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Hello, I am seeking advice/help...
I can see by looking and reading some of your writings and posts that yours and others time is worth alot... I am not sure on how much I could spend as I have already lost funds and had my bank accounts hacked. However I will gladly see what I can do if someone can hopfully help me...
I have been without proper internet for well over a month now.. I have changed my wireless routers out twice even added in a AP(hardware firewall)... My internet provider also suppliea optik TV and that is all ran through the same router.
At first I noticed some new programs would appear, things would be moved around some things would go missing... it was very unnoticeable unless you were paying attention.
Then the windows start up acreen would freeze for 5 minutes sometimes almost as if somethinf had froze the screen so that I wouldn't be able to see whats happening(Basically started getting worse - passwords being changed on me etc... - would lose my elevated privledges almost as if I was just a guest account)...
I even tried using CMD in dos to get my permission settings back and at first this would work but then the dos/cmd commands(whoami / ICACLS / and a few other commands would not work and say they don't exist... I also started to notice the size of my harddrive change.. I was never able to get it back to the right amount of GB. I tried to restore it many different methods as well (win7, linux, dos) nothing worked.. I then also noticed the MBR would constantly become corrupt and same with the hard drive.
So I looked into things and figured it must be the bios or cmos.. I tried to flash it and just decided I would start from scratch... However, everytime the computer restarts the old cmos/bios is back. I then also found things saved on (A: , B: and X) ... They were all write protected so I decided to pull the hard drive out. They still showed up even if I had the hard drive removed.
** X: is the boot drive as well so every time I tried to reinstall anything a bunch of extra files would get installed as well**
**Drive B had a volume named RamDrive..**
I ran some system/ tests in dos on the memory and kept getting errors but would not tell me what the problem was I finally figured out that it was a system error because the range went higher(above the 4gb that it's supposed to be)..
Now 4 laptops ruined... I just got a new laptop (win8.1) was never used and had never been turned on and after the initial startup/setup had extra software etc and now is stuck in infiniti boot loop....
Also similar stuff has happend or is happening with fax/printer, pvr, tv, ipad, iPhone, Android, wii, ps3, ps4.. dvd player, basically all media devices and anything wireless..
I have seen lots of evidence on remote connections through IOT, P2P/PHP, IPv4, IPv6, ssl, http(local group/work group) now it seems like things are communicating through a technique called air hopping or coupling. (RF, NFC, WIFI, IR, GPS/GSM, RFID, Altel Bluetooth and a few others). **I can remove the wireless card and laptops still connect**
They even got into a desktop computer that has no wirelsss or bluetooth card... and never gets plugged into the internet. Odd internet type numbers started calling my house phone also my house phone if I unplugged it etc... then powered it back up and didn't set date or time it would reset itself... The play stations would turn on and off them self... I tried reformattibg and missing a huge amount of GB.
Also, money was taken out of bank account as well.... anyone who goes to where this all is happening there cell phones get infected tooo... it seems to update tbe phones in fhe form of a push update aka broadcast signal.. Any help or input would be greatly appreciated...
another thing i noticed was files like index.dat/index.ini... desktop.ini. doubles of everything in my registry... and the fonts i couldnt change or delete... i noticed files from other devices listed on my phones and vice versa for things listed on the computer... if this isnt the right place for this i apolohgize...
also it appears as if my phone is rooted.. judging by the files and folders that are on my phone but it says not rooted. there is apps installed that i didnt put there and cant remove without being rooted.. my phones are constantly connected. factory reset doesnt work anymore... Neither does wipe cache. also constantly streaming data even if data is off and airplane mode. i keep seeng something about a 299-amtel.. redirect in any and all browsers...lots of adware as well.
im not even sure i will be able to ge back on here... if not you can try emailing me [email protected]... i appreciate any and all help.. thank you and sorry for the grammer juat trying to type this as fast as possible.
Your MEANINGLESS title is discouraging people from helping you.
Please at least use a simple sentence to summarize your problem in your title.
Anyway from what you're saying, you should report to the police, or if you have some friend with network and PC knowledge, ask him for help.
