OnePlus One reboot problem - ONE Q&A, Help & Troubleshooting

Hello there,
I have my OPO since mid October and I'm very happy with it. I had no bug mentionned in this forum like non-responsive screen, yellow tint or anything. BUT since yesterday (or maybe a few days before) I realised that my OPO rebooted alone but not randomly.
It actually reboots every (exactly) every hour, with or without a WiFi connection. I searched for this problem on this forum (and Google), but some experienced random reboot (which is not my problem).
Is there a fix for this problem ? Any help would be welcome.
PS: My OPO is not rooted.

Any help ?

Factory Reset? Reflash firmware? Did you try that...?

Thanks for your reply.
Well, I didn't because I don't want to lose all my data. But if I can't find a fix within a week or so, I'll maybe try a factory reset. (I couldn't manage to root my 1+, I was stuck in a very first step... So I think I won't be able to reflash the FW)

Every one of these devices can be unlocked and rooted, so you should unlock your bootloader and flash the fastboot images. This will give your a fresh start.
Transmitted via Bacon

I tried to root my OPO, but seems that I failed to install the ADB thing. (it doesn't work in console)
Please see this thread : forums.oneplus.net/threads/oneplus-one-reboot-problem.204650 (sorry, I can't post link yet (10 posts))
(Summary: It does also happens when my phone is in airplane mode. I noticed that my device reboot when Avast and another app reach 1h of background use. I also noticed that every time my OPO reboot, Google Play often uptade one or more apps. I'll see if there is a connection between my reboot and apps update.)
I installed an app to record my reboot ("Boot log"). It's happening once per hour (18:52, 19:50, 20:51) and same before. Now it's 21:59 and still no strange reboot. What's new ? I uninstalled Avast and disable auto sync. One of them should be doing these reboots. I'll try to enable auto sync again for the next hour.

Well I just find out that it was the auto sync problem (it just rebooted when I REenable auto sync after disabling auto sync for an hour). I just have to guess which sync is making my device rebooting....

PROBLEM SOLVED !
I accidentaly disabled the Keep Awake function for Android Système instead of Google Play Service...

Related

[Q]Wifi stuck on 'turning on'

