Hey guys, im having a weird issue... phone has worked fine for the past few weeks, all of a sudden I lost connectivity to data. Could make calls and text just fine. I was on NK4 modem / rom stock. I updated the modem to the NKD modem, and regained data connectivity but lost phone calls and sms. I did a full restore to NE5 (full tarball) and regained everything! Phone updated itself to NK4 and i lost data again.
Any idea on how to fix this issue? Or what could be causing it? Thanks in advance guys
Update: Im still on NK4, still have no data. HOWEVER, Data does work if I am roaming.
beffjall said:
Update: Im still on NK4, still have no data. HOWEVER, Data does work if I am roaming.
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I have the exact same issue... no data except when roaming...
I contacted Sprint, was bumped up to level 2 support and they couldn't troubleshoot it, at all. They had me do all of the usual (reboot, battery pull, factory reset, blah, blah, blah).
I've flashed back to stock in Odin after wiping with still no luck.
This is getting very aggravating. Any help would be appreciated.
Your issue probably lies in this post here https://community.sprint.com/baw/mo...sprint.com/baw/api/core/v2/discussions/183846 as numerous others are experiencing this aswell and Sprint is saying that it will be fixed when Lollipop is launched on the 26th of January
Try odining NE5 modem. Other is going back to NE5 and install a custom recovery and the phone won't be able to take the OTA to NK4.
Sent from my SM-G900P
Related
I was running the latest stable version of CM10.1 on my GS3 and all was going well until someone sent me a text message and I tried to respond. I was greeted with the error of message not sent. I attempted to text someone else to have the same error. Attempting to call someone will just hang and eventually say call failed.
I thought it was a radio issue so attempted to flash different modems but had the same result. So I restored my previous rom Beans 11 that was working after wiping and the same issue. Data works perfect, but voice and text does not. I searched and odin'd back to stock VRLG1 and entered *2767*3855# in hopes of that fixing the problem, again no voice/text.
Any suggestions further help? I don't know what else to try!
*CM10.1 was working fine, and then calls/texting stopped but data continued to work without trouble.
*IMEI seems to be intact
*Flashed backup of known working rom and issue still persists
*Flashed back to VRLG1 and attempted *2767*3855# as per another post to no avail and this is where I sit.
Same thing. Installed jellybeans 12 now I can't call or text. Prior text was hit and miss some days....restored stock rooted image flashed other Roms....no help. Dialed the ** number....so screwed. Ayneegry should have backed up my few several times. No idea what to do.
Sent from my SCH-I535 using Tapatalk 2
When you say "Data" do you mean wifi or 3g/4g? If you have no phone/text/3g/4g then it's probably your imei. Check under phone settings, see if it's gone. If it's gone you gotta restore, do a search.
If you have 3g/4g then I don't know what the problem is. Sorry, just trying to help
Odin back to ICS and reprovision your phone by going into the dialer and typing *2767*3855#
rgrossie - data as in 3G/4G works no problem... phone showed IMEI still there but followed a thread to restore it anyway to make sure that wasn't the issue...
Edgehood -- I've tried that, and that's where I currently sit, stock ICS with 4G data but doing the re-provision doesn't seem to fix anything -- occasionally a text will slip through, but I'm unable to reply
astrocity said:
Same thing. Installed jellybeans 12 now I can't call or text. Prior text was hit and miss some days....restored stock rooted image flashed other Roms....no help. Dialed the ** number....so screwed. Ayneegry should have backed up my few several times. No idea what to do.
Sent from my SCH-I535 using Tapatalk 2
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Click to collapse
I hear ya, if I can't figure out what's up, I'll end up having to go back to verizon and see what I can do... It was out of the blue, everything was working and then suddenly it just stopped. Happened on a flash that was a little over a day old, so who knows.
Check Mobile network
I have thiss problem happen occasionally when I flash custom roms. Look under your mobile networks, see if either CDMA/SIM is checked or NV. If NV is checked switch to CDMA/SIM and then reboot. That seems to fix that problem most of the time.
Edit: After some tests found out this doesn't always stick, but I did find out that after switching from NV to CDMA/SIM turn on airplane mode so the radios are tunred off, wait a few moments, then turn airplane mode off. That worked more consistently than restarting it.
MrRevesz said:
rgrossie - data as in 3G/4G works no problem... phone showed IMEI still there but followed a thread to restore it anyway to make sure that wasn't the issue...
Edgehood -- I've tried that, and that's where I currently sit, stock ICS with 4G data but doing the re-provision doesn't seem to fix anything -- occasionally a text will slip through, but I'm unable to reply
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Did you ever fix this? I currently have the same problem and have no idea what to do.
i had the same problem but a imei/efs restore fixed it. My imei was not missing but data worked and not calls or text. Changed sim and still same, even odined back to stock and unlockex and rooted no luck restored nandroid no luck. Then restored synergy imei/efs backup and good to go. Hope it helps.
Cruzin' tha Galaxy SIII via Obsessed Rom / "INAPPROPRIATE" Kernel
I had the same issue two days ago when I flashed to the latest MIUI Rom. Here's how I fixed it.
