[Q] 32gb card losing apps - Moto G Q&A, Help & Troubleshooting

I recently bought a new Moto G LTE. Shortly afterwards I bought a cheap 32 GB SD for additional storage off eBay. I would have bought a larger card but was under the impression that 32GB was the limit for the Moto G. The card works OK for about 24hrs and then suddenly the apps that have been moved to the SD disappear. No error message, just gone. I get the impression from similar threads that the SD card is the likely cause of the issue. What I want to know is: can a 128GB card work with the Moto G LTE, what class / brand of SD would be best, and what would be the best file system to format the card to?​
Many thanks in advance!!

Zhordania said:
I recently bought a new Moto G LTE. Shortly afterwards I bought a cheap 32 GB SD for additional storage off eBay. I would have bought a larger card but was under the impression that 32GB was the limit for the Moto G. The card works OK for about 24hrs and then suddenly the apps that have been moved to the SD disappear. No error message, just gone. I get the impression from similar threads that the SD card is the likely cause of the issue. What I want to know is: can a 128GB card work with the Moto G LTE, what class / brand of SD would be best, and what would be the best file system to format the card to?​
Many thanks in advance!!
Click to expand...
Click to collapse
Don't buy those cheap eBay SD cards, they're really poor quality. Stick with the known brands (i.e. Samsung, Sandisk, PNY, etc.) and buy from a reputable source to avoid knockoffs. Any size card should work as long as its formatted to FAT32, but the largest I've tried so far is 32GB (I have a 64GB Lexar card on the way though) . I have a 32GB Samsung card now and it's given me zero issue.

Fair enough. Does anybody have experience of using a 128gb card in the Moto G LTE. Don't want to spend the money and have a SD card I can't use again

@Zhordania ..... Can't help re 128gb card but I am running 64gb card on 5.0.2 with no problems. I first installed it on 4.4.4 and found that it wasn't recognised when I originally formatted it as NTFS (which as you remark gives faster file transfers and can cope with larger files) so I had to format it as FAT32. I'm running XT1064 moto g with unlocked bootloader, rooted and with TWRP recovery but otherwise standard stock firmware not a custom rom and I don't really know if the failure to read NTFS was due to the moto g architecture or kernel or maybe it was a bug in 4.4.4, thinking about it I might back up the sd card contents to my laptop and then format it again and see if 5.0.2 can read it. I know that the majority of posters tend to format their cards using the moto g but I always format using my windows laptop. I have used apps from the play store to force NTFS compatibility on various devices in the past but I've never been completely satisfied with the result.

This forum is of Moto G 2nd gen (2014)
not Moto G LTE.
In this thread you will get some information but I think an update solved the issues with UHS class 10 cards http://forum.xda-developers.com/showthread.php?t=2783238

compatible card
I looked into getting a 128GB card from one of the brands recommended above but the cost was a bit severe (~$70). I gambled trying another cheaper card from the notable auction site and it's working without any issues. I've moved my downloaded apps to it and everything is stable. Best thing is that it only cost around $14. I dont know what the rules are here on providing links to external sites but the shop is called fzeroinestore