From what I have seen on the internet I'm not the only one with this problem, but as far as I know, I'm the only nexus 5 owner with this problem. See, two days ago, all of a sudden (I must confess, because the phone often forgets wifi networks, I was using the Wifi password recovery & backup app, but that can't be the problem, I use it all the time), but all of a sudden, after a reboot, my wifi is turned off. I already found that to be strange, but then it became even stranger: when I tried to turn it on, it kept on 'turning it on' but never actually turned it on! (the switch is still dark gray in the 'on' fase). I tried to figure out why it was doing this, the last apps I installed were Tasker, Autovoice and secure settings, so I uninstalled them, no difference. I tried disabeling my xposed framework, no difference. I tried wiping Cache and Dalvik cache, no difference. I accedently (swipe to wipe is dangerous!) completely wiped my phone, but still no difference. Then, using the Nexus Root Toolkit, I reverted back to stock and unrooted. Then finally, my wifi came back on . So I slowly installed everything again (stupid me had no backup) and the wifi kept working for a day.... And till now it's been off, not willing to turn on . It must be some app I installed I guess. I also tried to change kernels but again with no succes... Oh and my mac-adress is also nowhere to be found, is that normal when the wifi is turned off?
I'm sorry for the long personal story, but I would be very grateful if someone had a working idea
tnx in advance guys
This is what Wifi Fixer tells me
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Not much, but now I am sure my wifi is stuck. tnx wifi fixer... They also advice me to factory reset (Already did) or flash a custom rom (maybe I will if I can't find a solution, or I'll wait for 4.4.3)
I'm running cyanogenmod 11 right now and everything seems to be working fine I really hope it will keep on working
Sent from my Nexus 5 using XDA Premium 4 mobile app
Humpie said:
From what I have seen on the internet I'm not the only one with this problem, but as far as I know, I'm the only nexus 5 owner with this problem. See, two days ago, all of a sudden (I must confess, because the phone often forgets wifi networks, I was using the Wifi password recovery & backup app, but that can't be the problem, I use it all the time), but all of a sudden, after a reboot, my wifi is turned off. I already found that to be strange, but then it became even stranger: when I tried to turn it on, it kept on 'turning it on' but never actually turned it on! (the switch is still dark gray in the 'on' fase). I tried to figure out why it was doing this, the last apps I installed were Tasker, Autovoice and secure settings, so I uninstalled them, no difference. I tried disabeling my xposed framework, no difference. I tried wiping Cache and Dalvik cache, no difference. I accedently (swipe to wipe is dangerous!) completely wiped my phone, but still no difference. Then, using the Nexus Root Toolkit, I reverted back to stock and unrooted. Then finally, my wifi came back on . So I slowly installed everything again (stupid me had no backup) and the wifi kept working for a day.... And till now it's been off, not willing to turn on . It must be some app I installed I guess. I also tried to change kernels but again with no succes... Oh and my mac-adress is also nowhere to be found, is that normal when the wifi is turned off?
I'm sorry for the long personal story, but I would be very grateful if someone had a working idea
tnx in advance guys
Click to expand...
Click to collapse
Hey all,
After more than a week with NO WIFI, i have finally figured it out.
Here are the detailed.
ISSUE: After OTA update of 4.4.3 on new nexus 5, the phone was rebooted automatically and after reboot WIFI button was greyed out. It only showed "TURNING ON".
FAILED SOLUTION ATTEMPTS: Following step DID NOT HELP
1. Factory reset
2. Battery drain and recharge after full drain
3. Power off for few hours and restart
4. Whacking the set on palm (yes, whacking, it was a recommended solution on a thread)
5. Opened the handset and checked all the hardware link, every thing was fine
6. Bootloader unlock, recovery installation (TWRP), downgrade to 4.4.2 (downloaded from google's web page)
7. Downgrade to 4.4
8. OTA update from down graded firmware
9. Sideloading the 4.4.3 update on firmware 4.4.2
10. Rooting, and installation of custom ROM (slimKat, Cynaogen mod)
11. Installation of custom kernel (linaro)
12. Flashing of 4.4.2 & 4.4 Radio/Boot images on stock rom of 4.4.3
13. Clean install of 4.4.3 (removing everything from phone except recovery)
14. *#*#4636#*#*, goto wifi and restart.
15. *#*#4636#*#*, wifi state shown "UN-INITIALIZED"
Actual Solution that worked
***** Install Paranoid Android ROM on rooted Nexus 5. The issue is with Kernel , which control the HW/OS communication. Apparently Kernel of this ROM removed the issue (but installation of SlimKat/CyanogenMod/Custom Kernel).
I then restored the backup of stock 4.4.3 from recovery and did a factory reset. Wifi & every thing else works fine now *****
Please Help - Nexus 5 - No WIFI
monty6630 said:
Hey all,
After more than a week with NO WIFI, i have finally figured it out.
Here are the detailed.
ISSUE: After OTA update of 4.4.3 on new nexus 5, the phone was rebooted automatically and after reboot WIFI button was greyed out. It only showed "TURNING ON".
FAILED SOLUTION ATTEMPTS: Following step DID NOT HELP
1. Factory reset
2. Battery drain and recharge after full drain
3. Power off for few hours and restart
4. Whacking the set on palm (yes, whacking, it was a recommended solution on a thread)
5. Opened the handset and checked all the hardware link, every thing was fine
6. Bootloader unlock, recovery installation (TWRP), downgrade to 4.4.2 (downloaded from google's web page)
7. Downgrade to 4.4
8. OTA update from down graded firmware
9. Sideloading the 4.4.3 update on firmware 4.4.2
10. Rooting, and installation of custom ROM (slimKat, Cynaogen mod)
11. Installation of custom kernel (linaro)
12. Flashing of 4.4.2 & 4.4 Radio/Boot images on stock rom of 4.4.3
13. Clean install of 4.4.3 (removing everything from phone except recovery)
14. *#*#4636#*#*, goto wifi and restart.
15. *#*#4636#*#*, wifi state shown "UN-INITIALIZED"
Actual Solution that worked
***** Install Paranoid Android ROM on rooted Nexus 5. The issue is with Kernel , which control the HW/OS communication. Apparently Kernel of this ROM removed the issue (but installation of SlimKat/CyanogenMod/Custom Kernel).
I then restored the backup of stock 4.4.3 from recovery and did a factory reset. Wifi & every thing else works fine now *****
Click to expand...
Click to collapse
Hello all, I have developed the same problem on my wife's Nexus 5, some 2 weeks ago, WI-FI failing to turn on, just hangs at 'turning on'.
She had a 5 month old, unrooted Nexus 5 running 4.4.4 and had just added a new WIFI access point.
