Related
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Try pushing the system.img using fastboot. Might be best to start over and do a clean install.
Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk
Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse
martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem
I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app
i have the same problem
What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.
lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally
Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.
I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar
Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.
Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.
Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.
Hi guys,
Went out today and purchased a new phone planning to give my Nexus 5 to my sister. Get home and start to do a factory data reset on my Nexus 5 and it's stuck on erasing data, where it has now been for the last 30 minutes. I am running the latest version of Android 4.2.2, the phone was functioning without issue before this.
I have tried getting into the recovery menu, it doesn't work, I have tried powering off, it just restarts. I have even plugged the charger in but it's doing the same.
Really need some help guys, Mike.
UPDATE ALL OF A SUDDEN IT'S COME BACK TO LIFE. SORRY GUYS PLEASE DELETE THREAD MODS.
I have following problems with my Nexus 5 16 GB (unlocked, not rooted and everything stock)
1. It keeps rebooting occasionally (more often than I would count as normal) without any apparent reason.
2. Whenever I receive OTA update it fails to complete showing "Error" on while updating.
3. Tried factory resetting several times to no avail all symptoms remain the same.
4. Could not go to recovery mode. It shows a red triangle with exclamation mark.
5. Flashed stock images from Google.
6. Worked fine for few days (seldom reboots, though) and could go to recovery mode.
7. Now recovery is again corrupted. Cannot go to recovery mode and it keeps rebooting every now and then.
I don't know if it is a hardware problem or software. I need to sell this phone but want to be fair so need to exactly what is the problem and what could be a possible solution to perspective buyer.
Thanks for long post. Any help is much appreciated.
shahidhussain said:
I have following problems with my Nexus 5 16 GB (unlocked, not rooted and everything stock)
1. It keeps rebooting occasionally (more often than I would count as normal) without any apparent reason.
2. Whenever I receive OTA update it fails to complete showing "Error" on while updating.
3. Tried factory resetting several times to no avail all symptoms remain the same.
4. Could not go to recovery mode. It shows a red triangle with exclamation mark.
5. Flashed stock images from Google.
6. Worked fine for few days (seldom reboots, though) and could go to recovery mode.
7. Now recovery is again corrupted. Cannot go to recovery mode and it keeps rebooting every now and then.
I don't know if it is a hardware problem or software. I need to sell this phone but want to be fair so need to exactly what is the problem and what could be a possible solution to perspective buyer.
Thanks for long post. Any help is much appreciated.
Click to expand...
Click to collapse
You only have one issue here which is rebooting. If you flashed stock without restoring data /installing apps and it still reboots, send it for repair.
Sent from my Nexus 5 using Tapatalk
rootSU said:
You only have one issue here which is rebooting. If you flashed stock without restoring data /installing apps and it still reboots, send it for repair.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yes I flashed everything stock (without keep any data/apps) and it still reboots. Initially I checked by entering into recovery mode and all was OK but now a red triangle. So it is a hardware problem
Thanks for your quick reply
Stock recovery always has that symbol
Sent from my Nexus 5 using Tapatalk
got the same problem since 4.4.3 came out, even got a replacement phone that does the same.. symptom a soft reboot, occasionally hard, every one or two days.
running 4.4 or 4.4.1/2 the problem disappears
only thing i found that helps is turning location on and having mobile settings to allow 3g.. i can go for up to a week like this before a reboot.. my personal settings of 2g only and location off makes it worse for some unknown reason.
- A few days ago my phone freezes while I am using it, and its stuck on the google screen. at this point, it's on 5.0.1 unrooted, unlocked bootloader.
- I try going into recovery and wiping cache and doing factory reset. I keep getting errors but eventually the wipes work. Still doesn't boot though. So I do this a few times. I got it to boot twice but both times it froze within 5 mins and back to the same thing.
- I fastboot 5.0.1 factory image, goes through. but still no dice - stuck on google boot screen.
- I research and find out about the infamous power button problem. it doesn't seem like thats the issue with mine because the buttons seem to work fine. whatever, i take it to a local repair shop (phone is out of warranty) and the next day they inform me that there is no physical issue and that their software reset worked. they used the LG factory firmware way of resetting the device.
- Got the device back, used it for a while. It was fine for the time being but it was on 4.4.3 and I got the 4.4.4 update. I go and unlock bootloader, flash 5.0.1 factory image and push TWRP+root.
