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Hi, I'm having an issue with my Nexus 5 which is that the front and back cameras as well as the back LED no longer seem to function. This happens in the stock Camera app where as soon as it is opened, an 'Unfortunately, Camera has stopped.' message comes up and blackness is shown. This also happens in third party apps such as Snapchat where the message 'Snapchat was unable to open the camera. You may need to restart your device ' comes up. In addition, upon attempting to use Tesla LED, the back facing LED does not turn on.
The likely cause that I can see is the recent screen replacement that took place. I ordered this[1] online which came with a new set of cameras as well as a new screen. I took the motherboard, battery and rear case from the old phone and attached them to the new set of cameras and the new screen.
After performing the replacement, everything else worked except the cameras and the LED.
Upon seeing the issue, I tried swapping out the new rear facing camera (that came with the screen replacement) for the old rear facing camera that was in the old phone (the camera still worked before the replacement). After swapping the rear camera the issue was unchanged.
I have tried the following in terms of software fixes:
-Other camera applications - they crash or are black
-Clear cache and application data for the stock camera app - no effect
-Change to ART - no effect
I would greatly appreciate any help or advice that you can offer.
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
Lokke9191 said:
I'd reinstall stock rom and gapps, if they still don't work you know it's a hardware problem for sure. Then troubleshoot from there.
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I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
bhtp said:
I factory reset the device and tried the default Google Apps, still having the same issues.
Any suggestions for hardware trouble shooting?
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Click to collapse
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
Lokke9191 said:
As for hardware trouble shooting, being that you know the original cameras worked, all you can do is check the connections . I'd unplug them and plug them back in.
I'd also try flashing the 4.4 stock camera zip and see if that works.
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Click to collapse
I tried reattaching all of the physical connections and that did not seem to make a difference.
In regards to flashing the 4.4 stock camera zip, would you be able to give me a little guidance as to how that process would occur?
Thanks so much for your help so far.
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
Lokke9191 said:
You'd need to root, install a custom recovery (twrp), use titanium backup to uninstall camera. Then boot into your custom recovery and install the camera zip.
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Click to collapse
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
bhtp said:
Sorry for such a long response time.
I updated the phone to 4.4.3.
Interestingly the back facing camera appears to have started working. The default camera application still fails to open, but when I use another application (Snapchat) and have it set to try the backfacing camera first, everything seems to work ok. However, when I switch to front facing the application says that it can't find the camera.
In addition, the back facing LED has begun to work again as well.
Previously, I had switched out the new rear facing camera (that came with the casing) for the old rear facing camera hoping that it might changes things. I recognize retrospectively that my method of testing was flawed as it seems as though regardless of whether one of the cameras is/was working the application would not open.
Hoping that the replacement of the rear facing had caused it to start working, I swapped out the new front facing camera for the old one. Upon testing, the issues with the front facing camera seem to persist.
At this point I'm not sure how to proceed. The lack of functionality of both front facing cameras (the old and the new) would seem to suggest an issue with the connector on the motherboard if the problem were hardware based. I'm not sure, though, if the problem could somehow be in software.
One software phenomenon that I observed is that as soon as I try to use the front facing camera, the back facing camera stops working again requiring the application to be reset. This occurrence has led me to question the causation between the update and the new functionality. It is possible that in my testing of the device before the update, I had simply been opening the front facing camera and upon seeing it fail, and trying the back facing camera and seeing it fail (because I had tried the front facing camera), that I assumed it was not working.
If you have any recommendations on how to proceed I would greatly appreciate hearing them. If not then thanks for all your help.
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Click to collapse
Any updates mate? Did you made it work ?
I opened my nexus to fix the gps. Everything worked fine, until suddenly gps stopped working. I opened again, remove the fix, still the same.
Then my camera stopped working as well. "Cannot connect to camera" or something like this it gave me.
I've updated from 4.4.4 kitkat to android L latest build, and gps works but the camera app crashes, as well as any other camera on market ( either black screen or crash ).
Any help for me ?
Any answer it will be appreciated.
Same exact issue with front facing camera after glass replacement. Anybody find a fix yet?