Initially I thought it may be a hardware issue with WIFI and tried similar fix as is detailed below to my WIFI antenna: (No success)
YouTube (Nexus 5 GPS Signal Antenna Fix)
I installed WIFI fixer app as first poster did which identified a possible software issue within know issues section.
Finally I found the monty possible fix above, thanks BTW, and thought I would give it a go.
I have completed the following actions (good learning curve) but still no WIFI.
Attempted numerous reboots, factory resets and wipes from recovery mode. Ran battery down etc.
Rooted Nexus 5 with windows app, CF-Auto-Root, required windows google driver for nexus 5 though
Installed TWRP recovery
Factory Reset
Installed ROM (pa_hammerhead-4.44-20140722) from XDA
Factory reset
Rebooted
No WIFI
Installed ROM (N5_4.4.4_KTU84P) stock from XDA
Factory reset
Rebooted
Still no WIFI
Do I require to also install a PA GAPPS like (pa_gapps-stock-4.4.4-20140720-signed) with paranoid android?
Do I require to also wipe kernel somehow?
Can anyone advise if I am missing something obvious, exact ROMS to use or a better fix as phone is pretty useless without WIFI?
Thanks alot for any help, knowledge is power but helping may save mankind!
What helped me in the end was flashing Cyanogenmod. It solved all my problems and my wifi never failed again.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I flashed CM and gapps listed below:
cm-11-20140727-NIGHTLY-hammerhead
gapps-kk-20140606-signed
Still no wi-fi with same issue.
Did a restore to stock I installed.
Is there an easy way to check its not just a hardware failure?
I tried catlog but it was just gobbledegook....
That is strange... It may be a hardware issue then, but I don't know for sure since my knowledge doesn't reach that far... Maybe someone out there on the forums know more
Sent from my Nexus 5 using XDA Premium 4 mobile app
I had the same problem and I managed to resolve it eventually. I performed a factory reset and flashed CWM, had the WiFi working intermittently. I then killed Bluetooth Share and folder /data/misc/wifi/, seems to be working fine now...
bouncybee said:
I had the same problem and I managed to resolve it eventually. I performed a factory reset and flashed CWM, had the WiFi working intermittently. I then killed Bluetooth Share and folder /data/misc/wifi/, seems to be working fine now...
Click to expand...
Click to collapse
i have the exact same problem. i tried to do what helped you. after deleting those files, the wifi would actually turn on. it even scans and identifies the signals. but then it doesnt connect. as soon as i tap connect it give me an error "failed to connect to network" and goes back to searching infinitely.
any other thoughts you got about fixing this?
fowzan said:
i have the exact same problem. i tried to do what helped you. after deleting those files, the wifi would actually turn on. it even scans and identifies the signals. but then it doesnt connect. as soon as i tap connect it give me an error "failed to connect to network" and goes back to searching infinitely.
any other thoughts you got about fixing this?
Click to expand...
Click to collapse
I tried just about every way I could think to fix this issue. Safe mode, factory reset, root, then installed franco kernel, then installed CM11, installed stock 4.4.2 to see if reverting helped. all and wifi still stuck just saying "wifi turning on..."
I think it must be a hardware issue, sending back to LG soon.
I'm having the same issue. Did you ever resolve the problem?
Also ran into this issue today. I'm running CarbonROM. Before this issue started, my phone started to act strangely. It wouldn't wake up from sleep, and needed to be rebooted. My WiFi is currently working, but when I leave the house, it still thinks it's connected to my WiFi at home. It's strange. What seemed to work for me temporarily is to put the phone in airplane mode, reboot, then turn off airplane mode. I also booted into Safe Mode (which didn't work properly, maybe a CarbonROM issue?), then rebooted back normally, and everything seems to work now...
Update 1:
WiFi stopped working again. I did a factory reset, then installed CM11 M9, and WiFi works again. Strange... I hope this isn't a hardware problem. I read some other forums where the motherboard was swapped out.
Update 2:
WiFi stopped working in CM11 after a while. I guess I'll try to switch back to stock.
Update 3:
I did a full reinstall of the stock ROM, including resetting the tamper flags. Now it seems my wifi is working again...
Update 4:
With stock 4.4.4 my WiFi worked for a while, then stopped working. I did a factory reset, and cannot connect to WiFi anymore I think I will have to RMA it. Currently in contact with Google support.
Following. I am suffering with the same problem
help
Is there a solution to this problem.
I tried everything written but nothing worked
Anything new? I'll take care.
WiFi error again
Sorry to hear that is indeed not unusual as I thought.
I have this thread opened: http://forum.xda-developers.com/goo...issue-hardware-software-t2856105/post55003889, if you guys think it is a good idea, I can move it to here.
First time, I also did everything you have listed, without success. This time, with a second Nexus 5, I'm very disappointed with Google/LG... No answer from the support in three days.
Hardware problem
iperetta said:
Sorry to hear that is indeed not unusual as I thought.
I have this thread opened: http://forum.xda-developers.com/goo...issue-hardware-software-t2856105/post55003889, if you guys think it is a good idea, I can move it to here.
First time, I also did everything you have listed, without success. This time, with a second Nexus 5, I'm very disappointed with Google/LG... No answer from the support in three days.
Click to expand...
Click to collapse
I've just spoke to Google's support team and they told me it is a hardware problem. It seems I am terrible unlucky to get this problem twice with different devices (same model). Well, I'm giving it a shot and asking for my third replacement. Supposedly, it is the fair way to go. I strongly advice if you got the same problem to ask Google for a replacement.
Thanks to all that tried to help.
I've had the same problem. I was trying to fix, that my N5 was not automatically connecting to my AP.
I modified the wpa_supplicant.cfg and after that as an effect nothing seemed to work.
The Wifi stuck on *as the thread already names it* on 'turning on'.
I deleted the whole wpa supplicant after making a backup, so that I can keep all those WPA, WEP, WPS-keys, ... etc.
Restart -> done fixing !
:victory:
Cheers
Had the same issue yesterday on Mahdi with Uber-Kernel, a cachewipe solved this temporarily. Today when i got home after work it just didn't want to turn on wifi, deleted these folders, did a clean flash, nothing of those methods work. Now i'm trying a fullwipe with factory images, hope it does work. Already sent an e-mail to Google Support, just in case they know about it and get my fifth RMA-device.
edit: still doesn't work after flashing factory images.

