[Q] SMS problems after installing Lollipop - Nexus 5 Q&A, Help & Troubleshooting

Hello everybody
Yesterday i installed the 5.0 factory image from Google on my Nexus 5. Everything looked OK until i noticed that i couldn't send any SMS messages. Receiving worked fine. I even tried various SMS apps. All had the same problem.
Today i installed the 4.4.4 image. SMS was working fine again. After i sideloaded the update to 5.0 the problems returned.
Can anybody tell me how to fix this, because i'm running out of ideas. I really like Lollipop, but would like to be able to send a SMS once in a while.
BTW: I use vodafone NL
Thank you!

miesjaa said:
Hello everybody
Yesterday i installed the 5.0 factory image from Google on my Nexus 5. Everything looked OK until i noticed that i couldn't send any SMS messages. Receiving worked fine. I even tried various SMS apps. All had the same problem.
Today i installed the 4.4.4 image. SMS was working fine again. After i sideloaded the update to 5.0 the problems returned.
Can anybody tell me how to fix this, because i'm running out of ideas. I really like Lollipop, but would like to be able to send a SMS once in a while.
BTW: I use vodafone NL
Thank you!
Click to expand...
Click to collapse
I have the exact same problem, unable to send sms/texts but recieving them just fine. I'm on hollandsnieuwe (which uses the vodafone NL network afaik). I have this problem since updating to the last developer preview (LPX13D) and it persists with a clean install of the official release (LRX21O).
So far I have tried:
- different apps (messenger, hangouts, textra), which did nothing
- changing the SMSC (berichtencentrale in dutch) as in this post >kye.id.au/android-sms-not-sending-fix/< which also did not help.
- creating a proper mms APN in hangouts, which fails because my provider doesn't support mms.
- put my sim in a dumbphone to test and it sent sms just fine which makes me think this is not carrier related and instead caused by lollipop.
Edit: it appears there's someone that managed to solve the issue using the mms APN in hangouts (forum.xda-developers.com/google-nexus-5/help/doesnt-receive-text-messages-t2940517). @miesjaa: perhaps this will help you as well? As I stated before, my carrier doesn't do mms, so there's no mms APN to put in hangouts. Anyone with ideas for a workaround?
Any help would be greatly appreciated!
Willem

I'm sorry to say that the APN fix mentioned in my thread didn't turn out to be as good as I thought. I was able to message 1 person and that was it. After a few hours I couldn't text him anymore nor anyone else, so I too reverted back to kitkat. Anyway, I contacted Vodafone about this and they told me they would check compatibility when the OTA comes out. It will probably soon be fixed!

As this seems to be a problem with the combination Nexus 5/Lollipop/Vodafone NL I thought I'd share some links:
Android bug report: code.google.com/p/android/issues/detail?id=79580
Topic on the Vodafone NL forum: forum.vodafone.nl/t5/Netwerkvragen/Nexus-Geen-SMS-verzenden-Android-Lollipop/m-p/215699#M14895
Topic on the Nexus 5 forum at Tweakers.net: gathering.tweakers.net/forum/list_messages/1567596/last
Let's hope this gets resolved soon!

zycho42 said:
As this seems to be a problem with the combination Nexus 5/Lollipop/Vodafone NL I thought I'd share some links:
Android bug report: code.google.com/p/android/issues/detail?id=79580
Topic on the Vodafone NL forum: forum.vodafone.nl/t5/Netwerkvragen/Nexus-Geen-SMS-verzenden-Android-Lollipop/m-p/215699#M14895
Topic on the Nexus 5 forum at Tweakers.net: gathering.tweakers.net/forum/list_messages/1567596/last
Let's hope this gets resolved soon!
Click to expand...
Click to collapse
http://www.nu.nl/gadgets/3931607/nexus-6-en-uitrol-android-50-in-nederland-uitgesteld.html
It will be fixed

Same here.. although Vodafone is billing these texts as texts to international countries.. so watch out!

I guess we'll have to wait. Was hoping to find a patch on XDA, But there is not . Never use sms. But well.

