Having a problem with my One. During normal use (screen on or sleep) both the WiFi connection and cell signal will be dropped. Internet connection is interrupted and SMS fail to send. When I pull down to the quick settings menu, the WiFi icon and Cell Signal icon are both orange. I know orange usually means that there's trouble connecting to Google services, but this doesn't explain the lack of cell connection. In order to fix it, I have to manually toggle both the signal and WiFi.
I'm on 38R, stock kernel. Using the phone on Rogers Wireless in Canada.
Related
This just started happening within the last week.
My phone is rooted.
It seems that when I have WiFi turned on I have a complete loss of 4G/3G/2G/G RF. If I turn WiFi off, then the phone signal comes back. This wouldn't bother me that much if I could send texts over WiFi with no normal phone signal, but everytime I try to send a text over WiFi it fails to send. Anyone else experience this issue?
Thanks
With wifi calling it purposefully turns off your mobile data so it doesn't use any of your minutes/data. You can go into wifi calling and select preferences and turn it to cellular connection preferred - that way your phone will still use your signal whenever it can, but keep in mind you'll use a lot more data and your battery won't last as long. I do have texts fail from time to time on wifi calling but it hasn't been too bad recently. If you don't have a good wifi signal then just turn off wifi calling.
Thanks for the info!
So why would the texts keep failing? I will even try to keep re-sending the text and still they will fail. Is there a specific port on the router that needs to be open for better optimization?
I have had a crazy time both with wifi calling remaining connected (suffered sudden drops), and further SMS over wifi seemed spotty at best.
Part of this was caused by either a bad SIM card, or deletions of stock apps and/or services...which now have been fixed.
At the moment everything is working fine. Don't know if this will affect anyone, but I thought I would just add to the library of knowledge.
First, once I got wifi-calling working (meaning the status bar icon was no longer red), I started to read the log files and realized that every time the wifi was reset, wifi calling would not consistently restart.
What I have realized is that wifi-calling and SMS are dependent on TMOs mobile network via wifi. However, any internet connection is simply that...and any apps you have like FB or Google Voice will work with that wifi internet connection. Conversely,the TMO wifi-calling service/app either connects on a different layer (such as the IP layer) or uses some unusual node-based connection to traverse the 802.11 frequency, over your ISP's and other networks to arrive at the TMO servers which then are linked into the mobile network. You can see this by downloading an app that triangulates and provides tower locations nearby or gives you other mobile network data (i.e., CID, etc)... That data is either not decipherable by the app trying to get this data, or one gets unusual info when compared to non-wifi calling. Bottom line is that there are two separate signals being carried by the wifi: "data" and "mobile wifi calling" and they are completely different.
Another example of proof: if you are having difficulty with SMS using your wifi internet connection, try sending the SMS via Google Voice. If you have an internet connection, it will go through immediately. But regular SMS has problems if wifi-calling is not working correctly.
And one of the biggest culprits of this is wifi fixer or other similar wifi connection apps. Although it's only a guess, the "scan" these apps do are likely a simple ping to determine status of the DATA connection.
I shut off wifi fixer (but left it as a widget to use as needed), and I have perfect wifi calling and SMS.
Whatever criteria wifi fixer apps use when deciding to reset or reassociate the wifi connection is not reflective of the integrity of your connection using wifi calling. In fact wifi calling may partially interfere with your data connection which will typically trigger a reset by wifi fixer.
From now on, if I am planning on simply surfing the web and my wifi signal is less than optimum, I will turn on wifi fixer. Otherwise it just tears down wifi calling connection.
Hope this is of use.
Syntropic
Sent from my HTC One-S (rooted), stock ROM
Thanks for sharing your experience. I have an issue where over time Wifi calling disconnects even though wifi is still working. I have to re-toggle wifi to get Wifi calling back. It's very annoying.
Talk to NRGZ28... I think Energy ROM had a fix for that I'm the Amaze 4G Energy ROM
Sent from my HTC VLE_U using xda premium
syntropic said:
I have had a crazy time both with wifi calling remaining connected (suffered sudden drops), and further SMS over wifi seemed spotty at best.
Part of this was caused by either a bad SIM card, or deletions of stock apps and/or services...which now have been fixed.
Sent from my HTC One-S (rooted), stock ROM
Click to expand...
Click to collapse
Although there have been occasional exceptions, it's unusual for a wifi call on my H1s to last longer than about a minute before dropping off/disconnecting. When this happens, the call time counter changes back to say "Dialing." Of course, there is no dialing, just dead silence. There are no other signs of a problem, no error messages, no indicator icons, etc. On the same wifi network I can make long uninterrupted calls with our older MyTouch 4G - no issues at all with wifi calling.
