[Q] Official 5.0.1 and LTE access issues - Nexus 5 Q&A, Help & Troubleshooting

OK, stock phone, latest 5.0.1. On Sprint. And yes, I know it isn't the greatest carrier but subsidy through work makes them dirt cheap for me. So no need to rag on that.
Everything was running great until I updated both the PRL and profile (I know, normally not ever needing to do that but after the OS update I figured I should do carrier updates lol). Right after that though my connection disappeared and I can no longer get LTE access. It sits "searching for service" for a very long time and eventually connects to 3G after a few minutes but that is all. Tried *#*#72786#*#* in the dialer to make it go through activation again and sadly that did not correct it.
Does anyone know how I can fix this?

Related

T-Mobile network disconnection

Hi all,
First time poster, long time lurker I'd just like to say thanks to everyone in the community. You guys rock.
That said, I am having a minor issue with my G1. I have T-Mobile & my phone is SIM unlocked (I don't know if that would make a difference) and currently running JFv1.5 with the latest radio (2.22.19.26I). The problem is that when I disconnect from a wireless network, my data connection to T-Mobile doesn't pick back up. When I go into Call Settings / Network Operators I let it search for networks and sometimes my phone will have to Re-Register on T-Mobile and other times it will say that its already registered to T-Mobile but the data connection still won't work. The only thing I've found to solve that is a reboot of the phone.
This has happened a few random times when I was on RC33 and one of the Haykuro builds but it has become more frequent since I've updated to JFv1.5. Also, I dunno if it helps to mention but I went to a T-Mobile store earlier this week & swapped out the SIM card with a new one and have gotten the same results.
Is anyone else having this problem? I've searched to no avail and was curious. Thanks.
dissconnect
That's just typical crappy T Mobile service have the same prob here since I'm not close to a T Mobile tower when it loses web access it dumps the connection to reconnect
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
padalabra said:
So that's it? I should chock this up to my carrier's signal being ****ty in random places? No one else has had this issue at all?
Click to expand...
Click to collapse
I am having this issue. Never had a problem until I updated the radio to the latest version
I have had the new radio since the JF build with cupcake. My signal was great until yesterday. It will go from the lowest to highest in the case of the bar. When I reboot my phone it takes much longer to connect to the network. BUT I think my issue is with the fact my market (Columbus, Ohio) was rumored to get 3G by this june. So I am guessing its just TMobile doing the upgrades and whatever they need to do to impliment the 3G rollout.
lately ive been having horrible service. dont know if it has to do with the new LX being released.
Hi,
I am on 5.02h and was having random disconnects on .26 radio.
I went back to .22 saffaire radio and my connection is more stable now.
I am not sure if others have experienced this as well.
I have flashed my phone yesterday with latest from Haykuro with CUPCAKE. (NO SD APPS)
Phone is running a little slower and I started having the issues with the DATA connection.
In the middle of the Web page loading, the phone looses data connection and I am only left with ability to use voice. The data connection comes back in a few minutes and same thing happens as soon as start using the data connection again.
I do not know if previously stable connection at my location all of a sudden became bad or the new build is causing this.......
just to add
Not to dissenlighten people here but t mob has crappy serivce to rural areas. I myself live in brunswick md usa. I have had. 2 bars since I first got this phone with rc30 with constant dumps to no signal all the time when it upgraded to rc33 still the same thing. Then I rooted my to jf rc33 still the same thing. After that I used jf 1.5 and it still craps out. When I go 20 mins to the north to frederick,md I get full bars and no dissconnects so if it where a radio issue there would have been some kinda difference between radio updates. I myself am a ham operator so I should know how radio signal works so when I chock it up to t mobs crappy service I do not do this lightly since the nearest tower is 20 mins either way from me. People need to stop blaming other peoples builds for this issue since the radio update is from google. If I pop a att sim I get full bar and no dissconnects cause the tower they use is closer that's how I know it's a t mob problem not an issue with the radio. Remember troubleshooting is the best way to see where the problem is. Till t mob puts up more towers and fixxes the packet loss to the phone to remedey this then we will all have crappy service which does not seem to be in the near future for anyone.
I had a similar problem when I was on stock RC30. I called in to tech support and they set up a new APN on the phone so it would switch back to EDGE faster if I lose the wifi connection. I would suggest if you're not around stable wifi, just turn it off.

