HTC Support - Worst support I have ever dealt with - HTC One E8

So, I just wrote to the HTCDev Support via incident number: 14INCW48ENA000212 (for anyone who can help, just for reference)
My first message to them (23-Nov-2014):
Hi, I wanted to get the kernel sources for HTC One E8 (M8sd) India version. I am aware of the risks associated with unlocking the bootloader of my device and rooting. I am assisting some clients in development of a custom OS and therefore required the kernel sources for this. I am aware that this is not recommended by HTC. I am a developer and am well aware of the risks. Please help. Thanks
Click to expand...
Click to collapse
Their reply (24-Nov-2014):
Thank you for contacting HTC support. As per your email, we understand that you want a kernel sources for HTC One E8. We value the importance of your concern. We would like to inform you that providing the source code totally depends upon our developer, as and when the source code for HTC One E8 is available, it will be updated on our developer website. However, your feedback is appreciated. We value your time and patience.
Click to expand...
Click to collapse
My reply (24-Nov-2014):
Isn't HTC required to share the source code to comply with the Linux kernel's license?
Click to expand...
Click to collapse
Request you to give me a precise reply than generic vague statements. I would appreciate it.
Click to expand...
Click to collapse
No reply at all?
Click to expand...
Click to collapse
Their reply (30-Nov-2014):
Thank you for replying back to us. This is in continuation to our previous correspondence. We value the importance of your concern. We request you to visit the HTC Dev website for further assistance. As we do not recommend our HTC customers to convert or root the device as doing so voids the warranty of the device and also it may cause hardware to malfunction. We do not provide support for rooting and unlocking the boot loader. We value your time and patience.
Click to expand...
Click to collapse
It is so disappointing that the support people sitting with HTC are so dumb that they just copy paste replies rather than escalating properly and actually working towards answering someone's questions. Nowhere have I mentioned that I wished to root the device, yet that is all they seem to be talking about.
How has your experience been when dealing with these idiots?

buggerman said:
It is so disappointing that the support people sitting with HTC are so dumb that they just copy paste replies rather than escalating properly and actually working towards answering someone's questions. Nowhere have I mentioned that I wished to root the device, yet that is all they seem to be talking about.
How has your experience been when dealing with these idiots?
Click to expand...
Click to collapse
This is appalling! There is absolutely no love for the E8.
Now I feel like a nut for buying this phone. mmmm.. Donuts!

Hey there!! i just checked htcdev website and saw kernels available. This phone is also known as HTC One M8 Ace.. You can find the kernel for M8_Ace on htcdev, asia specific aswell!! I'm pretty sure that it is one E8 only..because there is no m8_Ace model available in india.. in china e8 is known as m8_ace .. Hope this helps

Related

M8 Rom To E8

Hello guys. I want to ask can we flash a M8 rom to E8?
They both have the same hardwares on them. So is it possible?
devilscream said:
Hello guys. I want to ask can we flash a M8 rom to E8?
They both have the same hardwares on them. So is it possible?
Click to expand...
Click to collapse
No. Not without certain tweaks anyway, because their model numbers etc differ. And also the camera module is different. They don't have exactly similar hardware.
Silver.Shadow said:
No. Not without certain tweaks anyway, because their model numbers etc differ. And also the camera module is different. They don't have exactly similar hardware.
Click to expand...
Click to collapse
Yeeah you are right. But the developers can build the roms based on M8 easily right?
devilscream said:
Yeeah you are right. But the developers can build the roms based on M8 easily right?
Click to expand...
Click to collapse
I'm not a developer to comment on that. But yes I guess so. Only problem is we don't have many developers for this phone due to it's small reach.
Silver.Shadow said:
I'm not a developer to comment on that. But yes I guess so. Only problem is we don't have many developers for this phone due to it's small reach.
Click to expand...
Click to collapse
That makes me confused to buy this phone even if it is the best smartphone on this price. Thank a lot dude.
devilscream said:
That makes me confused to buy this phone even if it is the best smartphone on this price. Thank a lot dude.
Click to expand...
Click to collapse
You can just hit the thanks button instead!
Pleasure.
Do you know, what needs to be adjusted?
I would love to see a custom rom for my E8 (M8Sn) and cannot find anyone who is able to help me.
It is the singleSIM version from Germany.
floscho said:
Do you know, what needs to be adjusted?
I would love to see a custom rom for my E8 (M8Sn) and cannot find anyone who is able to help me.
It is the singleSIM version from Germany.
Click to expand...
Click to collapse
Unfortunately I don't. There are a few people on our forums here, CaptainThrowback and DutchDanny. They are familiar with development. Try asking them. Or contact a dev from M8 forums and ask instead, if they are free enough, they might guide you.
I'm trying to build miui 8 for e8 ? watch out!
so easy

