nexus 5 not checking updates - Nexus 5 Q&A, Help & Troubleshooting

Hi Everyone...
As lollipop is running out I though I would try to have it on my nexus 5.
First I went on System update, then check now. Nothing change, then phone is telling me "last checked on Oct. 4".
Then I read that dialing *#*#checkin#*#* would force it to check, that's what I did, after few seconds, the notification "checkin failed" appeared.
And when I tried to flash it inside, adb is not recognizing my phone even though it's listed in system information...
Any clue what's going on ?
Thank you very much for your time and answers !

the ota for the nexus 5 has only been released several hours ago. google does not send them to everyone at the same time. only a few will get updates, then more after. google promises everyone will get an update within 3 weeks. and you dont want/need adb to flash the factory img, you need fastboot to do that(via the bootloader).

simms22 said:
the ota for the nexus 5 has only been released several hours ago. google does not send them to everyone at the same time. only a few will get updates, then more after. google promises everyone will get an update within 3 weeks. and you dont want/need adb to flash the factory img, you need fastboot to do that(via the bootloader).
Click to expand...
Click to collapse
You're totally right, but I have the slight feeling something is wrong when the time of last checked doesn't change and have an error with the *#*#checkin#*#*

waalkyrie said:
You're totally right, but I have the slight feeling something is wrong when the time of last checked doesn't change and have an error with the *#*#checkin#*#*
Click to expand...
Click to collapse
stock or custom rom?

25525
simms22 said:
stock or custom rom?
Click to expand...
Click to collapse
stock 4.4.4

Hey I had the same problem. It was showing last checked on 8th October even if I tried check now option . but when I used the *#*#checkin#*#* from dialer it got updated without any fail.so I would suggest you to make sure that your internet is working and give a try again
Sent from my Nexus 5 using XDA Free mobile app

Related

Need Help, Updating Fails 2.3.6

Don't know what went wrong, but every time I try to update to 2.3.6 I get an error image and then it reboots. Done this 5 times and its driving me crazy
J94w said:
Don't know what went wrong, but every time I try to update to 2.3.6 I get an error image and then it reboots. Done this 5 times and its driving me crazy
Click to expand...
Click to collapse
Are you rooted? If so what modifications have you done?
Have you uninstalled any of the stock bloatware, even if it was uninstallable without root? The update requires all bloatware to be installed.
J94w said:
Don't know what went wrong, but every time I try to update to 2.3.6 I get an error image and then it reboots. Done this 5 times and its driving me crazy
Click to expand...
Click to collapse
Seriously people, search before you post!! We have covered this at least 10 times!Anyways, If you have deleted any of the AT&T bloatware the update will fail. It is STRONGLY recommend that you flash the fkz's to get back to stock before you apply the update, especially if you have rooted and performed any mods. Just be sure to re-root and apply the 4ever root mod to keep root over the OTA.
Or just wait for lfaber to make something awesome with it!
Thanks, I just now stumbled on the other thread's also saying the same thing my bad. And also another question why is the bloatware so important?
J94w said:
Thanks, I just now stumbled on the other thread's also saying the same thing my bad. And also another question why is the bloatware so important?
Click to expand...
Click to collapse
It's not that it's important... it's that the update file is filled with a bunch of patches, some of which are for the bloatware, and so if the bloatware isn't there the patches don't install and the update won't begin (it checks everything at first.)
Oh ok thanks
It's not working for me too . I removed alot of the bloatware yes any solution beside restoring fxz ?
Sent from my MB865 using XDA App
alcatel444 said:
It's not working for me too . I removed alot of the bloatware yes any solution beside restoring fxz ?
Sent from my MB865 using XDA App
Click to expand...
Click to collapse
Sadly not...
you can just wait for custom ROMs to be based off of 2.3.6 and flash them... this update really isn't very major.
How can I tell if it's even trying to update. I manually started the update about 4 hours ago, but it doesn't look like anything is downloading. When I click on system update again, it says an update is currently being downloaded, but according to 3G watchdog, my wi-fi usage isn't changing. If I turn off wi-fi, it says the download will resume when wi-fi is back on, but the percentage is at 0%, and when I turn wi-fi back on, it stays at 0%.
If it's going to error out, does it not say something? I'm not getting any indication that it failed. Is there not a progress bar in notifications or anything? At first, I figured the server was just busy, but after 4 hours, something should have downloaded by now, right?
stedean said:
How can I tell if it's even trying to update. I manually started the update about 4 hours ago, but it doesn't look like anything is downloading. When I click on system update again, it says an update is currently being downloaded, but according to 3G watchdog, my wi-fi usage isn't changing. If I turn off wi-fi, it says the download will resume when wi-fi is back on, but the percentage is at 0%, and when I turn wi-fi back on, it stays at 0%.
If it's going to error out, does it not say something? I'm not getting any indication that it failed. Is there not a progress bar in notifications or anything? At first, I figured the server was just busy, but after 4 hours, something should have downloaded by now, right?
Click to expand...
Click to collapse
A reboot can't hurt.
Ok i had issues upgrading to 2.3.6 tonight.. I realized i had stupidly uninstalled YahooContacts.apk and FMRadioService.apk... As we know Titanium can't restore these. However what I did do was this:
open /cache/recover/last_log in a text viewer
scroll to the bottom, it will tell you what is causing the installer to fail.
Mine i could clearly see it couldn't find FMRadioService.apk I took the .gz file from the titanium backup directory, un-gzipped it, renamed the .apk to FMRadioService.apk and placed it in /system/app I then re-tried the update, it failed again, repeated with YahooContacts.apk
and viola... all was well..
-t
I tried that. The progress bar that was stuck at 0% went away after reboot, but it's still not downloading anything, as far as I can tell. That's why I was wondering if there is any kind of progress bar normally.
I'm thinking that, since I'm at work, our wi-fi is blocking it. I can't get it to download over 3G, so I guess I'll wait until the morning, when I'm home.
BTW, if your phone dies ("Battery Low - Cannot program" message) while trying a rollback to 2.3.5 try the following procedure. It's risky but I was able to bring my Atrix 2 to live:
http://forum.xda-developers.com/showthread.php?t=892026

