[q] bluetooth streaming - Note Edge Q&A, Help & Troubleshooting

Hi guys, I'm enjoying my note edge so far. However, the bluetooth issue bugs me. When i streamed music via Bluetooth on my car, it lags sometime, the music would either stutter or stop then play again. It did not happen when i
first got the phone and i already tried on another car,same issue happened. I also performed a factory reset and the problem didnt go away,samething happen with my gf's note 4 as well. So i just want to know if you guys know
how to fix it? or it just a problem with samsung phone in general.Thanks

BADBOY1412 said:
Hi guys, I'm enjoying my note edge so far. However, the bluetooth issue bugs me. When i streamed music via Bluetooth on my car, it lags sometime, the music would either stutter or stop then play again. It did not happen when i
first got the phone and i already tried on another car,same issue happened. I also performed a factory reset and the problem didnt go away,samething happen with my gf's note 4 as well. So i just want to know if you guys know
how to fix it? or it just a problem with samsung phone in general.Thanks
Click to expand...
Click to collapse
FWIW, mine works without a hitch even when using the power saving setting regardless of source (game for kids, local music, network streaming, movies) or client (car, multiple wireless headsets, home sound system...etc.)
The only time I've experienced any issues was when I was tweaking clock frequencies or when trying to optimize for low power usage.
When you say you're getting the same response out of two separate devices, that seems to point more to the client than the source... but that's just a guess - perhaps you have a common app or setting on the devices?
Good luck

I dont know what wrong at this point, I'm considering calling tmobile for a replacement phone. I test my old Htc m8 on my car and it works just fine. And i only install basic app, banking app... Any one else has this problem?

Edge tmobile no problem in Lexus/Bmw

avetny said:
Edge tmobile no problem in Lexus/Bmw
Click to expand...
Click to collapse
WEIRD, its not my car though,i test it in my sister Jaguar as well, same thing happen. Music keep stuttering,happened on my wife's note 4 as well in her GLA.

Try to Kies your phone with full wipe.

