I have a vortex that a friend gave me that was missing a battery. I decided to see if it would come on with the charger and it did. I messed around with it for a while then went to shut it off, it didnt shut off but actually rebooted, I figured it was due to being plugged in and so I just pulled the cord.
Now next time I try to turn it on with charger it just shows the lg and verizon logos then reboots over and over, and maybe once every sevrral times it will actually get to home page for a few seconds, then reboot again.
I then had the idea to plug it in to a computer and when I do that I get a weird animation on the screen of the backing being put on with an arrow pointing down.
Any ideas why it keeps rebooting and/or what the animation means when put on a pc?
Sent from my SAMSUNG-SGH-I897 using XDA app
Hello everybody,
a friend of mine bought my Motorola Moto G. But he is having a lot of trouble. After an unexpecting but markable time a bluescreen appears and the phone starts to reboot.
He told me, that it also happens after he did a factory reset. Also his SIM-card is a normal card which he received from the provider and is not cut to micro-sim by himself. He tried it with 2 different providers. Same problem...
I took it back and made a test about 48 hours. Nothing happend. I also did a factory reset. After I updated the firmware to 4.4.2 also nothing happend. The system is not rooted and the bootloader is still locked.
Does anyone has an idea?
Thanks advance for your help.
KR
Hello, similar problem with my one. Phone has arrived on tuesday, today i was playing Dead Trigger 2, when screen turns completely into blue and few seconds later phone just shut down. I´m pretty sure there were about 30% battery left. Now I´m unable to power it off and when I plug it into charger (using my sony 5V/850mA wall charger), phone starts burn after few minutes.
CZ3+l said:
Hello, similar problem with my one. Phone has arrived on tuesday, today i was playing Dead Trigger 2, when screen turns completely into blue and few seconds later phone just shut down. I´m pretty sure there were about 30% battery left. Now I´m unable to power it off and when I plug it into charger (using my sony 5V/850mA wall charger), phone starts burn after few minutes.
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Click to collapse
Were you able to find any solution? I'm having the same problem too!
Device Info:
VZW Moto G (1st Gen)
Android 4.4.4. KitKat (Stock)
No root, bootloader locked, never tampered with
Problem:
I set my phone down on the kitchen table and left it there a while. When I came back the notification light was blinking so I tried to turn on the screen, but nothing happened. Eventually I hard reset the device (held down the power button until the device started to reboot). The phone showed the white boot up screen with the planet Motorola logo, but rather than continuing with the boot animation, it hung there for a while before going to a black screen. I have left it for hours, it never progresses past this point. Sometimes it will reboot itself and try again to no avail. I was not installing any updates when this took place.
Attempted Solutions:
I held down the power and volume down buttons and went to bootloader. The battery was listed as low. I let the battery charge overnight and tried the bootloader again. The battery is now listed as OK, but the phone still won't boot. To be extra sure it isn't a battery issue I tried different chargers, outlets, and laptop USB ports for long periods of time. I am convinced this is not the usually "phone will not charge when turned off" problem. I also attempted to hold the power button down for long periods while on and off the charger. No results.
Resigned to take drastic measures, I tried first recovery and then factory reset from the bootloader screen. Each time I am returned to the white screen and then the black and nothing happens. I do not get the distressed android logo at all. I tried to unlock the bootloader to install a custom or factory image, but this is not allowed for the Verizon version of the Moto G.
I am out of ideas, having tried everything I've read on other posts with similar issues. What can I do?
So my friend gave me her old Motorola Moto G 1st generation and it was fine for a few months, then a couple of days ago it wouldn't turn on. So I plugged it in and held down the power button then the down volume, and went into flash boot mode. (i think its called that). And did normal startup and everything worked fine. The next day it did the same thing and i tried to do normal startup, but it froze on the blue M screen, so i did it again but tried with recovery mode, the results was blue M screen then a black screen with the back light on. I have tried doing that many times but all i get is blue M screen, vibration, then the black screen. I have let the battery drain and charged it, to see what it would do. No progress. The battery is dead right now. Please Help.
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
thomasanderson said:
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
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Click to collapse
Plug it into your computer (you'll notice that there will be a longer black screen in-between the bootloops) and hold down the power button for at least 10 seconds or more, then release it after the next vibration and the white BLU screen shows up. It might take a couple of tries.
If you manage to boot into at least recovery but can't boot into the system, then try clearing your cache/dalvik cache and try rebooting into system again.
If all of the above doesn't work for you, then your boot.img/system has gone bad, and you'll have to flash the stock images with SP Flash Tool (both of which can be found on other posts on this forum).
follow the instructions on the SP flash tool thread... sounds like what happened to me after bad flash... theres a lot of information in that thread that will set you up...
Thanks for the quick replies guys. The PC trick didnt work at all. I just called BLU and asked for a replacement(havent heard back from them ironically). I put the phone in the basement so I wouldnt have to deal with that incessant buzzing every 15 seconds. Eventually the battery died. Since I had it powered off finally, I plugged it in for about 10 minutes to give it enough of a charge to power on but not stay on to buzz for another 2 hours. This time I powered it on using the master reset button combo and was finally able to wipe the cache and restart the phone. Took a good 4 or 5 minutes to boot after that, but everything has been fine since. Really dont know what initially caused the issue, never happened before. Good thing too, cause BLU told me that they would send me a RMA within the hour and I still havent heard from them. Think this will be my last BLU phone. Thanks for the assist.
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
bolanoboyboom said:
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
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Click to collapse
??????
My phone is basically out of the box and I'm getting boot loop problems when I first boot. This happens like once a month
Sent from my PURE XL using XDA-Developers mobile app
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Update
num1greeter said:
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
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Click to collapse
I tried to flash the phone, but the bootloop apparently wouldn't allow that. I had 0.0% progress after 3 hours. I then tried to go back into the menu you get from {Power}{Vol UP}: still no go. So, I started to take the phone apart again to get ready for shipping. The battery was still low so it didn't take long for it to die after I unplugged it from the computer. Out of curiosity, I tried to repeat finding the menu like I did earlier that day (conditions were that the phone had no charge when I connected it to the computer, and my SD card was removed.) No go. But, then I hit {Power}{Vol Up}{Vol Down} just to see what happened, and boom. My phone loaded up. No loop... Figured somehow the files had copied and the status bar was wrong. Turned the phone off, put my SD card back in and turned the phone on. Loop reappears ...I waited for the phone to die again, took out the SD, attempted to turn it on and the loop was there. Connected it to the computer and hit all 3 buttons, and the phone loads up. So, now I'm confused. Is there any way that the problem is some crappy connection to the SD?