official lollipop update - Moto G Q&A, Help & Troubleshooting

I was using soak Asian 5.0.2 . I tried to downgrade to KitKat but wasn't successful and messed up. Still on lollipo but getting very issues. Is it safe flash recent update through recovery

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[q] will i get lollipop update . ???

When lollipop was released . To get it faster i use Google Service Framework Method . I got the update , but With lots of Bugs . And i do not have any idea how to root or flash the roms . And to clear all bugs i Went to service Before 6 days . and re install 4.4.4 . 6 days Went still i did not get lollipop update . I need 2 Ask will i get the update in few days Or it will get when 5.0.2 will be released .
Updates are incremental. 5.0.2 will only install on 5.0.1.
5.0.1 will only install on 5.0
5.0 will only install on 4.4.4
So no, you can't wait for 5.0.2 to be released. You must update in order
In order to update i should know how to flash or how to root . what should i do .. will get ota .. ?
You will get the ota in time. Or you can read the threads in general.if you want a guide to side load ota or flash stock factory image

[Q]How do I retry Lollipop OTA flashing procedure? I'm stuck!

Here's the scenario:
I converted Moto G XT1033 4.4.4 to GPE 4.4.2
Then upgraded to GPE 4.4.4 and GPE 5.0.1, both by OTA
GPE 5.0.1 OTA ended up in softbrick
So now I cannot repeat the process beacause of the new bootloader, GPE 5.0.1 OTA brought with itself. And that bootloader would cause a hardbrick if I tried GPE 4.4.4 OTA on the device now
Questions: (No question is related to the other)
Would I be able to install Stock Lollipop OTA when I get one on 'Stock rom'? (I can revert to Stock 4.4.4) Would Stock Lollipop OTA mess up with the current bootloader, GPE Lollipop OTA has installed?
Is there any way I could flash Lollipop Stock image later, when it's available?
What can I do to set things right with the 'bootloader messup' that's caused right now?
Thanks, in advance!
emarld2011 said:
Here's the scenario:
I converted Moto G XT1033 4.4.4 to GPE 4.4.2
Then upgraded to GPE 4.4.4 and GPE 5.0.1, both by OTA
GPE 5.0.1 OTA ended up in softbrick
So now I cannot repeat the process beacause of the new bootloader, GPE 5.0.1 OTA brought with itself. And that bootloader would cause a hardbrick if I tried GPE 4.4.4 OTA on the device now
Questions: (No question is related to the other)
Would I be able to install Stock Lollipop OTA when I get one on 'Stock rom'? (I can revert to Stock 4.4.4) Would Stock Lollipop OTA mess up with the current bootloader, GPE Lollipop OTA has installed?
Is there any way I could flash Lollipop Stock image later, when it's available?
What can I do to set things right with the 'bootloader messup' that's caused right now?
Thanks, in advance!
Click to expand...
Click to collapse
You are another who has made a stupid mistake, you should HAVE READ MY THREAD!
You need to wait untill the Lollipop Factory images are published, then we can get a blankflasher and restore your bootloader.
Once your bootloader is working again, you can flash Lollipop without problems.
You need to wait 1 or 2 months.
GI0\/\NNI said:
You are another who has made a stupid mistake, you should HAVE READ MY THREAD!
You need to wait untill the Lollipop Factory images are published, then we can get a blankflasher and restore your bootloader.
Once your bootloader is working again, you can flash Lollipop without problems.
You need to wait 1 or 2 months.
Click to expand...
Click to collapse
Nope. I did read your thread after softbrick. And that's why I didn't install any OTA's after v5's.
I flashed 4.4.4. It's not an OTA!
I'm currently running 4.4.4 on 5.x bootloader.
Now what I'm asking is,
Would I be able to install 5.x OTA when I get it?
Before the factory image and all that thing.
PS: 5.x hasn't arrived for general public in INDIA yet. What I was trying was Brazil OTA.