Related

[Q] Bluetooth and audio sync

Hello All,
First time, long time.
I bought a TF101 2 months ago...love the damn thing. Unfortunately after ICS my bluetooth (LG HBS-700) headset is now out of sync with videos. I have tried:
-mx player
-stock player
-cold boot
-fresh install
-different video formats
-equalizer/non equalizer
Unfortunately nothing works. Is there a way to fix this manually or is this a driver/ics issue? I travel alot for work and the TF has saved my sanity multiple times.
My TF is stock, no custom roms or anything of the sort. ICS is a great update other than this, so i cant really complain just yet Just a minor nuisance but its pretty high up on my day to day activities. Any help would be greatly appreciated.
Thank you.
bluetooth out of sync
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
sydzz said:
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
Click to expand...
Click to collapse
I have the same exact headset, not sure if it's the headset or the tablet because i bought the LG headset after i got ics. But my problem is that the media connection disconnects randomly and refuses to reconnect. I have to reboot the tablet and repair the bluetooth headset. Can anyone else confirm that bluetooth (more specifically stereo bluetooth) has major issues in ICS?
Same problem here, I have tried three bt headsets, multiple video players and various file types and there is big audio lag in everything.
I am running Ricardo's CM9. Is there anyone who can look into this or is it something that Asus is going to have to fix?
Just wanted to say that I'm having the same audio delay problem on my Galaxy Nexus running Bugless Beast 4.0.4 and I'm using that LG headset too. It must just be a problem with ICS. Hopefully we'll get an update to fix it soon!
Same here with the roms
Same problems here, Using asus slider 101 with revolver rc2, and android revolution 3.2.1, everything's so fast and really good, but the audio lag kills it, if I use grooveip on it, they'll often overlap, in servere cases I have to reboot the device, so for now I'll just use grooveip and any video player with direct connection to the device, and use the bluetooth for music and such...
I just hope the great rom chefs can come up with a solution, heck It might be the ICS itself, being that it is in it's "baby" state...
It seems to this day, a lot of people are working for a fix on this, some say it's an asus thing, others say it's ICS, it seems that the issue is stemming from a incorrect value, here's a quote from one site:
"The root cause of the issue seems to be incorrect reporting of the A2DP HAL
(android_audio_hw.c) latency to AudioFlinger. The following 'in progress'
patch seems to make things better."
There used to be a patch floating around to try to fix the issue but, weather it'll solve it is beyond me because the patch disappeared along weather it worked or not.
Other sites are trying to resolve the issue themselves simply because asus is tight-lipped about it, or they're trying to solve it in due time...
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
Are you only out of sync of no audio at all?
My problem is the bluetooth is connected, but No audio att all.
User Monster Iclearity HD
Jawbone Era
Jawbone Icon
after Several restarts, several Disconections! it works when it likes too.. Getting me crazy... ANd im on the lates stock rom! with latest uppdates....
Thinking about sending it for service?
I'll try the test based on your specs
lacrossev said:
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
I'm using Revolver 4 RC2, as I said before. It's definitely fully rooted, using guevor's kernel test 18e, I have 2 bluetooth devices with the same issue, a sony mw600 bluetooth stereo headset, and a htc brand ad2p stereo headset.
both have the same issue, worked fine in honeycomb, both stock and mod (revolver honeycomb, TF 3.11).
It might be a bluetooth model issue as you don't have the lag, as for the tweak, that part I don't know... I'll try to use guevor's kernel 17c though... I'll let you know how it turns out...
@3kgt
my issue is that the audio lag, the connection is fine though.
Well i gave mine to the store and used final days of warranty!
Mine did connect without problems, but no sound at all.
Tested with
Monster Iclearity HD
Jawbone Icon
Jawbone Era
And yet a nother uknown BT Speakers..
i'm using team EOS ICS stable version, and a Logitech Bluetooth speakers.
i can connect and hear the audio, there maybe a 1/2ms sec delay. i never noticed till you asked so maybe i'm just seeing things?
i tested playing youtube and watching movies on mx player.
Tried it, same issue...
Well, I reinstalled revolver ics 4.0.2, wiped cache, and dalvik cache, the op runs smoother than before with guevor's kernel 17c and no SODs (so far...), but the 2/3 ms delay is still there, let me clarify a bit on it.
Any app that makes sounds (mx player, poweramp, mixzing, stock player, angry birds, etc.) will have that delay on the asus slider sl101 running ICS, worse if I use voip apps like grooveip, it's only tolerable without bluetooth...
I can use bluetooth on Poweramp and mixzing since I'm only listening to music.
Well that the issue I have...
Can't do much on my end but wait...
Same
Same issue here since upgrading my Sony Tablet to ICS.
I've had exactly the same problem with my TF101 on any form of ICS that I've tried. An unacceptable audio delay to my Sennheiser MM-100 bluetooth headphones. No problem for music, but I can't watch video like this. The only cure I have found is to run a good HC ROM - at the moment it's Revolver 3.11.1, the more I use it the more I like it. Is ICS really worth it? Maybe for some uses; but mine is primarily for watching video when I go camping, a bit of internet and some games. And Revolver is perfect for that. It even recognises my 64GB SDXC card; which my Win7 64bit 6 core has problems doing.
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Same here...
3kgt said:
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Click to expand...
Click to collapse
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
oldgamer31 said:
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
Click to expand...
Click to collapse
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Alexsandra said:
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Click to expand...
Click to collapse
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don't think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
oldgamer31 said:
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don'think don'think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
Click to expand...
Click to collapse
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Alexsandra said:
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Click to expand...
Click to collapse
Yea, they're real nice when I came in, but couldn't do much, I'll visit again before the end of the month, going back to work, hopefully I can reach them before then, If anything I'll keep my fingers crossed in hope that they'll fix the issue without my interaction...