Related

Removable Storage in HTC Mozart

Hi all,
My apologies if this has already been covered but i have a question regarding the removeable but not removeable storage within a HTC Mozart 7.
Ive pulled the phone apart previously a long time ago and had a 16 kingston class 2 Micro SD installed and it caused alot of freezes and crashes and as such i removed it and placed the existing sandisk 8gig class 4 Micro SD card back into my phone, Ive been using this fine for quite a while and the time has come where i either have to remove all my pictures and movies (Back them up of course) in order to keep using the phone as i have run out of space. This isnt something i want to do as i like to have the pictures and movies on the go with me like they should be so i can access them whenever i want. Ive started using skydrive to store my pictures to make room on my phone so i can use it. Anyhow as im getting off topic i`ll get to the point. I purchased a Genuine Sandisk 32gig Class 4 microsd card before the release on mango in the hopes it would work and it subsequently didnt. I therefore email HTC support asking them for a list of what cards are supported and strangly enough they did respond. With this
Here are the brand names of SD card and its storage that are compatible with HTC handsets. We have tested these and we can guarantee its functionality. You may use one of these to your phone. Please see the list below:
BRAND SIZE
ADATA 4GB, 8GB, 16GB
Kingston 4GB, 16GB
PQI 16GB
Pretec 4GB, 8GB
SanDisk 1GB, 2GB, 4GB, 8GB, 16GB
SILICON POWER 4GB, 8GB, 16GB
Transcend 4GB, 8GB, 16GB
As there is no mention of the 32gig card being supported i took it out. im now trying to install a 16gig kingstone class 4 card and when i boot the phone i get the error "Memory card not working". so i thought i`d try the old 16 gig class 4 card and got the same message. Its worked before but i have a feeling that it may not be working now as it was used with the old OS and not with 7.10 so my phone no longer detects it. Anyway does anyone have any ideas on how i can get the 16 gig or 32gig class 4 cards to work with my phone? Do i maybe need to jailbreak it to make it support higher cards?
Any answers would be helpful
Solved
For those wondering themselves how to do this (Mango Update). Basically follow your guide to removing the old SD card and input the new one, ive had problems with kingston class 2 cards and bought a genuine sandisk 32gig class4 card which is now working and installed in my HTC Mozart.
After installing the new card and booting your phone you get a message "Memory card not working" whereas with the old original OS you got prompted to format (looks like M$ changed that feature). So what you need to do is power off the power and holding down both up and down on the volume keys power on the device. You`ll get prompted with a 2 options.
Volume Up - CRC checking ( i think)
Volume Down - Factory reset
NOTE-this will wipe your phone completly. If you havnt done a zune backup i STRONGLY advise you do this before attempting this.
Press down and you will see a message advising "Reset Complete". Power off the phone and turn it back on and the phone will restart in "First Run" mode. Once you have completed all the steps you should see the OS booted up. Check Settings\About\More Information and you should now see your new size depeding on the size of the SD card you`ve installed.

Sandisk 64gb Microsdxc Card

I was given one of these cards as a gift and the first one shipped failed to format but the replacement came in today and works great in my Galaxy Tab 7 Plus. Just thought someone may want to know. The formatted storage space is 59.4gb.
ZOMG. 64gb works with the GTab+? that's legit! how much did you pay for it?
diospada11 said:
ZOMG. 64gb works with the GTab+? that's legit! how much did you pay for it?
Click to expand...
Click to collapse
It was a gift but Amazon had it for $149.00 at the time.
You are so lucky! If it were about 75 bucks I would actually consider getting of of these...
I'm planning to buy this card,so i want to know its actually transfer speed. Can you test it on PC using the software Atto Disk Benchmark ?
Since they started doing this "internal" and "external" memory card with our devices, I'm not too worried about swapping the sd card in and out anymore as it doesn't affect the way the device works as much as it used to.
I have a 32GB card each for my tablet and phone that pretty much stay there all the time. What i did instead for extra capacity was collect all the old 16GB cards and store them in this sd-card holder that fits perfectly in this black aluminum business card holder. I bought the sd-card organizer and business card holder from ebay.
That's 11 (one in the microSD to SD adapter) 16GB cards for 176GB total. I mainly use this system to backup and transfer pictures from my bigger SD cards when I'm out shooting photos (using the 30-Pin to SD adapter).
http://www.amazon.co.uk/gp/offer-li...l?ie=UTF8&coliid=&me=&qid=&sr=&seller=&colid=
was £95 last week.
down to £77
nrage23 said:
I was given one of these cards as a gift and the first one shipped failed to format but the replacement came in today and works great in my Galaxy Tab 7 Plus. Just thought someone may want to know. The formatted storage space is 59.4gb.
Click to expand...
Click to collapse
What did you use to format the card? i put this in my G Tab+ and when i click mount sd, it gives me an error icon in the notification area. when i tap that and click format, it says it is blank or has an unsupported file system. Any help would be appreciated
*Edit* - I've been having trouble finding a utility I trust to format the card as FAT32. On my windows 7 64 bit machine, the native right click format menu doesnt even give me the option of doing FAT32, just exFAT or NTFS (both useless for the application I need). Even the official SD Formatter tool didnt give any choice in the filesystem to format to.
After seeing this article, I decided as a last ditch effort to use my Vibrant to see if i could get it to format as FAT32 since the article mentioned it working in the Galaxy S. This worked and i now have 59.4GB free to exploit on my G Tab+ (However, I did have to use the file write permissions fix to get things to copy between internal and external memory within Astro). Just wanted to post for others that were having trouble finding a way to format this card as FAT32. My assumption is any of those confirmed devices will format it.