Hi. New to the forum, hoping to resolve this issue that's been plaguing this phone for months. The phone is not allowing connections to Wi-Fi, Bluetooth, or hotspot (all both ways, to and from. Won't connect to another hotspot, won't allow others to connect to it's hotspot). What's truly strange is that all will work randomly, then quit again. But it works maybe 1% of the time. This makes me believe it's not a hardware issue, but it's not proof. And other times, it will work (Wi-Fi for example) and within a few minutes it will shut itself off. Same has happened with Bluetooth. I doubt it matters, but this phone is unlocked and currently using the T-Mobile network. I'm positive I've isolated the issues to this phone. I have done weeks worth of research online, and tried everything I know to fix it myself to no avail. My skill level is moderate to noob-ish, I know plenty more than the old folks, but would bet my house I'd brick a phone trying to root it.
What I've done already (thanks to countless bits of info by Google searching):
*Have powered off/on the phone many times
*Have factory reset the phone
*Have done a "master reset"
*Have wiped the system cache partition in the boot menu
*Have booted in safe mode, problems still persist
*Have gone to system apps>device maintenance>storage>clear data
*Have gone to system apps>wifi direct>storage>clear data
Fwiw, I've had nothing but problems ever since I installed the FB messenger app (only installed briefly to place an ad), but I deleted it ages ago and will never install it again. Can't be 100% certain whether or not the issues started before or after the install, or whether it's related at all. I really like this phone and don't want to give up on it, but I'm not willing to take it somewhere and spend hundreds fixing it either. I really appreciate anyone who takes time to read and offer help. Thanks in advance!
Bump. Can anyone offer help or advice?
Hi all, my mom has an Motorola Moto G3 phone. Have noticed many weird things happening on the phone since yesterday.
The notification panel won't slide down. Also, no notifications are displayed in the notification bar, even when there are notifications, like receiving sms or messages on Whatsapp.
The phone has a swipe lock screen. But, the lock screen won't work, even though it shows in Security settings, that there is one.
Calls are being made from the phone, but no calls are being received. For example, if I call the phone, it says that the person is busy and the connection ends. My brother had also tried calling... same thing.
No apps can be downloaded or updated from the Play Store.
I tried to connect the phone to the PC, but, since I cannot slide down the notification panel, there is no way to change the connection mode to transfer data.
I should mention that the storage on the phone was getting close to being filled, and the phone was showing the warning that storage was less and that some of the functions might stop working. So, are these things because of that?
But, I did delete a lot of photos and videos and uninstalled apps, and now there is sufficient storage for the phone to run properly, but it still doesnt work, and these weird stuff are happening.
I suspect from the weird behavior that there might be a virus. Is that so?
What do I do? How will the phone return to sanity? How do I backup the data... if the solution is to factory reset the phone. There are important photos and videos and whatsapp data which I would like to save before performing a reset.
Any help will be appreciated.
A lot to cover there.
First Long press the power button whilst the phone is on.This will reboot to Safemode.See if you can now use a USB Data cable to backup what you need to your PC/Laptop/Tablet.
Note:Some USB cables are,"Charge Only" so check the USB cable is Data transfer capable.
Then if you have a Google account and are connected via Phone data or WiFi go Settings/Accounts/Google and untick and re-tick all sync options to make sure all your Google stuff is updated.
Then do a,"Hard Reset/Factory Restore.
Just put Moto G3 into youtube with the words Hard Reset,
https://www.youtube.com
Although a Hard reset seems like a big move I do one at least a couple of times a year as a kind of 10,000 mile service for my Android phones even if they are running well and it clears out all the junk I tend to accumulate and keeps them slick,fast and problem free.
HTH
Thanks a lot for your reply. Your post comes as a lifesaver.
I took a backup of the data by transferring stuff on to the SD card and then transferring the data from there to the computer.
I had booted in safe mode, but there too the phone showed same behavior. I also noticed that the home button, or the task manager button were not working too.
After taking the backup, I also changed the password for the Gmail account for security, in case the mobile was somehow compromised.
Then I wanted to do a factory reset, but the button seems to be greyed out, and there seems to be no way to perform a soft factory reset. So, your post comes at the nick of time to save me, as I was thinking what to do now. Thanks a ton!
Performed a hard reset of the phone, and the phone is working fine now. Everything is normal.
What might be the reason for such behavior though?
Not being able to lock the phone, install/update apps, factory reset... all this makes me think if it was some kind of malware.
Another reason I can think of is that the storage got full, and so these strange stuff started, but it should go back to normal when stuff was deleted and sufficient storage became available. Still, doesnt explain why lock wouldn't remain.... and other stuff. Really weird.