Bluetooth Audio Issues

So I have used both the international version and the T-Mobile One S and have a serious problem when I try to play audio of the Bluetooth connection in my car. From Spotify or the standard music app the audio will keep skipping when using the Bluetooth connection in my car.
I am wondering if anyone else is having an issue playing audio over Bluetooth. I have never had this problem with any of my other phones. My Galaxy Nexus has worked flawlessly. Thus, wondering if this is a bug or a permanent issue.
Your help, thoughts or experience is appreciated.
Sent from my HTC VLE_U using XDA
brademcee said:
So I have used both the international version and the T-Mobile One S and have a serious problem when I try to play audio of the Bluetooth connection in my car. From Spotify or the standard music app the audio will keep skipping when using the Bluetooth connection in my car.
I am wondering if anyone else is having an issue playing audio over Bluetooth. I have never had this problem with any of my other phones. My Galaxy Nexus has worked flawlessly. Thus, wondering if this is a bug or a permanent issue.
Your help, thoughts or experience is appreciated.
Sent from my HTC VLE_U using XDA
Click to expand...
Click to collapse
Not that this makes you feel better, I have the same exact issue. My GSII did not do this so I know its not my car. Kind of stinks because I like to stream tune in radio via bluetooth in the car.
im not having any issues with my A2DP headphones.
Audio and phone calls work fine over my LG HBS 700 with US T-Moblile device.
mikea3000 said:
Not that this makes you feel better, I have the same exact issue. My GSII did not do this so I know its not my car. Kind of stinks because I like to stream tune in radio via bluetooth in the car.
Click to expand...
Click to collapse
thats what i do....it better work or this phone goes on sale right away. 1st thing i will do is check bluetooth, if it aint working......bye bye One S.
kolyan said:
thats what i do....it better work or this phone goes on sale right away. 1st thing i will do is check bluetooth, if it aint working......bye bye One S.
Click to expand...
Click to collapse
I believe the One S uses BT v4.0, so this may be an issue. If I were you, I'd try to get tech support on the line and see if you can get high-level support from a knowledgeable tech on it. If you can't, I dont blame your for taking it back or selling. That's one of those deals where you're left wondering if they'll fix w/software, or if you'll be up **** creek without a paddle. Luckily I dont use BT very much, and never do for music.
Well I got my One S surprisingly fast....in 2 days ! (was expecting 5-7 days)
Just tested BT in car with Sony head unit (its the newer version only like 6-12 month old) and it seems to work for the most part.
Phone and Media profiles connected, and they reconnect just fine, media from Youtube and HTC Videos streamed just perfect and audio quality is 110% (maybe due to apt-X codec found in BT 4.0). Now at one point I noticed that it lost connection and I needed to reboot the phone in order to connect again, but I have no idea what happened there. I tried to reproduce this again without any luck, the phone stayed connected to Sony unit for about 15-20 minutes without loosing the connection and playing media from different sources
---------- Post added at 06:26 PM ---------- Previous post was at 06:13 PM ----------
Also streamed GPS instructions and worked fine.....will test out more on my way to Tmobile to get SIM card
No probs with bluetooth to my Sony head unit either. Streaming from such as Tune in Radio or other sources that use mobile data can be hit and miss though with connection dropouts. That in itself is another issue but at least BT works fine.

