Sometimes fails to boot/backlight kind of working - need technical help - Motorola Photon Q 4G LTE

Hey there, I have kind of trouble with my PQ.
The PQ sometimes fails to boot correctly.
Booting the PQ results in a short (a few seconds) backlight and then dark. (Important: No picture or text is shown!)
Then there are two errors I've experienced so far:
- after the backlight is dark, I press a button (POWER/VOL_UP-DOWN/CAMERA) and it vibrates. After a few times of pressing and vibrating, it vibrates long and it then seems to be off. Since the backlight is off, I can't know if it's really off.
- after the backlight is dark, I do nothing except sliding out the keyboard (backlight is off). In this error it seems to start "correctly", because after some time the keyboard backlight goes on. That means, that "android" has bootet and is waiting for password entry (because of encrypted phone).
Either way, I have to reboot several times until it boots correctly. (With some luck it takes only 2-3 times.)
Some notes:
- I have to put my sdcard off, because the password entry doesn't appear if it's in. (ext4 filesystem, android seems to want to decrypt that -.-)
- [needs more testing] The phone has had force resets. I think it was my Access Point/Router, causing the WLAN (or qualcomm SoC) to hang. I changed the screen-part (touchscreen+display etc.), seems not to help. (I also disabled that Access Point/router, so I'm still waiting for a force reset.)
- [needs more testing] Sometimes the SIM-card and/or sdcard is not recognized after a reboot/cold boot. I have to reboot to get it back to work. SIM-card recognition may take more than one reboot.
What's in /system?
- CM11 M11 snapshot
- gapps
- XPosed framework (it boots and everything actually works fine)
...if I forgot anything, I will notice that in a later post or edit this and notice in a new post.
I also have a problem with wakeups again (started just a few days ago, after uninstalling two apps...). That's weird, but I can't find the cause. Neither in the XPosed Logs nor in catlog. I need to investigate it further.
I tried to be very exact and I've put anything that might be relevant into this post.
If you have any ideas (no matter how implausibly they are), post them. I am out of any ideas.
It might be helpful to get a log when it boots "incorrect", but I'm sure it's not written anywhere inside the system.

The good thing is, my wakelock problem "disappeared".
The PQ is having deep sleep again.
I have no idea what the wakelock caused...
No force reboot so far.

Another good thing: the force reboots are gone after disabling the AP/router which probably was the cause.
A stable week for me, the phone didn't crash at all.
Of course the other issues stays.
Saturdays (today) the phone is being rebooted by Titanium Backup. Like a wonder, the phone chose to show the password input (encrypted phone; with sdcard inserted).
After entering the password and some boot-time, the mobile part (SIM-card etc.) chose not to work.
A reboot didn't help and I've got into the annoying problem, that I get a blank black screen with backlight but it boots "normally" (without anything displayed).
It took about 20-30 minutes with trial and error on getting it up with the mobile part again.
BUT: I've found today something new, beside the issue this morning.
Bluetooth seems to be enabled always! It's probably caused by Llama (android app).
Needs also further testing, just wanted to write that somewhere down, so I don't forget.
More details: After disabling it, my "PS3 headset" wanted to pair with "all" devices nearby.
I got pairing messages on the PQ even with disabled BT.

Loader009 said:
Another good thing: the force reboots are gone after disabling the AP/router which probably was the cause.
Click to expand...
Click to collapse
(If anyone cares) the force reboots are gone after setting preamble to "long" (PQ malfunctioning if set to "short") in the router.
The other problem persists but are not that bad because it happens rarely that I need to reboot (soft reboot is mostly enough).