Go into settings, mobile networks, make sure subscription is set to SIM. After that open the phone, type *#*#4636#*#* make sure it's set to LTE/CDMA/AUTO
Reboot phone and all should be well.
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
If you Odin back to the original stock unroofed ROM, you'd have to take all the ota Verizon updates to vmf1. Then reset your phone.
Pain in the a$$ but has always worked for me. I had same problem running carbon.
I read in another post that Odin back to root66, them reset your phone would work too.
Sent from my SCH-I535 using xda app-developers app
My wife's S3 went haywire this morning. Out of the blue, it lost voice and data. The phone was on Synergy, an older version, for quite awhile when this happened. I reset the IMEI, nothing. I Odined back to stock, and now everything is working, except it has the triangle above the signal bars, meaning it thinks it is roaming. I've tried everything I can think of. Wiped data multiple times, reformated through ODIN several times, it still comes up with the triangle. How can I reset this so the phone doesn't show roaming?
I never had that problem but I did have a problem with the phone not going into roaming. I also tried everything even got a new sim card didn't help. Then I did a factory data reset from the settings instead of TWRP and as soon as the phone rebooted I was able to use it in Canada. Now I understand that you're having the exact opposite problem but have you tried to do a data factory reset by going into settings then backup and reset . That might help. I mean I have done a data reset in recovery but that didn't work.
Sent from my SCH-I535 using xda app-developers app
Interesting. I'll give that a try.
Nope, it didn't work. I'm at a loss. I figured reverting to stock would have corrected it, but it hasn't.
I was up late trying to get this working. It remains stuck in roaming. I guess that's an improvement from having no mobile connection, but I could still use some help. Here are things that I've tried.
Odin to stock. it boot looped. I had to flash the TWRP recovery chain and clear cache before it would boot.
Odin to JB.
Flash latest synergy.
Repair IMEI. It was incorrect when the issue first happened, but now it is corrected.
changed the settings from global to LTE, and other various tweaks.
Something I noticed is that most of the APNs are greyed out under Mobile Networks. Only EHRPD - Verizon 800 and EHRPD - Verizon Internet are selectable. This is not the case for my phone. They all are selectable. I have a feeling this is where the issue lies, but I have no clue how to fix it.
Try to reprovision the SIM
The dialer doesn't do anything when I try using the code *2767*3855# Does it not work after upgrading to JB or must I revert back to stock?
Yes revert back to I believe it's G1/G7 I believe it's something like that
Sent from my SCH-I535 using Tapatalk 2
Kind of long, but it's just a difficult explanation, please read and try to help me. Thank you.
Okay, so I have a really weird problem, and I can't seem to fix it at all. I rooted my T-Mobile Galaxy S4, and had no problem with data loss, then I flashed Darthstalker, and everything went fine and it flashed but then I noticed that whenever I shut my screen down when I was on anything other than E or 4G LTE, the phone would lose network signal, but what was weird is that I could still receive texts and phone calls. In order to get the signal back though, I had to go change the data type, and then change it back to normal.
So, then I read that wiping the Dalvik and the regular cache would fix it, and it didn't. Then, I also tried flashing a different ROM (Wicked v9.1) which also didn't fix it. So, I flashed the stock firmware and just got rid of the root and the problem was gone. I even tried rerooting and just installing only Wicked first just to see if maybe Darthstalker corrupted something. But, it still had the same issue, so I just went back to stock again.
Can someone please help me fix this? I've looked everywhere and I can't really find anything to help me out with this.
Thank you in advance.
So a week ago I did a fresh install of Lollipop via the factory image for LRX21O, rooted it, and installed Franco's kernel #68. Everything worked great until yesterday as it seems I've lost all mobile data connectivity. I can still make phone calls and text messages, but data is a no go when mobile. So far here's what I tried:
Made sure the APN was Correct
Cycled Flight Mode
Cycled Power
Pulled & Re-Installed SIM Card
Cleared the Cache
Factory Reset
Re-flashed Stock Kernel
Flashed Android 4.4.4 Radio
Re-Flashed Lollipop Factory Image
Restored Previous known working install of Android 4.4.4 via TWRP
Made sure there were no billing issues with my carrier.
Anyone have any ideas? I'm especially concerned and convinced its not specifically a Lollipop problem (though that doesn't mean it didn't cause it) since it did not restore functionality when I flashed back KitKat. I've never used 3rd Party ROMs on this phone, only rooted stock. My carrier is SimpleMobile.
Ron Overdrive said:
So a week ago I did a fresh install of Lollipop via the factory image for LRX21O, rooted it, and installed Franco's kernel #68. Everything worked great until yesterday as it seems I've lost all mobile data connectivity. I can still make phone calls and text messages, but data is a no go when mobile. So far here's what I tried:
Made sure the APN was Correct
Cycled Flight Mode
Cycled Power
Pulled & Re-Installed SIM Card
Cleared the Cache
Factory Reset
Re-flashed Stock Kernel
Flashed Android 4.4.4 Radio
Re-Flashed Lollipop Factory Image
Restored Previous known working install of Android 4.4.4 via TWRP
Made sure there were no billing issues with my carrier.