The camera on my phone started to show green screen and to show double image on the same screen, Then I bought 2 new cameras and they worked but neither one focuses.
If you bring closer a very strong magnet to the camera improves the focus but not 100%
-Already try with a clean system, new rom
-Try without the phone chassis
-Try in safe mode
-Try different camera apps, like opencamera camera L, among others
Help !
No body ?
Yeah they are fake thats why. You have to keep buying them and eventually you will get a working one. I myself bought about 4-5 of them (from ebay they were dirt cheap) and eventually one of them worked.
recently i bought a camera replacement part and replace it, yesterday i noticed it unable to focus, i search online for the solutions, and i tried restart, clear app data, flash the rom again, try many different camera app, try barcode scanner, none of it work, and i gave up and think it is hardware problem and i order the camera from other supplier...
but today, the camera can focus...the only thing i can think of what make this happen is i uninstall the google camera and install only footej camera. afternoon i try install google camera, initially it works well, but in the evening, it unable to focus again...
i try to uninstall google camera and left only footej camera, and try reconnect the camera cable, the camera is able to focus again...will try another few days and see how...
When I open the Camera, I can use the rear camera, but if I put the front camera (Selfie mode) in the original Samsung Camera, appears: "Warning: Camera Failed". I tried to erase the data and cache for this app. Still giving the same problem. I rebooted my phone on Safe Mode and still appearing the same problem. I tried to erase the cache and data partition on Recovery mode and it still giving the same problem. BUT, if I enter on Samsung Test (I enter *#0*# in the Phone app) and if I try to test the front camera, IT WORKS PERFECTLY. I bought a new camera replacement and it still giving the same problem, but it works when I test the front camera on the Samsung Test. I tried to install from Download mode a new Firmware and always I get the same problem. I tried to run the front camera on Instagram, Messenger, Google Camera, Open Camera, and others. I can't understand what is the problem, because it works in Samsung Test.
*Forgive me if I did not write something well, but I do not speak English perfectly*
Anytime that I attempt to open the standard [non-wide angle] front camera, I receive an unknown error warning (see screenshot). Have reset phone, etc.
Sony test utility shows error in standard front cam, however the wide-angle front cam functions normally. Rather than send the phone in for repair, I'm wondering if it's possible to have the front camera open on the wide-angle by default?
Unfortunately, once the camera app is open, the switch to wide angle is not functional, so there's no way that I can activate the wide-angle front camera. Any ideas? Thanks
pseudonym58 said:
Anytime that I attempt to open the standard [non-wide angle] front camera, I receive an unknown error warning (see screenshot). Have reset phone, etc.
Sony test utility shows error in standard front cam, however the wide-angle front cam functions normally. Rather than send the phone in for repair, I'm wondering if it's possible to have the front camera open on the wide-angle by default?
Unfortunately, once the camera app is open, the switch to wide angle is not functional, so there's no way that I can activate the wide-angle front camera. Any ideas? Thanks
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Click to collapse
Is a bug
It is not a bug. I do not have this problem at all. First.......
-Tell me what mods you have install
-tell me what you have for root and if magisk what modules
The camera error is being caused by something you have flashed or modded. Worst case scenario your camera is broken
lonewolfbtown said:
It is not a bug. I do not have this problem at all. First.......
-Tell me what mods you have install
-tell me what you have for root and if magisk what modules
The camera error is being caused by something you have flashed or modded. Worst case scenario your camera is broken
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Click to collapse
I think the camera module is broken, as the phone is unrooted and unmodded, running the latest official stock for the region (Customized US). I might not bother to send it in for repair, as I don't use the front cameras much, anyway.
BUT- Is there any way to have the camera app open the wide-angle front camera by default? This would circumvent the problem. Thanks.
pseudonym58 said:
I think the camera module is broken, as the phone is unrooted and unmodded, running the latest official stock for the region (Customized US). I might not bother to send it in for repair, as I don't use the front cameras much, anyway.
BUT- Is there any way to have the camera app open the wide-angle front camera by default? This would circumvent the problem. Thanks.
Click to expand...