Related

Touch Pro freezing when sound is enabled

I've got a strange problem with my Touch Pro. It works well for two years and one month after end of warranty (don't ask me why) it starts freezing.
I've got standard ROM, I've made hardreset and use only device without any software installed, nothing helped. After few weeks I've noticed that it freezes mostly when some sound is played: when is playing alarm or when I'm typing in navigation with sound enabled and so on. It also freezes in some incoming calls: I was able to pick up the phone and it freezes after 2-3 seconds of the call. The call was not terminated, but I was not able to hang it - only by soft reset. It doesn't freeze in each call - it's quite unpredictable.
Later I turned off the sound and keep only vibration. Phone works without any issue. Of course, when I turn the sound again on, it freezes after a few tests...
Do you have any idea what can cause this? I'm getting angrier after each freeze and I'm sure the device will fly through the window soon if I don't cope with this...
Standard ROM as in non-custom? Do you have any additional programs installed or additional mods applied? You mentioned doing a hard reset, do you experience any issues with your TP immediately after the hard reset or only after any app installation or mods? May need to narrow it down to something more specific. I have no issues what-so-ever with a custom ROM (see my sig) nor additional mods or applications. They'll have to go after my at&t Fuze with an EMP to get me to buy another phone...
It's standard HTC ROM version 5.05.405.1 WWE with Radio 1.01.25.16. I have no problems for two years with this ROM. After the device started freezing, I've made hard reset (twice), but it obviously isn't a software issue - it froze even after clear install with no additional programs or mods applied...
When the TP is frozen, radio still works (so when it freeze in a call, I can continue talking). Sometimes it freeze when I don't answer the phone - funny is it looks like someone is still calling, even the LED is blinking, but I can't do anything. HW buttons won't work, neither power button. Display always stays turned on (as well as I can remember, it never freeze with display off). Soft reset is the only way out of this...
Yeah, I've seen that once or twice (the screen freezes but lights still blinking while the device is stationary) but not lately and not with the ROM I have installed on my at&t Fuze. Have you installed any additional apps or made and modifications? When's the last time you flashed your device? I can't promise you that flashing will solve the issue as it seems very intermittent and random but perhaps it's tied to a specific phone app or mod?
I've got same problem as You.
I was change a roms few times and still not work correctly.
Has anyone can help ?
I still think it's a hardware problem. I have no freeze for two weeks - but it's only because I'm using vibration mode instead of sound. I'll try to disconnect internal speaker to check if it's the source of the problem...
I was in the service and said that it found none of the above-mentioned defects.
They found that this may be dependent on weather conditions (humidity, conditions of work ect)
It is strange, because it rarely encounters this type of problems.
Personally, you're the first person (including me) who has this type of problems
I have not found anything on the forums in my language.
I'll try to look somewhere.
Regards.
sorry for my English
I used this radio and stopped freeze
http://rapidshare.com/files/320038222/Raphael_Radio_1.17.25.09.rar
Give me info if it helps
Greetings

Widget and Text Input problems, can anyone help?

My Optimus 3D has suddenly developed some serious problems and I have no idea what is going on.
First indication was Power Off refused to work, it would blank the screen but the backlight and capacitive button light would remain on forever. So I have had to force off by holding the power button.
After doing this a few times its now taking AGES to finish bootup and most of the widgets are working sporadically. One minute they will be working, the next they won't and might respond to a touch half an hour later. Yet, a few of them still work fine. I have tested using LG Home as well as Launcher Pro, the same problem occurs on both.
Worst problem of all though is typing has stopped working. First time it did it I simply rebooted and it worked again, but its stopped functioning again and rebooting every day is unacceptable when it was fine before.
Basically any text input form I press, the keyboard pops up and I start typing, but the text doesn't go into the text input field. This is with any keyboard selected.
This is really frustrating as prior to these problems I was really loving this phone and hardly ever had to reboot it.
It seems it all started after something caused the phone to reboot itself in the night (the bootup jingle woke me but I was too tired to check) and then I think it locked up during the reboot as battery monitor widget shows no log entries after the reboot, just the battery suddenly at 100% again as I charged it before powering it back up the next day.
I would prefer to know how to fix it in case it happens again but if I am forced to restore to factory settings, any advise for what and how to backup what is on there so I have minimal work to get it back to this state (hopefully without the glitches)?
I have had both internal and external SD mounted over Mass Storage and done an error check from Windows on them which found no errors, as I suspected it was corruption on internal SD but clearly not.
The weird thing is, other than the above the phone works fine - but its fairly useless when I can't type on it and I am concerned the widgets hanging is degrading the battery life.
Flash a clean stock rom and see if it fixes it
Sent from my LG-P920 using XDA Premium App
I actually figured out what is wrong and its bizarre. It was my router!
Basically I upgraded DD-WRT to the latest version (which has since been taken offline so obviously buggy) and it caused all the above symptoms. The instant I disconnected from WiFi all events which were meant to happen suddenly happened all at the same time, then everything was back to normal. Connect to WiFi and it hangs again.
I have no idea how a bug on my router can cause such a wide variety of problems but there you go. Downgraded the router back to the previous firmware and all is well again.
I briefly had the "no text input" error happening after i removed some bloatware with root explorer. It was really starting to irritate me but when i turned the phone on it's side it worked again and has never stuffed up since!
Just thought I'd share my experience.
Sent from my LG-P920 using XDA App
Well unfortunately I was wrong, problem started again today and I even tested at a friends house. Basically, when connected to WiFi my phone goes AWOL with widgets hanging and text input randomly stopping working.
Earlier to search marketplace I had to disconnect from WiFi, type the search string, reconnect, purchase, disconnect (it refused to download) and use HSDPA instead. This is really frustrating as I'm about to get 40Mbit broadband which is going to suck being forced to use T-Slowbiles pathetic 1Mbit HSDPA to download instead. Perhaps not the end of the world, but its really really weird.