[Q] No sound when making calls or receiving calls

Dear All.
My samsung galaxy s2 skyrocket had been working with ParanoidAndorid (v 2.55) for 2 months without problems, but since a week ago I couldn't place regular calls. I can dial the numbers and receive calls, but in neither case I can hear any sound. The rest of the functions work just fine (youtube, chrome, etc). After checking for sound configurations, such as noise reduction, the problem persisted. I have to say that the problem goes away after rebooting the system, but is happens again at random times. I've change to Cyanogenmod 10, but the situation holds.
I noted that two apps seems to be producing this problem: Viber and Line. Immediately after I receive a Viber/Line call the problem arises. This is strange as I've been using Viber from the beginning, but the problem has been happening only from last week.
I would appreciate any suggestions. Thanks in advance
Contact the app DEV and provide him some logs. It's not the phone from what you're describing.
hechoen said:
Contact the app DEV and provide him some logs. It's not the phone from what you're describing.
Click to expand...
Click to collapse
I'll try using the phone without Viber/Line for a couples of days just to be sure that is a app-driven problem. Given the popularity of these apps, I would be surprised if this is only happening to me.
Did the app update recently? I'd unistall it then clear caches and reboot. If the problem goes away it's the app.
Hi @MarceloR -
I am a rep. of Viber here on XDA.
Thanks for sharing the details of the problem.
First, please note that Viber does not officially support your device, s2 skyrocket (here is the full list of fully compatible devices: http://bit.ly/Hm5k9p). Furthermore, we (Viber) don't claim to fully support devices with Custom ROMs, since it is impossible for us to adapt our app with all of the Custom ROMs out there.
Both these issues may be the sorurce of the problem you're experiencing. Have you tested this issue on Stock ROM on your device? (though it's not fully supported).
Having said that, the problem still sounds odd - Viber should not affect your ability to use your phone for regular calls.
Same problem, different software
I'm having the same issue - no mic, no sound on phone calls. I do not have either of the above-mentioned apps installed. I'm running CM10.1, though (Rogers). Tried installing the CLI3 modem, and the stock Rogers modems to see if that might help.
I did notice that the ear speaker was getting quite hot when I tried to use the phone, and the phone app itself is performing tremendously slow.
If anyone has thoughts / suggestions about how to fix this, I'd really appreciate it.
It's a common issue and has nothing to do with Viber, i've never used it personally.
This has happened to me on all kinds of roms stock, custom and AOSP.
Usually, when it happens, it happens after or while i am running an app that uses audio. Like any video / audio player and games.
It's not that big of a bother since it doesn't happen too often, but just embarassing.. when you've payed some $300+ for a phone and it doesn't even make phone calls lol. Might as well have bought one for $20 that does.
My point is i want to know a reason or explanation for this if someone can offer one.
Update: pulled SIM card, battery. Reboot, shut down, insert SIM card. Everything works again. Using the same 3/3 nightly. No other changes.
lingowistico said:
It's a common issue and has nothing to do with Viber, i've never used it personally.
This has happened to me on all kinds of roms stock, custom and AOSP.
Usually, when it happens, it happens after or while i am running an app that uses audio. Like any video / audio player and games.
It's not that big of a bother since it doesn't happen too often, but just embarassing.. when you've payed some $300+ for a phone and it doesn't even make phone calls lol. Might as well have bought one for $20 that does.
My point is i want to know a reason or explanation for this if someone can offer one.
Click to expand...
Click to collapse
Common for whom I don't have these issues. I swear how do you guys have all of these crazy problems.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Common for some..
http://forum.xda-developers.com/showthread.php?t=2168656
http://forum.xda-developers.com/showthread.php?p=39678817
@lingowistico -
Thank you for sharing this valuable information, that will help us aide our users as well.
If you have any news in this matter, please do let us know
lingowistico said:
Common for some..
http://forum.xda-developers.com/showthread.php?t=2168656
Click to expand...
Click to collapse
I circumvented this problem by installing an old version of viber (one from Dec 2012). I found the old version here: http://www.androiddrawer.com/
So far, no problems. Everything seems to be back to normal.