US T-Mobile S7edge giveaway to developer.

I am giving away a new S7edge to a developer of my choice to work on and create root/unlock for the snapdragon version.
If you feel you are competent enough to provide root for this device then send me a PM.
If you feel you know a dev that can do it if they had the device in hand then post their name here in this thread or send me a PM. In the end I choose who gets it based on their background. I will pay for shipping, etc for the developer of choice. All I ask is for you to work diligently on this device.
This device is the future of locked, unrootable devices. The sooner we get through this barrier the better for the sake of all future devices. This isn't the end, only the beginning.
There will be no developer bashing in this thread and will have this thread closed immediately if it happens.
Remarkable of you to do - thank you!
I know I can provide root via my kernel. But, with a locked bootloader you would have a hard time flashing seeing you don't have a custom recovery.
The Sickness said:
I know I can provide root via my kernel. But, with a locked bootloader you would have a hard time flashing seeing you don't have a custom recovery.
Click to expand...
Click to collapse
Yes. Not having recovery causes big issues unfortunately.
razz1 said:
Yes. Not having recovery causes big issues unfortunately.
Click to expand...
Click to collapse
I have contacted someone regarding TWRP. I will post again when I get a answer
razz1 said:
I am giving away a new S7edge to a developer of my choice to work on and create root/unlock for the snapdragon version.
If you feel you are competent enough to provide root for this device then send me a PM.
If you feel you know a dev that can do it if they had the device in hand then post their name here in this thread or send me a PM. In the end I choose who gets it based on their background. I will pay for shipping, etc for the developer of choice. All I ask is for you to work diligently on this device.
This device is the future of locked, unrootable devices. The sooner we get through this barrier the better for the sake of all future devices. This isn't the end, only the beginning.
There will be no developer bashing in this thread and will have this thread closed immediately if it happens.
Click to expand...
Click to collapse
why dont you just sell the phone and get the exynos version?
Chord_Hugo87 said:
why dont you just sell the phone and get the exynos version?
Click to expand...
Click to collapse
Loss of carrier features and other potential issues (like poor signal) in my experience of using international devices.
Chord_Hugo87 said:
why dont you just sell the phone and get the exynos version?
Click to expand...
Click to collapse
And don't this wouldn't really help the community. Offering to donate a device helps more people than just himself.
Sent from my SM-G935P using Tapatalk

Which Smartphones have Unlockable Bootloader & Can be rooted?