Moto has apparently released a software update

Per this poster over on S4GRU.com, the new version is 77.8.10.XT897.Sprint.en.US:
http://s4gru.com/index.php?/topic/2507-photon-q-software-update/
Yeah, I had seen someone on the Sprint forums say he got the update last night. He said IM didn't work aterwards, but I wasn't sure if he meant Gtalk, or what.
I am rooted and debloated as well, but from my experience, that shouldn't prevent the device from saying an update is available.... but the update could fail if we try and apply it like this... I always go back to stock unrooted if I wanna install an update.
I think at least one thing they were supposed to address was that VSNCP registratiom error that pops up sometimes, I've seen it pretty much every day, and I've even done the fix of editing my data profile username.
Sent from my XT897 using Xparent ICS Tapatalk 2
Actually, I will be interested to see whether we do receive the update with bootloader unlocked and rooted. I did see Moto say in the FAQs that they are under no obligation to offer updates to unlocked devices. However, that is probably just something they say, and they did also mention the bit about accepting the OTA when rooted/modded causing problems.
Sent from my XT897 using Xparent ICS Tapatalk 2
yogi2010 said:
Actually, I will be interested to see whether we do receive the update with bootloader unlocked and rooted. I did see Moto say in the FAQs that they are under no obligation to offer updates to unlocked devices. However, that is probably just something they say, and they did also mention the bit about accepting the OTA when rooted/modded causing problems.
Sent from my XT897 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
any idea is it JB or stil ICS?
Pretty sure its still ICS, I'm sure the guy would have said if it were JB, plus something that significant would have hit the various sites beforehand most likely.
yeah, if it were JB we most probably would have heard about it beforehand. i haven't seen many people with the update yet, today i keep getting 'check for update not available at this time'.
Probably to fix the vsncp error message problem.
i just got off a chat with Sprint, and they said there is no such update currently
unless maybe it was released, then pulled due to bugs?
I woke up to a notification of the update. Size was about 50mb. I pressed 'later' to cancel it, even though it'll fail if I take it since I'm unlocked.
Sent from my XT897 using Tapatalk 2
yogi2010 said:
i just got off a chat with Sprint, and they said there is no such update currently
unless maybe it was released, then pulled due to bugs?
Click to expand...
Click to collapse
The tech was an idiot, I just got the popup notification and was able to click on the link for the release notes.
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/90757
Yeah, I just got the update notice myself. Thanks!
Gonna install and check it out. Can always revert if it's no good.
Sent from my XT897 using Xparent ICS Tapatalk 2
---------- Post added at 08:11 AM ---------- Previous post was at 08:03 AM ----------
dpwhitty11 said:
I woke up to a notification of the update. Size was about 50mb. I pressed 'later' to cancel it, even though it'll fail if I take it since I'm unlocked.
Sent from my XT897 using Tapatalk 2
Click to expand...
Click to collapse
I'm gonna try restoring the bone-stock backup file, reflashing stock recovery, and then installing the update. From past experience, unlocked bootloader has been ok, it just won't work if your system is rooted/modded.
Sent from my XT897 using Xparent ICS Tapatalk 2
I got the OTA message this morning.
Coming from the shift forum we have learned to never to install OTA updates. However this one looks harmless.
Who knows.. maybe my LTE will start actually working?
Sent from my XT897 using xda app-developers app
anyone do the update with a rooted phone>?
Got the update pushed down around 10:30 am est today.
From the release notes:
Multimedia Texting - Improved MMS texting functionality when the Data Username/NAI has changed to a shorter length
