Problems Surface RT (Touchscreen/speed/buttons) - Microsoft Surface

Hi everyone, as the title says, i've been having some problems with my surface RT (from the first generation) that I bought 2 days before the Pro was released in 2013 xd
First, a while ago, a year I think, my Vol - button stop working, I don't know why, but it just doesn't work until now. *
Second, I've been realizing that the speed and the fluently have decreased, or in other words, some lag has started to appear, even if I restart the tablet. Do the ARM version of windows suffers the same problems than its x86 counterpart? I mean, that it gets slower and slower as time goes by?
And third, and the most important, for a week or two, the right edge of the screen, doesn't respond to touch, so I can't open the charms bar or press "x" to close desktop apps, unless I use a mouse. It is like an inch wide or maybe less and involves all the "height" in landscape, but when I touch that place, the screen detects it like if I'm pressing either its left or exactly at the right edge. Curiously, it is intermittent, sometimes it works fine like it should, and in others it just doesn't work. Also, sometimes it goes crazy, and that sectors act like if i'd pressing and moving my five fingers all across that area, and I have to press the lock button for make it stop.
*I didn't mention it, but my Vol + button is starting to work weird too, I have to press it several times for make it "return to life" and response.
Well, the touchscreen problem is the one that worries me the most, but due to it is intermittent... could it be related to software instead of hardware? Could it be solved?
Thanks in advance for the answers.
Regards (I always doubt if this is the correct word for the expression that goes here xd)
Edit: I forgot to mention it, but i have win 8.1

If you haven't deleted the recovery partition, you can "refresh" the tablet to restore it to a like-new-install state. That should clean up any actual decrease in speed (as opposed to mere perception of the same).
The hardware issues sound like, well, like hardware issues. You can't really do much about those except get the thing serviced; it's not very user-repairable.

I thought that using the recovery to restore it to its original state will be the option, but is anyone else getting similar issues? I was thinking that maybe the problem was an update, because I have them programmed to be installed automatically, and maybe I didn't notice it.
I guess i'll do the "refresh" after I backup my files on December for vacations if this problem doesn't disappear by itself.

This is getting weirder :S, now I can't open some modern apps, they stay forever with the loading icon in the center, this occurs for example, in the store app or In the news app, but weather or desktop (luckily) work fine.

Related

[Q] Black Screen on Wakeup?

I just started having this "bug" yesterday. Basically, what happens (randomly) is that when I press the power button, remove the stylus, or slide the phone open to wake it up I'll be met with a black/blank screen. The backlighting will be on, and the phone is responsive (can receive messages, make calls, sounds/notifications work), but I won't be able to use the screen. If I use the power button to turn the screen back off and wait a few seconds, the screen might start working again. This is completely random and I cannot duplicate it with any guaranteed process, but it seems to be when the phone is waking up from standby. After a soft reset, probably half of the time I'll be met with this same delima, which leads me to believe it's hardware and not completely software.
At the same time the phone is also struggling to re-paint the screen from the change of Landscape-to-Portrait and visa versa. Also opening and closing windows to get back to the today screen also cause a problem. I've disabled TF3D to see if that makes a difference, it doesn't. I have a blank today screen with no plugins to free up the system resources, and am still having this issue.
I'm using JD's Rom (probably around 1.3, it's been running fine with no issues up to this point).
I'm also using S2U2 1.35 (if that makes any difference, haven't had any problems until recently)
The phone has never been dropped, it's in InvisibleShield, and normally sits on my desk charging all day.
This started happening last night for no apparent reason and it's really starting to irratate me.
Any advice is appreciated. Thanks.
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
After more testing..
After some more fiddling around with the phone I'm about 90% certain it's a hardware issue. I noticed that when I slide the keyboard out if the slide portion is past the number line then the screen will stay on, but not update. I don't know how well I can explain it. If I'm typing and hold the screen to keep it from opening all the way then I can see the letters/words appear (in txt msg/email), but if I let the screen goes and it slides all the way open then the screen will stay on and only show what has already happened, any more typed characters will not appear, but if I move the screen back to the number row then the screen will re-draw and update what has happened.
Is this something that Sprint should fix no questions asked?
lulugirl896 said:
Re the black screen:
Sounds like its software related. For example, I sometimes have this if I leave PocketTwit in the foreground and turn off phone. What software did you install yesterday? Also, do you try to press the home key and see if that clears the screen?
Click to expand...
Click to collapse
The last piece of software I installed was Gyrator 2 on Friday-ish. Thinking that it was the problem, I removed it using MemMaid. I'm going to give the phone a flash tonight and see if it is software related (hoping for the easy fix) but as the post above says, I'm almost certain it's a hardware issue. I just wish I knew how it happened. . . So much for that time putting those InvShld on.
Final Update (this can be closed)
I took it into a Sprint store and they replaced the "flip" on the top for free (I have insurance).
Point of the story/thread, this can be closed, it was a hardware issue, and now it's fixed.