Hmm they're taking their time to fix this problem... still no sign of an update.

So I've found a fix for this issue, not the most convenient one but it works. In order to send other people text messages you'll have to change their number prefix from +316 to 06. (Note: It only worked for me by deleting the contact and readding them by pasting the 06 number) The next step is to install textra from the play store. Now try to send a text message through textra (hangouts disabled). You'll know if it worked when you open your contacts app, select the contact you have texted and see that a text was sent to a 06 number instead of a +316.
If this doesn't work try to text directly to a 06 number in textra.
*Found the solution here https://code.google.com/p/android/issues/detail?id=79580#makechanges

Related

At&T MMS trouble

Hello everyone
I have been a fan of all cooks in xda-developers. I must say that I have tried every new Roms available.
One thing that keeps me trying the new roms is, can't receive MMS messages.
I am on AT&T in Atlanta area. I can send and receive sms but I can only send MMS messages.
I have used/ tried every radios too with same result.
Even Hyperdragon's AT&T mms hack didn't work.
I have searched and read all kinds of info on this and called AT&T to see if it was provisioned to receive mms. All the things are ok at the AT&T side.
I would love to solve and receive mms messages in the near future with your help.
Thanks guys in advance
sometimes it's a network issue with att. ive had this problem before. you just need to call att and they should be able to fix it. at least they did when my phone wouldnt send or recieve mms.
Ahh..I did that already with no such luck. Matter of fact , I called them 3 times so far. They told me to bring my phone in to do "sim-swap". As you know I can't do that because of " Cooked Rom" in my AT&T Tilt.
theres a link in the wiki explaining how to revert everything back to warranty settings
y2kalpha said:
Ahh..I did that already with no such luck. Matter of fact , I called them 3 times so far. They told me to bring my phone in to do "sim-swap". As you know I can't do that because of " Cooked Rom" in my AT&T Tilt.
Click to expand...
Click to collapse
You can do a SIM-swap. They don't look at the guts of your OS just to change your SIM card.
Also, if you search the forums, there is a cab file that has all the ATT sms and mms settings in it. I use this when ever im having problems.
Also, are you using the default sms program built into WM or are you using an add on threader program?
y2kalpha said:
Hello eveyone
I have been a fan of all cooks in xda-developers. I must say that I have tried every new Roms available.
One thing that keeps me trying the new roms is, can't receive MMS messages.
I am on AT&T in Atlanta area. I can send and receive sms but I can only send MMS messages.
I have used/ tried every radios too with same result.
Even Hyperdragon's AT&T mms hack didn't work.
I have searched and read all kinds of info on this and called AT&T to see if it was provisioned to receive mms. All the things are ok at the AT&T side.
I would love to solve and receive mms messages in the near future with your help.
Thanks guys in advance
Click to expand...
Click to collapse
Here is a customized ATT Settings cab that ATW and myself created that sets up the ATT settings w/o the proxy.
Mod Edit: Also allows creation mode in your MMS settings.
I had the same problem and tried may cabs posted some worked for a day and then failed again which I do not understand why. Finally I found this and it is working for me for a while. Try and see if it works.
I have tried "shogun_cing mms fix" with Hyperdragon. And still not able to receive mms ...dang.
On to try RR AT&T cab. I ll report back.
Maybe post exactly which rom you are using and post your message in that thread? I've had the exact same problem and have since try an MMS 1st thing after flashing to see if I am going to keep a ROM or not. Most new ROM's work since akaDonny went and found the dependency's needed for Arcsoft MMS.
cagdas said:
I had the same problem and tried may cabs posted some worked for a day and then failed again which I do not understand why. Finally I found this and it is working for me for a while. Try and see if it works.
Click to expand...
Click to collapse
By the way which rom did you use?
Well, after reading this thread last night I realized it's been quite awhile since I'd sent an MMS. Usually when I receive them, it has me go to www.viewmymessage.com. I don't think much of it because of all the flashing I do to my phone. Turns out after adding my settings, I couldn't send or receive MMS either. I called ATT told them my issue and somehow they fixed it again. I was told to turn my cell off and on 3 times and to wait 15 minutes before sending an MMS so that the data they were sending my SIM would fix it.
y2kalpha said:
Hello eveyone
I have been a fan of all cooks in xda-developers. I must say that I have tried every new Roms available.
One thing that keeps me trying the new roms is, can't receive MMS messages.
I am on AT&T in Atlanta area. I can send and receive sms but I can only send MMS messages.
I have used/ tried every radios too with same result.
Even Hyperdragon's AT&T mms hack didn't work.
I have searched and read all kinds of info on this and called AT&T to see if it was provisioned to receive mms. All the things are ok at the AT&T side.
I would love to solve and receive mms messages in the near future with your help.
Thanks guys in advance
Click to expand...
Click to collapse
Well...just got back from AT&T store to do a sim-swap, jumping jelly fish- it's working now.
I am unsure if the sim-swap did the trick or some of the AT&T setting cabs I tried.
One way to find out is to flash other roms to see if it works.
Just can't understand why changing the sim card works....
they didn't have to swap my sim. i don't understand how they couldn't help you over the phone as well. Anyway, looks like your problem was resolved and that's what matters eh?
cagdas said:
I had the same problem and tried may cabs posted some worked for a day and then failed again which I do not understand why. Finally I found this and it is working for me for a while. Try and see if it works.
Click to expand...
Click to collapse
I used this and it worked as well. However does this have cab any side-effects?
Lumin said:
I used this and it worked as well. However does this have cab any side-effects?
Click to expand...
Click to collapse
So far I have no "side-effect". It is very good.
anyway to get the att medianet video link string in the cabs?
scotchua said:
Here is a customized ATT Settings cab that ATW and myself created that sets up the ATT settings w/o the proxy.
Mod Edit: Also allows creation mode in your MMS settings.
Click to expand...
Click to collapse
I know the shogun cab usually fixes any problems im having with MMS when i flash a new rom.. Is this cab/fix better then the shogun cab.. could you explain the differences?
thanks...
still using schap's 4.30
Just because I don't want to start a new thread, shogun cingular works just fine with receiving mms, though generally 9 times out of ten I never receive or can't play without saving, the AUDIO part of mms' when sent even though everyone elses devices (non htc) play just fine. Very annoying issue as most of the recipients devices; Lg vu's, samsung, blackberry's, and even their ****ty razr's get full playback of video and audio in their mms. What say you All the Way?
No Problem
Ever since I had my sim card changed at AT&T store, every rom I flashed the sms and mms works prefect.
After new flash I let the "auto" connection setup do its thing and voila its working. On a rare instances when it does not work, I just use one the "AT&T Wap MediaNet & MMs setting" cab file.
for those of you having trouble with mms , try changing sim, it worked for me.