Moto G 4g LTE - Sandisk ultra 32gb microsd card won't mount

I picked up the Moto G 4g LTE version recently hopping on the fact that they added an sd card slot. Anyway, I purchased this http://www.amazon.com/SanDisk-Ultra-MicroSDHC-Memory-Adapter/dp/B007XZM6VG/
microsd card hoping for some nice expansion. But for some reason whenever I insert it it says damaged sd card, tries to format it, then says blank sd card, and basically loops this process. Now here's the weird thing, this sd card works fine (can read and write) in other people's phones, but just doesnt seem to work in mine!
I even tried my friends 32 gb microsd card and it worked (it was a slower class 6 varient),I tried *my* sd card in that persons phone, and it mounted and worked fine, the sd card works in my PC also.
I'm wondering if I need a slower speed card? Maybe class 6 or 4. Because I read up on another guys problem on here, his is freezing but he got a slower 32 gig card and now it works without a problem. I know he was having a different problem but I'm wondering if the phone is having an issue with class 10 cards.
Anyone having the same problem or have any idea what might be going on?
Arthemedus said:
I even tried my friends 32 gb microsd card and it worked (it was a slower class 6 varient),I tried *my* sd card in that persons phone, and it mounted and worked fine, the sd card works in my PC also.
I'm wondering if I need a slower speed card? Maybe class 6 or 4. Because I read up on another guys problem on here, his is freezing but he got a slower 32 gig card and now it works without a problem. I know he was having a different problem but I'm wondering if the phone is having an issue with class 10 cards.
Anyone having the same problem or have any idea what might be going on?
Click to expand...
Click to collapse
Hi,
As I mentioned on the "other guy"'s topic, I experienced this kind of issues with my previous phone, which were entirely solved by replacing my 32 GB Sandisk class 10 card with a 16 GB Samsung class 6 card. AFAIK, fast cards may cause malfunctions with some Android phones, because of the access response times.
SbM_ said:
Hi,
As I mentioned on the "other guy"'s topic, I experienced this kind of issues with my previous phone, which were entirely solved by replacing my 32 GB Sandisk class 10 card with a 16 GB Samsung class 6 card. AFAIK, fast cards may cause malfunctions with some Android phones, because of the access response times.
Click to expand...
Click to collapse
Had the same issue. resolved by getting a different brand and lower class. all issues resolved.
I'm using this card bought thru Amazon for 17.99 ------Samsung Electronics 32GB EVO Micro SDHC with Adapter Upto 48MB/s Class 10 Memory Card (MB-MP32DA/AM)------
I have had 0 problems with it and high benchmarks, I use to use Sandisk but after multiple problems with multiple cards over they years I have completely abandoned them for Samsung and have yet to have a problem.
The problem comes from that, some cards won't fall back to lower performance level and thus causing issues for the device that it is inserted in.
Some devices does not have problem with that tough.
Another reason could be the file system used, but that's less likely, although not very rare.
And one more thing is that brands like SanDisk, Samsung, Kingston etc are the actual developers of the SD technologies and sometimes you may get a product that is using newer technologies, which often causes troubles.
I purchased same Sandisk micro card from Amazon as OP did. I got same results. It is sitting here on my bed with RMA on it to back to Sandisk. Just got a new speck sheet which was posted from the motorola forms that says the following:
Micro SD UHS-1 "The card will work, BUT the Moto G 4F/Lte WILL NOT SUPPORT UHS 1 - SPEEDS.
So it appears, a slower speed card is in order. I just had to purchase a Samsung 16 gb class 6 card. Would rather have had a 32 gb but could not find in class 6.
Random and Sequential of my 32gb Samsung Evo UHS-1 in my Moto G LTE using A1 SD Bench
Thanks so much for the input and advice guys! I was too impatient to order another sd card and wait for it to ship so I went and bought a random 32 gig class 10 card from a brand i've never heard of called "Monster digital" and it works perfectly. So I'm not sure what really fixes it, if it's a brand thing or size or speed or what. But my change from my non working sd card was Speed: UHS-1 -> Class 10, and Brand: Sandisk -> Monster Digital
Regarding the SD card issue. I tried with three separate phones with a 32gb class 10 and and a 16gb class 4 -- failed on two of them, but works fine on one of the phones. So there is definitely a build quality issue ( and/or difference ) between the phones, aside from the mentioned 'supported sd card class.' Both of these cards work fine on all other devices ( pc/laptop/tablets including old SD card readers with adapters )