[Q] VEGAn Observations/Questions

Naturally I bought a g Tablet Saturday and Woot has them today for almost $100 less! Oh well. Big big big improvement from my old FlyTouch2 which was a great idea poorly executed.
Immediately flashed VEGAn with supplements etc. All working VERY well but a few questions/observations.
1) If I wanted to hook this up to a USB or Bluetooth modem (well, actually a BlackBerry) it looks like there is no setup for this? Yes, I know if I could find a way to make the BB broadcast WiFi but its corporate so that's a nonstarter.
2) When I hold down the power button, the menu that comes up it clipped off at the bottom. Is that normal?
3) Screen lock on Kindle software is not getting the accelerometer fix somehow. The trick was to put the thing in portrait UPSIDE DOWN and lock the screen. That caused it to lock it 180 degrees off. But then when it is locked you can go back to right side up (to me, right side up is with the buttons to the top). Of course, if you want to lock it another way you have to experiment.
4) Camera Fun shows camera upside down. No big deal -- again accelerometer I think.
5) Sometimes I am sure the machine is asleep and when I turn it on it is booting from the birds screen. Anyone else seeing this?
6) I don't understand the .nomedia thing although I've read a lot about it. I don't seem to get files erased, but nothing shows up in Video. But if I navigate to the folder (on /mnt/sdcard2) and play videos that's fine. Then later the files will show up in video. Whoops spoke to soon. Now they are gone. What's up with that?
7) My old tablet had GPS but without the external antenna it was worthless. But it still managed to find rough location with WiFi somehow. I assume by figuring out the geographic location of the IP. That doesn't seem to work on this machine. Yes Use Wireless networks is checked in Location and security.
8) What's with the little plastic cover? How hard is it to take out? I don't want a little rubber dingle rolling around inside.
8) In System Preferences, About Device | Status consistently crashes.
9) Does the audio jack support a headset or just headphones? Yeah I know -- I could just try it.
If it matters I'm using Launcher Pro.
Still and all the VEGAn ROM is superb. Compared to the FlyTouch this is super fast, the screen is a joy, and the battery life wonderful. And with the woot deal only about $80 more than a FlyTouch2.
Ok I'll answer some of my own questions:
5) I think this is the unresponsive power button problem. If you press and wait it seems ok. If you press, get impatient and press again you might reboot.
9) No, at least not with a Blackberry headset.
Most of these are answered on the forum somewhere, but I'll give it a shot..
wd5gnr said:
Naturally I bought a g Tablet Saturday and Woot has them today for almost $100 less! Oh well. Big big big improvement from my old FlyTouch2 which was a great idea poorly executed.
Immediately flashed VEGAn with supplements etc. All working VERY well but a few questions/observations.
2) When I hold down the power button, the menu that comes up it clipped off at the bottom. Is that normal?
Click to expand...
Click to collapse
I believe this is scrollable, but yes...
wd5gnr said:
5) Sometimes I am sure the machine is asleep and when I turn it on it is booting from the birds screen. Anyone else seeing this?
Click to expand...
Click to collapse
I get this sometimes, too. It is a known issue, and there may be solutions out there... I just deal with it.
wd5gnr said:
8) In System Preferences, About Device | Status consistently crashes.
Click to expand...
Click to collapse
Known issue.
These aren't much help (maybe reassurance?)
1) Pretty sure it's wifi only. Have trawled the internet looking for a usb or bluetooth alternative because wifi hammers the phone battery
2) It happens on mine as well, so it's not just you
5) Same here - I just turn it off when not in use now
7) Only GPS functionality seems to come with the need for an external GPS unit
8) Think this is normal
(Re reading above, it looks like I'm negative re VEGAn - this is not the case. It is way better than what came standard and does everything I need it to do)
Yeah I like it too. Haven't tried the others, but very satisfied with Vegan.
Another observation: Long pressing the Menu button (hardware) brings up the keyboard. However, long pressing the menu button on the status bar does NOT have that behavior.
Clemsyns newest kernel will fix sleep issues. Also has some other great improvements too.
Buttons on status bar do not respond to long presses. Home doesn't bring up its usual long press of recent apps either. Funny, i Never even tried long press on status bar keys before now.
Sent from my Chromatic Magic using XDA Premium App
I have Pershoot's kernel. I'll try changing. I presume I shouldn't need to clear too many things in CWM after flashing a kernel. Maybe the Dalvik cache?

