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[Completed] [Q] Moto G2 (2nd Generation) Not Able to Receive 21.11.23 titan update

I purchased two MOTO G2 on 28th Sept.
Initially both phones had Android 4.4.4 and System Version 21.11.14.titan_retaildsds.retaildsdsall.en.03.retin
When I tried to update both phones only one received latest update and upgraded to version
V 21.11.23.titan_retaildsds.retaildsdsall.en.03.retin
Till date i am facing problem with another cell phone. And Moto G2 forum is saying that this might not be available for your region...
How is that possible ???
It is 120 MB update and also I tried to search any standalone option to update however it is not present on internet
Also I got more confusing discussion on Moto Forums Please refer following link
forums.motorola.com/posts/0d83a6983a
and news of update from Moto
motorola-global-en-uk.custhelp.com/app/answers/detail/a_id/101403
I tried to install update by phone restore many times however it is not accepting any update. It is also not detecting update through Motorola Device Manager in PC.
Please guide me whether it is Cell Phone issue or Software issue ???

Hi,
Updates are rolled out in stages and can take a long time sometimes for you to receive the update. You need to sit tight and wait it out. If you have any other questions regarding the same, please post it in the Moto G's Q and A section!
> Moto G (2014) > G 2014 Q&A, Help & Troubleshooting >
Please take a moment and read the FAQ as well: [FAQ] Frequently Asked Questions For Moto G (2nd Gen) [UPDATED-05/10]
Thank You.

Thank you. Thread Closed!

How to unbrick moto g 2013 after lollipop update 5.0.2 Asia retail

Guys on 15th Jan, I updated lollipop 5.0.2 Indian version manually by installing the package. everything was fine but Bluetooth seems to be not working so I re- installed the same package. My phone is not at all booting it is stuck. My data in my phone is also erased. I donno what to do? please help me guys...........
Thanks indeed

Hi,
I will have your thread moved to your device section. You will need to register on XDA to respond to any replies.
Good luck!

XDA Visitor said:
Guys on 15th Jan, I updated lollipop 5.0.2 Indian version manually by installing the package. everything was fine but Bluetooth seems to be not working so I re- installed the same package. My phone is not at all booting it is stuck. My data in my phone is also erased. I donno what to do? please help me guys...........
Thanks indeed
Click to expand...
Click to collapse
You have to consider this: WARNING: Android 5.0 Bootloader and KitKat Compatibility, and that the first Lollipop versions may be a little bit "buggy".
For more information, please post in this thread, or in the Moto G Q&A, Help & Troubleshooting forum.
About unbricking your device, I found this:
[Q] HELP HardBricked Moto G 2013 (DownGraded from Official Lolipop of GPE to Kitkat )
Hard Bricked Moto G 2013 Help/Solutions
Good luck !

[Completed] How to debug cellular data problem in android l(5.0.2)??

I updated my moto g(1st gen) yesterday to android l(5.0.2). But after that, i can't connect to my cellular data. It's showing an exclamatory mark(!) over the carrier signal. I tried changing the APN settings but to no avail.

XDA Visitor said:
I updated my moto g(1st gen) yesterday to android l(5.0.2). But after that, i can't connect to my cellular data. It's showing an exclamatory mark(!) over the carrier signal. I tried changing the APN settings but to no avail.
Click to expand...
Click to collapse
Hmm ... first Andorid 5.x versions may still contain some bugs.
If you can't find a solution in the ROM thread, wiping data (= doing a factory reset) doesn't help either, then you may have to flash back stock (Android 4.4.4) firmware?!
Here are some threads about Android L for your device: Moto G Lollipop Threads.
And here is a thread about flashing stock firmware: [GUIDE] Moto G - Restore stock firmware.
If you register on xda, you can ask your questions in the Moto G Help and Troubleshooting forum.

Thread closed. Thank you.

[Completed] how to downgrade moto e from 5.0.2 to 4.4.4 ?

I have installed 5.0.2 on my moto e (the soak update by following this xda site; which installed flawlessly (thanks for the guide))
now i am unhappy with the software as it consumes much space and after a factory reset i have only 1.56 GB left with me on the device
so i want to rollback to android 4.4.4
i tried the by following the steps on this site but unhappy to tell that it didn't work and now i am facing problems with my phone
data is not working wifi is not working
just using the phone merely to make phone calls
so please repected developers i need some guidance to put my phone into previous condition
please developers i need your help
it may be any android (may be kitkat or lollipop just help to make my phone fully functional)

Hi there,
All you need is in this thread:
[[Video Tutorial]] Downgrade Moto E Android 5.0.2 to Stock 4.4.4
Also for more questions please register an account on XDA and ask directly here:
Motorola Moto E Help and Troubleshooting
Good luck

[Completed] How do I finish upgrading my Moto g 3rd gen to Marshmallow with TWRP installed?

Hi, I've got a Moto g 3rd gen (osprey, 8 GB, 1 GB RAM) phone which was running Lollipop (5.1.1, and I opted to get the OTA upgrade to Marshmallow today.
My service is Virgin Mobile USA, and my TWRP version is osprey-3.0.2-r1.
So, it took the OTA download and asked to restart. It restarted in TWRP, and I'm not sure where to go from here. I tried Reboot->System, but it just boots back to TWRP. Would you please help me out? I'm dead in the water, otherwise. Thanks.

XDA Visitor said:
Hi, I've got a Moto g 3rd gen (osprey, 8 GB, 1 GB RAM) phone which was running Lollipop (5.1.1, and I opted to get the OTA upgrade to Marshmallow today.
My service is Virgin Mobile USA, and my TWRP version is osprey-3.0.2-r1.
So, it took the OTA download and asked to restart. It restarted in TWRP, and I'm not sure where to go from here. I tried Reboot->System, but it just boots back to TWRP. Would you please help me out? I'm dead in the water, otherwise. Thanks.
Click to expand...
Click to collapse
Hi and welcome to XDA.
Your device has a dedicated forum here:
> Moto G 2015 > Moto G 2015 Q&A, Help & Troubleshooting
All questions regarding your device belong in the forum linked above. You'll need to create an account first so you can post in the main forums.
Good luck