interessant said:
Regarding the SD card issue. I tried with three separate phones with a 32gb class 10 and and a 16gb class 4 -- failed on two of them, but works fine on one of the phones. So there is definitely a build quality issue ( and/or difference ) between the phones, aside from the mentioned 'supported sd card class.' Both of these cards work fine on all other devices ( pc/laptop/tablets including old SD card readers with adapters )
Click to expand...
Click to collapse
Wanted to give an update. Tested with four devices now ( 2 black, 2 white ) and First one ( white ) worked, next two did not work, but the fourth device ( black ) it worked to detect 32gb sandisk without fail. So there is _definitely_ a difference between them from device to device -- maybe even assembly line quality control issues depending on week of manufacture, who knows.
Very interesting (and puzzling). Do they all run exactly the same version of Android? Are they all exactly the same model (eg. XT1032) and the same internal storage capacity (8/16 GB)?
---------- Post added at 10:24 PM ---------- Previous post was at 10:19 PM ----------
Oops, Moto G LTE is 8 GB only, sorry.
Yes.. exact same model/capacity and OS, all ordered within the same 1 week period ( two being RMA )
Can verify that the XT1045 4G LTE performs very well with a 64GB SDCard inserted internally, ALSO..with a 32GB MicroSD card inserted into the USB / Charge port..and runs both very well, and with both cards mounted..
Sent from my 4.3_14.14.14
(Unlocked) XT1028 Moto G
http://waynekent.com/page6.html
I have a Moto G LTE on order, and am wondering if the various problems people are seeing are due to the file system used on the card: exFAT or FAT32. I would assume the newer SanDisk cards are formatted with exFAT. Does the flavor of Android on the phone support exFAT ?
Another issue I've found in the past with some other devices and ROM's is that if the card is formatted as exFAT, it might need be set up as a primary partition and not a logical drive (using MiniTool or some such).
But we'll see what happens when the phone & card actually arrive
As far as I'm concerned, my cards were all FAT32-formatted, both the malfunctioning SanDisk and the Samsung that worked well. Nothing to do with exFAT vs. FAT32 then.
rhyang said:
I have a Moto G LTE on order, and am wondering if the various problems people are seeing are due to the file system used on the card: exFAT or FAT32. I would assume the newer SanDisk cards are formatted with exFAT. Does the flavor of Android on the phone support exFAT ?
Another issue I've found in the past with some other devices and ROM's is that if the card is formatted as exFAT, it might need be set up as a primary partition and not a logical drive (using MiniTool or some such).
But we'll see what happens when the phone & card actually arrive
Click to expand...
Click to collapse
Exact same 2 cards ( check my previous post ) , tested on 4 (four) MOTO G LTE , 2 Samsung and a Camera and a Tablet worked only on 2 of the MOTO G LTE's + all the other non motorola devices. It cannot be the formatting or even the make of the card if it's a compatiblity issue.
DId not work with same Samsung microSD
castuis said:
I'm using this card bought thru Amazon for 17.99 ------Samsung Electronics 32GB EVO Micro SDHC with Adapter Upto 48MB/s Class 10 Memory Card (MB-MP32DA/AM)------
I have had 0 problems with it and high benchmarks, I use to use Sandisk but after multiple problems with multiple cards over they years I have completely abandoned them for Samsung and have yet to have a problem.
Click to expand...
Click to collapse
I am getting 'Removed SD card' / 'SD card removed, Insert a new one' error by using exact same Samsung 32GB EVO Micro SDHC. I could not format it by using Moto, so I did a full format in my PC, Same result. The microSD symbol is UHS-1 (one capital U with '1' inside') - matched Amazon's picture.
Try a slower card (class 6 fort instance).
My XT1045 and sandisk ultra 32gb card both arrived, and they seem to work together just fine. Android version is 4.4.3. Card came formatted as fat32. Promptly unlocked the bootloader in hopes of flashing slimkat at some point
Sent from my BN NookHD+ using XDA Premium HD app
Just got my moto G 4g delivered today and My 32gb Sandisk Ultra (which I had for 2 years in 6 different phones) won't work. looked it up, saw this thread and I'm kinda sad that I have to buy a new sd card for this when I paid a premium to have the ability to use a sd card in the first place. Nonetheless, I'll take the safer route you guys talked about and try for a lower class speed. Just ordered a samsung 32gb (not the evo model) class 6 from amazon for about 19.25 after tax. it should be here on the 25th I'll let you guys know if it's a good one to use. I knew kit kat didn't play nice with sd cards but this is ridiculous.