- Doesn't boot again, stuck on google logo
- I tried a whole bunch of stuff and nothing worked. I ended up with flashing 4.4.3 factory image in fastboot and relocking the bootloader so I could take it back to the shop the next day. At this point the phone wasn't even turning on.
- The next day (today), I tried turning it on, nothing. I put it in the charger for a while, then turned it on.... and it booted! used it for a while, it's fine.
- Did 4.4.4 system update, it's fine.
- Unlocked bootloader, it's fine.
- Tried to flash 5.0.1 factory image and again same issue - stuck on google screen.
- Been dicking around the last few hours trying to fix it ended with flashing 4.4.3 again but same issue, I then put the phone into download mode and connect to the computer but I got a green screen something about DemiGod Watchdog HW reset. I did the reset.
- Phone booted up again! Did the 4.4.4 system update and then it started freezing and rebooting withing few seconds of use. Now it's back to being stuck on google screen.
- I am obvious gonna bring it back to the shop now but any idea as to what is happening here?
nikulogical said:
- A few days ago my phone freezes while I am using it, and its stuck on the google screen. at this point, it's on 5.0.1 unrooted, unlocked bootloader.
- I try going into recovery and wiping cache and doing factory reset. I keep getting errors but eventually the wipes work. Still doesn't boot though. So I do this a few times. I got it to boot twice but both times it froze within 5 mins and back to the same thing.
- I fastboot 5.0.1 factory image, goes through. but still no dice - stuck on google boot screen.
- I research and find out about the infamous power button problem. it doesn't seem like thats the issue with mine because the buttons seem to work fine. whatever, i take it to a local repair shop (phone is out of warranty) and the next day they inform me that there is no physical issue and that their software reset worked. they used the LG factory firmware way of resetting the device.
- Got the device back, used it for a while. It was fine for the time being but it was on 4.4.3 and I got the 4.4.4 update. I go and unlock bootloader, flash 5.0.1 factory image and push TWRP+root.
- Doesn't boot again, stuck on google logo
- I tried a whole bunch of stuff and nothing worked. I ended up with flashing 4.4.3 factory image in fastboot and relocking the bootloader so I could take it back to the shop the next day. At this point the phone wasn't even turning on.
- The next day (today), I tried turning it on, nothing. I put it in the charger for a while, then turned it on.... and it booted! used it for a while, it's fine.
- Did 4.4.4 system update, it's fine.
- Unlocked bootloader, it's fine.
- Tried to flash 5.0.1 factory image and again same issue - stuck on google screen.
- Been dicking around the last few hours trying to fix it ended with flashing 4.4.3 again but same issue, I then put the phone into download mode and connect to the computer but I got a green screen something about DemiGod Watchdog HW reset. I did the reset.
- Phone booted up again! Did the 4.4.4 system update and then it started freezing and rebooting withing few seconds of use. Now it's back to being stuck on google screen.
- I am obvious gonna bring it back to the shop now but any idea as to what is happening here?
Click to expand...
Click to collapse
1.I presume the "DemiGod Watchdog HW reset" green screen came up after you gave the phone for HW servicing? If so then they could have knocked around the parts a bit to cause a hardware issue(not sure what causes it)
2.Check the MD5 of the 5.0.1 factory image.
3.Instead of factory image use the OTA zip file and flash in stock recovery.
So I used the LG tool myself to flash the firmware (4.4.3 is the only one available) and it worked fine. Updated to 4.4.4. Fine.
I then adb sideload the 4.4.4 - 5.0.1, and stuck on google logo again .................im pulling my hair out this is so weird.
gamer.11 said:
1.I presume the "DemiGod Watchdog HW reset" green screen came up after you gave the phone for HW servicing? If so then they could have knocked around the parts a bit to cause a hardware issue(not sure what causes it)
2.Check the MD5 of the 5.0.1 factory image.
3.Instead of factory image use the OTA zip file and flash in stock recovery.
Click to expand...
Click to collapse
So I used the LG tool myself to flash the firmware (4.4.3 is the only one available) and it worked fine. Updated to 4.4.4. Fine.
I then adb sideload the 4.4.4 - 5.0.1, and stuck on google logo again .................im pulling my hair out this is so weird.
1) yes this was after.