[Q] Cellular phone connection dead from one minute to the next

So...
I am running my phone rooted, but mostly stock (just some removals) with ROM 1.53.401.2 and he 0.15.3150S.19_10.31501S.06L baseband.
Its been perfoming fine ever since so I never bothered to upgrade to a custom ROM or the newer basebands.
Its an EU unbranded phone. As of tonight, with nothing special done to it it seems to have lost all cell reception. All I get is An x where the 5 bars are. Funnily, when I turn of my WiFi router and select wireless internet, I can get online and download data through the cellular inetnet connection. But not a single call or SMS will go out.
I have moved to like every location in my apartmant and outside and nowhere I can even get a single bar of reception or even a call through.
Does anyone have any idea WTH this could be, what could have caused it? Any ideas on where to prod and poke for a solution?
Mine did that for the first day after I put a non-stock ROM on it...hasn't done it since. I took the piece that covers the SIM card off and popped it back on. I don't know what causes it though.
psych0t1c said:
So...
I am running my phone rooted, but mostly stock (just some removals) with ROM 1.53.401.2 and he 0.15.3150S.19_10.31501S.06L baseband.
Its been perfoming fine ever since so I never bothered to upgrade to a custom ROM or the newer basebands.
Its an EU unbranded phone. As of tonight, with nothing special done to it it seems to have lost all cell reception. All I get is An x where the 5 bars are. Funnily, when I turn of my WiFi router and select wireless internet, I can get online and download data through the cellular inetnet connection. But not a single call or SMS will go out.
I have moved to like every location in my apartmant and outside and nowhere I can even get a single bar of reception or even a call through.
Does anyone have any idea WTH this could be, what could have caused it? Any ideas on where to prod and poke for a solution?
Click to expand...
Click to collapse
Try this
http://forum.xda-developers.com/showpost.php?p=26921246&postcount=102

[Q] Bought Used & Has Problems - What Should I Do?

Hi everyone. Just to start out, I am completely new to the Android world – I’ve tried to read up on these forums and whatnot but I am definitely a noob. I am coming from Apple, and long story short, I’m tired of iPhones and got myself a Galaxy S3 via Swappa in order to keep my unlimited data plan. It was previously rooted, but I requested that it be restored to stock.
I have been unable to get to a Verizon corporate store to get a sim card and activate the phone, so I’ve been using it on wifi around the house. I am having signal issues with the wif – it works everywhere except in my room. The signal shows as weak and keeps dropping every few minutes. My other devices have a strong signal. I have downloaded various wifi analyzer apps from the Play store, and they all show the wifi signal as really weak.
I searched and found numerous threads that this is an issue with some of the phones. I tried messing with settings (factory reset the phone, the router, did the *#0011# and turned wifi power saving off, changed the "keep wifi on during sleep" from always to never, etc) and nothing fixes it.
I would like to know what you guys recommend. Should I go ahead get a sim, activate the phone, update to Jelly Bean and see if that fixes the issue? I am unable to get the update since I do not have service. I tried to update via Kies, but it says current firmware pda:lg1 phone: lg1 csc: lg1 (vzw) not supported.
Or should I tell Verizon about the problem and see if they will go ahead and replace the phone? I’m not sure how that works since I am not the original owner. I’ve read that they honor the warranty based on the purchase date which is tied to the IMEI number, and not the owner’s name. Not sure how true that is… Also on the box, it says Verizon 4G LTE Certified. Not sure if that means my phone is already a certified replacement or if all the boxes say that. I haven’t been able to find that out.
I’ve read the thread about resetting the phone to return to Verizon. The flash counter screen reads Odin mode, product name: SCH-I535, Custom Binary Download: No, Current Binary: Samsung Official, System Status: Official, Qualcomm Secureboot: Enable. The android version is 4.0.4 and the baseband is I535VRLG1. Does it matter what the kernel, build number and hardware version are? I’m not sure what they should be.
I just want to be prepared when I walk into the Verizon store (which is unfortunately over an hour away), so I’m hoping I can get some opinions and maybe save myself multiple trips. I’m not sure if Verizon will work with me or not, but I figured you guys are the experts and can help me out. Thank you!
It looks like the guy who sold you the phone did in fact fully return you to stock. But it is fully stock based on the oldest stock firmware (I535VRLG1). My advice to you would be to activate the phone, and grab the OTA updates all the way up until the current version (I535VRBLK3).
I used to have all kinds of WiFi connectivity issues with this phone, until I replaced my router. Now it works perfectly. There was no real explanation as to why that was, but this phone does seem to have WiFi connectivity issues, especially with older Routers.
Try updating your software first, and see if the problem resolves with the new firmware. I believe Verizon does base the warranty off of the phone activation date, at least they did years ago in the past, but that may have changed.
Thank you, I appreciate the reply. I read that there was an OTA update issued around October to fix some of the wifi issues, but I wasn't sure if I had it. Once I activate the phone with the sim, do you think there will be any issues receiving the updates? I know nothing about rooting and have been trying to read more about it, but I'm concerned I'll end up causing more problems with the phone before I even get to use it.
The router I have is a free one Verizon gives to use with their dsl service - a Westell Model 327w. It is pretty old, although I think the firmware is up to date. The phone works fine when it is closer to the router and everywhere else in my house, except my room which is upstairs and at the other end of the house. I just figured since my other devices work fine, the S3 should too.
Thanks again.
If you are fully stock, with the stock recovery (which it sounds like you probably are), you should have no problem downloading and installing the OTAs. I believe you will have to take a few them before you get up to the current version.
I can confirm that the stock Verizon GSIII has a few upgrades before you get to 4.1.1 (the latest version)
Thanks guys.
I just remembered that I have a newer router that Verizon sent me, but I never bothered with it because the current one was working. I'll try and set that up and see if the signal improves.
I am hoping to get to the Verizon store soon, but unfortunately things keep happening that prevent me from making the trip. Can't wait to get this phone working though. Just the little bit I've played with it makes it difficult for me to go back to my iPhone.
This is how a noob post should read. Nice job, OP -- very informative and you did some homework.
Other noobs take notice -- this is how you do it. Notice how much help he got?
Sent from my SCH-I535 using Tapatalk 2
If its any consolation, I had wi-fi issues even with a newer Verizon router all the way up to the latest version of the the modem and rpm file (vblk3). With the last and latest (vblk3) update, those problems disappeared. So as stated, I would update the software to the latest and hopefully you should be good. Just to add, my wife had the same problems (same phone) as well so this validates for me that it was a software issue.