[BUG][6.0.1 Stock]Home Button Ignored and Other Perfidious Symptoms

This mean bug hit us twice, so that it might be helpful do document it in order to help other persons with the same problems.
Symptoms:
Home button does no longer work.
Notifications and notification pulldown menu do not work (as consequence, data transfer via USB cable is impossible).
Quick settings do not work.
Factory reset does not work.
Developer mode cannot be enabled (as a consequence, no adb connection possible).
Automatic orientation disabled after every reboot.
Mobile data enabled (!) after every reboot (very funny if you pay 0,23 EUR per megabyte and do not notice...)
When changing volume using the physical keys, the device sometimes reboots.
This list is not necessarily complete, as there might be more symptoms.
According to various investigations (see links below) the system thinks that the Setup Wizard is still running. This bug presumably was introduced with some Android version (Oct 2015), came to the Moto G, and when the bug was removed, the Moto G did not get the corrected OS version.
When does the problem appear?
There are strong indications that the problem always occurs whenever the device runs out of (flash) memory. Note that our device did not have an SD when the problem appeared.
How can one heal the device?
There have been some recommendations how to repair the phone (see links below):
Change user
Run the SetupWizardTestActivity via adb
Run some additional command (see below) via adb.
Run the SetupWizardTestActivity via Nova Launcher.
Factory reset via Recovery.
What did really help?
In fact all methods 1 .. 4 failed, because no adb connection could be established (see Topic 5. of the symptoms), and the Setup Wizard got to an endless loop when I started it via Nova Launcher. So finally I used the Recovery system to reset the device.
If anybody ran into the same trap or has a better solution, please tell!
See also:
http://forum.xda-developers.com/2015-moto-g/help/moto-g3-properly-t3449495
http://forum.xda-developers.com/2015-moto-g/help/status-notification-bar-pull-t3435441
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
http://forums.androidcentral.com/mo...sing-huge-problems-moto-x-2nd-gen-2014-a.html
http://infomash.net/home-button-not-working-after-updating-to-android-marshmallow/
How to reset the Moto G
Reflash stock image via fastboot... if it continues to fail and you followed all instructions EXACTLY, your handset is defective, get it repaired or replace it.
The "setup wizard" bug is a known, but extremely rare, issue... but the symptoms are not the same as what you are experiencing. Home/Back/Recent buttons do not work -AND- the notification pull down do not work, in every case reported simply re-running setup wizard corrects the issue.
symptoms same , root reason may differ
Tenebrous sound thy words, and partially enigmatic is their meaning.
In fact:
- I forgot to mention the non-working notification pulldown menu, so I added this in post #1.
- Thus the noticed symptoms exactly match those described in the links I provided.
- However, the root reason might subtly differ, and, additionally, all proposed therapies except factory reset failed in our case.
- It might help to re-flash the stock or flash an alternative image to cure the device, but it was not necessary in our case, so it's not really a better solution.
I found this Lenovo Moto G3 forum dealing with the same problem:
https://forums.lenovo.com/t5/MOTO-G...cations-and-lock-screen-not-work/td-p/3255406
Post #9 mentions "my storage was running out".
Here is another one, for a slightly different device:
https://forums.lenovo.com/t5/MOTO-X...on-notifications-lock-screen-not/td-p/3354948
hey to chime in, I've got the same situatrion as of a few days ago on my Motorola Droid Maxx 2. WISH I could find a root exploit for this damned thing. I hate dealing with issues on it. Who has time for this garbage? I plan to do a factory reset (or try while expecting a failure as noted in original post here.)
Thanks for documenting your issue Ahkah as it at least has helped me feel OK about myself here. Excellent choice of wording. To the other poster, why do you speak so authoritatively to say that if _____, phone is defective? That's annoying and not true unless somehow here at android-is-still-interesting.com "defective phone" means "I dont know what happened."
What I have in common to your described condition:
- ran "low" on storage according to pop up.
- used some feature offering to "clean" hard disk or whatever. This may have been in FX file browser or else a native android feature or else a motorola app feature. Unfortunately dont recall. One of the few options it gave was to clear cache of all apps. Seemed risky to me but I hit it any way. This may have been the root cause.
- notification pull down reads only "no notifications."
- circle and square softkeys do nothing but give the visual feedback or sometimes vibration feedback that acknowledges the button press.
- pulling down from top of screen while bnotification area is already pulled down does nothing whereas normally it would open quick actions.
- searching /system for "wizard" comes back with a lot of results for apks, all of which do nothing, throw error, or install more of themselves.
- clicking developer options tells me that dev options are not available for this user. As far as I can tell there are no other users on my phone.
- clicking build number or whichever item in about phone multiple times to enable dev options does nothing.
- volume buttons to act funky and while fiddling with the phone that was one of the few things i was doing. simultaneously the phone was repeatedly rebooting. maybe correlated but i dont know i was messing with everything i knew to try.
Additional observations:
- phone takes a long time to boot up on some power off/ power ons.
- phone largely works if i could somehow ignore all the above.
- phone sometimes reboots mid-boot animation
- all above is observed after freeing up 3 gb on internal memory and i've had multiple gb free on sd card throughout issue.
I hate you motorola. I hate you google. I hate you verizon. I hate you CIA and NSA. I hate you United States. I hate you capitalism. I hate you imperialism. I hate you western world. I hate you ideology. I hate you technology. I DONT EVEN WANT A PHONE and this is how i get to spend an hour today.

