just received my OPO and random reboot on first boot - ONE Q&A, Help & Troubleshooting

I just received my brand new OPO , turned it on and in process of the setup when it is scanning for W-Fi the device rebooted.
The software it came with was 33s, is that a common issue with this software version?
I have already updated to 44s and have been using the device now under testing, rooting, downloading apps and playing with the device and didn't encounter any random reboots till now.

Related

Still Reboots in Marshmallow

Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
Treizez34 said:
Has anybody been running into their phone rebooting with Marshmallow? Mine is still doing it. Already tried re flashing and clearing cache.
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Click to collapse
I am having the same issue. Random reboots.
I already install the 6.0 three times. one sideload and two fresh installs (full wipe + factory images). I even tried to roll back to lollipop and then update again.... same problem =(
device:
Nexus 5 - 32gb international + moto360
Sorry for my English.
I have the same problem with the Nexus 5 32GB D820.
Marshmallow clean installation ran smoothly yesterday, today began to randomly reboot.
I tried to make a factory reset and left in a bootloop.
I had to re-flash the factory image.
Let's see if it happens again.
Likely defective power button
My nexus 5 32gb is also randomly rebooting on android 6.0
The same problem with D821 16 Gb. 4 times clean installation. 1 time step-by-step installation for each part of factory image - no result. Random reboots.
There is no random reboot software bug, only faulty key
GR0S said:
There is no random reboot software bug, only faulty key
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What do you mean with faulty key? Faulty like hardware or faulty like software? Cause I have my Nexus for 1,5 years and had never problems with power button at all. The problem comes only with Marshmallow.
---------- Post added at 07:22 AM ---------- Previous post was at 06:47 AM ----------
So, there is no full restart. If you press the power button for 10 seconds, the phone will restart and you'll hear a little vibration and see "Google" logo, after that Marshmallow animation appears. Faulty key can only cause full restart effect. But in Marshmallow I have only the shell restarts, i.e. the phone restarts with Marshmallow animation (not with vibration and "Google" logo) and this lasts 3-5 seconds. This is definitely software bug.
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
beekay201 said:
Are we talking about M, flashed with fastboot, and almost no user apps installed and no mods (root, custom kernel, etc)?
Because if we are, there are no random reboots.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Exactly. Flashed with fastboot, no mods, no root, no any customs. Only user apps. But you are right. I'm testing all my apps and I've found 2 weather apps. They probably caused the reboots. I'm not sure about it, cause I'm looking into all my apps.
its not a defective power button.
I roll back to lollipop and the random reboot stopped.
I did another try with marshmallow, this time with sideload installation and full wipe after. At the beginning i get two random reboots, but now it seems to be ok. no more random reboots.
SOLVED. The problem was caused by Weather Live application (https://play.google.com/store/apps/details?id=com.apalon.weatherlive). With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
dr_stevens said:
SOLVED. The problem was caused by Weather Live application. With first installation of Android M I noticed that the app shows error message. Now, when I know cause and effect, I read feedbacks in Play Market and see other people reports crashes in Marshmallow with this app. So, if you have random restarts in Android M and Weather Live app installed, then try to delete it and wait if system will be stable.
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Click to collapse
I found the same issue. I'm a registered user of Weather Live, but I've found that the app is causing numerous crashes after I upgraded my Nexus 5 to Android 6 ( Marshmallow). I ran a bug report and searched it for 'FATAL EXCEPTION:', I can see that everytime there is a crash, one of the threads affected belongs to Weather Live. What I then get is a restart of the User Interface, so it goes into the 'android' animation you normally see on boot. The phone stays up because the System Uptime is not reset.
I've uninstalled the app for the moment to see if that cures the issue.
i am experiencing random reboots with my Spice Dream Uno and ended up in this forum while searching for my cause. first i thought its my device got hardware issue but it never happened before in lollipop or kitkat. it seems just like a possible hardware fault too and phone will be in bootloop , then cant even power on the display(backlight flluctuates,with black screen). when i pull the battery and reinsert after few minutes the phone starts normally. seems like Marshmallow has critical campatibility issues with some applicationsThe crash never happens in same application for me.And i have no roots ,customs etc..Came to 6.0 via OTA from lollipop.
My device dont have any issues upto now(its been an year).
I've been noticing it with a very minimal base of packages. Seems to only happen shortly after waking from deep sleep so I highly suspect doze. The phone will be fine... you set it aside... it enters doze deep sleep... phone wakes, you unlock... then bam, reboots, and enters boot loop at the Google splash screen. I've already done a factory reset, will be attempting a fastboot reflash with the new November system image today.

[Q] My phone doesn't reboot after an update, i have to manually put it on..

Hello fellow xda-ers,
I have a OnePlus One, but i cannot seem to update the phone.
What is the exact problem?
- there is a system update ready, so i download the update and it asks me to install and then it tries to reboot
- the phone shuts down and doesn't reboot, i have to manually turn the phone off which makes the update sequence stop.
- the phone tells me again theres a update, but it doesnt reboot after it shuts down.
- even just giving the phone the command to reboot, just shuts the phone off and the phone doesn't reboot.
What did i try?
- via oneplus toolkit (mac) i flashed it to stock default, but still the problem persists.
- i flashed a 5.1.1. firmware straight from cyanogen mod, but still the problem persists.
- i flashed a custom recovery (while unchecking the update cm recovery), but the problem still persists.
I don't know what to do... Anybody have advice? It would be much appreciated.
I am pretty aware of what to do and not to do, i have been flashing phones since the iPhone 3gs. But this is just odd.
I was having similar problem. Except mine was booting into the bootloader. From there I tried to manually install the update. It kept failing so I gave up. Then about a week later (today) I let it try to install and it seemed to be working, except when it finally booted back up, it had completely wiped my phone!!! Now I'm midway though reinstalling all my apps and it gives me the "There's an update available for you phone". So apparently it didn't even update in that process.
I've got the exact same problem here.

