I seem to be having some random hardware issues with my nexus 5. I've had it for about fourteen months with no problems, but in the last couple of weeks I've started having problems with the camera and the speaker.
About 40% of the time the camera works fine. 50% of the time the camera app fails with a "can't connect to the camera" error. The remaining 10% of the time, the camera app starts, but the image shown on screen is all one color, or it does the normal preview overlayed with bands of flashing colors. If I take a picture when it does the bands of color, the band of color are stored in the picture.
The speaker is about 50/50 as to whether it works or not. When the speaker is not working nothing works. No ringtones. No notifications. No touch sounds. No music. It will cut out and in during play sometimes. The other day when someone called, it finally started ringing in the middle of the ringtone. I once heard a single note in the middle of a notification.
Rebooting sometimes fixes both problems, but it's not a gauraunteed fix. I've tried several different ROMs including both stock Kit Kat and Lollipop, as well as others. The problem persists in all ROMs.
Anyone seem this before? It seems like it almost has to be a hardware issue because it persists their multiple ROMs.
hummer010 said:
I seem to be having some random hardware issues with my nexus 5. I've had it for about fourteen months with no problems, but in the last couple of weeks I've started having problems with the camera and the speaker.
About 40% of the time the camera works fine. 50% of the time the camera app fails with a "can't connect to the camera" error. The remaining 10% of the time, the camera app starts, but the image shown on screen is all one color, or it does the normal preview overlayed with bands of flashing colors. If I take a picture when it does the bands of color, the band of color are stored in the picture.
The speaker is about 50/50 as to whether it works or not. When the speaker is not working nothing works. No ringtones. No notifications. No touch sounds. No music. It will cut out and in during play sometimes. The other day when someone called, it finally started ringing in the middle of the ringtone. I once heard a single note in the middle of a notification.
Rebooting sometimes fixes both problems, but it's not a gauraunteed fix. I've tried several different ROMs including both stock Kit Kat and Lollipop, as well as others. The problem persists in all ROMs.
Anyone seem this before? It seems like it almost has to be a hardware issue because it persists their multiple ROMs.
Click to expand...
Click to collapse
The camera error is due to something else using the camera HAL (or something using it but then not releasing it properly afterwards). Culprits range from torch applications (which use the camera HAL to trigger a continuous flash) or various social media apps (video calls, instant photo sharing). I don't use anything of the sort, I only use my camera as a camera, and I don't have such issues - whereas the people that get this error almost always use such apps.
Your speaker issue could be a hardware issue if it happens regardless the software. Have you ever dropped your device or given it excessive shock?
hummer010 said:
I seem to be having some random hardware issues with my nexus 5. I've had it for about fourteen months with no problems, but in the last couple of weeks I've started having problems with the camera and the speaker.
About 40% of the time the camera works fine. 50% of the time the camera app fails with a "can't connect to the camera" error. The remaining 10% of the time, the camera app starts, but the image shown on screen is all one color, or it does the normal preview overlayed with bands of flashing colors. If I take a picture when it does the bands of color, the band of color are stored in the picture.
The speaker is about 50/50 as to whether it works or not. When the speaker is not working nothing works. No ringtones. No notifications. No touch sounds. No music. It will cut out and in during play sometimes. The other day when someone called, it finally started ringing in the middle of the ringtone. I once heard a single note in the middle of a notification.
Rebooting sometimes fixes both problems, but it's not a gauraunteed fix. I've tried several different ROMs including both stock Kit Kat and Lollipop, as well as others. The problem persists in all ROMs.
Anyone seem this before? It seems like it almost has to be a hardware issue because it persists their multiple ROMs.
Click to expand...
Click to collapse
I had the same camera problem as you, no amount of clean wiping etc helped so I contacted Google and got an RMA, this is bearing in mind that I bought my phone in Nov 13.
I received a "refurbished" phone, but it was actually brand new and now it's working great.
Sent from my Nexus 5 using XDA Free mobile app
Lethargy said:
The camera error is due to something else using the camera HAL (or something using it but then not releasing it properly afterwards). Culprits range from torch applications (which use the camera HAL to trigger a continuous flash) or various social media apps (video calls, instant photo sharing). I don't use anything of the sort, I only use my camera as a camera, and I don't have such issues - whereas the people that get this error almost always use such apps.
Your speaker issue could be a hardware issue if it happens regardless the software. Have you ever dropped your device or given it excessive shock?
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Click to collapse
You were right about the Camera! My problem was the Google Messenger app. I removed it, and went back to the Kit Kat AOSP messenger app, and my camera has worked since.