[Q] MMS not sending since JB update. Stock ROM - HELP!

So ever since I updated to JB I've had trouble sending MMS. I can receive MMS just fine I just can't send. I've searched and searched and have found several posts on several different websites (including this forum) about this issue but none of them have had a solution (or a solution that worked for me) the last thread I read hasn't had a reply since January 10th so i'm posting this question here again so in case someone has found a solution since then.
So here is the problem. When I try to send an MMS I go through the steps of opening my messaging app (I used handcent) and inserting a picture (or screenshot) to a message. I hit "send" and I get the little progress circle and it will just sit there and spin forever. Won't give me an error saying unable to send but it will just sit there and spin and never send. I know for a fact that it doesn't send because I've confirmed with the person i'm trying to send to that they didn't get it. Now if I reboot my phone the MMS will send when the phone restarts. At one point just simply switching to Airplane mode and back got the MMS to send. That does not work any more. Only rebooting the phone will make the MMS send.
Just about every post that I've seen about this gets a reply with "turn your mobile data on" or "make sure you're not on wifi cause it only sends on 3g/4g". I know that you can't send MMS through wifi so that's not the problem. And even if you're on wifi if you send an MMS your phone will automatically kick on the mobile data to send that message. But just to rule that out I have completely turned off my wifi and made sure I had a 4g signal and made sure it was working by going to the internet. So I know the lack of mobile data is not the problem. And yes I have mobile data turned on so that is not the problem either.
I have a Verizon GS3 with the stock ROM. I did root and unlock my bootloader shortly before the JB OTA update was released with plans on installing a custom ROM but never got around to it so i'm still stock. I did not unroot before I did the OTA update.
I have read on some threads that people have called their carrier's tech support (yes, apparently people have had this issue on other carriers) and have done a factory reset at the request of tech support and that has not fixed the problem.
So if anybody has found a solution or come across a solution to this annoying issue please do share. I would greatly appreciate it.
Thanks!