Click to collapse
Probably not unless you know to edit an app and recompile the app. But good luck cause Sonys camera is tied into the framework so mess something and ur back to square one
Hello everyone, after years of resolving my issues just by looking here on XDA, it's time that I post an issue with my Poco F2 Pro. Sorry if my english is not correct (i'm from Italy btw).
So, yesterday i got a notification that told me that i could download and install the MIUI latest version (13.0.8.0), and i did it. Later, when I wanted to send a photo i opened the rear camera and "surprise" it wasn't working. Here's what I found out trying some apps:
GCam >> when I open the app, the rear camera comes out but on the screen i see the frontal camera. If I swipe to the rear camera, the app freezes for a bit and then it cloes itself.
Camera's Stock App >> when I open the app, the rear camera comes out but on the screen i see the frontal camera. If I swipe to the rear camera, i visualize the Macro Camera.
Whatsapp >> the app doesn't even give the option to switch to the rear camera (in fact, i think that the app does not detect the rear camera) but i can easily take photos with the frontal camera.
Instagram >> here i have the option to swap to the rear camera but if I do so, the app freezes and it closes itself.
CIT Mode >> when I check for the Rear Camera, i get the error "get the empty or null camera id".
I brought these examples hoping to show that it's not an hardware problem, since before the update I used the phone and the rear camera easy as always, and i think that the update could have compromised or smth the way the phone detects the rear camera. Anybody has the same problem? Or at least anybody knows how to fix that?
MrBeits said:
Hello everyone, after years of resolving my issues just by looking here on XDA, it's time that I post an issue with my Poco F2 Pro. Sorry if my english is not correct (i'm from Italy btw).
So, yesterday i got a notification that told me that i could download and install the MIUI latest version (13.0.8.0), and i did it. Later, when I wanted to send a photo i opened the rear camera and "surprise" it wasn't working. Here's what I found out trying some apps:
GCam >> when I open the app, the rear camera comes out but on the screen i see the frontal camera. If I swipe to the rear camera, the app freezes for a bit and then it cloes itself.
Camera's Stock App >> when I open the app, the rear camera comes out but on the screen i see the frontal camera. If I swipe to the rear camera, i visualize the Macro Camera.
Whatsapp >> the app doesn't even give the option to switch to the rear camera (in fact, i think that the app does not detect the rear camera) but i can easily take photos with the frontal camera.
Instagram >> here i have the option to swap to the rear camera but if I do so, the app freezes and it closes itself.
CIT Mode >> when I check for the Rear Camera, i get the error "get the empty or null camera id".
I brought these examples hoping to show that it's not an hardware problem, since before the update I used the phone and the rear camera easy as always, and i think that the update could have compromised or smth the way the phone detects the rear camera. Anybody has the same problem? Or at least anybody knows how to fix that?
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Click to collapse
Delete all other camera apps, erase all Miui camera data, reboot.
Same, factory reset.
NOSS8 said:
Delete all other camera apps, erase all Miui camera data, reboot.
Same, factory reset.
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Click to collapse
Thx i'll try asap, meanwhile i have a question: erasing all Miui camera data means that I lose the photos that I took with the miui camera?
MrBeits said:
Thx i'll try asap, meanwhile i have a question: erasing all Miui camera data means that I lose the photos that I took with the miui camera?
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Click to collapse
Nope, it's cache and settings.
Also, check permissions, long press camera icon, info/permissions.
NOSS8 said:
Delete all other camera apps, erase all Miui camera data, reboot.
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Click to collapse
This didn't work, i'll try a factory reset when my phone is completely charged
MrBeits said:
This didn't work, i'll try a factory reset when my phone is completely charged
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Click to collapse
Is the bootloader unlocked?
NOSS8 said:
Is the bootloader unlocked?
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Click to collapse
nope, but since i have to do a factory reset a could do it so it's unlocked and i can try different roms, i don't know yet
MrBeits said:
nope, but since i have to do a factory reset a could do it so it's unlocked and i can try different roms, i don't know yet
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Click to collapse
This is indeed the solution if the factory reset does not change anything and before to concluded that there is a hardware problem.