Screen Calibration is Off

Hello all,
Awhile back the touchscreen on my Sprint TP2 (RHOD400) was off. I click in one spot, it clicks an inch high. Sometimes more, sometimes less..I tried calibrating, but I couldn't even click the center target once. The problem stopped for awhile, then started up again last week. This time the problem is worse. I press in one area, it presses one to two inches away. I have the phone in landscape mode and try to press the upper right hand corner 'x' and it brings up the notification window. Sometimes the lower right part of my screen is completely inaccessible, and I cannot send a text for quite awhile. Other times it is fine, but not fine to the point where I can get super accurate clicks. I was running Mr.X rom, and flashed to Mighty, but this did not solve the problem. I have also cleared storage. I used to run haret android for awhile, would this have caused any problems? I thought I should try that again since I can force the phone to use a calibration.txt file that works for sure, and see if the phone is "fixed" then. I guess my options are...
Try haret android again
task 29?
reflash?
be sad, it's a digitizer issue
(tldr) Touchscreen is off, but not always by the same amount. Reflashing wouldn't cure it and I can't calibrate it. Targets keep going around and around after the reflash, where before I couldn't get them to click even once.
Maybe one of those will fix my problem..I hope so, but I posted here to see if anyone else had heard of an intermittent touchscreen issue like this?
Thanks for reading/help guys.
Can a mod move this to http://forum.xda-developers.com/forumdisplay.php?f=488 Touch pro 2/Tilt forum? I feel as if I posted it in the wrong forum and I'd get more responses in the other. Thanks!
Have you tried pressing the two volume buttons at the same time to get to that calibration screen. Then try to calibrate and see what happens. If this does not work for you then I would think its a hardware issue.

[Q] Glitches w/keyboard, screen, camera app, crashes - nonstop !