Modern,"Smart Phones" are very complex computers.With so many apps on them that get updated some updates don't always play nice and mess up the phones.You could spend hours tracking down a single app that might be a cause of a problem.
As you say as well the the storage on the phones might well have got clogged up with old Temporary data that has not been cleared out as it should.
For future reference another trick is to wipe the Cache partition from Recovery mode.I would have suggested this first but as you said space was running out it's best to have a clean start
Yes, it was good to have a clean start with the phone.
Thank you for that trick to wipe the cache partition from Recovery mode. Will keep that in mind.
Thanks a lot again.
So been running c59 Android 11 for a couple of weeks. All working pretty well when today i noticed my device was not on Wifi..
I went to wifi settings the phone locked up and crashed - rebooted.
Same thing is occuring except now i have a little Sim icon and an X in where the celluar signal is.
I still can recieve calls though no network access at all!
Just tried aeroplane mode and now its stuck and i cannot turn off aeroplane mode..
tried the reset network settings.. no change..
this phone is rubbish.
looks like another factory reset coming up...
just for anyone else who has this issue. you need to Format Data through recovery.. you lose everything. this fixed it for me.
You lose nothing because people are supposed to BACKUP their stuff.
Smartphones haven't been around since only a few weeks ago, it shouldn't come as a surprise that at some point they can fail or like in this case for some reason need a formatting.
Craphead said:
You lose nothing because people are supposed to BACKUP their stuff.
Smartphones haven't been around since only a few weeks ago, it shouldn't come as a surprise that at some point they can fail or like in this case for some reason need a formatting.
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If you think about it you should be able to format Application Data only and not lose your photos etc..
Even my old Nexus 4 from 9 years ago can do that..
actually every phone i have ever had could do that other than this one.
Why would the existence of personal photos cause a phone not too boot? So why would the manufacturer make you format them to reset the phone?
Just a poorly designed device really..
And for the record i did backup and do backup. Though i wanted to inform others who may have to perform this fix that they will lose data.
I'm actually in a very serious problem as I have a problem with restoring my whatsapp messages please help me asap I uninstalled my whatsapp on 16th July and last I backed up it on 7th July. Now when I try to restore the messages after reinstalling it shows my google account but it doesn't show the size of backup and also it says no Internet connection please help me. Also my whatsapp images and whatsapp videos folders have disappeared. I really want to get back my chats. Hope someone will really help me as it means alot to me now
Connect to a wifi or a hotspot, or get better signal then H+
Kenora_I said:
Connect to a wifi or a hotspot, or get better signal then H+
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I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
ruinaaaa said:
I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
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Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
Kenora_I said:
Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
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Hey yes I checked it as well in google drive it shows the backup I can't restore it locally because I deleted the whatsapp databases like or two months ago will it affect this
Try clearing the data and cache of whatsapp or reinstall it.
Kenora_I said:
Try clearing the data and cache of whatsapp or reinstall it.
Click to expand...
Click to collapse
I tried this too and tried so many things.I watched so many youtube videos and searched a lot in google as well still couldn't find any possible way to recover
Albert83BCN said:
Hi guys!
I have been facing this issue this whole week while trying to move all my chats to a new phone I just bought as with the old one the charging port was dying and I could not bear it anymore. So almost everything restored smoothly from Google Backup and it was like being in my phone again with a few wizard steps but then I Installed WhatsApp (WA) and gone through the typical activation and restoring process and. as many, I got stuck at the 24% sometimes, some others 31% and 39%, and never got past the 39%.
I Tried almost everything: restoring from Google Drive, transfer all WhatsApp directory to internal storage and trying to restore from there, etc. Going back to the old phone to create fresh backups just in case they were corrupted as many people suggests, getting every time more delay to be able to activate WhatsApp again up to 12h for both SMS and call activation... just to mess again and feel back at square one, I guess you all feel the pain.
Well, the good news is that I finally managed to restore all the chat history!!! (well, cannot be certain that 100% was restored but I do not miss anything ATM and I can go back up to 2012 chats so I guess that qualifies as "everything" hehe).
