling my phone but it doesn't ring.
1) Is there any chance that the phone can be revived by changing the digitizer & screen?
2) How can I test if the rest of the phone is working?
3) I have never used the HDMI out of the phone. I'm thinking of ordering an hdmi cable to test it. But I'm not sure if upon connecting the hdmi cable the android OS asks for some settings to be changed to enable the hdmi output from software. Does it? Because if it does, then testing with the hdmi would be pointless as I cannot see and touch the screen to change any hdmi settings.
The phone is rooted and running stock AT&T ICS 4.04 ROM.
Thanks.
MenTaLLyMenTaL said:
Hey all
My Atrix 2 was runover by a car when it fell from my pocket into a parking lot. The digitizer cracked. When I try to turn on the phone, the LED light lights up and even the buttons light up but nothing comes up on the screen, nor does it make any sound. I tried calling my phone but it doesn't ring.
1) Is there any chance that the phone can be revived by changing the digitizer & screen?
2) How can I test if the rest of the phone is working?
3) I have never used the HDMI out of the phone. I'm thinking of ordering an hdmi cable to test it. But I'm not sure if upon connecting the hdmi cable the android OS asks for some settings to be changed to enable the hdmi output from software. Does it? Because if it does, then testing with the hdmi would be pointless as I cannot see and touch the screen to change any hdmi settings.
The phone is rooted and running stock AT&T ICS 4.04 ROM.
Thanks.
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Click to collapse
Hdmi will launch automatically if you are on stock firmware.............But i suggest you show your Phone to the service center coz the car
Running over it might have cracked other key components safer to send it to service center if your in warranty......
Or u can try replacing the digitizer just check out this video..........
http://www.youtube.com/watch?v=xbj5vYkjMBA

Nexus 5 repair gone wrong?

So I bought a second hand Nexus 5 with a defective spekaer (the one for making calls) and microphone. I wanted to fix it so I bought replacement parts from Aliexpress (the earpiece speaker and the charging flex cable since that is what the microphone is connected to). When I had repleced them the screen wouldn't turn on anymore.. It stayed black no matter what I did. I noticed there was some backlight though.. I noticed some things:
1. It vibrated when I turned it on.
2. It gave a low battery notification sound when it was finished booting.
3. My computer plays the sound like it detects something when I connect it but nothing appears in explorer or device manager.
I tried putting the old flex cable in but that didn't work..
What could I try?
Look carefully at the connections on the motherboard and the connecting cables to see if there are any damaged parts.
audit13 said:
Look carefully at the connections on the motherboard and the connecting cables to see if there are any damaged parts.
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Click to collapse
Nope I checked that
Look in the attachement to see how everything is connected..
Maybe something happened when you were changing the flex cable as that seems to be the only explanation since the screen doesn't work with the original and replacement part.
audit13 said:
Maybe something happened when you were changing the flex cable as that seems to be the only explanation since the screen doesn't work with the original and replacement part.
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Click to collapse
What could be damaged then?
First thing that comes into my mind is that you did not/forgot to connect the LCD flex cable or the lcd cable is broken or the lcd is broken.
The backlight and the lcd display should be two separate things, 1 might work but the other might not.
You can try tapping on the screen to see if anything happens to it or try to call your phone and see if you can pick up the call.
Also, did it work before you change the cables? are you sure the microphone and speaker are the only thing broken in the phone?
ck.chunkeat said:
First thing that comes into my mind is that you did not/forgot to connect the LCD flex cable or the lcd cable is broken or the lcd is broken.
The backlight and the lcd display should be two separate things, 1 might work but the other might not.
You can try tapping on the screen to see if anything happens to it or try to call your phone and see if you can pick up the call.
Also, did it work before you change the cables? are you sure the microphone and speaker are the only thing broken in the phone?
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I will try that. I just plugged it into my pc to charge it and it detected it and showed it in the device manager. This is without the plates over the PCB's, I don't know if that matters..
Yeah I tested it before I took it apart and it worked fine except for the speaker and microphone.
The cable leading from the motherboard to the LCD is in the upper right hand corner of the phone, near the headphone jack.

Z3 screen still black after replacement

Guys I just got Sony Z3
My bad luck is I'm testing its waterproof and then the screen went blank at first (flickering) , I turned it off and let it dry, the screen is on again but the touchscreen is not working anymore.
I proceed and disassemble it to see if there is still water, I unplug and plug again the flex cable that on the motherboard, the screen is still working but touchscreen is not.
What surprise me is when I unplug and plug the flex cable that on the bottom (to the lcd ones) the screen are now blank completely with no backlight at all, even after I replace it.
Phone is still running with blank brand new lcd, is it the motherboard, or the flex cable that connect the motherboard to the lcd?

Nexus 5 screen not working but phone yes

Hello everybody. I recently changed my frame + display on my nexus 5 and screen doesn't work. First i saw the backlight but after I tried to put more pressure on orange flex cable that connect it to the morherboard it didn't work anymore. I tried to use an old but working flex cable but nothing changed and I tried also with my old display and frame but nothing still nothing changed. I don't know what to change to make it work again, could that be a motherboard problem? Do anyone of you know what is damaged?
Thank you
It could be a screen or motherboard problem.
if i do change the motherboard would it work again right?
Did you change the flex cable that runs from the USB port to the motherboard? If yes, I think this is for charging and data transfer.
Where did you get the screen? It's possible that the screen or motherboard is defective: with nothing on the screen and the phone making sounds, ringing, etc. indicates a screen problem. Pressing on the cable and getting it to work for a short time indicates a motherboard problem (looses or broken connecting cables or onboard connector).
If you want to isolate the the problem, you would need to test with either a know working motherboard or screen.

I'm going slightly mad or the case of unsuccessful diagnosis

For some time I had problems with the mic, flickering display and non-responsive touch. I have opened the phone to reseat the flex connection and it has only worsened the problem: the display would not turn back anymore.
I have ordered a new flex cable and the problem persists... but I have a problem with diagnosis. The thing is the motherboard seems to work correctly, as I can find the phone with the Google site (although I cannot play the sound?). On the other hand, before the flex replacement the display would show colorful static, so it does not seem to be physically damaged by my repairs. What else could it be, then? For a while I thought that maybe it is the flex plug on the motherboard, but then the phone is seen as Nexus 5 through USB, so at least some of the data are going through from the USB port to the motherboard...
Without having another working screen, it would be tough to pinpoint the problem.
I do not have another working screen... or so I thought. I have connected the phone through HDMI to my TV and it seems to work, except it is very, very slow. This makes the screen issue more likely.
I agree.
Even a screen that shows scrambled images or static doesn't necessarily mean it's functional.
I've gone through this myself in trying to decide which to buy first: a screen or motherboard.
I have ordered a new display - no luck... It turns out it was the motherboard after all, more specifically, the port for the flex cable. It became more evident when part of the port fell off during the screen replacement...
JabberwockPL said:
I have ordered a new display - no luck... It turns out it was the motherboard after all, more specifically, the port for the flex cable. It became more evident when part of the port fell off during the screen replacement...
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Sorry to hear that.
I recommend looking for a cheap Nexus 5 with a broken screen and working motherboard for a cheap price.

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