EDIT: Covering either one of the mics distorts sound in a phonecall.
Problem solved
Grizzly3124 said:
I have been noticing this since I got the phone last week and I couldn't really figure out why it was happening.
During a phone call I finally found out that the recipient couldn't hear my voice properly, even though I hadn't changed my tone at all, when the phone was kept in a landscape manner.
Has anyone else been having the same problem?
I'm guessing this is a software that, if it has been signaled to Google, could be fixed with an update.
Click to expand...
Click to collapse
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
Click to expand...
Click to collapse
I figured out the problem. I was simply covering the secondary mic (top of the phone). I did a few trial and errors and found that was the problem. So no hardware/software issue, it was just a simple case of mishandling the phone
I hope this is the same for you! :victory:
ra990 said:
I have similar issues. When I'm lying down in bed and the phone is almost upside down with that top mic port touching the pillow under my head, people can't hear me at all. The bottom mic stops working or something. I have to make room between the phone and the pillow to get them to hear me again. Hopefully a software/noise cancellation issue.
Click to expand...
Click to collapse
Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
mcored said:
Thank you! I was wondering why this was happening. I had the phone upside down so the top mic was touching the pillow.
Click to expand...
Click to collapse
Why it should happen? it is not like this in other phones. the top microphone is for talking on speaker mode. why the bottom microphone stops working when you are laying down?
it is weird.
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
Bloodimirgr said:
So, this morning, when i tried to make some calls ( or others call me) my mic is dead also (and everywhere else, google now, video/sound rec -just hiss-) only works when the speakerphone is on, then it works fine, when i close the speaker from the call, mic is dead...
The noise cancelation is not covered with anything ( tried to also cover it with my finger to test) and nothing works... only when the speaker on calls is on...
Anyone found anything about this ?
Click to expand...
Click to collapse
I have exactly the same issue. Did you resolve it with your phone?
Yeah... The noise cancelation mic was dead. I had to replace it... It was about 30 euro
Sent from my Nexus 5 using XDA Free mobile app
Thanks for the reply. Very interesting. I have read so much about this issue and this is the first time I have heard that the noise cancellation mic had to be replaced. Where did you pick up the part? Did you do the repair yourself? Any tips or guidance?
i got it from LG, replaced it myself, its nothing much if you got some tools to correctly open the phone.
Has anybody else noticed that if you cover that tiny microphone on the top panel of the phone (hole next to the headphone port) then people can't hear you at all? If I'm lying down in my bed and the top of the phone is touching the pillow under my head, then people can't hear me at all until I make some room between the pillow and the phone.
This has never been an issue before and I thought there was another microphone on the bottom side of the phone, on the other side of the speaker? Shouldn't that still pickup something and the other mic should be used for noise cancellation or something, I assume?
Is it just me? Perhaps my phone is defective. Can someone please cover that top mic and see if they have the same issue during a call?
Thanks!
Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
I do
rols2014 said:
Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
Click to expand...
Click to collapse
I do, i would love to see if its the phone its self or another issue.
rols2014 said:
Hi,
I've noticed a "crackling" noise in ear speaker. My ear speaker started crackling very bad and it was hard to hear the person I was on the phone with. Even with the volume turned down about half way, I could still hear a little crackling sound but could barely hear the other person.
Does anybody have the same issue?
Click to expand...
Click to collapse
Make a warranty replacement for the headphones
Sent from my Nexus 5 using Tapatalk
Fingledobe said:
I do, i would love to see if its the phone its self or another issue.
Click to expand...
Click to collapse
It's a phone issue (EarPiece), just replace it.
I've ordered (price ~ 1 USD + delivery ~ 2 USD) an Earpiece in China and successfully replaced it (it took me about 10 mins to replace by myself). Now everything is fine.
:laugh:
The some problem with my Nexus 5X.
Ear speaker during calls crackling very bad.
I will send it back.
Hope the new one don't have this issue.
Hi everyone,
During the COVID-19 i was cleaning my phone with hand sanitizer. After a while the sound from ear phone very low and I can't hear the other person.
There is anyway to remove the sanitizer from speakers without opening the phone?
Was hoping someone could do a quick speakerphone test.
When on a call using speakerphone, the top speaker cuts on and off and makes a click sound as the top speaker cuts on and off. Which makes it very annoying trying to converse.
Playing music, watching videos and games all work fine without the top speaker cutting out.
JUst hoping someone can chime in and tell me it they are experiencing the same. Thanks in advance !