Broken Google Hangouts Dialer - Nexus 5 Q&A, Help & Troubleshooting

During some upgrades to Lollipop (5.0.1) and the newest Hangouts (2.5.816xxxx) and Hangouts Dialer (0.1.816xxxx), something got broken and I was stuck in this endless loop of error messages with the Hangouts Dialer.
"Phone calling is not supported for this account with this version of Hangouts."
Annoying! I had some issues with a Google Voice number, my cell number, and all the "seamless" integration Hangouts offers across all my devices.
To fix it
go to hangouts
hit the three lines in the top left
select settings
choose your gmail account
go down to Account under "Phone number confirmed"
reconfirm your number(s)
and that sorted out my Google Hangouts Calling feature.

Related

Urgent help with Google Voice needed please

Hello, coming from the EVO, and now the awesome Nexus-S 4G, I am used to the stock Visual Voicemail that Sprint provides on the EVO's, and with the Nexus I just setup Google Voice. Some issues and questions please.
- My texts are going to the Voice app, not GO SMS anymore ? I only want texts using the GO app, not Google Voice.
- It seems I did use Google Voice like a year ago, and I have a boatload of message popping up from last year, how do I delete all these old voice mail messages ?
- Is there a way for the little Voice app icon, to display a # next to it of unread messages ? Like if I miss a text message it will show a little number 1 at the top corner of the app icon of how many missed texts I have, can the voice icon show that too ?
UPDATE;
I logged into my Google account on my computer, found the settings options, but some things still seem strange ?
My text messages are still going to Google Voice, and not even showing up in my GO SMS text app at all, or even the stock Android messaging, they are only going to Google voice ? I did log into my gmail account on my computer and disabled texts, but it didn't seem to take ?

Google Voice integration with Hangouts on iOS?

I use google voice as my main number. (Good thing too as my iPad has become my phone while I work on fixing mine.) Since it's my main number I have the Google Voice app on my iPad Mini. I opened it up and saw a message saying that I can now receive my Google Voice SMS in hangouts. I tap the launch hangouts button, it opens hangouts, asks me to sign in, and nothing happens. I don't see any of my GV messages nor can I send an SMS. I haven't heard any news about this. Even a Google search returned nothing. I've attached a screen shot. Am I the only one seeing this?
welsh.nick said:
I use google voice as my main number. (Good thing too as my iPad has become my phone while I work on fixing mine.) Since it's my main number I have the Google Voice app on my iPad Mini. I opened it up and saw a message saying that I can now receive my Google Voice SMS in hangouts. I tap the launch hangouts button, it opens hangouts, asks me to sign in, and nothing happens. I don't see any of my GV messages nor can I send an SMS. I haven't heard any news about this. Even a Google search returned nothing. I've attached a screen shot. Am I the only one seeing this?
Click to expand...
Click to collapse
I am seeing this too but it does nothing. No hang outs update in the App Store. No additional options in either app.
welsh.nick said:
I use google voice as my main number. (Good thing too as my iPad has become my phone while I work on fixing mine.) Since it's my main number I have the Google Voice app on my iPad Mini. I opened it up and saw a message saying that I can now receive my Google Voice SMS in hangouts. I tap the launch hangouts button, it opens hangouts, asks me to sign in, and nothing happens. I don't see any of my GV messages nor can I send an SMS. I haven't heard any news about this. Even a Google search returned nothing. I've attached a screen shot. Am I the only one seeing this?
Click to expand...
Click to collapse
You have to first enable the functionality in gmail. It seems that unfortunately, you have to do this on a desktop.
1. Log in to gmail in a browser.
2. Click on the hangouts icon on the bottom left. If it is not there, it may be a camera or just a chat bubble. If this is the case, there will then be a selection near your username to "Try the new Hangouts". Go through this process. I had to download and install google's voice and video plugin.
3. Click the down arrow next to your username on the left sidebar.
4. Scroll down to the "Google Voice" section.
5. Check "Receive SMS and Voicemail in Hangouts".
Now you should be able to receive and reply to SMS in Hangouts on iOS. They show up in the "Hangouts" section. I have not yet figured out how to initiate an SMS.

Google voice and hangouts

OK..so my google voice messages and voice mails show up in hangouts. My partner's however do not. He is using a xperia z3 and has hangouts, hangouts dialer, and google voice all installed set up and signed in with the same gmail account. However within hangouts there are no settings for google voice. We have followed all instructions and searched google for an hour.. Tried uninstalling clearing catches and updating and even reverting to the first hangouts version that migrated in google voice all with no results.. Any suggestions?
No one has any answers?
It's been awhile but seems like just updating Hangouts and its dialer didn't immediately turn on the voice options. You had to wait for Google to "hit" your account, ie they activated the GV options by stages. You may have to contact somebody in GV support to fix this.

[Q] Contacts are getting messages from my number that ask "Do I Know You?"

I've got a Sprint Note5 running MOAR v2.0 OK3. I have Google Voice integrated with my Sprint account and use my Google voice number for everything. I recently switched my default text messaging app to the Samsung Messages app, disabled Hangouts for Google Voice, and connected a Gear s2 Classic smartwatch to my phone. Every time one of my contacts messages me, they get a message asking "Who is this?" or "Do I know you?" These messages do not appear in my SMS or Google Voice logs. What the hell is going on? Can anyone help me out?
UPDATE: I think I fixed the problem. I had old forwarding numbers in Google voice that I don't use anymore. I deleted them and now I no longer have the problem.

Google Voice/Note 4: SMS from 2 numbers not reaching phone

Hey everyone,
I get texts from 2 numbers on a constant basis to my google voice number and suddenly I noticed that I wasn't getting them anymore on my phone. They show up on the google voice app and on the web page just fine, but not in the default messaging app on my Galaxy Note 4, or in Google Hangouts when I switch that to be my default messaging app.
Things I've tried:
- deleting the contact and everything from google voice
- unlinking and relinking my phone via the google voice webpage and app
- hard resetting my phone
- having those two numbers message my phones built in number (works fine with both messaging, and hangouts app)
- checking the phones blocked/spam list even after a hard reset and nothing was there.
- creating a new google account with a new google voice number and linking my phone to the new account (both text messages went to my phone fine!)
I get every other text message and phone call just fine, sending and receiving to my google voice number. But these two suddenly stopped. And using a different google account/google voice number makes it work too.
I can't just use the google voice app because I need the messages to work with my car's text messaging system.
Somehow something is blocking those 2 numbers from reaching my phone though when using my main google voice account.
Any ideas besides just saying screw it and using the new number? I'd really hate to stop using my number that I've had for years.

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