[Q] Build fingerprint mismatch during lollipop update in moto g xt1033

I am using Moto g (1st gen) Asian version (XT1033) with Android kitkat 4.4.4. When I tried to upgrade to lollipop (Asian sock test) using OTA, it returns an error that my current build is not
Code:
motorola/falcon_asia_ds/falcon_umtsds:4.4.4/KXB21.14-L1.40/34:user/release-keys
but
Code:
motorola/falcon_asia_ds/falcon_umtsds:4.4
History: My moto g originally comes with Android 4.3 and I upgraded to 4.4.4 via OTA(official) update. After release of Lollipop Brazilian OTA, I flashed my device with Brazillian 4.4.4 stock Rom and successfully upgraded to Lollipop 5.0 using OTA. After couple of days I found 5.0.1 (Brazillian OTA) and try to upgrade but for some issues(network) I tried to downgrade to 5.0 and accidentally flash Brazillian 4.4.4 again. As a result my device was soft bricked(Hang on Boot). I managed to fix the brick using Android GPE and successfully installed kitkat 4.4.4(Asian stock edition). After the soft brick I can't flash any other Rom because it failed on gpt.bin and motoboot.img. So i can't upgrade to Lollipop again using Brazillian stock rom. Currently I am using Asian kitkat 4.4.4 stock Rom without any problem.
I checked build.prop file but it shows the exact fingerprint version that Asian lollipop OTA (sock test) asked for. Where is actually the fingerprint file and how can I change it?
Code:
ro.build.description=falcon_asia_ds-user 4.4.4 KXB21.14-L1.40 34 release-keys
ro.build.fingerprint=motorola/falcon_asia_ds/falcon_umtsds:4.4.4/KXB21.14-L1.40/34:user/release-keys
shantanucse18 said:
I am using Moto g (1st gen) Asian version (XT1033) with Android kitkat 4.4.4. When I tried to upgrade to lollipop (Asian sock test) using OTA, it returns an error that my current build is not
Code:
motorola/falcon_asia_ds/falcon_umtsds:4.4.4/KXB21.14-L1.40/34:user/release-keys
but
Code:
motorola/falcon_asia_ds/falcon_umtsds:4.4
History: My moto g originally comes with Android 4.3 and I upgraded to 4.4.4 via OTA(official) update. After release of Lollipop Brazilian OTA, I flashed my device with Brazillian 4.4.4 stock Rom and successfully upgraded to Lollipop 5.0 using OTA. After couple of days I found 5.0.1 (Brazillian OTA) and try to upgrade but for some issues(network) I tried to downgrade to 5.0 and accidentally flash Brazillian 4.4.4 again. As a result my device was soft bricked(Hang on Boot). I managed to fix the brick using Android GPE and successfully installed kitkat 4.4.4(Asian stock edition). After the soft brick I can't flash any other Rom because it failed on gpt.bin and motoboot.img. So i can't upgrade to Lollipop again using Brazillian stock rom. Currently I am using Asian kitkat 4.4.4 stock Rom without any problem.
I checked build.prop file but it shows the exact fingerprint version that Asian lollipop OTA (sock test) asked for. Where is actually the fingerprint file and how can I change it?
Code:
ro.build.description=falcon_asia_ds-user 4.4.4 KXB21.14-L1.40 34 release-keys
ro.build.fingerprint=motorola/falcon_asia_ds/falcon_umtsds:4.4.4/KXB21.14-L1.40/34:user/release-keys
Click to expand...
Click to collapse
Finally I figure out the problem. Custom recovery or other recovery except stock ROM can't update lollipop OTA. You have to flash the recovery of stock ROM. After flashing the stock recovery (4.4.4) everything is working just fine.

[Q] How do I upgrade stock 4.4.4 (EU) to 5.0?

I recently soft bricked my phone (Moto G 2013 falcon) downgrading it from Cyanogen 12 to stock 4.4.4 (Argentina), so after many tries I ended up booting in stock 4.4.4 Europe retail (210.12.40.falcon_umts.EURetail.en.EU).
I try to upgrade that to 5.0, but the OTA update fails in the middle of the installation. Then I tried to download the OTA file manually and install it via stock recovery, but it fails too.
Is there any other way? Or do I have to convert it to 4.4.4 stock Brazilian or some other variation with more OTA files available?
Thanks in advance,
Are you unrooted, running stock recovery, and stock ROM?
Yes: unrooted, stock recovery, stock ROM. My bootloader is unlocked though, so I can easily root the phone or change the recovery.
I already tried with a (supposed) official 5.0 OTA for Europe using stock recovery, but it didn't work ("update failed" or so).
I have the Telus xt1032 8GB. Not sure if it runs or you need the same Telus firmware but I was able to flash back to stock 4.4.4, update Motorola apps, and take the OTA update via wifi. I did this three times on my xt1032 in the past 2 weeks without any problems.

Is there a way to get Lollipop again after a downgrade?

Ok, so here's the thing: I have a US retail XT1032.
I flashed the GPE Kitkat into my phone to get the Lollipop update back when there was no Lollipop for US retail. When I had the GPE Kitkat, I did the OTA to Lollipop 5.0.1.
After that, I tried to OTA to 5.1, but the upgrade stopped suddenly and no upgrade was made. And here's where I screwed up.
A friend of mine told me that, from Lollipop onwards, you couldn't upgrade unless you had a locked bootloader. So I tried to lock it. The problem is that I couldn't find the 5.0.1 GPE firmware, so I foolishly thought that I could use the 5.1 directly. That rendered my phone stuck at bootloader. So I downgraded to Kitkat and now it works.
I'd like to get back to Lollipop, but when I try to flash the GPE 4.4.4 ROM, it fails at every step. I don't want to try the Motorola OTA because I'm afraid something may go horribly wrong again, and because I don't want the Motorola firmware but the GPE.
Is there a way to do that, or am I stuck in Kitkat?
You can go here and see if you can find the appropriate firmware for your phone.
Wipe, flash and reboot.
BTW, OTA updates will fail every time if you do not have a completely stock system including stock recovery.
Firmware Image Index: http://forum.xda-developers.com/moto-g/general/index-moto-g-falcon-factory-firmware-t3110795
Custom Recovery Flashable zips: http://forum.xda-developers.com/moto-g/development/rom-stock-motorola-lollipop-rom-t3017510

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