Hi guys, I'm a tech at Sprint of recently and I had a customer come in several days ago with a GS5 with its fingerprint scanner getting an error message prompting the user to restart the device every time we tried to access the it from the settings. Also it doesn't work when trying to unlock through the lock screen forcing us to use the alternative password. The phone is on 4.4.4 right now. Not sure if its nk4 or not.
What we tried:
factory wipe
flashing 4.4.4 nk4
I haven't found much documentation about this issue on the internet. Any help will be appreciated.
Related
Quick story: bought used phone on craigslist with good esn, brought it home, (DID NOT do my research about samsung account lock beforehand)...did a factory reset, previous owner does not have samsung account information to give me., and won't take back the phone. I've been messing with it for 2 days and about ready to sell it on ebay or buy a used motherboard....
After the initial factory reset it booted to setup normally, after a few failed attempts at the samsung account lock username and password, it rebooted. Now the phone is stuck in a boot loop, it reboots after about 30 seconds, after just enough time to select a language in setup
I can get to download mode but it shows "reactivation lock: on" First tried clear cache partition, and a few times factory reset.
This was as a result of just a factory reset not flashing any firmware or anything.
This is phone model g920v (VZW) running 5.1.1 OG5
LMY47X.G20VVRU3OG5
I can boot to download mode and android system recovery just fine, and the phone will not reboot, but no matter how many times I have tried factory reset, reboot, wipe cache partition, etc, no change, still reboots after 30 seconds of setup.
I tried flashing G920VVRU3BOG5_G920VVZW3BOG5_G920VVRU3BOG5_HOME.tar.md5 with odin 3.10 (not successful with odin 3.09), odin 3.10 was successful, but no change, still stuck in boot loop. checked md5, tried again with same file downloaded from a different source...
Also tried messing around in sidesync, VZW software upgrade assistant, and even kies with no real luck. I am not concerned with root, but hesitant to flash anything other than the OG5 version that is on there now. Just want to get to the point where I can try some of the "samsung account bypass" tricks I have read about like here: http://forum.xda-developers.com/verizon-galaxy-s6/help/bypass-samsung-reactivation-lock-t3250282
Any details I left out? PLEASE ASK, I will happily clarify. I have searched the forum extensively and consulted google.
ANY INPUT VERY GREATLY APPRECIATED as to what steps I should try next. Thank you
Have you reached out to Samsung? Better yet can't the seller just remove the reactivation lock from his account? That should be the first thing the seller should have done prior to selling it. If he doesn't know his Samsung login info HE need to call them...very irresponsible on his part.
Sent from my SM-G920V using Tapatalk
The seller would need to figure out what his Samsung account is. otherwise it's basically a brick.
I appreciate the responses, however, I am not willing to give up yet. I believe if I can get past the reboot/boot loop issue, I can bypass the samsung account lock, as other people have confirmed on the g920v, in the link I posted above.
the seller told me that it was a phone he bought used, and it had the previous owner's samsung account info attached. The seller will not help me, and I do not have the email address or any way to contact the owner before him. Being craigslist, I do not have any leverage for a return to the seller, etc.
I have not tried contacting samsung.
I am planning to try to flash OG9 version next using odin. Then I will try to flash the newest version, OK7
After that I will try to update with kies. If that doesn't work I will try to take it to best buy samsung experience center and see if they can flash anything...
Are there any bootloaders/ custom recovery that I should consider looking into, anything that I may have missed? for 5.1.1? twrp?
Again, thanks for your help, any advice or links to relevant posts or info would be VERY greatly appreciated. Thank you!
From my understanding (while limited) no amount of flashing will remove the Reactivation lock. It's designed to be just that, a lock, that prevents someone who stole the phone from using it.
KIES does not work on the S6, you have to use SmartSwitch instead.
Samsung can't do anything for you.
Hi all,
Tried figuring out how to unroot the note 7 but no luck
samsung plus is detecting it and i cannot download updates
I only rooted so i can unlock the phone
any help?
SOLVED:
http://forum.xda-developers.com/sprint-note-7/how-to/sm-n930p-stock-odin-firmware-t3444733
Launched ODIN and did only AP first, phone crashed and had a strange error screen. Then did the other three and the phone asked for a factory reset then started working.
The unlock STAYED
The device is able to get updates and everything seems to work fine including Samsung Pay
Only issue is that the hotspot does not show in the settings at all. All hotspot apps fail.
Also, does anyone know if the unlock will hold after returning to stock? Considering it's probably a soft unlock.
I want to be able to use all samsung services normally. as well as download updates and install them.
Thanks!
