Screen doesn't turn ON during active call - ONE Q&A, Help & Troubleshooting

I've a problem with any CM11 or CM12 ROMs. When I make/receive call, screen stays dark. I cannot turn it on with power button or volume keys or anything until call ends. Accidental wake up is Off. I've no problem when using ColorOS. This is making phone unusable. Appreciate help, please. Thanks.
Sent from my A0001

Sounds like an issue with proximity sensor. Mine was not functioning propperlz as well after trying color is. To fix your problem you have to flash stock images and then reflash your desired ROM.
And yes you can skip flashing recovery and userdata partition images

nchantmnt said:
Sounds like an issue with proximity sensor. Mine was not functioning propperlz as well after trying color is. To fix your problem you have to flash stock images and then reflash your desired ROM.
And yes you can skip flashing recovery and userdata partition images
Click to expand...
Click to collapse
Thanks, will try that out.
Sent from my A0001 using XDA Free mobile app

ksekhar said:
Thanks, will try that out.
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
It worked, thanks @nchantmnt

Sure

help
nchantmnt said:
Sounds like an issue with proximity sensor. Mine was not functioning propperlz as well after trying color is. To fix your problem you have to flash stock images and then reflash your desired ROM.
And yes you can skip flashing recovery and userdata partition images
Click to expand...
Click to collapse
I'm new to this, and my phone is unusable HELP
how do I do this?
thank you

blueray2009 said:
I'm new to this, and my phone is unusable HELP
how do I do this?
thank you
Click to expand...
Click to collapse
Did you recently change from KitKat to Lollipop or from Lollipop to KitKat?
Transmitted via Bacon

First we need to know what you did before. Have you flashed any Rom? Cm11 -> cm12, coloros, oxygen OS? or from 5.x base downgraded to a 4.4 based Rom?

thank you
I had previously tried to flash the new CM12.
Well I flashed the stock 44s, and the problem was there. after an OTA to 5Q it solved the problem.
now all is ok.
do you recommend flashing the CM12 or is it still too buggy...
thank you for your time
nuno

Related

Camera problem

Hi people I have been using my Nexus 5 for a month now. Loving it! Going stock with Elemental 26 kernel, dalvik
This happens quite random, not often but it is annoying. Camera stops working.. I start it up.. And it just.. Black.. Waiting until it says "camera stopped“ a restart does help, but I have Sometimes missed some shots because of this.
Anyone that have experienced this and have a permanent solution?
Sent from my Nexus 5 using xda app-developers app
UnLucky12 said:
Hi people I have been using my Nexus 5 for a month now. Loving it! Going stock with Elemental 26 kernel, dalvik
This happens quite random, not often but it is annoying. Camera stops working.. I start it up.. And it just.. Black.. Waiting until it says "camera stopped“ a restart does help, but I have Sometimes missed some shots because of this.
Anyone that have experienced this and have a permanent solution?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
To try in order - step by step if the previous didn't solve the problem:
1. Clear app data
2. Flash the stock kernel
3. Factory reset
4. Clean installation
5. RMA...
I had it on my previous device and it was a hardware bug so :fingers-crossed:
Primokorn said:
To try in order - step by step if the previous didn't solve the problem:
1. Clear app data
2. Flash the stock kernel
3. Factory reset
4. Clean installation
5. RMA...
I had it on my previous device and it was a hardware bug so :fingers-crossed:
Click to expand...
Click to collapse
Thanks! Clear app data haven't worked, so will try to flash the stock kernel when I get home. Will get back to this thread if the step doesn't work.
And.. RMA?
UnLucky12 said:
And.. RMA?
Click to expand...
Click to collapse
Send your phone back to Google for repairs.
I've had this issue once while on CM11. A restart fixed it, leading me to believe it's a ROM/Kernel bug, and also hasn't happened on the latest nightly. OP, try a different kernel version.
abtekk said:
I've had this issue once while on CM11. A restart fixed it, leading me to believe it's a ROM/Kernel bug, and also hasn't happened on the latest nightly. OP, try a different kernel version.
Click to expand...
Click to collapse
I am on stock, maybe it is kernel related.. I don't know. Don't want to blame the kernel just yet. But 26 is the latest. Waiting for an update, maybe try another kernel and see if that help, if the problem occurs again.
UnLucky12 said:
I am on stock, maybe it is kernel related.. I don't know. Don't want to blame the kernel just yet. But 26 is the latest. Waiting for an update, maybe try another kernel and see if that help, if the problem occurs again.
Click to expand...
Click to collapse
Flashable zips of stock kernel are available here. You can also fastboot flash the boot.img file from the factory images.