[2016]Random Reboots on my ONE. Please help.

Later edit5: Tried to restore my nandroid backup and TWRP froze. Had to hard reboot the phone...
Later edit4: It started working. It f***** started working. Out of nowere. Last night, the last thing i tried was this: https://forums.oneplus.net/threads/fix-for-sudden-death-and-boot-loop.146107/
I rebooted the phone and it didn't work. I gave up.
This morning I turned it back on and ... surprise, surprise... it started working (optimizing apps and actually booting into cos12.1).
My happiness didn't last because as soon as the phone started updating some apps, it crashed, and entered a boot loop again. Good thing i managed to copy one of my previous backups.
Can someone explain this behavior?
Later edit3: my phone is still stuck in a bootloop. Neither roms are working.
Things I've tried:
- flash new roms
- erase/ flash persist
- flash color os
Nothing works!
Later edit2: while on cm13, i plugged it in to recharge. While connected to wall plug it did nothing(working fine, as it should be). As soon as i unplugged it started rebooting over and over again... a boot loop. This phone is starting to look like one of the biggest mistakes i ever made. I regret purchasing it.
Later edit: now it just turned off, and pressing the power button won't turn it back on. Had to press it for about 10 - 15 seconds. ANNOYING!
OP: I've been experiencing random reboots on my oneplus ONE since I've had it.
When i first got the phone, i was so excited about it and started flashing custom roms, just for fun and to see which one suites me. I messed up the phone (my camera wouldn't work anymore. All the roms gave me the same message"Camera has stopped working" ) and sent it back to warranty, here in my country, at the shop from which i've bought it. After two weeks they sent it back to me with the note "restored to factory settings". I've checked the "About" section and it was running cos12.1, 1 jan 2016 security patch, kernel 3.4.67.
So I've decided to stick with this rom because I didn't want to mess it up again. But, out of nowhere it rebooted. First i thought that it was an app that needed the phone to reboot. I didn't mind it. I've left my phone over the night and in the morning it was saying "enter pin" as it has rebooted.
Long story short, ever since it reboots at least 1 time a day, and it is getting really frustrating! Sometimes when i'm in an app, sometimes when it just lays around.
Reasons it rebooted:
- no reason, just siting and it rebooted
- opened waze app
- browsing chrome
- tried to connect to a saved wireless network, it rebooted and afterwards the network was not recognized anymore and had to retype the password
- no reason!!! just sitting!!
- fresh install of cos 12.1, i queued about 20 apps to install... it rebooted and continued installing after reboot.
- sometimes i heavily use it and it runs perfectly, but when i stop using the phone and lay it down it reboots. (this only happend one time)
Things I've tried:
- factory reset
- clear cache and dalvik cache
- power cicle the phone
- new rom
None of these worked.
Today I installed sultans CM13, with his 3.4.0 - sultan - caf kernel, hoping that my problems would disappear. (I installed TWRP 2.8.7.0.5, flashed the rom, cleared the cache, flashed the gapps, cleared the cache and reboot.)
It ran flawlessly. I've installed all my apps, played a little with it, configured it as I pleased and I've left it the table for about 15 minutes. When i picked it up, it rebooted(AGAIN!) out of nowhere.
What could it be? As I read through the forums i found out that a log with the exact problem is impossible to get because it gets deleted.
Could it be the wireless network? Could it be the sim card I am using or the phone modem? Could it be because of the launcher?
(for now, i've disabled my sim pin so when my phone reboots i don't miss phone calls if i don't notice it has rebooted)
Please help, as this problem is getting more and more frustrating...
Reboot log
Quickly after a reboot i reconnected the phone, opened cmd and typed adb logcat.
This is the log. 22:17 is the time when the phone rebooted so i extracted only that fragment of the log.
I am going to flash the stock cm13 nightly with the "stock" version of gapps. (until now i always flashed "nano").