So, I'm posting here because I've been searching a lot on the forums and the reddit and for all the people that is having this issue recently, almost no body came back to report success and I know it feels really discouraging It certainly gives the impression that this issue has no fix at all, and that you should accept losing all the chat history and starting from the start again. But from all the data I've been gathering during this week, at least two or three people reported to eventually being able to restore the chat; they fell in one of these two categories: they either transferred to a different phone where the backup seemed to restore okay, and then exported and restored in the target phone with success (something like a "bridge" restore mode, most of the cases I've read did it this way) or they finally succeeded by sheer brute force by trying again and again and again.
I fall in this 2nd category. In the most recent attempt I was doing what I've been doing again and again and again with just minor variations in the workflow and finally succeeded. TL; DR; I think in reality in many cases attempts could succeed by just letting the phone restore the backup endlessly, by not giving up and assuming the restore process went wrong when it has been stuck forever at either 24, 31 or 39% and force closing..
But I know in the midst of desperation OCD kicks in and you want step-by-step success case scenario reproduction so I will tell you all the steps that I followed that I can remember that got me to finally have the backup to end successfully:
0. First of all, in the winning attempt I had already uninstalled WA from the new phone and removed totally the WA folder in the internal storage / sdcard storage. Not sure this is mandatory but just to tell this was the case.
1. Since I got WA working perfectly on the old phone at every moment, I backed up locally for the Nth f%!?&·( time. This left me with the latest local backup plus a few others in the databases folder as a result of keep messing up.
2. I copied the full WhatsApp directory from the internal storage of the old phone to a safe place. This could be the PC or whatever, but PC transfer via USB seems too sloppy. You maybe could do it via ADB, whatever, I went by the route of coping it to the external SD with some random explorer utility like ES File Explorer. It does not matter, the point is to be able to backup the full WhatsApp folder in order to restore it as similar as possible as the original. What we are more interested right now is in the database folder but having all images, videos etc in place will help in getting it like before the easiest way. (Disclaimer: Ok guys sorry if some steps are too obvious to XDA users which usually are highly educated in the matter, but I was thinking of sharing/linking this text on the reddit and others, so please bear with it).
3. I installed latest WA in the new phone, opened the app (I intended to not open but I somewhat forgot) and got to the welcome screen, immediately closed the app at that step.
3. I restored the full folder to the new phone internal storage, pure copy/paste style (as said, in my case via the SD since both phones have SD slot and was very convenient, but via USB, cloud, etc. can be done).
4. I went to the databases folder and only kept the msgstore.db.crypt12 file and the latest backup with a date (ie: msgstore-2019-11-21.db.crypt12), deleted the rest. Honestly I do not think this is crucial but I somewhat wanted to make it easier for WA to know which one to target, I thought about keeping only the msgstore.db.crypt12 but some random dude pointed that the one with the date was needed. I was under the assumption that file structure is identical in both but just wanted to get done with this and keep both, just in case.
5. Before opening again the WA to try to activate and restore with this full local copy, I opened the Android settings app and went to applications > whatasapp > storage, as suggested by user redweaver, thanks for the tip! by keeping looking at the storage usage of the app during the restore process we could get insight about if it was really doing something or the app was really stuck. Keep open for now. In my case, I saw also on the old phone that my data used for the app was 780+ MB, so I had an idea of what should be on the new phone by the time it finished (if it did!).
5b. I don't think this is really necessary but I did it just in case. I was planning to go to work and let the thing running as long as it would need, and I would make sure that the process would get maximum uptime and nothing would get in the way. So I went to Applications > WhatsApp > Battery usage (or something like it) and disabled the battery optimizations for this app. I also went to the developer mode settings and enabled do not lock the phone while it is charging and everything that looked like it might be relevant. Again, most likely this has nothing to do, but reproducible steps, right?
6. Now open WA and activate it as usual, but when it seems that the activation step ended and you go to the next screen, immediately put the phone in air plane mode or disable data/WiFi, whatever. The goal is that it cannot reach Google Drive to look for the online backup. Honestly maybe in the end is not the culprit of GDrive but many people states that the GD backup is broken at this time and suggests going the local route, so we will do it like this.
7. WA should tell you that looking for the backup is going too slow and to skip this step (sorry to not have exact message, I have it in Spanish, but something in these lines, BTW excuse my somewhat limited English ). The point here is to click on the link that says skip the step and when you are prompted with a popup, click also on Skip.