Strange Bluetooth Connectivity Issue

I have a gogroove flexsmart x3 that i use for bluetooth streaming in my car. It originally pairs just fine. Now whats supposed to happen is after the original pairing has been done, it should automatically connect once i start my car again. However on my nexus 5 I have to press the "unpair" button and then resync the two devices again. (as in have my nexus 5 search for my flexsmart x3).
this has happened on stock and every custom rom i've tried so far. this issue doesn't occur on my galaxy s4 or iphone 4s.
If you can help me then thanks!
afrojoc said:
I have a gogroove flexsmart x3 that i use for bluetooth streaming in my car. It originally pairs just fine. Now whats supposed to happen is after the original pairing has been done, it should automatically connect once i start my car again. However on my nexus 5 I have to press the "unpair" button and then resync the two devices again. (as in have my nexus 5 search for my flexsmart x3).
this has happened on stock and every custom rom i've tried so far. this issue doesn't occur on my galaxy s4 or iphone 4s.
If you can help me then thanks!
Click to expand...
Click to collapse
Still an issue.. meh. I may just get rid of this phone
afrojoc said:
I have a gogroove flexsmart x3 that i use for bluetooth streaming in my car. It originally pairs just fine. Now whats supposed to happen is after the original pairing has been done, it should automatically connect once i start my car again. However on my nexus 5 I have to press the "unpair" button and then resync the two devices again. (as in have my nexus 5 search for my flexsmart x3).
this has happened on stock and every custom rom i've tried so far. this issue doesn't occur on my galaxy s4 or iphone 4s.
If you can help me then thanks!
Click to expand...
Click to collapse
Same exact issue happened to me. Can you provide us with some more information. Has the device been rooted ? Custom rom or custom kernel.
dia_naji said:
Same exact issue happened to me. Can you provide us with some more information. Has the device been rooted ? Custom rom or custom kernel.
Click to expand...
Click to collapse
the problem is with my gogroove flexsmart. it no longer reconnects with my iphone either. sorry :/