Hey everyone, I'm a fairly new OPO user myself here as well; I received mine back in early-mid October, and have had it since then.
But oddly enough, for the past two weeks or so, the following issues have surfaced and has become more frequent, and prominent than ever. For all the fellow OPO-users out there, I was wondering if anyone else has come across the same issue(s) that I've been going through... Unfortunately I really haven't had the time to look up any solution methods and whatnot with two young'uns whom are extremely demanding of my presence... All. The. Time.
So I thought that if I compiled my little list here, hopefully some kind soul will reach out to me with answers (or at least, the direction to where I could find those answers) and make my day just -that- much lighter.
Now just to mention the main points : NO, I have NOT rooted my phone, and YES, I DID install the OTA update, and currently my CM version is the 11.0-XNPH38R.
~~~~~~~~~~~~~~~~~~~~~
a) sometimes, my OPO screen will absolutely REFUSE to turn back on, after I've put the phone to sleep. nothing i do can get the screen to turn back on again - unless it decides it finally wants to. (it's got a mind of its own, this thing... and it's just as stubborn as I am. UGH.) i try double-tapping the screen several times (i've turned that feature on) and i try pressing the power/wake button, or holding it down, ... but zilch. this will usually last up to 10~15 minutes. (after 5~10 minutes of trying to bring it back to life, I just give up and let it be.) when the screen DOES end up turning back on, it's either flashing the "power off/reboot/accessibility" menu several times (probably from me trying to mess with the physical power/wake button) then finally respond to my 'backspace' on-screen keys, or the home icon, returning me back to the proper lockscreen it's supposed to show. ANOTHER way it ends up FINALLY responding, is that the phone will vibrate in short sequences of two, maybe three times and then it will initiate the rebooting process. then everything starts working fine again. i don't recall having ever done anything to trigger something like this to happen, either...
b) the keyboard (the stock Android keyboard) randomly will NOT work; by that I mean, when I am in a messaging app, or any other app that requires a person to TYPE WORDS ON, the keyboard DOES show up, (along with the suggestive bar just above it) and when I try to type, all the usual things will occur; the letter I happen to press will pop-up in response to my tap, and in the suggestive word bar above, it will start showing me the possible word combinations possible based on the sequence of the letters I type, but nowhere do I actually SEE on the SCREEN/message bar/etc. any letters or characters popping up. this issue too, will happen out of nowhere and will last about 15~20 minutes as well. usually what fixes the problem (as annoying as it is) is if I shut down/turn on, then reboot the phone a couple of times to get the keyboard to actually start working again. but there MUST be an easier method to fix this (and all my other issues) !
c) the stock camera app; this issue actually started occurring within days - just under a week of actually getting the shipment of the phone to my place. I was testing out the camera functions, the usual, then suddenly, I would get booted out of the app, and a message saying "The Camera cannot be used at this time" will pop-up as a result. (although, what was even STRANGER, was for a while, (for about 2-3 days) I was receiving a totally different message that didn't even make any SENSE: it said something along the lines of "the camera could not be connected to the device at this time" or "the camera has been disconnected from the device"... i don't even know HOW a camera can "disconnect" itself from the phone, but apparently it CAN.) with this issue, there was absolutely NOTHING I could do to start making it work again. it was non-functional for three, four days straight (no word of a lie) then just for the hell of it, I decided to open the camera app again, and boom, it was working. that didn't last long, though... then suddenly after opening the camera, there would be a prolonged black screen on the phone that wouldn't go away, and I couldn't select any options whatsoever... then when the camera finally started "working", i tried taking a picture - i thought that it would work, since nothing was indicative of it NOT working... but alas, such was not the case. when i went into gallery, to browse through the photos I had taken, they were not there at all, and the photos i had thought were taken weren't actually taken at all.
Asides from that, and some occasional (frequent) crashes while using the phone, I'm not feeling too frustrated by it. (I guess I just have an effin'-load of patience.) Still, I would greatly appreciate any thoughts or suggestions about this dilemma of mine, or providing me the key to all of the answers to these stupid bugs.
Thanks for all those who took the time to read my lengthy post. :fingers-crossed:
-- MK.

[Q] Anyone else have an unresponsive touch screen, especially in games?

I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
I have recorded a video that shows what I mean: https://www.youtube.com/watch?v=UW2gCWpThWc
haste75 said:
I first noticed this on a running game where you have to hold down either the left or right side of the screen to move in that direction. It would usually register the first press, but not that I had held my finger down so I wasnt moving properly. I thought this was due to the game it's self rather than my phone.