[Q] Display shaking?

Hi, my display seems to shake, seeming on random. The picture will shake up and down and it makes it impossible to type or do anything until it stops. I don't have any Xposed modules installed and i am running Cataclysm rom with Elemental X kernel. It even does does on the recovery menu and when turning on. Any idea what is causing this and possible fix? Thank you.
I attached a picture of the problem.
I would do a factory reset and wipe the dalvik cache and cache.
Use helium to backup your stuff
Well, if it does it even in recovery and at boot, I would think that it's an hardware issue...
mistahseller said:
I would do a factory reset and wipe the dalvik cache and cache.
Use helium to backup your stuff
Click to expand...
Click to collapse
Tried that, no difference. Flash back to stock?
bradt94 said:
Tried that, no difference. Flash back to stock?
Click to expand...
Click to collapse
Have you tried going back to the stock kernel?
Display Shake
bradt94 said:
Hi, my display seems to shake, seeming on random. The picture will shake up and down and it makes it impossible to type or do anything until it stops. I don't have any Xposed modules installed and i am running Cataclysm rom with Elemental X kernel. It even does does on the recovery menu and when turning on. Any idea what is causing this and possible fix? Thank you.
I attached a picture of the problem.
Click to expand...
Click to collapse
I had the same problem last week. It’s a hardware issue. Kindly visit your nearest service center if possible asap.
vanessaem said:
Have you tried going back to the stock kernel?
Click to expand...
Click to collapse
Yes i have, thank you. I'm guessing that due to it happening even on stock that like others have said that it is hardware related so i will give Google a call and hopefully sort out a RMA. Thanks for the help!
joannn said:
I had the same problem last week. It’s a hardware issue. Kindly visit your nearest service center if possible asap.
Click to expand...
Click to collapse
Thanks for the reply, i will try get in touch with Google to ask about a RMA. Thanks!