One problem down, but I am still having the intermittent sound issue. My phone has been dropped and banged around some. Nothing significant that I can think of recently, but that is certainly a possibility. Truthfully, I can live with the sound problem a lot easier than the camera problem.
After a few weeks of no sound and no camera, I've finally solved the problem. I took my phone apart, and cleaned it out with compressed air. I polished up the contact points on all the spring type contacts to the back of the case. I put it back together and everything is working!
I seem to be having a very similar problem. If I just lightly touch the 'S' of the nexus logo on the back cover, the speaker kicks in. Let go, and it cuts out. But before I open it up, (hate doing this), looking at all the break down pics of the nexus 5, I don't see any contacts related to the speaker? The speaker is apparently a single unit at the bottom of the phone? Can anyone explain the contact points for the speaker as it relates to the back cover especially around the center of the phone?? Thank, much appreciated.
hummer010 said:
After a few weeks of no sound and no camera, I've finally solved the problem. I took my phone apart, and cleaned it out with compressed air. I polished up the contact points on all the spring type contacts to the back of the case. I put it back together and everything is working!
Click to expand...
Click to collapse
Related
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
z_zk_z said:
Is your camera locking up (No pre-view picture)?
When I select the camera icon, I see the camera menu in the lower part of the screen and I can even take pictures, however I see a black image instead of the pre-view photo on the screen. This issue goes away by soft resetting the phone; however it usually comes back after few days and the only way to see the pre-view image is by resetting the phone. The strange part is that the camera can actually take pictures but I cannot see the photo before taking it. Have you heard of this issue? The phone works just fine otherwise and I like it a lot.
Thanks,
Click to expand...
Click to collapse
Are you running stock?
I can't speak for whatever potential issues might be caused by any of the custom roms in circulation, but on a stock phone, obviously it shouldn't be doing that.
I can't imagine what hardware issue would produce intermittent preview-ability that's temporarily remedied by a soft reset, yet still manages to capture the photo itself, but there's a first time for everything.
Sent from my Inspire using XDA Premium
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
ryguy25 said:
My stock camera application (and Camera360) and camcorder applications both exhibit this behavior. A soft-reset of the device usually temporarily resolves the issue (i.e. allows me to use the camera for a short period of time). However, after my phone has been on for a while any app that uses the camera just locks up (eventually have to force close or soft-reset).
It is rather annoying. The only information I found seems to indicate that there may be an issue with the API within FroYo itself. Hopefully when we get the update to GingerBread the problem will resolve itself.
I also read something else about something to do with an LED widget that caused someone problems but I'm not using any LED widgets, so I'm not sure what that's referring to.
Hopefully there's a fix out there somewhere or we get the 2.3 update soonish.
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Click to collapse
Hmmm...
This is the first thread I've come across that brings up this problem.
My stock (rooted) phone, my mom's stock phone, and my dad's stock phone have never encountered an issue like this, but then again, maybe we were the three lucky ones...
EDIT:
That's not to say you guys are crazy... maybe we just haven't had the right combo of circumstances to expose the problem/bug on our phones.
Now that I think more about it, I did have an issue when I ran barcode scanner once, about a month ago. That of course uses the camera. As soon as it identified the barcode, and I pressed the 'search web' button, it just froze (image still visible), but the back key/screen input was unresponsive. The only thing that worked was the home button, which, instead of going to the home screen, displayed the screen you see when you are about to end a call with someone on your phone. Thing is, I hadn't made a single call that day. That screen was also unresponsive, but when I pushed the home button again, it finally got to the home screen.
I then went into manage apps in settings and FC'd barcode scanner and the dialer/phone, just in case. I even uninstalled barcode scanner because I thought it might have a phone-specific bug that I didn't want to deal with.
I don't know if there's any correlation between the yours/OP's issue, but it sounds like it's ****ed up in a similar way. FWIW.
Sent from my Inspire using XDA Premium
I think I managed to fix mine by wiping my dalvik cache. On the downside, my current drain used to be around 5 when my phone was in standby and now it is around 45. On the upside, I haven't had a problem with the camera or camcorder since then.
Sent from my Desire HD using XDA App
Mine ended up being a hardware issue. Phone was exchanged with at&t. Haven't had an issue with the camera since.
Just wanted to update for the OP.
Sent from my Inspire using XDA App
For some God forsaken reason, the camera in my N5 is a pile of crap. Let me list the issues:
(Note I'm using the stock Google Camera app and have tried CM Focal with identical results).