[Q] no LTE

I have a verizon gs3 that is rooted, running beanstalk 4.4.251-20140301-d2lte. I can't get LTE to work correctly. I can get LTE to turn on if I change my 'preferred network type' to LTE/GSM/WCDMA, but then I have no verizon signal (voice signal). When I have it on 'global', I can get 3G and verizon signal, but never any LTE.
This has been going on for quite some time. I've switched between all of the 'preferred network types' but its always 4G and no cell signal, or 3G with cell signal. I used to be on CM 11 nightlies, thought that might be the issue. I switched to Beanstalk, but have the same issue. Just yesterday, I updated my firmware from here: http://forum.xda-developers.com/showthread.php?t=1788313
Is there something obvious that I'm missing?
davids90gt said:
I have a verizon gs3 that is rooted, running beanstalk 4.4.251-20140301-d2lte. I can't get LTE to work correctly. I can get LTE to turn on if I change my 'preferred network type' to LTE/GSM/WCDMA, but then I have no verizon signal (voice signal). When I have it on 'global', I can get 3G and verizon signal, but never any LTE.
This has been going on for quite some time. I've switched between all of the 'preferred network types' but its always 4G and no cell signal, or 3G with cell signal. I used to be on CM 11 nightlies, thought that might be the issue. I switched to Beanstalk, but have the same issue. Just yesterday, I updated my firmware from here: http://forum.xda-developers.com/showthread.php?t=1788313
Is there something obvious that I'm missing?
Click to expand...
Click to collapse
I have the EXACT same issue, so you're not alone! Unfortunately, I have no answer for this either.
I was running CM11 (just the stable releases), started noticing lack of LTE a few weeks ago, decided to give SlimKat a try. The ROM is damn near flawless besides this LTE issue. I could actually never get it go into LTE mode through the normal settings, it would always fall back to 3G (and I'm in the middle of a capital city where there's plenty of 4G coverage). However, if I did that *#*#4636#*#* trick to go into testing mode, I could force it into "LTE Only", at which point the phone would be in LTE mode, and enjoy the blazing fast data speeds I pay for .... but can no longer make phone calls.
Anyone else out there experienced this or something similar? Any suggestions would be greatly appreciated.
Thanks!
After doing some research on it, I decided to flash back to stock and unroot. After that, I still could not get 4G, so I took it into the verizon store. I told him the problem, and that I had heard that it needed a new sim card. After doing some simple test, he burned a sim card for me and that did it! I'm thinking that soon after I flashed a CM11 nightly (a month ago at least) I dialed *228 to update my cell coverage. I think that might have fried it. I have limited knowledge on this topic, but I did read somewhere that dialing *228 on some custom roms is not good.
It would be nice if you could take it in to the store without flashing back to stock, but I'm not sure if they would go for that or not.
davids90gt said:
After doing some research on it, I decided to flash back to stock and unroot. After that, I still could not get 4G, so I took it into the verizon store. I told him the problem, and that I had heard that it needed a new sim card. After doing some simple test, he burned a sim card for me and that did it! I'm thinking that soon after I flashed a CM11 nightly (a month ago at least) I dialed *228 to update my cell coverage. I think that might have fried it. I have limited knowledge on this topic, but I did read somewhere that dialing *228 on some custom roms is not good.
It would be nice if you could take it in to the store without flashing back to stock, but I'm not sure if they would go for that or not.
Click to expand...
Click to collapse
Ah!! I dialed *228 too! Ok, that's gotta be it. Thanks!