Wifi unable to reconnect when coming back in range

I have this rather annoying problem with my OPO: When I'm on WiFi and go out of range and get within range of another WiFi (eg leaving from home in the morning and getting on the train where there's also WiFi) my OPO will not connect.
I've tried switching WiFi off and back on, tried forgetting network and connecting again but the network just displays as "Saved". Only thing that works is a reboot. Funny thing is that it actually detects open WiFi's and displays the question mark in the notification bar.
I've read that themes can cause WiFi problems so I haven't changed that. I'm using the Apex launcher with no visual changes.
I've rooted my phone but left the bootloader locked.
Any advice?
I'm rooted with the TWRP custom recovery installed. I had the same thing happen to me. If you toggle airplane mode on/off, it will reconnect. But, as for a solution, my fix was to restore a previous TWRP backup of my phone. I also had heard that the problem could be coming from a theme. What themes have you used? I bought the Flux theme and have been using its style and fonts. I was running the stock CM11s when this happend just a few days after getting my OPO. I would try a factory reset first. If that does not work, there is a thread in the OPO forums about flashing a factory image and getting back to 100% stock.
I have switched to the CM11 nightlies as of a couple of days ago. I will probably refrain from messing around with the theme packs for now.
kevinga said:
If you toggle airplane mode on/off, it will reconnect...
Click to expand...
Click to collapse
Works for me too
kevinga said:
What themes have you used?
Click to expand...
Click to collapse
None as I've read reports about themes causing WiFi problems.
kevinga said:
I would try a factory reset first.
Click to expand...
Click to collapse
Will probably unlock the bootloader. Then a factory reset should be taken care of I guess...
Anyone have a solution to this? My OPO is having this problem too and it is rather annoying...
GoTexan20 said:
Anyone have a solution to this? My OPO is having this problem too and it is rather annoying...
Click to expand...
Click to collapse
Have you taken the OTA update yet?
kevinga said:
Have you taken the OTA update yet?
Click to expand...
Click to collapse
I'm now on KTU84P and the problem is still there
Yesterday I failed to flash MAHDI and ended up clearing everything from my phone. I had to follow this guide:
http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
to get back to pre-KTU84P (can't remember the build number).
So I guess it's safe to say that my phone has had all sorts of memory cleared. And the problem is still there...
kroogar said:
I'm now on KTU84P and the problem is still there
Yesterday I failed to flash MAHDI and ended up clearing everything from my phone. I had to follow this guide:
http://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
to get back to pre-KTU84P (can't remember the build number).
So I guess it's safe to say that my phone has had all sorts of memory cleared. And the problem is still there...
Click to expand...
Click to collapse
I really hate to hear that you are still having the wifi issue. One would think that if you flashed all partitions with a factory image that it would solve the problem. You might want to have a look at this thread. This guy was unsuccessful in fixing his efs and bluetooth problems until he flashed Color OS and then went back to CM. Have a read: http://forum.xda-developers.com/oneplus-one/general/fix-people-corrupt-efs-mobile-data-t2836389
Keep us posted.
kevinga said:
Keep us posted.
Click to expand...
Click to collapse
Will have a look at the ColorOS thread. But I think I'll give Mahdi another go first to see what that brings me.
Thanks for the link.
Flashed Mahdir ROM yesterday and though the rom works just fine my WiFi reconnect issue has not been resolved
I find flashing yet another rom (ColorOS) sounds a bit drastic. Really no way of debugging what's wrong?
GoTexan20 said:
Anyone have a solution to this? My OPO is having this problem too and it is rather annoying...
Click to expand...
Click to collapse
Have you been able to fix your wifi problem?