Lineage OS : homescreen and menu buttons not working + black screen after reboot

Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
jfpesant said:
Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
Click to expand...
Click to collapse
I have the exact same problem! Installed LOS on Friday evening and it worked great until Monday afternoon. Screen was on and had full notification bar contents - it looked like the phone was working properly. It could even take calls, receive emails and texts, but the rest of the screen was black and the buttons reset to original settings and didn't even work correctly. The Home button did nothing except a double tap would create a brief white border around the edge of the whole screen. A single press did nothing. The back button worked properly. The switcher button did nothing at all. I think it was doing the Google assistant thing. Holding in the power button was setup to press restart and then give restart options, but it was reset to just restart and confirm.
Restarting never worked to correct it. Wiped cache and Dalvik cache, still no go. Letting it sit for over 30 mins did let it recover once and one other time while driving it went from this black state to fully functional for no reason. It was good for a few minutes and then the buttons stopped working again. The soft buttons did not help either. They behaved badly as well.
It seems to have no pattern. I wiped the phone and flashed the newest LOS on Monday evening and it worked great until tonight. I have no idea what is going on!
Glad to know I am not the only one... Just need a permanent fix!
Nice, a brother !
The back button worked properly.
Click to expand...
Click to collapse
Same thing here.
Also, I can't tell if receiving calls work, cause I didn't try, but I can confirm the quick settings tiles keep working. The drop down notifications show up, but clicking an individual notification won't bring up the app it is refering to.
So far, the "shutdown, wait a little and reboot" seems like the only thing resolving the issue temporarely. So yeah, before wiping everything and reflash LineageOS, keep calm and wait !
Also, be sure to do a backup your working OPO/LineageOS phone in TWRP mode, so you don't waste time reflashing OS, restoring apps with Titanium Backup and restoring settings manually, like I did three times over the past two weeks...
Too bad we don't see the changelogs with each weekly LineageOS builds releasing or any bug report compilation.
I am conducting some trial and error testing to help isolate the problem. So far it feel like it is related to profiles, specifically with either a trigger or disabling the lock screen. It seems when I add a profile to unlock and disable my lock screen via a wifi "on connect" trigger, that is when things seem to go down hill. generally shortly after is when I get the black screen. I am using the Pixel launcher and have added a Home profile with triggers for wifi and then set my lock screen to disabled. I am currently using the default profile and have not added any others and the phone seems to work well with no issues. It is still too early to say that is the problem, or even exactly what the specific problem is, but I will continue with the default profiles as-is for the next few days or week to see if it remains stable.
Maybe this will help steer someone else to find a fix...
Also this has just happened to me.
All was working fine for a few days since flashed now have same issue as above
Also had Profiles set up for home network for lock screen and sync etc
Phone is Redmi Note Pro 3 though
Stumbled across this while looking for info on this issue
https://www.nico-maas.de/?p=1537
That link is going down the exact same path as I am. Coming to the same conclusions. Thanks for posting it.
With the default profiles in use, I no longer get the black screen and everything is working fine. I will need to keep an eye on the change logs to see if a profiles fix come down the pipe.
For me, it was changing the Lockscreen to none (from pin) that caused the black screen. That link defiantly helped me out. Only thing I did was edit the "profiles.xml" and changed '<screen-lock-mode>' to 0 instead of 2
Yep, also using System profiles to disable lockscreen at home or in car.
Lately, I get no issue at home, but only in car, where my system profile is also setup to activate hotspot when Bluetooth connected to my radio. As soon as hotspot turns off, issue is resolved.
On another side, I mentioned earlier that LineageOS doesn't list its changelogs. I was wrong. You can find them here : https://www.cmxlog.com/14.1/
Fixed!
I experienced the same problem today with my OnePlus 2. Guess time does heal. I waited for a good half an hour and it seemed to fix itself.
When the screen is off, hold down the power button for a second and you should see the power menu. Select 'restart' and let the phone reboot. Simple as that!
Tell me if the problem still persists.
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Help me