OTA update killed all data connections

I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
seandean41 said:
I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
Click to expand...
Click to collapse
Try a factory reset, and reset your APN to default, and re-enter the settings. As I stated in the other thread you posted in, update is working great for me, and Verizon can't lock the Maxx/Ultra/M to their network as part of the FCC's Block C agreement.
thenameisnigel said:
Try a factory reset, and reset your APN to default, and re-enter the settings. As I stated in the other thread you posted in, update is working great for me, and Verizon can't lock the Maxx/Ultra/M to their network as part of the FCC's Block C agreement.
Click to expand...
Click to collapse
Ok, I did the factory data reset and and it's still the same.
One strange thing I noticed is that it will say 3G or 4GLTE in the status bar right next to the signal strength, but it's grayed out, and only present when wifi is turned on. As soon as I turn wifi off, the 3G or 4G logo disappears instantly.
It did this both before and after the reset. regardless, when I'm not on wifi I have ZERO access to data networks.
Phone worked great on tuesday, and now it's pretty much useless after Verizon update. How can I roll back to the previous firmware ?
you could try replacing the radio from previous version.
pijes said:
you could try replacing the radio from previous version.
Click to expand...
Click to collapse
Could you point me to a walk-through for this and is it possible on a stock non-developer edition?
1FF-obake_verizon-user-4.4.4-SU5-23-release-keys.xml.zip REVERT
seandean41 said:
I am on T-Mobile since April and everything has been fine except the known LTE handoff issue, I just keep the phone in UMTS always.
The night of Oct 28th I received an OTA (not a system update) and I guess it changed radio settings or updated the firmware. Ever since, NOTHING I do will get the phone to pick up ANY data signal on T-Mobile. Did Verizon decide to block the Maxx from use on other networks???
On wifi everything is fine, but I get no GSM data, no Edge, no 3G, no HSPA and no LTE. I can't receive any media text messages either.
Can anyone tell me what the hell happened?
100% stock Droid MAXX, on 4.4.4
23.3.24.obake-maxx.verizon.en.US
MSM8960PRO_BP_23255.127.76.00R
3.4.42-gd47915e-00002-g37bce85 [email protected] #1
Phone is non-Dev edition (as far as I know), I'd be happy to even put another ROM on this thing if possible, I know there is a MotoX ROM that also fixes the LTE issue on the Maxx.
I use this as my primary/business phone so it's really unconvenient to have no data while im out and about during the day!
Please help!
Click to expand...
Click to collapse
I have a droid maxx on t mobile and i have had no problem using H+ instead of LTE for txting and data here in chicago...
but last night i accepted the XLTE (1FF-obake_verizon-user-4.4.4-SU5-23-release-keys.xml.zip) OTA and quickly realized that t mobile data no longer worked. I tried to revert back using RSD lite but that failed due to downgrade protection...i was thinking i would have to just flash a 4.4.4 gummyrom over stock and move on but then i remembered i had an old twrp backup of 1FF-obake_verizon-user-4.4.4-SU4.21-release-keys.xml.zip from earlier in september
you must have an unlocked bootloader and twrp installed to restore the backup but the restore was successful and bypassed the downgrade protection...gsm carrier data was once again working...
i will post a link to my twrp backup once it finishes uploading...and if anyone else has a 1FF-obake_verizon-user-4.4.4-SU4.21 stock twrp backup they could share that would also be a huge help
ps.youre only chance to unlock your bootloader is sunshine or stumproot or another on of jcases masterpieces if it wasnt already patched by this last XLTE update
seandean41 said:
Could you point me to a walk-through for this and is it possible on a stock non-developer edition?
Click to expand...
Click to collapse
Go inside the Droid Ultra Original Android Development and look for thread with [Radio] in the title. The latest that comes with VoLTE update was posted by CrazyRussianXDA (this is the one inside your phone now), previous versions were by Topsnake. Create a folder called fastboot and extract the files there. You must download the fastboot tool here - http://forum.xda-developers.com/showthread.php?t=2317790, install it into the same fastboot folder. Just follow the simple steps and yes it is possible to do it on stock non-developer version. Just for precaution, do not copy and paste the command, type them in.