Post amended for better notability:
According to Sir Zelendel's recommendations and this website's list of top smartphones, I have the four products to choose the refurbished/pre-used smartphones from:
Google Pixel
Samsung Galaxy
One Plus
Honor
Click to expand...
Click to collapse
So my next query is:
Can the earlier editions/versions of these products also have their bootloaders unlocked/re-locked and be rooted/unrooted?
The explanation behind my brief query in details:
I have assimilated what my teacher here has advised.
I decided that I will buy a 2nd hand, Out-Of-Warranty smartphone for regular use and all sorts of experimentation.
I have been perusing the forum threads. I then searched the forum threads via Google (I know how to ) for better results . Appears that I have found some encouraging posts.
forum.xda-developers.com/general/help/help-stuck-bootloader-unlocked-warning-t3405091
forum.xda-developers.com/general/help/bootloader-unlocked-t3694918
The problem is that people don't leave proper information about whether their problem was solved. This creates problems for the newcomers. They dont have enough guidance.
forum.xda-developers.com/general/help/htc-one-m8-convert-to-stock-receive-ota-t3260299
forum.xda-developers.com/general/help/htc-signal-t3166641
forum.xda-developers.com/general/help/dev-love-umi-plus-e-t3533243
forum.xda-developers.com/general/help/huawei-ascend-p6s-refuses-to-boot-t2826536
forum.xda-developers.com/general/help/req-walmart-black-friday-tablet-lenovo-t3508508/page9
Skimmed them. A few of them look encouraging. Will take some time to assimilate
I also found that the forum lists the following as the top SmPh:
[QUOTE="forum.xda-developers.com/Forums→Top Phones" ]Samsung Galaxy S9
One Plus 5T
Google Pixel 2
One Plus 5
Samsung Galaxy S8+[/QUOTE]
I assume that these mobiles can have their bootloader unlocked as well as the OS rooted?
I remember from my earlier lesson that Honor and One Plus 5T are definitely compatible with my plan to experiment.
Since these are new arrivals in the market, I might not find a 2nd hand SmPh from these said models.
So based on your vast experience, please feel free to advise me to go ahead and buy a SmPh in which I could exercise either of the two options: unlock the bootloader and root/unroot the OS.
rajibando said:
Post amended for better notability:
According to Sir Zelendel's recommendations and this website's list of top smartphones, I have the four products to choose the refurbished/pre-used smartphones from:
So my next query is:
Can the earlier editions/versions of these products also have their bootloaders unlocked/re-locked and be rooted/unrooted?
The explanation behind my brief query in details:
I have assimilated what my teacher here has advised.
I decided that I will buy a 2nd hand, Out-Of-Warranty smartphone for regular use and all sorts of experimentation.
I have been perusing the forum threads. I then searched the forum threads via Google (I know how to ) for better results . Appears that I have found some encouraging posts.
forum.xda-developers.com/general/help/help-stuck-bootloader-unlocked-warning-t3405091
forum.xda-developers.com/general/help/bootloader-unlocked-t3694918
The problem is that people don't leave proper information about whether their problem was solved. This creates problems for the newcomers. They dont have enough guidance.
forum.xda-developers.com/general/help/htc-one-m8-convert-to-stock-receive-ota-t3260299
forum.xda-developers.com/general/help/htc-signal-t3166641
forum.xda-developers.com/general/help/dev-love-umi-plus-e-t3533243
forum.xda-developers.com/general/help/huawei-ascend-p6s-refuses-to-boot-t2826536
forum.xda-developers.com/general/help/req-walmart-black-friday-tablet-lenovo-t3508508/page9
Skimmed them. A few of them look encouraging. Will take some time to assimilate
I also found that the forum lists the following as the top SmPh:
I assume that these mobiles can have their bootloader unlocked as well as the OS rooted?
I remember from my earlier lesson that Honor and One Plus 5T are definitely compatible with my plan to experiment.
Since these are new arrivals in the market, I might not find a 2nd hand SmPh from these said models.
So based on your vast experience, please feel free to advise me to go ahead and buy a SmPh in which I could exercise either of the two options: unlock the bootloader and root/unroot the OS.
Click to expand...
Click to collapse
Just a little clearification. All devices come locked when you open the box. Unlocking the bootloader and rooting it are allowed on those devices and on the One plus devices it doesnt void your warranty. Unlocking and rooting are really easy. a couple of PC commands, and one zip flash and boom you are unlocked and rooted.
Thank you, Sir.
But can those smartphones, that can easily be unrooted and their bootloaders, unlocked, be again re-rooted and bootloaders, locked, after necessary amendments, respectively?
After I have bought one of these devices I shall proceed to seek advice on how to do these.
In the meanwhile, and needless to say, I shall also search the forum posts using Google, for further info.
Thank you, Sir, for replying to the post.
Regards
zelendel said:
Just a little clearification. All devices come locked when you open the box. Unlocking the bootloader and rooting it are allowed on those devices and on the One plus devices it doesnt void your warranty. Unlocking and rooting are really easy. a couple of PC commands, and one zip flash and boom you are unlocked and rooted.