[Q] Why doesn't anyone receive my text messages?

Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
**edit: fix: Make sure the APN of the hangouts app is the same as your phone's, apparently this may differ which causes complications
***edit: it didn't fix it, reverting to 4.4.4 did
Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
Click to expand...
Click to collapse
check to make sure that your whole apn is correct
Thubs said:
Hey everyone,
ever since I updated from Android Kitkat to the L preview and the final release of Lollipop, I've had an issue with text messaging. I use the google hangouts app to send my text messages, I've verified my number within the Hangouts app and I've also selected it as my default messaging app. So the problem is: whenever I send a text message, the app says it's been sent through sms and money from my prepaid is taken as well, so I know it was actually processed by my carrier. But for some inexplicable reason, no one I text actually receives the message. I've tried to use an alternative app like tetra and the new stock messaging app from google with the same result. I haven't got a clue what could cause this, but because it occured after the update, I'm guessing it could be on the software side.
So has anyone experienced this and knows how to fix this? All answers are appreciated.
(I've a Dutch carrier, Vodafone)
*edit: Calling works fine.
Click to expand...
Click to collapse
Works for me, Dutch T-Mobile.
simms22 said:
check to make sure that your whole apn is correct
Click to expand...
Click to collapse
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.
Thubs said:
Alright did that (double checked it with the carrier settings), but all settings were correct. Also I can receive text messages myself and can also call without any problems.
Click to expand...
Click to collapse
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.
gee2012 said:
This should be Vodafone`s sms center number +31 654 08 81 000. Or else contact Vodafone to ask for some assistence.
Click to expand...
Click to collapse
alright, will do, thanks!
I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.
Thubs said:
I would like to add something new, it is very strange. I swapped my sim card with another person's sim card who also happens to own a nexus 5. When the sim cards were swapped, we were both able to send each other text messages from both phones and sim cards. But the moment I put my sim card back in my phone and sent a message, the other person didn't receive it. It seems like it isn't the phone's fault neither the sim card, but yet it is. I'm extremely confused.
Click to expand...
Click to collapse
did you own/use an iphone and use imessage?
simms22 said:
did you own/use an iphone and use imessage?
Click to expand...
Click to collapse
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.
Thubs said:
I do own an ipod which had imessage. It wasn't linked to a phone number but it was linked to the same email as my hangouts. However, my sms has worked fine for months on my nexus 5 and I didn't switch to an iphone at any given moment.
Click to expand...
Click to collapse
no idea then
simms22 said:
no idea then
Click to expand...
Click to collapse
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!
They may have blocked you
Alright I found out what the definitive problem is: Android 5.0
When I reverted to stock 4.4.4 I had NO issues whatsoever. But with the L preview and the official release I did have problems. I also tried to update from the stock 4.4.4 to 5.0 but I still couldn't text. Anway I hope it's just a carrier incompatibility thing that will soon be fixed.
If anyone knows how android 5.0 can impact and or can come up with a way to fix this manually, please let me know!
Additional update, I've contacted my Dutch carrier (Vodafone), and they informed me that they will look into it before the OTA update is released.
Thubs said:
Ah I fixed it! Apparently the APN from my phone's settings can differ from the APN of the hangouts app. By default it was onpda.stm.sk.ca instead of live.vodafone.com, I don't know why or how this is possible. Just glad it's fixed, thanks for the help anyway!
Click to expand...
Click to collapse
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem
zycho42 said:
Is this a lasting fix for you? Would you share your exact APN and SMSC settings?
Thanks,
Willem
Click to expand...
Click to collapse
Nope it wasn't, it seemed lik a fix because I was able to send a message to 1 person but to no one else. So as I said, I'm back on Kitkat which is actually a permanent fix. I've contacted Vodafone about this issue and they said they will resolve it before the OTA comes out. But I can safely presume that you have the same issue? Let me know!
(My apn is exactly the same as here http://forum.portablegear.nl/mobiel-internet-instellingen-vodafone-apn-t7.html)
Thanks. Yes I'm having the same issue. Also tried those APN settings, but it didn't help.
Well I'm not sure weather it works.. Just give a try
In the settings->apps->Hangouts->uninstall updates
and then try sending some messages ...
if that does not then update the app from the playstore again and then try sending...
If still the problem persists then it is your SIM card problem try PORT or alternate SIM CARD .
Have you tried talking to your phone provider? Might be something on their end.
No it is Lollipop + Hangouts. There is a bug in the way it handles non-US texts. Watch the outgoing number and if it changes to +xx where xx is the country code then that is where your problem is. Google Lollipop country code and you should find some info.
It is also the same reason that I can't SMS short codes from Hangouts using Google Voice because it adds a +1. Hangouts on the PC or the GV app work just fine.
Sent from my Nexus 5 using XDA Free mobile app