I got issues with LO, my back, home, recent buttons not working (capacitive) so I'm using on screen button. But after all happen, now I'm having problems with my volume button, it didn't work at all, already restarting my phone many times, also, chance the system profile to default, sadly, it didn't help. Can someone help me with it.
This is not a new issue. I first encountered on CyanogenMod 3 years ago, and I'm disappointed to find that it still hasn't been fixed in
Lineage os. In CyanogenMod disabling "reduce power consumption" in the adaptive display section resolved it. But now with lineage is there doesn't seem to be any specific setting that causes it.
had the same issue - pretty sure it has something to do with "Profiles" set up. For instance, I set up profiles for turning off Lockscreen when Home - using the WiFi detection.
After a restart, the screen went black, but funny enough, the quick menu and the Bar still showed up. I turned on Airplane mode, to switch to the default Profile - which enables the Lockscreen when not in wifi and restarted. That worked.
So I think something with the Lockscreen + Profiles is a bit buggy.
It only occurs after a reboot.
I am using LineAge OS for M7 14.1 - which runs great!
AD
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
taalojarvi said:
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Click to expand...
Click to collapse
romap0 said:
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
Click to expand...
Click to collapse
I solved this by clean flashing ( Data wipe + LOS Reflash ).
It's a Known LineageOS source bug ( according to their reddit )
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
I have a Nexus 10 running the latest 7.1 Lineage image and had the same problem after updating the system and the GApps... here’s how I solved this problem on my tablet... maybe it will help someone else...
1) Use TWRP as your recovery loader
2) Backup your image using TWRP
3) Install the latest GApps - I use the Nano version
4) Wipe the Cache after the install is complete
5) Reboot and wait for the system to settle
6) Reboot into recovery (TWRP)
7) Install the latest Lineage (I use nighties)
8) Wipe the Cache after the install is complete
9) Reboot and wait until everything loads
10) Problem solved.
So... install GApps over the existing install... reboot let it do it's cleanup, then reboot into recovery and install the nightly update... wiping the cache of course... its worked for me three times now.
AlexInvar said:
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
Click to expand...
Click to collapse
Great! Setting secure user_setup_complete to 1 seems to work for me.
EDIT: Nevermind, the problem only occurs when I connect to wifi with the screen off, which I didn't test. So no solution yet.
hello there! i have a similar bug on lineageos 15.
everything worked fine until today. no new apps installed or settings changed.
i flashed on 1. December and im really happy with this ROM, but today the hardware touch-keys stopped working correctly. The back button is ok, home button don´t work (except the double-tap function which starts splitscreen) and the menu button wich is set to swich last app with a single tap and show all open apps with a long tap opens the app-menu instead (that function that we know from android 4...).
after rebooting everything start to work again but only for a random period of time.
sry for errors or bad english...
i hope it will be patched cause the ROM is really one of the best i had.

Issues with freezing Pixel 8.1

So, banking on the kindness of some like-minded strangers.
I'm having issues with a Pixel freezing.
OS: Whatever the latest version of 8.1 is in the UK as of 28/03/18 (can't be sure due to issue but I update ASAP)
Not Rooted
Running a custom launcher (Action Launcher)
When I boot the device, Android runs normally for about 30 secs, and then freezes. It still appears to be running, a couple of notifications show and will display the power menu, but does not respond to touch input. I had the 'show touch' feature in developing settings enabled, and the screen is still receiving touch ok so not a hardware problem as far as screen is concerned. I have booted into safe mode, and same result. Recovery mode operates as normal, but doesn't appear to offer anything of use. Also, as it freezes, a FC notification appears, but will be for different apps. I don't know for it's linked, but only after it froze I got a notification saying storage was full, I thought I had at least 1GB but can't be sure. Also, it happened first as I was attempting to share a photo from GPhotos to a contact in Allo. The other day I tried to take a video twice, and both times the system crashed when I pressed stop at the end of the video. Both times the system worked fine when I restarted.
If anyone can shed some light, or has managed to sort same issue, or can direct to a good thread (couldn't find one that helped) I would be immensely grateful, and will send kudos and good vibes.
James

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