Anyone have any ideas? I'm especially concerned and convinced its not specifically a Lollipop problem (though that doesn't mean it didn't cause it) since it did not restore functionality when I flashed back KitKat. I've never used 3rd Party ROMs on this phone, only rooted stock. My carrier is SimpleMobile.
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Click to collapse
Maybe you need to contact your carrier?
You're not alone, I'm having the same problem since going to 5.0. I use Red Pocket on AT&T's network. Can't get mobile data working at all. Contacted Red Pocket and they reset my data on their end but still a no-go. Wi-Fi fine, calls and SMS fine. MMS, like data, doesn't work.
I guess I'll pick up another MVNO card to make sure it isn't still Red Pocket's issue. I have another SIM, but unfortunately my T-Mobile card, which is usually in a Lumia 1520, doesn't work for data on the Nexus 5 because that is on their blocked list of phones (stupid carriers).
My Nexus 5 suddenly has no signal today, but WIFI is working (my nexus tab has a cell signal so its not a network issue.)
was using CM12.1 (5.02) tried the following:
reboot (many times)
did a factory reset/wipe
flashed a new CM rom (Euphoria 1.1)
hit *#*#4636#*#* and checked the radio is on
popped the back and cleaned the antenna contacts
None of the above worked, now I'm wondering what to do next...?
Any suggestions would be gratefully appreciated.
sleepingsword said:
My Nexus 5 suddenly has no signal today, but WIFI is working (my nexus tab has a cell signal so its not a network issue.)
was using CM12.1 (5.02) tried the following:
reboot (many times)
did a factory reset/wipe
flashed a new CM rom (Euphoria 1.1)
hit *#*#4636#*#* and checked the radio is on
popped the back and cleaned the antenna contacts
None of the above worked, now I'm wondering what to do next...?
Any suggestions would be gratefully appreciated.
Click to expand...
Click to collapse
Flash factory images.
Sim card issue?
Turn off airplane mode lol
sleepingsword said:
My Nexus 5 suddenly has no signal today, but WIFI is working (my nexus tab has a cell signal so its not a network issue.)
was using CM12.1 (5.02) tried the following:
reboot (many times)
did a factory reset/wipe
flashed a new CM rom (Euphoria 1.1)
hit *#*#4636#*#* and checked the radio is on
popped the back and cleaned the antenna contacts
None of the above worked, now I'm wondering what to do next...?
Any suggestions would be gratefully appreciated.
Click to expand...
Click to collapse
Do you have an IMEI (Settings>About phone>Status)?
IMEI is present
Airplane mode is off :silly:
Sim card is fine, I tested it in my old i9300
I guess I will go factory image later today and see about that.
Thx so far.
Well it appears the fone is dead...
I restored a factory image (4.4.0)
Still no cell signal.
Going through the updates 4.4.2 > 4.4.3 etc, but I doubt its going to make a difference.
Bought in 2013... I hope (but doubt) I can get it fixed under warranty
sleepingsword said:
Well it appears the fone is dead...
I restored a factory image (4.4.0)
Still no cell signal.
Going through the updates 4.4.2 > 4.4.3 etc, but I doubt its going to make a difference.
Bought in 2013... I hope (but doubt) I can get it fixed under warranty
Click to expand...
Click to collapse
It's not enough to restore factory image. Try to flash completely stock. http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
Sorry for my wording, I went completely back to stock and unfortunately it did not fix the issue.
It is still covered under warranty and with the stock restore its is now ready to be sent back.
Back to the old i9300 for now!
sleepingsword said:
Sorry for my wording, I went completely back to stock and unfortunately it did not fix the issue.
It is still covered under warranty and with the stock restore its is now ready to be sent back.
Back to the old i9300 for now!
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Click to collapse
After you flash back to stock, what steps are you taking when setting up the phone again - are you restoring app backups and stuff? I had this same problem, when I restored as new and did not use the google backups, my radio/mobile network returned.
I dint bother setting up my accounts or restoring backups as I expected it not to work.
I did not want to bring unforeseen things into the mix.
Restored 4.4, made sure it was unrooted and the tamper counter was reset. locked the bootloader.
Then skipped the google account part, only added wifi password. Then went through the system updates.
sleepingsword said:
I dint bother setting up my accounts or restoring backups as I expected it not to work.
I did not want to bring unforeseen things into the mix.
Restored 4.4, made sure it was unrooted and the tamper counter was reset. locked the bootloader.
Then skipped the google account part, only added wifi password. Then went through the system updates.
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Click to collapse
Mine did the same thing (worked for phone/texts but not mobile data), and in my searching there seems to be a related fix having to do with APN settings, but those are only accessible in settings, under mobile network, if you have a specific carrier.
Try searching around here for "APN XML" or "APN update" and you'll find steps on how to check/fix. Hope that helps.