Mms probles

I don't know whats going on but i can receive just fine but can't send mms only txt , am I missing something?
Not sure but I'm currently having the same exact problem
daminux said:
I don't know whats going on but i can receive just fine but can't send mms only txt , am I missing something?
Click to expand...
Click to collapse
You are not really helping with your situation. Are you stock, flashed anything, issue just randomly start, using stock messaging app etc? More information you supply the easier it would be to help out.
Ok Ducter my bad, is ok I was told to register network and that did it… mughtykc I suggest you do the same… thank you ☺
still not able to send MMS or recieve since the last update
im 100% stock, have a few appls disabled with package disabler pro,
ive enabled everything to see if maybe something i did was the problem
cant send MMS or recieve them, always get a failed to download, try again message
ive played with different APN settings and "registered" the network and still nothing
ive tried different messaging apps
Hangouts
Google messenger
Stock Samsung messenger
etc etc
edit:
got curious, called Tmobile, i ended up factory wiping the device, still the same problem
going to go with a new Sim card and see if that fixes anything

Weird issue can not recieve text messages

Ok so my p40 pro arrived today and i put my sim card in (using straight talk byop at&t sim). i can make calls and use data , i can also send text messages. but the phone will not receive any text messages.
so far i've did the following
factory reset the phone
reset network settings
tried manually entering APN settings
i even tried using Textra
None have worked, whats weird is i got rid of my Mate 30 pro last week and texting worked fine on that phone. Anyone have any suggestions that may help fix the issue?
Ok so i figured out the issue ,and thought id post it here in case anyone has the issue and gets frustrated not being able to receive messages .
so apparently now you have to treat google messages like apples iMessage. you have to "diasble" chat features on google messages before switching sim into a phone that doesn't support google messages natively. i wasn't aware of this needing to be done especially since i had a mate 30 pro 2 weeks ago that i stuck my sim in and it worked perfectly with texting.
so just a heads up if anyone has this same issue like i did.
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
EatSleepTechRepeat said:
I imagine the network message settings are wrong, here in the UK they have outgoing and incoming settings, I would compare the message service number from your old handset
Click to expand...
Click to collapse
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
MixEvo said:
i found out the issue (noted in my 2nd post) it was actually due to google messages "chat" . but thanks for the suggestion still
Click to expand...
Click to collapse
any time, ive had issues similar in the past, chopping and changing sims in the past. Glad its sorted! :good:

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