Click to expand...
Click to collapse
This is most likely the data profile extra ".com" fix. I like their wording.
Hey a quick question to everyone. Never really had to deal with Sprint for my epic since XDA had everything I needed but I have gotten very concerned with the information around this and the "VSNCP" stuff. Are the tech's normally this clueless? Is there a quick way to talk to someone that actually knows what they are talking about? They told me I had to get a new phone the other day due to these issues. How could they tell me that if a software update to fix it is going to be release a week later?
ericcire said:
anyone do the update with a rooted phone>?
Click to expand...
Click to collapse
I am rooted and unlocked and the upgrade went through fine. Now I am not rooted anymore, but that shouldnt be hard to fix.
swintec said:
I am rooted and unlocked and the upgrade went through fine. Now I am not rooted anymore, but that shouldnt be hard to fix.
Click to expand...
Click to collapse
I am also rooted (and unlocked, of course you have to be unlocked to be rooted ), but my phone went through a different scenario.
I downloaded the update (was 56MB I believe, somewhere around there. The update is 77.8.10.en.US). Downloaded it via Wi-Fi, then the phone asked if I wanted to install. I pressed Install Now, and it rebooted.
My phone rebooted and went into recovery. I dont remember everything, but it asked if I wanted to install "Unknown.zip", and it had:
No
No
No
No
Yes - Install Unknown.zip
No
No
No
Etc... I clicked No, then it went to the recovery menu (where you have the option to restart the phone, and the other options.. sorry, I've only ever rooted my evo shift so my termoinology is limited). I rebooted the phone via the first option, the phone went through its process, came back up fully, and rebooted by itself! Everything happened again (asking to install the unknown.zip, etc..). Basically, it was in an endless look when I would restart the phone.
First thing I tried was to wipe the Delvik Cache. Did that, rebooted, phone came back up and rebooted by itself again.
Second thing I tried (and I had a feeling I would probably regret this cause it would either brick my phone or unroot it), was to install that Unknown.zip. But that didnt even go through. The install failed (A message appeared at the bottom of the phone along with the other message logs, so I really dont remember exactly what it said. It was just an error message basically).
At this point I didnt know what to do... so I got to the recovery menu (where it said Reboot phone, Advanced, and the other options), and I selected the one that said to Wipe Cache. Not the Delvik cache but the phone cache (I dont think the option said Wipe Cache, but something similar?). Did that, rebooted, and my phone stayed on! The update popped up again, and this time I pressed "Later". Learned my lesson.
I guess the update may be hit or miss for rooted users?
ericcire said:
anyone do the update with a rooted phone>?
Click to expand...
Click to collapse
Yes, clockwork recovery booted up and the update failed.. probably going to flash the stock image..
But my phone says I'm up to date?
Kenneth196 said:
I guess the update may be hit or miss for rooted users?
Click to expand...
Click to collapse
Possibly..I dunno. I used the 2nd method posted only a few weeks ago and a few clicks of the mouse to root...not the first method initially posted when the phone first came out. When I clicked update now it simply rebooted and the android guy came up and did its thing...about 5 minutes later everything was back to normal.
I wiped my phone completely and am not getting a notification about the OTA now.
I'm flashing TWRP and hoping I get notified again.
Is there a way to flash the stock recovery?
I installed this update, all I can confirm is that it's still Android version 4.0.4. Otherwise I've really not noticed anything different or new yet, but I haven't had much of a chance to use it.