Click to expand...
Click to collapse
But sir mine device is not unlocking by easy or common methods .. Can you help me to unlock bootloader or root it ?
Device - 10.or E
Chipset - msm8937
Kernel sources are also available but stock firmware not available yet!
rajibando said:
Thank you, Sir.
But can those smartphones, that can easily be unrooted and their bootloaders, unlocked, be again re-rooted and bootloaders, locked, after necessary amendments, respectively?
After I have bought one of these devices I shall proceed to seek advice on how to do these.
In the meanwhile, and needless to say, I shall also search the forum posts using Google, for further info.
Thank you, Sir, for replying to the post.
Regards
Click to expand...
Click to collapse
Yes removing root is as simple as flashing a stock rom and then relocking the bootloader with one PC command.
If you have Firefox on PC you can use the XDA search plug in. It is far better then the built in search.
---------- Post added at 08:10 AM ---------- Previous post was at 08:08 AM ----------
Shivom786 said:
But sir mine device is not unlocking by easy or common methods .. Can you help me to unlock bootloader or root it ?
Device - 10.or E
Chipset - msm8937
Kernel sources are also available but stock firmware not available yet!
Click to expand...
Click to collapse
Not all devices can have an unlocked bootloader. The vast majority cant. I have never even heard of that device so I cant say for sure. But is you cant unlock the bootloader with the switch in developer settings and the PC command then you may have a device that you cant unlock the bootloader on.
zelendel said:
Yes removing root is as simple as flashing a stock rom and then relocking the bootloader with one PC command
Click to expand...
Click to collapse
Yes, Sir. In Linux it is very simple, almost a no-brainer. But I don't know why the Android programmers have made the issue complicated.
zelendel said:
If you have Firefox on PC you can use the XDA search plug in. It is far better then the built in search
Click to expand...
Click to collapse
Okay, I will remember.
Thanks for everything, till date.
rajibando said:
Yes, Sir. In Linux it is very simple, almost a no-brainer. But I don't know why the Android programmers have made the issue complicated.
Okay, I will remember.
Thanks for everything, till date.
Click to expand...
Click to collapse
In Linux you don't really remove root access. It is still there in the system. Not so on Android due to it being turned off in the kernel and having no built in UI.
zelendel said:
Yes removing root is as simple as flashing a stock rom and then relocking the bootloader with one PC command.
If you have Firefox on PC you can use the XDA search plug in. It is far better then the built in search.
---------- Post added at 08:10 AM ---------- Previous post was at 08:08 AM ----------
Not all devices can have an unlocked bootloader. The vast majority cant. I have never even heard of that device so I cant say for sure. But is you cant unlock the bootloader with the switch in developer settings and the PC command then you may have a device that you cant unlock the bootloader on.
Click to expand...
Click to collapse
The device and company is new sir launched in previous year.
Any way to fully confirm that bootloader is not unlockable of this device or can't root this device?
Shivom786 said:
The device and company is new sir launched in previous year.
Any way to fully confirm that bootloader is not unlockable of this device or can't root this device?
Click to expand...
Click to collapse
You will have to contact the oem.
Thanks of replying!
zelendel said:
In Linux you don't really remove root access. It is still there in the system.
Click to expand...
Click to collapse
Sir, I see the above couple of lines as an opportunity to exchange smile!
Yes, true, we just allow some commands and users to become root, and then remove the root privileges.
zelendel said:
Not so on Android due to it being turned off in the kernel and having no built in UI.
Click to expand...
Click to collapse
This part I don't really understand because of my lack of experience with android.
I am studying android-x86, but I am not making much of a headway.
I would really want to know as to how is it turned off in the Kernel. Which portions of the kernels are removed, or hashed/silenced.
Please create your own thread & post your questions there, Mr.Shivom
A minor request to Mr. Shivom786.
Could you please create your own thread and ask your questions there please? This is my thread where I am seeking advice. Only my advisors are supposed to have posted here. This is an unwritten decency code that is supposed to be maintained in conversations.
I apologise for using the word 'decency' explicitly, Mr. Shivom, and hope that I shall be apologised.
If you have a problem creating a thread I could help you. You could click in xda-developers → General discussion → Questions and Answers, and use the "New Thread" button.
Please don't forget to click the 'Thanks' button below this post if you believe you were helped .
Also depends on your carrier. Like the S7 Edge on T Mobile is locked. Sucks. I'm searching for a new phone but a lot is locked on T Mobile it seems
Sent from my SM-G935T using XDA-Developers Legacy app