2)i tried adb sideload.. ill try that good idea.
can't flash ota.zip in recovery. only adb and that didn't work.
think i'm just gonna hang on to 4.4.4 then for now. tried everything.
Just an update. I was running 4.4.4 just fine but the phone froze and went back to the Google screen again.
bump
Might as well rma
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Hi
Did you try to remove the Sd Card ? Honor 6 reboot is often due to faulty SD Card.
Which model do you have ? L04 ?
B307 upgrade sure ?
Seb
Yes, that was my first idea, still does it though. I have the L02 and I'm not positive it was b307, but it started with 3, could be b303 if there is one.
I don't know for L02 but for L04 there is a Full ROM that you can flash with the three buttons method. (Vol+,Vol-, power and put the ROM in /dload folder on the SD card).
Maybe there is such thing for L02 ?
There is, but as I said the phone restarts even in recovery. It's like the phone restarts every 30 secs except for fastboot.
if it's not SD card or internal flash problem so, it seems to be hardware related to me (
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
xXPhoenixXx said:
Would make sense but it occurred only after I tried OTA. Would be really surprised if that killed that hardware :-/
Click to expand...
Click to collapse
Have u fixed the issue yet????
kamalnath93 said:
Have u fixed the issue yet????
Click to expand...
Click to collapse
Unfortunately not, I'm out of ideas, trying to negotiate with the seller to sort something out, I think the phone is beyond saving
Same thing happened with me. Don't have any solution. Have you fixed it?
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Its might be a battery problem Or power flex cable. Try to turn on the phone during charge
guys im facing the same problem now... waiting for any solutions
I have tried stop & uninstall some app
I've tried as quickly as I can when the phone (nokia x) is on, then I stop> uninstall I consider potentially cause this problem (facebook, whatsapp, uc browser) and then it managed to prevent the continuous restarts. but problems arise even though the application had me uninstall and then I restart the phone. and it is back again, I uninstalled the app that has remained with the error settings and restart repeatedly. who knows what else : '(
xXPhoenixXx said:
Hey lads,
I got a really weird problem and I've tried nearly everything I can think of. I had EMUI 2.3(b121sp06) and I tried the online OTA update to b307 if I remember right(was automatically suggesting the update) and at the update screen it loaded to about 99% and then stopped. Said not to press power while on this screen but obviously it wasn't going to finish. So I reset the phone and it started the "recovery loop", so basically keep trying to apply the update. I had to flash CWM to break out and flashed the whole system by hand(recovery,system,boot,cache,cust and userdata img files) and it starts up but it keeps resetting and seemingly it's random. Android boots up, I don't touch the phone--> boom reset. Weird thing is it even does it in recovery.
If I really want to explain the problem it's like as if my finger got stuck on the power button(that naturally made me think that the button might be f*cked), but booting into fastboot and not having resets cleared my suspicion. What I also noticed is that every time it boots up it doesn't recognize the sim card and I have no signal or whatsoever.
Tried multi tool unbricking method -> doesn't work
Tried factory reset from stock recovery(had to be fast so it doesn't reset before) ->doesn't work
Tried wiping dalvik cache and factory reset from CWM ->doesn't work
Tried killing battery by letting it keep resetting -> battery drained, reset loop stopped ->put the phone on charger->reset loop started again
I have no f*cking clue how can I get out of this, will keep trying though. Any help is appreciated, thank you!
Click to expand...
Click to collapse
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Kuber.ksp said:
Hey I tried to root my phone and its stuck in the same restart loop. I am trying to install some roms, CM or stock. U also try and let me know if it works.
Click to expand...
Click to collapse
my phone is working only on charhing.. pufffff
snrtrt said:
my phone is working only on charhing.. pufffff
Click to expand...
Click to collapse
Did you follow the guide here?
Sent from my Honor 8 using XDA Labs
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
https://www.youtube.com/watch?v=ceyzXavxFAw
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Borg666 said:
In the past my battery lost it's endurance pretty much. Furthermore I've read that a defective battery causes lots of weird behaviours on our Honor 6, which was the same to mine.
In my case a replacement of the battery worked well, to get my Honor 6 back to life:
It's not that difficult and lasts approx. 30-45 mins. Spare Batteries are available for 6 - 10 bucks on ebay or directly from the chinese internet stores.
Click to expand...
Click to collapse
It's really important that we use original chargers for the health of our device.