So I haven't changed a thing on the phone. This morning I re-entered the SAME APN info yet again with no luck.
Today around noon, while driving my phone suddenly starts getting emails and now seems to be working fine. Even the LTE handoff issue on T-Mobile seems to be gone.
I have no clue. . . but it works now!
I GREATLY appreciate everyone's help on this matter! Maybe an issue to watch out for in coming weeks ?
seandean41 said:
So I haven't changed a thing on the phone. This morning I re-entered the SAME APN info yet again with no luck.
Today around noon, while driving my phone suddenly starts getting emails and now seems to be working fine. Even the LTE handoff issue on T-Mobile seems to be gone.
I have no clue. . . but it works now!
I GREATLY appreciate everyone's help on this matter! Maybe an issue to watch out for in coming weeks ?
Click to expand...
Click to collapse
seandean41...Are you saying that your phone is not having any issues with T-mobile now? Like it fixed the LTE handoff issue?
jmaclean62 said:
seandean41...Are you saying that your phone is not having any issues with T-mobile now? Like it fixed the LTE handoff issue?
Click to expand...
Click to collapse
Yea I have it set to automatically select network now and it's sitting on my desk in LTE mode, yet I can pick up the phone and make a call no problem.
It used to always drop the first call and then if you redialed while it was in HSPA it would make the call.
Texting working fine too.
T-mobile had told me that they were having some data issues in my area, so I wonder if being halfway across the county today at lunch did something. The original problem was definitely something with the phone because if wifi was turned off, it wouldn't even display a G, E, 3G, or 4G logo. And with wifi on, the logo was grayed out and totally nonfunctional.
but maybe talking to another tower did something with the radio. . . . . . no idea really. Shooting in the dark here!
seandean41 said:
Yea I have it set to automatically select network now and it's sitting on my desk in LTE mode, yet I can pick up the phone and make a call no problem.
It used to always drop the first call and then if you redialed while it was in HSPA it would make the call.
Texting working fine too.
T-mobile had told me that they were having some data issues in my area, so I wonder if being halfway across the county today at lunch did something. The original problem was definitely something with the phone because if wifi was turned off, it wouldn't even display a G, E, 3G, or 4G logo. And with wifi on, the logo was grayed out and totally nonfunctional.
but maybe talking to another tower did something with the radio. . . . . . no idea really. Shooting in the dark here!
Click to expand...
Click to collapse
I just applied the upgrade. Ultra on T-Mobile. I have no data anymore. I can't even pull up a web page. I am able to call and text no problem. The strange thing is at the beginning of October I moved from Verizon to T-Mobile. Verizon sent me the Android upgrade. Hopefully this will resolve itself over time. I've tried rebooting the phone a couple of times and messing with the mobile settings...but nothing. Phone info app shows me it's registered to T-Mobile and the Signal Strength is around -110dBm. It shows me GSM Service as "In service" and the GPRS Service as "Connecting", Network type LTE, GSM disconnects:==========DATA========
(UPDATE) I called t-mobile support and they were excellent. Short and to the point they stepped me through adding the APN info, and data is now working again. Prior to the upgrade it was working without any APN info. The old problems I was having with SMS messages not being sent, and having to redial 2 or 3 times to place a call are gone. My Verizon Droid Ultra is now working perfectly on T-mobile. Just ran a speedtest on 2-3 bars with 4GLTE and I got 13Mbs down and 8Mbs up
i just picked up a maxx and EVERYTHING works. lte is crazy fast as well. latest update too...
su5 tmobile data
kdm212 said:
i just picked up a maxx and EVERYTHING works. lte is crazy fast as well. latest update too...
Click to expand...
Click to collapse
yes tmobile data does work on 1FF-obakem_verizon-user-4.4.4-SU5-24 (23.3.24)
actually...the H+ LTE hand off is fixed along with any sms/mms issues
fxz/take the ota...
it doesnt connect automatically any more...
go to settings - more... - mobile networks - access point names - add new apn...
name: T-Mobile
APN: fast.t-mobile.com
thats all you have to change...try to make a call/txt...reboot once...
4GLTE on the droid maxx on tmobile

Categories

Resources