Hi there I've been away from rooting for a bit and i have been trying to root a broken s7 edge more recently. Its got 6.0.1 stock on it. It all works except the volume up button. I seem to be able to access the phones files and sd card in windows. I can also flash 6.0.1 it seems by forcing it into download mode. But its still stuck on FRP and i can't find any way to unlock the bootloader to install custom software. I've been trying all the tutorials i can find but none work. Is this Samsung patching these security holes and so they no longer work? The password Is unknown for the Google account and it's not blacklisted or anything like that I've not used the SIM in any tutorial though. So is this doable or is it impossible at present? It all seems a lot more secure since my last root :s Thanks
Mumraa said:
Hi there I've been away from rooting for a bit and i have been trying to root a broken s7 edge more recently. Its got 6.0.1 stock on it. It all works except the volume up button. I seem to be able to access the phones files and sd card in windows. I can also flash 6.0.1 it seems by forcing it into download mode. But its still stuck on FRP and i can't find any way to unlock the bootloader to install custom software. I've been trying all the tutorials i can find but none work. Is this Samsung patching these security holes and so they no longer work? The password Is unknown for the Google account and it's not blacklisted or anything like that I've not used the SIM in any tutorial though. So is this doable or is it impossible at present? It all seems a lot more secure since my last root :s Thanks
Click to expand...
Click to collapse
Try this for bypassing Factory Reset Protection(FRP)
https://www.progeeksblog.com/bypass-factory-reset-protection-on-samsung-devices/
Or this
https://www.xda-developers.com/rootjunky/
As for rooting the device, there aren't many methods that work on lollipop and newer firmwares other than maybe trying Kingroot and Kingoroot or flashing TWRP(not an option for you since you have a locked bootloader) for your model number then flashing Super or Magisk.
I DO NOT PROVIDE HELP IN PM, KEEP IT IN THE THREADS WHERE EVERYONE CAN SHARE
Hello, I have a galaxy S8 with FRP lock currently. It has 7.0 running. This is a Verizon Galaxy S8 (G950u). Here is the (g950usqs2bql1) software with the bootloader (g950usqu2bqk5). My problem after doing much research is that all the ways to get around the lock are being blocked by the updated firmware. The bluetooth hack won't work since there is no options to access or turn it on. Heres the biggest problem, once I've gotten into DrParser mode, Since this is a Verizon phone, NONE of the secret codes will work with it. Most of the videos and tutorials states I cannot downgrade from where Im currently at with my firmware, and since I cannot gain access to turn on debugging mode, I have no access to use ADB software of the desktop. Now I have access into the whole phone, and have downloaded multiple APK's for entering debugging mode, but still says access denied when trying to bypass. I've also downloaded numerous APK's to bypass FRP without success.
My question is: Is there another way around this without using Drpasser Mode, or the bluetooth method? I might mention I've also logged into my gmail account within the device and when prompted to log into previous owners device, I can use my log in information (which it accepts) and then it will go right back to the menu stating log in with previous owner credentials. PLEASE HELP!
I am still a noob (which Im a pretty fast learner), just need STEP by STEP instructions please. Thanks for any help or advice. :fingers-crossed:
Hi All
I have an S7 Exynos with latest Magisk installed and everything has been working flawlessly till I decided this early morning, for not any particular reason(except my increasing amount of grey hair ), to lock the "developer options". I think I have done the same maybe a couple of years ago though cannot remember how I had solved it.
Obviously my phone was instantly locked.
Would someone be able to link a good working solution with being able to keep data and apps? I am a bit desperate as my work is starting again tomorrow.
Thanks a lot.
look at frp bypass
Costum binary blocked by FRP lock is a protection, whene you do a factory reset from recovery. the only way you get this message is with odin.
this one works for me on s7, s7 edge and s6 tab
Thanks @Dagobert
I will have a look at it now and see if it is not too scary. See my S7 FRP
kiwigi said:
deleted as repeated post
Click to expand...
Click to collapse
Do you have acces to the phone?
kiwigi said:
deleted as repeated post
Click to expand...
Click to collapse
If you have acces to the phone then backup your data do a factory reset. Then you can flash whatever you want. Frp lock is a google protection with a google account. Whene you do a factory reset from settings you wipe the frp.
What is Google FRP?
FAQ for Samsung Mobile Device. Find more about 'What is Google FRP?' with Samsung Support.
www.samsung.com
I have access to the phone via PC/Odin only. No booting as per image above. I wand to keep Data and Apps
I assume I have to flash stock with home csc to be able to enter the phone again? Then root again, if I so wish?
Yup. Maybee a long shot but try Flashing your former firmware with Odin, using HOME_CSC. I think thats the solution
More info on that in this topic
Help! How to flash without losing data?
Good day! My phone got stuck on breathing Samsung logo after my phone updates. Now the only option I have in mind is to restore factory data. But I have some important files in my phone that is very essential in my work. I know I have read that...
forum.xda-developers.com
hmm., done the flashing with the files plus home csc and it asks for password, which I have entered without success. I know the password and it justs does not accept it.
See the factory reset warning and the FRP lock still being on now.
I'm desperately trying to avoid wipping data and apps.
edit: unfortunately I had to format/reinstall as I could not find a workable option.