Unlock Bootloader BKL-L04

I cannot get the bootloader unlock code from Huawei. When I fill out the phone info form I get the error "SN and IMEI are mismatched." I've tried both IMEI1 and IMEI2.
Is this because it is the US version? Is there another way to unlock the bootloader?
I am having the same issue. I am very disappointed that they would lock the bootloader on a non-carrier branded phone. I am unable to port certain app data without root which is making it very hard for me to justify keeping the phone vs returning it and going with another brand where root is obtainable.
I'm getting the same error. I emailed them last night about it and just got a reply a little bit ago. They told me that Huawei USA does not provide bootloader unlock codes. Since they're apparently refusing to provide codes for the US version, does anyone know another way to get one?
Sent from my BKL-L04 using Tapatalk
Rebrand it to EU version... It's in the forum
bhargavpa said:
Rebrand it to EU version... It's in the forum
Click to expand...
Click to collapse
I doubt that it will work and will ultimately result in a bricked device. Per the FunkyHuawei website:
"Warning: EMUI 8.1 devices are not yet supported. EMUI 8.0 and below only for now."
There is also a warning about the USA version of the Mate 10 (Different phone but same idea) and trying to re-brand to another region.
Rebranding it is not possible (It's an EMUI 8.1 device) and will not help.
I'm highly ticked over this, I'd never bought this phone if I'd known you couldn't unlock it and root it!!!
dennyjjohnson said:
I'm highly ticked over this, I'd never bought this phone if I'd known you couldn't unlock it and root it!!!
Click to expand...
Click to collapse
I am right there with you. I keep trying different departments at Huawei in the hopes someone will provide the bootloader unlock code. I wish the OnePlus 5T (8GB/128GB) was still available b/c I would return this phone and get that one instead. I only bought this one b/c that one was no longer being sold and this phone seemed like the next best choice. They need to have a disclaimer on their store site if they don't intend to allow unlocking for a specific region regardless if they present the option upon logging into my account with them.
That is b/c you didn't register your country as United States. I know this b/c of the URL of the website you used to log into. If you had, you would have been prompted to be redirected to a different site as it won't let you log into that specific URL if you registered with United States. I attempted to register with a different country using another e-mail account but since I already attempted using both IMEI numbers under my United States account it was logged as being not allowed already.
This is Huaweis official reply to this problem!
[cid:23a7799f-a2bc-466e-a6b4-81f70c8cf56a]
Dear Denny,
We widely appreciate your preference and we thank you for contacting us.
We sincerely apologize for the inconvenience, however Huawei USA does not provide codes to unlock the bootloader.
We kindly inform you that this action can potentially "brick" the device or in other words, renders the phone completely unusable and voids the warranty service and device support as you mentioned. We have no control over how unlocking the bootloader will affect your device.
Please visit the following link to see our user agreement for this service, specially the point 4:
https://hwid5.vmall.com/CAS/portal/agreements/userAgreement/en-us_userAgreement.html?version=common
If you require additional assistance, or have any further questions, please contact us via:
• Live chat, go to our consumer webpage: http://consumer.huawei.com/us/index.htm
under the menu, select support>livechat
• Hotline service: 888.5HUAWEI / 888.548.2934 English / Spanish: From Monday to
Sunday 7:00am to 9:00pm.
Once again we thank you for contacting Huawei Technical Support, we remain at your service.
Best Regards.
P.T.H.
Dear Denny,
We widely appreciate your preference and we thank you for contacting us.
We sincerely apologize for the inconvenience, however Huawei USA does not provide codes to unlock the bootloader.
We kindly inform you that this action can potentially "brick" the device or in other words, renders the phone completely unusable and voids the warranty service and device support as you mentioned. We have no control over how unlocking the bootloader will affect your device.
Please visit the following link to see our user agreement for this service, specially the point 4:
