[Q] Unfortunately com.android.preference.help has stopped - General Questions and Answers

I am continuously getting this error and I am unable to use the phone.
I found an article on phone spy and found it very interesting and hence I followed the steps given on that page mobipast . com / android /
Then I thought it was some spyware malware or unwanted stuff and ignore it. After sometime I saw this message "Unfortunately com.android.preference.help has stopped" appearing continuously. The only way I can stop this message is by going into Settings->Accessibility->com.android.preference.help and turning it from OFF to ON
This option was not there before in settings, it came after installing the apk from android . mobipast . com
Now I cannot find that installed apk anywhere. I am assuming that if I uninstall that app, this issue will be resolved but unable to find name of the app.
Let me know if i need to provide any further info.
Thank you

mac_see said:
I am continuously getting this error and I am unable to use the phone.
I found an article on phone spy and found it very interesting and hence I followed the steps given on that page mobipast . com / android /
Then I thought it was some spyware malware or unwanted stuff and ignore it. After sometime I saw this message "Unfortunately com.android.preference.help has stopped" appearing continuously. The only way I can stop this message is by going into Settings->Accessibility->com.android.preference.help and turning it from OFF to ON
This option was not there before in settings, it came after installing the apk from android . mobipast . com
Now I cannot find that installed apk anywhere. I am assuming that if I uninstall that app, this issue will be resolved but unable to find name of the app.
Let me know if i need to provide any further info.
Thank you
Click to expand...
Click to collapse
ISSUE RESOLVED
Settings->Accessibility : Turn OFF com.android.preference.help
Settings->App->Downloaded : Clear cache, clear data and uninstall com.android.preference.help
I also did Settings->App->All : Press menu button and click Reset App Preference (optional)
Now its gone from Accessibility and the error has also stopped

Related

[ROM][CyanogenMod9][WIP][THEMED]VanillaBean

Ok I downloaded and installed the rom listed in the title, didn't have any problems until I went to settings and tried to uninstall an app. When i press "Apps" I get a message that says "Unfortunately Settings has stopped working" I cant find anything on the internet that will fix this, thanks for the help.

[Q] Lt18i problem in Google Play Store.

Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
mizu1444 said:
Hi everyone, i m new here.
I have faced a big problem nw.
First of all, i can't download app from Google Play Store properly. It keeps giving me a message 'XXX could not be downloaded due to an error 927'. For sometimes the download will run but it can't complete the download.
This starts to happen after i have install and run ' Vodafone Market Enabler *ADS* ' from Google Play Store. (Ok i admit that i m stupid to use an app that i even dunno how it works.)
Though i still can access to internet via Facebook or Browser, but i can feel that there is a different compared to before. (Eg. Sometime it will show 'can't connect to internet' when using Facebook and laggy when using Browser)
I have searched everywhere to find the solution and tried everything i can do, but the problem is still there.
Maybe buying a new phone could solve the matter but i really can't afford it.
I m using SE Xperia Arc S
Build number 4.1.B.0587
and it is rooted.
Please help.
Thanks in advance.
Click to expand...
Click to collapse
Hi, I too have that phone and had the same prob
R u sure you logged in your google account
And no need for that app Vodafone market enabler
Waitin for ur reply
U can private message me ok
Ok, my phone is getting back to normal just now with no reason, or maybe i can say with don't know which is the reason is.
Let post my 'fixing route' below :
1. Run a 'Factory reset data' in Setting w/o Reset SD card. Problem is still there.
2. Update my phone to unroot it. Of course this is useless here.
3. Rooting my phone again. What m i doing... orz
...Starting to find any solution.
4. Clear data in Setting -> App -> Google Play Store(Force stopped), Google Play Services(Force stopped) and Google Services Framework(Force stopped). Remove my google account and add it back. Reboot. Problem is still there.
5. Uninstall updates of Google Play Store and uninstall Google Play Services. Problem is still there.
6. A solution here http://forum.xda-developers.com/showpost.php?p=20196766&postcount=14 but i don't know the way to find the .cache so i just leave it.
7. Remove the battery and SD card from phone and leave it about 5 seconds, then place in the SD card and the battery. Problem is still there.
8. A solution by boot into recovery mode and clear the cache and dalvic but my phone can't enter recovery mode so i passed it.
9. Run again 'Factory reset data' w/o Reset SD card. It starts to work as i finally can update my Facebook. After that everything goes back to could-not-be-downloaded-due-to-an-error-927 situation again.
10. Again, running 'Factory reset data' and now with 'Reset SD card'(of course important data is backed up). Problem is still there....
11. Frustrated, keep repeating cancel the download and re-download it. It works, Facebook updated and Root Checker installed. Then, once again it failed to download any other things.
12. About an hour pass then try again the '4th route'. But this time i just force stop and clear data of Google Play Store, Google Services Framework. Strange thing, i go to Google Play Store and it shows me 'Server error'. Restart phone. Google Play Store turns back to normal, but still failed to download.
13. Again after an hour, trying to download again, I found everything has going back to normal. Problem solved.
Though the problem was solved now, still i m scared this will happen again as what had happen in 9. and 11.
My apologies on my broken English.