[Q] Can Only Boot to Recovery

About 30 minutes ago my phone was working fine, the last thing I remember doing was sending a text. A few minutes later I look down at my phone and notice it is in recovery. At this point I'm confused wondering how it got there, but figure it's whatever and reboot into system. It reboots back into recovery and at this point I'm kinda freaking out. I do a backup, wipe, and restore from a backup ~2 weeks ago. Again, rebooting just causes my phone to go into recovery.
Earlier today there was a notification on my phone about an update but I just ignored it as I didn't have time to deal with it. I assume that it automatically was applied and that is what caused this problem.
edit: If you have this problem, try this: http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508
Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP
nest75068 said:
Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP
Click to expand...
Click to collapse
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.
elguy said:
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.
Click to expand...
Click to collapse
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now
nest75068 said:
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now
Click to expand...
Click to collapse
Yeah, worked me too. Not sure what happened either, phone says its still on KVT49L.D85010d.
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I was the same - the zip file fixed my issue - didn't have to start over
Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.
esoteric1311 said:
Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.
Click to expand...
Click to collapse
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in
nest75068 said:
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in
Click to expand...
Click to collapse
Well i had to restore the newest back up, because I restored an old back up to see of it would reboot correctly. All works fine now. Still very weird.
gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I mean I still have Root and TWRP, I might have factory reset in my panic last night before finding the fix above. Probably the cause of losing all my apps and data
ATTT Forced UPDATE
It would appear after cruising the forums this morning that ATT forced an update to all users last night. It happened to me and many others like yourself. even people that had turned off updates in the hidden menu. It is total crap and not to happy about it obviously. good thing it sent me into a boot loop, and @autoprime zip fixed me up, even though i was back up on stock rooted, I took this opportunity to move over to the PoweruserV1 international rom to attempt to keep this from happening again. Luckily our DEVS are getting development moving and soon this will be a thing of the past....
I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.
KennyG123 said:
I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.
Click to expand...
Click to collapse
whats the name of the apk to freeze? Thanks
Just adding to this, that it was 'forced' onto me as well, and also sent me to soft brick loop (TWRP), so I'm having to use the get out of jail thread. THANKS LG!! YOU GUYS ROCK!!! (#[email protected]%&*!!!!) This is the LAST time I trust another corporate BS liar's announcement that they care about the 'community' and are going to try and be nice 'from here on out'. Moving forward, it will be NEXUS and nothing else for me.
esoteric1311 said:
whats the name of the apk to freeze? Thanks
Click to expand...
Click to collapse
It is called Software Update in TB. I only have it frozen since last night so hopefully this does the trick...it also removes update option from settings FYI.
Anyone else have this happen again last night? Phone was fine at 5am, woke up at 8:30 to recovery. Flashed the same zip and now it's all fine again.
Freeze software update with titanium backup so your phone doesn't try to install the update agian
wow att and their updates f*** with everything, currently having a locked s4 with old firm of mf3. i plan on upgrading my device but on the fence with all this lock down bs. switching to tmobile seems like a decent option...... so confused and undecided

Android 5.0 Lollipop still not available!