https://hwid5.vmall.com/CAS/portal/agreements/userAgreement/en-us_userAgreement.html?version=common
If you require additional assistance, or have any further questions, please contact us via:
• Live chat, go to our consumer webpage: http://consumer.huawei.com/us/index.htm
under the menu, select support>livechat
• Hotline service: 888.5HUAWEI / 888.548.2934 English / Spanish: From Monday to
Sunday 7:00am to 9:00pm.
Once again we thank you for contacting Huawei Technical Support, we remain at your service.
Best Regards.
P.T.H.
.... So the US version can't be bootloader unlocked? Time to cancel my order on Amazon then.
freeza said:
.... So the US version can't be bootloader unlocked? Time to cancel my order on Amazon then.
Click to expand...
Click to collapse
i unlocked mine yesterday. had to select a country that hid the phone number field ... worked just fine
kevp75 said:
i unlocked mine yesterday. had to select a country that hid the phone number field ... worked just fine
Click to expand...
Click to collapse
Please clarify.
Sent from my BKL-L04 using Tapatalk
kevp75 said:
i unlocked mine yesterday. had to select a country that hid the phone number field ... worked just fine
Click to expand...
Click to collapse
....reordered! thanks lmao
Does the US honor view 10 ship with 8.1?
-SilentAssassin- said:
Please clarify.
Click to expand...
Click to collapse
the form.. on huawei's site aks u to select a country... pick one where the phone field disappears
freeza said:
Does the US honor view 10 ship with 8.1?
Click to expand...
Click to collapse
mine did
Does emui allow booting with encryption disabled? As i understand it currently, official twrp is the only one working right now for the US model but can't decrypt data. Trying to decide if i should just cancel my order as nothing seems to be supporting the US version very much
freeza said:
Does emui allow booting with encryption disabled? As i understand it currently, official twrp is the only one working right now for the US model but can't decrypt data. Trying to decide if i should just cancel my order as nothing seems to be supporting the US version very much
Click to expand...
Click to collapse
I've already made a mod to disable encryption on the view 10 your all good frieza. Thanks for saving Goku btw. Theres pretty much full support on all devices. Me and 20 other us based devs are tinkering away
joemossjr said:
I've already made a mod to disable encryption on the view 10 your all good frieza. Thanks for saving Goku btw
Click to expand...
Click to collapse
Lmao you're welcome man [emoji16][emoji16]
Awesome on the mod. I was going to do it myself but wanted to know if it was even worth my time as some stock firmwares just don't boot without encryption. Good to know this one does. Where's your mod by the way? ?[emoji38]
https://drive.google.com/open?id=175GsJLI6zvoefKOGoW7bfd3I8jHeCjKb
just a simple change in vendor partition. which means since most roms are treble roms they wont effect being unencrypted lol just a fasctory wipe in twrp the flash the rom and go

[Official] Nokia bootloader unlock (for all nokia devices)

MOD EDIT: removed
sltushar said:
Hello friends,
anyone who wants to get bootloader unlock
please contact me
contact detail
whatsapp: +919650710447
Message me for unlocking bootloader
First 19 request for now, and dont worry, if you dont get the chance, dont worry, i will come with new requests for sure
The process will be first come first serve
:good::angel:
Click to expand...
Click to collapse
Msg sent, plz reply
In what way is this official. Contacting some random through WhatsApp doesn't seem very official to me. Please enlighten us.
mitchst2 said:
In what way is this official. Contacting some random through WhatsApp doesn't seem very official to me. Please enlighten us.
Click to expand...
Click to collapse
Besides, he is asking for 5$, very legit yes yes.
mitchst2 said:
In what way is this official. Contacting some random through WhatsApp doesn't seem very official to me. Please enlighten us.
Click to expand...
Click to collapse
Its official because the tool is commercial and from hmd nokia thats why
sltushar said:
Its official because the tool is commercial and from hmd nokia thats why
Click to expand...
Click to collapse
That may be the case but it's only official when Nokia themselves provide the service. I've no issue with what you're doing or charging but you're claim is FALSE.
Thread closed. Same reasons as here

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