8. WA will display the typical restore / transfer-like screen where the process starts. At this point you have to enable again data plan / WiFi at least or exit air plane mode, don't know really but even if restoring from local it complains about not having internet connection, maybe needs it to encrypt with the key or something? don't know.
9. Now is the feared moment! Even this time, I got somewhat stuck at 31% again. I left it do its thing, and some time later, it prompted for the popup that has a progress-bar from 0 to 100 (honestly, what is the difference between both?!) which also got stuck at 31%. If you let it be, it starts going back and forth many times, I guess maybe its going chat per chat and the progress-bar represents each one? Dunno. Thing is, even in the prior attempts I got at this point and the backup did not finish successfully. But this time I was decided to let it do its thing as much time as it would take, until the end. In the process the phone might display a pop up saying that WA does not respond. I clicked a few times in the 'keep waiting' option, then I just forgot because I did not have time to mess with it and hoped that it was still working on the background, which bring us to step 10.
10. While we are contemplating the backup process, we can go to the settings app again and look how the internal data is going for the WA. In my case, after some time under the restore process, when I went there I saw WA had occupied 0.91 GB of data space. After going back and forth again between WA and settings, the usage keep growing: 0.96, 1.03, 1.10... I thought it was on the right track, and encouraged me to keep waiting. Maybe in the end the process is too slow for old databases. Note that some people speculates that having messages from very long ago might be the culprit here due to changes in the table structure and that this might be the reason breaking the restore process. And maybe it is the case, but even if it is, in my case I finally succeeded where previously I didn't and without deleting anything, so this does not seem to be a deal-breaker or I would have never succeeded. I say it because some people reported that deleting old conversations and trying again finally made them succeed. Now I suspect the true reason was simply that by making the database smaller the process finished earlier, but YMMV.
11. Cannot be totally sure, but in my case, I noticed that leaving WA on the background and clicking on the WA icon again might stop the process for true and bring a message about not being able to recover the chats, I got this previously, do not try to open the WA normally, only leave it temporally to look to the space usage in the settings to get back to it by swyping between recent apps to keep the same instance open and working, this was a key point in my success trial that did not happen during the previous ones.
12. And finally, while I kept switching between WA and the settings and when I last saw like 1.30GB of space used (almost twice the space compared to the old phone, maybe it leaves a lot of temp data) I don't know if I either messed with the app-switching or it really finished, but then I got prompted to the screen where you enter your name or nickname. And when I completed this step, I finally got to the chats screen and everything was like in the old phone! Where previously I would get to a lot of empty chat rooms with maybe 40 total messages restored according to WA. Hurray!
Notice that in my case it was still reporting 31% on the WA background screen under the progress bar popup when it finished!! so it seems that is not really mandatory to experience the 100% complete to have it work in the end, but YMMV.
OK, maybe not the most elegant "guide" out there but I wrote it in a hurry and my english sucks, I just hope it might help someone to not lose their WA chats forever.
Good luck!
Edit: I almost forgot but, for the sake of completeness. I also tried a certain script that can backup WA from the phone and retrieve the encryption key, it will also leave an unencrypted copy of the chats database that can later be viewed with a WhatsApp viewer like this. The script is called WhatsApp Key/DB Extractor, and it still works as of 2019, just look at the latest posts in the thread. Guys here on XDA most likely know about it but if not, you might give it a try. I tried it because I assumed that maybe I could circumvent the restore issues by going that route and pushing the backup via ADB, but turns out the legacy WA won't prepare the database due to the time out of sync issue, or at least the data seemed to be lost after performing the restore process, and the unencrypted database on the PC cannot be digested by WA latest versions by just putting it into the internal storage directly according to what other users commented. But, if you finally give up trying the restore process, it still could be relieving to know that you keep a local copy in the PC that can be viewed with another PC tool, at least you get a backup and the conversations are there, in a different way though. Maybe in the future there's a process that can restore them again to a different phone, and you could then merge the new chat database with the older backup with tools like Merjeapp.
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This has the solution
Kenora_I said:
This has the solution
Click to expand...
Click to collapse
Thank you but today I read this in the afternoon. This guy has solved it through whatsapp databases but I don't have a way go backup locally as I deleted my whatsapp databases two months ago. All I can do is recovering from google drive but the thing in this guy's scenario his chat was actually being restoring but I can't even do that since it says that I have an Internet connection problem