I've just downloaded Naugh where you have to rotate the screen by touching either side of the phone, and again the same issue. It's really unresponsive - It will recognise the tap but not that i've held it, it will stop working. Occasionaly this will also happen when scrolling a page.
Has anyone else experienced this? Or if not, any suggestions on figuring out whats wrong?
Click to expand...
Click to collapse
When you go to Settings>About phone - there is a Diagnostics section>Test device. You will see a list of tests you could do including touch screen.
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
I did find this article though:
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
Which seems to be the exact same issue I have on my Z3 now.
haste75 said:
I've tried this, thanks.
There is no aparrent issue using this diagnostic. It doesnt detect multi-touch though, which I find a little odd.
Click to expand...
Click to collapse
What do you mean? There are two options; one which shows dots where you are touching, and another which shows two lines for each point you touch; the lines cross at the point you are touching. They absolutely do detect multitouch, so if you're using more than 1 finger but only seeing one point, or one pair of lines, then you have a problem.
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Mine does have a similarish issue.
Double tap doesn't work on first try when you last use the phone for some time.
But i think it is a software thing cause it worked fine when in continuous use.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
In Settings, enable the Developer Options, then tick "show touches" and "pointer location".
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
haste75 said:
I only have one option under that test, which is to see a yelow line. It doesnt detect more than one touch at a time though.
I have downloaded a seperate screen testing app, and that detects up to ten points at once - again without any obvious issues with unresponsive.
I really can only reliably replicate the issue when playing games.
Click to expand...
Click to collapse
I don't play games on the phone, but did try Modern Combat 3/4, which I have purchased long time ago, just to try them out. So I have played last night and have not had touch screen issues.
Yes I have noticed it, and it has at times been extremely frustrating, and 99% of the time I think part of my fingers holding the phone are touching the screen somewhere, each time I see this and adjust my grip the problem is not longer there. I think this also is partly related to the thread about ghost touches.
AlanJC said:
I notice this issue all of the time in Ingress, however I have tried multi touch test apps and can easily get perfect tracking with 5 fingers on the screen, so I am sure the multitouch and display is working fine, and I have no problems with Google Maps or Waze where similar gestures to tap on things, and two fingers to rotate and shrink/enlarge are used.
I have no idea what is causing it, but it seems to be software rather than hardware.
Click to expand...
Click to collapse
Yes exactly the same issue.
I agree I think it's software. Another strange thing is If I flip the phone around (So the headphone jack is now on the right, rather the left), and the game allows the screen to rotate, the issue goes away completely.
Such a strange bug.
Same thing here, and it happens very often. I ran all tests and it seems a software issue. Hope Sony solves it 'coz it's damn annoying.
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Never had it during games but during calls it kinda doesn't respond to touches properly.....weird.
I am facing too many issues with the Z3. First the camera quality, then the front bezel leaking light, then the 3G, now touch response. Duh!!! Should've bought the HTC M8 EYE.
No such issue for me so far at least.
Isn't the M8 Eye for China only?
I can't type for **** on my Z3 compared to my SIII. Taps don't register as quickly. Not sure what the heck is going on.
I can confirm that the latest firmware 23.0.1.A.5.73 released by Sony today, has fixed my issues with the responsiveness with the screen and games.
I hope I see that update soon. I can't wait to type quickly and double tap with no issues.
No issue with games but, typing is a chore, it keeps pressing the wrong keys like b for spacebar etc....
AlanJC said:
Just discovered something else, in Ingress, it's always been dodgy with multitouch, however if I put the phone on the table or sofa and just touch the screen it's even worse.
Again using the same gestures in Google Maps it works fine.
I don't understand why not holding the phone would make a difference. I tried propping it up on the table to see if it was related to the angle, but still a lot worse when not holding it compared to holding it.
Click to expand...
Click to collapse
I've been noticing this lately as well when using the phone when it's on a flat surface.
Sometimes pulling the notification bar down can take a few times.
While play Ruzzle, it's nearly impossible to spell a word unless you pick the phone up.
Was thinking it might be the way it detects your finger, as I normally use the tip of my finger when it's flat, and my thumb when it's in my hand.

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