Android.process.acore stopped unexpectedly

To MODs: Please move this thread if its in the wrong section
My device: YU Yureka AO5510
Android Version: 5.0.2 CM12
Error Faced: android.process.acore stopped unexpectedly
Description of Error:
this error occurs out of nowhere. Sometimes it occurs when i sign into facebook app and sometimes it just pops up randomly. There is no sure way to get rid of it. i have tried almost everything that i found on internet. which is not so much but its enough to make you go nuts. and finally reset. which i have done almost 90% of time when this error popped up.
i never faced this error on kitkat so i am guessing its related to lollipop.
Stuff that i have tried from internet to get rif of the error
1. clearing data and cache of "contacts" and "contacts storage" and reboot
this method helped just once and never again.
2. clearing data and cache of play store, google play services, google contact sync, and anything related to contacts.
this didn't helped
3. some users reported that its related to facebook apps syncing contacts so its better to remove facebook app. which i did but it still didn't helped
4. in one article user also reported that stopping "calendar storage" and clearing its data also helped them. so i tried that as well. didn't help.
5. i even removed all google accounts and cleared all of the above mentioned apps data but it still didn't helped.
basically i have tried every method that you can find on internet. i have wasted full days trying to solve this issue but at the end of the day i always give up and wipe my device.
this error againg pops up after few days and then i have waste 1 day trying allof the above steps again, then search internet for some new solution and in the end format the device again.
So please help me if anyone has any permanent solution to this problem.
logs attached
I had same problem too. currently i runing CM 12 on Samsung Galaxy Grand duos
Sometime Gmail stoped galerry force closed
process acore force closed
Hm i try using CM12 without gapps & still got process acore force closed
I think bugs came from source CM12.
Need to discuss with some people that are working with cm12 source & who has build cm12 in to the devices
Better you tag some one with best knowledge about this bugs :highfive:

[Completed] Help with my Alcatel One Touch 918N Glory X (rooted)

Hi everyone, to make a long story short.......
Just recently while am using System app remover to remove unwanted system apps (after successfully rooting my phone) i accidently removed "Google Services Framework", after accidently removing it, i cant use my Google account on this phone anymore, it even doesnt show any options to log it in (or something similar)
When Google Store says that i have to log in my account on the phone, whenever i tap ok nothing happens...
Any fixes or recommendations? Hope you guys help me :'(
What i did so far:
I tried installing the Google Services Framework with the apks i got on the web, but they dont work, some apks i got gives me problem parsing package while "one apk" gives me that "application not installed"
Thread closed / Answer given there

"Unfortunately, Package installer has stopped"

Using CM, 13.1, android 6.01.
I have a problem where I can't install apps from APKs and I can't open "permissions" tab in App info. Instead, I get the message "Unfortunately, Package installer has stopped".
I already tried to google, and toggling the unknown sources doesn't work. I try to delete cache and restored to factory setting, but the error remains.
any help is welcome
Still need help
I tried using app ops, but seems it is ****ed on M.
A different permission manager allows me to modify existing permissions but I can't add new ones. As a result I can't record voice messages on WhatsApp for example.
Any advice is welcome.
I hqve same problem with my samsung galaxy s3 SHVe210v stil not fix it can someone help
Here...
yonisav said:
I tried using app ops, but seems it is ****ed on M.
A different permission manager allows me to modify existing permissions but I can't add new ones. As a result I can't record voice messages on WhatsApp for example.
Any advice is welcome.
Click to expand...
Click to collapse
Try here: bit.ly/2eGBdi3
Very funny. You can see in the OP I wrote I tried to google, and some of the methods I tried to use. if you have nothing good to say, better you don't speak.

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