---------- Post added at 06:28 AM ---------- Previous post was at 06:24 AM ----------
kroogar said:
Flashed Mahdir ROM yesterday and though the rom works just fine my WiFi reconnect issue has not been resolved
I find flashing yet another rom (ColorOS) sounds a bit drastic. Really no way of debugging what's wrong?
Click to expand...
Click to collapse
Although is sounds drastic I think it would be worth trying.
kevinga said:
Have you been able to fix your wifi problem?
No. I'm waiting for the update to hit my phone and install it to see if that solves it. In the meantime though, I installed an app called Smart WiFi Locker that seems to keep the issue solved (for now)
Click to expand...
Click to collapse
GoTexan20 said:
kevinga said:
Have you been able to fix your wifi problem?
No. I'm waiting for the update to hit my phone and install it to see if that solves it. In the meantime though, I installed an app called Smart WiFi Locker that seems to keep the issue solved (for now)
Click to expand...
Click to collapse
Thanks for sharing. I think there are two things that can produce a major restore/fix to a phone - a nandroid restore and a major rom update. I hope it fixes yours. The nandroid restore is what saved mine.
Click to expand...
Click to collapse
kevinga said:
Although is sounds drastic I think it would be worth trying.
Click to expand...
Click to collapse
Been there. Done that. Read the book. Got the t-shirt.
Flashed ColorOS.
Factory reset.
Booted and got through into ColorOS (skipped account setup).
Booted into recovery.
Factory reset.
Restore backup of CM11S.
No dice :'-(
What are my options now?
A couple of days ago I completely wiped my OPO - radio, modem, everything and flashed a new stock image. Nothing has helped.
I really find it hard to believe this to be a hardware issue.
GoTexan20 said:
kevinga said:
I installed an app called Smart WiFi Locker that seems to keep the issue solved (for now)
Click to expand...
Click to collapse
Could it be Smart WiFi Toggler?
Click to expand...
Click to collapse
kroogar said:
Been there. Done that. Read the book. Got the t-shirt.
Flashed ColorOS.
Factory reset.
Booted and got through into ColorOS (skipped account setup).
Booted into recovery.
Factory reset.
Restore backup of CM11S.
No dice :'-(
What are my options now?
A couple of days ago I completely wiped my OPO - radio, modem, everything and flashed a new stock image. Nothing has helped.
I really find it hard to believe this to be a hardware issue.
Click to expand...
Click to collapse
Just for clarification - after flashing Color OS, did you turn on wifi and use it to see if the problem was still there while in Color OS?
If your WiFi 2.4 or 5GHZ?
Sent from my A0001 using Tapatalk
kevinga said:
Just for clarification - after flashing Color OS, did you turn on wifi and use it to see if the problem was still there while in Color OS?
Click to expand...
Click to collapse
Eh... nopes - should I have...?
fr4c said:
If your WiFi 2.4 or 5GHZ?
Click to expand...
Click to collapse
My phone is set to auto but I have tried setting it to 2.4 and 5 GHz respectively. Nothing works.
kroogar said:
Eh... nopes - should I have...?
Click to expand...
Click to collapse
Yes. I would recommend you consider doing that. If it works then I would flash a fresh Cm11s rom, not a nandroid backup. Flash the Color OS and do a full check of the Wifi.
Sent from my A0001 using XDA Free mobile app
kroogar said:
My phone is set to auto but I have tried setting it to 2.4 and 5 GHz respectively. Nothing works.
Click to expand...
Click to collapse
I was having the same issue, but here's what I did and it seems to have resolved my issue.
1) Updated firmware on my ASUS AC68 router
2) Boot into recovery mode (volume down+power), wipe cache and media, then factory wipe
3) When setting up phone, did not apply CM theme on the options after logging into CM account.
It seems like WiFi might drop when you get to homescreen, just reboot phone and Wifi should reconnect. Make sure to go into your WiFi settings and remove any networks that was saved, and re-add.
Still not ideal (since it seems like themes might be killing WiFi for some users), so hopefully a new OTA update will solve this problem.