Galaxy S6 - freezing and rebooting 50+ times a day

I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Maybe a battery issue?
a friend just gave me his very same model phone with the very same issues.. if I find out anything I'll tell you here, or if you solve it first please write down what you did.
Thanks Vibbuz.
I've been trying to download a stock firmware to flash via Odin, but download speeds from Updato are really bad.
So I managed to flash a firmware after installing Odin on a Windows laptop (painful trying to get it to work on my Mac)
Firmware installed OK, but after boot I was getting a constant "com.sec.epdg" pop-up box that wouldn't let me use the phone at all. Not sure if that's due to the tsar3000 firmware?
Wiped the cache and did a factory reset after booting into recovery, and now it's stuck in a boot-loop again (95% of the time it hangs at the Samsung logo animation)
Just tried using SamFirm v0.3.6 to find the correct file. Downloaded a 4gb file, but several attempts to extract only gives BL, CP, CSC files but no AP (throws up an Unknown Error during process).
So still stumped!
Yet another update. Left Updato running overnight and downloaded a firmware.
Flashed it with Odin, claims to have succeeded but phone then reboots and hangs at "Erasing" stage (Android logo is spinning, then stops)
I'm starting to think it's pretty broken...
I've been having this exact same issue since June. If your phone happens to boot try activating power saving mode (to reduce cpu speed) as soon as possible.
It seems that doing that diminished the frequency in which my phone rebooted. If it also helps you it might be a faulty battery that can't provide enough voltage. (I'm not 100% sure on this part though, just thought of it because of the apple batteries drama)
Please post your results! Looks like a lot of people are affected by this and it would be great if we could find the cause of the problem.
I just read your thread actually! Sounds very similar to mine.
I've got nowhere. I don't think it's hard-bricked as I can still access Odin mode on the phone, and sometimes boots to Recovery, but it freezes and various different points and is currently unusable (either freezes at Samsung logo, "Erasing" part after installing firmware, or once it started to run though new device setup then froze).
Went ahead and bought an S8, but still want to fix the S6!
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Does it have twrp? Try a non stock ROM and kernel
So did anyone manage to find an issue in this rebooting. I am having the same issue.
damir_nis said:
So did anyone manage to find an issue in this rebooting. I am having the same issue.
Click to expand...
Click to collapse
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Hello,
anyone found some kind of solution? Happened to me also - freezing, restarts and then my S6 stopped working.. Sometimes I can boot to recovery menu, sometimes it boots up to android (and then freezes again), but the chances are almost non existing. Service man told me the same thing as @ghasemzm - eMMC failure. Yes, it is completely possible, but i don't wanna believe it, because they only tried to reflash the rom. I've made some "google research" and found that there were some issues in power IC on S6/S6E. Could this be related to it?
ghasemzm said:
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Click to expand...
Click to collapse
Will test the theory and let the group know.
So i have installed philipines latest update 6.0.1 i think with PIT file provided on Sammobile.
I have tested it for a day with normal ussage like i set up every other phone and it still continued restarting.
Figured out let me test with no google account signed in and the phone is working perfectly. For a full day.
So i dont know what the problem is but i will try again with google account tomorrow for a day see what happens.
After that will install 7.0.1 uk update with PIT file for it and test with that.
I have the same problem and I am quite sure that it is the mobile hard drive.
I tried to use F2FS but didn't find a working rom for that.
Samsung refused repair because of root.... Never Samsung again!
same issues here - any solutions found? My best guess is hardware fault...