Debugging J7 Prime Restart issue

Pardon for a long story but someone gave this Samsung J7 Prime(SM-G610F) to me with an issue "An Error Has Occurred While Updating The Device Software". So I gave Samsung Smart Switch a try sadly they removed the Initialize option and old version don't seam to do what it suppose to do so I wen to a traditional Odin flashing. I then look for a stock rom for the phone that I think is the right one. Started with android 6 MM region pakistan and flashing went well. I was able to use it for a good hour or two until I notice it restarted by it self, then it keeps doing it 10-20 seconds after booting up. I though its the firmware I'm using so I went and look for Oreo version this time I region india (I don't know if region matters). So I flashed it again and tested the device again. I'm still able to use it for a good while till it restarted again. I then keep testing it to see what may be causing the problem. I notice that when the WIFI is on it just crash the phone to reboot so as soon as the phone reboots I turned the wifi off and it didn't crash anymore. I then factory reset the phone cleared everything, wipe cache then installed benchmark tools first. Thing I notice is it crashes when Google Play store is trying to install or download something. I tested it a couple of times to see when it crash and it does crash when downloading or installing something. I was still able to install 3Dmark and run it with wifi off. It completed the test without crashing so it couldn't the processor issue. I then look for another rom and tried flashing it. This time I had issue with it failing at system.img even if I use recent rom that worked. I then keep trying till flashing TWRP worked and flashing the rest of the rom is fine again.
What bothers me is why doesn't it crash during the first couple of hours. I've search similar issues and they say it may have been and app issue. I've already disabled bunch of app but nothing changed. Run the phone in safe mode but this time instead of crashing and rebooting right away it freezes for a few seconds. I suspect if google play or something being an issue since I've tried disabling it and it didn't crash for a couple of hours. Looked for allot of related thread but none of them seam to solve my problem.
I suspect either its the rom that I'm using and it can only be fixed by using the original rom, or its having a memory issue but don't know how to pin point it. Anyone can suggest on how I can debug this? I'm used to debugging things in real time and my knowledge with android is a quite slim but as a programming understanding the errors won't be a problem. I hope.
Edit: Hmm. Does copying kernel log with TWRP work or the kernel logs get overwritten every time the phone reboots? Because I see the kernet logs but don't see anything failing except for something saying SHUTDOWN but I don't think thats it. :S
Still no reply. :S I think its /system dismounting it self while doing a write operation. but it doesn't trigger until a certain amount of time after the phone is flashed or factory reset. I have to go to recovery and mount system back but that only happens on marshmallow. over version it remounts it self after the random reboot. After factory reset I'm able to install COD mobile and play a couple of match. after a long while it just decides to reboot.
I also tried z3x and after reading PIT from phone OK. the phone just reboots and flashing completes without it doing any flashing.

December update restart

1. december 2020, version N985FXXS1ATK1
I updated the phone on 7. December around noon, and after the update the phone keeps rebooting.
After it boots up, it seriously laggs. It then shows the notification "finishing system update" which after it reaches around a fifth of the progress abr, the phone reboots.
But it is not a real reboot, it only shows the Samsung logo for a couple of seconds and jumps back to the home screen, lags again and the notification starts from the beginning.
The phone's uptime is aorund 15 seconds before it reboots. This was a standard OTA update, no bootloader stuff, no nothing.
I'm taking it tomorrow to store.
I've tried:
- reseting network data
- wiping cache from the boot menu
- booting into safe mode
No difference.
Has anyone else experienced this, or has any advice?
got the same update but no such issues. let them fix it in the store
Dud motherboard if you have exhausted all software troubleshooting options. Had a sm-n985F with similar issues. Random reboots.
Limeybastard said:
Dud motherboard if you have exhausted all software troubleshooting options. Had a sm-n985F with similar issues. Random reboots.
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Click to collapse
Does not have to be motherboard issue.
updates through OTA can get corrupt/damaged so your update mostlikely got this so it reboots all time.
Try reinstalling your phone via smart switch app on pc or ODIN and see if problem remains.
If it stops then it was due to corrupt/damaged files in update via OTA.
Jake.S said:
Does not have to be motherboard issue.
updates through OTA can get corrupt/damaged so your update mostlikely got this so it reboots all time.
Try reinstalling your phone via smart switch app on pc or ODIN and see if problem remains.
If it stops then it was due to corrupt/damaged files in update via OTA.
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Click to collapse
Hence why I mentioned if you have exhausted all software avenues.
I took it to the store. They flashed it and now it works with the latest update. Like you said, it just got corrupt

J700m rebooting problem

yo guys!
So, months ago I flashed a custom ROM on my j700m, it was EnigmaUX, it worked fine for quite a long time, but I had a issue with it that bothered me: sometimes, when the phone rebooted, it just wont accept my pattern and kept saying it was wrong until I rebooted the phone again. With that in mind, I decided to flash a new ROM to try fixing this problem, I flashed the NOUGAT 7.1.1 - SE 8.5 & GAMING and along with the previous issue I had, I also got a new one: my phone kept rebooting randomly, sometimes the system wont even start back, I had to remove the battery in order to start, it's like the phone reboots in the middle of the start process. My next attempt was to flash the stock rom, which is: J700MUBU2BRC2, and the problem is still happening. The pattern bug stills happens too, that's the weird thing, I removed the ROM and I still have the same glitch... like it was not completely removed.
Does anyone have any ideia what's causing that?

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