Random rebooting and shutting off

Hello I'm not really sure were to post this so here goes.....
I installed the latest exodus ROM and after I've been having random reboots shut downs and boot loops I've tried installing different ROMs and its still the same issues and I don't know what else to do [emoji19]
Thanks,
Me lol
If this is happening on all ROMs truly it sounds like your best bet is flashing a factory image through Fastboot but back up all of your data first.
But more information would help, this is all I can recommend given that information.
More information as in? I'll give all the info you want
fomotomo said:
More information as in? I'll give all the info you want
Click to expand...
Click to collapse
Flash the factory image and see if the problem still persists. If out does it's hardware. If out doesn't then it's how you're flashing roms. Are you doing a clean install each time or a dirty flash
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Flash the factory image and see if the problem still persists. If out does it's hardware. If out doesn't then it's how you're flashing roms. Are you doing a clean install each time or a dirty flash
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Hey I reflashed factory img it worked well for 5 hrs and now my back up the s3 is doing the same [emoji19] I think its the ROM cause my friends phone is doing the same we both ran the spirit ROM on are phones his is the s4 but idk how to figure out if it was the ROM

Oneplus One LTE Issue

Dear All,
I don't know if I have posted it at the right place if I have not please guide me.
I tried my best to find a solution but couldn't that's why I am posting this.
So here I begin,
I am using OnePlus One from last 2 years and it is still working fine.
I have spent most of the time on Sultan's Rom which ran without any issues.
Recently I flashed [ROM][OFFICIAL][7.1.1_r9][BACON][OPTIMIZED]RESURRECTION REMIX [5.8.0] Rom and it worked well too.
But all of a sudden I started experiencing LTE signal drop.
I always do Nandroid backups so I restored to Sultan Rom but the problem was still there.
I have tried flashing modems with no luck.
Now I have started experiencing intermittent 3G signal too.
I have even tried restoring old KK backups but that doesn't resolve the problem.
This is so frustrating, Please help.
Let me know if more information is needed.
iamvashisht said:
Dear All,
I don't know if I have posted it at the right place if I have not please guide me.
I tried my best to find a solution but couldn't that's why I am posting this.
So here I begin,
I am using OnePlus One from last 2 years and it is still working fine.
I have spent most of the time on Sultan's Rom which ran without any issues.
Recently I flashed [ROM][OFFICIAL][7.1.1_r9][BACON][OPTIMIZED]RESURRECTION REMIX [5.8.0] Rom and it worked well too.
But all of a sudden I started experiencing LTE signal drop.
I always do Nandroid backups so I restored to Sultan Rom but the problem was still there.
I have tried flashing modems with no luck.
Now I have started experiencing intermittent 3G signal too.
I have even tried restoring old KK backups but that doesn't resolve the problem.
This is so frustrating, Please help.
Let me know if more information is needed.
Click to expand...
Click to collapse
I'd do a complete clean restore of last official stock. If the issue still persists, it must be a hardware issue or an issue with your carrier.
If your device is wiped clean and stock software restored, there's no way it can be a software issue.
Good luck!
iamvashisht said:
Dear All,
I don't know if I have posted it at the right place if I have not please guide me.
I tried my best to find a solution but couldn't that's why I am posting this.
So here I begin,
I am using OnePlus One from last 2 years and it is still working fine.
I have spent most of the time on Sultan's Rom which ran without any issues.
Recently I flashed [ROM][OFFICIAL][7.1.1_r9][BACON][OPTIMIZED]RESURRECTION REMIX [5.8.0] Rom and it worked well too.
But all of a sudden I started experiencing LTE signal drop.
I always do Nandroid backups so I restored to Sultan Rom but the problem was still there.
I have tried flashing modems with no luck.
Now I have started experiencing intermittent 3G signal too.
I have even tried restoring old KK backups but that doesn't resolve the problem.
This is so frustrating, Please help.
Let me know if more information is needed.
Click to expand...
Click to collapse
if clean flash through fastboot don't work out,try changing network antenna.
I don't think it's a carrier issue because it was perfect before.
The problem in network antenna must've been due to sudden drops or heavy impact.
Mr.Ak said:
if clean flash through fastboot don't work out,try changing network antenna.
I don't think it's a carrier issue because it was perfect before.
The problem in network antenna must've been due to sudden drops or heavy impact.
Click to expand...
Click to collapse
Hi, thank you for replying.. Flashing stock ROM from fastboot is different than flashing it from twrp recovery?
Please let me know if it is.
I will certainly give it a try then.
Darth said:
I'd do a complete clean restore of last official stock. If the issue still persists, it must be a hardware issue or an issue with your carrier.
If your device is wiped clean and stock software restored, there's no way it can be a software issue.
Good luck!
Click to expand...
Click to collapse
Hi, thanks for replying... I will do a clean install, does it need to be done via fastboot or just recovery?