I'm running unrooted, locked, stock ROM (for now). I don't think I've removed any apps and I think the only wifi-related app I've used is Wifi Analyzer. Could you offer suggests on how to debug this? The firmware update didn't give any improvements. Should I ask Tmo to provide a new SIM card?
Thanks -
esnittle said:
Although there have been occasional exceptions, it's unusual for a wifi call on my H1s to last longer than about a minute before dropping off/disconnecting. When this happens, the call time counter changes back to say "Dialing." Of course, there is no dialing, just dead silence. There are no other signs of a problem, no error messages, no indicator icons, etc. On the same wifi network I can make long uninterrupted calls with our older MyTouch 4G - no issues at all with wifi calling.
I'm running unrooted, locked, stock ROM (for now). I don't think I've removed any apps and I think the only wifi-related app I've used is Wifi Analyzer. Could you offer suggests on how to debug this? The firmware update didn't give any improvements. Should I ask Tmo to provide a new SIM card?
Thanks -
Click to expand...
Click to collapse
Well the first thing I would suggest is a factory reset. This being the most simple option given your phone is not rooted and on stock. The strange part of this is the "Dialing" instead of the normal keypad (which typically reverts when a call is disconnected).
As far as a SIM card, do you ever get any SIM card errors? Like "ER05" or "REV99"?
These are typically the errors of faulty cards or a bad wifi signal. Check out an app called Network Signal Info....it will tell you the strength of the wifi signal compared to the mobile network (although its not always reliable).
Let me know what a factory reset does. All of your apps will be restored by google (and their are apps to modify this restore as well).
Sent from my HTC One-S (rooted), stock ROM
syntropic said:
Well the first thing I would suggest is a factory reset. This being the most simple option given your phone is not rooted and on stock. The strange part of this is the "Dialing" instead of the normal keypad (which typically reverts when a call is disconnected).
As far as a SIM card, do you ever get any SIM card errors? Like "ER05" or "REV99"?
These are typically the errors of faulty cards or a bad wifi signal. Check out an app called Network Signal Info....it will tell you the strength of the wifi signal compared to the mobile network (although its not always reliable).
Click to expand...
Click to collapse
Didn't reset yet, want to test a little more.
I've never gotten a SIM card error. The unexpected "Dialing" with the End Call button still showing is the only indication something is off.
Tonight I ran a few tests calling between our 2 Android phones in the same room, same wifi. 3 calls 1S to MT4G: 2 were perfect and lasted several minutes, while the middle call disconnected after less than a minute. 3 calls MT4G to 1S: all 3 went directly to voicemail, the 1S didn't even ring. Now I recall that's been a complaint before - that calls to me go straight to voicemail when I've been on wifi calling.
esnittle said:
Didn't reset yet, want to test a little more.
I've never gotten a SIM card error. The unexpected "Dialing" with the End Call button still showing is the only indication something is off.
Tonight I ran a few tests calling between our 2 Android phones in the same room, same wifi. 3 calls 1S to MT4G: 2 were perfect and lasted several minutes, while the middle call disconnected after less than a minute. 3 calls MT4G to 1S: all 3 went directly to voicemail, the 1S didn't even ring. Now I recall that's been a complaint before - that calls to me go straight to voicemail when I've been on wifi calling.
Click to expand...
Click to collapse
Are you sure wifi-calling is on? Do you have the blue icon in the status bar?
Sometimes this isn't on, even though wifi is on and you are making a call.. Not sure if that is intentional or not.
Just in case... The switch is in settings> more (under wireless and network buttons)
Sent from my HTC One-S (rooted), stock ROM
syntropic said:
Are you sure wifi-calling is on? Do you have the blue icon in the status bar?
Click to expand...
Click to collapse
Yep, it's on.
Just to be clear, the H1S has received calls when wifi calling is on, it's just sometimes that they go directly to vm. For example, as I'm typing the phone just received a wifi call and is handling it fine, hasn't dropped after 3 minutes.
NO CONSISTENCY, BUT USUALLY DOESN'T WORK.
A factory reset did not fix the problem.
Hi,
today I was wondering about that. My N5 still holds a connection to LTE while it uses internet over a WLAN network. Only when I'm getting a call it switches to E/H/3G whatever to build up the phone call. Isn't it wasting battery holding up the LTE connection (LTE needs more power than the rest doesn't it?)?