Switching from Rear to Front camera takes a stupid amount of time, usually winds up crashing the Camera app altogether.
Switching from Camera to Video results in a grey bar, 1/10th the width of the screen, spanning the entire length of the right side of the screen. The app usually crashes after this.
Videos usually can't record, the screen freezes, forcing me to hit the back or home button.
When videos do record, they're corrupt and cant be played on any windows machine or in any program.
Sound quality is laughable. (wasn't when I first bought the phone with 4.4.2 on it)
Snapchat usually can't even launch the camera and asks to restart the app. Usually results in me having to reboot the phone.
When the camera does work in Snapchat, pictures come out fine, but switching cameras usually reproduces the issue mentioned above. Videos, however record only 50% of the time. The times they dont, the screen freezes, resulting me having to restart the app.
When videos do actually record in Snapchat they have about a 50/50 of being unable to be played back, resulting in the error message: "Can't play this video".
On rare occasions, using the camera in Snapchat results in the screen flickering rapidly for a few seconds and then the phone reboots... The last time this occured it wiped all the data to Facebook, Snapchat, and EvolveSMS.
These symptoms exist in both Vanilla KitKat 4.4.4 and CM11 (Snapshot M8). Yes, I have reinstalled Snapchat. I've also tried toggling on/off HDR+ to no avail.
My Camera is basically useless and it's extremely annoying. It has even caused crashes that have wiped data from my phone. Hardware related? Software related? I'm really at a loss here... Any help is appreciated.
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Ben36 said:
Well first try a complete fresh install to see if it's just software related
Sent from my Android L Nexus 5 via Tapatalk
Click to expand...
Click to collapse
Factory reset, wiped case and dalvik, freshly installed CM11 last night before bed. Same symptoms exist as they did before.
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Antique_Angel said:
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Click to expand...
Click to collapse
In the one plus one camera app this bug is not there! In all others that I have used its there!
liveroy said:
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Click to expand...
Click to collapse
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
drrobo said:
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
Click to expand...
Click to collapse
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
liveroy said:
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
Click to expand...
Click to collapse
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
drrobo said:
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
Click to expand...
Click to collapse
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
liveroy said:
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
Click to expand...
Click to collapse
I have hope for the lollipop update then! Yes on Kk you have three options for HDR, on, off and auto.
Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Did you figure out what the issue was? This is still happening to me!
kaylab said:
Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
RideWyoming said:
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
Click to expand...
Click to collapse
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
biggaboss said:
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
Click to expand...
Click to collapse
Unfortunately the new update to Android 5.1.1 which I applied 2 weeks ago did not stop it for me. Just the day before yesterday the crackling even happened why my phone played the Alarm Clock tune I had set. It's gotta be a driver problem if it's happening on the Alarm Clock, or maybe even a faulty speaker but it's not happening all the time. Anyway, for this and a lot of other reasons I decided to part way with Samsung on my next phone.
Hi
I have the same problem. Any solution?!
So I ended up calling Samsung about this because it has been driving me nuts. We have narrowed it down to it being third party apps. Having said that, it could also be the setting under display causing the third party apps to malfunction. I went to settings>display> changed from adaptive you AMOLED cinema. I also removed most 3rd party apps from my phone that I downloaded in the past week. I haven't had the issue come back yet. Fingers crossed!
This is a display issue. Go to settings, display, change screen mode to anything BUT adaptive. Adaptive screen mode is not compatible with many 3rd party apps. Hope this helps!
Hey I noticed two annyoing bugs.
While on a phone call and holding the phone at my right ear, the display keeps turning on and off.
No matter which settings, the camera app smoothes every recognized face and over exposers the background. If you make a front camera test in the support app, you can see that it works better there.
Has anyone the same issues? Found a few xperia users on reddit with the same issue but I'm not sure if sony will do anything until enough people complained. I already reported both bugs to the support and hope they will release an update.
I've had several calls muted/hung up because the phone decided to turn on the screen just like that yeah it's annoying...
For the camera, I've noticed smoothing but since I'm not a selfie person myself it does not bother me that much. Did you try using Open Camera, is it improved?
I noticed the same issue with the display switching on and off rapidly during a call
I have also found that during phone calls the screen comes on and I end up muting calls or putting someone on call waiting.
Its also very annoying that all selfies have the smoothing setting turned off with no apparent way to turn it off.
Hope you guys reported the issues too or Sony won't do anything.
It's really annoying and I never saw a phone with bugs like that. A simple call dosen't work as it should, functions can't be disabled ....
This is fixed in the newest update which was released today: 58.0.A.22.21