And do I need to wipe internal storage too?
Since fresh installs via recovery couldn't resolve the problem..
iamvashisht said:
Hi, thanks for replying... I will do a clean install, does it need to be done via fastboot or just recovery?
And do I need to wipe internal storage too?
Since fresh installs via recovery couldn't resolve the problem..
Click to expand...
Click to collapse
Flash stock Cos13 through fastboot,it will wipe your internal storage so take a backup.
Refer to guide "Bring your device back to stock Cos by Eddy".
Mr.Ak said:
Flash stock Cos13 through fastboot,it will wipe your internal storage so take a backup.
Refer to guide "Bring your device back to stock Cos by Eddy".
Click to expand...
Click to collapse
Thanks man... Gonna give it a try...
iamvashisht said:
Thanks man... Gonna give it a try...
Click to expand...
Click to collapse
I did a clean install via fastboot, that unfortunately didn't resolve the problem.
iamvashisht said:
I did a clean install via fastboot, that unfortunately didn't resolve the problem.
Click to expand...
Click to collapse
Do you have 'unknown' baseband?? I was stuck on 3g due to that..
Issue Resolved
I dont know what happened, I had flashed stock cm13.1 via fastboot.
I checked and that didnt resolve the problem, so I had accepted the way things were and started using my 3g.
All of a sudden the 4g signal came this morning and now I can use LTE well.
I dont know how long it will stay but seems like phone decided to bring back 4g.
iamvashisht said:
I dont know what happened, I had flashed stock cm13.1 via fastboot.
I checked and that didnt resolve the problem, so I had accepted the way things were and started using my 3g.
All of a sudden the 4g signal came this morning and now I can use LTE well.
I dont know how long it will stay but seems like phone decided to bring back 4g.
Click to expand...
Click to collapse
Bro, I am facing the exact same issue man. My LTE still doesn't work. I tried installing various modems. Still no use. I hope it does soon. :/
---------- Post added at 04:58 PM ---------- Previous post was at 04:56 PM ----------
Im facing the excat same issue. Did everything and nothing worked. Somebody please help. :/
Bro try flashing stock cm13 via fastboot... That will wipe your internal storage but eventually bring back 4G
I am also facing network drop issue for last few weeks.at first i thought it may be rom's problem,because generally i try a new rom in every 2/3 weeks,but now i notice that ,i am facing the issue in all roms,i read all the comments in this threads and see that cm13.1 can solve my issue.but can i solve my issue within any nougat rom?
I too am having the issue. Occasionally my 3/4g data just cuts out but it is still enabled in settings. It seems to be when I come off of WiFi most of the time. I'm on CM13.1 by jgcaap.
I'm going to flash back to full stock and then reinstall TWRP, then the ROM. I have a few issues and I figured it was time for a fresh flash.
Sent from my A0001 using XDA-Developers Legacy app
iamvashisht said:
Bro try flashing stock cm13 via fastboot... That will wipe your internal storage but eventually bring back 4G
Click to expand...
Click to collapse
Are you talking about CyanogenMod 13?
I clean installed COS 13.1.2 via fast boot. It even removed TWRP and brought back Cyanogen recovery. The problem didn't resolve.
Can I install CyanogenMod 13 via fastboot now? or should I unlock bootloader, install TWRP and then install CyanogenMod 13 via fastboot? Please help. I'm a beginner.
In my opinion you should unlock bootloader and then reinstall via fastboot...
iamvashisht said:
In my opinion you should unlock bootloader and then reinstall via fastboot...
Click to expand...
Click to collapse
I'm right now on COS 13.1.2.
Lets say I install CM 13 via fastboot and my LTE works. Can I again revert back to COS 13.1.2 using fastboot without affecting LTE again?
Thanks for the help. I will try that this Sunday and Will tell you if it works.
Andy928 said:
I'm right now on COS 13.1.2.
Lets say I install CM 13 via fastboot and my LTE works. Can I again revert back to COS 13.1.2 using fastboot without affecting LTE again?
Thanks for the help. I will try that this Sunday and Will tell you if it works.
Click to expand...
Click to collapse
The latest official build is 13.1.2.
You can flash that via fastboot
iamvashisht said:
The latest official build is 13.1.2.
You can flash that via fastboot
Click to expand...
Click to collapse
Hi Brother. Thank you so much for your help.
My LTE is working now. I unlocked bootloader using fastboot. I installed CM 13 tugapower ROM using TWRP provided by Tugapower. Its all back to normal. I'm so glad. i'm not going to change a damn thing now. ha ha.
Lot of tries and finally its working. Can Push this baby for another year now.
---------- Post added at 07:02 AM ---------- Previous post was at 06:59 AM ----------
donk165 said:
I too am having the issue. Occasionally my 3/4g data just cuts out but it is still enabled in settings. It seems to be when I come off of WiFi most of the time. I'm on CM13.1 by jgcaap.
I'm going to flash back to full stock and then reinstall TWRP, then the ROM. I have a few issues and I figured it was time for a fresh flash.
Sent from my A0001 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Try Installing Tugapower TWRP and his CM13 ROM. My LTE is working and everything's back to normal!
Congrats man..happy for you...
And yeah we can push this phone for another year...
?

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