Hi guys.
I used to get a notification which was bugging me to update to 5.0.
I blocked that ongoing notification through Gravity Box (Xposed)
I don't know what has happened, but now when I go to system updates, I see "your system is up to date".
I could have downloaded the update last month but did not because of some root issues. Now when I want to upgrade, I can't.
Any idea on how to get the OTA update? (I can flash the zip, but don't want to)
Thanks!
Sent from my Nexus 5 using XDA Free mobile app
You'll have to wait for it to come round again.
Wait for the notification? But why? It was available a few days ago... Vanished after I installed the Closed framework.
I also installed eggster for different easter eggs. Can that be a problem?
Sent from my Nexus 5 using XDA Free mobile app
The notification goes after a while if you don't accept it. You go to the back of the queue. Sounds like you've made enough modifications for the ota not to work anyway
Okay, this might sound stupid but... Making a lot of modifications disables the OTA or something?
Sent from my Nexus 5 using XDA Free mobile app
dioxide95 said:
Okay, this might sound stupid but... Making a lot of modifications disables the OTA or something?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
OTA requires no modified files to apply. You'll still get the notification (when its your turn again) but the install will fail
I believe he means, too many modifications that differs from the OTA zip.
Restore the factory image, or side-load it.
I don't k ow if this method still works, but:
Google Services Framework, Force Stop, Clear App Data, then go check System Update.
Service cannot be stopped. Rebooted quite a few times now.
Looks like I'll have to install the factory image directly.
dioxide95 said:
Hi guys.
I used to get a notification which was bugging me to update to 5.0.
I blocked that ongoing notification through Gravity Box (Xposed)
I don't know what has happened, but now when I go to system updates, I see "your system is up to date".
I could have downloaded the update last month but did not because of some root issues. Now when I want to upgrade, I can't.
Any idea on how to get the OTA update? (I can flash the zip, but don't want to)
Thanks!
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Flash the 5.0 image manualy in fastboot or better yet wait a bit more for the 5.0.1 image to be posted by Google.
The funny thing is, I got a notification to update even after rooting, patching apps etc.
It is only after I installed Xposed that the OTA vanished.
Some people say that even the presence of SU app can fail the update. Is it true?
dioxide95 said:
The funny thing is, I got a notification to update even after rooting, patching apps etc.
It is only after I installed Xposed that the OTA vanished.
Some people say that even the presence of SU app can fail the update. Is it true?
Click to expand...
Click to collapse
Look in the general thread OTA thread http://forum.xda-developers.com/google-nexus-5/general/ref-nexus-5-stock-ota-urls-t2475327, the OTA is still available there. First reflash the latest 4.4.4 Nexus 5 image and after that sideload flash the OTA in recovery. Backup your files first before flashing 4.4.4 again.
I will flash the 5.0.1 directly now. Thanks all.
dioxide95 said:
I will flash the 5.0.1 directly now. Thanks all.
Click to expand...
Click to collapse
No no, its the 5.0 OTA. The 5.0.1 isn`t out yet for the N5
dioxide95 said:
The funny thing is, I got a notification to update even after rooting, patching apps etc.
It is only after I installed Xposed that the OTA vanished.
Click to expand...
Click to collapse
There is no link between modifications and the notification. The notification would have disappeared even if you were stock unrooted. The fact it disappeared after installing xposed is pureb coincidence
Oh okay. Thanks!

Android O Carrier OTA and Data

When the Android O OTA update is available from my carrier, will updating wipe out data? I know we can get the update files and manually flash them (right now without having to wait for carriers), but that will wipe data which I'd like to avoid doing. But if the carrier OTA will wipe the data anyways, then there's no reason to wait
As a side note, with other phones I probably would have rooted by now, but it honestly hasn't seemed necessary with the Pixel yet. Since I haven't rooted so far, I'd kind of like to avoid it. The only thing I wish I had right about now is TWRP and Titanium Backup :/... that would make updates wiping data irrelevant.
Sent from my Pixel using Tapatalk
Nevermind, now irrelevant
Enrolling in the beta program (https://www.google.com/android/beta) will give you the update immediately, without wiping anything.
Sent from my Pixel using Tapatalk
That's what I've just done also.
Does frustrate me that they release the carrier supported updates before those with sim free devices
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
akksnv said:
Nevermind, now irrelevant
Enrolling in the beta program (https://www.google.com/android/beta) will give you the update immediately, without wiping anything.
Click to expand...
Click to collapse
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
PsiPhiDan said:
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
Click to expand...
Click to collapse
I'm not sure, I was already on stock so I didn't have that issue. I would assume going back to stock would be the recommended method, though.
Sent from my Pixel using Tapatalk
Abaddon said:
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
Click to expand...
Click to collapse
What is the installation problem that it shows on the screen?
mcbeat257 said:
What is the installation problem that it shows on the screen?
Click to expand...
Click to collapse
This one. I saw a lot of ppl on XL have this too. :L I'm still waiting for an OTA backup zip from google ot someone with an OTA URL to manually side load it via recovery
Abaddon said:
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
Click to expand...
Click to collapse
Have you tried rebooting? I had the same issue and it installed right after rebooting.
Sent from my Google Pixel using XDA Labs
Try cleaning the cache from the "Google Play Services" app so that it can update freshly.
PsiPhiDan said:
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
Click to expand...
Click to collapse
You have to be fully stock and unrooted to take an OTA. There are some mild exceptions but I'm not going to go into all the details. You defnitely can't take stock ROM OTAs when you're running a custom ROM such as PureNexus.

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