S8+ freezes/reboots after a few minutes

Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
The phone does the same thing in the Recovery BUT NOT in Download Mode.
In Download mode the phone doesn't turn off or reboot by itself.
Factory resetting / Wiping did not solve the problem.
Installing the newest Stock Rom with Odin didn't solve the problem.
Installing an Oreo Stock Rom didn't solve the problem.
I tried many things but I'm not able to find a solution and I can't tell if it's a Hardware or Software problem.
It is unlikely a battery problem because it is fully charged and even while charging these problems will occur.
I tried firmwares from multiple sources but all ended up with the same result.
The phone boots, i can go through the Setup Wizard, log in to Google, connect to WiFi but after a few minutes of usage (usually less than 5 minutes) the phone freezes and reboots.
I have no warranty anyway so I can try out everything you can recommend me.
Thank you for any help!
KKenny1337 said:
Hello,
I have an S8+ and since an update i have the problem that the phone runs for
around 2-5minutes and then it freezes, the screen goes black and the phone reboots.
Thank you for any help!
Click to expand...
Click to collapse
Same Problem here. Not sure if anyone has a solution for it.
I tried flashing different ROMS via ODIN but it didn't help.
Also when in recovery mode, it gives some file / folder is missing / permission denied messages. (like unknown volume for path /odm) etc.
Any help / clue would be great help.

Debugging J7 Prime Restart issue

Pardon for a long story but someone gave this Samsung J7 Prime(SM-G610F) to me with an issue "An Error Has Occurred While Updating The Device Software". So I gave Samsung Smart Switch a try sadly they removed the Initialize option and old version don't seam to do what it suppose to do so I wen to a traditional Odin flashing. I then look for a stock rom for the phone that I think is the right one. Started with android 6 MM region pakistan and flashing went well. I was able to use it for a good hour or two until I notice it restarted by it self, then it keeps doing it 10-20 seconds after booting up. I though its the firmware I'm using so I went and look for Oreo version this time I region india (I don't know if region matters). So I flashed it again and tested the device again. I'm still able to use it for a good while till it restarted again. I then keep testing it to see what may be causing the problem. I notice that when the WIFI is on it just crash the phone to reboot so as soon as the phone reboots I turned the wifi off and it didn't crash anymore. I then factory reset the phone cleared everything, wipe cache then installed benchmark tools first. Thing I notice is it crashes when Google Play store is trying to install or download something. I tested it a couple of times to see when it crash and it does crash when downloading or installing something. I was still able to install 3Dmark and run it with wifi off. It completed the test without crashing so it couldn't the processor issue. I then look for another rom and tried flashing it. This time I had issue with it failing at system.img even if I use recent rom that worked. I then keep trying till flashing TWRP worked and flashing the rest of the rom is fine again.
What bothers me is why doesn't it crash during the first couple of hours. I've search similar issues and they say it may have been and app issue. I've already disabled bunch of app but nothing changed. Run the phone in safe mode but this time instead of crashing and rebooting right away it freezes for a few seconds. I suspect if google play or something being an issue since I've tried disabling it and it didn't crash for a couple of hours. Looked for allot of related thread but none of them seam to solve my problem.
I suspect either its the rom that I'm using and it can only be fixed by using the original rom, or its having a memory issue but don't know how to pin point it. Anyone can suggest on how I can debug this? I'm used to debugging things in real time and my knowledge with android is a quite slim but as a programming understanding the errors won't be a problem. I hope.
Edit: Hmm. Does copying kernel log with TWRP work or the kernel logs get overwritten every time the phone reboots? Because I see the kernet logs but don't see anything failing except for something saying SHUTDOWN but I don't think thats it. :S
Still no reply. :S I think its /system dismounting it self while doing a write operation. but it doesn't trigger until a certain amount of time after the phone is flashed or factory reset. I have to go to recovery and mount system back but that only happens on marshmallow. over version it remounts it self after the random reboot. After factory reset I'm able to install COD mobile and play a couple of match. after a long while it just decides to reboot.
I also tried z3x and after reading PIT from phone OK. the phone just reboots and flashing completes without it doing any flashing.

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