Do you guys know why its made like this?
Thanks,
S3cret
Edit: Pic not showing up in thumbnails so here's a direct link:
https://dl.dropboxusercontent.com/u/52317361/Screenshot_2013-12-07-19-08-53.png
S3cret said:
Hi,
today I was wondering about that. My N5 still holds a connection to LTE while it uses internet over a WLAN network. Only when I'm getting a call it switches to E/H/3G whatever to build up the phone call. Isn't it wasting battery holding up the LTE connection (LTE needs more power than the rest doesn't it?)?
Do you guys know why its made like this?
Thanks,
S3cret
Edit: Pic not showing up in thumbnails so here's a direct link:
https://dl.dropboxusercontent.com/u/52317361/Screenshot_2013-12-07-19-08-53.png
Click to expand...
Click to collapse
Phone calls use data? It should say disconnected. Does it persist after a reboot?
Aerowinder said:
Phone calls use data? It should say disconnected. Does it persist after a reboot?
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Click to collapse
No it doesn't use mobile data. I'm just wondering that its still saying that the network type is LTE, cause when It's connected to a wlan the network usage would only be for phone calls and LTE does only support mobile data but no calls or sms. Just wondering why the network type isn't changing to GPRS or whatever.
S3cret said:
No it doesn't use mobile data. I'm just wondering that its still saying that the network type is LTE, cause when It's connected to a wlan the network usage would only be for phone calls and LTE does only support mobile data but no calls or sms. Just wondering why the network type isn't changing to GPRS or whatever.
Click to expand...
Click to collapse
Your picture looks normal, this screen shows the data network type, not your cell voice/sms connection. The network is LTE, but is disconnected while you are connected on Wifi.
To see what is happening, look on the status bar. It shows the Wifi icon then the cell signal strength but not LTE. When you disconnect the Wifi, the Wifi icon will disappear and LTE will appear next to the cell signal strength icon. If it is doing that, all is working correctly.
alistairs1 said:
Your picture looks normal, this screen shows the data network type, not your cell voice/sms connection. The network is LTE, but is disconnected while you are connected on Wifi.
To see what is happening, look on the status bar. It shows the Wifi icon then the cell signal strength but not LTE. When you disconnect the Wifi, the Wifi icon will disappear and LTE will appear next to the cell signal strength icon. If it is doing that, all is working correctly.
Click to expand...
Click to collapse
Yup its doing right that.
Still a little weird for me^^
Nvm, thank you guys.
So, whenever I made a call on my N5, the Wifi gets turned off and it switches into 3G/HSPA+ mode (no LTE). When I end the call, it will connect to LTE and then enable Wireless again and connect like normal. This is on T-Mobile if that means anything.
Is this suppose to happen? Is there a way to prevent it from disabling Wifi during a call?
EDIT: The issue was with Tasker, since I use Cell Towers to tigger Wifi, and I guess calls uses different towers.
Anything? Even when receiving a call, before the call actually "comes through" the Wifi will be turned off; THEN the call comes through.
I just tried calling my ATT phone in a good LTE area with good WIFI. It did not drop wifi. I'm stock non-rooted 4.4.2.
There is a setting in the wifi page which prevents the phone from connecting to poor wifi. Is it possible that you're in a borderline poor wifi area and when a call is received your wifi drops just below that threshold and phone then falls back on 3G/LTE ? I noticed my phone at home when I go far from my AP I get 1 bar on the wifi but the phone says it is connected. But then wehn I try to access a web page, the phone would drop wifi and connect to 3G. I don't have LTE at home so I can't say if it would've connected to LTE straight away after wifi drop off
Dear friends, some time when I have low 4g signal, I can not receiver calls.
I need some app for setting auto switch from 4G to GSM band, when the 4G is low.
Same problem, I have with wifi. I need some app for setting auto switch from wifi to Data mobile connection, when wifi signal is low.
Someone know any app that I can try for resolve this problems??
Thanks
The firmware has this feature itself.
i.e. it can switch to another network automatically if the current network signal becomes weak.
You should select the network mode as Auto Network Mode for it to function.
vndnguyen said:
The firmware has this feature itself.
i.e. it can switch to another network automatically if the current network signal becomes weak.
You should select the network mode as Auto Network Mode for it to function.
Click to expand...
Click to collapse
Yes, but when the signal is low, the phone don't switch network, because phone see the signal there is, low signal, but there is! But really, when signal is so low, I don't receive calls, my phone number is not available!
I need an app, for setting the minimal signal level, that the phone must change network