Samsung Evo 32GB SD Card not working?

I just got a Samsung Memory 32GB Evo MicroSDHC UHS-I Grade 1 Class 10 Memory Card without Adapter For my new Moto G 4G. I put it in, it said "SD Card removed. Insert new SD card" on the task bar. I then wiped it and tried to mount it, but it then apparently the file system didn't work. The SD card doesn't seem to work on this phone. But here's what really got me- I put it in my 3 year old HTC Sensation, and it worked 100% perfectly.
Am I to believe that a 2014 phone is inferior in supporting peripherals to a 3 year old 2011 phone?
Anyway, unless there's something I'm doing wrong I'll need a new 32GB or 16GB SD card. Anyone link me one?
MrWeavile said:
I just got a Samsung Memory 32GB Evo MicroSDHC UHS-I Grade 1 Class 10 Memory Card without Adapter For my new Moto G 4G. I put it in, it said "SD Card removed. Insert new SD card" on the task bar. I then wiped it and tried to mount it, but it then apparently the file system didn't work. The SD card doesn't seem to work on this phone. But here's what really got me- I put it in my 3 year old HTC Sensation, and it worked 100% perfectly.
Am I to believe that a 2014 phone is inferior in supporting peripherals to a 3 year old 2011 phone?
Anyway, unless there's something I'm doing wrong I'll need a new 32GB or 16GB SD card. Anyone link me one?
Click to expand...
Click to collapse
Class 10 UHS cards cause problems. Try a class 6 card.

256GB SDCard on GT-I9506/RR Rom

I got a 256GB SD-card recently. Only after purchase I bothered to check the phone specs, which clearly states that 64GB is max supported card size. Stupid, I know.
The phone sees the 256gb card, is able to read-write to it, but otherwise acts weird. Data amount saved to the card changes on every reboot, number of songs downloaded to card varies on every reboot. Either the card is faulty or its simply too big.
Noob that I am, couple of questions:
1) provided that the size is the issue, is using multiple partitions (eg split the capacity in two 128GB parts) worth trying?
2) are there differences on various ROMs on how they handle large capacity SD-cards? Currently running ResurrectionRemix 5.7.4-20161113 (Android 6.0.1)
Thanx and have a good one
SD cards support is more a matter of hardware than software. Otherwise even 2010 smartphones could run 256 GB SD cards.
I would say the card is faulty, since the phone wouldn't recognize it if it were to not supported. But don't take my word for it.
The reason why the S4 has the max capacity listed at 64 is because, at the time of its release, the biggest card was 64 GB.
256 gigs is way too high like Ow said.
Go with a type 11 64 gig memory card, I'm using a 32 gig type 1 and have to deal with errors constantly.
Partition it 4 x 64Gb using Minitool Partition Wizard.
Mungozandler said:
I got a 256GB SD-card recently. Only after purchase I bothered to check the phone specs, which clearly states that 64GB is max supported card size. Stupid, I know.
The phone sees the 256gb card, is able to read-write to it, but otherwise acts weird. Data amount saved to the card changes on every reboot, number of songs downloaded to card varies on every reboot. Either the card is faulty or its simply too big.
Noob that I am, couple of questions:
1) provided that the size is the issue, is using multiple partitions (eg split the capacity in two 128GB parts) worth trying?
2) are there differences on various ROMs on how they handle large capacity SD-cards? Currently running ResurrectionRemix 5.7.4-20161113 (Android 6.0.1)
Thanx and have a good one
Click to expand...
Click to collapse
It's likely a software/ROM issue as a friend of mine with a Note 2 has a 256GB MicroSD that runs perfectly.
The SDHX standard on the S4 can support MicroSD cards of up to 2TB theoretically.
Sent from my Sony Xperia X F5121 using Tapatalk
Kernel issue?
Try a kernel that supports exfat. I have one on an S3 mini running CM 12.1, and I am using a 128gb microsd with no problems.
Can anybody confirm a 256GB card works? It should since my 32GB works as exFAT and if the last post says 128GB is also working, that would suggest all sdXC would work, no?
I got a 128gb (micro sdxc samsung evo plus) on my galaxy S4 I9505 and runs like charm.
I'm sure if it was 256gb would run with no problems as well.
So the problem is not the card capacity, that's for sure.

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