Not sure if I should return my OP8Ts

I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
parakleet said:
I personally have not experienced any of what you are describing.
I have a mesh network and have not experienced any issues
YTMusic is my streaming service and works fine
Cell reception is actually the best I have ever had. I am on the 8t+5G from T-Mob and using their network again. I had Google Fi and was always forcing T-Mobile as sprint had issues
The first bullet point rings of major network infrastructure issues at your home that go beyond the cellphone.
The Google news issue again sounds like network shenanigans to me.
Do you experience any of the issues you list away from your home network(s)?
Click to expand...
Click to collapse
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
One issue is solved! Our mesh WiFi (Cisco something or other) has some incompatibilities with some Android phones, and there were instructions on how to tweak the settings to bypass the issues
The other issues aren't a huge deal, as long as reception is fine.
AndrewVee said:
Thanks for the response! Good to know you're not seeing these issues.
I'll ask my brother to tweak some WiFi settings to see if we can drill down on the issue. Seems so weird to me. And it's only one of our access points that has an issue. I also can't test outside of our home network really, still waiting for a damn Fi sim to be delivered so I can use the phone outside! haha
The reason I think it's the phone is because I don't have any networking issues with my laptop or Pixel 2XL.
The YT Music thing is weird, it only seems to trigger when I queue some downloads (playback is fine otherwise). I'll play around with it more.
Google News is only some videos. It could be network, but I guessed codecs or something because it's not consistent. Weird, just clicked through a little bit more and it's specifically in the News feed, on the website it works. And works on the P2XL - CNN's video on Hurricane Iota is an example.
I'll have to check and see if some Play services need an update or something. *shrug*
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Click to collapse
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
parakleet said:
Everything you are describing would require network resources to execute wifi or cell data.
Depending on how heavily modified your home wifi is just about anything could be causing intereference.
Can you snag some free wifi at the coffee shop or something like that to try it out?
Click to expand...
Click to collapse
WiFi is solved - it was an incompatibility between the router and some Android devices which could be fixed with config tweaks.
I don't think the others are networking issues, but I'm always down to test (and happy to prove myself wrong) COVID makes it more difficult, but I'll probably be able to find somewhere to test wifi before the return period is up (next Friday). Hopefully the sim arrives today so I can test that way as well.
Either way, I think I'll be able to get to a point that I don't want to return the phone. At least I hope - I'm really happy with it other than these tiny issues.
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
The phone is beautiful, and so fast compared to my old Pixel 2XL, I'm loving almost all of it. BUT, of course, there are some issues and I'm not sure if I should wait it out or return the phones.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
I know some of these issues might not sound like the phone itself, but I don't have any of these issues on my Pixel 2XL, and it seems likely that it's OnePlus software (or maybe even hardware codecs not provided?) causing the issues.
I love this phone so far, but I'm worried that these issues are going to linger or never be fixed, which would suck long term.
Any suggestions?
Click to expand...
Click to collapse
Did u update phone as soon as you booted for first time?
kenbrownstone said:
Did u update phone as soon as you booted for first time?
Click to expand...
Click to collapse
Yep.
AndrewVee said:
Yep.
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Click to collapse
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
kenbrownstone said:
If you hadn't reset phone since update I would or at least clear cache ..I had a lot of issues like you and I finally just reset mine fully and it fixed my problems..I was about to return mine too..
Click to expand...
Click to collapse
That's great advice, I can't believe I didn't think of it. It also sounds like a huge pain, but I'll def try it if I'm on the fence about returning this weekend.
Still waiting for OnTrac to deliver my sim - just want to give a shout out to them as the worst shipper around
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
With most of Googles stuff running through Chrome. Are you sure the videos that say, can't be played, might be blocked by an ad blocker? I have had none of the issues with the 8T+ 5G and the reception is on par with my 8 and 7 Pro.
raszop said:
return it. it's a bad phone. and im say this as someone who had 6t for 2 years, 7t since april this year, and just returned 8t. the quality decrease... they only compete in numbers, not quality. it only shows sad direction of oneplus. so sad people shill this company, its now a shadow of what it used to be in its pinnacle - 3t/5/5t
Click to expand...
Click to collapse
That sucks. My first experience with them was the OnePlus One, and this device is so much better, it's hard to even compare.
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
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Click to collapse
T-Mobile doesn't update them. OnePlus does! T-Mobile also charges a $50 restocking fee, per device.
I bought directly from OnePlus.
I've have nothing but great experiences with oneplus. I moved away from samsung for oneplus. I figure this: you have 120hz refresh rate, 12 gb of ram and 256 gb of internal storage for 749.99. I mean, come on.....
do you want you phone to cost as much as your rent? <joke>
---------- Post added at 12:49 PM ---------- Previous post was at 12:30 PM ----------
badpanda said:
If you got them at Tmobile return them they suck never updates is not the same as the global us version. There is also missing features.
Go before the 14 days.
Click to expand...
Click to collapse
True, oneplus updates thru t-mobile lags hard. Now, on other hand, if I had the means, I totally buy it outright from oneplus themselves.
I do see your point. =)
Alright, I'm just gonna do a quick update.
First, OnTrac really does suck, they accidentally sent my brother's sim to another state, and mine has no status updates 4 days after it was supposed to be delivered.
BUT I didn't know you can just pay $10 for a Fi sim at BestBuy, so now I'm all set!
As for the issues:
AndrewVee said:
I just bought 2 OnePlus 8Ts from that awesome buy one, get one 50% off deal they had.
WiFi seems to be working with most of my routers, but there's one fancy combined AP we're trying to use throughout the house, and when we try to connect with either phone, it says connecting for a second, then goes back to "Saved" - no useful error message, of course, just never manages to connect.
YouTube Music has, multiple times, frozen up while downloading music. When it happens, the main app stops loading data and I can't access my library, etc. I think force closing it fixes it, but I can't remember because I also rebooted the phone to fix the issue once.
I've heard complaints about cell reception. I'm supposed to receive my Google Fi sim today to check, but a little worried about that.
My brother has had a google play issue where Chrome says it needs an update, but when he goes to the play store, he clicks update, it says it's updated, then goes back to Chrome and it says it needs an update.
I've noticed video playback issues. Like using Google News, certain sites auto-play videos, and it just says "Can't play video. Try again." Clicking through to the actual video shows the same error.
Click to expand...
Click to collapse
WiFi: Fixed. Router incompatibility, but tweaked settings allowed the 8t to connect.
YouTube Music: Not sure, but it seems fine, and overall not a very big issue if I have to force quit occasionally.
Reception: Can't say 100%, but had 5G inside of BestBuy, and LTE/5G at home with full bars, so I'm pretty content to say this is fine.
Chrome Update: My brother rebooted his phone and the problem went away *shrug*
Video Playback in Google News: As @parakleet said, this is somehow a networking issue! Works fine when I disable wifi! I'm baffled that it's not an issue on other phones at home, but happy to be proved wrong.
So, overall, I'm now excited to have an 8T I can use as an actual phone, and it seems stable and working

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